[HN Gopher] The way that Jensen Huang runs Nvidia: 40 direct rep...
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       The way that Jensen Huang runs Nvidia: 40 direct reports, no 1:1s
        
       Author : vinnyglennon
       Score  : 119 points
       Date   : 2023-09-12 19:42 UTC (3 hours ago)
        
 (HTM) web link (twitter.com)
 (TXT) w3m dump (twitter.com)
        
       | matt3210 wrote:
       | This is a psy-op to get AMD to have this horrible management
       | structure.
        
       | aborsy wrote:
       | - Does not conduct 1:1s - everything happens in a group setting.
       | 
       | Wouldn't in large meetings mostly the loudest and most political
       | be heard? How do you hear everyone in a large meeting? Who takes
       | credit, assumes responsibility, be more or less paid, etc?
       | 
       | 1:1 are important, at least to connect to people.
       | 
       | Nvidia bet on a good fast growing market early on (AI). Maybe
       | that explains their success. Also, take these stories with a
       | grain of salt, til the sources are clear.
        
         | fortran77 wrote:
         | > Nvidia bet on a good fast growing market early on (AI)
         | 
         | No. Early on they realized that supporting developers for GPGPU
         | is important, and many industries have been well served by it,
         | starting with computer graphics and gaming.
        
         | itiro wrote:
         | Connection to people is important and grown ups can sort out
         | how and when.
        
         | mcoliver wrote:
         | You know where people play politics? 1:1's. Stories get told,
         | facts left out, no dissent, people take credit for things they
         | shouldn't be taking credit for. Group accountability and
         | transparency squashes all that.
        
           | aborsy wrote:
           | People play politics everywhere possible. 1:1 at least
           | guarantees that you have a chance to present your work.
           | 
           | Problems with meetings: people don't express themselves
           | because they might offend others or create enemies, people
           | follow each other, no defined rules on how the meeting
           | operates, problems with credit, diluted responsibilities,
           | opportunities for shifting the work and credit, as someone
           | said in comments formation of cliques competing, etc.
           | 
           | Both are probably needed. You need to mix.
        
             | heisenbit wrote:
             | Group settings favor bolder, louder folks. But then he has
             | email sampling. Besides a top manager directly cutting
             | through layers changes communication culture. When facts
             | and not presentation becomes focus of the group other sets
             | of skills than political are becoming valued more.
        
           | caminante wrote:
           | For me, shadow governance is intrinsic to large
           | organizations.
           | 
           | It's going to happen.
           | 
           | At these "open" nVidia meetings, I'm sure cliques are texting
           | on MSFT Teams or SMS.
           | 
           | I'm skeptical that 1:1 here means no 1:1 contact and rather
           | no recurring meetings with reports.
        
           | agumonkey wrote:
           | I often wonder what's the right balance between group and
           | personal, as you say, 1:1 has issues, but groups have some
           | too (extrovert can use more space).
        
         | koromak wrote:
         | The meetings he's are are already filled with people
         | comfortable being loud and political. I'm sure the actual
         | technical doers are having plenty of 1:1s
        
       | Havoc wrote:
       | If you're sitting of a money printer then damn near any org
       | structure will work.
       | 
       | The only interesting part is Nvidia getting their bets right
       | repeatedly & the why behind that is likely interesting. Is lack
       | of 1:1s the secret recipe...doubtful
        
       | tpmx wrote:
       | No status reports, instead he "stochastically samples the system"
       | - Doesn't use status updates because he believes they are too
       | refined by the          time they get to him. They are not ground
       | truth anymore.         - Instead, anyone in the company can email
       | him their "top five things" with          whatever is top of
       | mind, and he will read it         - Estimates he reads 100 of
       | these everyone morning
       | 
       | I like this idea.
        
         | basiccalendar74 wrote:
         | In practice, each org has a top5 mailing list to which
         | employees send weekly updates. Jensen samples from these
         | mailing lists.
        
