[HN Gopher] Requiring ink to scan a document-yet another insult ...
       ___________________________________________________________________
        
       Requiring ink to scan a document-yet another insult from the
       printer industry
        
       Author : LinuxBender
       Score  : 134 points
       Date   : 2023-08-15 20:06 UTC (2 hours ago)
        
 (HTM) web link (arstechnica.com)
 (TXT) w3m dump (arstechnica.com)
        
       | RecycledEle wrote:
       | I could not scan on a free, used, MFP in the 1990's because it
       | needed ink. Buying ink seemed dumb because the print heads were
       | ruined, and they cost more than a new printer.
       | 
       | I am glad to see this news story. It means the pendulum is
       | swinging back towards stopping predatory marketing practices.
        
       | abeppu wrote:
       | Ok, maybe a dumb question -- are printers still hard to make? Is
       | the IP really locked down? If I search online for printer, I
       | still see almost entirely stuff from big known players (HP,
       | Canon, Epson, Brother). I can buy a knock-off smart-watch with a
       | heart-rate monitor and bluetooth etc, and it doesn't try to get
       | me to subscribe to some paid cloud service b/c so far as I can
       | tell they're happy to just sell the device. Why isn't some
       | Chinese company that I never heard of selling a dumb printer
       | without the authorized ink, demanded network for auto-updates
       | nonsense, etc?
        
       | lapetitejort wrote:
       | I would rather make the trek to my local FedEx to do my twice-
       | yearly printing and pay exorbitant prices per page than have a
       | ticking time-bomb take up space in my house.
        
       | beezlewax wrote:
       | The kind of thing needs to be illegal
        
         | jrockway wrote:
         | I don't think the law would be effective. Design the printer in
         | such a way that the cartridge contains the camera lens, and
         | drip the ink over it as part of normal operation. Then before
         | scanning, you run a cycle that wipes it with rubbing alcohol
         | contained in the cartridge. No cartridge in the printer, no
         | camera. And if you're out of lens cleaner, you can scan all you
         | want, but it will just be black because the lens is covered in
         | ink.
         | 
         | The underlying problem here is the patent system. The Shenzhen
         | Market would be glad to sell you a $3 printer/scanner that
         | doesn't require proprietary cartridges, I'm sure.
        
       | Androider wrote:
       | Buy the Brother whatever-it-is [0]. You'll have no more printing
       | or scanning problems and can carry on with other things.
       | 
       | [0] https://www.theverge.com/23642073/best-
       | printer-2023-brother-...
        
         | TylerE wrote:
         | They've apparently switched to the "run our good name into the
         | ground for $$$$ phase".
         | 
         | https://news.ycombinator.com/item?id=31860131
        
           | bmitc wrote:
           | That's terrible. I've had my Brother laser printer for 14
           | years now, and it keeps on trucking. I have only replaced the
           | toner twice and do use 3rd party toner. However, I do note
           | that it says that the toner is empty well before it is
           | actually empty (like months or even years if you don't print
           | often).
        
             | cubefox wrote:
             | I have an old brother laser printer/ scanner. Unfortunately
             | the driver doesn't work since Windows 10. It doesn't
             | recognize either scanner or printer. Windows 8 was still
             | fine...
        
             | flyinghamster wrote:
             | I wonder if that's the old "take the toner cartridge out
             | and tilt it back in forth a few times" issue of toner
             | getting unevenly distributed in the cartridge?
        
               | bmitc wrote:
               | It was certainly something I tried often. Haha.
        
             | TylerE wrote:
             | Not everything is designed to run all the way empty.
             | 
             | Running your car at a very low fuel level is hard on the
             | fuel pump - it has to work hard to slurp up what few drops
             | are left - and on many newer models if you actually run it
             | dry the consequences can range from having to re-prime the
             | pump to the pump grenading and sending shrapnel into the
             | injectors, ruining them TOO.
        
               | plagiarist wrote:
               | Yeah but the pump equivalent here is on the toner
               | cartridge IIRC
        
         | robotnikman wrote:
         | Huh, thats the one I ended up grabbing on a whim for my parents
         | from officemax when their old one kept giving them problems.
         | They have not complained to me about it since, in comparison to
         | the previous 3 printers we tried.
        
         | TacticalCoder wrote:
         | Brother laserprinters only here: two at my wife's SME, one here
         | at our home here, one at our vacation place but... As someone
         | already commented they've also started playing nasty.
         | 
         | It's still probably going to take a few years before they reach
         | HP level of suckage but apparently it's coming.
        
