[HN Gopher] RadioShack's new owner plots old comeback strategy
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       RadioShack's new owner plots old comeback strategy
        
       Author : rmason
       Score  : 27 points
       Date   : 2023-09-03 20:55 UTC (2 hours ago)
        
 (HTM) web link (retailwire.com)
 (TXT) w3m dump (retailwire.com)
        
       | neilv wrote:
       | 504 error.
       | https://web.archive.org/web/20230903205636/https://retailwir...
        
       | bigyikes wrote:
       | It's a shame what happened to RadioShack. I liked them for hobby
       | components.
       | 
       | >Items will include "more end products than the stores have
       | typically sold, focusing more on cellphone products, headphones,
       | batteries and adapters, for instance."
       | 
       | I don't see this as a winning strategy. I can buy any of these
       | items at a number of convenient locations, like Amazon, Target,
       | Best Buy, and Walmart. Why would I choose RadioShack, especially
       | when I don't have faith in their ability to price competitively?
       | 
       | I will go to a RadioShack when I can get things there that I
       | can't get quickly elsewhere.
        
         | Waterluvian wrote:
         | Wow that's their plan? To just be another overpriced cellphone
         | kiosk?
        
         | duskwuff wrote:
         | > I don't see this as a winning strategy. I can buy any of
         | these items at a number of convenient locations, like Amazon,
         | Target, Best Buy, and Walmart. Why would I choose RadioShack,
         | especially when I don't have faith in their ability to price
         | competitively?
         | 
         | Moreover, that's just doubling down on the same business
         | strategy that already ran the company into the ground. I can't
         | imagine it's going to work any better this time.
        
         | yourapostasy wrote:
         | _> I don 't see this as a winning strategy._
         | 
         | I wonder if most of their storefronts are leased or outright
         | carried on their books (shades of McDonald's strategy). If they
         | own the dirt most of their storefronts sit upon (they have
         | someone in corporate who manages real estate, but I can't tell
         | if that is just overseeing corporate property like distribution
         | centers and offices or they pulled a McDonald's), in some
         | circles the real estate play is the asset and anything else is
         | cash flow to keep the lights on.
        
         | tyrfing wrote:
         | Have you gone to similar retailers recently, ones like
         | Batteries Plus?
        
         | sixothree wrote:
         | The worst part is them completely missing the entire maker
         | revolution. It was perfect for them.
        
       | rmason wrote:
       | I think the best chance for RadioShack to make a comeback is to
       | become the electronics store for small towns like the Dollar
       | stores. If I live in the country why should I have to travel to
       | the city to buy a laptop or a cell phone or even a big screen TV?
       | The only success Sears had in the last thirty years were their
       | small town stores which were franchised.
        
         | mortureb wrote:
         | Everyone buys these things online or at Walmart. I think the
         | best bet would be to try to remain small and capture the
         | hobbyist market around electronics. Michaels already exists for
         | art supplies, Home Depot can supply the screws but no one can
         | really supply electronic components, PCBs, 3D printers etc.
        
           | dragontamer wrote:
           | PCBs these days are like $5 per board from American makers
           | like DKRed (Digikey's PCB service), with support for both 2x
           | layer and 4x layer boards. Radio Shack will never be able to
           | compete against DKRed (or OSHPark) from PCB making
           | perspective. Even cheaper if you buy from China.
           | 
           | Radio Shack would be best as a board-level hobbyist group:
           | selling Teensy, Arduino, Beaglebones, Rasp. Pi... as well as
           | wires and common components.
           | 
           | A few wires, a standard board like Arduino, and some I2C or
           | SPI components will be enough for most hobbyists, and "looks"
           | far easier than a breadboard or PCB.
        
             | smaudet wrote:
             | I don't know, I think a shop that could offer both would be
             | invaluable. I haven't heard of either of those PCB
             | services, I'm not in the market to make them, but if I walk
             | into a store and see this on offer, especially if someone
             | is helping me to design etc, that could be a valuable
             | service.
             | 
             | Wholesale mfgs will always be cheaper, but there is
             | something to be said for a one-stop shop experience. I
             | don't have to spend time learning websites or which tools
             | they accept, I can just go to the store to get my idea
             | built.
        
           | nodesocket wrote:
           | I honestly don't know how Michaels is still in business. I do
           | tend to think it's not necessary location that is going to
           | make it for Radio Shack, but their products, and target
           | market. They should focus on makers, Raspberry Pi, Arduino,
           | Drones, make that their core business. Pricing needs to be
           | competitive (vs online), stock should be plentiful, and
           | knowledgeable employees (maybe like a Geek Squad equivalent
           | "The Shack").
        