           | tpmx wrote:
           | Who can read the mails sent to each org's top5 mailing list?
           | Can ICs subscribe?
        
             | basiccalendar74 wrote:
             | everyone in the org can read them. One can also subscribe
             | to other org's mailing lists.
        
               | tpmx wrote:
               | Awesome.
               | 
               | I'm a software guy who for 1.5 years worked for a
               | hardware company with a relatively strict upwards-only
               | information reporting structure. It wasn't even for
               | secrecy, it's just that the people running it didn't
               | understand the concept of collaboration at all. They were
               | a mix of physicists and economists. Really smart but
               | also, as it turned out, very 'square' people. It was a
               | relatively small company, around 100 people.
               | 
               | It felt quite soul-crushing after a busy week to have to
               | spend mental efforts writing up a report to someone 1-3
               | levels up... especially if you had no idea if it was ever
               | read. And then do this every single week. If colleagues
               | could consume and learn from this effort it would make a
               | lot more sense.
               | 
               | Never again. Went back to the relatively speaking much
               | saner software world after that experience.
        
               | cloudripper wrote:
               | Thank you for the articulation of the issue and your
               | experience dealing with it. Were you aware of the
               | articulated issue (the absence of collaboration) while
               | you were there? Or did it only become clear in
               | retrospect? I imagine in an environment like this it
               | would be easy to get lost in the feeling of being
               | undervalued and disrespected, without being clear of the
               | source/cause of that feeling (unhealthy organizational
               | culture).
        
         | epolanski wrote:
         | Yeah, but it works if someone reads and cares.
        
       | mrcwinn wrote:
       | I love this. When I was CEO of a roughly 60-person startup, one
       | of the things I told my (then-new) executive team was, I don't do
       | 1:1s and I'm not here to develop you professionally. If you
       | require professional development, I made a mistake placing you on
       | my executive team. It helped establish a culture of execution and
       | high standards.
       | 
       | It also fostered a lot of trust and cohesion. Everyone knew they
       | were there because they deserved to be there, and so it made it
       | very easy to make fast, correct decisions without a lot of
       | bullshit. They were a great group and I felt lucky to have them
       | on the journey.
        
         | bloqs wrote:
         | Everyone regardless of status, position and experience requires
         | professional development. Otherwise you claim omnicience.
         | Finding willing participants to seed a narcissistic pyramid of
         | self congratulation who are willing to forego this, to furnish
         | either their ego or yours (or both) is commendable, however.
        
           | DiggyJohnson wrote:
           | This seems like an abuse of the word need. Most of
           | "professional development" is self-actualized, and a product
           | of experience, ability, and achievement on the job.
           | 
           | I think explicit PD makes sense at a big corporation or even
           | a medium sized firm, but not in a startup environment where
           | every second counts.
        
           | protastus wrote:
           | I believe the idea is that these individuals are expected to
           | develop themselves through a combination of self-awareness,
           | autonomy, ambition and an environment that promotes growth.
           | 
           | Executives are expected to be mature enough to not need hand
           | holding.
        
           | rmk wrote:
           | The idea is that Professional Development should be sought
           | elsewhere, not from the CEO. That's not the same as 'no one
           | needs professional development'.
           | 
           | If you do not do Professional Development, and make this
           | clear to your hires whom you expect to be pretty good at
           | their job functions already, I do not see how it should be
           | treated as cultivating yes-men. 'I don't do Professional
           | Development' is also not the same as 'I can't take feedback
           | or let someone call a spade a spade'.
        
         | waffleiron wrote:
         | How did that work out? I am wondering how much to take out of
         | that anecdote without more info on how that company did with
         | you as CEO.
         | 
         | You are talking in a past tense, and I can't help but wonder
         | about the reason for that.
        
         | bjt12345 wrote:
         | I suppose the first question is.
         | 
         | What's in it for me?
         | 
         | What's on the table here?
         | 
         | This to me sounds like a culture of no support for technical
         | staff, no listening, and helicopter management when things go
         | wrong.
         | 
         | And no training budget.
        
