[HN Gopher] Amazon Used Secret 'Project Nessie' Algorithm to Rai...
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       Amazon Used Secret 'Project Nessie' Algorithm to Raise Prices
        
       Author : bookofjoe
       Score  : 183 points
       Date   : 2023-10-03 18:23 UTC (4 hours ago)
        
 (HTM) web link (www.wsj.com)
 (TXT) w3m dump (www.wsj.com)
        
       | bookofjoe wrote:
       | https://archive.ph/NWu1D
        
         | mellosouls wrote:
         | Bonus points for the actual OP posting an archive link :)
        
       | cm2012 wrote:
       | It's pretty crazy to me that the FTC targeted Amazon in
       | particular because they had a bone to pick, have done massive
       | discovery, and just gone fishing with that discovery to find
       | anything that sounds vaguely bad.
       | 
       | I think this is probably normal for large gov agencies and
       | prosecutions in general, but it just shows how arbitrary and
       | political this stuff really is.
        
         | pkilgore wrote:
         | Widely rationalized as the government has finite resources, so
         | there's a better deterrence effect of going after prominent
         | entities and persons vs. randomly selecting bad actors.
         | 
         | IMO this is good. The biggest and most elite among us should be
         | held to a higher standard than a random guy on the street or a
         | small business, not a lower one.
         | 
         | Westley Snipes, Donald Trump, Hunter Biden, Amazon, Tesla,
         | ExxonMobile, Amgen. I sorta want everyone and anything in that
         | class of society on their best behavior at all times, lest the
         | reins of government fall to a Party with reasons to make an
         | example out of them. Unlike most, they have the resources to
         | make it a fair fight too.
        
       | jklinger410 wrote:
       | I continue to not see the difference in this vs physical stores
       | measuring customer behavior and adjusting their pricing.
       | Considering also store brands, which fluctuate pricing based on
       | those behaviors and the pricing of their competitors.
        
         | Spivak wrote:
         | Every time issue comes up it's abundantly clear that the
         | complaints are due to Amazon doing a thing that's like kinda
         | shitty but not abnormal in business mixed with a massive pool
         | of sellers that have zero exposure to traditional retail. You
         | don't see business like Nike making a fuss because to them
         | Amazon is just another retail channel that has their own teams
         | managing the relationship and the weirdness isn't that
         | different than the other people they sell to.
         | 
         | But I also sympathize because I think the eternal September of
         | people stepping into that world producing so many WTFs at the
         | accepted state of things they harmonize is a potentially good
         | vector to push for some change because no one else is going to
         | do it. The people who don't get eaten alive have no motivation
         | to upset things lest they inadvertently hurt themselves.
        
         | belval wrote:
         | You and me both, this and the "AmazonBasics is creating cheaper
         | copies of best selling items". That's literally what Walmart
         | (GreatValue) or Costco (Kirkland), and basically any brick and
         | mortar store has been doing to improve their margins in the
         | last 50 years.
         | 
         | As a customer I am not harmed by this, if anything I win
         | because the intermediate sellers between the Chinese factory
         | that actually makes the stuff and me is replaced by Amazon who
         | is willing to accept smaller margins.
        
           | fallingknife wrote:
           | Yeah, it's a huge win. I have probably saved over $10K in my
           | lifetime by buying store brand generics.
        
       | grogenaut wrote:
       | Is it secret if there's literally a building named after it?
       | 
       | https://www.google.com/maps/place/Amazon+-+Nessie/@47.623881...
        
         | schott12521 wrote:
         | I've walked by / inside of this building countless times, never
         | knowing what "Nessie" was codename for..
        
         | [deleted]
        
         | paulddraper wrote:
         | Hm, perhaps it is not the name that is secret but the algorithm
         | itself and its use of it.
        
       | hk__2 wrote:
       | So they used a super-secret algorithm to... raise prices? That's
       | all?
       | 
       | When you're the leader in your category, it's quite obvious that
       | competitors are aligned on your prices, and that if you raise
       | them they would raise them as well. At a previous company our
       | main competitor fixed most of its prices to 1 cent below ours, so
       | when we raised the prices they followed us as well.
        
         | phkahler wrote:
         | >> At a previous company our main competitor fixed most of its
         | prices to 1 cent below ours, so when we raised the prices they
         | followed us as well.
         | 
         | So theoretically if you both raised prices too much
         | arbitrarily, a third player might enter the market at a lower
         | price. How realistic is that? I think any newcomer would be
         | well aware of your ability to lower prices to compete, and a
         | new player probably has costs just to enter the game so it'd be
         | a bit risky.
        