             | lancesells wrote:
             | The thing with Michaels is there are a lot of products that
             | are nicer to experience in offline instead of online. For
             | electronic components I'm not sure that's the case. I know
             | very little about electronics but I would much rather go to
             | adafruit.com and look at tutorials, specs, etc. and then
             | order. I personally don't need any sort of tactile feel or
             | quality control on breadboard compared to if I'm buying
             | yarn to knit something.
        
               | bbarnett wrote:
               | _The thing with Michaels is there are a lot of products
               | that are nicer to experience in offline instead of
               | online._
               | 
               | I agree, and even wonder what's up with bed bath and
               | beyond's implosion. Many people, mostly but not only!
               | women, tend to really really care what pillows look and
               | feel like.
               | 
               | I think the only reason Amazon works here, is the crazy
               | free return shipping.
               | 
               | But still, how is that the same?? I don't care about
               | pillows, but I know if I did, I'd want to choose! To
               | touch! To see how fluffy, how they look..
               | 
               | Hrm. Maybe I am harbouring an unknown pillow fetish.
               | 
               | Anyway, I don't get it either. If Michael's can't
               | survive, can anything?
        
               | bombcar wrote:
               | Bloodbath and beyond was just insanely overpriced. Kohls
               | is surviving because they have billions of coupons, but
               | they also are encroaching on things like BB&B sold. They
               | were finally killed in my opinion by the wedding registry
               | options at other stores getting better.
               | 
               | Michael's survives by having way more art supplies than
               | other places and people who do art wanting it NOW and not
               | later.
        
             | troupe wrote:
             | Frames, both custom and premade, tend to be harder to order
             | online because of shipping and because you often want to
             | actually see it...or someone has to made it for you. Many
             | of the craft or home decor items are similar. Michael's
             | markup on those types of things is probably pretty high, so
             | even the stuff sold on sale after the season is probably
             | making good profit.
        
           | bsder wrote:
           | > Everyone buys these things online or at Walmart.
           | 
           | Most people need in-person, tech customer support--especially
           | in small towns. Radio Shack could find a nice niche by being
           | that.
           | 
           | The problem is that while it could be profitable, it won't be
           | a "growth industry". And that seems to be a gigantic problem
           | given the MBA management mindset in the US.
        
             | notatoad wrote:
             | "people will pay more to shop in person because they want
             | the in-person support that our staff provide" is written on
             | the gravestone of every dead retail company.
        
           | fsckboy wrote:
           | sell linux phones, etc
           | 
           | i spent my teen years studying and selecting electronic
           | components from radio shack.
        
           | easton wrote:
           | I mean, Micro Center exists in some areas of the country (the
           | one near to me is literally next to a Michaels). The reason
           | it's not everywhere is probably because there's not as much
           | demand outside of big cities.
        
             | bsder wrote:
             | _Cries in Fry 's_
             | 
             | Austin, of all places, really could use a Microcenter. I'm
             | suprised they haven't put one there given they have them in
             | Houston and Dallas.
        
               | bigyikes wrote:
               | Ha, we posted nearly identical comments at nearly the
               | same time.
               | 
               | (Sorry, this comment doesn't add anything, but it was too
               | synchronistic to not point out)
        
             | bigyikes wrote:
             | Begging for a Micro Center in Austin. They're in Dallas and
             | Houston, so it surprises me we don't have one in the tech
             | capital of the state.
        
             | hellotheretoday wrote:
             | I moved 2 years ago but before that I lived about 10m from
             | a micro center for a decade. The hobbyist section in that
             | time progressively got smaller and the selection was
             | overtaken by branded expensive tools and kits. Like instead
             | of just selling the cheap Chinese screwdriver set you could
             | buy on Amazon for 9.99 they'd sell ifixit branded
             | screwdrivers which appeared to be of the same build quality
             | but with the branding and micro center markup were now
             | 24.99 for the exact same set in terms of features. Or the
             | solder practice kits where you could make a blinking heart
             | from an op amp but for $20 when you could get it online for
             | half that. Raspberry pis and arduinos and such were usually
             | priced well but not always although sometimes they'd be on
             | sale for very good deals. They'd sell hats, sensors, and
             | such for them and those would be marked up considerably.
             | 
             | So it was the same problem as RadioShack; anyone who knew
             | what they were doing would plan out a project and order
             | what they needed online to save a considerable amount. What
             | you'd buy would be if you forgot or broke something and
             | needed to grab something asap and didn't want to wait. That
             | didn't justify the space I suppose so they kept shrinking
             | it down
             | 
             | What was really annoying was the stuff that would really be
             | handy would be like small packs of passives. Like when I
             | went to akihabara in Japan there was a market that sold
             | small packet of things like resistors, capacitors,
             | transistors, etc. in little baggies for few yen. And when I
             | went to shenzen it was even better, you could get basically
             | anything, smd or throughhole, in any quantity, but that's
             | kind of cheating ha. Micro center didn't do this at any
             | point I lived near it. They would only sell the big
             | assortments so if you just needed a 100ohm resistor for an
             | arduino project you had to spend $20 to buy 300 assorted
             | through holes. Frustrating and pricey so id rather just go
             | online and spend less to get a better and broader
             | assortment.
             | 
             | Maybe if we actually do some real right to repair there
             | might be some demand to justify but as is I think it's just
             | one of those niches that cannot compete with the internet
             | and warehouse/logistic companies like digikey and mouser.
             | There's just too many skus
        
