[HN Gopher] How do we pay for parking?
       ___________________________________________________________________
        
       How do we pay for parking?
        
       Author : todsacerdoti
       Score  : 310 points
       Date   : 2023-08-19 20:32 UTC (2 hours ago)
        
 (HTM) web link (cohost.org)
 (TXT) w3m dump (cohost.org)
        
       | rvnx wrote:
       | If you want to get to the point of the story, +/- summary :
       | 
       | An old lady in Seattle couldn't understand how to pay for parking
       | using confusing parking apps.
       | 
       | The author helped her, but the process was complicated and not
       | user-friendly.
       | 
       | He guided her through scanning a QR code and using parking apps,
       | eventually helping her pay with the Park Mobile app using her
       | credit card.
        
         | ocdtrekkie wrote:
         | Sort of, if you skip the Google Ads, Google Instant Apps,
         | Google Pay, and Google Location Services problems, which are
         | all one company trying to collect data to use to serve ads.
        
         | happytoexplain wrote:
         | The tone of your oversimplification sounds like you have
         | something against the author's opinion, which, if true, would
         | be much better stated than sarcastically implied.
         | 
         | Edit: The parent has been edited since I commented.
        
           | version_five wrote:
           | It's what the guidelines call a "shallow dismissal".
        
             | rvnx wrote:
             | ?
             | 
             | I agree with the author, I just write it in a shorter way.
        
               | Aachen wrote:
               | (Not the person you were responding to.) I appreciate
               | these types of comments, fwiw
        
               | version_five wrote:
               | Looks like it's been edited a bit, but when I first read
               | it I got the impression you thought it was long and
               | overly complicated and made a simple boring point. I'm
               | not the only one who observed this, because the comment I
               | replied to said the same thing.
        
               | rvnx wrote:
               | Yes, I added "If you want to get to the point of the
               | story" to solve that impression, should be good now :)
        
             | kortilla wrote:
             | No it's not because it's not a dismissal.
        
           | [deleted]
        
         | [deleted]
        
         | scandox wrote:
         | I read the original with interest because it describes very
         | well the absurdly crap systems the world has become infested
         | with and which many of us on this site have become complicit in
         | making.
         | 
         | People are spending vast amounts of time fiddling with shit
         | that doesn't work.
        
           | boredemployee wrote:
           | Man, exactly.
           | 
           | We not only have created a complex society on all levels, but
           | now a very difficult world to live, even the most simple
           | events is now a pain in the ass.
           | 
           | From restaurants to small markets, you now pay for a robot,
           | you don't have a human to support you.
           | 
           | things that were simple, became full of friction, all to
           | collect our data.
        
         | brianpan wrote:
         | I don't think a summary quite does it. It's not just a
         | complicated flow, like redesigning an app would solve it.
         | 
         | It's: multiple competing apps, QR code scanners,
         | advertisements, buggy apps, buggy payment taking.
        
       | utybo wrote:
       | Why have parking lots not kept their usual parking payment
       | station things? In France, all paid parking I've seen has both
       | options of an app or just using the parking meter payment thing
       | (with the smartphone option usually being better because you can
       | pay exactly by the minute instead of paying 1 whole hour)
        
         | SenAnder wrote:
         | Legally requiring businesses accept cash would solve much of
         | this: https://www.reuters.com/world/europe/austrian-leader-
         | backs-f...
        
         | valleyer wrote:
         | Yeah, I've seen more than a few public parking facilities that
         | _got rid_ of their existing payment terminals (which take
         | credit card, and sometimes cash) in favor of smartphone-based
         | payment.
         | 
         | I struggle to understand what would motivate it, from the
         | perspective of the parking lot owner. I would presume the up-
         | front cost of the old terminals was already paid off. And they
         | certainly are more user-friendly.
         | 
         | Is it that the new smartphone payment providers are taking a
         | smaller fee? That they are easier to switch between if the fees
         | increase? Or what?
        
           | throwawaysleep wrote:
           | People vandalize the terminals. People have to collect cash
           | from them. Have to make sure nobody put a skimmer on them.
           | 
           | Physical infrastructure is to be avoided.
        
           | Spooky23 wrote:
           | The cost for those freestanding systems are usually pretty
           | outrageous.
           | 
           | It's a market like hotel WiFi. Early on, fancy hotels signed
           | long contracts for shitty WiFi. Remember when you'd pay $10
           | for some awful WiFi service at the Marriott? Those parking
           | things are the same.
           | 
           | I consulted for an entity that was paying $7.50 for a $25
           | dip. There's hundreds of competing smartphone apps... you can
           | even buy a square reader in a trivial scenario and pay 3%. In
           | the government space, stuff like EZPass at airport parking
           | costs $2-5 per transaction!
        
         | throwawaaarrgh wrote:
         | They want to push the cost onto the customer. If they don't
         | have physical infrastructure it's a cost they don't have to
         | maintain anymore. They know we will put up with the app
         | bullshit because we have to park.
        
       | mortenjorck wrote:
       | A software engineer friend has a common refrain for situations
       | like this: "all software is terrible."
       | 
       | It is only a very slight exaggeration.
        
         | sixstringtheory wrote:
         | Such a good opportunity to link to
         | https://www.stilldrinking.org/programming-sucks
        
         | [deleted]
        
         | diarrhea wrote:
         | Yep.
         | 
         | The other day I just wanted to update a dependency in my Python
         | project and now it's crashing in CI (doesnt locally) due to a
         | missing C header file. No amount of git clean allowed me to
         | reproduce it locally (using venvs). It used to work fine
         | before. I just gave up for now. The article summarises my
         | feelings perfectly.
        
       | NotYourLawyer wrote:
       | #JustAndroidThings
        
       | ImaCake wrote:
       | In my city, we have the ticket machines and a _single_ app which
       | you can use to pay as well. The instructions for said app are
       | literally on the ticket machines. This system works; tech
       | literate people can use the app, others can use the ticket
       | machine. No one is forced to do capitalism to avoid a parking
       | ticket.
        
       | nadermx wrote:
       | The horrors of bad urban design; solved by many competting apps.
        
       | version_five wrote:
       | Much of the value in "tech" is basically treating people like
       | shit at scale. In this example, when a lot attendant was needed,
       | they could only be so unhelpful. Now we don't need to pay them,
       | can push their work onto customers, and simply magically drop any
       | "problem" customers. Same with all this shit. Huge companies
       | exist solely to prevent a human from getting human support, and
       | many more extend the concept to "scale" without properly
       | supporting customers.
        
         | nine_zeros wrote:
         | Oh, have you seen the number of self checkout at grocery
         | stores? I need to do the work of a checkout counter person to
         | pay? Wtf!
        
           | mrd3v0 wrote:
           | Actually as a consumer I prefer self check out. I am much
           | quicker and it is more efficient because now you can have
           | many of these tills in the same area that only a few would
           | have fit, resulting in much faster experience than waiting in
           | queues.
           | 
           | That experience aside, I don't believe there should be jobs
           | where you simply don't think. Manual labour jobs are unfair
           | because they don't reward the brain whatsoever, no
           | creativity, no one loves to do them, and they create a market
           | of labourers with little to no transferable skills thus
           | putting them in an unfair situation if they want or are
           | forced to get a different job.
        
         | [deleted]
        
       | jonahbenton wrote:
       | Agree. It is a serious problem when actual stuff in the world is
       | based on shitty hell software- when the only way to do the stuff
       | in the world is to enter into the shitty hell software world.
       | Then it is exactly living in hell.
        