         | freedomben wrote:
         | When these recommendations come up on HN, It's always people
         | who have had their printer for 10+ years. I always wonder if
         | Brother is still the same way.
         | 
         | I bought a recent Brother and have been pleased with it, though
         | I haven't yet tried to replace toner. I'm a bit worried because
         | I've heard they do some firmware tricks with non-standard
         | toner. I sure hope that's not true.
        
           | MostlyStable wrote:
           | I have a new brother printer (<2 years old). It _works_ just
           | fine. The quality of the printer, as a device itself, I have
           | no complaints about. It 's the DRM Toner bullshit that is the
           | problem. Unfortunately, in the past, that kind of behavior
           | has often presaged other things like degrading hardware
           | quality in the future. Will Brother do the same? I have no
           | idea. Unfortunately, I'm not aware of a different company
           | that both supplies a quality product and also doesn't do the
           | DRM bullshit. So, in my opinion, Brother is not longer better
           | than other companies, but it doesn't appear to be worse
           | either. Which is more an indictment of the printer industry
           | than anything good about Brother.
           | 
           | -edit- You can still (for now) get around the Toner DRM. The
           | drm chip is pretty easy to remove and it just slots into a
           | little spot on the toner. It's about a ~5 minute operation.
           | So make sure to keep your OEM cartridge for now:
           | 
           | https://youtu.be/NzaRVEzYuz8
        
           | loloquwowndueo wrote:
           | Even if it's true, Brother toner is cheaper than HP :)
           | 
           | My 7-year-old Brother printer works well with third-party
           | toner, I paid $29 for two refills and each lasts for 3 years
           | or so. The printer itself was like $50 back then :) I bought
           | it because it was cheaper than buying ink for my previous HP
           | inkjet.
        
           | coffeebeqn wrote:
           | As long as it's laser and doesn't have obnoxious features it
           | should be good. Mine is 4 years old and doesn't have a
           | scanner - I gotta say with mobile phone cameras and post
           | processing I haven't actually needed a scanner
        
         | jleahy wrote:
         | I used to have a Brother laser but now have a Kyocera color
         | laser MFP, it works beautifully so that's another good option.
         | 
         | Also a networked printer is a lot less faff if you have a lot
         | of Linux machines at home, from a drivers perspective.
        
         | TuringNYC wrote:
         | My recommendation: Buy a Brother Laser Printer and get a
         | scanning app (e.g., ScannerPro or similiar) and forget about
         | all your problems.
        
           | Androider wrote:
           | Little known fact, but you can scan using macOS's Preview.
           | Just do File->Import from Scanner.
           | 
           | Scans from my Brother something-or-other with no apps or
           | drivers whatsoever directly to PDF, over Wi-Fi. Perfect.
        
             | vlozko wrote:
             | TIL. I've always used the included Image Capture app for
             | all my scans.
        
             | nfriedly wrote:
             | MacOS also has an Image Capture app that's explicitly made
             | for scanning.
             | 
             | The only real problem I have with it is that it wants to do
             | a preview scan first if you used the scanner bed last (as
             | opposed to the document feeder) and it freezes it's
             | interface while that's happening.
        
           | bmitc wrote:
           | I honestly hate dealing with the scanning apps. They're ok,
           | but they're not cheap and require a subscription. I've been
           | looking to replace them with an actual scanner.
        
             | artificial wrote:
             | Scope out Microsoft Lens (app)
        
           | MarkusWandel wrote:
           | Second that. I have an absolutely antique Brother MFC. It
           | prints, scans, photocopies, and it has a $20 generic toner
           | cartridge in it that gives perfectly good print quality. The
           | only downside is having install a 32-bit binary driver to
           | make it work in Linux, with an extra hoop to jump through -
           | scanning won't work until you manually install another
           | missing 32-bit dependency. But once that's done it works. For
           | years. It's enough to make one not hate printing at home.
        
             | MarkusWandel wrote:
             | And with gscan2pdf - not hate scanning too!
        
         | haswell wrote:
         | Yup. I've had the HL-2240 printer for at least a decade. I've
         | changed the toner once during that time, and that was pretty
         | recent. It's boring and reliable.
         | 
         | I bought a stand-alone Brother feed scanner that I'm also happy
         | with, but for occasional scanning, phone apps do quite well
         | these days.
         | 
         | If I want to print something in color, I'll go to a print shop.
        
