[HN Gopher] Google Alters Search Queries to Get at Your Wallet
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       Google Alters Search Queries to Get at Your Wallet
        
       Author : cdme
       Score  : 140 points
       Date   : 2023-10-02 16:27 UTC (6 hours ago)
        
 (HTM) web link (www.wired.com)
 (TXT) w3m dump (www.wired.com)
        
       | tedunangst wrote:
       | > Say you search for "children's clothing." Google converts it,
       | without your knowledge, to a search for "NIKOLAI-brand kidswear,"
       | making a behind-the-scenes substitution of your actual query with
       | a different query
       | 
       | Wait. Is this example from the court testimony, or something the
       | author made up?
        
         | [deleted]
        
         | 1vuio0pswjnm7 wrote:
         | https://www.justice.gov/d9/2023-09/416694.pdf
         | 
         | Page 14
         | 
         | "Query Rewriter interprets query"
        
         | rodonn wrote:
         | I'm pretty sure the author is misinterpreting what she saw.
         | 
         | Here is a thing that Google does do: The user searches for
         | "children's clothing". An advertiser has created a search ad
         | for the keyword "NIKOLAI-brand kidswear". If the advertiser has
         | enabled "broad match" for their ad, then their ad will be
         | eligible to be shown on the user's page in one of the
         | advertising slots, even though there are no words in common
         | between the user's query and the advertiser's keyword.
         | 
         | Does anyone have evidence of Google manipulating the user's
         | query to affect the _organic_ search results shown to the user?
        
           | ganeshkrishnan wrote:
           | its usually from user behaviour and how the advertiser setup
           | the keywords for the product. If users searching for
           | "children's clothing" start having a high conversion for
           | "NIKOLAI-brand kidswear" then more and more of their ads will
           | start appearing when searching for children's clothing.
           | 
           | Google (and also the advertiser) have list of keywords that
           | work well for products and then keep testing new keywords
        
             | edmundsauto wrote:
             | This actually makes sense to me - conversion is possibly
             | the most clear signal that the query intent was answered.
             | While there is a financial incentive for Google to make
             | this happen, it also results in improved user experience -
             | in the less cynical days I might call this a "win win".
        
           | jeffbee wrote:
           | Query re-write is probably one of the top keys to search
           | quality, at any search engine.
        
             | eastbound wrote:
             | Is it, though? I reckon it's commonly accepted. I reckon
             | there are cases that can be highlighted. As I'm sure it's
             | possible to make the case that some trickle-down policies
             | work. But in the end, plural forms or synonyms do not
             | equate to the original word.
        
               | bloppe wrote:
               | You can just surround a word with double quotes if you
               | need exact matches. It's nice having synonyms otherwise.
        
               | eitland wrote:
               | Haven't worked reliably in Google since somewhere around
               | 2012 AFAIK.
               | 
               | Edit: Downvote all you want but this is documented.
        
               | xboxnolifes wrote:
               | I use it all the time. My biggest issue is I frequently
               | get 0 search results with it on specific searches. It may
               | not always have a result, but I don't get returned
               | results that don't include the quoted portion.
        
               | eitland wrote:
               | As I write above it doesn't work _reliably_.
               | 
               | And as I think everyone on HN knows "my Google" isn't
               | "your Google".
               | 
               | Even if it works reliably for you doesn't mean it does
               | for me and many others.
        
               | the-rc wrote:
               | The problem is that you're assuming search is
               | deterministic.
        
           | hedora wrote:
           | Searching for "children's clothing" gives 100% spam (== store
           | front landing blurbs or things that are labeled "sponsored").
           | Searching "NIKOLAI-brand kidswear" gives some organic results
           | and some spam.
           | 
           | So, it's now worse than the previous alleged behavior.
           | 
           | Great.
        
             | jeffbee wrote:
             | Exactly. "Children's clothing" is a completely useless
             | search until the search engine joins it with a million
             | signals you failed to type. I can't even begin to imagine
             | how people believe every page in the internet could
             | possibly be ranked in a useful way without those extra
             | implicit terms.
        
         | vore wrote:
         | This really really doesn't pass the sniff test. It would be
         | extremely obvious if your searches were being so egregiously
         | converted.
        