       | AMZNCommentary wrote:
       | The pricing system was more archaic and manually driven than I
       | expected. Vendor Managers were asked to review pending major
       | price drops and raises. Later, a team in India/Pakistan would be
       | the first line of defense, then the VM would be asked to review
       | in edge cases.
       | 
       | We could easily manually lower the price, however raising it was
       | very difficult and required managerial approval.
       | 
       | One thing I felt was anti-competitive was price matching Costco
       | at the "each." This would result in absurd 2-day shipping prices
       | that could not possibly be profitable. e.g Costco sells a 24 pack
       | of soap for $1 per soap bar. We would price match the individual
       | soap bar such that it was a $1 delivered to the customer's door.
       | 
       | France caught on to this "pro" customer behaviour and is
       | implementing laws requiring minimum shipping charges so that
       | E-commerce platforms can't use "free" shipping in a predatory
       | pricing manner.
        
       | granzymes wrote:
       | From the book "The Winner Sells All" on Project Nessie:
       | 
       | >The focus on matching Walmart on price also created some issues,
       | like when Amazon's pricing tool would repeatedly lower the price
       | on an item to match its competitor, leading to what insiders
       | dubbed a death spiral. Amazon created a specialized team to try
       | to determine how and when to decide that its pricing tool should
       | pull back and no longer match Walmart's lowest price on a given
       | item, but instead match the next-lowest price from a competitor.
       | The initiative was called Project Nessie. In the end, the program
       | was scrapped when it was determined that the tool did not lead to
       | more profitable outcomes.
       | 
       | This sounds like a trends/spike monitoring algorithm that Amazon
       | used to figure out when to give up trying to price match the very
       | lowest competing offer.
        
       | partiallypro wrote:
       | I try not to shop at Amazon, but every time I try to just go to
       | Target or Walmart, the prices are higher. I was looking for some
       | probiotics and lotion just yesterday, felt that was simple
       | enough, so I could just go to one of the two...it was $5 more
       | (each) than on Amazon.
        
         | dieselgate wrote:
         | Small price to pay to not buy from amazon in my opinion
        
         | InitialLastName wrote:
         | Only buy things on Amazon that you would buy off the back of
         | someone's truck. You have the same odds of those items being
         | meaningfully subject to the US regulatory, consumer safety, and
         | trademark ecosystem.
        
         | paulddraper wrote:
         | I haven't found that to be the case.
         | 
         | But the selection, reviews, and overall experience of Amazon
         | makes it better anyway.
        
         | WendyTheWillow wrote:
         | Walmart's online store is actually a marketplace, with Walmart
         | being one of the many sellers (they also do fulfillment by
         | Walmart).
         | 
         | So, if you see higher prices, it's probably an arbitrage
         | situation. Filter down to just Walmart as the retailer, and you
         | should get the kind of pricing you expect from Walmart, albeit
         | with the selection you would expect from a Walmart.
        
         | bogwog wrote:
         | That's probably exactly the phenomenon that the FTC is talking
         | about in their complaint. Since Amazon punishes sellers who
         | offer lower prices off of Amazon, sellers are forced to use
         | their Amazon price as their price floor. And since Amazon has
         | huge market share and insanely high seller fees (upwards of
         | 40%), then prices across the entire economy go up.
        
         | SoftTalker wrote:
         | The Amazon products are (possibly) counterfeit. I think this is
         | less likely at Target or WalMart (as long as you avoid the
         | third-party sellers on WalMart's site -- not sure if Target has
         | those).
        
           | miked85 wrote:
           | I'm not sure if WalMart is much better since they have third-
           | party sellers.
        
             | flictonic wrote:
             | But do they commingle inventory? That's the real problem
             | with Amazon, not that fakes are listed on the marketplace,
             | but that you can't even trust Amazon as the seller.
        
               | makestuff wrote:
               | According to a quick google search Walmart does not
               | commingle inventory. However, I think they will
               | eventually once their tech can support it. Target started
               | commingling inventory so it is only a matter of time
               | before Walmart does. From a logistics standpoint it makes
               | 2-day shipping much easier since you can spread inventory
               | out across the country.
        
             | [deleted]
        
           | ctvo wrote:
           | > The Amazon products are (possibly) counterfeit. I think
           | this is less likely at Target or WalMart (as long as you
           | avoid the third-party sellers on WalMart's site -- not sure
           | if Target has those).
           | 
           | Do you have any data on the number of counterfeit items? I've
           | been an Amazon customer for 20 years now. I've never had an
           | incident, and we order pretty much every week for basic home
           | goods.
           | 
           | You're saying that people are selling counterfeit probiotics
           | and lotion on the site now?
           | 
           | I've seen this counterfeit claim repeatedly on this site.
           | While I understand Amazon intermingling inventory from
           | different sources makes it a possibility, I've yet to see any
           | data that it's a significant issue. Not to the extent that it
           | warrants you telling people their lotion, which is lower
           | priced, is counterfeit and not for numerous other reasons.
        
