[HN Gopher] System76's Lemur Pro Laptop Is Just a Nice Linux Laptop
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       System76's Lemur Pro Laptop Is Just a Nice Linux Laptop
        
       Author : pbui
       Score  : 141 points
       Date   : 2023-11-09 13:44 UTC (9 hours ago)
        
 (HTM) web link (www.wired.com)
 (TXT) w3m dump (www.wired.com)
        
       | rossdavidh wrote:
       | I've used System76's products for a decade now, and always been
       | happy. Recently, my (non-techie) wife and teenage daughter
       | started using them as well, and they're happy as well.
        
       | tivert wrote:
       | https://system76.com/laptops/lemur:
       | 
       | > Display 14.1'' 1920x1080 FHD, Matte Finish
       | 
       | I'll pass. It has a 16:9 display.
        
         | giancarlostoro wrote:
         | I'm still using 1080p monitors in 2023, with the exception of
         | my Surface Book 2 which I don't use nearly as much (I
         | prioritize my personal desktop way more). I game on 1080p I
         | just don't have desk space for 32" 4k monitors, and I dont see
         | any value in having 4k under a 14" monitor.
        
           | eviks wrote:
           | There are resolutions between 4k and 1080p, as well as
           | monitor sizes bellow 32
        
           | The_Colonel wrote:
           | I agree, but the complaint is about aspect ratio, or more
           | specifically about the wasted space / unnecessarily smaller
           | screen within the chassis.
           | 
           | Similar to op, I won't buy a 16:9 laptop anymore. It can be
           | 1920x1200, though, that's still sufficient for smaller
           | laptops.
        
             | redundantly wrote:
             | 1920x1200 is 16:10. Huge difference from 16:9, amazingly
             | enough.
        
             | giancarlostoro wrote:
             | Interesting, I have been stuck in 1080p land so I have not
             | tried 1200, maybe if I get the chance I'll check that
             | resolution out. I am debating making a small jump to "2k"
             | since its between 4K and 1080p, but I get the feeling those
             | monitors are not quite as common as the other two
             | resolutions, and I'm not sure if it'll be truly worth it.
             | This is in terms of a desktop, not a laptop, but I could
             | see the argument for 1920x1200 for a laptop, seems more
             | reasonable to me.
        
           | treis wrote:
           | I notice a big difference with 2K at 13". Text looks much
           | nicer and there's a lot more useable real estate.
        
       | rbanffy wrote:
       | $1150 for an 8GB PC laptop is very high. It's the price of a 13"
       | MacBook Air with twice the storage.
       | 
       | A better option would be a low-end Dell that works just as well
       | with Linux and costs perhaps half as much. I am yet to see a low-
       | end Dell that doesn't excel with Linux.
        
         | portmanteaufu wrote:
         | EDIT: The parent post originally said "$1,500 for 8GB". I'll
         | leave this anyway.
         | 
         | > The Lemur Pro *starts at $1,150 for an Intel i5 machine with
         | 8 GB of RAM* and a 256-GB SSD.
         | 
         | For $179[1], you can upgrade it to 40GB of RAM for a total of
         | $1,329.
         | 
         | [1] https://system76.com/laptops/lemp12/configure
        
           | arein3 wrote:
           | Do they just stick a 32gb in the other slot? Seems like dual
           | channel will not work correctly if one stick is 8gb and the
           | other 32
        
             | pprotas wrote:
             | It's possible that there is no dual channel, so the laptop
             | would not take a performance hit due to mismatched sticks.
             | 
             | I can not tell the configuration of the slots from their
             | specs page [0].
             | 
             | Their configuration page [1] confirms that it's 8GB+32GB to
             | get the 40GB.
             | 
             | Why wouldn't they just offer 2x16GB to get the dual-channel
             | memory? Unless, of course, the laptop does not support
             | dual-channel memory...
             | 
             | --
             | 
             | [0]: https://system76.com/laptops/lemur#specs
             | 
             | [1]: https://system76.com/laptops/lemp12/configure
        
               | turminal wrote:
               | Most likely the motherboard has 8GB soldered on, they do
               | that with a lot of laptops these days unfortunately.
        
               | redleader55 wrote:
               | This is my guess too. It's a very weird design decision,
               | especially for a developer targeted laptop. I would
               | probably be less unhappy with a 16 GB RAM chip soldered,
               | but than an 8 GB one.
        
               | rbanffy wrote:
               | > so the laptop would not take a performance hit due to
               | mismatched sticks.
               | 
               | My impression is that it would take a performance hit
               | because it can't "RAID-0" the memory sticks as it'd do if
               | they were the same size.
        
               | pprotas wrote:
               | My wording is confusing, by "not taking a performance
               | hit" I mean that the performance of the 32GB stick is not
               | limited to the lesser 8GB stick, like it would have been
               | with dual channel.
               | 
               | Of course, dual channel is always better than single
               | channel, and it gives you a performance boost if you have
               | 2 of the same stick.
        
         | macNchz wrote:
         | Upgrading beyond the base spec is a very different game between
         | the two: a base 13" MBA with maxed memory and disk (24GB/2TB)
         | is $2300, whereas machine with the same upgrades is $1470.
        
         | runamuck wrote:
         | You get an artisanal laptop created by passionate Linux
         | enthusiasts that work for a Small Business in Oregon.
        
           | ebb_earl_co wrote:
           | It's Denver, CO, not Oregon:
           | https://system76.com/manufacturing
        
         | jillesvangurp wrote:
         | I paid 700 euros for a Samsung Ibook two years ago. i5, 16GB,
         | 256GB SSD, intel iris xe graphics. Not a performance monster,
         | obviously and I use a mac book for work. But I can run Manjaro
         | on it and I can even do some lightweight gaming on it via
         | steam. All the important stuff works. And it even manages to
         | not look cheap (even though it is). Nice aluminium, quiet and
         | effective cooling, etc.
         | 
         | So, this thing seems a bit expensive for what is effectively
         | yet another generic laptop with the usual underwhelming meh
         | screen, crappy trackpad, etc. Exactly the weak points of my
         | setup as well. But a lot more reasonably priced.
        