           | jjulius wrote:
           | >It would be extremely obvious...
           | 
           | I don't think this is necessarily true.
        
             | lozenge wrote:
             | If you search for children's clothing, you get multiple
             | different companies. The query obviously hasn't been
             | modified to just include one brand.
        
               | jjulius wrote:
               | That's not what I'm saying. I'm saying that I wouldn't
               | expect results manipulated as such to be "extremely
               | obvious" to your average person.
        
               | vore wrote:
               | That's what you should be saying, because that's what the
               | article is claiming. If you're arguing they would rewrite
               | queries less obviously, that's a much weaker claim than
               | what the author is making.
               | 
               | I'm sure the average person would notice if their query
               | for "children's clothing" was converted to "NIKOLAI-brand
               | kidswear". Have you ever seen your query converted to
               | such a narrow query targeting a specific brand like the
               | article alleges? Surely you would notice that you're only
               | getting NIKOLAI-brand kidswear results?
        
               | jjulius wrote:
               | >That's what you should be saying, because that's what
               | the article is claiming.
               | 
               | What's with the aggression? _All_ I 'm saying is that I
               | don't expect the average end-user to notice something
               | "extremely obvious" like that. Simple as that.
               | 
               | I'm taking no position on whether or not Google is
               | actively doing this, nor am I completely confident that I
               | have or haven't experienced it in spite of noticing very
               | single-brand-heavy results for non-branded queries in the
               | past. I'm only pointing out that the average end-user is
               | a lot less adept at seeing "obvious" things in situations
               | like these than many of us are.
               | 
               | Edit: Put it this way - _You and I_ might notice
               | something, but that 's because we're involved in this
               | industry whether directly or tangentially, to varying
               | degrees. I don't expect others to notice something like
               | this if it's not something that they generally care
               | about.
        
               | vore wrote:
               | Refute what the article is saying, not your generous
               | interpretation of it. If the author wanted to make such
               | an extraordinary claim, they should have presented
               | extraordinary evidence.
        
               | jjulius wrote:
               | ... what are you even talking about? _You_ said...
               | 
               | >It would be extremely obvious if your searches were
               | being so egregiously converted.
               | 
               | ... and then all I said was that I don't think it would
               | be so obvious to the average end-user.
               | 
               |  _That 's it_. I made no comment on the article, let
               | alone any kind of interpretation of it.
               | 
               | Why are you being so aggressive?
        
               | hedora wrote:
               | You get companies, but they are all resellers. The
               | listings are all worded like advertisements and stuffed
               | with thumbnails, etc, in the style of banner ads.
               | 
               | None of the results point to manufacturers, reviews or
               | other classes of articles.
               | 
               | Ironically, you get better results with the thing they
               | apparently used to rewrite to.
        
         | mvdtnz wrote:
         | It sounds like the author is massively extrapolating from one
         | slide that was only shown for a brief moment. A slide that we
         | can't see. I am extremely skeptical that Google would make such
         | an egregious substitution and I'd need to see some actual
         | evidence for this.
        
       | daft_pink wrote:
       | People will think I work for the company or am getting a
       | commission or something, but just want to say that Kagi is
       | awesome and a great replacement for google.
       | 
       | Also, in Google's defense, Amazon is obviously doing the same
       | thing. Why is it so hard to search for the lowest price item on
       | Amazon. Obviously Amazon doesn't want you to comparison shop and
       | spend more $'s especially on their ads.
        
       | atulvi wrote:
       | surprised pikachu face
        
       | chankstein38 wrote:
       | I once used Google Lens to try to identify a weird defect to some
       | grass in my yard. Instead, I got a bunch of results trying to
       | sell me grass seed. This article doesn't tell me much I didn't
       | already expect but it's interesting and hopeful to hear this is
       | coming up in court!
        
       | mbauman wrote:
       | It is so extraordinarily valuable that folks like Megan Gray have
       | been attending these trials. This story would be so much more
       | compelling if we could also see that slide -- but as a closed
       | trial only those with the time and ability to actually go to the
       | courthouse can see it.
       | 
       | On the same day this slide was presented, she also tweeted:
       | https://nitter.net/megangrA/status/1704244948378194289
       | 
       | > I am so livid at what just happened re public access in the
       | Google Search antitrust case right now that I don't trust myself
       | to tweet about it yet. Back later.
        