         | nine_zeros wrote:
         | Software is being built to line pockets, often scummily. Even
         | Google search page is complete scum. So many ads.
         | 
         | Software greed has made life hell.
        
           | edoceo wrote:
           | Greed has made life hell. Software is just the current common
           | vehicle.
        
       | jeremy_wiebe wrote:
       | My personal pet peeve is lots that show you the apps you can pay
       | for parking with, but then make it extremely difficult to find
       | the lot ID.
       | 
       | Pay-for parking feels like the kind of thing that should become a
       | utility with one, easy, well-known way to pay for parking
       | anywhere.
        
         | adhesive_wombat wrote:
         | "One way to park anywhere" sounds like a federated system,
         | which is exactly how I think it should work. You could install
         | one of many client apps, but all the parking companies can be
         | paid for from any of them.
        
           | NeoTar wrote:
           | What is my incentive as a car-park owner to agree to your
           | federated system when scummy company X has just offered me
           | $1000 to exclusively allow them to collect fees for my car-
           | park?
        
         | NeoTar wrote:
         | > Pay-for parking feels like the kind of thing that should
         | become a utility with one, easy, well-known way to pay for
         | parking anywhere.
         | 
         | The trouble is that this either requires government regulation,
         | or for one company to effectively become a monopoly, which can
         | lead to different abuses.
        
       | AverageDude wrote:
       | Missing parking lot attendants, are we? Weren't they considered
       | "bullshit jobs"?
        
         | happytoexplain wrote:
         | You're making leaps just for the opportunity to be snide.
         | Attendants aren't the only solution by a long shot, and they
         | are not a bullshit job absent other systems. You are
         | criticizing the image of a person, not a specific person.
        
         | PartiallyTyped wrote:
         | It's still a bs job.
         | 
         | What is so difficult about getting a ticket and paying the
         | ticket when you check out?
        
         | spencerflem wrote:
         | This is misinterpreting "Bullshit Jobs" which is used to
         | describe the pain from doing a job that _the worker themselves_
         | feels doesn 't need to be done.
         | 
         | I don't know how parking lot attendees felt about their jobs,
         | maybe they were
        
         | IshKebab wrote:
         | Uhm no. A payment machine with contactless payments would be
         | fine.
         | 
         | It's not hard. Even toddler rides at shopping centres have
         | contactless now.
        
         | lionkor wrote:
         | In the Netherlands and Germany at least I have never dealt with
         | a parking lot attendant. There's just a machine you walk to,
         | put your card/cash/whatever in, and you get a paper that you
         | put in your car. The whole process takes 1 minute, the things
         | have accessibility features to some degree, and if they don't
         | work there's another one somewhere or its free.
        
           | t0mas88 wrote:
           | Same experience. But in the US everything seems 99% anti-
           | consumer while the majority of consumers keep
           | supporting/voting for these things.
           | 
           | Not just parking, also banking ($ 30 overdraft fee mentioned
           | in the article), telecom, health insurance. All of it is
           | designed in very anti-consumer ways in the US, even though
           | consumers should be a majority of the votes in a democracy.
        
       | throwawaaarrgh wrote:
       | I. Hate. Technology. I hate working in this field. I hate how
       | unprofessional every company is, from the largest to the
       | smallest. I hate how incompetent all the engineers are. I hate
       | how no business I have ever worked for has ever trained its
       | workers on anything but how to fill out a time sheet. I hate all
       | the blog posts about inane technical details. I hate how people
       | start building a solution to a problem they're not familiar with.
       | I hate how seemingly obvious and painful problems never get
       | solved, because nobody has ever forced the entire product team to
       | listen to a brand new user's feedback. I hate how this affects
       | everything, so the problems just build and build and everything
       | just gets worse and worse.
        
         | jbverschoor wrote:
         | Yeah it's funny. Same here. I just want simple things, maybe
         | with an occasional link with my phone.
         | 
         | I don't want 500 knobs, a touchscreen on everything. I don't
         | want your app, I don't want an account.
         | 
         | The example of car parking.. the technology is there to make is
         | 100% automatic. But then you can't fine people
        
         | JKCalhoun wrote:
         | It's not even the UI or the tech stack ... it's that it's tech
         | at all.
         | 
         | Am I required to own a smart phone now to park? Am I required
         | to have a credit card to park?
         | 
         | Idea:
         | 
         | 1) Park without paying
         | 
         | 2) Get towed
         | 
         | 3) Sue the living shit out of the municipality so that they
         | shut down modern parking meters.
        
           | fatnoah wrote:
           | Today, I literally spent 10 minutes downloading, installing,
           | creating an account, and adding payment methods to an app so
           | I could pay $0.40 to park for 30 minutes because the meter
           | didn't have a coin slot and the credit card reader was
           | broken.
           | 
           | I was going to a local store to buy something. Amazon will
           | probably get my business next time.
        
             | mc32 wrote:
             | Worst are the apps that force you to "charge" a card with
             | some ridiculous minimum even if you only ever would be in
             | that city once.
             | 
             | Who is going to track my balance 5 years from now when a
             | different company is granted the rights to collect parking
             | for the city?
             | 
             | I'm guessing there has to be a hidden option to only
             | "charge" the app for what you want to reserve the spot for,
             | else this seems illegal, but then again the city may be
             | giving itself these mob-style rights.
        
             | lamontcg wrote:
             | > Amazon will probably get my business next time.
             | 
             | I see we've hopped out of the frying pan and into the fire.
        
           | molsongolden wrote:
           | Semi-related, there's a somewhat established YC company whose
           | entire business is facilitating smartphone gig app usage for
           | seniors who call in for help.
           | 
           | https://gogograndparent.com/
        
             | gizajob wrote:
             | Oh jeez. This is a semi-decent idea for a company so not
             | sure of the need for downvotes...but at the same time it's
             | a bit "we put a Service as a Service in your Service as a
             | Service leveraged on Software as a Service!"
        
           | [deleted]
        
           | kiba wrote:
           | If we have good public transit, people can just walk and not
           | have to worry about parking, and the space that's formerly
           | for parking cars can be used for something else.
        
         | mkoubaa wrote:
         | You can practice the craft of software for money without
         | working on horseshit. You just might get paid a little less
        
           | edoceo wrote:
           | Yes, I do that one. I work with small team that is excited
           | about the space. Each team member has opportunity (and
           | obligation) to interact with clients. The relationships are
           | great. The money is less than at $BigCo but still above
           | median for the area. Actively working against
           | enshittification -- but I still feel it's a futile battle.
        
         | throwawaysleep wrote:
         | > I hate how seemingly obvious and painful problems never get
         | solved, because nobody has ever forced the entire product team
         | to listen to a brand new user's feedback.
         | 
         | Usually in this case the user is not the customer, so it does
         | not matter.
        
         | beeforpork wrote:
         | Yeah. Don't take it too seriously, though. It's probably the
         | same in other branches. You just happen to know this one best.
         | 
         | Try to concentrate on the other stuff in life, maybe.
        
         | dang wrote:
         | Ok, but please don't fulminate on HN. This is in the site
         | guidelines: https://news.ycombinator.com/newsguidelines.html.
        
         | doesnt_know wrote:
         | 100% completely agree, the only reason I work in this field is
         | because it's both easier and pays significantly more compared
         | to every other job I've had and could potentially ever get.
        
