[HN Gopher] Don't be afraid to be wrong
       ___________________________________________________________________
        
       Don't be afraid to be wrong
        
       Author : shelika
       Score  : 45 points
       Date   : 2023-09-16 18:44 UTC (4 hours ago)
        
 (HTM) web link (nlopes.dev)
 (TXT) w3m dump (nlopes.dev)
        
       | 71a54xd wrote:
       | This is flat out bad advice - being wrong is okay sometimes but
       | if it becomes a pattern or you make yourself look like always
       | needing aid from other devs or team members you'll quickly paint
       | a target on your back as the next person to be cut or fired.
        
         | quickthrower2 wrote:
         | Yes it sort of depends are you wrong or do you just fear it but
         | you are not really wrong.
        
       | robswc wrote:
       | When you're in a meeting where everyone has gotten past the fear
       | of being wrong, its a whole different dynamic and breath of fresh
       | air.
       | 
       | Suddenly the complexity melts away and people admit asking a
       | professional is better than BSing a solution.
        
         | vaylian wrote:
         | I wonder to which extent this fear can be attributed to the
         | school system which literally penalizes students for being
         | wrong.
        
           | burkaman wrote:
           | Obviously it depends on the school and the teacher, but I
           | don't think is is generally true. You get penalized for being
           | wrong on a finished assignment (which can also happen at
           | work), but it is not uncommon to have open classroom
           | discussions where nobody is punished for asking questions or
           | saying something wrong. This is the norm in my experience, I
           | can't claim it's the norm everywhere but it doesn't seem
           | unusual based on other people I know.
        
           | stringtoint wrote:
           | I'm sure this is a part of why this fear exists. Middle
           | Eastern countries are especially harsh in that sense imo:
           | you're afraid of making mistakes or making your family "look
           | bad"(tm).
        
             | inglor_cz wrote:
             | Generally, the cultures that place high value on
             | "preserving face", struggle with the fear of being _proven_
             | wrong.
        
           | Aurornis wrote:
           | As opposed to the workplace, where nobody is ever penalized
           | for being wrong?
           | 
           | The reality is that performance is rewarded basically
           | everywhere in life. Id argue that schools actually have some
           | of the least penalties for being wrong compared to what
           | happens in the real world.
           | 
           | Frankly, if an education system doesn't teach people about
           | the relationship between performance and grades/outcomes,
           | they wouldn't be prepared for the real world. I've seen this
           | in a number of people fresh out of college who absolutely
           | melt down the first time they encounter anything other than
           | glowing feedback. Depending on the school systems you go
           | through, it's possible to get all the way through college
           | without really experiencing anything other than passing
           | grades and praise and infinite opportunities to try again
           | with extra help. Once those people hit the real world and
           | encounter consequences, it's a painful learning experience.
        
             | kortilla wrote:
             | In workplaces you can iterate to come to a correct solution
             | with feedback from peers and supervisors. So it's nothing
             | like school tests where you have to get everything correct
             | the first time you swing.
        
           | nuancebydefault wrote:
           | It's more, something in our DNA. Being confident and/or right
           | many times increases or at least increased our chances of
           | passing on more of our DNA. Hence there's more people with
           | such DNA.
           | 
           | (my DNA will punish/praise me hormonally according to the
           | amount of resulting downvotes/upvotes. Since I'm rather
           | confident, i take my chances here. Also I'll try to apply the
           | article's advice if I fail.)
        