           | themagician wrote:
           | Walmart and Target are actually much worse. Target is perhaps
           | the worst of all, believe it or not. If a scammer creates a
           | listing for a particular UPC, they own it within the Target
           | system basically forever. Even if you approach Target as the
           | legitimate brand and try to take control of the listing they
           | refuse and then try to essentially extort you. They tell you
           | that you can essentially "stop the bleeding" by signing up
           | with a certain third party vendor that charges thousands a
           | month so you can list on Target. And even if you do, that
           | product listing still remains controlled by someone else.
           | They wanted it to be a kind of "gold rush" where brands would
           | run to sign up for fear of losing the ability to sell their
           | products to third parties.
        
             | saganus wrote:
             | That sounds... weird?
             | 
             | Not saying it doesn't happen, but if this is indeed the
             | case, what is preventing the same scammer from essentially
             | registering all still-unregistered UPC codes to do
             | something akin to domain squatting?
             | 
             | (I am not familiar with how Target online works so maybe I
             | am missing something)
        
             | consp wrote:
             | Wouldn't you just order one as the legitimate manufacturer,
             | check if it's fake, and the sue the shit out of target and
             | the seller for willfully selling counterfeit product
             | _after_ having been warned about it? I don 't know about
             | the US but in some places knowingly selling fakes is
             | illegal.
        
           | TedDoesntTalk wrote:
           | I try to buy from the manufacturer these days. Always more
           | expensive but guaranteed (I think?) not to be counterfeit.
        
             | grogenaut wrote:
             | It's kind of crazy to me that the manuf is consistently the
             | most expensive place to buy things. Went to the benchmade
             | factory store a few weeks back, there's only one. Their
             | prices were 20% over what sportsmans warehouse a few blocks
             | away had for the same knife.
             | 
             | Like someone comes all the way to your one store location
             | and you're gouging them on price. Crazy. I didn't buy
             | anything at the store, got the knife at the SW.
             | 
             | They charge even more online which is also fun. This is on
             | $425 knives so you know there's hella headroom.
        
               | aaronax wrote:
               | Probably they are less efficient at retail operations
               | than a retailer, so have higher overhead. Also wouldn't
               | want to undercut the retailers, who are providing
               | valuable shelf space and marketing.
        
               | SoftTalker wrote:
               | More the latter. Why would any retailer carry your
               | product if you're going to undercut their price with your
               | own direct consumer sales?
        
               | tomjakubowski wrote:
               | the retailer can be competitive by providing
               | convenience/location, faster shipping speed, etc
        
               | mportela wrote:
               | Which cost a lot, so they need to get the product for a
               | lower price before reselling. Also, because they are
               | buying wholesale, they usually have the upper hand in the
               | negotiations. It's quite common for their contracts to be
               | contingent to the manufacturer not selling the product at
               | the same price point
        
               | hbosch wrote:
               | It's not cheap to pay for inventory storage, warehouse
               | workers, logistics, etc. When something like
               | Amazon/Walmart/other can take on those liabilities for
               | you, the costs come down.
        
               | TedDoesntTalk wrote:
               | What's "SW"?
        
               | hhh wrote:
               | Sportsmans Warehouse
        
             | smegsicle wrote:
             | as long as it's not 'fulfilled by amazon' or whatever and
             | thus commingled with their garbage
        
             | mitthrowaway2 wrote:
             | How many manufacturers offer direct-to-consumer sales?
        
               | bookofjoe wrote:
               | A lot, I've discovered, and not just giants like Apple.
        
         | tomschwiha wrote:
         | Most stuff you can buy at AliExpress (or similiar), but it more
         | conventient to have same/next day delivery and excellent
         | customer favoring support. A lot of trash items on Amazon
         | though, I try to not buy a lot there, it still happens.
        
         | JohnFen wrote:
         | > but every time I try to just go to Target or Walmart, the
         | prices are higher.
         | 
         | Isn't it worth paying a bit more in order to stop doing
         | business with Amazon, though?
        
       | tonetheman wrote:
       | [dead]
        
       | [deleted]
        
       | beauzero wrote:
       | This is common practice with 3rd party/used sellers of books. It
       | has been going on since the early 2000's and started as an excel
       | spreadsheet that would go out and look up a price for you, match
       | or go a penny lower, or raise prices when there was no
       | competition. It doesn't surprise me that Amazon did the same. Why
       | wouldn't they do it?
        
       | huijzer wrote:
       | I wonder if things like this happen because Bezos is doing other
       | things or because Bezos has changed his mind on "Its All About
       | the Long Term". I suspect the former and that some executive is
       | optimizing for his personal metrics instead of the long term
       | success of the company.
        
         | jsnell wrote:
         | > Amazon stopped using the algorithm in 2019, some of the
         | people said.
         | 
         | The article doesn't say when this project started, but given
         | that end date it would have been entirely on Bezos's watch
        
         | Someone1234 wrote:
         | He said that in 2003 though. Amazon lived that business model
         | for over 15-years of its life. It is now the largest online
         | business in the world, at some point they were going to cash-in
         | on their monopolistic position.
        