         | pjmlp wrote:
         | Even the XPS 13 developers edition does have issues.
         | 
         | After the way netbooks went down, I have either used OS X, or
         | Windows with VMWare/Virtual Box when needed.
         | 
         | Now with WSL there is one thing less to install, although with
         | managed languages I hardly care as they abstract the underlying
         | OS for the most part, or I just connect to a cloud instance.
         | 
         | Stil own an aging Asus 1215B, though.
        
       | baby_souffle wrote:
       | It's ok.
       | 
       | Webcam is potato, speakers are webcam sized and only one usb c
       | port right next to the dc charge jack.
       | 
       | Ditch the barrel jack, give me a thunderbolt port on both sides
       | and increase the trackpad size and I'll overlook the webcam
       | speakers and cramped display.
        
       | camjohnson26 wrote:
       | It's a nice computer but calling it "repairable" is a farce, and
       | System76's customer support is unfortunately woefully inadequate.
       | 
       | I have one of these and spilled a drink on my keyboard, getting
       | it replaced was $300 of parts and labor, but the worst thing was
       | it took almost 2 months pressuring their support reps to actually
       | complete the process and they would frequently just not respond
       | to messages, or ignore information I provided or clarified.
       | 
       | Pop_OS! is really nice to be fair. I've also had issues with
       | build quality. My Gazelle's screen stopped working when the
       | computer ran out of power and had a bent wire when I opened it
       | up. Again they wanted hundreds of dollars to fix it, even though
       | it was clearly a manufacturing defect. When they sent the
       | computer back the chassis was cracked.
        
         | acidburnNSA wrote:
         | Counterpoint: my keyboard on my lemur pro died and they shipped
         | me a new part in like 2 days and I had it swapped in 40 mins.
         | 
         | https://partofthething.com/thoughts/replacing-the-keyboard-o...
        
         | Errsher wrote:
         | I have also had very poor customer support from them, closing
         | tickets randomly on me with no follow up.
        
         | runamuck wrote:
         | I had a good experience with System76 customer Support. I
         | contacted them on Wednesday July 13th and they responded that
         | Monday July 18th. They sent me a label immediately, I shipped
         | it to them and with shipping time both ways I got my laptop
         | back on the following Friday, July 29th.
        
         | tech_ken wrote:
         | I've replaced the battery once and the wifi card twice, the
         | second time in SFO at a cafe table with some random screwdriver
         | I stole from the office. The internal layout is SO easy to open
         | up and put back together, and all the parts and instructions
         | for repair are posted on their website (and are super easy to
         | navigate!). Idk why you would say "farce" but that seems
         | extremely strong. I guess it's kind of inconvenient that they
         | didn't fix the laptop you broke in a timespan you liked, but
         | that's got nothing to do with the thing's "repairability".
        
         | troyvit wrote:
         | That's only one side of the "repairable" coin though. They
         | offer a deep list of thorough manuals for those who want to DIY
         | their repair.[1]
         | 
         | I agree though that getting the parts for the repairs can be a
         | hassle.
         | 
         | [1] https://support.system76.com/articles/guides/
        
         | ekimekim wrote:
         | Chiming in with my customer support experience: My battery
         | started to inflate after a bit over a year. I did some research
         | and knew their warranty didn't cover this, but I contacted
         | support anyway for help with finding a replacement.
         | 
         | They weren't able to ship me a replacement battery due to
         | international shipping restrictions but were very helpful by
         | giving me the part number to look for and linking to their very
         | good docs on how to do a battery replacement yourself. In the
         | end I was able to have them ship a replacement battery to a
         | friend with a US address, and doing the actual replacement was
         | very easy.
        
           | acomjean wrote:
           | I had similar. Contacted them, they didn't have the part but
           | had the Clevo part # for the fan which was easy to buy and
           | replace.
        
         | saltminer wrote:
         | That's unfortunate. I got a Lemu4 (Lemur Ultra) back in 2012
         | and one of the biggest reasons I went with them as opposed to a
         | Dell or another laptop considered to run Linux well was because
         | their support staff were well-trained and quick to respond
         | (usually replied to my support messages same-day and their
         | phone support consistently had <5 minute hold times).
         | 
         | That said, I never had to send my laptop off to them, as they
         | were more than happy to send replacement parts to me when the
         | fan bearings failed. They even sent me an optical drive caddy
         | for free well after I had purchased the device (there was no
         | hardware fault, I just wanted to install another drive and they
         | didn't sell the caddy as a standalone part).
        
       | FFP999 wrote:
       | Given my experience with System76 laptops, I know they can make a
       | good impression at first, but after seeing how flimsy they are in
       | long-term use, I can't justify the markup. You can get a better
       | sturdier laptop with good Linux compatibility cheaper elsewhere.
        
         | AndyPa32 wrote:
         | I have one running almost all the time. Bought it three years
         | ago and it just works.
         | 
         | When I bought it, there was the option to not include a
         | separate Graphics card. Onboard is just fine for me. And that
         | brought down the price considerably.
         | 
         | However, they currently don't have that many AMD options for
         | Laptops, so my next one probably won't be System76.
         | 
         | PopOS never did it for me. Not once did it survive a system
         | upgrade. So I just switched back to Debian.
        
           | FFP999 wrote:
           | I've had two System76 machines, so I'm one anecdote ahead of
           | you here.
        
         | troyvit wrote:
         | My anecdata is that I used a galp6 since 2013 as a daily driver
         | for years. It stayed in service in one way or another for ten
         | years. The battery became useless but everything else was rock
         | solid.
        
         | winkwinkwink wrote:
         | After almost 10 years of wanting a computer from System76, I
         | was finally able to afford one and bought a Galago Pro 5
         | (galp5) in 2022. Since then I've come to deeply regret that
         | decision.
         | 
         | I've replaced the keyboard within the first month because it
         | shipped warped. It recently started to "ignore" key presses and
         | needs to be replaced again (according to support without any
         | diagnostics). $90 for the part that saw minimal use? No thanks.
         | 
         | The machine doesn't handle undocking well so it stays plugged
         | all the time. Image burn even with power saving enabled? You
         | betcha!
         | 
         | I hate to gripe. I really want them to succeed but it's just
         | been one disappointment after another. Before buying I had read
         | the posts referencing build quality and should have taken heed.
        