       | Aurornis wrote:
       | There is a kernel of truth to this argument: There must be some
       | allowance for being wrong some of the time for a team to really
       | thrive. If one wrong move results in outsize penalties to your
       | reputation, your performance review, or your compensation then
       | everyone is going to avoid taking any risks. It becomes safest to
       | do nothing at all and adhere closely to the status quo, because
       | you can't be wrong if you avoid making any calls on your own.
       | 
       | However, this article takes this concept a little far, in my
       | opinion. There must be some room for being wrong after making a
       | good faith effort and doing proper research, but we have to be
       | honest that being wrong on important outcomes will never be
       | perfectly free of consequences even in the most idealistic
       | workplaces. If you're wrong as often as you're right, people will
       | notice. People take account of how often others are rigit and
       | wrong and will factor that into judgments. It's only natural.
       | 
       | In a healthy workplace, making the right call most of the time
       | should open up room for being wrong occasionally. Nobody is
       | perfect! If a company is handing out outsize penalties, explicit
       | or otherwise, for single incidences of being wrong then that's
       | toxic and bad.
       | 
       | However, I've worked with people who are so unafraid of being
       | wrong that they can't be trusted. They'll take on projects they
       | know they're not qualified to do because they don't mind failure.
       | They'll answer questions they aren't qualified to answer because
       | they're not afraid of leading someone astray. They'll pull the
       | trigger on high stakes issues quickly because they're more
       | concerned about doing something than doing the right thing.
       | Everyone around them learns this quickly and adapts around it. It
       | becomes an obstacle to promotion, as it should in a company that
       | chooses leaders who can be trusted.
       | 
       | It's a balance.
       | 
       | This article makes a mistake I see from a lot of casual advice
       | writers, which is to first construct a hypothetically ideal
       | workplace and then explain how to operate within their ideal
       | workplace:
       | 
       | > In my posts, especially when providing advice, I will assume
       | you work in a healthy workplace environment. If you work in a
       | psychologically unsafe environment, none of this even matters -
       | if possible, and safe, search for a different job.
       | 
       | This advice tends to feel good because it always describes a
       | perfectly safe, secure workplace that caters to the employee (the
       | reader) with little or no regard to anything else like their
       | coworkers, the company, or the bottom line. In the real world,
       | it's never that simple. It's easy to say "quit your job" to
       | anyone who doesn't see this ideologically perfect scenario in
       | their own workplace, but the reality is that people need to learn
       | how to operate within the realities of an imperfect, real
       | workplace.
       | 
       | Definitely search for better jobs if you're at a toxic company!
       | However, don't expect any company to live up to some of the lofty
       | ideologically pure scenarios that get described in advice
       | columns. In the real world, you're going to have to weigh the
       | risks and consequences of being wrong and adapt as you learn more
       | about how the company and your peers react. Behave accordingly
       | and operate with a feedback loop, but watch out for irrational
       | paranoia about being wrong.
        
         | brailsafe wrote:
         | Seems like not being trusted is the only consequence to being
         | wrong, but otherwise whatever system is in-place is designed to
         | reward people who try and do things they're confident in
         | approaching, but not necessarily sure of or measured to be good
         | at, and that's a very common theme in management in every
         | bureaucratic structure I've seen. It's not particularly
         | relevant what choices they made or whether they're good or bad
         | or have residual effects if they were either the only one who
         | stepped up to try it or they were selected arbitrarily. It's
         | the system that enables balancing effects or risk, not
         | individual components.
         | 
         | No manager I've ever had has been good with people, their job
         | has never been to be good with people, and there are rarely any
         | consequences that have anything to do with that, other than
         | perhaps high turnover and lots of complaints, but that only
         | happens when there are other options for subordinates and a
         | valid place to complain to, which also never exists.
        
         | shelika wrote:
         | I think my intent is less different from what you stated on how
         | it comes across.
         | 
         | Especially this bit "I've worked with people who are so
         | unafraid of being wrong that they can't be trusted.". Hopefully
         | the article doesn't come across as "be mindless" in the
         | workplace. In fact in the conclusions I state that this is no
         | substitute for hard work and thinking critically.
         | 
         | > "first construct a hypothetically ideal workplace and then
         | explain how to operate"
         | 
         | I don't think this is what I stated but I know it wasn't the
         | intent. Hopefully, working on a psychologically safe workplace
         | isn't hypothetically ideal.
         | 
         | I'm definitely learning a few tricks on what I should be
         | clearer by reading the comments though so thank you.
        
       | beebeepka wrote:
       | One interesting aspect of this is pair programming. I have
       | noticed that sometimes even little ol' me can't focus enough
       | while sharing a screen.
       | 
       | Frankly, I am not completely sure why that happens. Sure, trying
       | to keep a conversation going is not free in terms of attention,
       | but I have caught myself more than once just wanting to end the
       | session so that I can do totally stupid things for a couple of
       | minutes. Now, why would I prefer that, unless I am somewhat shy
       | of showing weakness or something
        