       | crazygringo wrote:
       | Related from 2 days ago: "Judge denies HP's plea to throw out
       | all-in-one printer lockdown lawsuit"
       | 
       | https://news.ycombinator.com/item?id=37113336
        
       | drbig wrote:
       | > HP Envy 6455e
       | 
       | ...I give myself the benefit of doubt as not technically a native
       | speaker... but "Envy"? Really?
       | 
       | I still have my HP LaserJet P<numbers> I got when I was a
       | student, many lives ago, and I got it to the point where the
       | power button - the only button - is mostly dead. I had pondered
       | "opening it up" and just running bare wires out - hacker style! -
       | but... This whole consumer-printer-industry-situation is still so
       | sad I'm happy I need a printer only slightly more than once a
       | month.
       | 
       | And I've seen videos of teletypes from a freaking half a century
       | ago working fine today.
       | 
       | Apologies. I have also an inkjet-scanner box from an _even
       | earlier life_ that I keep around because a) it has a space to be
       | in, b) it still scans (!!).
        
         | robotnikman wrote:
         | It seems like HP have been using 'Envy' as a way to denote
         | their mid-high end products. Never knew they used it with
         | printers though, that does seem kinda odd. Who brags about
         | having a high end printer?
        
           | inasio wrote:
           | It used to be a boutique maker of gamer desktops and laptops
           | that HP bought, sort of like Alienware back in the day before
           | the Dell acquisition
        
         | JohnFen wrote:
         | > I give myself the benefit of doubt as not technically a
         | native speaker... but "Envy"? Really?
         | 
         | It is a very odd name. Maybe it's because people who own those
         | envy people who don't.
        
       | karaterobot wrote:
       | I don't really use my Brother laser printer much anymore, but
       | I'll be damned if I get rid of it. In fact, I should stock up on
       | toner, since it's probably the last good printer they'll make for
       | a while.
        
       | hn_throwaway_99 wrote:
       | I do wonder how long HP can squeeze out this "pay gold prices for
       | ink" business model. It used to be just techies sounding the
       | alarm, but these days I feel like so many people have grown to
       | absolutely despise inkjets, and I don't see that getting any
       | better. People usually fall into one of two camps:
       | 
       | 1. People who print frequently due to work or other business
       | needs. These folks know that investing in a decent laser printer
       | will pay itself off _extremely_ quickly given the obscene charges
       | for ink, and lasers are much better for larger print volumes
       | anyway.
       | 
       | 2. People who only print every now and then due to some external
       | need. These people may be tempted to buy an inkjet originally for
       | their lower prices, but due to their infrequent use, they are
       | also _much_ more likely to hit printer malfunctions due to ink
       | drying up, or some other reason that inkjets seem to want to die
       | if left idle for more than a month or two.
       | 
       | Inkjet (at least the consumer version of it) is just a technology
       | that deserves the "PC Load Letter" treatment from Office Space.
        
       | Tangurena2 wrote:
       | I got a Xerox 3345. None of this crazy ink nonsense that HP goes
       | for. Even scans doublesided.
       | 
       | 0 - https://www.xerox.com/en-vc/office/multifunction-
       | printers/wo...
        
       | tedunangst wrote:
       | > The Verge noticed that HP at least changed its language for the
       | Envy 6455e's Amazon product page to say that you can "print,
       | scan, and copy from your phone--from whenever, wherever" to
       | "print, scan, and copy from your phone--from anywhere."
       | 
       | Amazingly narrow update.
        
       | starik36 wrote:
       | This is why I am holding on to my HP LaserJet 1320n for dear
       | life. It's been working perfectly for over a decade.
       | 
       | I even made it wireless with a Raspberry Pi Zero.
        
         | TheLoafOfBread wrote:
         | After headaches with various inkjets N in 1 printers I have
         | bought Xerox B230 few months ago and so far no issue.
        
       | adamredwoods wrote:
       | This is only ink-jet, correct? I went with a black&white laser
       | printer-scanner years ago and am still on my second, generic,
       | toner cartridge. I shake it when it gets low. (Canon MF3010)
        
         | indymike wrote:
         | >This is only ink-jet, correct?
         | 
         | This article is about an inkjet, but I've owned laser multi-
         | function devices that will not print if the toner is out. The
         | problem is linking the scanner working with the printer having
         | filled consumables. I've also had devices where the printer
         | failed, and you could not scan or fax because the printer
         | failed self-testing.
         | 
         | > still on my second, generic, toner cartridge
         | 
         | There's a whole other can of worms around chipping cartridges
         | in an effort to prevent refilling and competition. With newer
         | printers, this may not be possible as cartridges "expire" often
         | before the ink or toner is gone.
        