       | amir734jj wrote:
       | I have a System 76 laptop that I bought it 4 years ago. It has
       | reliable. Although PopOS has not been reliable. Their support and
       | customer service is great. Drivers work and I'm happy with it.
        
         | CogitoCogito wrote:
         | I stuck with PopOS for a bit after getting my Lemur Pro, but in
         | the end switched back to debian. IMO PopOS just isn't a serious
         | OS focused on stability.
         | 
         | The laptop is pretty good though.
        
       | minzi wrote:
       | In my opinion, if you have the money, a Razer or Asus laptop is
       | the highest quality machine that you can get to run Linux. Of
       | course there is also Framework, but those are not as well built
       | in my opinion. Personally, I have the new Blade 14 and it is
       | great. Large trackpad, 16:10, 6 hours of battery life (pretty
       | good for linux) and an RTX 4070. That said, it is absurdly
       | expensive.
        
         | redundantly wrote:
         | In my experience both ASUS and Razer are terrible brands. Poor
         | support. Poor build qualities. Getting drivers for Razer is
         | like pulling teeth, especially for previous gen hardware.
         | Keyboard lighting controls for Razer requiring cloud connected
         | software. _Hard_ pass on both for me.
        
           | minzi wrote:
           | I think you are correct about the history of Razer products,
           | but this latest line up has been very solid. I had issues
           | with the first laptop I got. It turned out to be a software
           | issue and I got support within a day and they patched the
           | problem within a week. I should also add that they have
           | battery limiting features now and a two year battery
           | warranty. Those two improvements protect you from 90% of the
           | bad experiences people report with these laptops.
           | 
           | Asus I have had consistently bad experiences with and that is
           | why I tried Razer. Of course this is all just my personal
           | experience and I doubt either is perfect.
           | 
           | As far as needing cloud connected software to configure Razer
           | hardware: that is simply false. The laptop is configured via
           | an embedded usb interface that you can send reports to in
           | Linux. There are open source projects that make this
           | particularly easy to do.
        
           | A4ET8a8uTh0 wrote:
           | ASUS used to be my goto for quality on some items long time
           | ago, but it has changed drastically in recent years. Sadly,
           | it is just a reminder that one should not rely on brand
           | recognition. Things change. Do research. Talk to people.
        
         | leeman2016 wrote:
         | Personally, I find ThinkPads and any of the Dell laptops
         | without discrete graphics cards, reliable for Linux.
        
           | prmoustache wrote:
           | Same here.
        
       | nasso_ wrote:
       | > Among other things, this means that modern forms of suspend
       | work out of the box
       | 
       | That sounds very promising. That has always been a major
       | annoyance to me. I don't think i have every owned a laptop with
       | linux where I actually trusted that it would still have battery
       | the day after if I just closed the lid.
        
         | bgribble wrote:
         | I may have misunderstood, but I did not read this as saying "S3
         | suspend works". I read it as "'Modern suspend' works, so I
         | don't have to keep trying to get S3 suspend working".
         | 
         | That is basically the opposite of what you want. 'Modern
         | suspend' is why you burn battery with the lid closed, overheat
         | your laptop when it's closed in a backpack, etc. It sucks. It's
         | not sleeping in any real sense and can power up to full power
         | if a fly farts too close to the microphone.
         | 
         | For better or worse (worse IMO), I think that what we knew as
         | "suspend to RAM" or S3 is gone forever. It was apparently just
         | too hard to get working reliably with all the peripheral
         | hardware and they gave up.
         | 
         | Everything I have read says that for any recent laptop, if you
         | want reliable suspending that won't burn battery you have to
         | always "hibernate" or "suspend to disk". It takes longer to
         | start back up but initializes all the peripherals from "off" so
         | it can be more reliable.
         | 
         | I'm still working with my older HP laptop that has legit S3 and
         | am dreading an upgrade to a "modern" one.
        
           | Cu3PO42 wrote:
           | I have the same experience with various Lenovo laptops
           | running Windows. However, whatever Apple does on MacBooks
           | works. I can close the lid, slide it into my backpack on
           | Friday and open it on Monday with virtually the same battery
           | level.
        
             | mkesper wrote:
             | You can set it to "non-Windows" (aka real) standby in the
             | BIOS settings. If you can't find it in settings, this might
             | help: https://www.reddit.com/r/Lenovo/comments/zq3tc5/how_t
             | o_disab...
        
           | ahoneybun wrote:
           | It's a tough spot since you need S0ix (modern suspend) for
           | Windows 11 to work but you need S3 for Intel ME to be turned
           | off so you would have to pick one or the other.
        
         | fulafel wrote:
         | "Modern suspend" is a specific technical term for the suspend
         | system from Intel and MS that's supposed to supersede S3
         | suspend. It's supposed to let the OS do stuff like poll emails
         | and download software updates while in the suspend state.
         | Modern suspend typically has the problem you describe with both
         | Windows and Linux since its teething problems have continued
         | for a long time.
        
       | haspok wrote:
       | Please someone show this to the Tuxedo guys, as their supplier is
       | the same (Clevo), but apparently it IS possible to get the
       | Lenovo-style 6-button cursor arrangement in this form factor, and
       | as a bonus, with separate Home/End/Ins/Del! I will never buy a
       | laptop without this.
       | 
       | Does System76 ship laptops with an ISO keyboard layout? I don't
       | see this as a configuration option.
        
         | panick21_ wrote:
         | Clevo is one of System76s suppliers, many of the newer ones
         | aren't as far as I understand. Not sure about the Lemur
         | specifically.
        
       | thatcherc wrote:
       | > System76 claims 14 hours, and I managed 11 hours in our battery
       | drain test (looping a 1080p video). In real-world use, I
       | frequently eked out over 13 hours. That's off the charts better
       | than any other Linux laptop I've tested recently.
       | 
       | This is the most intriguing part to me. I've been mulling a
       | Framework for a while but what's held be back so far is that the
       | battery life is 9-10 hours after tuning, and I'd love it to be
       | longer. 11 hours of continuous video on this laptop is pretty
       | impressive for a Linux laptop I think. My Dell XPS 13 feels like
       | it needs to go onto the charger every 4 hours so this would be a
       | huge improvement.
        