       | arter wrote:
       | I believe the author addresses the core issue of why we have a
       | fear of being wrong in the first paragraph. Toxic work
       | environment or the belief that the work environment is toxic.
       | Work is only an edge case here too, we are afraid to be wrong in
       | all environments. (I say "we", but of course some are more afraid
       | than others.)
       | 
       | And I believe that showing a scared person the merits of not
       | being scared and experimenting might motivate them temporarily
       | and most likely get them to agree... but it will not stick.
       | Because fear is a very powerful impulse that has roots that can
       | go very deep and wont't just stand up and move to a little more
       | nutricous soil. People have very, very good reasons to feel fear
       | that are rooted in their past and they are most often
       | irrefutable. What is refutable is that these reasons no longer
       | exist or that one might now have other skills to deal with them.
       | 
       | Sadly this is an individual issue and the method for fixing it is
       | case by case.
       | 
       | Similarly - this works the same way for confidence. Knowing that
       | the benefits of being confident outweight the cons will not make
       | you confident.
       | 
       | They can provide motivation though.
       | 
       | Source - only my personal experiences. Fear leaves me only if I
       | feel safe or if I expend a great deal of effort to supress it
       | temporarily. The latter of which is courage and willpower and
       | both are not infinite.
        
       | abnry wrote:
       | I think there are two types of engineers:
       | 
       | - Those who approach technical conversations where all facts
       | stated must be always true (usually details-oriented people).
       | 
       | - Those who approach technical conversations where facts stated
       | should converge to the truth (usually highly intuitive people).
       | 
       | These two types tend to frustrate each other. Although, I would
       | contend that everyone needs to have the capacity to operate in
       | either mode.
       | 
       | For example, you _must_ be technically correct when programming.
       | You cannot omit a closing parenthesis. However, if you are
       | working on trying to solve the overall problem, usually something
       | that could have multiple implementations, you need to brainstorm,
       | which is best done when you are free to state things imprecisely.
        
         | nuancebydefault wrote:
         | I recognize that. My colleague would say, I'm fixing that in
         | the docker. Then i ask (somewhat frustrated) 'the dockerfile,
         | the docker image or the docker container?' Then he answers
         | (somewhat frustrated) 'that's a detail I don't want to go into
         | now.' And I understand it like, 'damn I didn't even think about
         | that, i just fend him off'. My other colleague, who has great
         | empathy, says: "you are very blue, he's very red".
        
           | fragmede wrote:
           | I'm not sure what blue vs red is, in this context, but I
           | can't tell if the frustration is because your colleague
           | thinks you're asking because you don't understand docker, or
           | because you question their understanding of docker.
        
             | nuancebydefault wrote:
             | I know he knows docker well enough, but somehow he finds
             | something a detail, where i find that difference important.
             | That said, i do get what you're saying, indeed this might
             | be the issue.
        
               | ivix wrote:
               | If it's a detail to them, they might be looking at a
               | bigger picture than you are.
        
         | hnhg wrote:
         | This is an interesting perspective. I think these might
         | actually be modes of thought, since I've experienced these
         | attitudes from the same people just at different times. I'll
         | keep this comment in mind.
        
       | xwowsersx wrote:
       | hmm...Atelophobia is more than just the fear of being wrong; it
       | encompasses a broader fear of imperfection and making mistakes in
       | various ways. Fear of being wrong is _related_ to it, but
       | Atelophobia extends to a general apprehension about not meeting
       | one 's own or others' expectations. So more like a fear of
       | failure, reluctance to take risks, or a constant attempt to
       | attain perfection
        
         | shelika wrote:
         | Indeed. I was willing to leave it in and get this feedback.
         | Well observed
        
           | xwowsersx wrote:
           | Still, a great post. Thanks for sharing.
        
       | cloogshicer wrote:
       | I've been teaching programming to complete beginners for a few
       | years now.
       | 
       | One of the things holding them back the most is being too afraid
       | to admit when they don't understand something.
       | 
       | This is despite many efforts on our part to give them a safe
       | environment where such an admission is not ridiculed, but
       | congratulated instead.
       | 
       | I really wish that culturally, we all were more kind when people
       | openly display confusion, misunderstanding, and errors in
       | thinking.
        
         | readthenotes1 wrote:
         | There were some studies with firemen that showed the following
         | technique was better than traditional teaching:
         | 
         | 1. Explain/demonstrate right things to do. 2. Have the students
         | criticize other people's work to find deviations. 3. Have the
         | students do the work themselves.
         | 
         | That is: by looking at other people fail it takes the ego out
         | of it.
        
         | roenxi wrote:
         | As a beginner, they don't plausibly understand anything.
         | Understanding functions and variables is a deep topic that can
         | take years to master. If it is possible to truly understand
         | them and assuming human knowledge has reached the point where
         | we understand functions completely - I feel confident we've got
         | variables although even then it is hard to be sure. And that
         | covers all of programming! I suspect in a large number of cases
         | "admit when you don't understand something" is useless advice
         | because the problem is they can't identify discrete chunks of
         | knowledge to practice.
        
