[HN Gopher] Amazon Cuts Dozens of House Brands as It Battles Cos...
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       Amazon Cuts Dozens of House Brands as It Battles Costs, Regulators
        
       Author : type4
       Score  : 91 points
       Date   : 2023-08-10 17:53 UTC (5 hours ago)
        
 (HTM) web link (www.wsj.com)
 (TXT) w3m dump (www.wsj.com)
        
       | djoldman wrote:
       | Alternate link:
       | 
       | https://www.msn.com/en-ca/money/companies/amazon-cuts-dozens...
        
         | Scoundreller wrote:
         | > No new products are being ordered for the brands being phased
         | out, which will cease to exist once their inventory is sold.
         | Strong-selling items in brands that have been discontinued are
         | being rebranded under Amazon Essentials or other remaining
         | labels.
         | 
         | Sounds like the usual whittling of unsuccessful products and a
         | consolidation of branding.
         | 
         | Unsure how much this actually impacts end users (except those
         | thinking they're being anti-Amazon by buying a non-Amazon
         | product that's aktually an Amazon product)
        
           | cstejerean wrote:
           | I think it's good from transparency point of view. It's one
           | thing when a retailer has one or two house brands, like
           | Kirkland brand at Costco. Then the consumer can know that's
           | the retailers house brand. Amazon on the other hand had 30
           | clothing brands with names like Lark & Ro, Daily Ritual and
           | Goodthreads with just a tiny "An Amazon brand" buried in the
           | product description bullets. I'm not sure if it was designed
           | this way to be misleading, but I can see how it wouldn't be
           | interpreted kindly during any kind of antitrust scrutiny.
        
             | blincoln wrote:
             | Costco actually pioneered that approach. The traditional
             | corporate strategy had always been to have a bunch of
             | different house brands fpr different product categories.
        
               | codeTired wrote:
               | Costco is generally cheaper and top shelf products.
               | 
               | Not my experience with Amazon basics.
        
               | sokoloff wrote:
               | My experience is that Costco is cheaper and entirely
               | adequate/sufficient quality products, but rarely/never
               | "top shelf" products (assuming that's meant to mean "the
               | best").
               | 
               | This makes sense, as Costco is trying to move a lot of
               | units and you can move a lot more units into the market
               | that's looking for "perfectly adequate" than the ones
               | looking for "the best". Honda outsells Porsche, Ferrari,
               | and Lamborghini combined and all that...
        
             | duskwuff wrote:
             | It's not uncommon for big-box retailers to have multiple
             | house brands. Walmart and Target both have dozens, for
             | instance:
             | 
             | https://en.wikipedia.org/wiki/List_of_Walmart_brands
             | 
             | https://en.wikipedia.org/wiki/Target_Corporation#Private-
             | lab...
        
               | olyjohn wrote:
               | Home Depot has tons of brands too. I didn't realize how
               | many brands were theirs until I did a kitchen remodel,
               | and got a bunch of cheaply built crap that started having
               | problems after installation. Fuckin anything with "Bay"
               | in the name is theirs. Hampton Bay, Glacier Bay, etc.
               | Most of the stuff in their stores is their own brand.
               | Most of it is trash too. Their doors have all been
               | sagging on me, the stainless steel sink I bought keeps
               | needing me to scrub off corrosion, their wood countertops
               | have some shitty UV coating that just peels off.
        
         | howinteresting wrote:
         | The "continue reading in the app" with a down arrow next to it
         | is one of the darker patterns I've seen today.
        
       | glonq wrote:
       | Once upon a time you could choose to buy good products from good
       | brands on Amazon, or import cheap crap from China via Aliexpress
       | or whatnot.
       | 
       | But now that nearly every category on Amazon is dominated by
       | cheap crap from dodgy brands in China, I'm feeling less reason to
       | buy things from them (unless I need it _tomorrow_ ). I suppose
       | that's what's fuelling the popularity of new marketplaces like
       | Temu?
        
         | AmVess wrote:
         | My last two orders from Amazon were counterfeits. One was a
         | pack of Sandisk thumbdrives that were very obviously fakes.
         | 
         | I determined that Amazon simply doesn't care anymore. The value
         | proposition was completely lost because I had to drive into
         | town to return them. Twice in a row.
         | 
         | Further, their prices have gotten horrible on a lot of things.
         | I looked at some of their lawncare items, and most of them were
         | 2-3x more than local prices.
        