         | cassepipe wrote:
         | They have a new battery with more capacity on their marketplace
         | now I believe.
        
         | jwells89 wrote:
         | If battery life is a focal point, one model that may be worth
         | considering is the HP Dragonfly G4, which from the reviews I've
         | seen gets 13-20 hours depending on the test. That's under
         | Windows though, not sure how it'd fare with Linux.
         | 
         | I've been underwhelmed with my ThinkPad's performance in this
         | aspect and have been considering trading it in for a G4 for
         | this reason.
        
       | buster3000 wrote:
       | Why in god's name are they _still_ using 1080p displays?
        
         | acidburnNSA wrote:
         | Looks good to me on that size screen, helps with long battery
         | life?
        
           | buster3000 wrote:
           | 1080p even on a 13" (XPS) is too small for me and has been
           | for a long time (IBM X31).
           | 
           | My X1 Carbons (2nd gen) 1440p is the bare minimum for me and
           | thats almost 10yrs old!
        
         | prmoustache wrote:
         | battery life.
        
           | buster3000 wrote:
           | Fair enough. If that's what's important to them.
        
       | discmonkey wrote:
       | Figure I might as well drop a quick review after 2 years with the
       | lemur pro 11
       | 
       | Pros:
       | 
       | * Most things "just work", which you only appreciate after
       | working with other linux laptops. For example, I can seamlessly
       | plug this laptop in place of my work macbook with just one usb-c
       | cable. That being said I think things have generally gotten
       | better in the space so this may not be as much of a selling point
       | anymore. Additionally this laptop doesn't have an nvidia gpu,
       | which means its job is easier.
       | 
       | * Great compatibility for building software between my desktop
       | and this laptop, makes my personal dev work a lot more portable.
       | 
       | * It's quite small and very portable.
       | 
       | * Nice keyboard
       | 
       | * Moral points for supporting a small company that focuses on
       | security (whether this is actually significant is up to the
       | reader)
       | 
       | Cons:
       | 
       | * Battery life is a lie, especially since it drains almost as
       | much battery closed as it does open.
       | 
       | * Not great screen, terrible trackpad, and silly webcam
       | considering the price of the laptop.
       | 
       | * As mentioned no gpu, while costing about the same as razor
       | laptop.
       | 
       | Overall, I think I am probably going to switch back to a macbook
       | after this, not being able to go a day without charging and your
       | laptop always being on low battery is a bit anxiety inducing.
       | Also (and this doesn't matter to a lot of people) I really value
       | a laptop trackpad and this one is just plain bad.
        
         | prmoustache wrote:
         | > Most things "just work", which you only appreciate after
         | working with other linux laptops. For example, I can seamlessly
         | plug this laptop in place of my work macbook with just one
         | usb-c cable.
         | 
         | I think any laptop sold in the last 4 or 5 years or so is
         | plugged and charged with an usb-c cable and can be docked that
         | way.
        
           | jhtrgefh wrote:
           | you'd think so, but my two year old msi delta 15 gaming
           | laptop can't.
           | 
           | it has a 240w barrel plug and two usb-c ports. one usb-c port
           | can be used for displayport, neither for charging.
        
             | all2 wrote:
             | Arguably it needs that 240W barrel plug. My current
             | business class laptop also has one of those barrel plugs.
        
           | bitwize wrote:
           | Any of the super-thin ones, sure. But there are portable
           | workstations and gaming rigs still hench enough to need a
           | floor wart.
        
         | gizzlon wrote:
         | Agree with your pros, but not your cons. Mine is a bit newer,
         | so it might be a bit different (?).
         | 
         | Feel the trackpad and screens are totally fine. (Although low
         | res for the 13' version).
         | 
         | Very happy with mine, specially how small and light it is. This
         | is my 3rd "ultra portable", and it might be the lightest one
         | yet.
        
           | discmonkey wrote:
           | Glad you are! I don't want to be overly negative. I am
           | comparing my M2 work macbook trackpad with my 2 year old
           | lemur pro trackpad - it's not really a fair comparison. The
           | problem is that the pricing is similar enough where it's hard
           | to justify the hardware downgrade.
           | 
           | I should also mention that my free time to work on projects
           | has dramatically decreased in the past few years, so I am
           | valuing the ability to seamlessly switch between my desktop
           | and laptop on personal projects less than I used to.
        
         | chrismorgan wrote:
         | > _* Nice keyboard_
         | 
         | Hang on, I thought this was still Clevo stuff. I bought a
         | Clevo-ODM laptop a decade or so ago, the keyboard was atrocious
         | in feel (no click left _at all_ on most keys, just linearish
         | sponginess) and activation (e.g. _Space_ was quite difficult to
         | activate, _A_ would very regularly double-activate) within two
         | years. And I know I've heard similar complaints regularly since
         | then from others.
        
           | discmonkey wrote:
           | yeah - as seen from a few comments on my post, everyone has
           | different opinions on non-objective stuff related to
           | keyboard/trackpad. I feel like the keyboard is pretty
           | responsive while the trackpad isn't, but the only way for you
           | to know is to have tried it I guess.
        
             | wkat4242 wrote:
             | Keyboards don't have to be non objective. I think everyone
             | agrees that ThinkPad keyboards were great (though since the
             | T14s gen3 they too have lost their quality)
        
               | powersnail wrote:
               | A friend back in college absolutely hated the ThinkPad
               | keyboards, (thought they were too deep and bouncy) and
               | loved Macbook's butterfly keyboard when it came out,
               | marveling at the short travel and crisp feeling of it.
               | It's indeed quite subjective.
        
               | wkat4242 wrote:
               | Ugh, I considered those butterfly keyboards literally
               | unusable. I refused a new Macbook from work over it.
        
