[HN Gopher] Googlers told to avoid words like 'share' and 'bundl...
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       Googlers told to avoid words like 'share' and 'bundle,' US says
        
       Author : mfiguiere
       Score  : 145 points
       Date   : 2023-09-14 14:38 UTC (8 hours ago)
        
 (HTM) web link (www.bloomberg.com)
 (TXT) w3m dump (www.bloomberg.com)
        
       | quercusa wrote:
       | Is this not standard for BigCorps?
        
         | searealist wrote:
         | It is, every big company does this.
        
           | aaomidi wrote:
           | _While being explicitly told not to do this_
           | 
           | To be fair, _every big company_ should probably be scared of
           | future anti trust suits.
        
             | pgeorgi wrote:
             | The financial sector has a bunch of regulations on internal
             | communication (mostly around retention and availability),
             | but others don't really, so "explicitly told not to do
             | this" seems like a misrepresentation.
        
             | searealist wrote:
             | No one is telling them not to do this. The news just takes
             | things out of context to push agendas.
        
               | aaomidi wrote:
               | What's the agenda news is pushing?
        
         | Andrex wrote:
         | They were specifically told not to do it by the DOJ and did it
         | anyways.
        
           | jsnell wrote:
           | Can you provide a reference to that?
        
         | bewaretheirs wrote:
         | Indeed. I've worked for several and my recollection is that
         | cautions around both what you do and how you talk about things
         | that may be sensitive to regulators (like antitrust, export
         | controls, etc.,) were present in the annual mandatory business
         | conduct training at all of them.
         | 
         | (edit: fix grammar nit)
        
         | falcolas wrote:
         | Does that make it OK when the Justice Department comes around?
        
           | [deleted]
        
       | jsheller wrote:
       | For things like this, Matt Levine is insightful:
       | 
       | https://news.bloomberglaw.com/securities-law/matt-levines-mo...
       | 
       | Summary is that not only can you not say things like "lock up" or
       | "market share", you also can't tell employees not to say those
       | things or you'll see headlines like the posted article and have
       | the government claiming at trial that you're trying to hide
       | evidence. This feels kind of odd and kind of unfair.
        
         | tshaddox wrote:
         | Is it really that odd? The point isn't that you can't _say_
         | those things and you can 't tell employees to not say those
         | things. The point is that you can't _do_ those things, and
         | separately, you can 't tell employees to not say those things.
         | 
         | Your characteristic made it sound like the government's end
         | goal is for the company to simply not say those things, in
         | which case it would be silly for them to also not allow you to
         | tell employees to not say them. But of course the government's
         | end goal is for the company to not _do_ those things, and
         | separately, they don 't want the company to instruct its
         | employees to refrain from discussing those things because that
         | indeed looks a lot like trying to hide evidence.
        
           | summerlight wrote:
           | Yes, that's very odd. Because without such corporate policy
           | being allowed, competitors can easily bribe some employees to
           | loudly speak it out and use it as evidence of bad
           | acts/intention. It's almost impossible to counter it as long
           | as they're careful enough to hide such collusion.
        
             | [deleted]
        
           | kibwen wrote:
           | Right, there's nothing odd or unfair here unless you're an
           | anticompetitive company trying to get away with
           | anticompetitive practices.
           | 
           | It's like saying that it's odd or unfair for someone to have
           | "how to hide a dead body" in their search history as evidence
           | against them while they're on trial for murder. But your
           | honor, if I'm being penalized for researching how to hide the
           | body, it's unfair because it makes it more likely that my
           | murder will be discovered! Think of the chilling effect this
           | will have on murderers, and the devastating economic
           | repurcussions on manufacturers of bone saws and rubber hose!
        
         | JumpCrisscross wrote:
         | > _you also can 't tell employees not to say those things_
         | 
         | You and I can't. Our lawyers can. There shouldn't be _that_
         | many people at your firm who can make anticompetitive
         | decisions. Ensure they meet 1:1 with corporate counsel to be
         | advised on what the law is, and how the law responds to certain
         | language. That's not only kosher, it's protected by privilege.
        
           | sidewndr46 wrote:
           | based on the discovery from this and other cases, everyone at
           | Google believed they were entitled to meet with legal counsel
           | and that all conversations were privileged
        
             | JumpCrisscross wrote:
             | > _everyone at Google believed they were entitled to meet
             | with legal counsel and that all conversations were
             | privileged_
             | 
             | It sounds like a lot of senior people at Google don't
             | understand how privilege works.
        
           | birdyrooster wrote:
           | Legal privilege will not apply if your conversations with
           | your attorney are for planning or furthering an ongoing crime
           | or fraud, or one that hasn't happened yet.
        
             | JumpCrisscross wrote:
             | > _if your conversations with your attorney are for
             | planning or furthering an ongoing crime or fraud_
             | 
             | Sure. But that isn't what's going on here.
             | 
             | Every regulated industry has blackballed terms.
             | Communicating that to ensure employees don't accidentally
             | trip up, as well as informing them of the laws they are
             | meant to follow, is totally legitimate.
        
         | timeagain wrote:
         | "Unfair" only in that regardless of the words used, anti-
         | competitive practices may be prosecuted as such. If you need to
         | educate your employees not to sound like monopolists it may be
         | too late.
        
         | fnordpiglet wrote:
         | I was a senior person at a company best remaining nameless that
         | trained all new executives to never use the words "monopoly,"
         | "fix prices," "dictate prices," despite the fact we had a
         | required pricing schedule for retailers, bought back all excess
         | inventory at cost to prevent a grey market, and dropped
         | retailers that ran promotions. Their products were never on
         | sale and accounted for 80% of retailers revenues, and they
         | controlled 75% of their market segment. Whenever a new upstart
         | brand came along they simply acquired them. Everyone sold their
         | brands because it was known unless you were owned by this
         | company you had no long term future in the market.
         | 
         | These sorts of market controlling companies are weird to work
         | for. On the one hand they have a certain excellence that keeps
         | their market lock year over year. On the other there's a
         | strangulating incestuous monoculture that self perpetuates a
         | view of brilliance. You see this internally at other companies
         | with these locks - google for one, googlers, especially hey day
         | googlers, walk out with an ego the size of their market share.
         | I've scrupulously avoided working there despite many chances
         | over the years because of the smugness - not that I couldn't
         | work with that environment, I'm afraid I would adopt it as
         | well.
        
           | ars wrote:
           | ResMed and Luxottica are like that. Luxottica is a straight
           | up abusive monopoly - they actually sell the insurance that
           | they themselves take!
           | 
           | ResMed simply has better technology than others, and is a de-
           | facto monopoly.
        
             | lotsofpulp wrote:
             | > Luxottica is a straight up abusive monopoly - they
             | actually sell the insurance that they themselves take!
             | 
             | What is wrong with this? Apple does it, lots of managed
             | healthcare organizations like Kaiser Permanente and
             | UnitedHealth and CVS do it, auto manufacturers do it, etc.
        
               | ars wrote:
               | It's not actually insurance, it's a payment plan.
               | Insurance is meant to cover unexpected events, with this
               | you pay a monthly fee for "insurance" which gives you the
               | right to buy the glasses later for a normal price.
               | 
               | The other companies you mention are actual insurance:
               | They cover rare, and unexpected events. As opposed to
               | covering once every two year glasses, on a schedule.
        
             | deepsun wrote:
             | Yes, but there's also a problem is customers really believe
             | it's worth paying $300 for the simplest type of near-vision
             | glasses in 2023. And they're ready to pay for that, so why
             | not take their money?
        
               | Firmwarrior wrote:
               | It's so nuts that Facebook was able to put a computer and
               | cameras into sunglasses without increasing the price
               | 
               | Prescription glasses are basically just chunks of not-
               | too-special plastic that you can buy online for $20 or
               | less, but people refuse to believe that the whole
               | industry is a scam when I try to tell them about it
        
               | nostromo wrote:
               | It's because of insurance.
               | 
               | Anything insurance touches becomes expensive, because
               | insured individuals are no longer price sensitive, so
               | there is no incentive to lower costs by providers.
               | 
               | My employer pays for my vision insurance, whether I want
               | it or not, so I may as well maximize the benefit with the
               | "best" hardware I can get for "free."
        