         | jvans wrote:
         | This holds back people of every level. Paradoxically I think it
         | holds senior people back more because once someone gets a
         | sufficiently senior label, they think they should have all the
         | answers and stop asking questions
        
       | PicassoCTs wrote:
       | Saying something wrong out loud is like asking for help if among
       | societies dedicated to the enlightenment.
       | 
       | To remain silent and wrong inside, is to truly loose ones face
       | forever.
        
       | Asraelite wrote:
       | I agree on the parts about being more willing to share ideas and
       | healthily accept criticism about them, but in general this
       | article feels like it's presenting a false dichotomy: that you
       | must either state things metter-of-fact or stay silent.
       | 
       | It's possible to share a belief while expressing an appropriate
       | level of uncertainty about it, and this is something I really
       | wish more people did rather than blurting out falsehoods with
       | confidence all the time. There's no harm in adding "I think ...
       | is likely" or "AFAIK ... seems the most probable" etc. Reserve
       | direct assertions for things you are _actually_ sure about. And
       | then if you 're wrong about _those_ things, reflect on what led
       | you to be more certain than you should have been and try to
       | prevent it from happening again.
       | 
       | I think everyone should strive to never be 100% certain about
       | things that end up being wrong.
        
         | stringtoint wrote:
         | "Reserve direct assertions for things you are actually sure
         | about." is something I keep saying as well. I wish more people
         | would follow this approach.
        
         | Jensson wrote:
         | When someone says "A is B" you should hear "I think A is B",
         | that makes everything much simpler since there are very few
         | things people are certain about.
         | 
         | When making a stronger statement people say "I'm certain A is
         | B".
         | 
         | Edit: Take your post as an example, it is about twice as long
         | as it has to be since you add so much padding to mark
         | uncertainty. Humans are uncertain about most things, if you say
         | something I'll assume that is what you think and it isn't the
         | whole truth, that is what everyone does, just learn to not be
         | afraid of being wrong and just do the simple thing that is easy
         | to read.
        
           | MrJohz wrote:
           | I find that tends not to be true, although this may be a
           | cultural thing. When people say "A is B", what I find they
           | usually mean is "I think that A is B, but I have not
           | questioned this opinion particularly strongly and do not have
           | a confidence level attached to this belief". And very often
           | the default confidence level people attach to their
           | unquestioned opinions is relatively high, which means for
           | them it typically lies relatively close to the "I am certain"
           | mark.
           | 
           | This is why I find it's really helpful to purposefully
           | indicate when I'm saying things that are merely my opinions,
           | when I'm saying things that I'm certain about, and when I'm
           | somewhere in-between. Partly, it indicates to the to the
           | other person the degree to which I hold a given opinion, but
           | it mainly just helps me hold myself accountable about the
           | assumptions I'm making: is this something I have sincerely
           | thought about and formulated a belief about, or is this just
           | an intuition that I've not tested yet?
        
             | Jensson wrote:
             | > When people say "A is B", what I find they usually mean
             | is
             | 
             | The important part is what confidence levels people are
             | used that you have when you say "A is B", not what the
             | person who said it is thinking. As you said here, you know
             | people are wrong a lot when they say it, so that is what "A
             | is B" means, it means "I think A is B".
             | 
             | The exception is if you are saying it from a place of
             | authority like being a teacher or writing a manual. If you
             | are an authority then you should hedge what you say if you
             | aren't confident, but HN comments aren't an authority,
             | there is no need to hedge what you say here, everyone knows
             | you are just saying what you think. If someone was an
             | authority they would start the comment with it.
        
               | MrJohz wrote:
               | Well the important part for me is what confidence levels
               | _I_ have, which is why I wrote the rest of the comment
               | about why I try to distinguish between my opinions and my
               | facts.
               | 
               | But yeah, when I'm reading things, I take them with a
               | grain of salt (or depending on the topic, rather more
               | than a grain). But I always trust people who are capable
               | of expressing their own confidence levels more, because I
               | can see that they've considered the topic more fully. For
               | example, I don't like microservices, but I trust the
               | comment that talks about microservices with qualified
               | positivity far more than the one that just says
               | "microservices are bad because XYZ" without giving any
               | indication of the nuances involved in such a decision.
        