             | chrismorgan wrote:
             | I'm not talking about subjective things, I'm talking about
             | keyboards objectively wearing out 3-10x as fast as _any_
             | reputable brand's. I've deliberately filtered for objective
             | cases like my own, including querying specifically on the
             | nature of what was bad in at least a couple of cases. I'm
             | not talking about opinions, I'm talking about a keyboard
             | becoming decidedly spongy in less than one year (compare
             | the feel of the least- and most-frequently-used keys--on
             | ones like ASUS and Microsoft, it's taken _much_ longer than
             | that before I can readily discern any difference), and and
             | almost uselessly bad within two years, in ways that other
             | companies' haven't failed in four years (... though others
             | haven't been without their problems, but I've never had one
             | get anywhere near as bad in general in three or four years
             | as the Clevo one was after a little over one year).
        
           | panick21_ wrote:
           | System76 is working with Clevo but increasingly with other
           | vendors where they have some more input. Most new products
           | aren't Clevo is my understanding.
        
           | klooney wrote:
           | I mean, maybe they're better after a decade
        
         | barbariangrunge wrote:
         | Use gnome and your IDEs keyboard shortcuts and you'll almost
         | never need to touch your trackpad. Until it's time to use a web
         | app anyway
        
         | jbeard4 wrote:
         | Agree, battery life is atrocious. I get typically get 1.5-2
         | hours on a charge, after 2.5 years of ownership. I always have
         | anxiety about plugging it in. It's the biggest problem with
         | this machine.
         | 
         | Other than that, I have been very happy with it. Keyboard,
         | trackpad, screen - all adequate for me. In every way other than
         | the battery, it pretty much gets out of the way and gets the
         | job done.
        
           | SoftTalker wrote:
           | I wonder why. I'm running Ubuntu 22.04 on a Dell Latitude and
           | battery life hasn't been an issue for me. I probably don't
           | really do power-hungry stuff but just browsing, editing code,
           | ssh, email, etc. it's been fine.
        
             | all2 wrote:
             | I think this might have to do with aggressive CPU
             | throttling and backlight brightness. I've noticed both of
             | those play a pretty big role in the discharge duration of
             | my Dell Latitude.
        
           | ekimekim wrote:
           | I've had the complete opposite experience (I replaced their
           | Pop OS with Arch Linux). With light usage I get about 10
           | hours, if I'm playing games or something then yeah it drops a
           | bit but not that much. It easily lasts the duration of an
           | intercontinental plane flight which is my primary use-case.
           | 
           | Maybe it's because I don't actually use it all that much, so
           | my battery hasn't had many cycles put on it. I only use my
           | laptop for travel, normally I have a desktop. That's why I
           | went for a small, highly portable model.
        
             | conor- wrote:
             | My experience is the same. I replaced Pop with Arch running
             | a pretty low-resource desktop setup (i3 and generally
             | lightweight programs) and I can get roughly 10 hours with
             | very heavy usage: Firefox with a handful of windows/dozens
             | and dozens of tabs open, Docker, Spotify, etc.
             | 
             | Not terribly impressive compared to something like the
             | newer Apple silicon MacBooks but also not terribly
             | offensive considering I don't often work far from an
             | available power source for super long stretches.
        
           | tech_ken wrote:
           | After about 2 years my battery also lost a lot of it's
           | charge-retention, but I replaced it and got back up to the
           | >11 hours I was seeing before
        
             | jbeard4 wrote:
             | I'm planning to send it in to them this week for some
             | repairs (USB-C port stopped working, replace the rubber
             | feet, and replace the battery). I have to pay for the
             | battery replacement (~$100 I think). Hopefully it improves
             | the battery life. IIRC, I was getting 4-5 hours when I
             | first got the machine. Never got anywhere close to 11.
             | Maybe it's how I'm using it.
        
           | warner25 wrote:
           | Wow, I'm surprised to hear this about the battery from you
           | guys, as that appears to be one of their top selling points:
           | "Most battery life!"
           | 
           | I see that the article describes it as repairable, but is it
           | really easy to get and put in a new battery? I don't see them
           | for sale on system76.com/components
           | 
           | I _almost_ bought one of these in late 2021 when I was in the
           | market for a new Linux machine. They were one of the few
           | manufacturers that actually had stuff ready to ship. But I
           | wasn 't interested in PopOS and Framework seemed to be
           | offering a slightly better deal, so I ended up waiting a
           | month for a Framework DIY edition. I've been happy with it
           | despite Framework not being truly Linux-first.
        
             | belthesar wrote:
             | As far as I'm aware, every System76 laptop is a rebadged
             | OEM laptop with an opinionated set of expansion components
             | that they've effectively certified as functional in Pop!_OS
             | by ensuring good driver and DWM compatibility. I think the
             | OEM is Sager, but I'm not confident on that, or if that's
             | uniform. Anywho, because of this, it should be reasonably
             | possible to source replacement components upstream.
        
         | dooglius wrote:
         | Re: Battery life, are you using stock Pop OS or did you put
         | something else on? I have also gotten bad battery life but I'm
         | pretty sure it is because I installed over it; the battery life
         | claimns come as a result of power-saving features built into
         | Pop OS.
        
           | jbeard4 wrote:
           | I have been using stock PopOS, and my battery life has been
           | poor.
        
