[HN Gopher] CEO Reminds Everyone His Company Collects Customers'...
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       CEO Reminds Everyone His Company Collects Customers' Sleep Data
        
       Author : c5karl
       Score  : 41 points
       Date   : 2023-11-21 19:33 UTC (3 hours ago)
        
 (HTM) web link (www.404media.co)
 (TXT) w3m dump (www.404media.co)
        
       | upwardbound wrote:
       | Lol
        
       | pinewurst wrote:
       | How soon before Google buys them?
        
       | ALittleLight wrote:
       | I will never understand why people care or pretend to care about
       | this. "Oh no, someone queried my sleep data to report aggregated
       | metrics! How horrible." Even the more "invasive" forms of this
       | stuff seem completely untroubling to me. If I sleep too little
       | I'll start seeing ads for melatonin or warm milk or something?
       | Good, I want to see offers that are tailored to what I actually
       | experience. How is this supposed to be bad?
        
         | 33a wrote:
         | There is a duality between observation and control. The more
         | precisely you can measure and predict a system, then the easier
         | it gets to drive the system to whatever state you'd like.
         | 
         | Desiring privacy and resisting control are reasonable things
         | people who enjoy their freedom and autonomy would want to do.
        
         | Ccecil wrote:
         | "Getting poor sleep I see. Sounds like this person is higher
         | risk than the average population. After review it seems we
         | should increase all insurance plans by 20%"
         | 
         | I guess that is mostly only applicable in the US with our for
         | profit healthcare system though.
        
           | Clamchop wrote:
           | It's applicable in the US in the sense that it's illegal to
           | do.
        
             | Ccecil wrote:
             | Insurance companies have no issue adjusting car insurance
             | rates based on the "safe driving monitor" that they provide
             | you put in your car. Even if you drive safe they adjust by
             | mileage. Not sure how this is any different...just another
             | line in the TOS.
             | 
             | It isn't just health insurance you need to think about.
        
             | COM9 wrote:
             | Illegally applicable. The best kind of applicable.
        
         | crimsontech wrote:
         | Imagine the data showing you only went to bed at 2am being used
         | to argue a car accident was your fault, when it wasn't.
         | 
         | There are plenty of ways your data can be used against you and
         | used to make incorrect assumptions about you.
        
           | ALittleLight wrote:
           | Ah, so the danger of this technology comes from imagining
           | unrelated bad things happening to people. What if your phone
           | activity revealed that you were awake at 2 am and then courts
           | incorrectly blamed you for an accident? Well, the bad part is
           | courts incorrectly blaming you for an accident, same as with
           | the sleep data.
        
             | Ccecil wrote:
             | I personally think it is more important to remember that
             | this info is not necessarily limited to "only courts".
             | Typically, this info is available to anyone with the right
             | amount of cash. Not that I think my sleep data is
             | interesting or valuable...someone seems to think it
             | is...and that should be concerning.
        
             | function_seven wrote:
             | Yes, which is why I also don't want my phone data to be
             | hoovered up by data brokers and appearing in evidence
             | exhibits.
        
             | goalonetwo wrote:
             | There is a lot of literature in this area of philosophy.
             | This is the famous "You have nothing to hide if you do
             | nothing wrong" which has been proven 1000 times to be a
             | fallacy.
        
             | itishappy wrote:
             | I think the danger in both scenarios is the fact that this
             | data is available for abuse in the first place. It doesn't
             | have to be. You're opening yourself up to the potential
             | that unrelated bad things might happen in return for
             | personalized ads.
             | 
             | Note, this isn't illegal or (in my opinion) even unethical,
             | it just makes me and many others uncomfortable. If that's a
             | tradeoff happy with, then more power to ya!
        
         | JohnFen wrote:
         | It's totally fair if you aren't bothered by it. It's also
         | totally fair that others are.
        
         | zlg_codes wrote:
         | Who do you want to live your life? Is it really your life if
         | all your choices are being taken from you and other entities
         | pretend to know your needs better than you?
         | 
         | This is about autonomy and protecting civil liberties.
         | Surveillance should be viewed through the lens of "would this
         | be okay if a person was in place of the machine?"
         | 
         | I do _not_ want someone watching my sleep so they can tell all
         | their friends.
        