         | Crash0v3rid3 wrote:
         | Megan made so many assumptions in that article based on a slide
         | and single quote that we can't even see.
         | 
         | How about they actually provide some evidence before making
         | such claims?
        
           | the-rc wrote:
           | Concrete question: how does the query rewriting service talk
           | to the ads DB to do what's alleged?
        
           | mbauman wrote:
           | We don't know how many assumptions Megan made or even who was
           | testifying and what they assumed or what evidence was
           | presented in court. Yes, that's problematic.
        
       | Terr_ wrote:
       | Paywalled:
       | https://12ft.io/proxy?q=https%3A%2F%2Fwww.wired.com%2Fstory%...
        
         | Exuma wrote:
         | This is fucking awesome. 12ft is a hilarious name.
        
       | ldjkfkdsjnv wrote:
       | This company cannot die fast enough. Lets all hope OpenAI makes
       | Google Search obsolete.
        
         | eastbound wrote:
         | It could be the cause why Google tries to monetize fast and
         | now, at the expense of extremely fast enshitification.
        
         | TRiG_Ireland wrote:
         | For most of what I use Google for, OpenAI would not be in any
         | way helpful.
         | 
         | I enjoy searching for opinion/editorial articles on
         | random/obscure topics. I enjoy finding when a niche sport I
         | enjoy gets coverage in mainstream newspapers/broadcasters.
        
         | vore wrote:
         | I don't think replacing one problem with a slightly different
         | problem beholden to the same interests in the end solves
         | anything.
        
         | NegativeK wrote:
         | Replacing Google search, with all of its disgusting warts, with
         | OpenAI's chatbot is a dystopian shitscape that I want no part
         | in.
         | 
         | ChatGPT has no citations.
        
           | worik wrote:
           | Depends what you use it for.
           | 
           | > ChatGPT has no citations.
           | 
           | I use three programming languages every day, and lookup
           | syntax details often
           | 
           | Using Google (any search engine) returns acres of SEO driven
           | garbage and astro turf
           | 
           | Chat GPT has been a huge boon, essentially no B.S.
           | 
           | No need for citations, the compiler keeps them honest.
           | 
           | I used Bing search, via Skype for a while (it has been
           | degraded recently IMO) it read web pages for me, summerised
           | them, and returned links with it
           | 
           | So I think LLM mediated search is a definite possibility for
           | disrupting the enshitification of Internet search
        
             | eitland wrote:
             | > No need for citations, the compiler keeps them honest.
             | 
             | But in ldj[...]s preferred future Google is dead and when
             | they are and Microsofts AI only gives you the answers and
             | not the sources they can just keep cranking the prices and
             | there is nothing one can do since you'll never know were
             | they got it.
        
       | bloppe wrote:
       | Not defending Google, but this definitely reads like an article
       | written by a lawyer with a vested interest in DuckDuckGo.
        
         | jacooper wrote:
         | Which isnt even independent!
         | 
         | Its crazy to see people advocate for duckduckgo while brave
         | search exists, is more privacy respecting and is actually
         | independent.
        
           | skilled wrote:
           | Brave sells the shit they scrape for AI training/inference...
           | with no way to opt-out. How is that even remotely close to
           | "privacy respecting"?
        
             | jacooper wrote:
             | So? What does that have to do with anything user privacy
             | related?
             | 
             | As if google and bing don't scrap the web for Ai learning
             | material?
        
               | skilled wrote:
               | Last time I checked you can block Google and Bing. Brave
               | doesn't offer this feature.
        
           | JumpCrisscross wrote:
           | > _while brave search exists, is more privacy respecting and
           | is actually independent_
           | 
           | Brave lost a lot of goodwill by going crypto. Now that Kagi
           | has a superior product, there isn't a great reason to choose
           | Brave other than not wanting to pay.
        
           | hotnfresh wrote:
           | DDG also do in-line ads like Google, which are scummy as
           | hell.
           | 
           | I use them, but that single factor means I don't like them.
        