         | rootusrootus wrote:
         | > I. Hate. Technology. I hate working in this field.
         | 
         | Periodically I joke around with my family that when I retire
         | (I'm 49 now, so it's not all that far away), I'm never touching
         | another computer again. Ever. Each time I make that joke, it's
         | a little less joke and a little more of an actual plan.
        
           | pb7 wrote:
           | I'm sorry to say but you guys haven't had a single hard day
           | in your life if computers and technology are this traumatic
           | to you. You would crumble under the weight of life just a
           | hundred years ago.
           | 
           | You are an artist with a blank canvas that countless people
           | in the world will pay you life changing amounts of money to
           | draw on. If you choose to paint in a way that you hate,
           | that's on you.
        
             | TheMode wrote:
             | Humans are quick at adapting. Saying that our specie has
             | been living in absolute terror for the past millenniums and
             | that we somehow solved it in our century is pretty
             | arrogant.
        
           | abraae wrote:
           | In the book "soul of a new machine", one of the engineers
           | burns out.
           | 
           | > He went away from the basement and left this note on his
           | terminal: "I'm going to a commune in Vermont and will deal
           | with no unit of time shorter than a season."
        
       | [deleted]
        
       | jakear wrote:
       | seattle, of all places, should legislate that software built on
       | public money must be publicly available and open for public
       | contributions (with appropriate vetting ofc).
       | 
       | literal thousands of engineers could do better, but may not, and
       | are instead subjected to the profiteers.
        
         | techsupporter wrote:
         | Seattle could try (I don't think it would pass constitutional
         | muster), but that wouldn't help here. The person is describing
         | privately-owned parking lots. Paying for storing your private
         | auto on the public street can still be done by hand at a
         | machine.
        
       | baggy_trough wrote:
       | Many everyday interactions are so complicated and filled with so
       | many landmines that you need a high IQ just to have a chance.
        
       | liendolucas wrote:
       | Oh yes, the world is enshittificating at an unbelievable pace.
       | Here's one I have recently had to deal with. Sometime ago I
       | failed my theory driving exam. The computers presented a series
       | of 30 questions, to which you answer true or false. Fast
       | forwarding to a few weeks ago, I found myself for round 2. The
       | computers have all been changed. Shiny IBMs ThinkCentre with a
       | small camera on top. The exam is supposed to start, but it
       | doesn't. After 20 minutes of hearing someone absolutely not
       | understanding why all the computers were blocked they suddenly
       | are ready for its candidates to answer the questions. The little
       | camera on top, why is there? Because if you deviate your eyes
       | from it the quiz gets temporarily blocked until you get lucky
       | once again and allows you to continue. WHY on earth the italian
       | goverment has decided to spend money on this crap instead of
       | buying simple cheap computers with a mighty reliable mouse is
       | beyond my imagination. Ah before I forget, there was also a
       | pinwheel in the corner whose only main purpose was to do facial
       | recognition the same way is done in some airports. This is the
       | enshittified world that we live in today, and it will get much
       | much worse. Can we please stop all this BS?
        
         | frollo wrote:
         | Italian government and enshittification, name a more iconic
         | duo, I'll wait.
         | 
         | They built (more correctly, paid) for the IO app for it to be
         | the one touch point for interacting with the government, then
         | started cutting off features from it in other apps. Now they
         | want to aggregate everything again on CIE, which not everyone
         | has yet. Then you have local governments (looking at you,
         | Lombardia) which build random apps which technically support
         | SPID (something like state-provided SSO) and CIE (SAME THING)
         | but wrap them through their custom authentication system
         | because what's better than multiple passwords for the same
         | account? Which already has 2FA?
         | 
         | Man, I wonder if they ever use the crap they build.
        
           | liendolucas wrote:
           | I don't know everyone else, but this is certainly not how I
           | expected technology to evolve in general. A completely
           | unnecessary over-engineered world. For me no technology has
           | to negatively interfere with what you're supposed to do and
           | more important, there always has to be a human back up
           | alternative. Is infuriating to assume that every single human
           | being is supposed to have a smart phone to pay for parking. I
           | do really feel sorry for the elders the way they are being
           | technologically-excluded.
        
       | etothepii wrote:
       | The problem of the modern automation is that if I can save my
       | company 1c by wasting an hour of your time then I am incentivised
       | to do so.
        
         | [deleted]
        
       | Animats wrote:
       | Can you pay for parking via a web page, rather than installing
       | some intrusive "app"?
        
         | frollo wrote:
         | Are you seriously asking this question in 2023? Nobody makes
         | web pages anymore, just make an app and require access to a ton
         | of user data just to sell them for shady purposes.
        
         | akaiser wrote:
         | Yes, try https://m.paybyphone.com
        
       | PartiallyTyped wrote:
       | This is the bad place.
        
       | mkoubaa wrote:
       | What's next, a robot valet that rideshares your car to pay the
       | bill?
        
       | [deleted]
        
       | forrestthewoods wrote:
       | I also live in Seattle. On iOS these QR code paylots are actually
       | super simple and kinda nice.
       | 
       | I scan the code. It pops up a website with all the lot
       | information known. I select a number of hours. I specify either a
       | stall number or plate number. Then I pay with Apple Pay.
       | 
       | I have never had to download any kind of app. And definitely
       | never need to grant location permissions.
        
       | mkl95 wrote:
       | > the lot has three signs hung up with instructions on how to
       | pay, because every single lot in town supports one to five
       | different competing parking lot apps
       | 
       | Competition sucks when it's a race to the bottom. Those systems
       | usually look like some early 1800s dude's idea of a parking lot
       | system. The technology to make them secure AND nice to use has
       | been there for at least a decade.
        
       | foresto wrote:
       | This story makes me sad and a little angry. The bits that stand
       | out for me are:
       | 
       | - The requirement to have a smartphone and mobile data service.
       | 
       | - The requirement to run untrusted code (granting whatever
       | "permissions" it demands) on her personal device.
       | 
       | I think it's important that necessities and other basic services
       | (including parking) remain equally accessible to everyone, not
       | locked away behind expensive, often burdensome, usually
       | exploitative technology products. I don't know if legislation is
       | the best way to keep our society from being pushed toward the
       | latter, but if that's what it takes, I would support it.
        
         | akaiser wrote:
         | Technically there is no requirement for a mobile app or data.
         | Through PayByPhone you can pay for parking using SMS, by
         | calling (IVR), a web app or mobile apps. But as the author
         | points out, it's hard for the user to know about all the
         | options. That's why I'm personally not a fan of cities that
         | allow more than one vendor. How to advertise all of them on
         | sign posts and stickers (sometimes given different location IDs
         | that you need to use with each vendor) without overwhelming the
         | user?
         | 
         | Note: I work at PBP
        
       | renewiltord wrote:
       | I haven't had any trouble with PayByPhone in San Francisco.
       | 
       | The ParkMobile app I recall using in Monterey and it was fine
       | too. Reminders around when to top up etc., which is nice but it
       | was fine.
        
       | amluto wrote:
       | I think that, as a general principle, terms, conditions, privacy
       | policies, and other contracts that part of something incidental
       | to the primary purpose of a service, should be entirely void
       | regardless of whether they are supposedly accepted.
       | 
       | Signing up for school or doing anything effectively required for
       | school? Third-party terms should not be relevant.
       | 
       | Parking? If the parking lot itself has legal terms, okay (whether
       | any such terms should be allowed is a different issue). But the
       | app? No terms should be valid. If the app collects location data,
       | it should be liable, full stop.
       | 
       | Eating at a restaurant? Toast's terms should not matter.
        