               | NavinF wrote:
               | That's because those $20 glasses are objectively worse
               | than $200 Costco glasses. You might not think that the
               | latter is worth the increased price, but for the vast
               | majority of Americans it is.
               | 
               | Btw Zeiss (known to HNers for making EUV lithography
               | hardware) also makes glasses and you can buy them online.
               | Some of their lenses are $700. Not worth it for me, but I
               | can definitely see how someone would be willing to pay
               | even more for those optical specs
        
               | throwmeout123 wrote:
               | I have zeiss lenses on my glasses, they're terrible. Full
               | of scratches in 1.5 years. Worst money I've ever spent,
               | my last no name EUR80 lenses went for years without a
               | single scratch! Anecdata obviously
        
               | NavinF wrote:
               | What model? High index or polycarbonate?
        
               | throwmeout123 wrote:
               | I have no idea, but i can copy some data from the
               | package:
               | 
               | One is SV AS +2.5 sphere 0 cyl duravision platinum uv
               | 1.60 index (guess this is what you're talking about)
               | uvprotect
               | 
               | The other is the same but 1.25 sphere
               | 
               | Hope it helps
        
           | Clubber wrote:
           | >On the one hand they have a certain excellence that keeps
           | their market lock year over year.
           | 
           | Would it be unreasonable to say a lot of potential excellence
           | isn't actualized because:
           | 
           | >Whenever a new upstart brand came along they simply acquired
           | them.
           | 
           | and they don't ever actually compete with a near peer?
        
             | fnordpiglet wrote:
             | I'd say they do a good job of acquiring and learning and
             | teaching. When they take on a brand they don't subsume them
             | but let them be fairly autonomous, but take on certain
             | commoditized aspects such as supply chain, distribution,
             | and marketing placement. The core of the brand stays
             | independent and some of the learning of that brand comes
             | back into the core company. They also are very self
             | critical and internally striving. But, yes, they could
             | certainly be better and healthy competition would help.
        
           | throwmeout123 wrote:
           | Would it be possible to identify those companies and then
           | build new companies just to be acquired? Nice chunk of change
           | every 3 years...
        
         | yieldcrv wrote:
         | and just because I used snapchat to message (which has
         | ephemeral messaging by default, at least client side) doesnt
         | mean I'm a hiding antitrust violations!
         | 
         | or whatever procedurally generated idea you think I'm hiding
         | 
         | just cocaine shipments.
        
         | UtopiaPunk wrote:
         | What seems unfair? Government agencies are actively try to
         | identify forming monopolies and stop them, or break them up. If
         | a company doesn't want to face consequences for acting like a
         | monopoly, the best way to do that is to not approach becoming a
         | monopoly.
        
         | danaris wrote:
         | Or--and hear me out here--you could just _not_ conduct your
         | business in such a way that you end up on trial for abusing a
         | dominant market position.
         | 
         | It's not like this is something that loads of companies have
         | faced--this isn't the kind of situation where you can say "but
         | the DoJ brings companies up on trial for this all the time,
         | whether they've clearly got a dominant market position or not!"
         | 
         | The _rules_ are byzantine and complex, but the _principle_ is
         | simple: Compete fairly, rather than trying to eliminate your
         | competition. If you do end up with a dominant market position,
         | by whatever means, don 't try to abuse it to keep others out of
         | the market or small within the market.
         | 
         | "But Wall Street" "But muh infinite growth" "But repeatedly-
         | debunked-fiction about fiduciary duty to stockholders" No. You
         | don't have to be a greedy, selfish, narcissistic asshole just
         | to get by.
        
         | OkayPhysicist wrote:
         | The issue isn't the phrasing. It's the conspiring to violate
         | antitrust law. If you do conspire to violate antitrust law,
         | then telling people to hide the evidence is furthering that
         | conspiracy. That's not unfair, it's a misunderstanding of what
         | the illegal part is.
        
         | gnicholas wrote:
         | I remember when I was a corporate lawyer, it was common
         | practice to search for emails that just said "call me" -- an
         | indication that there was something that they didn't want to
         | put in writing.
         | 
         | This wasn't a smoking gun, but it could help prove you were on
         | the right track. Also, if you depose someone and ask them about
         | a specific phone conversation they had, they're probably less
         | likely to lie than if you just generally ask them if they ever
         | talked about XYZ.
        
         | tetrep wrote:
         | > This feels kind of odd and kind of unfair.
         | 
         | Why? It's not a crime in and of itself. You're also free to
         | make sure all your banking transactions are <$10k, but that
         | doesn't make you immune to being investigated for money
         | laundering.
        
           | d1sxeyes wrote:
           | I was also under the impression this was true, but in fact
           | structuring is its own crime, even if the money was obtained
           | legally.
        
         | treis wrote:
         | >you also can't tell employees not to say those things or
         | you'll see headlines like the posted article and have the
         | government claiming at trial that you're trying to hide
         | evidence. This feels kind of odd and kind of unfair.
         | 
         | The point is to not do anti-competitive things. Doing them and
         | not talking about them isn't better than doing them and talking
         | about them. Clearly it's worse because you know you're doing
         | something wrong and trying to get away with it.
        
         | senkora wrote:
         | > you also can't tell employees not to say those things
         | 
         | You can, but only in an regularly scheduled unrecorded meeting
         | that is described euphemistically as "compliance training".
        
         | stefan_ wrote:
         | Odd and unfair?! Companies are just an abstraction we invented
         | purely to facilitate capitalism, a simple organizational unit
         | in the market. If they try to monopolize and manipulate the
         | market to defeat competition, there is no reason to keep them
         | around.
        
           | compiler-guy wrote:
           | Err, companies go back before the invention of capitalism.
           | Ignoring government chartered companies (which date back to
           | the earliest governments, and therefore served monarchical
           | economic systems), the first common-stock company was the
           | Dutch East India Company (sometimes known as VOC) and was
           | founded under a mercantilist economic system.
           | 
           | And the VOC was hard-core manipulative and monopolistic.
           | 
           | If you want to claim that companies were invented to serve
           | the rapacious profiteer, then all good--that's mostly true.
           | But as a factual matter, they are not the invention of
           | capitalism and long predate it.
        
           | bemusedthrow75 wrote:
           | > Companies are just an abstraction we invented purely to
           | facilitate capitalism, a simple organizational unit in the
           | market.
           | 
           | No. The earliest companies in various cultures go back more
           | than a thousand years and they have emerged for a variety of
           | reasons -- pooled risks and resources, family businesses
           | needing to hire non-relatives, tradesmen needing to hand
           | their businesses on to their apprentices, etc.
           | 
           |  _Capitalism_ is actually pretty new. It 's not much older as
           | a practice than its definition.
           | 
           | Kongo Gumi alone existed for more than a thousand years
           | before capitalism became a meaningful economic model.
           | 
           | The livery companies in the UK date back 600 years before the
           | UK was a capitalist system.
           | 
           | And we could still have various forms of companies in a non-
           | capitalist system, which in turn does not automatically mean
           | communism.
        
           | gipp wrote:
           | ? Their culpability on that count has nothing to do with
           | whether this particular argument is a fair one or not. If you
           | do something unfair to a guilty person it was still an unfair
           | thing
        
         | dekhn wrote:
         | My favorite part is the core guidance Google always told us
         | was: "how would you feel if an email wrote showed up negatively
         | on the front page of the New York Times".
         | 
         | I lost count of the number of times that Google _execs_ (and
         | senior directors) emails showed up on the front page of the
         | Times after that; one time I opened the Times to see my own
         | manager 's email advising the android team that it was fine to
         | reverse engineer Java code from Sun into Android.
        