               | spiritplumber wrote:
               | how do you live 10 meters away from a micro center? next
               | building?
        
         | themerone wrote:
         | You say that as if people in the country can't shop on line.
         | 
         | I live close to big electronics stores and I buy all that stuff
         | online.
        
         | wizerdrobe wrote:
         | I live in the country and frequent the Dollar General for those
         | little daily things. Jug of milk, a freezer pizza, some cat
         | litter, a pack of beer and some hot dog buns.
         | 
         | I don't but these all at once in a single trip, I go there 3 or
         | 4 times a week as I find I need them and forgot to purchase
         | them at the grocery store a good trip away. That's what a DG
         | operates on, those daily needs close by. Closer than a Wal-Mart
         | or an Ingles would ever get.
         | 
         | Maybe the next best analogy for what a Radio Shack could be is
         | like an Ace Hardware. The small town Aces are often better than
         | anything I've seen in the city competing with a Lowe's and Home
         | Depot. However, I have a hard time seeing the volume to work.
         | If I'm on a project getting that extra tube of caulk and backer
         | rod or can of primer paint an Ace is great and closer than the
         | Big Town Box Store 25 minutes away so they win my routine
         | business and the routine business of folks nearby be they DIY
         | or professional.
         | 
         | I just have a hard time seeing enough consumer electronics use
         | that it would matter. The most routine thing would be a cell-
         | phone and for most that really means driving to the ATT store
         | to see what my upgrade elegibity looks like this season.
        
         | [deleted]
        
       | spiritplumber wrote:
       | They should've gone full maker-movement in the 2010s. I remember
       | for a job I had building barge controllers, one of the design
       | requirements was to use as many Rat Shack parts as possible, and
       | space them out, so that the technician could do a quick repair if
       | needed. So the PCB looked like a corner with modern components on
       | it, and then 30 square centimeters of, well, rat shack part
       | sitting in sockets :)
        
       | bitwize wrote:
       | Micro Center seems to be doing well, doing what Radio Shack and
       | Fry's did in decades past without being trashed in the retail
       | space. So it _can_ be done. They just need the right mix of
       | consumer, enthusiast, and  "prosumer" marketing strategy.
        
       | causality0 wrote:
       | It would be really cool if there was a Radio Shack in my area I
       | could go to get electronics components, 3D printer filament,
       | maybe rent time on a laser engraver or vinyl cutter.
        
       | exabrial wrote:
       | Radioshack needs to jump on the Maker movement, Right To Repair
       | movement, and science education movement. Offer everything from
       | 3d printing classes to how to fix classes. By educating the
       | masses, you create demand for your products you're selling.
        
         | PM_me_your_math wrote:
         | I just need a single 100uF 100V Electrolytic NP Capacitor
        
           | mananaysiempre wrote:
           | Nobody will really sell you less than a dozen of those, they
           | are just too cheap :) But if there really nobody in the US
           | selling components retail for like 3x Mouser (which can
           | already be 10x to 100x wholesale for the cheap stuff, mind
           | you), somebody does need to get on that.
           | 
           | (Just looked at Micro Center, and their selection looks a bit
           | pitiful compared to what I used to be able to get in Moscow
           | when I lived there. They only have 46 kinds of caps _total_
           | --in particular, no 100uF 100V ones at all. Mouser has those
           | for $1.50 apiece, but if that's all you want then of course
           | they'll kill you on shipping.)
        
         | kevin_thibedeau wrote:
         | They just need to be a mini Micro Center. That would actually
         | differentiate them rather than being a run of the mill cell
         | phone store.
        
           | johnjones4 wrote:
           | This exactly!
        