           | thelittleone wrote:
           | I'm just surprised that this hasn't become a big issue for
           | Amazon. Is it that most people aren't aware? Isn't it a big
           | enough story for some news outlet to investigate and report?
           | If it became generally known that a large % of products on
           | amazon are fakes, surely it would affect sales.
        
           | NBJack wrote:
           | This rings true for my own experience.
           | 
           | While I have avoided most of the counterfeit dupes (of which
           | I will broaden beyond just selling clones; there are plenty
           | of shady products with questionable descriptions that don't
           | match reality), they have been steadily increasing prices on
           | many products to the point that I am often better off driving
           | to a Lowes or Home Depot for faster service and better deals
           | on things. I also can't emphasize enough that they haven't
           | been that competitive in the laptop market or the home
           | desktop PC market either for years now. Parts and DIY, sure,
           | but I frequently find better deals elsewhere on what is
           | usually the same hardware. I suspect the suppliers are the
           | real root cause of this, but either way it ends up a bad
           | deal. Additionally, finding things with targeted specs is
           | surprisingly difficult at times, and can easily lead to
           | choices that aren't even correct when search starts looking
           | at adjacent products.
        
           | code_duck wrote:
           | Prices of some things on Amazon such as hot sauce or soap can
           | be absurdly high, while other times it's the same as I'd pay
           | at a local store. Definitely not bargains any more. I can't
           | trust any of the prices I see without double checking them,
           | plus they do that thing where prices fluctuate based on how
           | much they think you might pay. One month some bandages were
           | $9, then $7, then $10, then $13, then $5. Sometimes the hot
           | sauce is a great deal at two large bottles for $12, other
           | times, the same pack is $20 or $15. Dr Bronner's soap is
           | simply too expensive at twice the price as my local grocery
           | store. I'd just like to know one real price for each of these
           | items.
        
           | happycube wrote:
           | (side-note: You can get Sandisk stuff directly from Western
           | Digital.)
        
             | mjcohen wrote:
             | Of course Western Digital has been having its own problems
             | with ssd drives dying.
        
         | xyzzy123 wrote:
         | Home brands of durable goods in the last 10 years have pretty
         | much _always_ been  "Chinese crap" (I use this term loosely,
         | sometimes the products are pretty good).
         | 
         | BUT, and this is the key part - buyer teams from major brands
         | vet the supplier, make cost/quality tradeoffs and do all the
         | supplier due diligence (like making them attest the products
         | are not made by "modern slavery", don't have lead in them,
         | etc). They also squeeze them super hard on payments and
         | financials.
         | 
         | The BEEZELBUBS and QRYGGS are mostly the SAME factories that
         | have always been making your goods but now they are "out of the
         | box" and can sell to the consumer directly.
         | 
         | The good part is that they can now compete "fairly" outside
         | shelf space monopolies, the bad part is that no one seems to be
         | doing supplier due diligence or addressing quality fade.
        
           | neilalexander wrote:
           | It's often also impossible to get after-sales support for
           | many of these mystery "brands" and they don't tend to stay
           | around for long before they change names again. I am sure
           | this is by design.
        
           | massysett wrote:
           | This is the whole problem with Amazon and why I call it a
           | flea market.
           | 
           | Other retailers put their reputation on the line with their
           | merchandise. Sure, the same factory that manufactures for Old
           | Navy makes QRYGGS. But Old Navy vets it.
           | 
           | Amazon's issue is that it tosses its hands up and says "Sold
           | by QRYGGS, fulfilled by Amazon." Amazon says: if it's
           | garbage, not our fault, but you can return it. That's just
           | wandering a flea market with random vendors selling junk.
           | 
           | So I'm actually disappointed that Amazon would double-down on
           | this by eliminating its private labels. At least if I see
           | it's an Amazon brand, I know they vouch for it. Indeed, my
           | experiences with Amazon brands have been at least decent. But
           | given the choice between fighting the regulators, somehow
           | firewalling the private labels from the other vendors, or
           | reducing its flea-market trafficking, Amazon decided to
           | double-down on the flea market and scale back goods that it
           | vets. It's a big red-light district of some good stuff mixed
           | in with tons of garbage.
        