           | TX81Z wrote:
           | With the * _really*_ sensitive stuff you aren't even allowed
           | to write a single thing down, everything is done verbally,
           | totally off the books.
        
             | masfuerte wrote:
             | This is just basic hygiene. At work I'm scrupulous about
             | obeying the law, even to the extent it annoys my
             | colleagues. In real life, if there's anything even slightly
             | sketchy happening, I insist on nothing being stated in
             | writing. I continue to be amazed at supposedly intelligent
             | executives who discuss illegal activities in writing.
        
             | TylerE wrote:
             | https://youtu.be/7R3fqjCL4XY?si=0uOcKDgWZhuvlZbQ (NSFW
             | language warning)
        
         | aaomidi wrote:
         | > This feels kind of odd and kind of unfair.
         | 
         | Legitimately a hilarious notion to be honest.
        
         | happytiger wrote:
         | Training employees to avoid terms that legally insinuate
         | "market dominance" (aka, monopolies) is the smoking gun of
         | someone trying to hide a monopoly though. How is that in any
         | way unfair?
         | 
         | Unfortunately that article is under lock and key login so
         | forgive me if the comment is off point.
        
           | HDThoreaun wrote:
           | I don't think it's unreasonable to fear that your employees
           | will say something stupid that shows up in court even if you
           | haven't done anything illegal.
        
             | happytiger wrote:
             | There is always a balance of risk between what appears in
             | discovery and trial to be active management of risk, the
             | original risk of monopolistic accusations and prosecution,
             | and the risk of false accusation due to imprudent or
             | unconscious behavior of employees and associates of the
             | business, irrespective of legality.
             | 
             | I'm simply saying the smoking gun of managers managing the
             | risk needs to be seriously considered as a possible smoking
             | gun and not simply dismissed because of its potential as a
             | false indicator.
        
         | TX81Z wrote:
         | It's utterly uncontroversial to state that Google search has
         | gone to shit in the last few years.
         | 
         | Now, the question to ask is if Google wasn't paying off other
         | companies to make them the default would they have been more
         | incentivized to make a better search experience?
         | 
         | At this point I don't get any better results from Google than
         | DuckDuckGo/Bing. A few years ago Google was better, now they
         | are increasingly useless and no better than competitors.
         | 
         | If iOS users got a prompt to choose a search engine the first
         | time they open Safari, and the order of choices was random, how
         | many would even notice the results were different in any way?
        
           | BitwiseFool wrote:
           | There are folks in my life who aren't comfortable with
           | computers and either wouldn't know that changing the default
           | search engine was even possible, or wouldn't feel comfortable
           | with going into the settings because they would be afraid of
           | breaking something.
        
         | lazide wrote:
         | "Anything you say can and will be used against you."
         | 
         | It's not just a warning, it's reality, as you're seeing play
         | out here.
         | 
         | Legal opponents will use whatever they can get ahold of. At a
         | certain scale, it's guaranteed you'll have legal opponents -
         | often constantly! - no matter what you do. Though some courses
         | of action will certainly result in more of them!
         | 
         | The question is, is it better or worse than the alternative?
         | And how likely is it to actually cause you harm?
         | 
         | Because I'm pretty sure a bunch of emails saying "We're going
         | to crush x by locking up the market." would be worse. We'll see
         | how this plays out though!
        
           | AnonymousC123 wrote:
           | I suspect in the future all employee education on law will
           | have a lawyer present who marks the discussion as client
           | attorney priviledged.
           | 
           | It is weird that the legal system has developed where
           | absolutely all communication except that which has lawyers
           | can be discovered in court. Almost like a guild support it's
           | members. But if that's the way it is so be it.
           | 
           | Everything will now be feature more lawyers and education on
           | law will be client attorney privileged.
        
             | woodruffw wrote:
             | That sounds weird because it isn't how it works. The courts
             | take a dim view of clients who attempt to abuse attorney-
             | client privilege by putting all communications under it.
             | 
             | (A good heuristic for legal reasoning is that anything that
             | sounds like a "one weird trick to avoid getting prosecuted"
             | listicle item has already been picked clean by the courts.)
        
             | mikestew wrote:
             | Google has already tried something similar:
             | 
             | https://arstechnica.com/tech-policy/2022/03/google-
             | routinely...
        
             | lowbloodsugar wrote:
             | IANAL but you don't get attorney client privilege just by
             | having a lawyer in the room. You actually have to be quite
             | careful to make sure the privilege can be asserted.
        
               | checkyoursudo wrote:
               | I was a lawyer (still am, just don't practice anymore),
               | and this is true.
               | 
               | Not only that, but if you have the wrong people in the
               | room, then you can lose what would otherwise have been
               | attorney-client privilege.
        
               | belval wrote:
               | Not seeking legal advice, just curious. Where is the line
               | drawn with regard to attorney-client privilege in
               | corporation with various communication tools?
               | 
               | I was once told by a lawyer that emails were privileged
               | (assuming you are communicating with your corporate
               | counsel) but Slack messages with the same person were
               | not. Is this just a lack of precedent with Slack?
        
               | [deleted]
        
               | checkyoursudo wrote:
               | I have never used Slack and don't know anything about it,
               | so it is hard for me to say. Are Slack messages
               | accessible by third parties? If so, that can break A/C
               | privilege. That is probably the main way it happens.
               | 
               | You still need to be careful with email too. Just because
               | you are emailing a lawyer doesn't make it automatically
               | privileged, though there is a much stronger presumption
               | and argument for privilege. But, like, your plans to go
               | to the bar with your lawyer buddy after work are not
               | privileged, even if they are also your corporate counsel.
               | It still needs to be related to legal advice, or in
               | anticipation of litigation (which itself is a very large
               | umbrella that gets you a lot of privilege for otherwise
               | mundane corporate communications).
               | 
               | At any rate, a good counsellor will tell you what is safe
               | and not safe. Be sure to take it seriously.
        
               | lazide wrote:
               | Not a lawyer, but my understanding is:
               | 
               | - you have to have a reasonable expectation of privacy
               | for the communication (yelling it across a crowded room,
               | or using a line you know is recorded by someone else
               | means no privilege)
               | 
               | - it needs to be a legitimate attempt to receive counsel
               | from said attorney.
               | 
               | - the only other folks who are in the communication are
               | also related to the matter and also clients of the
               | attorney (or attorneys for you).
               | 
               | So asking your attorney 'hey, I ran over someone - am I
               | in trouble?' over direct private email (or other channel)
               | that is private? That's privileged.
               | 
               | CC'ng your attorney on a thread where you're conspiring
               | between 3-4 other people so that 'it's attorney client
               | priviledged', but the thread isn't about you getting
               | legal advice about the legality of the endeavor?
               | 
               | Not privileged.
               | 
               | Think of it this way:
               | 
               | - the courts want to be sure that you can have direct
               | conversations with your attorney on legal matters. That
               | includes asking questions about the law, defending
               | yourself, etc. and they don't want you to have to worry
               | about putting your foot in your mouth in the process.
               | Because a big reason attorneys exist is because people
               | will put their foot in their mouth constantly without
               | help.
               | 
               | - the courts also want to be sure that the truth of any
               | legal matter (with the assistance of your attorney) is
               | found in a speedy, accurate, and expeditious manner.
               | 
               | So if you aren't legitimately trying to get legal advice
               | or help? Pound sand.
        
               | TylerE wrote:
               | Is the whole "pay me a dollar retainer so you're my
               | client" trope an actual thing?
        
               | k12sosse wrote:
               | Simple answer.. only hire attorneys in all positions /s
        
               | zerocrates wrote:
               | Not really.
               | 
               | One obvious reason: there are pro-bono and state-provided
               | attorneys, but they still retain the privilege with
               | clients that don't pay.
               | 
               | There's no requirement for money to change hands, and the
               | mere act of doing so doesn't create an attorney-client
               | relationship where one doesn't otherwise exist.
        