         | sdtrhub892 wrote:
         | >Most things "just work", which you only appreciate after
         | working with other linux laptops. For example, I can seamlessly
         | plug this laptop in place of my work macbook with just one
         | usb-c cable. That being said I think things have generally
         | gotten better in the space so this may not be as much of a
         | selling point anymore. Additionally this laptop doesn't have an
         | nvidia gpu, which means its job is easier.
         | 
         | This might be your experience with System76, but it hasn't been
         | mine. My Adder WS had infuriating software problems.
         | 
         | * It would regularly hang when disconnecting from AC. The only
         | fix I ever found was a hard-boot.
         | 
         | * When disconnecting from AC, the CPU would sometimes get stuck
         | at 800 MHz. The only procedure I found to reliably fix this was
         | to reconnect to power, wait a few seconds, disconnect, wait a
         | few seconds, and then reconnect.
         | 
         | * It would regularly fail to wake from sleep.
         | 
         | * The screen randomly flashed bright white when suspended, so I
         | had to get in the habit of shutting the lid at night to keep it
         | from waking me up.
         | 
         | * The fan would get stuck at 100% even when the temperatures
         | were at 30deg. Fixing this required sleeping and waking the
         | machine.
         | 
         | Maybe some of the problems were caused by Nvidia, but I don't
         | much care. The fact remains that I've been using Linux laptops
         | since I was in high school and I've never had problems like
         | these. Debian, Ubuntu, and Fedora all worked well on Dell,
         | Framework, IBM, and Lenovo hardware (Yoga, not Thinkpad), as
         | well as on my home-built desktops with Nvidia GPUs.
         | 
         | Also some hardware problems:
         | 
         | * The barrel connector was cheap and the power cable would
         | regularly fall out. This exacerbated the software problems. The
         | machine would get stuck at 800 MHz at least once a day and hang
         | every few days.
         | 
         | * The machine was generally cheaply-built. The rubber feet fell
         | off, the case creaked and flexed, several keys cracked, small
         | plastic bits broke off, etc.
         | 
         | Credit where it is due, System76 support was responsive and
         | replaced the mainboard promptly and free of charge. But that
         | didn't fix the problems, so not all that much credit is due.
         | 
         | I wound up installing Windows on my System76 and giving it to
         | my cousin as a gaming machine. I owned it less than two years.
         | 
         | >Moral points for supporting a small company that focuses on
         | security (whether this is actually significant is up to the
         | reader)
         | 
         | System76 rebadges Clevo machines and isn't very forthright
         | about it. I find that questionable enough to outweigh my
         | preference for small businesses.
        
           | jklinger410 wrote:
           | Want to also add that unless you want to stick with Pop OS!,
           | custom firmware will need to be installed, that custom
           | firmware conflicts with packages from many distros. Without
           | that custom firmware, your fans won't scale properly and you
           | will struggle with hardware sleep, battery life, performance
           | in general, etc.
           | 
           | Ironic that distro hopping on a linux-first laptop becomes
           | difficult. But, priorities, I guess.
           | 
           | Maybe being stuck on Pop isn't an issue for some, but for
           | those of us who don't like a UI locked in brown and teal that
           | isn't being updated because they are writing their own entire
           | (also ugly) DE, it is a problem.
        
         | darthrupert wrote:
         | Usb-C connections being unstable in Linux is definitely still a
         | thing. My Asus laptop (amd cpu/gpu) works about 50% of the
         | time, and the other 50 it keeps blinking the monitor on and
         | off.
         | 
         | I can fix this by plugging in hdmi first, then back to usb-c.
         | Some sort of hardware reset gets executed that way, I suppose.
        
         | jklinger410 wrote:
         | > As mentioned no gpu, while costing about the same as razor
         | laptop.
         | 
         | Consider the lack of GPU a blessing. You absolutely do not want
         | a hybrid NVIDIA GPU laptop, unless you want to sit with it
         | plugged in at a desk while the fans try and keep the GPU from
         | melting through the case. Worse battery life. With absolutely
         | not a single other tangible benefit.
         | 
         | Unless you are using the GPU for machine learning or w/e, in
         | that case, the only utility it has.
        
           | ipdashc wrote:
           | Interesting, I've found hybrid GPU laptops to be pretty
           | practical. I've had two over the years and on my newer one I
           | installed PopOS, and there's a setting which puts it in
           | hybrid mode, so by default the discrete GPU stays off, but
           | you can run a program with some environmental vars and get it
           | to use the Nvidia GPU.
           | 
           | When I'm not running a game, I get plenty of battery life out
           | of it (4-6 hours or so?) and when I run a game I get decent
           | performance. Exactly what I wanted. I haven't tried ML yet
           | but I don't see why it'd be any different.
        
             | jklinger410 wrote:
             | > but you can run a program with some environmental vars
             | and get it to use the Nvidia GPU
             | 
             | Other than for gaming, which isn't worth it to do on a
             | laptop anyway, I have seen no reason for this. Most
             | discrete GPUs do a better job with drawing UI elements than
             | a GPU anyway.
        
         | acomjean wrote:
         | I have a system pangolin (AMD 6800) and I can get 5-8 hours
         | routinely. Daily driving for work and it's been great.
         | 
         | My 6 year old oryx pro gets about 2 hours (on nvidia). It can
         | game though... (steam is kinda amazing)
         | 
         | I really like matt screens which all these laptops have.
        
       | pimterry wrote:
       | Why on earth have they shipped with a USB-C that you can charge
       | from _and_ a barrel charging connector? Article says exactly the
       | same power delivery on both.
       | 
       | Anybody know what's going on there? Why not drop the barrel and
       | put something else there (like another USB)? Seems bizarre.
        
         | canadianwriter wrote:
         | If you use the barrel jack you now have an extra USB port you
         | can use for stuff!
         | 
         | If you forget your barrel jack connector you can borrow a USB
         | charger and it'll work!
         | 
         | Win-win!
        
           | pimterry wrote:
           | Couldn't you replace it with another USB-C though? Then you'd
           | always have an extra USB you can use for stuff!
        
             | Cu3PO42 wrote:
             | I'm sure you could, but another USB-C port is certainly
             | more expensive than a barrel plug. How significantly this
             | affects the BOM I can't say, but due to the complexity of
             | USB-C I assume it's not totally negligible.
             | 
             | If you want the port to handle PD, various (display) alt
             | modes, high speed data transfer, maybe even TB, you may
             | need a few additional controllers. OTOH having multiple
             | USB-C ports with varying capabilities can be quite
             | confusing.
        
         | fulafel wrote:
         | Don't know their reasons but seems wise to me: USB-C tends to
         | get clogged with lint easily. Also charging port breakage due
         | to handling accidents is pretty common eg by accidentally
         | pulling/twisting the connector sideways, good to have
         | redundancy there.
        
       | ben7799 wrote:
       | Last time I tried a System 76 laptop it was great when I was
       | plugged in at my desk doing dev work. Better than a Macbook Pro.
       | 
       | But when I had to unplug it in the office to go to a meeting it
       | was just terrible... support for plugging/unplugging external
       | monitors/docks was atrocious, I had wifi issues, and doing
       | something like a Zoom meeting (Webex at the time) would reduce
       | it's battery life to 1 hour or less. Stuff just got messed up
       | using it as a laptop that was getting used at the desk and then
       | not at the desk.
       | 
       | That was quite some time ago, I hope the software has gotten
       | better. I stopped using it cause I was messing with linux too
       | much instead of doing my work. That was depressing, cause it was
       | kind of the same story as every time I've tried to use linux on
       | the desktop back to the 90s.
        