         | kmeisthax wrote:
         | Correction: needed to jump on the Maker movement 20 years ago.
         | 
         | In fact, they used to be right in the center of that!
         | RadioShack _was_ the maker movement back when makers were
         | really into amateur radio and CB. Then they branched out into
         | home computers (TRS-80, Tandy PC clones, etc). Then someone had
         | the bright idea to completely divest themselves of their
         | computer lineup[0] and just sell mobile phone service plans and
         | satellite TV subscriptions... which nobody bothered with,
         | resulting in the company becoming a zombie.
         | 
         | Had RadioShack stayed with the original hobbyist user base they
         | courted (and somehow remained profitable) they'd absolutely be
         | selling microcontrollers, 3D printers, and PC parts. Actually,
         | that's just a Micro Center. The only thing is that Micro Center
         | doesn't fit in the tiny store footprints that most RadioShack
         | locations had. So... I mean, Micro Center isn't in a lot of
         | states, so if they wanted to literally just clone Micro Center
         | but with the Radio Shack branding I feel like there's places
         | they could do that.
         | 
         | [0] Tandy was sold to AST who was then bought up by Samsung and
         | then shuttered when Asian stock markets collapsed in the
         | mid-90s. 8-Bit Guy talks about it here:
         | https://www.youtube.com/watch?v=2hdazA-VUf0
        
         | bbarnett wrote:
         | Can they compete with direct sellers, who sell their own
         | products via shopify or some such, or with amazon selling those
         | products?
         | 
         | I don't think so, maybe they could do well with local stores
         | though. It seems weird to me though...
         | 
         | In the 80s, small towns of even 5000 people might have a radio
         | shack. And more than 1/2 the store was parts and electronic
         | supplies.
         | 
         | I can't think of who would buy from them, even though I did.
         | Was it local appliance repair people? What made them profitable
         | back then, in such small towns??
         | 
         | It may be hard to compete with amazon and digikey, for that
         | part of their business.
         | 
         | But back to your thing, maker and right to repair, I think they
         | might be OK in higher density population areas?
         | 
         | I don't think the dust has settled, amazon is sort of flailing
         | about, has endless issues, and 5 years from now, direct Chinese
         | sellers at Amazon could vanish.
         | 
         | What then?
         | 
         | So much change, so fast.
        
       | pg_bot wrote:
       | There are a couple of operators who seemingly have a decent
       | amount of money but are atrocious at running businesses.
       | Radioshack's previous owner Retail Ecommerce Ventures has the
       | reverse Midas touch. It shouldn't be surprising that trying to
       | transform into a crypto hub fell flat as they were two years too
       | late to the game and all of the smart money has left that market
       | entirely.
       | 
       | I don't see much value in the brand anymore. The only pivot I
       | could see is switching to an online only store, but even then
       | you're competing against the entire internet for selling
       | commodity parts. This does not seem like the most profitable use
       | of money for investors. It's ok to let it die.
        
       | ars wrote:
       | If they had a highly curated/organized website with tons of
       | components ready to ship in small quantity and fulfilled by
       | Amazon, I think they would succeed.
       | 
       | Their differentiation would be a focus on small, hobbyist
       | quantities, high speed Amazon shipping, and a very well organized
       | website where you can quickly find the component you need without
       | hours of searching.
       | 
       | For extra credit they could add in a special order section: write
       | in what you are looking for and they give you a price including
       | shipping.
       | 
       | Most of the big sites Digikey, Mouser, etc are focused on large
       | quantities. They would be competing with Adafruit, but I think
       | there's room for more than one company here.
        
       | soared wrote:
       | > The former owner Retail Ecommerce Ventures, which acquired
       | RadioShack in 2020, relaunched RadioShack last year as a crypto
       | exchange called RadioShack Swap as the cryptocurrency market was
       | crashing.
       | 
       | > "We will continue to offer a robust innovative product
       | portfolio that makes the life of our customers easier, along with
       | an extensive benefit program that adds value to every purchase,"
       | Unicomer's Siman said in a statement. "Our challenge is to
       | continue innovating in both directions and remain on our
       | customers' top of mind."
       | 
       | This really doesn't sound like it's going to end well.
        
       | Spooky23 wrote:
       | As long as they refocus on obtaining every zip code possible,
       | there's no way they can lose.
        
       | piker wrote:
       | One of the better Onion takes: https://www.theonion.com/even-ceo-
       | cant-figure-out-how-radios...
       | 
       | Probably some sound advice for the new owners hidden in there.
        
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       (page generated 2023-09-03 23:01 UTC)