           | DiggyJohnson wrote:
           | Just because something sounds bad to you doesn't make your
           | speculation accurate.
           | 
           | > and no training budget
           | 
           | You're just speculating. And this GP was referring to his
           | executive reports, not the ICs.
        
           | ShamelessC wrote:
           | Presumably a lot of money and mental health issues.
        
       | DiabloD3 wrote:
       | [flagged]
        
         | sebzim4500 wrote:
         | I wish I was as unsuccessful as Nvidia.
        
         | epolanski wrote:
         | Imagine being seriously convinced Nvidia is falling apart.
        
           | DiabloD3 wrote:
           | Imagine being seriously convinced Nvidia is a good example of
           | a successful tech company, and that Jensen is just a quirky
           | startup CEO and should be worshipped like how people worship
           | Steve Jobs (which is also wrong to do, fwiw).
           | 
           | Again and again, Nvidia does everything possible to make
           | shareholder value look good, while robbing both shareholders
           | and customers of value.
        
             | epolanski wrote:
             | Those are opinions not facts.
             | 
             | Anyway, I was writing a longer post but I'll summarize it
             | very simply: lack of competition in the GPU market (which
             | is the cause of your overblown points) isn't Nvidia's
             | fault.
        
               | DiabloD3 wrote:
               | How isn't it Nvidia's fault? Nvidia refuses to compete.
               | 
               | They refused to compete for the Sony contract, they
               | refused to compete for the Microsoft contract, they've
               | refused to compete for countless Top500 supercomputer
               | contracts. They didn't just not win the bid, they didn't
               | even bother bidding in some cases.
               | 
               | They "competed" for the Switch contract because they had
               | a warehouse of SoCs that were made for an era of gaming
               | phablet that never happened and selling them at cost to
               | Nintendo was the best they could do.
               | 
               | You know how they chose to compete? They bought Mellanox,
               | a smaller but _extremely_ competitive company in the high
               | bandwidth interconnect market.... which after the Nvidia
               | acquisition, Nvidia dropped the Mellanox name (maybe the
               | _most valuable_ thing in the entire acquisition!)
               | 
               | I'm straight up glad I don't own Nvidia stock. I'd have
               | an ulcer if I did.
               | 
               | I'm not saying AMD is magically better here, AMD has all
               | of their corporate and technological warts too... but at
               | least they show up and do the job. Nvidia doesn't even
               | show up.
        
       | sdfghswe wrote:
       | I'm not saying these are good or bad. But I note that every time
       | a company becomes "hot", people start mindlessly copying its
       | quirks, as if those are the things that make the company. They
       | might be, or they might not.
       | 
       | Reminds me of a friend who didn't wear socks because Einstein
       | didn't wear socks. The implication being "he doesn't wear socks
       | and he's smart, so if I don't wear socks I'll be closer to being
       | as smart as Einstein". Ok, we were like 8 years old, but still.
        
         | jabradoodle wrote:
         | This drives me crazy. let's adopt the practices of this blog
         | post from an org 100x larger than ours, building a product
         | which is in no way similar to ours... why?
        
           | rnk wrote:
           | Hey, 40 direct reports is accepted best practice! Remember
           | when google did that? My manager was a poser back 15 years
           | ago, he had only 20 direct reports - I'm not making this up.
        
             | bbarnett wrote:
             | No one on ones is probably to protect from sexual assault
             | allegations. No time alone == safe.
        
               | 13of40 wrote:
               | Well hold up, I do 1:1s with people at least every two
               | weeks, but I haven't actually breathed the same air as
               | one of them since the beginning of summer. (We both drove
               | to that empty building downtown and had lunch, IIRC.)
        