       | noobermin wrote:
       | I'm team barrel connector after having broken many usb-c ports.
       | That's a plus not a minus.
        
         | vel0city wrote:
         | I'm team usb-c after having broken many barrel connector ports.
         | That's a plus not a minus.
         | 
         | I'm also team usb-c because it is extremely nice having one
         | charger that can charge any of my devices instead of needing a
         | charger for my laptop, a charger for my phone, a charger for my
         | tablet, on and on
        
       | mortallywounded wrote:
       | I have been using a Lemur Pro (lemp11) for ~14 months as my daily
       | driver (coming from a Macbook Pro). It's my main machine and has
       | been running constantly the entire time (auto suspends at night).
       | I have powered it off a few times since purchasing it.
       | 
       | I use the Lemur Pro with a USBC dock, two external monitors, a
       | keyboard and a mouse when at my desk. I did a few manual
       | upgrades. I added 32GB of RAM (maxed at 40GB). I also added a
       | second NVMe I purchased (4TB).
       | 
       | So far it's my favorite laptop. Here's some pros and cons:
       | 
       | Pros:
       | 
       | - Screen is nice and clear with great color. For a non-Apple
       | screen it's great.
       | 
       | - Battery life has been great. I get about 11-13 hours of coding
       | (Firefox, Terminal w/tmux+vim @ quarter screen brightness). I
       | have used it on full airplane rides, etc. Awesome battery life,
       | especially for Linux.
       | 
       | - Video playback is good, even w/1440p@60fps (hardware
       | acceleration in Firefox, no frame loss). However, it does get the
       | fan blowing.
       | 
       | - Suspend/wake works and detects the dock and connects everything
       | perfectly again (mouse, keyboard, monitors, etc).
       | 
       | - Disk speed is amazing. I feel like my old Macbook used to chug
       | on disk reads/writes. However, this machine/nvme is blazingly
       | fast.
       | 
       | - Pop_OS has been nice. I have no complaints. I used to use a
       | bare bones Debian netinstall with a custom DWM setup, but I
       | decided to give Pop a try for a year and I have stuck with it.
       | It's stable and everything just works.
       | 
       | Cons:
       | 
       | - Fan can be annoying when playing videos or scrolling quickly on
       | Youtube.
       | 
       | - When doing a reboot while attached to the USBC dock, it doesn't
       | appear to re-connect to the dock post-reboot. I have to turn the
       | dock off and back on (or unplug the USBC/re-plug it).
       | 
       | - Webcam is meh-- but I don't use it anyway.
       | 
       | I don't see myself going back to a Macbook. If anything, I may
       | take the plunge back into my old custom Debian+DWM setup, but I
       | am happy with everything as it is.
        
       | tech_ken wrote:
       | Been using a lemp9 since 2020 and I will say that it's good but
       | not great. Came to it from an X1 Carbon and it's felt like a
       | lateral move, but if you're trying to replace an MBP or something
       | I don't think you'll be satisfied.
       | 
       | _Pros_ * The battery life is incredible, that's the one thing
       | they totally nailed. For Linux especially that's huge, and is in
       | my opinion the absolute selling point of the device. With that
       | said, after about 2 years I did notice a steep drop-off in
       | performance, going down to like 4-6 hours in the span of a few
       | weeks. Replaced the battery and the performance is again A+
       | 
       | * Hardware support is fire, I hop distros a lot and have never
       | once had any issues with getting firmware for anything. IIRC
       | there was one firmware setting I needed to flip before Arch would
       | run properly, but customer support actually talked me through it
       | over email which was cool.
       | 
       | * A pretty nice selection of ports (they have port-heavier
       | alternatives if that's your thing). The lemp9 just came with
       | standard USB-C, which was kind of a hassle for finding a
       | compatible docking station, but I believe lemp10+ upgraded to
       | thunderboltt.
       | 
       | * Chassis feels pretty premium, comparable to what I was using
       | before. No deck flex, hinges are smooth, moderately slow to
       | accumulate fingerprints.
       | 
       | _Cons_
       | 
       | Go to /r/system76 and you'll get a lot. Top culprits I've seen
       | and experienced are:
       | 
       | * Speakers are very, very bad.
       | 
       | * Keycaps have a coating that erodes over time, which is ugly.
       | Can't replace individual keycaps
       | 
       | * Intel options only
       | 
       | * You're using Linux, so be ready for compatibility stuff. PopOS
       | is well managed, but at the end of the day you still have to
       | contend with ex. the linux audio stack
        
       | mgkimsal wrote:
       | Slightly OT, but was looking at system76 mini recently:
       | https://system76.com/desktops/meerkat
       | 
       | Can't get any sense of whether the memory is baked in at build
       | time, or if I can swap out later. The 'tall' option seems to
       | imply there's more room, and that's what I'd need to get to
       | manage my own memory, but ... I can't tell. There's no FAQ page,
       | and... I was going to send in a question today, but since there's
       | a system 76 topic here, thought I'd ask here and see if anyone
       | else can shed their experience with the meerkat and after-market
       | upgrades.
        