       | [deleted]
        
       | konschubert wrote:
       | I just can't fathom how a business would not care about the loss
       | of revenue from making it THIS hard for the customers to pay.
       | 
       | Is it possible that the parking prices in the city of the author
       | are legally capped and are not reflecting actual demand? This
       | would mean that the parking lot is basically filled every day
       | anyways, and the business doesn't see any ways to increase
       | revenue by improving satisfaction.
        
         | doublespanner wrote:
         | Depending on the place, if you fail to pay it's actually more
         | valuable to them, due to fees.
        
         | pas wrote:
         | they care, but they are victim of shitty app development
         | companies, and in turn they are victims of the Android/iOS
         | development ecosystems
         | 
         | fixing is in progress. just as redesign. just as upgrading to
         | whatever next version, and so on.
         | 
         | but costs have already spiraled out of control, there are a lot
         | of competitors, and all this doesn't make sense, but probably
         | has some VC money in it somewhere.
        
       | guy4242 wrote:
       | I have to help my parents with something like this at least once
       | a month. The last one was trying to find a traffic school for my
       | dad to go to. There was no way he could ever figure it out, and
       | even I had trouble with the horrible UI on the website. I decided
       | a year ago not to move more than an hour away from them.
        
       | toddmorey wrote:
       | Even worse, my Dad met us for brunch and overstayed his allotted
       | time in one of these systems by 8 minutes. Would be ok if they
       | billed him the same rate perhaps, but they "fined" him $80 for
       | the "violation". All the while trying to look like the local
       | police as much as possible. All these companies are scam artists.
        
         | crote wrote:
         | The whole concept of "allotted time" is a scam anyways. Sure,
         | it made sense with analog pre-paid parking meters, but it's
         | complete nonsense when you are modernizing it like this.
         | 
         | Billing the actual parking time down to the minute is pretty
         | trivial, so having to reserve a specific time means they are
         | intentionally trying to defraud you by either a) making you pay
         | for time you won't use, or b) fining you for not reserving
         | enough time.
        
           | JKCalhoun wrote:
           | Love how when someone overpaid in coins the next one parking
           | there could take advantage of it while now the payment is
           | instead tied to your license plate.
           | 
           | Actually, I don't love it at all.
        
           | mikeryan wrote:
           | In downtown Santa Cruz the only way you can pay is by the
           | minute via ParkMobile I believe.
           | 
           | I always forget to stop the timer when I get back to the car
           | and pay the Max so I hate it. YMMV
           | 
           | Maybe it's me but I prefer the allotted time. I only regret
           | that when paying at a meter at least if I have excess someone
           | else can use it.
        
         | winrid wrote:
         | Chargeback!
        
           | t0mas88 wrote:
           | Most of these shitty apps pay over 10 dollars to the payment
           | companies to process a chargeback. And if they get too many
           | their rates increase or they get kicked out.
           | 
           | So chargebacks for bullshit "fines" is a great solution to
           | teach them not to charge those.
        
       | anonymousiam wrote:
       | Parking in Seattle sucks. The last time I was there (10 years
       | ago), I got a parking citation left on my windshield. It said I
       | was in violation of the no parking hours, which I was not (proven
       | with photograph). I had to go to some shady private business to
       | contest it, but was eventually successful.
        
       | ldehaan wrote:
       | [dead]
        
       | reilly3000 wrote:
       | Bill my license plate. That is the UX I want.
        
         | Spooky23 wrote:
         | That's working out great in New York.
         | 
         | They timed the release of photo-rolling with a few years worth
         | of defective, delaminating license plates, and many people
         | deface or bend the plates.
        
         | WirelessGigabit wrote:
         | Hell no. Having a plate stolen and then having to prove you
         | weren't in a certain place is sometimes near impossible.
        
         | NeoTar wrote:
         | I think that introduces some problems:
         | 
         | - who should have access to the database linking license plates
         | to addresses?
         | 
         | - what about people with vehicles other countries? Less of a
         | problem in North America, but I recently was in Canada, and saw
         | some vehicles with German number plates!
         | 
         | - what about false number plates? Or misreads? How does one
         | defend against them?
         | 
         | For the last one - a hilarious example:
         | https://www.bbc.com/news/uk-england-somerset-58959930
        
           | [deleted]
        
         | Uvix wrote:
         | Best hope nobody steals your car, then.
        
           | makapuf wrote:
           | Cant you then declare your car stolen and you get notified
           | your car is here ?
        
         | insickness wrote:
         | I don't think you do, not when you get the bill and it's for
         | way more than you would have agreed to.
        
         | konschubert wrote:
         | That's how it works in Scandinavia.
        
         | deathanatos wrote:
         | This is actually how New England handles toll roads. (Not
         | parking.)
         | 
         | You have to write a law with it that says "rental car company's
         | can't charge a junk fee of $25/day" or whatever. (Which is
         | roughly what we were charged the last time we accidentally --
         | there wasn't a toll booth! -- took a rental through a toll. $25
         | from the rental car company for a $1 toll. We own an EZ pass
         | now to avoid this very problem.)
        
           | Spooky23 wrote:
           | You have to be careful with that, as EZPass will fine you for
           | not pre-registering your tag and plate.
        
         | kzrdude wrote:
         | A newer parking house in Oslo has this as one of the options
         | for billing. Do nothing and this happens.
        
       | barrysteve wrote:
       | Heaven forbid there be an overriding structure that determines
       | who can provide parking apps across the country.
       | 
       | Wait there's another activity a global mega corp can monopolize
       | and overcomplexify.
       | 
       | Incentives are nonsensicle when the primary task is not providing
       | a service, but using the service as a vehicle to explore
       | software.
       | 
       | Parking apps are a solved problem. Why are we submitting that
       | class of problem to tech abuse?
       | 
       | Feynman was right, even smart people get on computers and begin
       | to 'play'. Pointlessly so, in pragmatic terms.
        
       | paganel wrote:
       | Parking apps are the work of the devil, and the devs and all the
       | people involved in implementing them should be ashamed each and
       | every day they go to work. And I write that from half a globe
       | away from Seattle, in Eastern Europe, that is. At least some of
       | the cities in here still give you the possibility of paying by
       | SMS, for now.
        
       | Michelangelo11 wrote:
       | I must invoke spirit mentor grug (https://grugbrain.dev/) and
       | say: complexity very, very bad.
        
       | d136o wrote:
       | Some people say that the common folk now have cheap mass produced
       | gadgets that were previously only available to the wealthy, and
       | some rant about the enshitification (great term whose origin I
       | need to learn more about of) of our society.
       | 
       | I nod along to this piece and yet I don't want to be so cynical.
        
         | pas wrote:
         | the term is coined by Cory Doctorow, pointing out that
         | ecommerce middlemen, usually platforms have outsized pricing
         | power (because they are in their quasi-oligopoly due to network
         | effects).
        
       | gizajob wrote:
       | Does make one think how amazing the UI on cash and coins can be.
       | 
       | My city similarly has a city-wide app that runs the parking
       | meters that is chronically bad and clunky. Even has a bug where
       | no matter how long a duration one picks, it only puts 30 minutes
       | parking on, while charging a 20p service charge every time one
       | pays for parking. The only real option is to keep using it every
       | 30 minutes, and paying the extra 20p every time. It's just
       | shockingly, laughably, horrendously bad badness.
        