             | majormajor wrote:
             | "Facts can't be privileged" is how one lawyer at a place I
             | worked with put it, regarding attempted tricks like this.
             | Only specific discussions asking for counsel can be. So as
             | far as I understand what could be protected in something
             | like this training case: questions about how to make the
             | training? Sure. The training itself? Nope.
        
             | lazide wrote:
             | Client /attorney privilege doesn't work that way. :(
             | 
             | But frankly, all the G stuff _was with attorney guidance_
             | and well vetted. It already had what you're trying to get
             | to the best of the very well paid attorney's ability.
        
             | happytiger wrote:
             | It's much more insidious. It will necessitate a
             | surveillance AI on all interactions to eliminate legal
             | liability. That is absolutely inevitable.
        
               | AnonymousC123 wrote:
               | Ohh that's a good idea.
               | 
               | If I'm understanding this correctly you proactively
               | filter comms through an AI. If it detects you said
               | something that could be interpreted a certain way the
               | communication isn't sent and the user is told to be more
               | careful in their phrasing?
               | 
               | That's pretty brilliant to be honest. Except maybe the
               | discovery will then be on what the AI filter was
               | instructed to prevent as if that's an admission of guilt.
        
               | happytiger wrote:
               | There's always a double jeopardy in legal monitoring. You
               | have to adjudicate the risk of appearance in discovery
               | and trial against the original risk you sought to
               | moderate.
               | 
               | I absolutely think this is a good startup idea, and have
               | been pondering building out a prototype.
               | 
               | I don't love it, but in so many ways when you sit down
               | and look at the alternative to it that isn't tearing down
               | or radically altering the existing legal system, it's
               | actually the better platform for the future.
               | 
               | Unfortunately there is a plethora of social control (and
               | behavioral modification) issues intrinsic in this
               | technology area, and like medical it requires some
               | serious and open ethical exploration.
               | 
               | Thanks for the good comment.
        
             | dudus wrote:
             | Not only that but someone once told me to write the
             | following before any email communications:
             | "-- ATTORNEY CLIENT PRIVILEGED --"
             | 
             | They explained to me this allowed us to communicate without
             | fear our discussion can be misquoted and miscategorized in
             | the future.
             | 
             | EDIT: To clarify that was something I needed to add when
             | talking with legal. Not something magic that works for
             | everyone.
             | 
             | So besides being in good standing with a member of their
             | guild you also have to preface your communication with
             | their religious texts. \s
        
               | jstarfish wrote:
               | > Not only that but someone once told me to write the
               | following before any email communications:
               | 
               | That _only_ applies when corresponding with counsel, and
               | even there in limited circumstances (not everything _can_
               | be privileged). If no attorney is addressed, it cannot be
               | privileged.
               | 
               | IIRC, applying the label arbitrarily risks _all_
               | correspondence being made discoverable.
        
               | morelisp wrote:
               | To be legally binding it needs to be
               | -----BEGIN ATTORNEY/CLIENT PRIVILEGED BLOCK-----
        
               | gowld wrote:
               | Never write the END block. Infinite privilege glitch!
        
               | ketralnis wrote:
               | and if you never end the block everything you do is safe
               | from now on. Judges don't want you to know this one weird
               | trick
        
               | checkyoursudo wrote:
               | This does not grant privilege to communications, just so
               | people are aware.
        
           | onlyrealcuzzo wrote:
           | I suspect if you're under investigation for abusing monopoly
           | power and you tell your employees not to use phrases like
           | "We'll crush the competition" and instead talk about how
           | "You'll try to maintain a competitive environment while doing
           | your best to excel" it's probably better than your legal
           | opponents finding evidence that people in your company are
           | constantly talking about abusing their power to "crush the
           | competition".
           | 
           | I guess we'll get an idea by the result of this lawsuit.
        
             | roenxi wrote:
             | I'm still suspicious of the idea that Google can have a
             | monopoly anywhere except maybe in the Android ecosystem. It
             | is too easy to move away from their products and go use
             | something else. Nobody is under any pressure to use
             | Google's search. Literally Google "alternatives to google
             | search" and get a list of reasonable alternatives. If they
             | have outstanding market share it is because they are just
             | better, not because they have a monopoly [0].
             | 
             | But the problem I'm looking at here is the phrase
             | "...you're under investigation for abusing monopoly
             | power..." anticipates the result to some degree. This is a
             | an exhaustive list of the guidance lawyers can provide.
             | Both seem to anticipate that some wrongdoing has been done.
             | It leads to shallow thinking:
             | 
             | ... you're under investigation for abusing monopoly power
             | and lawyers tell employees not to use phrases like "We'll
             | crush the competition".
             | 
             | ... you're under investigation for abusing monopoly power
             | and lawyers provide no guidance, then employees use phrases
             | like "We'll crush the competition".
             | 
             | Most of the work is actually being done by the initial
             | frame, not what the employees are told.
             | 
             | [0] I wouldn't know, I don't use Google search.
        
               | peyton wrote:
               | It's an ad company. Good luck running a local plumbing
               | business without forking over 10% to the big GOOG.
        
               | paulddraper wrote:
               | Chrome defaults to Google Search.
               | 
               | ChromeOS comes with a bundled browser, the big no-no that
               | cost Microsoft.
        
               | scarface_74 wrote:
               | ChromeOS is like 3% of the market.
        
               | TylerE wrote:
               | Windows had about 90% consumer market share at that
               | point. ChromeOS... doesn't.
        
               | roenxi wrote:
               | Are you suggesting that _ChromeOS_ of all things has a
               | monopoly position in the market?
               | 
               | I'm happy to be proven wrong if the year of the Linux
               | desktop has finally come!
        
               | AlphaSite wrote:
               | Google used the search monopoly to grow chrome into
               | another monopoly, placing it on their front page, a place
               | where absolutely no one else can ever get advertising.
        
               | roenxi wrote:
               | Chrome's engine is open source, and there is literally
               | nothing stopping someone from installing Brave, Firefox
               | or Opera. They all render the same pages and are all
               | standards compliant enough.
               | 
               | Did Google give Chrome a boost? Yes. Was that a good
               | thing? Also yes. Chrome was the better browser at the
               | time they did that - still arguably is. But that doesn't
               | mean monopolies are involved. Apple gives privileged
               | advertising to the iPhone, iPod and iPad on their website
               | and they aren't a monopoly in any sense.
               | 
               | Google is arguably less of a monopoly in pushing Chrome
               | because they sell advertising to other people. I'm sure
               | Samsung would pay an absurd amount of money to get an ad
               | on apple.com with any URL path. In theory Google could be
               | a monopoly and put a chrome ad on google.com but the fact
               | is that they aren't a monopoly and pushing chrome did
               | good for the world, not harm. They're just providing
               | exceptional products and people trust the brand [0].
               | 
               | [0] Trusting brands in software is silly.
        
             | lazide wrote:
             | That depends entirely on the details of how it is said.
             | 
             | If it is said in a way clearly making it obvious that not
             | just the words, but the intent is bad, and to instead do
             | the other thing? Seems likely to not be an issue.
             | 
             | If it is saying the intent is fine, just use the other
             | words? Then yeah.
             | 
             | If it gets to the press, chances are it's being spun the
             | opposite way that context would show it was being used,
             | because that's how it usually works to get clicks.
        
             | jrockway wrote:
             | This is kind of what's sad at working at a big company. If
             | the same team was doing the same work at a startup, every
             | one of their meetings can be "this feature will kill the
             | competition". Personally I think it's a great attitude; if
             | your technology is better than everyone else, you deserve
             | to put them out of business. And you're certainly entitled
             | to try. (And, sometimes ideas do kill their industry.
             | Called someone on your landline recently? Bought a DVD at
             | the store? Listened to music on a Walkman? It happens.)
             | 
             | The devil is always in the details. If you kill the US
             | steel industry by being a government that pays people to
             | buy steel from your country, that's problematic. If you
             | just make shit and people like it, though, that should
             | never be illegal.
        