         | ilikepi wrote:
         | The hardware docs list the memory as DDR4 SODIMMS...
         | 
         | https://tech-docs.system76.com/models/meer7/repairs.html#rep...
         | 
         | I've been strongly eyeing this model as well, but in the end I
         | decided to trade money for risk and acquire a used Dell
         | OptiPlex micro from eBay. :crossed_fingers:
        
       | zamalek wrote:
       | As a AMD fanboy, I have been using the Pangolin for a few months
       | now. I can't currently use PopOS (Intune only works on LTE
       | Ubuntu), so I'm not getting the full benefits of the laptop -
       | notably the battery life. I get about 5hr with a pretty big stack
       | of containers running, as well as working in Rider. This is
       | strictly less than the M1 that I was using prior to this laptop.
       | A flight-safe Anker battery pack bumps it up to the 10hr I was
       | hoping for.
       | 
       | Performance-wise? It makes the M1 look like a complete joke. Our
       | MITM proxy (ZScaler, a _truly_ terrible product) is CPU-bound,
       | and the M1 would stutter during large container image pulls. I
       | don 't notice pulls on the Pangolin - I just keep working while
       | they happen in the background. Builds are on the order of 30%
       | faster. It also handles two external monitors.
       | 
       | Something is strange with secure boot and the System76 kernel; I
       | just couldn't get it working.
       | 
       | Monitor is average, definitely less usable in sunlight (by virtue
       | of being actually unusable) than Apple's offerings. Keyboard and
       | touchpad are great. I did have some issues with the touchpad, and
       | support told me to (gasp!) open the laptop and make sure the
       | ribbon cable was seated properly - 10/10 repairability.
        
       | driverdan wrote:
       | I'll say the same thing I always say when System76 hardware is
       | posted here. A 1080p screen should be a non-starter in 2023. How
       | they are still selling these with low DPI screens doesn't make
       | sense to me.
        
         | waynesonfire wrote:
         | does the window manager support a high dpi screen? I don't mind
         | spending money on a high dpi screen; but each time I've been
         | disappointed by the poor scaling support. Not sure what the
         | point it.
        
         | bcrosby95 wrote:
         | If it reduces costs I'm all for a 1080p screen. I usually pick
         | them when I have the option.
        
         | innocenat wrote:
         | I love 1080p panel on 13-14" laptop and plan to choose do so if
         | given choice. Until 2160p panel become common at least, so I
         | don't have to rely on non-integer scaling.
        
         | Saris wrote:
         | What's the advantage of more than 1080p on a 13-14" screen?
         | Genuine question.
         | 
         | I have 4k for my desktop but that's a 27" monitor.
         | 
         | Wouldn't pushing 4k on a laptop reduce the battery life even
         | more?
        
           | jckahn wrote:
           | The advantage is crisper text. My eyes aren't the best but I
           | can see the difference on my 3.5K 13-inch display.
        
         | mortallywounded wrote:
         | I am quite happy with the 1080p resolution on 13/14". Fonts are
         | crisp, colors are great. Black is black. I don't see any
         | pixels.
         | 
         | Also, battery life is great. I don't need to do any
         | xrandr/crazy ENV configs for high DPI guis/etc.
        
         | washadjeffmad wrote:
         | 1080 @ 14" is above 96 so it's high DPI, but it's not "High DPI
         | / HiDPI", terms that imply comfortable 2x scaling.
         | 
         | I spent $150 on my last 1080 14", and the panel is phenomenal.
        
         | jklinger410 wrote:
         | > A 1080p screen should be a non-starter in 2023
         | 
         | I'm at a point where the screen and battery are essentially the
         | only parts of the laptop that matter. Everyone offers a
         | selection of ram, storages, CPU, etc. But a good screen and
         | battery are hard to find without going to the bigger brands.
        
       | culebron21 wrote:
       | I'm glad they didn't put power button on the keyboard as Mac
       | copycats do.
       | 
       | But there are no home/end/pgup/pgdn keys, but couple of them
       | cramped with cursor keys (I assume home/end and pgup/dn must be
       | pressed with Fn).
        
       | kfogel wrote:
       | Very happy user of a System76 Lemur Pro laptop (i7, 32 GB RAM, 1
       | TB SSD) for the past year, FWIW. I'm running stock Debian on it,
       | not System76's Pop!_OS.
       | 
       | I get the kind of battery life the review mentions if I put the
       | laptop into "Power Saver" mode. In "Balanced" or especially in
       | "Performance" mode the battery doesn't last as long, of course.
       | So when I can't be plugged in, I put it into Power Saver mode
       | (this is super easy via the Gnome upper-right settings popup
       | panel; I assume it would be just as easy in other window
       | managers).
       | 
       | I got _great_ customer service from System76 when I ran into a
       | hitch at the start of my Debian installation process (TL;DR: see
       | Debian bugs #1024346 and #1024720 -- the file  ".disk/info"
       | existed on the pre-installed Pop!_OS partition; getting rid of
       | that enabled the installation to continue). System76 support went
       | above and beyond the call of duty in tracking this down and
       | solving it, considering that I was installing an OS that wasn't
       | even officially supported by them.
       | 
       | Happy customer; would buy again; I get no commission for any of
       | this -- I just want to see the company flourish so they're still
       | there when it's time for me to upgrade my laptop!
        
       | throw555chip wrote:
       | It's great there are companies focused on delivering great Linux
       | hardware.
       | 
       | For context though, every Dell and HP laptops and desktops I've
       | had the past 12 years has been really great with Linux.
       | 
       | The several Lenovo laptops I've had the past 12 years have been
       | great with Linux.
        
       | maerF0x0 wrote:
       | System76 is doing us all a favor by showing what a Macbook could
       | be if it were actually "Pro". Do a spec for price comparison and
       | System76 is blowing them out of the water.
       | 
       | * More cores on wider supported chips
       | 
       | * Nvidia Graphics cards that are far better supported for machine
       | learning than the M1, M2, M3 series (as i understand, it's not my
       | specialty)
       | 
       | * Discrete memory instead of unified
       | 
       | * Market similar prices to storage upgrades (eg $200 for .5 ->
       | 2TB instead of $600
       | 
       | Ok a couple cons -- $190 for an extra charger is a bit much, but
       | likely due to 330w vs 140w. Also pointing out power draw is much
       | higher.
        
       | neilv wrote:
       | Needs TrackPoint.
       | 
       | ThinkPads were an early favorite of Linux.
       | 
       | Brands like System76, Purism, and Framework are appealing today.
       | 
       | But we require our TrackPoints.
        
       | pylua wrote:
       | The reason I don't have a Linux laptop is simple. There is not
       | one that has a touch pad as nice as a mac's. It needs to be large
       | and very responsive.
       | 
       | My attempt at Linux at a Chromebook was ruined because of a
       | terrible trackpad.
        
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