       | pachouli-please wrote:
       | Mega-Giant E-Commerce E-Corp Abuses Consumers and Competitors, To
       | Everyone But Their Own Bottom Line's Detriment
        
       | napierzaza wrote:
       | [dead]
        
       | paulddraper wrote:
       | > The algorithm helped Amazon improve its profits on items across
       | shopping categories, and because of the power the company has in
       | e-commerce, led competitors to raise their prices and charge
       | customers more...In instances where competitors didn't raise
       | their prices to Amazon's level, the algorithm--which is no longer
       | in use--automatically returned the item to its normal price
       | point.
       | 
       | > The company also used Nessie on what employees saw as a
       | promotional spiral, where Amazon would match a discounted price
       | from a competitor, such as Target.com, and other competitors
       | would follow, lowering their prices. When Target ended its sale,
       | Amazon and the other competitors would remain locked at the low
       | price because they were still matching each other...
       | 
       | Soooooo....it used the algorithm to raise prices, but also lower
       | them?
       | 
       | Anyone want to try their hand at an actual headline?
        
         | codetrotter wrote:
         | > Anyone want to try their hand at an actual headline?
         | 
         | A better headline would be:
         | 
         | Amazon Used Secret 'Project Nessie' Algorithm to Steer Prices
         | 
         | Using the word "steer" instead of the word "raise".
        
         | vngzs wrote:
         | Cory Doctorow disagrees (1) that the consumer welfare theory of
         | monopolies is valid and (2) that monopolies which dominate
         | industries are economically desirable [0]. I found it
         | interesting to realize that most modern antitrust theory - that
         | consumer harm is the only reasonable basis for government
         | intervention in monopolies - appears to lack historical basis
         | in the law. For instance, the consumer welfare standard
         | severely downplays the importance of free and fair competition
         | among businesses as a means for class advancement.
         | 
         | > This is the "consumer welfare" standard, a theory as
         | economically bankrupt as it is historically unsupportable.
         | Let's be clear here: The plain language of America's antitrust
         | laws make it very clear that Congress wanted to block
         | monopolies because it worried about the concentration of
         | corporate power, not just the abuse of that power. This is
         | inarguable: Think of John Sherman stalking the floor of the
         | Senate, railing against autocrats of trade, declaiming that "we
         | should not endure a King over the production, transportation,
         | and sale of the necessaries of life." These are not the
         | statements of a man who liked most monopolies and merely sought
         | to restrain the occasional monopolist who lost sight of his
         | duty to make life better for the public.
         | 
         | [0]: https://archive.ph/aTv47
        
           | RecycledEle wrote:
           | Only on HN do I read something like this.
           | 
           | You are smarter than me.
           | 
           | Thank you for allowing me to be here on HN.
        
           | secabeen wrote:
           | > I found it interesting to realize that most modern
           | antitrust theory - that consumer harm is the only reasonable
           | basis for government intervention in monopolies - appears to
           | lack historical basis in the law. For instance, the consumer
           | welfare standard severely downplays the importance of free
           | and fair competition among businesses as a means for class
           | advancement.
           | 
           | This feel similar to the myth of shareholder primacy. In both
           | cases, the "agreed on standard" has little to no basis in the
           | law, but happens to enrich the powerful and well connected
           | over the little man.
           | 
           | https://corpgov.law.harvard.edu/2019/08/22/so-long-to-
           | shareh...
        
             | fallingknife wrote:
             | What is the reasonable alternative to shareholder primacy?
             | Removing shareholders as a check on the executives would
             | create an all powerful CEO similar to the structure of tech
             | companies with dual class shares but at all companies. I
             | don't think that's a good thing.
             | 
             | Also, why would investors want to invest in a company where
             | they could not remove a ad CEO that isn't delivering
             | returns? They would probably just reinvent shareholder
             | primacy through investment contracts.
        
               | Varriount wrote:
               | Do shareholders actually act as a substantial check on
               | companies though? And it's this a check towards positive
               | behavior, or negative behavior (for the company, society,
               | etc.)?
        
               | lazide wrote:
               | A CEO or board of directors that angers the majority of
               | shareholders (or an outspoken minority) doesn't last
               | long. That correlation is absolutely clear.
               | 
               | Which means most CEOs and boards focus on managing
               | shareholders at least as much as anything else they do.
        
             | paulddraper wrote:
             | > myth of shareholder primacy
             | 
             | FWIW that's just logic.
             | 
             | Whether it's de jure or de facto, the owners of something
             | will own it to their interests.
        