       | ratg13 wrote:
       | Minor nitpick.
       | 
       | The author says the company doesn't know where you live, just
       | where they shipped the blanket.
       | 
       | Presumably though the data is getting to them somehow, either
       | through an app or your wireless network and because of this, they
       | likely do have a way to track users by location.
        
         | throwaway-blaze wrote:
         | IP Geolocation is good enough to get to the city level ("uptick
         | in SF sleeplessness").
        
         | itishappy wrote:
         | > The company notes that "data about your sleep activity is
         | transferred from your Device to our servers" every time the
         | Pod's app syncs with the Pod. Certain features on the device
         | also require location data "including GPS signals, device
         | sensors, Wi-Fi access points, and cell tower IDs."
         | 
         | Oh, they know where you live.
        
       | adhesive_wombat wrote:
       | 27% of their customers work at OpenAI? Other than a very small
       | number of people directly involved, a handful of Reddit mods and
       | Twitterati with a parasocial obsession with the company
       | specifically, and people who can only sleep when they ask ChatGPT
       | if it's time for bed, who's really going to be losing actual
       | sleep over this?
        
         | lucubratory wrote:
         | Every single person working at OpenAI is going to have
         | disturbed sleep right now, they're uncertain if their job or
         | the projects they're currently working on are safe. Every
         | recruiter in SV is probably losing sleep trying to poach
         | people, getting anyone from OpenAI is striking oil but right
         | now even high level employees who would normally never leave
         | are in flux. There are a lot of startups in SV, including a
         | huge number of startups based on OpenAI's APIs. If you're
         | working for a startup based on the OpenAI API while this is
         | happening you are working long nights to try and find
         | alternatives and figure out whether you have a product tomorrow
         | morning.
         | 
         | This is a huge event like the suddenly bankruptcy of a large
         | company, it's 778 people in flux. Their families won't be
         | sleeping well.
        
       | goalonetwo wrote:
       | Also don't understand why would anyone buy a Cloud subscription
       | for a MATTRESS. Is that where we are at in the tech cycle? I need
       | to pay 25$/month for... sleeping?
       | 
       | Why does this need to even be connected to internet? Why not keep
       | it local?
       | 
       | (I know why, they had to push for a subscription model for that
       | sweet recurring revenue. That was the incentive, then they add to
       | figure a reason to get there).
        
         | JohnFen wrote:
         | > Also don't understand why would anyone buy a Cloud
         | subscription for a MATTRESS.
         | 
         | Coincidentally enough, I bought a new mattress last weekend.
         | When I was shopping for it, fully 1/3rd of the ones they had
         | included bluetooth & app control.
         | 
         | It truly blew my mind. I can't even begin to wrap my mind
         | around the idea that people find these things desirable in a
         | freaking mattress of all things.
         | 
         | I didn't notice if any were cloud-connected (I wasn't exactly
         | looking closely at those mattresses), but if I had seen that,
         | I'm pretty sure my head would have just exploded on the spot.
        
           | rabbits_2002 wrote:
           | Does anyone actually find it desirable? Or is it just an easy
           | way to squeeze more money out of a mattress sale, considering
           | they probably sell your data.
        
             | JohnFen wrote:
             | In that mattress store, those mattresses were more
             | expensive than otherwise equivalent ones lacking the
             | electronics. I have to assume that somebody is buying them
             | even with the added premium.
        
             | fragmede wrote:
             | Sleep is paramount. Without it, everything else turns to
             | shit. So it makes sense to spend money and time and effort
             | on making it the best it can be. That companies are around
             | to monetize that is just capitalism. There are alternate
             | systems out there but we decided against them.
        
         | cyanydeez wrote:
         | conspicuous consumption is a human need.
        
           | JohnFen wrote:
           | This appears to be a cultural thing, not a basic human thing.
           | There have been many cultures where conspicuous consumption
           | has not been a thing.
        
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       (page generated 2023-11-21 23:04 UTC)