[HN Gopher] Amazon Execs Intentionally Made Site Shittier to Boo...
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       Amazon Execs Intentionally Made Site Shittier to Boost Profit, FTC
       Lawsuit Shows
        
       Author : cratermoon
       Score  : 11 points
       Date   : 2023-11-02 21:10 UTC (1 hours ago)
        
 (HTM) web link (www.vice.com)
 (TXT) w3m dump (www.vice.com)
        
       | eschneider wrote:
       | I'm sure that if making the site less shitty would boost profit,
       | Amazon would have done that.
        
       | ssss11 wrote:
       | When profitability, not customers, is your focus... then of
       | course they did.
        
         | ramenmeal wrote:
         | A good indicator a monopoly is at play.
        
           | throwawaymaths wrote:
           | Not really. Senior ux dev at <insert crate and barrel like
           | company> told me that they A/B tested a more efficient flow
           | and found conversion to sale dropped. Turns out when people
           | have to put up with more hassle to buy something they get
           | more committed, especially for high ticket items
        
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       (page generated 2023-11-02 23:01 UTC)