         | bradleyjg wrote:
         | At this point you have to both go with a "real" brand _and_
         | investigate if any of their lines are still designed in house,
         | or whether it's a zombie brand that only badges white-box
         | items.
        
         | crooked-v wrote:
         | I wonder how long until SkyMall makes a resurgence.
        
         | UberFly wrote:
         | Isn't Temu just another dodgy brands from China site?
        
         | sct202 wrote:
         | Temu and Shein are at least improved versions of Wish. Idk how
         | both companies did it but my last few orders have gotten to me
         | in 8 days. Amazon for me is taking like 3-5 days without Prime,
         | so the speed difference is not as big as it used to be when
         | ordering from China would be a 1-2 month wait with everything
         | showing up in a different package.
        
           | salad-tycoon wrote:
           | I've seen them air ship my cheap crap from China to USA for
           | "free." I thought I read it was a national subsidy/strategy
           | but can't find article now. Maybe economic warfare? Can't see
           | how flying my $10 order of giant plastic balls is economic.
           | 
           | Not the one I was looking for but somewhat related:
           | https://www.charlotteobserver.com/contributor-
           | content/articl...
        
             | gamblor956 wrote:
             | Note that the linked piece is just an opinion piece from a
             | professional writer who doesn't actually know what he's
             | talking about and appears to just be making things up. It
             | may even be paid for by Temu.
             | 
             | Chinese shipping is cheap because the Chinese government
             | subsidies it for exported goods, and because due to a
             | postal treaty the U.S. government was forced to honor those
             | rates for goods shipped to U.S. addresses. This treaty was
             | renegotiated in 2019 (changes effective 2020) to make
             | shipping costs several times more expensive for Chinese
             | manufacturers, but those higher prices are still
             | ridiculously cheap compared to the prices domestic
             | manufacturers must pay so there is still a substantial
             | arbitrage opportunity, which is basically what Temu is (in
             | addition to being an I.P. theft play, but that's an
             | entirely separate issue).
        
               | jfim wrote:
               | Temu is basically using the de minimis import rule to
               | avoid import taxes. There's a longer report linked at the
               | bottom of this page that goes into more detail:
               | https://selectcommitteeontheccp.house.gov/media/press-
               | releas...
        
             | [deleted]
        
         | [deleted]
        
         | jareklupinski wrote:
         | my last hack before i completely jump platforms is to make sure
         | that when im buying something, I click into the link right
         | below the item name itself so i get to the brand's actual
         | amazon page, then i click the item again
         | 
         | 50% of the time it'll be cheaper and have a better prime ship
         | date (and say Sold By BrandName or Amazon instead of a random
         | seller name), and no counterfeits at all this way yet
        
           | sokoloff wrote:
           | Do you have an example originally searched for ASIN* and
           | brand-linked ASIN that this works on?
           | 
           | I've not seen this personally, and checking my last 10
           | ordered items (some 6-7 character made up brand imported
           | items and some recognizable brand items), following this
           | process landed me on the same ASIN/same PDP each time, but
           | it's definitely intriguing enough for me to want to find out
           | more.
           | 
           | * The alphanumeric Amazon Stock ID Number, for physical goods
           | it's usually (always?) a B followed by 9 alphanumeric digits.
        
             | jareklupinski wrote:
             | i'll take a look next time i go, but if it helps for now
             | I've specifically done this two-step with success for Tide
             | and Charmin goods
        
         | vasco wrote:
         | To be honest Temu sounds like someone was watching the Wish.com
         | saga and decided it was a great idea to burn a bunch of
         | billions. It can grow a lot while it's new but I have my doubts
         | about longevity of this type "we only sell crap" platforms.
        
           | sudosysgen wrote:
           | Temu is fundamentally different than Wish - it has local
           | warehouses and therefore much faster delivery. It's a
           | competitor to Amazon, not Wish/AliExpress. It trades this off
           | by having a much smaller selection of goods.
        
             | adamsmark wrote:
             | Its a mix is it not? Both local and global? Some of the
             | prices and lead times look like inventory is coming from
             | China via ePacket.
        
