[HN Gopher] The Dilemma of Icons
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       The Dilemma of Icons
        
       Author : oiooioioo
       Score  : 16 points
       Date   : 2023-08-24 06:04 UTC (16 hours ago)
        
 (HTM) web link (fairpixelsco.medium.com)
 (TXT) w3m dump (fairpixelsco.medium.com)
        
       | timetraveller26 wrote:
       | There is no dilemma, only good an bad icons. A good icon is self
       | explanatory.
        
         | NoZebra120vClip wrote:
         | > A good icon is self explanatory.
         | 
         | So said the ancient Egyptian scribes, and yet they wrote a
         | Rosetta Stone.
        
         | deely3 wrote:
         | Is there a good icon for "save" action, that will work even for
         | people that never see floppy disk?
        
           | Gualdrapo wrote:
           | One could argue if that actually makes it a less effective
           | icon.
           | 
           | And it's not the only case where something similar happens:
           | 
           | https://ux.stackexchange.com/questions/90445/mail-icon-is-
           | th...
        
         | GuB-42 wrote:
         | The dilemma is that as thing become more abstract, making a
         | "self explanatory" icon requires prior knowledge of other
         | abstract concepts from the user.
         | 
         | For example the cloud "obviously" means something on the
         | internet, something like online storage, and you can derive a
         | lot of "self explanatory" icons from there. But what about
         | those who don't understand it?
         | 
         | Funnily enough, I once saw a cloud icon on a piece of software,
         | I thing it was mapping software, I instantly though about
         | something about the internet. It took me a bit of time to
         | realize it was for the weather, I mean, actual clouds.
        
       | Animats wrote:
       | Icons are hard once you get past very ordinary operations. Here's
       | someone powering up an electric locomotive. Large physical
       | buttons with very specialized icons.[1]
       | 
       | [1] https://youtu.be/IQKDtw0llNE?t=217
        
       | WalterBright wrote:
       | > From the early days when icons carried inherent meaning
       | 
       | That was never true. The icon for "print" remains something you
       | have to learn. Even the trash can icon had to be explained before
       | it became "intuitive".
       | 
       | My chrome browser has a row of icons across the top. Only the <-
       | and -> icons are reasonably intuitive.
        
         | sctb wrote:
         | I might interpret "when icons carried inherent meaning" as
         | something like, "when the physical office desk metaphor was the
         | only game in town". I didn't get much out of the article, but I
         | would agree that the trajectory of icon symbology is
         | necessarily towards the more virtual and more subtle (if that's
         | a point the author is making...).
        
         | Turing_Machine wrote:
         | > Even the trash can icon had to be explained before it became
         | "intuitive".
         | 
         | Legend has it that the original Mac trash can icon looked a lot
         | like a traditional British mailbox.
         | 
         | Non-hilarity ensued.
        
       | somat wrote:
       | On the one hand icons can be a great crutch when trying to use a
       | program in a foreign language, on the other, humanity has spent
       | thousands of years developing a rich system to convoy meaning
       | that is thrown away when going to icons only. Sometimes it feels
       | we are back to caveman level tech.
       | 
       | My personal pet peeve are washing instruction icons. Yes it is a
       | simple easy to learn consistent system. None of which helps me
       | when I am at the machine trying to decide what the hell this
       | squiggle is trying to tell me. If I were smarter I would tape a
       | decode sheet to my machine.
       | 
       | the koan is.
       | 
       | A picture is worth 10K words -- but only those to describe the
       | picture. Hardly any sets of 10K words can be adequately described
       | with pictures.
        
         | porridge_ wrote:
         | The saying goes "a picture is worth a thousand words." I've
         | found the exchange rate to be more dynamic. Many ideas are
         | better put with words. Others with images. What I take issue
         | with is the idea that words and images are in competition. Each
         | has its own use case. Contorting an image to do the job of a
         | word demonstrates a lack of communicative ability, and vice-
         | versa.
        