             | username332211 wrote:
             | If you look into the actual historical basis of shareholder
             | primacy, you'll find everything is a bit more complicated
             | than you think it is. Shareholder primacy has an old idea,
             | coming from a the 1919 court case Dodge v. Ford Motor Co.
             | The facts of the case were as follows:
             | 
             | 1. The Dodge brothers - minority shareholders in Ford
             | Motors, wanted to set up their own automotive company. They
             | planned to use the money from Ford's dividends to support
             | their company.
             | 
             | 2. Henry Ford would have liked to keep his monopoly on
             | affordable cars. He cancelled the dividend and claimed he's
             | going to spend the money on improving society (by selling
             | the Model T even cheaper) as a thinly veiled excuse.
             | 
             | 3. The courts in Michigan saw what's happening and forced
             | Ford to issue dividends.
             | 
             | As you can see in that case case, it was the lack of
             | shareholder primacy that enriched the powerful. In the last
             | 20 centuries of human history the powerful have always
             | crushed the little man with the excuse they are serving the
             | public interest. Beware of anything that empowers powerful
             | individuals (like corporate CEOs and directors) to take
             | arbitrary actions in the name of "social responsibility".
        
           | panarky wrote:
           | The internet provider for my home is a true monopoly. I have
           | no other choice. I can't click around in my browser, or futz
           | with the cables in the walls and choose a competitive
           | internet provider. I live in an area with moderate population
           | density, so there could be more competition, but the local
           | municipality negotiated exclusive rights for one provider. My
           | provider knows it, they probably paid handsomely for the
           | exclusive rights, and that's why they charge $95 a month for
           | unreliable and slow service.
           | 
           | When my uncle had a heart attack, he wasn't in a position to
           | shop ambulances, emergency departments, surgeons,
           | cardiologists or anesthesiologists. As with internet
           | providers, emergency healthcare is not a competitive market,
           | and that's reflected in extortionate pricing.
           | 
           | It seems like reducing consumer harm should be the primary
           | objective of regulators.
        
             | paulddraper wrote:
             | > I have no other choice
             | 
             | There are approximately ~1 gazllion wireless internet
             | providers where I live.
        
             | moneywoes wrote:
             | why doesn't your provider charge $200 a month then?
             | 
             | any other examples of local monopolies
        
             | eropple wrote:
             | _> It seems like reducing consumer harm should be the
             | primary objective of regulators._
             | 
             | You're not wrong, but the definition of "consumer harm"
             | used in practice hinges on short-termism and is price-
             | centered right now. "This won't raise prices...for now, at
             | least" is, by itself, an alarmingly strong argument in this
             | arena, irrespective of market health or sustainability of
             | competition.
             | 
             | The Biden administration has made some steps to counter
             | that, we'll see if it's really a thing.
        
               | lazide wrote:
               | Personally I'd love it if companies like Comcast, AT&T,
               | Wells Fargo, BofA, et. al would need to compete enough
               | that they stop _being extractive and manipulative
               | assholes_ at a minimum. Or at least stop being periodic
               | criminal enterprises. Perhaps even fair and honest market
               | participants?
               | 
               | I guess I need to cut back on the heroin.
        
             | sokoloff wrote:
             | https://www.starlink.com/ is not available where you are?
        
               | giobox wrote:
               | Has anyone who ever suggests Starlink as the solution to
               | any given fixed-line ISP problem ever actually used the
               | service in a range of typical homes for a meaningful
               | amount of time?
               | 
               | I have the latest dish model, live on a one acre property
               | with a relatively large clearing, and I _still struggle_
               | with the extremely wide field of view of the clear sky
               | (no trees, hills or other occluding items) which it needs
               | - I simply can't get 24hrs of uninterrupted service, and
               | performance is _extremely_ variable. This is even after
               | mounting it some 25ft in the air to reduce occlusion
               | issues as much as possible. Starlink needs an
               | unobstructed view right down to surprisingly low on the
               | horizon for 24 hours of solid service, which many, many
               | homes simply won't be able to provide.
               | 
               | Starlink is incredible for what it is, but it's not magic
               | and becomes very hard to use reliably in urban areas at
               | least with the current dishes and tech stack they are
               | using. In many urban neighbourhoods it will be close to
               | impossible to get a reliable 24 hrs of service unless you
               | can knock down your neighbours homes and trees too.
               | 
               | Starlink is best used in situations where there are
               | almost no other options, or as a backup connection to
               | another more reliable one, _for most people_. It is not a
               | great replacement for almost any fixed line service, if
               | you have that option. Perhaps this changes in future, but
               | people should stop just suggesting starlink in its
               | current form as the panacea to all ISP problems.
               | 
               | Occlusion appears to be the single biggest enemy of
               | starlink, and it's super easily occluded - so much so,
               | the app helps you measure/approximate the occlusion in
               | your intended use space via your phones cameras before
               | you buy.
        
               | panarky wrote:
               | In my testing about four months ago, Starlink had between
               | one and seven outages per day lasting more than 10
               | minutes each. It was not reliable, and it's even more
               | costly than the local monopoly.
               | 
               | My reply wasn't asking for help to find an internet
               | service provider. There are actual monopolists extracting
               | monopoly rents right this minute. They're causing genuine
               | consumer harm right now, so stopping this harm should be
               | the priority of regulators.
               | 
               | Where there is no ability to access competitive
               | offerings, these actual monopolists are a different
               | league of economic pathology from markets where consumers
               | can access competition by clicking around in their
               | browsers.
        