               | pyrale wrote:
               | > if your technology is better than everyone else, you
               | deserve to put them out of business.
               | 
               | The issue is that, once you reach Google scale, you have
               | so many tools to put the competition out of business that
               | are unrelated to product fit. And, in the case of Google,
               | they've been known to do just that.
               | 
               | So yeah, you can't really compare an incumbent with
               | monopoly power to an underdog, just like some sentences
               | from young kids are hilarious, that would be chilling if
               | adults said them.
        
               | ryandrake wrote:
               | > Personally I think it's a great attitude; if your
               | technology is better than everyone else, you deserve to
               | put them out of business.
               | 
               | I think this "Others must lose so that I win" attitude is
               | one of the more toxic attributes of this Thunderdome
               | Capitalism so many industries have somehow ended up in.
               | Wouldn't it be great if we could have dozens of
               | businesses all successful, all doing "somewhat good"
               | rather than having to always have a small number of
               | winners that take everything?
               | 
               | If I'm going to open a laundromat a block away from
               | Paul's competing laundromat, I'm not doing it to try to
               | put Paul out of business. I'm just trying to capture
               | enough business so that we can coexist comfortably. Some
               | entrepreneurs just don't know the meaning of the word
               | "enough".
        
               | jrockway wrote:
               | I'm not sure how applicable this is to software. If
               | you're making nails or something, then sure, your factory
               | can only turn so many tons of coiled steel into nails per
               | day. So other companies can exist that also make nails.
               | In software, it's a little different; you moving a
               | billion copies doesn't necessarily take any more work
               | than selling one copy, so even if you "want to leave
               | enough for everyone", you might not be able to. I doubt
               | the Chrome team was saying things like "we shouldn't add
               | tabs, that would be so bad for Internet Explorer".
        
               | thegrimmest wrote:
               | But if your laundromat is better in some way (service,
               | cost, marketing), why wouldn't you want to grow? And if
               | the market is a fixed size, (which just about every
               | market is) doesn't that inevitably result in Paul
               | adapting to keep up or closing down? When did it become
               | immoral to _realize_ this and _strive_ for it? In this
               | scenario _everyone besides Paul_ benefits. And so it will
               | be when you become the incumbent and face a competitor
               | with a similar edge.
               | 
               | In Google's case, I suspect "search" will die to AI like
               | Blackberries died to iPhones. Google is already proving
               | that its size and bureaucratic unwieldiness are major
               | obstacles to its competing in the AI space. Would we
               | really hold back the vast social benefits of this
               | progress because we object to some people becoming
               | obscenely wealthy?
        
               | fiddlerwoaroof wrote:
               | I think the "winner takes all" attitude is the problem.
               | It's perfectly fine to run a tech company with a limited
               | market but it doesn't generate the spectacular returns
               | current investors are looking for.
        
               | spywaregorilla wrote:
               | It is not problematic to put people out of business by
               | having a superior product. It is problematic to abuse the
               | fact that you have more money, connections, lawyers,
               | political power, market control, customer interaction
               | control, etc.
        
               | GauntletWizard wrote:
               | Absolutely, and the fact that our lawmakers cannot
               | distinguish the two, and rely on fighting the last war
               | with dumb heuristics based on phraseology is a real
               | social problem.
        
         | naikrovek wrote:
         | I'll tell ya, having watched the MS antitrust stuff happen vs.
         | this, Google has a hell of a lot more apologists participating
         | in posts like this one than Microsoft had _employees_ at the
         | time.
         | 
         | Google learned a lot from prior big antitrust cases, clearly.
        
           | aaomidi wrote:
           | I work at Google and the comments like the one OP had is so
           | deeply confusing to me?
           | 
           | If the judicial system finds that there was monopolistic
           | behavior, then they should deal with it. People apologizing
           | that "oh poor companies have a hard time with words" are wild
           | to me.
        
           | seanmcdirmid wrote:
           | Having worked at MS post anti trust, we weren't allowed to
           | say things like "murder the competition", but I just assumed
           | that was because they didn't want us going to jail for
           | attempted homicide when we were just using hyperbole.
        
         | dllthomas wrote:
         | I think there are three things worth distinguishing.
         | 
         | 1. "Don't do these bad things."
         | 
         | 2. "Don't talk about it when you do these bad things."
         | 
         | 3. "For chrissake don't talk like you're doing these things
         | when you're not even doing them."
         | 
         | 1 and 3 are appropriate, 2 isn't. I agree that the lines are
         | not always obvious.
        
         | steveBK123 wrote:
         | Well put another way - It's one thing to tell your employees
         | not to break the law. That's good!
         | 
         | It's another thing to tell your employees not to use a bunch of
         | words while doing their job which implicate the firm in
         | breaking laws they've been accused of breaking. It's almost
         | like an admission of guilt or attempt to obfuscate.
         | 
         | From a bank/fund perspective - we get tons and tons of training
         | about how we should not insider trade, money launder, etc. They
         | have people who have gone to jail come give talks about how
         | it's not worth it, it was the biggest mistake of their lives,
         | etc. Never ever, across half a dozen firms and 20 years, have I
         | had training that was like "so hey don't use these terms that
         | are used by insider traders because that would give the wrong
         | impression when you are um.. doing your job and stuff..".
         | 
         | It's stupid and hubristic. Just like the other stuff that came
         | out of GOOG execs sending emails telling people not to put
         | stuff in emails, lol. Cmon guys.
        
           | shadowgovt wrote:
           | That's certainly the legal theory that the DOJ is going to
           | push.
           | 
           | The counter argument that I'm sure Google will bring to the
           | table is that (a) that advice was given in the context of
           | helping engineers understand that legal definitions and
           | vernacular definitions are different, and it is the nature of
           | adversarial court systems that words they think they're using
           | with one meeting can be taken out of context by an opponent
           | in a court case, so think about what they are saying, and (b)
           | all of the above is just facts and the government suppressing
           | a corporation's right to state facts would be a clear and
           | obvious violation of the First Amendment.
           | 
           | But these are two legal arguments and it's hard to predict
           | how the court will decide.
        
         | oceanplexian wrote:
         | I worked at another FAANG and they did exactly the same thing.
         | 
         | There were official docs saying not to say the word monopoly,
         | or something to that effect (It's been a few years). It felt
         | dirty, glad to see that I was right and no, there isn't some
         | magic legal loophole of using special phraseology to imply
         | things that are illegal.
        
         | hotnfresh wrote:
         | "Don't say 'murder'; say 'liquidate' or 'take care of'"
         | 
         | I mean, that sure looks like evidence to me, and not in an
         | unfair way.
         | 
         | Calling it unfair is like "how can you possibly expect me to
         | not get in trouble if I can't conspire to avoid getting caught
         | breaking the law!"
        
       | chmod600 wrote:
       | We've shifted too much in the direction of punishing based on
       | words rather than actions.
       | 
       | Punishments should be driven primarily from actions and harms,
       | and words should just be used to show intent and involvement.
       | 
       | It seems weird to me that the question of whether company X did
       | something wrong is answered by its own employees' statements
       | (based on their narrow perspective) rather than some objective
       | criteria that something bad happened.
        
         | mattigames wrote:
         | Can you imagine saying that with any other charge "It seems
         | weird that Tom is being charged with murder just because the
         | sister's victim claims that she discussed his death treats with
         | her and not because we have objective proof of the murder"
        
         | corethree wrote:
         | I get where your coming from especially with this whole pronoun
         | fiasco.
         | 
         | But on the other side of the coin very real bullying can come
         | from just words.
         | 
         | Unfortunately what is real bullying and just harmless talk
         | exists actually exists on a gradient so we can't really codify
         | it into anything that seems reasonable. Most good judgements
         | are arrived at by just intuition.
        
           | chmod600 wrote:
           | That would be interesting to discuss but it's not where I was
           | going and it's a bit off topic.
           | 
           | Investigations should start with the crime and work backwards
           | to find the criminal. If you have to find incriminating
           | statements to tell if a crime has even happened, that is
           | really a different thing.
        