               | sneak wrote:
               | It saves on communication time, less repeating.
               | 
               | I get a lot of cold emails from my website, asking me
               | things. I ask those corresponding with me to ask the
               | questions on my BBS instead, so when I take the time to
               | answer, the answer benefits more than one person, and
               | there is increased ROI on the time and energy spent
               | constructing a thoughtful reply.
        
         | tstrimple wrote:
         | And so, microservices and kubernetes were thrust upon the
         | unsuspecting world.
        
         | mongol wrote:
         | Didn't Einstein wear socks? Seems like a misunderstanding.
         | Sounds more like Steve Jobs to me
        
           | bookofjoe wrote:
           | shoes
        
         | satvikpendem wrote:
         | YC talks about exactly this idea, cargo culting startups:
         | https://www.ycombinator.com/library/IR-dalton-michael-silico...
        
         | blantonl wrote:
         | The people that imitated Steve Jobs' worst traits under the
         | auspices that they were "as smart and driven" as him and
         | therefore should mimic some of these traits was rather
         | maddening.
         | 
         | I honestly believe there was an entire generation of young
         | managers who thought that it was OK to wear turtlenecks every
         | day and be an abrasive asshole.
        
       | andsoitis wrote:
       | > Does not conduct 1:1s - everything happens in a group setting
       | 
       | I don't believe that. There's really no confidential matters he
       | discusses with team members on a 1-on-1 basis?
        
         | bbor wrote:
         | "Does not schedule 1:1s" likely doesn't mean "never has 1:1
         | conversations in his life". I have no idea what being a ceo of
         | a infinity-dollar company is like, but I imagine he's on
         | somewhat amicable terms with many of his reports, and many
         | opportunities outside of scheduled meetings to talk with them.
         | Slack, for example - assuming he's not pulling a Sundar ;)
        
         | stusmall wrote:
         | I think they are referring to regular, scheduled, private
         | standing meetings between a manager and their subordinate. They
         | are often called "1 on 1s". Of course he talks to folks in
         | private when needed.
        
         | pixl97 wrote:
         | Depends what you mean by group, but ya, even 'personal'
         | meetings probably have a member of HR in the room.
         | 
         | There is no thing as so confidential that only 2 people need to
         | know it.
        
           | ghaff wrote:
           | >even 'personal' meetings probably have a member of HR in the
           | room
           | 
           | That seems ludicrous at any company I've worked for absent
           | some serious HR-related issue.
        
           | sokoloff wrote:
           | In my experience, if HR is in the room for a 1:1:1 personal
           | meeting, things are not going well for at least one person in
           | that meeting.
        
       | paganel wrote:
       | 1:1s are mostly a fad, people refusing to go with the team and
       | thinking that they're special and that they need personal
       | counselling and growth-ing and all that bs.
       | 
       | It's simple, you're either part of the group or you're not,
       | there's no "I" in group. I don't see past great leaders (military
       | and not only) doing 1:1s with the members of their groups.
        
         | mytailorisrich wrote:
         | I suspect that it was routine for "past great leaders" to have
         | 1:1s, which only means to have opportunities to speak face to
         | face in private with direct reports.
         | 
         | The modern 'open space' office makes it impossible because it
         | is effectively a panopticon where everyone is in full view and
         | hearing distance of others all the time so effort has to be
         | made to schedule 1:1s and that may seem forced and contrived.
         | 
         | When one had to go to their manager's private office to report
         | of discuss something it was easier to exchange in confidence
         | without any specific planning.
         | 
         | My personal experience is that 1:1s are very useful not just as
         | an opportunity to raise and discuss concerns but to create
         | rapport and talk shop openly and informally.
        
           | ethbr1 wrote:
           | 1:1 feel like an unhealthy commingling of management with
           | mentorship. Better the two are distinct.
           | 
           | You have a relationship with your manager.
           | 
           | You have an optional relationship with a mentor.
           | 
           | There's no reason for both to be the same person. In all
           | probability, your manager might not even have the skills to
           | be a good mentor.
           | 
           | And they certainly don't have aligned incentives while _also_
           | people-managing you.
        