               | azinman2 wrote:
               | It's unreliable with cloud coverage, adds latency, and
               | may not match bandwidth with good offerings (for example
               | my uncapped 1GBPS symmetric fiber for $60/mo thru Sonic).
               | It also is run by Musk which can be a turnoff for many.
        
               | TehShrike wrote:
               | I'm using Starlink in Nebraska. It is reliable with cloud
               | coverage. I have only lost connectivity for 5-10 minutes
               | during the fiercest part of the worst thunderstorms.
        
           | cataphract wrote:
           | It's well known that the consumer welfare focus only started
           | in the late 70s, thanks in big part to Robert Bork's (the one
           | whose SCOTUS nomination famously failed) "The Antitrust
           | Paradox".
        
           | mooreds wrote:
           | If you are interested in a book length version of this
           | argument, I'd recommend Goliath by Matt Stoller:
           | https://www.simonandschuster.com/books/Goliath/Matt-
           | Stoller/...
        
           | hn_throwaway_99 wrote:
           | Was really glad the article you linked mentioned Robert Bork,
           | because it's important to realize (a) this shift to the
           | consumer-welfare standard is relatively new in US
           | jurisprudence, like since the late 70s, and (b) if you
           | consider, like I do, that Robert Bork was a Grade-A Turd for
           | numerous reasons (can start by looking into the Saturday
           | Night Massacre), you can see how this reading of the law is
           | well in-tune with lots of other shitty ideas from Bork.
           | 
           | For more info:
           | https://en.wikipedia.org/wiki/The_Antitrust_Paradox
        
         | [deleted]
        
         | unethical_ban wrote:
         | "Soooooo....it used the algorithm to manipulate the market
         | price of items by way of their dominance as an e-commerce
         | storefront"
        
         | gorlilla wrote:
         | Amazon's price-matching algorithm does nefarious things.
         | 
         | I'd argue that the 'lower prices' just let amazon disperse the
         | cost of markdowns across all of the vendors. Meaning Amazon
         | still benefits from the lower pricing because they get possibly
         | extra sales but only absorb the cost on 'their' products which
         | were still matched to their 'competition' who were stuck
         | matching Amazon.
        
           | paulddraper wrote:
           | > price-matching algorithm
           | 
           | Half the stores I walk into have price matching.
        
         | toasted-subs wrote:
         | "Amazon used it's influence to control the market"
        
         | shadowgovt wrote:
         | Normally I'm the first one out the gate to remind people that
         | the legal standard in the US for monopoly isn't size or impact
         | on competition but consumer harm... Amazon could strangle all
         | alternative product channels, but if they do so by legitimately
         | finding a breakthrough that delivers product to people with 10x
         | efficiency, that's (a) not actionable in the US and (b) great
         | news, system works as intended, A++ would let winner win again.
         | 
         | ... but in this case? Amazon has _massive_ access to otherwise-
         | secret price knowledge that they require sellers provide to
         | participate in the marketplace. More than people realize and
         | more than is shown in the UI (I did some work for a company
         | that specialized in providing that data).
         | 
         | If they used it to feed this algorithm, there's a real solid
         | case that they used their unique market position to make things
         | more expensive for no consumer benefit, and the antitrust case
         | writes itself.
        
         | yonran wrote:
         | This is straight out of FTC Chairwoman Lina Khan's original
         | article Amazon's Antitrust Paradox
         | https://www.yalelawjournal.org/note/amazons-antitrust-
         | parado.... Amazon is willing to match any competitor's price in
         | order to build market share while not triggering predatory
         | pricing antitrust review (which did not consider network
         | effects). But the price is low only as long as the competitor
         | is there. When small competitors finally give up (since they
         | cannot offer the same free shipping variety as Amazon) and drop
         | out of the market, Amazon will raise the price in the long run
         | and capture monopolistic profits. Repeat for each new market
         | that they compete in.
        
           | obblekk wrote:
           | This is important.
           | 
           | Not just that amzn algorithmically finds the optimal market
           | clearing price.
           | 
           | They may be finding an optimal dumping price to reduce
           | competition and then an optimal profit maximizing price to
           | capture monopoly profits.
           | 
           | If true, this would be a clear violation of anti trust law,
           | despite being algorithmically implemented at scale. Unclear
           | if intentionality matters for the law - even if the
           | algorithms learned this behavior implicitly as the solution
           | to a legal objective, it could be illegal.
        
           | aga98mtl wrote:
           | This theorical talk of monopolistic profits does fit the
           | market reality. There are at least a dozen retailers for
           | every type of product Amazon sells.
           | 
           | Can you provide an example of a product where Amazon enjoys a
           | monopoly (or even something close to a monopoly)?
        