             | johnnyanmac wrote:
             | >If you have to find incriminating statements to tell if a
             | crime has even happened, that is really a different thing.
             | 
             | That's what it sounds like:
             | 
             | >Alphabet Inc.'s Google is on trial in Washington DC over
             | US allegations that it illegally maintained a monopoly in
             | the online search business.
             | 
             | They aren't 100% sure so they are finding statements and
             | actions to prove that Google is engaging in anti-
             | competitive behavior.
        
         | freeAgent wrote:
         | The reason they don't want employees to use these words (and
         | why they go OTR occasionally) is, at least as alleged by the
         | government, to make discovery more difficult/impossible and
         | also to hide/destroy evidence of their activity. It's not about
         | being word police, it's about the reason why they're policing
         | language.
        
         | csb6 wrote:
         | The instructions and training given to employees is definitely
         | relevant when determining intent, i.e. the question of whether
         | Google systematically or accidentally destroyed evidence. No
         | one is saying that the case is about words only. It is about
         | anticompetitive behavior and the act of destroying evidence of
         | it.
        
         | thomastjeffery wrote:
         | On the contrary: this case it's punishing the very behavior you
         | are complaining about.
         | 
         | People who tried to defend themselves with vain word choice now
         | have that very act of defence used as a tool for their
         | prosecution.
        
       | nwbort wrote:
       | Many of these words are terms of art in antitrust economics that
       | also have common meanings (eg, 'bundle'). It seems
       | uncontroversial to me that a company would want their employees
       | to avoid using those terms.
        
       | cratermoon wrote:
       | More succinctly, "avoid words monopolists use"
       | https://arstechnica.com/tech-policy/2023/09/google-hid-evide...
        
       | andylynch wrote:
       | I thought this was fairly well known. I'm surprised Google et al.
       | still don't seem to have communications recording mandates for
       | sensitive roles, like investment firms.
        
       | bogwog wrote:
       | This site spends a significant amount of bandwidth complaining
       | about the problems of big tech, yet when people are actually
       | trying to do something about it, the benefit of the doubt goes to
       | the big tech companies.
        
       | bagels wrote:
       | Context matters: Don't use these words because it might let
       | others know that we're monopolists. Don't use these words because
       | we don't want to become monopolists, and if you use these words,
       | it indicates that you might be doing something monopolistic.
        
         | thomastjeffery wrote:
         | Your second context is a bad idea. If you truly want to avoid
         | monopolistic behavior, then you want to _encourage_ your
         | employees to talk about that behavior plainly; so that when
         | they _do_ attempt something monopolistic, you will know about
         | it and react.
        
           | gipp wrote:
           | But then you still have the original problem: it's illegal to
           | say the words, but it's also illegal to tell people not to
           | say the words? You already know that there's explicit
           | precedent that these words are considered indicative of
           | illegal behavior, and you're just supposed to ignore that
           | information in your effort to comply with the law?
        
             | thomastjeffery wrote:
             | > it's illegal to say the words
             | 
             | No, it absolutely is not.
             | 
             | The words themselves are in no way whatsoever at issue
             | here. The focus is on the context those words exist in.
        
               | gipp wrote:
               | They _weren 't_ used... and what context? Nobody was
               | (legally) accusing Google of monopoly until recently, and
               | this training has been in place forever.
               | 
               | This is standard practice at most any big co, as far as
               | I'm aware
        
           | yongjik wrote:
           | Your suggestion will result in a toxic workspace where anyone
           | who does not like a product decision will simply say "Why do
           | you want to hurt our users?", or even worse, "Why do you want
           | to violate the law?"
           | 
           | Companies ask employees to refrain from discussing such stuff
           | because most employees are _not_ in a position to evaluate
           | "Does this decision run afoul of antitrust laws?" (And maybe
           | because they actually want to hide something, but in that
           | case, we had better see actual evidences of the supposedly
           | wrong behavior, instead of "Company X asked employees to
           | avoid words that may cause expensive lawsuits.")
        
             | thomastjeffery wrote:
             | It's toxic for employees to say, "This is a bad thing we
             | should explicitly avoid doing", and it's A-OK for employees
             | to say, "Don't let anyone hear you say we are doing these
             | bad things. If you must talk about these things, use
             | different words, or you will draw critical attention to our
             | behavior."?
             | 
             | Bullshit.
        
               | yongjik wrote:
               | Google: Don't use words that make it sound like we're
               | doing illegal things, when taken out of context. If you
               | have a genuine concern, talk to our legal department.
               | 
               | Your interpretation: "Don't let anyone hear you say we
               | are doing these bad things."
               | 
               | Yep, that's what I'd call toxic.
        
               | thomastjeffery wrote:
               | Your entire argument assumes these words are being taken
               | out of context. So you really believe that? I sincerely
               | don't.
        
               | SpicyLemonZest wrote:
               | I really believe that. From everything I've seen, Google
               | consistently does the right thing with regards to
               | avoiding search lock-in, and is substantially above the
               | industry standard in doing so. Just try changing the
               | default search engine in Chrome vs. Edge!
        
           | bagels wrote:
           | Maybe ineffective, but it seems like simply asking people not
           | to use these words isn't necessarily a sign of covering up
           | crimes.
        
             | thomastjeffery wrote:
             | It's not like this is where the whole case started: the
             | context is that Google is being sued for monopolistic
             | behavior!
        
               | lsaferite wrote:
               | Regardless of guilt or not, using this kind of training
               | as evidence against them seems asinine. If you don't have
               | clear evidence and need to resort to this to try to win
               | your case, why are you even filing the case?
        
               | bagels wrote:
               | Well, I would hope this is just one small piece.
        
               | lsaferite wrote:
               | My point is that it shouldn't *be* a piece of evidence,
               | at least not for the Prosecution. Maybe the Defense could
               | raise it as an example of them trying to be mindful of
               | monopolistic behaviors and prevent them from taking root.
        
       | LikelyABurner wrote:
       | I fiercely despise Google and want them to go out of business
       | legitimately, but this argument is right up there with "the
       | defendant used encryption, that proves they must have child porn
       | on their computer Your Honor!"
       | 
       | It is not the responsibility of any company to make it easier for
       | prosecutors to CTRL-F their emails to indict them, especially
       | given how prosecutors can and will go on fishing expeditions.
        
         | [deleted]
        
       | more_corn wrote:
       | I'm no google apologist but sometimes words are action. I
       | remember them saying "we aren't going to destroy our competition,
       | we're going to compete vigorously" words describe a plan, plans
       | dictate actions. If you're directing people to the language of
       | competition you're already better off than most monopolies.
        
       | dekhn wrote:
       | I think it's wise not to discuss some things in a discoverable
       | media because that media often ends up... getting discovered, and
       | then all-too-often abused by lawyers, then tried in the court of
       | public opinion. Very frequently there is missing context that
       | leads to angry mobs over something somebody said in their email.
       | 
       | (I do accept that some people email things that are promoting
       | something illegal, and those folks also learned to move to other
       | media types)
        
       | septillianator wrote:
       | This case seems like a joke. Seems very "damn if you do and damn
       | if you dont" across the board. DOJ states that Google trains to
       | not use monopolistic language for the very same reason as to what
       | they are trying to be held liable of doing. Seems like it would
       | be a recipe for disaster to save the chats between employees and
       | execs. Holding people accountable word for word that they have in
       | the midst of conversation seems unjust to begin with. . People
       | say things without thinking entirely through- its chat! And the
       | huge bids to be the default browser on phone is the nature of
       | business set forth by the likes of the phone manufactures to
       | begin with. The idea of their being a default search to begin
       | with is the problem. GOOGLE is just playing the game. It shoudl
       | be required that the search engine should be picked at the time
       | of the unboxing of the phone and this rule probably should have
       | been made 15 years ago. The whole case seems like a huge waste of
       | time to me and is another example of the government demonstrating
       | their incompetence with regards to big tech.
        