       | bluepnume wrote:
       | We built a startup.
       | 
       | You scan a QR code, that sends a text message. If you have a
       | saved card, you pay in the text thread by replying 'pay now', if
       | not you get a link to save a new card.
       | 
       | No apps required. Hoping that with enough adoption, it will
       | obviate the need for experiences as bad as this.
        
         | xg15 wrote:
         | Sounds good, and you probably have the best intentions, but
         | right now, that would just make you standard no. 15.
         | 
         | It's quite possible that the third sign on OP's parking lot
         | would have led them to a perfectly user-friendly app with a
         | pleasant and simple payment flow. But with so many apps to
         | choose from and each lot only supporting a random subset of
         | them, it'd be basically luck if you get to use the "good" app,
         | even if there exists one.
        
           | bluepnume wrote:
           | You can also imagine a world where you have a single phone
           | number saved. You text it "I'm at XYZ parking lot in ABC
           | city, how do I pay?" and it gives you the easiest possible
           | option.
           | 
           | Definitely standard no. 15, but there's room for something
           | better to win out here right?
        
             | xg15 wrote:
             | One obstacle to this is mentioned on the OP: People might
             | not actually know the street address of the parking lot
             | they are standing in, so you'd have to use some other means
             | of identification, like a lot number or geolocation -
             | however, then you're back to requiring an app...
        
               | bluepnume wrote:
               | Not necessarily. "I want to pay for parking" -> "Click
               | this link" -> quick automatic web based geolocation and
               | redirect back to the SMS thread -> done.
        
               | xg15 wrote:
               | Good point actually. But if you already got the user onto
               | a webpage, why not complete the flow there?
        
               | bluepnume wrote:
               | Mainly because the message thread is implicitly
               | authenticated, so no additional web login required -- and
               | we want to allow for conversational payments, where you
               | can ask as many questions as you need before committing
               | to pay.
        
         | bogwog wrote:
         | My rear camera doesn't work, am I screwed?
        
           | JKCalhoun wrote:
           | I left my phone at home. I know I'm screwed.
        
         | dalmo3 wrote:
         | I know text is still a thing in the US, but everywhere else,
         | that's a huge no no. Phishy as hell.
         | 
         | Good luck nonetheless.
        
           | bluepnume wrote:
           | Doesn't have to be hugely phishy if you have a saved contact
           | card with a number you trust. That's often safer than some
           | new app or web url that is imitating another.
        
         | sneak wrote:
         | 50-75% of the year I have service on my phone that only
         | supports IP networking and does not support SMS or calls - a
         | data only SIM.
        
           | bluepnume wrote:
           | Totally fair. It's entirely possible to have a fallback web
           | url here though.
        
         | ill13 wrote:
         | So an enterprising individual puts a QR sticker right near or
         | over yours and does the same thing, except theirs is a scam.
         | 
         | - That should take all of 4-16 hours to setup the software /
         | web side and payment processing [processors who do cannabis /
         | adult products].
         | 
         | - 1 hour to run to Staples and get some laser Av3ry pre-cut
         | stickers.
         | 
         | - 1 hour to replace | supplement your 'real' stickers.
        
           | bluepnume wrote:
           | Sure -- phishing is a huge problem, but it's also an argument
           | to never build anything ever, because QR codes, sites, apps,
           | emails, etc. can all easily be cloned and used as a phishing
           | attack vector.
        
             | klyrs wrote:
             | Nope, QR codes are the easiest phishing vector. Just slap a
             | sticker over the old one.
        
         | dsego wrote:
         | In Croatia you can pay via SMS, just send a message to the
         | phone number listed on the machine, you type in your plate
         | number and receive a confirmation. The only caveat is some
         | additional transaction cost over paying via the machine.
        
         | zekrioca wrote:
         | The problem is requiring a smartphone in the first place
        
           | bluepnume wrote:
           | Assuming you've linked a card in the past, or you have a
           | basic browser of any kind to link one, our thing does not
           | require a smart phone. Just SMS.
        
         | dkdbejwi383 wrote:
         | Scanning the QR code makes your device text the company? Or you
         | scan it and enter in your phone number? What if I don't have a
         | saved card? Still seems just as bamboozling
        
           | lol768 wrote:
           | I assumed it was using one of those old pay-by-SMS mechanisms
           | to bill the user, so they have to first type in their phone
           | number?
        
           | bluepnume wrote:
           | It pre-fills a text message which you can send to
           | authenticate yourself. If you don't have a saved card, you're
           | prompted to enter one via a web url.
        
         | spr93 wrote:
         | No way am I giving your startup* my phone number. Maybe you can
         | have a custom-generated, one-use-only email address that I can
         | turn off so you don't spam me. (Your startup may be virtuous,
         | but most startups fail, and then my data becomes an asset that
         | gets sold away in bankruptcy.)
         | 
         | I also hope that your startup has been advised on the very
         | significant TCPA liabilities this approach risks. Even if you
         | do everything right, you're going to face lawsuits saying you
         | don't. I have very mixed feelings about the TCPA, and it does
         | hamper "innovation" in some circumstances, but I am delighted
         | that it carries significant litigation risk for anyone who
         | thinks it's a good idea to send me SMS messages. I. Don't.
         | Want. Them.
        
           | bluepnume wrote:
           | Actually "single use phone numbers" is a service we've
           | considered building for consumers.
        
       | version_five wrote:
       | Just an observation, parking, self checkout, payment terminals,
       | etc are examples where the general public is forced to interact
       | with "enterprise" style software, as in software that's not
       | bought by users and so ignores their needs and prioritizes what
       | business buyers want.
       | 
       | Anyone who works with such software at work (like SAP) knows it's
       | UX is garbage and it's not for them. But now the same model is
       | being foisted on the masses.
        
         | TulliusCicero wrote:
         | Have you been to a Uniqlo lately? Actually good self checkout.
         | You just dump your clothes in a bin and it scans everything.
         | Like black magic compared to typical self checkout systems.
         | 
         | Edit: system described here-
         | https://www.chargedretail.co.uk/2022/08/26/4-stand-out-examp...
        
       | TheRealPomax wrote:
       | But hey, it could be _even worse_.
       | https://www.youtube.com/watch?v=HG6KA6V4T7w
        
         | AshamedCaptain wrote:
         | A 6 minute video weighting at about 150MiB for "explaining"
         | what can be summarized in a couple sentences of text is another
         | particular version of hell.
        
           | djbusby wrote:
           | Why didn't you explain it? Is this more hell?
        
             | lionkor wrote:
             | Why didnt you? Now I have to go watch the video on
             | expensive data, darn it
        
               | djbusby wrote:
               | I didn't watch the video then but I will for you.
               | 
               | It's about the Chicago Parking deal in 2008 with some
               | machines for parking. Daley gave control of parking
               | meters to a private company until 2083. Sold out his
               | citizens. For a super discount. And now, in a shocking
               | twist, the private company is squeezing the citizens and
               | government.
               | 
               | It's a pretty good watch.
        
           | t0mas88 wrote:
           | I close the YouTube app anytime it makes me watch more than a
           | 5 seconds skippable ad. This was one of those times so I have
           | no idea what was in the video :-)
           | 
           | In other words: Fuck Google and their ad bullshit.
        
           | seabass-labrax wrote:
           | Half as Interesting could alternatively be titled Double as
           | Long. Most of the extra length is taken up with in-jokes and
           | the obligatory streaming service advertisement, but you could
           | try the browser plugin 'SponsorBlock' to cut the length back
           | down.
        