         | curiousllama wrote:
         | I read that differently. Ie "project Nessie raised prices. One
         | place where this was especially impactful was when a competitor
         | temporarily lowered prices forcing Amazon to match, Nessie got
         | them back up quickly"
        
           | taeric wrote:
           | And amusingly, I read it as "assume 3 parties, Amazon,
           | Target, Y. Target has a sale, so Amazon price matches sale. Y
           | was price matching Amazon. Target ends sale, but Amazon and Y
           | have stuck each other on the lower price."
           | 
           | That is, it makes it sound like Nessie was intended to bust
           | some broken price matching logic that would allow other
           | competitors to stick Amazon at lower prices due to
           | interactions with other parties.
        
         | phkahler wrote:
         | >> In instances where competitors didn't raise their prices to
         | Amazon's level, the algorithm--which is no longer in use--
         | automatically returned the item to its normal price point.
         | 
         | This is a form of automated collusion. I'll raise my price and
         | if my competitors don't follow suit I will lower it again. It
         | only works well for them if the competitors are watching prices
         | too and looking for an opportunity to raise theirs. You know
         | it's anti-consumer because of the conditional reversion after
         | watching competitors prices not following.
         | 
         | I have a feeling there is currently a LOT of this going on
         | across all industries in the US. We've seen it rent pricing
         | software, now Amazon, and I think fast food and restaurants are
         | dojng something similar. Food has gotten obscenely expensive
         | expensive outside a grocery store.
        
           | beambot wrote:
           | "Price matching" is standard practice in virtually every
           | major retailer...
        
         | ada1981 wrote:
         | Amazon Uses Computers to Aid In Price Discovery; FTC In Uproar.
        
         | jawilson2 wrote:
         | If this were an HFT algo, there would absolutely be an
         | investigation by the SEC. You cannot place orders with the
         | intent to artificially manipulate the price. This is obviously
         | not a regulated exchange, but the end result is similar, so I
         | understand why it is an issue.
        
           | lannisterstark wrote:
           | This isn't HFT, and Amazon isn't placing any orders. Going
           | "I'm gonna lower my prices so competitors have to do it too
           | to remain competitive" is not illegal iirc, and I don't think
           | it should it be.
           | 
           | This part in specific only benefits consumers.
        
             | Jka9rhnDJos wrote:
             | It's called predatory pricing. Pricing products to
             | eliminate competition is illegal.
             | 
             | If you sell Widgets and Sprockets, but you have a
             | competitor that only sells Widgets, you can price of your
             | Widgets so low (on 1-2% margins, for example) that the
             | competitor is unable to compete and goes out of business
             | because you can use Sprocket sales to keep your company in
             | business during that time.
             | 
             | Now that the other company is out of business, the price of
             | your Widgets doesn't matter because you no longer have
             | competition in the market. You're getting 100% of the
             | potential sales and despite selling on a lower margin,
             | you're sales volume is now way up making those margins
             | acceptable.
             | 
             | You don't have to worry about making a better Widget, or
             | improving the Widget making process, because you have no
             | competition. And you've priced yours so low, no other
             | company can come in and attempt to enter the market because
             | they can't compete at your volume and margins.
             | 
             | If there's a high-demand material needed to make a Widget,
             | you can put pressure on the producer to lower material
             | prices since you are now their primary customer, or
             | purchase the company that produces it and prevent access to
             | the material.
             | 
             | Predatory pricing consolidates market control and can be
             | used to prevent access to the market. Anti-trust laws were
             | designed to prevent this.
        
               | username332211 wrote:
               | > Now that the other company is out of business, the
               | price of your Widgets doesn't matter because you no
               | longer have competition in the market. You're getting
               | 100% of the potential sales and despite selling on a
               | lower margin, you're sales volume is now way up making
               | those margins acceptable.
               | 
               | Please don't re-define words. This is not what's normally
               | called predatory pricing. Predatory pricing is supposed
               | to involve a corporation raising prices after destroying
               | it's competition. The thing you are describing is nothing
               | more than having a low margin strategy.
               | 
               | Is every dropshipper undermining brand-name (high-margin)
               | apparel?
        
             | munk-a wrote:
             | Loss leader pricing _when used to force other businesses to
             | close_ is quite illegal in the US[1] - when used for other
             | reasons the legality varies on a state by state basis in
             | the US... it is illegal in quite a few places. I 'm not
             | particularly familiar with international laws here.
             | 
             | 1. https://www.ftc.gov/advice-guidance/competition-
             | guidance/gui...
        
               | nofunsir wrote:
               | There was a pretty big fight over this not too long ago.
        
               | sokoloff wrote:
               | Is there evidence that Nessie was used to sell items
               | below cost?
        