       | nraynaud wrote:
       | Doesn't one of the SV rich kids want to make the world a better
       | place by building non-crappy printers? The only innovation would
       | be to forbid anyone with a MBA from making any decision or
       | suggestion at any level of the company. Normal basic printers,
       | the tech is here, we want not even faster horses, thanks
       | (actually that might be the impetus for someone to define what a
       | faster horse would be).
        
         | tlhunter wrote:
         | I think the problem is that as soon as such a company accepts
         | VC money they take a sort of poison pill. After that they are
         | contractually obligated to wring out every dime from customers.
         | Hardware startups often require a lot of starting capitol.
        
         | sixstringtheory wrote:
         | What will happen is some startup will take VC funds to build
         | the Juicero of printers, all the legacy competition will get
         | squeezed out, and then printer cartridges for the sole
         | remaining new entrant will skyrocket.
        
           | ronsor wrote:
           | Juicero completely bombed. I don't see how the competition
           | will be squeezed out by anything like it.
        
             | verall wrote:
             | I think its just a pun
        
         | Waterluvian wrote:
         | I've always wondered this. How is there not even one single
         | billionaire who wants to just stick it to an entire industry?
        
           | yieldcrv wrote:
           | Probably because many wealthy people pride themselves in not
           | printing anything themselves, so the problem stops being
           | noticed
        
           | jrockway wrote:
           | It's patents, right? Anyone can build a working printer in
           | their house. Selling it for money is a whole other set of
           | problems.
        
             | 0cf8612b2e1e wrote:
             | There were solidly working printer designs 20 years ago.
        
           | mynameisash wrote:
           | Supposedly Mark Cuban is doing this with "Mark Cuban Cost
           | Plus Drug Company". Whether that's what's actually happening,
           | I don't know.
        
             | lotsofpulp wrote:
             | It just looks like another middleman. Bringing new
             | manufacturing capacity online or R&D for new medicine that
             | is sold at a low price is the only thing that would help.
        
               | gottorf wrote:
               | Not every retailer that sits between the manufacturer and
               | the consumer is a middleman. That is, it is literally a
               | middleman, but not in the sense that it necessarily has
               | to take on a rent-seeking, economically harmful role.
               | 
               | Most manufacturers don't have the expertise in dealing
               | with retail and don't care to build it up. They stick to
               | what they're good at, which is manufacturing, and let the
               | retailer stick to what they're good at, which is dealing
               | with the whole host of other issues that arise in retail
               | commerce.
               | 
               | In a related current development, traditional automakers
               | like Ford are angling to sell directly to the consumer,
               | like Tesla does. People are generally on board with this
               | because dealership experiences do suck often. But once
               | dealers are all driven out of business, it's a good bet
               | that the automaker will benefit from that surplus, not
               | the consumer. It'll be interesting to see.
        
           | [deleted]
        
         | tenebrisalietum wrote:
         | SV rich kids would rather cloud-enable everything to the point
         | printers are obsolete, because:
         | 
         | - Margins for selling collected consumer data may be higher
         | than than margins for ink. Ink has materials, production, and
         | inventory cost that data storage does not, though this assumes
         | cloud storage remains cheap.
         | 
         | - Renting storage space for consumer documents is recurring
         | revenue versus the non-recurring revenue of selling ink (HP is
         | trying to get people on ink subscription plans, maybe it'll
         | work).
         | 
         | - Unique value-adds: E.g. Get people to store their personal
         | documents online and they'll be sticky recurring revenue,
         | because moving them is hard. Extra revenue opportunities by
         | offering integration with other services for extra $$$. E.g.
         | store your personal documents and use our integrated DocuSign
         | like service.
         | 
         | - Abolish paper to save the forests. Printed matter soon
         | becomes a hipster fad, then disappears. Though you do have to
         | keep some around for faxes, which are never going away.
        
         | m463 wrote:
         | It is hard to find people fixing race-to-the-bottom markets.
         | 
         | I do like craigslist.org
        
         | gottorf wrote:
         | Consumers by and large won't consume such a product. There is a
         | vanishingly small market for a $600 printer that doesn't suck,
         | does its job, and respects your rights as a consumer and
         | doesn't pull bullshit like all the other printers do, except
         | that every other printer costs $150 for the same feature-set.
         | 
         | Of course, I don't know for a fact that someone can't make a
         | living making boutique printers like this. But I don't know
         | that there would be an adequate return on the capital required
         | for such an enterprise.
        
       ___________________________________________________________________
       (page generated 2023-08-15 23:02 UTC)