       | wnoise wrote:
       | This strongly reminds me of a scene from season 3 of The Wire. A
       | bunch of gang leaders are making plans together -- by way of a
       | meeting trying to be run by Robert's Rules of Order. A
       | subordinate is taking notes -- have to have minutes according to
       | the rules. Eventually the leader notices and asks "is you takin'
       | notes on a criminal fuckin' conspiracy?"
       | 
       | https://www.youtube.com/watch?v=Ly82nabRRYc
        
         | Graziano_M wrote:
         | One of the all-time best quotes from the series.
        
         | rg111 wrote:
         | It was a nice _cooooop_ for as long as it was operational.
         | 
         | Bi'ness was abooming without any bloodshed.
         | 
         | ---
         | 
         | On a more serious note, it is quite baffling to me that even
         | after the tech sector embracing the corporate culture fully,
         | and tons of documents generated every hour, prosecutors still
         | have to scrape for such documents.
        
       | rdtsc wrote:
       | > His goal was to help Google "maximize the opportunity" of rapid
       | smartphone advancement [...] during a 2011 training called
       | "Antitrust Basics for Search Team," Google also directed
       | employees to "avoid metaphors involving wars or sports, winning,
       | or losing."
       | 
       | Ah yes, "maximize the opportunity". I was wondering how all this
       | wishy-washy generalized corporate-speak language starts, it's
       | actively being taught.
       | 
       | > "We don't 'lock up' or 'lock in' our customers," and "we do not
       | 'leverage' anything," Google told employees.
       | 
       | Eventually "maximize the opportunity" will be added to the list
       | of banned phrases. What's next, invent completely new terms,
       | resort to latin or other languages?
       | 
       | Criminal groups often invent new jargon so that the authorities,
       | or strangers in general, can't understand what they are saying.
       | So why shouldn't corporations do that? They can all learn
       | something like https://en.wikipedia.org/wiki/Fenya and go from
       | there. Prosecutors will never figure it out!
        
         | [deleted]
        
         | lainga wrote:
         | >What's next, invent completely new terms, resort to latin or
         | other languages?
         | 
         | Worked for Pepys --
         | 
         | > Pepys was surprised by his wife as he embraced Deb Willet; he
         | writes that his wife "coming up suddenly, did find me imbracing
         | the girl _con_ [with] my hand _sub_ [under] _su_ [her] coats...
         | "
        
       | [deleted]
        
         | [deleted]
        
       | AlbertCory wrote:
       | Turning history off is not a get-out-of-jail-free card. I
       | personally remember a Google Legal executive saying that you just
       | should not say some things electronically at all.
        
       | asoneth wrote:
       | I agree with others that this sort of guidance is in no way proof
       | of malfeasance but I can also see why it might arouse suspicion.
       | 
       | If a suspected mob boss is recorded telling members of their
       | organization stop using words like "murder", "assassinate", and
       | "intimidate" that would not be proof of a crime, maybe they are
       | an upstanding business owner who simply wants their employees to
       | stop using violent metaphors.
       | 
       | But it would be suspicious and seems reasonable for a prosecutor
       | to bring up in court.
        
       | MAGZine wrote:
       | Is anyone surprised by this? I'm reminded of two emails zuck was
       | famous for sending. The first email incorporated the use of such
       | banned verbiage. The second email, sent just a handful of minute
       | later, seemed to speak to an imaginary jury, explaining why his
       | last email was not anti-competitive nature.
       | 
       | I can only imagine some lawyer freaking out, dialing up zuck
       | immediately, and dictating the followup email to write.
        
         | onlyrealcuzzo wrote:
         | I mean, intention usually matters.
         | 
         | People can and do regularly misspeak.
         | 
         | If you send a follow-up letter right after the first - it's
         | hard to know if you're covering your ass or you realize you
         | messed up.
         | 
         | And if you have good enough lawyers and you're not on trial for
         | something like murder - you can usually get away with stuff
         | like that.
         | 
         | As I think we should.
         | 
         | If I could go to jail for every time I said something dumb on
         | accident - I'd have been locked up for life before I turned 20.
        
           | MAGZine wrote:
           | I don't think anybody is saying that you should have to go to
           | jail for everytime you said something dumb! But if you are
           | going to be acting anticompetitively, it sure is a dumb idea
           | to send a memo about it--followup email or not.
        
       | lowbloodsugar wrote:
       | Google said "We do not lock up our customers" and not "We do lock
       | them up but we can't say that" or even "Just don't use those
       | words". Reasonably the training instructed employees to "not lock
       | up customers".
        
       | AndrewKemendo wrote:
       | I'm a broken record at this point but... As arguably THE
       | community leading the zeitgeist, we need to be having serious and
       | sober conversations about the limits of capitalism.
       | 
       | How are we ensuring a healthy long lasting multi century society?
       | We need to start implementing alternatives because even what were
       | supposed to be the "good guys" are just another set of idealists
       | and optimists ground into cynical dust.
       | 
       | It's nearly deterministic that a "successful" venture > ipo >
       | investor focused corporate trajectory has no conclusion other
       | than to eventually consume itself and harm people as they chase
       | margins for investors as THE core goal.
       | 
       | These are the cold sores of the antisocial margin chasing greed
       | embedded in the structure of commerce and politics in which we
       | live. Who else wants to help turn this ship?
       | 
       | This is unsustainable
        
         | [deleted]
        
       | fortran77 wrote:
       | I've been advised to use certain language in every company I've
       | worked at. For example, I shouldn't say a product "dominates" a
       | market, it has a "competitive edge" or it "leads". I'm not sure
       | this is hiding evidence.
        
         | danaris wrote:
         | It's also possible you've only ever worked at companies that
         | have been _trying_ to obtain or abuse a dominant market
         | position, rather than trying to compete fairly in the market...
        
           | [deleted]
        
       | nonethewiser wrote:
       | Doesnt the title imply using words monopolists use is evidence of
       | something? Surely thats not what defines a monopoly. You'd have
       | to look at actual actions.
       | 
       | Communications like this could arguably be about building
       | culture, not evading antitrust allegations:
       | 
       | > "We don't 'lock up' or 'lock in' our customers," and "we do not
       | 'leverage' anything," Google told employees.
       | 
       | But regardless, are they trapping customers and abusing some
       | unique power that makes them a monopoly or not?
        
         | RyanHamilton wrote:
         | Culture is based on what you actually do, not what you say.
         | Volkswagen said they wanted to make cleaner cars, instead there
         | was the emissions scandal. Most governments say they want to
         | build new homes, not many houses get built.
        
           | anticensor wrote:
           | Or worse, earthquake-fragile houses get built.
        
         | 2OEH8eoCRo0 wrote:
         | Combined with other evidence, it could show that they knew what
         | they were doing was wrong.
        
         | thomastjeffery wrote:
         | The crime is not saying something, the crime is _meaning it_.
         | 
         | Why would you tell you employees to use careful language? So
         | they can say something without being obvious.
         | 
         | The intent here is very clear.
        
         | klabb3 wrote:
         | 100% agree. This speaking-in-code game is testament to the
         | complete ineffectiveness of antitrust laws. I went through this
         | training as well and it's explicitly just about avoiding
         | certain words and phrases. Meanwhile we have an industry where
         | the _norm_ is anti-competitive behavior and myopic dominance
         | games. These rent-seeking monopolies aren't created by
         | accident.
        
         | marricks wrote:
         | I imagine a murder trial would be a lot easier if the person
         | charged was quoted saying:
         | 
         | "I'm going to murder this person"
         | 
         | Compared to
         | 
         | "I hope something bad happens to this person"
        
           | nonethewiser wrote:
           | But are you guilty of murder if you say "Im going to murder
           | this person?"
        
             | IvyMike wrote:
             | As your lawyer I strongly advise you to not say "I'm going
             | to murder this person".
        
               | Hamuko wrote:
               | How should I phrase my intent to squeeze the life out of
               | someone then?
        