           | worik wrote:
           | > Which isnt even independent!
           | 
           | What do you mean?
           | 
           | Who is pulling Duckduckgo's strings?
        
             | jacooper wrote:
             | Duckduckgo is basically bing with another UI.
        
         | jeffbee wrote:
         | > a lawyer with a vested interest in DuckDuckGo.
         | 
         | Downvoters obviously do not know who Megan Gray is.
        
           | worik wrote:
           | I have never heard of them
           | 
           | https://cyberlaw.stanford.edu/about/people/megan-gray
           | 
           | That Megan Gray?
        
             | jsnell wrote:
             | As per the article itself "[previously] an executive for
             | DuckDuckGo", which seems more relevant than what's on that
             | Stanford page.
             | 
             | I mean, I hadn't heard of them either. But they did state
             | their bias up front in the article, and bloppe's
             | description isn't unfair.
        
       | tmaly wrote:
       | I am wondering if and when this change happened.
       | 
       | I seem to recall the search results got progressively worse over
       | the last few years.
        
       | CodeCompost wrote:
       | I've been trying out Kagi since the HN post from just under two
       | weeks ago. Enjoying it so far.
       | 
       | The post: https://news.ycombinator.com/item?id=37603905
        
       | binkHN wrote:
       | I noticed the same with the search results in the Google Play
       | Store. When you use search to try to find an app that matches
       | your search term, you almost always get very unrelated apps in
       | the results, and the only good explanation to it is that the
       | unrelated apps that you're seeing provide more revenue to Google
       | in comparison to the actual app that you want.
        
         | StillBored wrote:
         | How much of that is just the vendors putting keywords in their
         | search match dialogs to broaden their scope?
         | 
         | The example I used to hit all the time, was searching for RDP
         | in apple/android/etc app market spaces, the first few hits
         | aren't even capable of RDP and are 3rd parties selling their
         | proprietary screen sharing app rather than actual RDP clients.
         | The app stores seem to have equated RDP or VNC with "screen
         | sharing" and say ~80% of the results don't even support the
         | protocol in question.
         | 
         | Although, without my phone handy I just dumped it into the web
         | based interface and it actually returned a half dozen RDP
         | clients at the top, but then in the second ten, was netflix,
         | facebook, ms teams and various other apps completely unrelated
         | to even screen sharing.
         | 
         | Looks like if you pay enough you can show up in every single
         | query.
        
         | eitland wrote:
         | Same happens in Apple App Store BTW:
         | 
         | The first result in the results page is never what I search
         | for.
         | 
         | It is possibly just an ad but I can't remember it being market
         | as one and it feels very off in what is supposed to be a
         | premium paid offering as opposed to Googles ad financed
         | ecosystem.
        
         | SoftTalker wrote:
         | Or the "unrelated" apps have bought ads on a wide range of
         | keywords so that they appear in many search results?
         | 
         | Like when I search Craigslist for a BMW car and see ads for
         | Mercedes and Audi cars because people posting those ads stick
         | "BMW" in their ad copy. I flag those ads on the basis that they
         | are abusing the search algorithm.
        
           | binkHN wrote:
           | I'd love to say the unrelated apps bought ads, but that's not
           | the case. The Play Store clearly denotes when there's an ad
           | in your search results, but the vast majority of the
           | unrelated apps have no ads.
        
       | philipwhiuk wrote:
       | Feels like a good justification as to why the meme of "Google
       | search query results are worse now" might actually be true.
        
         | grotorea wrote:
         | Doesn't that meme also mostly applies to other search engines?
         | Is everyone doing this?
        
           | eitland wrote:
           | kagi.com and even run-by-a-single-Swede-from his-living-room
           | search.marginalia.nu keeps proving on a daily basis that many
           | of the snags in modern Google is totally avoidable.
        