             | not2b wrote:
             | You can have a regular 1:1 with your mentor, even if that
             | person isn't your manager. I have a regular 1:1 with a
             | developer who will eventually take over some of my
             | responsibilities, but he doesn't formally report to me.
        
           | ghaff wrote:
           | There's probably truth in that. If I think back, I'd have 1:1
           | talks with managers all the time in prior lives but I'm not
           | sure I ever had standing 1:1s. Even at my current company, we
           | often theoretically had regular 1:1s but with travel and
           | other schedules they could end up being every month or two.
        
           | throwway120385 wrote:
           | The only way I've found to have effective 1:1s is to come
           | armed with pointed questions about how things are going, and
           | to actually be aware of what your reports are working on and
           | who they're working with enough to know what questions to
           | ask. They don't work if you're passive. You can surface a lot
           | of vague feelings of unease or satisfaction with initial
           | questions that you can turn into in-depth conversations, and
           | those usually tell you what the person's preferences and
           | areas of growth are.
           | 
           | I think no matter what structure you put in place as a
           | manager you still have to get to know your reports well
           | enough to know what you can and can't confidently ask them to
           | do.
        
         | SkyPuncher wrote:
         | I found 1:1s profoundly helpful as a manager. You get insight
         | into the team and business that you don't get in day to day
         | meetings.
         | 
         | Notably, when you have trust, your reports will tell you what's
         | actually wrong.
        
         | dicriseg wrote:
         | Completely disagree. Some folks are brilliant but aren't going
         | to function well in group settings all of the time. You still
         | need to find a way to listen to what they have to say, and 1x1s
         | accomplish that for many people. Otherwise, group dynamics can
         | just bias toward the loudest or most outgoing.
         | 
         | Not to mention, you also get to just talk nonsense and get to
         | know each other as humans a bit. Some folks enjoy that, me
         | included.
        
           | vsareto wrote:
           | They also find people who don't work out, since folks might
           | be hesitant calling out under performers in a group setting
           | (or frankly putting those thoughts in a discoverable chat app
           | even in DMs)
        
         | hiq wrote:
         | How do you deal with people who don't or barely talk in group
         | settings? Is this just a no-go and they're out?
        
         | wxnx wrote:
         | Any evidence for them being a fad? I definitely remember my
         | parents' generation having dedicated one-on-one meetings with
         | their managers on a regular basis, regardless of what field
         | they were working in (skilled labourers, but none of them in
         | tech).
        
           | [deleted]
        
           | icedchai wrote:
           | The first 15 years of my career, up until roughly 2010, I had
           | no regular 1:1's in tech. Managers were generally more
           | technical also (they would do non-critical path dev work.)
           | Today there is more separation between "people management"
           | and "technical management." Usually one or the other suffers.
        
         | rcme wrote:
         | I agree in principal, but in practice stroking people's egos
         | with personal attention works wonders!
        
         | the-smug-one wrote:
         | >I don't see past great leaders (military and not only) doing
         | 1:1s with the members of their groups.
         | 
         | You don't think Titus Labienus discussed anything one on one
         | with Julius Caesar? That just sounds like insanity.
         | 
         | I want 1:1s, it's the best way that I can make my boss work for
         | me. That stuff gets me raises and promotions.
        
         | epolanski wrote:
         | Any team and organization does 1:1s in some ways regardless of
         | how formal they are and regardless of those being scheduled on
         | your outlook calendar.
         | 
         | Even a chat exchange of ideas or mails qualify as a 1:1.
        
           | ghaff wrote:
           | I probably never had scheduled 1:1s with my manager prior to
           | my current job (and it's been hit or miss when I was
           | traveling a lot) aside from specific events like maybe
           | performance reviews. But had lots of in-person conversations,
           | many with open doors, some not.
        