               | quickthrower2 wrote:
               | I will reduce their market share
        
               | ForHackernews wrote:
               | I'm planning to excel in the extremely competitive air-
               | breathing segment this quarter.
        
             | drdaeman wrote:
             | (IANAL) AFAIK, intent matters a lot in the criminal law,
             | and if the statement is unambiguous it's significantly
             | easier to prove the intent.
        
               | nonethewiser wrote:
               | But the point is you would also have to actually kill
               | them.
        
               | qup wrote:
               | no, the point is once they're dead, it matters greatly
               | whether you intended to kill them or not
        
               | quickthrower2 wrote:
               | Not really. You can't know if someone you never met
               | killed someone after the fact so you rely on evidence.
               | Some of which is what you say. The jury are regular
               | people, not logicians.
               | 
               | In addition killing is not always a crime.
        
               | Aachen wrote:
               | I agree with the sibling comment about what the point
               | was, though of course you are technically correct as
               | well, but in addition it might be relevant to mention
               | that attempts at someone's life are also punishable.
               | Whether the analogy continues to work for anti-monopoly
               | law, I don't know
        
               | leereeves wrote:
               | Yeah, killing with intent is the very definition of
               | murder. (Edit: Unlawfully) Killing someone without intent
               | is manslaughter, with (generally) a much lighter
               | punishment.
               | 
               | But to answer GP's question, AIUI, merely saying "Im
               | going to murder this person?" does not make someone
               | guilty of murder or attempted murder, or (perhaps
               | surprisingly) even conspiracy to commit murder.
               | Conspiracy usually requires an overt act, like buying a
               | weapon, in addition to the statement of intent.
               | 
               | https://www.law.cornell.edu/wex/conspiracy
        
               | l33t7332273 wrote:
               | Generally it's only manslaughter if you were reckless or
               | negligent when you killed the person.
        
               | weaksauce wrote:
               | there's more nuance to the manslaughter than just killing
               | without intent. you generally have to be doing something
               | wrong in the first place to have it rise to criminality.
               | ianal though and different localities judge it
               | differently.
        
             | dotnet00 wrote:
             | It's more like, if you intentionally started avoiding a
             | murder spot specifically before a murder ended up happening
             | there, you'd look a lot more likely to have had some
             | inkling that something wrong was going to happen there than
             | if you had just always been taking the alternative route.
             | 
             | Similarly, if Google was intentionally avoiding using
             | anticompetitive language, it's reasonable to think that
             | they felt they might be facing some anticompetitive
             | behavior related action.
        
               | lsaferite wrote:
               | I'd say it's more like:
               | 
               | A lot of people are murdered in location A, we walk past
               | location A frequently, let's not walk by location A
               | anymore because the police are looking at us funny. Then
               | they get pulled into the interrogation room and they use
               | the fact that you stopped going by location A as evidence
               | that you were involved in the murders (that kept
               | happening even after you stopped walking by that
               | location).
        
           | pawelmurias wrote:
           | If you are saying things like "This would be a perfect murder
           | weapon" and "I wish John Smith was dead" it will make you
           | more likely to get convicted even if you are innocent.
        
             | henry2023 wrote:
             | - It was a joke bro.. sorry, your honor.
        
               | k12sosse wrote:
               | Like robbing stores and saying "twas merely a YT prank!"
        
           | 2OEH8eoCRo0 wrote:
           | Instead of drugs, call them onions. Instead of money, call it
           | flowers. Establishing euphemisms.
        
       | archo wrote:
       | https://archive.is/XsDSf
        
       | monksy wrote:
       | I need to be hired by Google so I can start the first Google
       | Monopoly board game club
        
       | gjvc wrote:
       | I like to avoid the word "share"
        
       | adolph wrote:
       | _That memo and others from 2009 and 2011, the DOJ argued, made it
       | clear that Google knew it needed "to be sensitive about antitrust
       | considerations" and allegedly worked to hide any sketchy-sounding
       | activity that could trigger antitrust scrutiny._
       | 
       | It's kind of weird that the price of being successful is getting
       | sued for monopolistic behavior. If Google had gone the way of
       | Yahoo!, no lawsuit. If you think your company will make it big,
       | then you have to be conscious about how lawyers will interpret
       | your words many years after the fact.
        
         | hotstickyballs wrote:
         | Being successful is ok. Exploiting your success to prevent
         | others from being successful is not
        
           | adolph wrote:
           | > Being successful is ok. Exploiting your success to prevent
           | others from being successful is not
           | 
           | Any entity builds on previous successes to continue existing.
           | Given that exclusivity agreements exist, how can a company be
           | both successful and not monopolistic? It doesn't seem fair to
           | say "lets look at what you did before you were successful,
           | which was legal at the time, but becomes illegal if you are
           | too good at it."
        
         | gustavus wrote:
         | I don't think the problem is they were successful, I think the
         | problem is more that they are using their success to
         | effectively lock down the entire internet until only their
         | approved platforms are allowed.
        
           | adolph wrote:
           | To what does the comment refer? Last I checked, Google has
           | not "effectively lock[ed] down the entire internet until only
           | their approved platforms are allowed."
        
       | mabbo wrote:
       | I feel like large companies no longer have any excuse for not
       | storing all text communications for a decade or longer. Text is
       | small. Storage is cheap. The idea that you just can't keep all
       | these text messages is absurd.
       | 
       | A recent criminal case in Canada was thrown out because the
       | police decided to turn off their body cam mics while they had a
       | conversation of what they were going to do during their arrest of
       | the accused. The judge decided it was suppression of evidence by
       | the police. (I agree with the decision).
       | 
       | A CEO choosing not to record certain conversations is, in my
       | view, not that far from different. It's taking active action to
       | ensure there's no record when it would have been easier to have
       | the record: a clear sign that they don't want someone to know
       | that was said.
        
         | sirspacey wrote:
         | In an adversarial case like this, that seems to make sense.
         | 
         | The issue is that there are many, many groups that would
         | happily sue a company to achieve a hostile objective (get
         | access to proprietary insights, change public opinion, etc.)
         | irrespective of the merits of their argument.
         | 
         | Accountability matters, but 100% observability and transparency
         | do not automatically deliver it.
         | 
         | As a startup founder I tried, As many other founders have. In
         | my circle we all learned the same lesson. Self-interested
         | observers could pollute "the commons" very quickly and break
         | the company culture.
        
         | twobitshifter wrote:
         | Exactly, these companies spoiled just train these employees on
         | not to break the law. It's the drive to find an edge over
         | competitors that's making employees take these unethical
         | behaviors. When they realize nobody's watching, they're more
         | likely to act unethically.
         | 
         | A good comparison is the outrage that arises at speed cameras.
         | People can't believe that a camera could write a ticket for
         | them. They'll spoof and obscure license plates, take alternate
         | routes, and try all sorts of things to avoid following the law.
         | Just don't speed and you'll be ok. Don't act unethically in
         | business and you'll be ok too.
        
           | BitwiseFool wrote:
           | >"Don't act unethically in business and you'll be ok too."
           | 
           | Easy to say, but the real world is full of grey areas,
           | judgement calls, and interpretations. We don't have a law
           | that says "don't act unethically" because it is way too
           | broad. Regardless, you would still need a judge or a jury in
           | order to make a verdict that unethical actions were taken.
        
         | Scaevolus wrote:
         | There is effectively no upside to retaining records from years
         | ago, only downside when it comes back to bite you in the
         | future.
         | 
         | This is as true for corporate emails as it is for your ten year
         | old social media posts.
        
       | alberth wrote:
       | > "As far back as _2003_ , Google managers circulated unambiguous
       | instructions on phrases to avoid to ensure they don't come across
       | like monopolists. ... Another internal presentation from March
       | _2011_ , titled 'Antitrust Basics for Search Team,' tells
       | employees:..."
       | 
       | This is an odd article from Bloomberg since they are reporting on
       | events that happened 20-years ago.
        
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