         | [deleted]
        
         | p1mrx wrote:
         | youtubetranscript.com + ChatGPT summary:
         | 
         | Street parking, a universal hassle, is especially problematic
         | in Chicago due to the infamous Chicago parking meter deal. This
         | deal permitted a private company to take control and revenue
         | from all 36,000 of the city's parking meters. In return, the
         | city received a lump sum of $1.16 billion. However, this
         | arrangement has led to numerous financial and political
         | challenges that won't conclude until 2083.
         | 
         | The root of this decision can be traced back to the 2008
         | financial crisis when Chicago was grappling with a significant
         | budget deficit. Mayor Richard M. Daley, in an attempt to
         | address this, chose to privatize the parking meters without
         | adequate analysis. Surprisingly, the city's aldermen approved
         | this deal by a vote of 40 to 5, despite having limited time to
         | review the terms. These aldermen have since faced criticism for
         | their apparent lack of due diligence.
         | 
         | The beneficiaries of this deal, Chicago Parking Meters LLC (a
         | consortium formed by Morgan Stanley, Allianz Capital partners,
         | and The Sovereign wealth fund of Abu Dhabi) saw immense
         | profits. This was largely due to stipulations in the agreement
         | that increased parking rates, ensuring a steady rise in
         | revenue. Furthermore, the city now finds itself in a position
         | where it has to pay penalties whenever it undertakes any
         | actions that could potentially dip into the company's profits.
         | This has amounted to Chicago paying the company over $75
         | million since the deal's inception.
         | 
         | Additionally, this arrangement severely restricts the city's
         | urban development endeavors. For instance, adding bike lanes or
         | implementing other urban reforms now comes with the caveat of
         | compensating the company for any possible lost revenues. An
         | attempt to challenge this by claiming the company held an
         | illegal monopoly was dismissed in court twice. The courts
         | deemed that while the deal might not have been the wisest
         | choice, it wasn't illegal. So, due to the financial pressures
         | of the crisis, Chicago ended up making a deal that has
         | permitted financial institutions to reap substantial profits
         | from city property for an extended period.
        
       | dna_polymerase wrote:
       | Lol, this isn't a story about parking lot apps, guys! It is about
       | how our industry (software) turn everything into shit.
        
       | dools wrote:
       | This is the direct and deliberate result of small government
       | libertarianism. Even if a private parking app is used it should
       | be procured by local government according to a set of
       | accessibility criteria, not left to competing private sector
       | organisations. Parking is a natural monopoly, it's an area where
       | consumers do not want choice, and should be supplied as a public
       | good, just like public transport and health and education.
        
       | blarnopre wrote:
       | Accurate title: non tech savvy android users live in hell
        
         | hermannj314 wrote:
         | If you aren't literate, life is hard.
         | 
         | If you aren't digitally literate, life is hard.
         | 
         | The problem is some people were 50 years old when the the 2nd
         | statement became true. For nearly everyone alive, the first
         | statement has always been true. I think the government is
         | failing its citizens by assuming digital literacy is
         | commonplace.
        
           | TheSpiceIsLife wrote:
           | The literacy rate for all males and females that are at least
           | 15 years old is 86.3%. Males aged 15 and over have a literacy
           | rate of 90%, while females lag only slightly behind at 82.7%.
        
             | notjulianjaynes wrote:
             | >The literacy rate for all males and females that are at
             | least 15 years old is 86.3%. Males aged 15 and over have a
             | literacy rate of 90%, while females lag only slightly
             | behind at 82.7%. _However, massive country-to-country
             | differences exist. Developed nations almost always have an
             | adult literacy rate of 96% or better._
             | 
             | https://worldpopulationreview.com/country-
             | rankings/literacy-...
             | 
             | (In case anyone else read the above comment and thought
             | these numbers sounded low.)
        
         | abraae wrote:
         | Author is a tech-savvy Android user, so no.
        
           | moooo99 wrote:
           | I support this statement! I'm a reasonably tech-savvy iOS
           | user, and these parking apps are among the worst digital
           | experiences I have ever encountered. And I say that as a
           | frequent SAP Concur user
        
           | vntok wrote:
           | Author knew what to try next at every single point of the
           | story.
        
             | abraae wrote:
             | How many points should there be to simply pay for your
             | parking?
        
         | happytoexplain wrote:
         | The described landscape is hellish for the tech savvy, too.
         | Just slightly less so. Regardless, why disparage non-tech-savvy
         | people? That's most people.
        
         | AshamedCaptain wrote:
         | Or for actual computer users who want to avoid Android like the
         | plague it is (also iOS).
         | 
         | Between this (I've basically given up parking on the streets
         | ever again, I'm now forced to always go for actual parkings)
         | and banks, it is indeed hell.
        
         | sleepycatgirl wrote:
         | It is hell even for tech savvy android though.
        
       | boppo1 wrote:
       | Maybe Musks' 'everything app' vision is going to work after all.
        
         | mise_en_place wrote:
         | In this country? No way. Look at the state of SWE in 2023.
        
         | LadyCailin wrote:
         | I already have one of those, it's called a credit card.
        
       | pard68 wrote:
       | Huh, I haven't had to pay for parking in a decade. I hate phones,
       | and modern tech.
        
         | JKCalhoun wrote:
         | If you never go anywhere other than stores that is probably
         | true.
        
       | causality0 wrote:
       | He's completely right, of course. It's a huge pain even in places
       | like my state where pay lots still have pay stations and paper
       | tickets.
       | 
       | That aside, I cannot be the only person shocked to be finding out
       | through Hacker News that CathodeRayDude is a scaly.
        
       | akira2501 wrote:
       | Digital feudalism at it's finest.
       | 
       | "You wish to park on Lord Absentee's land? You must enroll
       | yourself in his service, then, peasant!"
        
         | rcpt wrote:
         | Free parking is theft
        
           | bombcar wrote:
           | Down with house rules! Up with monopoly rules as intended!
        
           | paganel wrote:
           | Free walking on public sidewalks is also theft, following the
           | same logic. Or sitting in place for a little too long.
        
             | reilly3000 wrote:
             | There is a big difference in the law between persons and
             | chattel property. Imagine leaving anything but a car on the
             | side of a public roadway.
        
             | Avshalom wrote:
             | Free trash cans? Theft!
        
             | veave wrote:
             | They'll tell you that as a human you have every right to
             | use public space but as soon as you get inside a vehicle
             | you turn into Hitler.
        
               | tom_ wrote:
               | As anybody that has spent any time navigating the roads
               | can attest, that transformation is indeed precisely what
               | actually happens.
        
         | [deleted]
        
       | whirlwin wrote:
       | The parking companies are the worst kind of parasitic leeches out
       | there. I had a similar experience when travelling to Denmark (I
       | live in Norway). The sign said that you can pay with ParkLink,
       | which I happened to have installed. I opened it, but no parking
       | shows up nearby, and the parking code was not valid either. Turns
       | out you have to have the Danish ParkLink app installed. Well of
       | course! Also, pro tip, if you use Android, use ADB to dig out
       | logs of these apps. I had to do it with EasyPark once because I
       | told them the service was down, and they insisted otherwise. But
       | the app logs showed that it in fact was unavailable for a
       | period... Where is the dignity in these companies?
        
         | t0mas88 wrote:
         | If you have enough cash the easy solution is to never pay and
         | just accept the fines. One of my colleagues did this for a few
         | years in Amsterdam. We all thought he was crazy, but his total
         | in parking fines was lower than the total most of us paid to
         | Park Mobile in the same timeframe...
        