       | hn72774 wrote:
       | Noticed the same on Amazon. Searched for Honey Oat Crunch. The
       | first result was honey, then nestle crunch bars. The third result
       | was the Whole Foods brand cereal. Had to click on that listing,
       | scroll to the bottom, scroll through 3 carousels of other
       | products to find the Cascadian Farms brand I wanted.
       | 
       | Then I tried buying the lower priced Whole Foods brand and it had
       | a limit of 3 and a $9.99 delivery fee which offset any savings.
       | Do I drive there to buy it? Is the price the same in store?
       | 
       | At that point, screw it, not going to buy it at all. Too much
       | work just to find what I want. Customer obsession is dead at
       | Amazon.
        
       | bombela wrote:
       | > This system reduces search engine quality for users and drives
       | up advertiser expenses. Google can get away with it because these
       | manipulations are imperceptible to the user and advertiser
       | 
       | I sure have been noticing. At this point finding anything on the
       | web feels like a lost cause.
       | 
       | Besides duckduckgo (bing) which is not even that great either.
       | What other option do we have?
        
         | jacooper wrote:
         | Brave search is really good, its my main search engine, and i
         | found it to be better than kagi with better AI integration.
         | 
         | They are also integrating their own chat ai which is also
         | privacy respecting.
        
         | mjamesaustin wrote:
         | Kagi search is a paid search engine that delivers higher
         | quality results with no ads. I'm currently using the free trial
         | (you get 100 searches for free) and enjoying it.
         | 
         | https://kagi.com/
        
           | ethanbond wrote:
           | Also been really enjoying Kagi, just converted to the $10/mo
           | unlimited searches plan even before my trial ran out because
           | it's such a breath of fresh air!
        
           | wombat-man wrote:
           | It's amazing. I searched for a recipe and didn't end up with
           | some bloggers life story.
        
             | chankstein38 wrote:
             | How does a search engine control this? Did it extract it?
             | Does it search some recipe database instead? I'm confused
             | how using Kagi netted this as this seemed to just be a
             | defect from SEO. Is it just that Kagi doesn't promote pages
             | like that so you end up getting the ones that don't have
             | it?
        
               | wombat-man wrote:
               | No, it just had an allrecipes result at the top. Maybe
               | they mark some recipe websites as good? Maybe they put
               | less importance on quantity of text. Maybe they are not
               | motivated to send me to a page where I need to scroll
               | through a blog post (and ads) to get to the
               | ingredients/steps.
        
               | jorams wrote:
               | One of the things they do is have the number of trackers
               | on a website affect its ranking (negatively). I imagine
               | that is an effective signal in cases like this.
        
           | laweijfmvo wrote:
           | Kagi also uses Bing
        
             | ybc37 wrote:
             | According to this page [1], they do use external sources
             | (Google, Mojeek, Yandex and more), but not Bing ;)
             | 
             | They also have their (two) own indexes.
             | 
             | Tbh, for me (as small town dev) it feels like magic how
             | fast those different sources are combined, additionally
             | with user search preferences like raising or blocking
             | certain domains. Insides welcome :)
             | 
             | Edit: Here [2] are some benchmarks and general strategies
             | they pursue. Would love to read more details.
             | 
             | [1] https://help.kagi.com/kagi/search-details/search-
             | sources.htm...
             | 
             | [2] https://help.kagi.com/kagi/search-details/search-
             | speed.html
        
         | ceejayoz wrote:
         | Browsing with a Pihole really is eye-opening for the "drives up
         | advertiser expenses" bit; I'll Google a thing, click the (very
         | subtle) ad, get a Pihole block, then go down to the actual
         | first result to get to the same spot.
        
         | cjbgkagh wrote:
         | Crowdsourcing on Reddit, gone are the days when you could
         | answer a question with 'let me google that for you.' So you'll
         | see the same questions appear repeatedly in subreddits as
         | previous answers are lost.
         | 
         | Personally, I maintain an extensive bookmark hierarchy and a
         | collection of rss feeds. I also buy more books instead of
         | reading blogs. medium.com with their subscription baiting
         | articles are PiHoled as the signal to noise ratio is so low
         | that I find it's a net negative.
         | 
         | I'm also looking forward to locally running a LLM as my own
         | personal search engine.
        