               | paulddraper wrote:
               | Given Amazon's retail profit margins....the answers
               | _must_ be yes, right?
        
               | Schiendelman wrote:
               | Why?
        
               | azemetre wrote:
               | Because Amazon is using AWS to literally carry every
               | division they have. I don't think retail has ever been
               | profitable for them, happy to be proven wrong; but some
               | of their newer ventures in hardware: Alexa, Kindle, Fire
               | TV, Ring, and Echo have all been losers. If each were
               | normal companies they would all likely be going out of
               | business, bankrupted, or chopped up for parts for PE.
               | 
               | It's no different than Google using ads to subsidize
               | failing ventures in order to gain market share.
        
             | epylar wrote:
             | An offer to sell at a particular price is equivalent to an
             | order.
        
               | WillPostForFood wrote:
               | You should run a sales team where you pay commission on
               | how many offers to sell they make.
        
           | charcircuit wrote:
           | Price discovery isn't manipulation.
        
             | FeepingCreature wrote:
             | Price collusion, however, is. The goal of price discovery
             | is to find the price that the market will bear; it is not
             | to find the price that your so-called competitors will
             | agree to match.
        
               | jjk166 wrote:
               | Collusion requires the other party to be in on it. Simply
               | reacting to your competitors' actions, or lack thereof,
               | is not collusion.
        
               | phkahler wrote:
               | >> Collusion requires the other party to be in on it.
               | 
               | The other party is being tested for cooperation. Amazon
               | raises the price and then reverts if competitors don't
               | follow suit. They didn't revert after seeing sales drop
               | or something, it sounds like they reverted based on a
               | lack of "cooperation" from competitors.
               | 
               | This is tricky stuff to define wrong doing. What if a
               | company wants to see the going rate for a product and
               | just looks to Amazon to get an idea? You know, because a
               | lot of people will shop at Amazon by default unless there
               | is a reason not to, like saving a bit of money. These
               | kind of algorithms become anti-consumer the more they get
               | automated, but they may seem reasonable on the surface or
               | in isolation.
               | 
               | If two algorithms are fine in isolation, but when used
               | together cause overall market prices to rise what should
               | we think of that? In the above example, Amazon would
               | raise their price and the competitor would follow but not
               | quite to the level of Amazon. Then if markets really are
               | competitive (and fast) someone else may step in at a
               | lower price than either, but I don't believe a lot of
               | markets are fast or efficient when it comes to lowering
               | prices.
        
               | axus wrote:
               | Under what conditions should a business be allowed to
               | change their prices?
               | 
               | I'm OK with a computer making the pricing decision, but
               | like HFT it's the frequency that leads to problems. It's
               | a bit sad that the "free market" has to be regulated like
               | this, but beautiful theories break down when you get to
               | the quantum level.
        
               | lotsofpulp wrote:
               | > , but like HFT it's the frequency that leads to
               | problems.
               | 
               | What problems?
        
               | paulddraper wrote:
               | > The goal of price discovery is to find the price that
               | the market will bear; it is not to find the price that
               | your so-called competitors will agree to match.
               | 
               | I'm sorry, huh?
               | 
               | Who exactly do you think is participating in this
               | "market"?
        
         | hot_gril wrote:
         | "Led competitors to raise their prices and charge customers
         | more" is serious, yet it's glossed over. If Amazon is truly
         | telling competitors to raise prices, that's collusion in of
         | itself.
         | 
         | The rest of this is just "Amazon uses pricing algorithm."
        
         | JohnFen wrote:
         | > Anyone want to try their hand at an actual headline?
         | 
         | "Amazon Used Secret 'Project Nessie' Algorithm To Attempt
         | Market Price Manipulation"
        
         | vb-8448 wrote:
         | > Soooooo....it used the algorithm to raise prices, but also
         | lower them?
         | 
         | Lowering prices in the short/medium term to throw out of the
         | market the competition is a way of rising prices in the long
         | term.
        
           | SideQuark wrote:
           | By that reasoning no one could lower prices, which is
           | ludicrous. How about showing the lowering was followed by the
           | harm, instead of dreaming of a world where the prices are
           | already raised?
        
             | vb-8448 wrote:
             | You miss the point: lower the prices is good, lowering to
             | kill competition is bad for users and customers.
             | 
             | Diapers.com is just an example.
        
               | paulddraper wrote:
               | What if lowering prices has both consequences?
        
               | SideQuark wrote:
               | Every producer lowers prices trying to kill competition.
               | It's a major reason to lower prices, and lowering prices
               | to kill competition is how goods over time become
               | cheaper.
               | 
               | I think you misunderstand the reasons prices actually
               | become lower for many goods over time. Or why some
               | producers get replaced over time by more efficient
               | producers. Without this process there's be no lower
               | prices or more efficient production over time.
        
               | azemetre wrote:
               | I think the difference is that those other companies
               | don't have an "AWS card" to play to subsidize their
               | excursions.
        
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