         | [deleted]
        
       | ChrisArchitect wrote:
       | This is the native app world we built instead of using websites.
       | iPhone wanted this.
        
         | deathanatos wrote:
         | ... I think partly this is that Android has lacked a decent QR
         | code scanner (out of the box) for far too long. The hardware
         | has been there forever ... but you're forced to choose an app,
         | and thus you have to have the nose to be able to suss crapware
         | from not.
         | 
         | Google Goggles grew the functionality years ago, but even
         | recently it will still deliver Artificial Idiocy level results:
         | I scanned a QR code this year (I think it was?) and the AI
         | thought about it and ... told me it was a QR code. "Here are
         | image results from the web of other QR codes!" _sigh_
         | 
         | So I have a dedicated app for this.
         | 
         | The camera app has grown built in support for them, but the UI
         | is hot garbage. I'm not at all sure how one is supposed to
         | _discover_ it; there 's no button for it, no label, nothing to
         | really indicate it. You just point it at a QR code, but it's
         | then pretty terrible at recognizing them, so even if you're
         | doing everything right ... you might just get nothing, with no
         | feedback.
         | 
         | So I _still_ have a QR scanner app, as it is far easier to work
         | and more reliable at scanning than the camera app is...
        
       | treyd wrote:
       | It disgusts me how much duplicated effort there is with services
       | like these. We can debate about the merits of market competition
       | but what are they really competing over? The controlling factor
       | is parking availability, there isn't really anything to
       | _innovate_ about paying for parking fees. The people who choose
       | these apps aren 't even really the ones that have to use them the
       | most, because god knows the people that own the parking lot get
       | free parking, and the "markets" for parking lots are not
       | organized such that people who need to park can't really just
       | decide not to park at a particular lot because they realize they
       | use a shitty service to collect fees. This is a huge indicator
       | that these services should be owned by municipal governments and
       | cities should pool their resources on a standard shared platform
       | / software suite instead of duplicating the effort making
       | identical competitors.
       | 
       | Lots of industries like this, frankly. Another one that comes to
       | mind is recruiting. Hundreds of thousands of duplicated man-
       | hours, for what? Are any of them really better than the other?
       | How do you "innovate" in these kinds of industries?
        
       | burcs wrote:
       | Modern parking lots always seem ripe for physical phishing, whats
       | stopping someone from sticking up a couple of QR codes that link
       | to a fraudulent payment page or some other malware?
       | 
       | This is one of those things that tech really didn't "fix" and now
       | I have to select from one of 20 apps instead of just paying with
       | cash or even a credit card.
        
         | Hnaomyiph wrote:
         | Seems like a good avenue for parking protests. All you need is
         | a small buzz for people to never trust the app-based systems.
        
         | 6177c40f wrote:
         | One would think this would happen pretty often, but at least my
         | cursory search didn't turn up many specific examples of it
         | happening in the US. I wonder why that is?
        
           | throwawaysleep wrote:
           | A lot more work when there are an abundance of gullible
           | people via email.
        
         | ge96 wrote:
         | I paid this booth last night, wasn't even sure if they were
         | legit
        
         | ocdtrekkie wrote:
         | This is a well-known problem at more than just parking lots.
         | Any proprietor using QR codes in their place of business should
         | generally be policing the property for rogue stickers.
         | Obviously, quality of the business matters here a lot for that.
        
           | ivan_gammel wrote:
           | Fix: "using QR codes" is unnecessary. Just every business
           | with public access to the property. Customers of a business
           | not using QR codes are vulnerable to the same scam.
        
         | thechao wrote:
         | I have, on multiple occasions (in Austin, >10 years ago), paid
         | for parking to an "attendant" at a lot I _know_ is free. Those
         | guys will just have your car towed -- the whole scam just hangs
         | together: the towing company charges you for the storage  &
         | processing, but not the nominal fee; the attendant gets cash.
         | Win-win-lose.
        
           | aBioGuy wrote:
           | I remember when I moved to DC many years ago we drove to an
           | art exhibit (in an empty building way away from the metro).
           | There was a guy walking up and down the road saying "$5 to
           | park!" I paid him and in the elevator an older woman smugly
           | told me "It's free to park here!" I told her "I know, I'm
           | paying for him to not break MY window." The look on her
           | face....
        
           | konschubert wrote:
           | What if you just send the police after them if they tow your
           | car?
        
           | kortilla wrote:
           | How can they have it towed if it's free. That's just theft.
        
             | Spooky23 wrote:
             | Two things. Sometimes these venue areas have other central
             | business district employers who don't allow overnight or
             | weekend parking for the public, but don't enforce it. (But
             | they are signed to allow towing) The fake parking guy
             | probably has a relationship with the tow driver.
             | 
             | Also, tow operators are generally pretty shady. Because
             | they operate in a second responder capacity, they have
             | personal relationships with cops and sheriffs, repair
             | garages, etc.
        
             | asah wrote:
             | Towing companies enjoy special privileges and presumed
             | innocent, e.g. no penalties for "towing the wrong car."
        
               | jakelazaroff wrote:
               | I mean, everyone is (supposed to be) presumed innocent.
               | But point taken about the special privileges.
        
               | WirelessGigabit wrote:
               | It approaches qualified immunity.
               | 
               | Consider an AWD BMW without badges. If it's a 3 series or
               | above all you know is that it's either RWD or AWD.
               | 
               | If they tow it by the rear wheels you blow up your
               | transfer case. But try and prove that it was THAT action
               | that blew it up.
        
               | ciupicri wrote:
               | The proper way to deal with this is to lift the car using
               | a crane and put it on a platform like this
               | https://www.shutterstock.com/image-photo/seeligstadt-
               | germany...
        
             | nikanj wrote:
             | Call your buddy at the towing company, give them $20 cash.
             | 
             | Criminals are quite efficient at getting things done
        
             | KRAKRISMOTT wrote:
             | A lot of the blue collar professions are in cahoots with
             | organized crime (and similarly many adjacent white collar
             | industries like real estate)
             | 
             | In New York it has gotten so bad that even first responders
             | have been subverted
             | 
             | https://www.justice.gov/usao-sdny/pr/gang-members-and-
             | others...
        
               | woodruffw wrote:
               | "Fire Mitigation" are not first responders: they're
               | private entities that listen to the FDNY's radio
               | frequencies and follow them around. They're ambulance
               | chasers and that's always been a scummy domain; it'd be
               | much more surprising (and worse) if FDNY themselves were
               | somehow involved.
        
           | LandR wrote:
           | In my city, in the rougher parts it used to be somewhat
           | normal to pay someone to "look after your car", of course you
           | were paying them not to vandalise it while you were away!
           | Especially popular on football days when parking near the
           | stadium.
           | 
           | It was only a couple of pounds or so. I haven't been to these
           | parts of town for years so I have no idea if this practice
           | still goes on.
        
             | leesalminen wrote:
             | There's a popular swimming around here that's near a rough
             | neighborhood. One elderly gentleman from that neighborhood
             | guards the cars at the swimming hole. He even got himself a
             | shirt that says "security". You pay $2 and he makes sure
             | nobody busts the windows out of your car.
        
             | djbusby wrote:
             | I'm aware, and have used, this practice in Oakland, CA, Los
             | Angeles, SF, Boston, Philadelphia, Seattle and Portland OR.
             | One reason I keep a small amount of cash around - just for
             | the vig.
        