           | OfSanguineFire wrote:
           | The Reddit redesign hid the sidebar, where many subreddits
           | had a FAQ. Now, only that tiny percentage that uses
           | old.reddit.com will see the FAQ, Wiki and all those other
           | treasure troves of information the community had built up. I
           | suspected - and continue to suspect - that Reddit _wants_ the
           | same questions to appear over and over again, as that seems
           | like the very definition of engagement.
           | 
           | I have also seen mods claim that when people post a question,
           | it isn't necessarily because they couldn't answer it
           | themselves, but because they're just seeking interaction with
           | other members of the community. Therefore, old-school net
           | users who refer people to FAQs are cruelly denying them an
           | outlet for socializing.
        
           | seejayseesjays wrote:
           | the SEO folks are starting to pollute reddit threads, too.
        
         | pierat wrote:
         | Yandex works VERY WELL for me for general stuff. Goods,
         | reviews, piracy, etc. All super nice.
         | 
         | Things that are location-based do bad, cause they're Russian.
         | They optimize for Russian location stuff.
        
         | dmitrygr wrote:
         | Try Yandex and Kagi. First for breadth, second for depth
        
           | eastbound wrote:
           | How is Yandex, whose stock stopped being traded on the day of
           | the Russian war, is still able to browse the entire Western
           | universe? I'm not expressing a moral opinion, just surprised
           | the West lets them do it.
        
             | Moldoteck wrote:
             | They are based in EU actually))) Afaik the ru part is a
             | 'subsidiary', at least on paper
        
             | ceejayoz wrote:
             | None of the (Western) sanctions include widespread internet
             | blocks/filtering, nor would it really be to the West's
             | benefit to do so.
        
       | figassis wrote:
       | We've been wondering why query operators no longer work, or why
       | you can't quote text to require it in results anymore. There have
       | been many explanations. Well, now we know, it would have broken
       | this algorithm, so google dropped it.
        
       | JohnFen wrote:
       | I have no idea if they do it to for ad reasons, but Google has
       | been creatively interpreting search queries for a long while now.
       | I think it's one of (maybe the primary) the reasons why Google
       | search quality has fallen so much.
       | 
       | It's not a huge stretch to think that while they're at it, they
       | would take into account advertisers. Again, not saying they are
       | -- only that it wouldn't be that shocking.
        
         | mostlysimilar wrote:
         | We now have direct evidence that the ads people interfere with
         | the product to bolster sales at the expense of the users:
         | 
         | https://news.ycombinator.com/item?id=37675467
         | 
         | It's a near certainty this is happening in all parts of Google.
        
         | tiltowait wrote:
         | I don't know if it still does it, but an enormous pet peeve of
         | mine was how Google would conflate NSTableView and UITableView
         | in search results.
         | 
         | They're quite distinct!
        
           | kbenson wrote:
           | I can't tell if you're trying to make some subtle point
           | through sarcasm, because I don't know how those (which I
           | understand to be Apple UI components) relate to searches and
           | I'm not sure if that's because I just don't have the context
           | or if them being unrelated is _the point_.
        
             | distract8901 wrote:
             | The point is that they're unrelated, but Google "helpfully"
             | interprets your search to show you things it thinks you
             | want instead of what you asked for.
        
               | kbenson wrote:
               | That is the obvious interpretation, which for some reason
               | _completely_ eluded me. My mind somehow went down a
               | rabbit hole of whole google structured markup, but those
               | are Apple UI terms, so I couldn 't see how it mattered
               | unless it was in some iOS google search app, and at that
               | point I was already in a thought prison of my own assumed
               | context, even though this is so obvious in retrospect.
               | Thanks!
        
       | Crash0v3rid3 wrote:
       | The author is making so many assumptions based on a single quote
       | from a slide.
       | 
       | There is zero evidence for what they are accusing Google of
       | doing.
        
       | ranting-moth wrote:
       | It feels like Google is just running their brand to the ground
       | trying to maximize the profits.
        
       | charcircuit wrote:
       | Semantic search doesn't work by replacing words with synonyms. It
       | just uses embeddings where queries using synonyms map to near
       | points in a vector space.
       | 
       | I doubt the actual queries would be manipulated and this author
       | provides no proof other than "trust me bro."
        
       | 1vuio0pswjnm7 wrote:
       | [flagged]
        
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       (page generated 2023-10-02 23:02 UTC)