       | travisgriggs wrote:
       | Interesting. I read this whole thing. And there wasn't one
       | picture/example/icon in it. Just words. If ever there was a case
       | for a "few pictures might have been worth a lot of words", this
       | was it.
        
       | swalling wrote:
       | This is a solved problem. When using an icon that isn't
       | universally understood on a given computing platform (desktop,
       | web, or mobile OS) you have to use a text label. When it doubt,
       | don't use an icon alone.
       | 
       | https://www.nngroup.com/articles/icon-usability/
        
       | gxqoz wrote:
       | I've seen some apps recently move to only having icons and no
       | text label. I think Paint in Windows 11 is an example. I really
       | dislike this as for an app I'm not using every day it takes me
       | extra time to decipher the icon. And on desktops where screens
       | keep getting larger I have the extra real estate for the app to
       | be clearer.
       | 
       | This is connected to another UX trend I don't understand of
       | dumbing down interfaces because too many options are "too
       | distracting." Probably not the best forum to ask this but has
       | anyone ever stopped using an app because they got distracted by
       | the menu?
        
         | Pannoniae wrote:
         | Partial reply: I think getting distracted by the menu is a good
         | thing. It really helps you get up to speed with a program. On
         | programs like Total Commander, I know where most things are and
         | I don't spend much time searching for them. On programs like
         | Win11 Paint or even some games (Men of War 2 springs into my
         | mind but others probably qualify too) I just become
         | disorientated. Monochrome stylised white icons aren't really
         | distinct from each other, I constantly get confused between
         | which one is which. So I never actually "learn" the interface
         | or get any faster at using it.
        
         | NoZebra120vClip wrote:
         | I frequently disable text labels in order to reclaim screen
         | space.
         | 
         | Perhaps it takes a certain kind of person to decipher icons as
         | easily as text. But of course, I don't know all of them
         | already, and so frequently I just go on a journey of discovery
         | by tapping random buttons to see what they do. I would say
         | that's not an efficient way to learn a UI, but what else to do?
         | Documentation sucks!
         | 
         | Lastly, the real curse of icons is forcing support people to
         | attempt to describe, in our native tongue, the appearance of a
         | thing, rather than its plain name. It was deceptively easy to
         | guide a newbie by saying "now click open, then save, now go
         | home" but nobody is going to know what the "hamburger" or
         | "floppy disk" or "share" icons look like, so the verbal mode of
         | communication has been hampered significantly.
        
       | readthenotes1 wrote:
       | "hark back to early video players "
       | 
       | I think he means audio players, but it's possible they's never
       | seen one of the old audio tape machines...
        
       | von_lohengramm wrote:
       | I've recently had to learn Jira, and holy cow the iconography
       | (and really whole UI/UX) is awful. I have to expand the left
       | panel and waste a crap ton of real estate on an already way
       | overcrowded page to get textual labels instead of icons
       | consisting of variously arranged boxes. Horizontal boxes =
       | backlog. Vertical boxes = active sprints. Stacked shrinking boxes
       | = releases. Of course, they're all single-color outlines with
       | little visual distinction between them all. Who thought of this?
       | What would have been so awful with just words or even
       | abbreviations? Heck, why does this even need to be in an almost
       | completely empty sidebar instead of using the dead space in the
       | top navbar?
        
         | joshuaissac wrote:
         | > Stacked shrinking boxes
         | 
         | I think that one is meant to be a ship.
        
       | ChrisMarshallNY wrote:
       | I learned the hard way, that iconic UI is probably not the best
       | way to go.
       | 
       | But designers pretty much insist on it, these days, and fun,
       | ensues (and sometimes, FukN sues).
       | 
       | I have found the best UI, is UI that gets out of the way, and
       | doesn't call attention to itself. There's a reason that waitstaff
       | usually wear black.
       | 
       | An example: I designed this really clever Swift UI widget (not
       | SwiftUI)[0].
       | 
       | I keep trying to use it in my projects, and keep removing it,
       | because it's too "in your face."
       | 
       | [0] https://github.com/RiftValleySoftware/RVS_Spinner
        
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       (page generated 2023-08-24 23:00 UTC)