               | konschubert wrote:
               | It's extortion. You're paying protection money.
        
               | djbusby wrote:
               | Yep, and my stuff was protected. Been doing it since at
               | least 1995.
        
               | canadianfella wrote:
               | [dead]
        
             | slashdev wrote:
             | This is common all over the developing world. I always give
             | them a little something, despite the feel of extortion it
             | has to it. It's marginally better than begging, and they
             | will really watch the car, and often help with parking and
             | leaving. Fair enough.
        
               | [deleted]
        
               | salad-tycoon wrote:
               | In the one of the Third world countries I lived in, the
               | more attentive ones would also put a piece of cardboard
               | on your windshield. A nice touch.
               | 
               | Not so much the guys that insist on spraying your
               | windshield with soap at every traffic light.
        
           | NikolaNovak wrote:
           | I'm from a developing country with humongous corruption. I
           | now live in Canada and love it. But to certain degree
           | corruption is just less visible. For example, apparently
           | majority of our towing industry in Toronto is just organized
           | crime. With murders and arson and everything - in the
           | seemingly simple and innocuous _towing_ industry. And when
           | opening a restaurant in downtown, near one of the stadiums,
           | protection money is just normal line item.
           | 
           | https://www.thedrive.com/news/44749/inside-the-tow-truck-
           | maf...
        
           | xg15 wrote:
           | That goes beyond fraud though. That sounds more like a
           | protection racket.
        
         | 13of40 wrote:
         | What it's ripe for is for someone to put up a box that accepts
         | cash and credit cards then works as a proxy to one of the other
         | services.
        
           | idle_zealot wrote:
           | Of course! The solution to this state of affairs is to add
           | yet another middleman.
        
         | toomuchtodo wrote:
         | Already a thing.
         | 
         | https://www.youtube.com/watch?v=kDLw1XDMJkk
         | 
         | https://ktla.com/morning-news/technology/scammers-use-fake-p...
        
         | sixstringtheory wrote:
         | > This is one of those things that tech really didn't "fix"
         | 
         | It solved a very real problem of surveillance/advertising and
         | skimming a little cream off the top in the process
        
       | apricot wrote:
       | I don't have a cell phone. What should I have done in this
       | situation?
        
         | [deleted]
        
         | [deleted]
        
         | GaggiX wrote:
         | Without a cell phone I would be more concerned about other
         | things than the parking lot, such as how people contact you
         | when you are out?
        
           | klyrs wrote:
           | 1. Why do I want people to contact me while I'm out? It's
           | almost always spam, and assuming it's not, it's almost always
           | a them problem.
           | 
           | 2. If I did want people to contact me, a flip phone would
           | work fine for that.
           | 
           | Without a smart phone with a data plan, it is becoming harder
           | and harder to navigate the world made for advertizers and
           | cellular providers. And these parking companies don't want to
           | make it _easy_ for you to pay for parking. They 'd _much_
           | rather you have a frustrating experience, take the risk of
           | not paying and getting impounded.
        
             | GaggiX wrote:
             | >Why do I want people to contact me while I'm out?
             | 
             | I mean I would think you have a family and just to organize
             | something you would need to communicate, even when you're
             | outside.
             | 
             | >a flip phone would work fine for that.
             | 
             | Yes flip phones are indeed cell phones.
        
               | clipsy wrote:
               | > I mean I would think you have a family and just to
               | organize something you would need to communicate, even
               | when you're outside.
               | 
               | This seems to come as a shock to much of the HN crowd,
               | but people did in fact manage to organize things before
               | cell phones existed.
        
               | klyrs wrote:
               | People even made plans to meet at a specific time and
               | place before _phones_ were invented. When they left their
               | houses, nobody was able to deliver a letter to them. I 'd
               | say it went fine, but honestly, they're all dead now.
        
               | GaggiX wrote:
               | There was even a time when people used to get around
               | without driving, and so they didn't have to worry about
               | finding a parking space.
        
               | WirelessGigabit wrote:
               | They can send an email. Or call me when I'm at home. If
               | I'm not home I'm away.
               | 
               | Why is that so hard for people to grasp?
        
           | teddyh wrote:
           | <http://www.threepanelsoul.com/comic/incremental-progress>
        
           | saulpw wrote:
           | I have a flipphone. People can contact me if they need to
           | (they never do). I can't use a QR code or app or whatever.
           | How do I pay for parking?
        
             | GaggiX wrote:
             | Well it's clearly nonsense that some parking lots required
             | having a smartphone with some data available in the data
             | plan.
             | 
             | Still I was just wondering about the author of the parent
             | post that reported that he didn't have a cell phone.
        
             | cfeduke wrote:
             | You don't, but you are also statistically unlikely to spend
             | money (or, perhaps spend very little) at where ever you're
             | trying to park so everyone concerned would prefer you move
             | along to make room for a paying customer please. :)
        
               | saulpw wrote:
               | I guess if you s/park/live then this is why everyone
               | concerned would rather poor people just get on with it
               | and die already. I mean if you're not going to spend
               | money then please move along and make room for a paying
               | customer.
        
         | pvaldes wrote:
         | Enjoy the fact that you still keep control over your life
        
         | ta8645 wrote:
         | Same as if you want to sign up for OpenAI. You can't, so go
         | somewhere else.
        
         | [deleted]
        
       | lucidguppy wrote:
       | I was at Dick's sporting goods and the cleats section was this
       | special "app" area where you could either enter in your search
       | criteria or scan shoes so associates would approach you with the
       | shoes in hand.
       | 
       | The app was slow as f - and only really worked if you brought up
       | and scanned the shoes.
       | 
       | Was there any instruction? No - you had to figure it out
       | yourself. To be honest if felt like you were playing myst.
       | 
       | Why was this done? IDK - to stop shoplifting?
       | 
       | Why was the old way so bad that you had to add all this crap.
       | They're goddamn shoes - put them in boxes and let people try them
       | on like we've been doing for 40 years. Creating an app is not
       | going to improve the experience 10x.
       | 
       | If it's not going to improve the experience 10x - why are you
       | doing this? WTF?
       | 
       | These are the instances where I understand a Steve Jobs type
       | blowing their lid.
        
         | deathanatos wrote:
         | ... I was also recently at Dick's, and witnesses this same
         | stupidity. Am I supposed to ... what, have the attendant haul
         | out pair after pair while I attempt to determine what my size
         | in this brand+model is, or if, like so many shoe stores, they
         | even _carry_ my size? Let alone whether I like the look.
         | 
         | ... the best shoe store I even went to, hands down, just had
         | all the boxes laid out in stacks upon stack on the floor, where
         | you could go through them.
         | 
         | ... stores should be destroying online purchasing in this
         | category by allowing me to try the damn thing on. If I can't
         | ... might as well order online? It's just as much of a gamble.
         | (And sometimes, Amazon retailers provide a size chart with a
         | conversion to mm. Although sometimes they also provide multiple
         | size charts with conflicting information, too.)
         | 
         | (Also, a.) America, can we start measuring shoes in some actual
         | _unit_ , like mm or cm? ... that there's a kids system, and
         | women's is just inane. b.) Shoe companies would do well to have
         | a standard sizing. You'd _think_ that would be a thing. And
         | yet, as someone with an odd foot, I can tell you that for some
         | companies, it is, and for some, it isn 't. I bought Nike for a
         | while, since it was, and I knew any shoe in my size would fit
         | comfortably. It was a magical few years ... until Nike changed
         | something. _Why?_ )
        
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