       | somewhereoutth wrote:
       | 1:1s are a peculiarly American thing (in my experience) - perhaps
       | something to do with the individualistic yet somewhat still old
       | fashioned and hierarchical business culture?
       | 
       | 1:1s are problematic because they discourage/displace lateral
       | communication between team members and encourage siloing.
       | Everyone has to guess what 'the boss' said to the others, and to
       | figure out which piece of the puzzle they've been entrusted with
       | - classic oppressive divde and conquer strategy. Of course for
       | people who may not be comfortable in social settings, 1:1s may be
       | the only thing they can grapple with properly.
        
         | christofosho wrote:
         | I appreciate your opinion and although I disagree, I'm curious
         | about how you handle talking to reports about their careers,
         | the work they've been doing, progress on their goals, problems
         | they are encountering, etc.?
        
           | version_five wrote:
           | All of that sounds like something that could happen annually.
        
         | JTbane wrote:
         | I absolutely despise 1-on-1s. It's either me complaining about
         | corporate policies that I have no power to change (looking at
         | you, WFH) or some feature is a complete dumpster fire and I get
         | lectured about it.
        
         | tstrimple wrote:
         | That's odd. 1:1s shouldn't be used for normal every day work
         | and project activities. It definitely shouldn't be just a
         | status update to your manager. For me they are a way of
         | checking in on longer career and growth goals that can be
         | neglected when caught up in the "real work". They are also
         | where I check in on promotion readiness and ensuring
         | expectations are aligned. Things which you typically _don 't_
         | want the rest of the team in on. Anything directly project
         | related should be either a team meeting or shared via more open
         | communication channels.
        
       | justheretoday wrote:
       | The other anomaly is that Jensen talks all the time with ICs
       | doing the work. I was only a couple of months into working at the
       | company before I got to have a face to face discussion with him
       | about a project I was working on. I have seen many mid-level
       | engineers (IC4-IC5) give him deep dives in these group meetings.
       | It can be very stressful being under Jensen's microscope, but it
       | dramatically reduces the "let's show pretty slides to the CEO to
       | show him everything is good" BS. I was previously at a startup
       | 1/100th of this size where the CEO was far less connected to rank
       | and file engineers, so it has been a really nice change.
        
         | icedchai wrote:
         | I've been on small teams where the direct manager was
         | completely clueless about the day-to-day work of his 3 or 4
         | reports. These are professional meeting attenders, basically.
         | 10+ years ago this seemed much less common in tech. Management
         | was more technical and CEOs would actually talk to the ICs.
        
       | jiggawatts wrote:
       | With 40 direct reports, he can pay attention to each one for at
       | most about an hour per week on average. (Even if he works crazy
       | hours, you have to factor in overheads and other tasks.)
        
         | koolba wrote:
         | Only having your boss bother you for an hour a week doesn't
         | seem so bad.
        
       | nipponese wrote:
       | Published by "strategy" consultant with no cited sources. Naa.
        
         | dang wrote:
         | Some are listed here:
         | https://twitter.com/petergyang/status/1701644142739349898
         | 
         | I haven't watched https://www.youtube.com/watch?v=h5xY_kRKHxE
         | but perhaps someone will be interested enough to.
        
       | nine_zeros wrote:
       | A lot of modern software management is utter BS with ceremonies
       | and processes, all filled with BS work for optics and politics.
       | 
       | The old-school SV management style of actually being a leader is
       | lost these days.
        
         | khazhoux wrote:
         | You're wrong. Not a single piece of working software (literally
         | zero) was shipped before Agile was invented 15 years ago.
        
           | nine_zeros wrote:
           | > You're wrong. Not a single piece of working software
           | (literally zero) was shipped before Agile was invented 15
           | years ago.
           | 
           | You're wrong. Not a single piece of working software
           | (literally zero) was shipped before a combination of Leetcode
           | + agile + performance reviews + feature factory culture +
           | microservices was invented in the last decade.
        
         | greenthrow wrote:
         | Don't blame systems for ineffective leaders. Those leaders
         | would be ineffective under any system.
        
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