               | Jensson wrote:
               | > But I always trust people who are capable of expressing
               | their own confidence levels more, because I can see that
               | they've considered the topic more fully
               | 
               | You shouldn't since it makes you vulnerable to social
               | manipulation and bullshitters. People know you think like
               | this, so those who wants to manipulate will talk like an
               | authority, which is why you see ChatGPT use a lot of
               | hedging and fluff language like this, because it makes
               | people trust what it says more. Don't fall for that, it
               | is so easy to fake.
               | 
               | But sure, if you want to manipulate people you should
               | speak like that since it makes them trust you more. But
               | that has nothing to do with being wrong or not, since
               | people don't view you as an authority if you don't speak
               | like that and therefore don't trust you then that means
               | it is the correct way to speak if you aren't sure.
               | 
               | You don't get tricked since I don't hedge my language,
               | that is exactly what I want.
        
           | roenxi wrote:
           | The necessity of the verbal construct "I think X" logically
           | suggests that all the other times someone is lying. Which
           | isn't the case, I just find the implication funny.
           | 
           | People have a weird relationship with confidence. Because
           | most people can't assess facts for themselves (reality is
           | horrible, complex and it is good strategy to let someone else
           | figure it out) they rely on the speaker's confidence to gauge
           | how true something is. I guess is there is some sort of
           | follow-up social system to punish people when their expressed
           | confidence is out of line with what the expert consensus is,
           | treating them as though they were exposed liars.
           | 
           | So on the one hand I personally prefer your approach - it is
           | easier just to add a mental "I think" in front of everything
           | everyone says because that is the real situation. And on the
           | other don't expect the flowery language to go away because
           | there is a social game playing out.
        
         | shelika wrote:
         | Author here. I really hope it doesn't come across as "blurt out
         | falsehoods with confidence all the time"- I do mention in the
         | conclusion that this is no substitute for working hard and
         | thinking critically.
         | 
         | Definitely agree with all you said.
        
         | Sakos wrote:
         | Also, have the grace to admit when you're wrong and to adapt to
         | new information.
        
           | Jensson wrote:
           | That is a part of "don't be afraid to be wrong".
        
             | Sakos wrote:
             | I think it needs to be said explicitly.
        
       | barrysteve wrote:
       | Being wrong is often directionless and flat, with excessively
       | repetitive work.
       | 
       | Mining people for concepts is an incredibly slow way to progress.
       | 
       | Being right often requires order of magnitude less time. Nobody
       | notices.
        
         | dylan604 wrote:
         | "I just found 999 ways to not make a lightbulb."
         | 
         | SpaceX blowing up rockets but still being considered a
         | successful launch test.
         | 
         | Many times in the world, you _have_ to be wrong enough times to
         | know that the suspected correct answer truly is correct. To
         | call that directionless and flat is just naive on a very large
         | scale.
         | 
         | There are times that some people can get to the correct answer
         | faster, and it can be extremely frustrating to have the feeling
         | of being held back or slowed down for everyone else to catch
         | up. That's an ego problem that person needs to contend with and
         | not a fault of everyone else.
        
           | quickthrower2 wrote:
           | The problem is the terms "wrong" or "right". If I tell
           | everyone confidently that https is all you need for a secure,
           | privacy focused site then that is a different kind of wrong
           | to companies that are set up to do experiments.
        
       | Barrin92 wrote:
       | >The main thing to remember is that being wrong isn't the end of
       | the world
       | 
       | well it depends on how wrong you are. Being wrong, especially
       | being wrong and confident can be a pretty costly combination.
       | There's a reason the principle 'be liberal in what you accept,
       | conservative in what you send' exists in programming. Being
       | afraid of being wrong imposes a cost on you, not being afraid
       | generally tends to impose a cost on others.
       | 
       | The fear of being wrong isn't just some evil invention by a team
       | leader with a clipboard, it's an instinct that genuinely exists
       | for good reason, it makes people scrutinize their claims. In
       | general I think we tend to live more in a culture where people
       | speak without thinking and too often propose solutions based on
       | questionable intuition than the opposite. Especially in business
       | culture where it's pretty rare for people who are responsible for
       | something going wrong to internalize the cost of those decisions,
       | mostly someone else just ends up dealing with it.
        
         | aatd86 wrote:
         | At the same time, in boolean logic, something False can always
         | lead to something True.
         | 
         | It should be okay to share something and get feedback, as long
         | as everyone is aligned to get to the bottom of the truth.
        
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       (page generated 2023-09-16 23:02 UTC)