           | lopis wrote:
           | You'd be surprised how many people fall for these kinds of
           | unbelievable deals from ads on social media apps, over and
           | over again.
        
           | 1-more wrote:
           | I've been getting ads on social media to buy silencers on
           | Temu. Ok not silencers, but adapters where one end has the
           | female thread of a soda bottle on it, and the other has the
           | female thread to match the external thread available on a
           | Ruger 10/22. While silencers are federally legal in the U.S.,
           | they are illegal in many states and subject to a federal
           | transfer tax. I could see this being a problem for Temu, and
           | I could also see this never being any kind of problem for
           | Temu.
           | 
           | There may be settled case law that says these aren't
           | silencers legally, idk. The whole discipline is hilariously
           | talmudic and full of the heap problem (is a billet of metal a
           | gun? What about with one hole in it? Two holes and a chamfer
           | here and a routed channel there? etc.)
        
             | thegaulofthem wrote:
             | Suppressors are only Federally legal with a tax stamp,
             | typically acquired with a "Form 1" self manufacture or a
             | Form 4" transfer (purchase) along with a $200 tax for the
             | stamp, per item.
             | 
             | The seller would need special ATF licensure and follow an
             | onerous process to sell what is typically considered safety
             | equipment in Europe, ironically. This involves submitting
             | fingerprints, passport photos, and a lengthy (9+ month)
             | approval process on the part of the ATF.
             | 
             | For the self-manufacture, this has been de-factor outlawed
             | by the current regime with DIY kits being arbitrarily
             | reclassified as suppressors themselves. Most if not all
             | Form 1 builds are outright denied.
             | 
             | So, in short, Temu cannot sell these at all. Of course they
             | also occasionally sell selector switches to concert Glock
             | handguns to fully automatic. This is even more comically
             | illegal than a suppressor workaround.
        
           | jeron wrote:
           | there's an unsubstantiated rumor that Temu is a Chinese money
           | laundering operation - burning a bunch of billions to
           | legitimize a lot of other billions
        
           | resolutebat wrote:
           | At least in Australia Temu hits the sweet spot of offering
           | almost-China prices with reasonably speedy delivery (under a
           | week). If you buy the same crap on Amazon.au, you pay a 3-4x
           | premium for local warehousing, and if you buy it off
           | AliExpress, it often takes a month or longer to deliver.
           | 
           | That said, I presume the only way Temu can pull this off
           | logistically is air freight, so I also have my doubts about
           | his sustainable this is.
        
             | AussieWog93 wrote:
             | Aliexpress have been great recently with shipping times.
             | 
             | A lot of stuff is dispatched from their local warehouses
             | (or at least flown in from China and consolidated locally)
             | and distributed by their own courier network.
             | 
             | Sounds similar to Temu, and TBH is probably exactly the
             | same network. If you get tracking updates from "Fast Horse
             | Express", it's definitely the same network. :)
        
       | ThatMedicIsASpy wrote:
       | The only amazon basics I bought is two monitor arms. I bought
       | them because they are made by Ergotron and have a logo applied to
       | them. They were on sale for 65EUR each while the original
       | (Ergotron LX) costs 160EUR
       | 
       | I only bought them because they are Ergotrons.
        
       | karaterobot wrote:
       | Not much of a concession to regulators. They could just expand
       | the breadth of offerings from their remaining brands if they
       | wanted to, until they were selling the exact same products.
       | 
       | I am not an FTC regulator, but to me it seems like the shadiest
       | thing Amazon does with its brands is to give them increased
       | prominence in search results. They cannot tell me they don't
       | juice the results to bubble their brands up to the top.
        
         | fauigerzigerk wrote:
         | It seems rather plausible to me what the article has to say on
         | this exact question:
         | 
         |  _After that 2020 article, Amazon curbed a yearslong practice
         | in which its own brands were given a boost in the search
         | results on its site in special placements--the kind of edge
         | other sellers could only gain by buying ads--according to the
         | people familiar with the recent changes. That change caused
         | many of Amazon's brands to be buried in search results, making
         | it harder for items to sell. The cost of warehousing all that
         | inventory was significant for Amazon, making it a target during
         | the cost cutting._
         | 
         | Doesn't mean they stopped the practice completely, but
         | apparently it was enough to make most of their own brands
         | unprofitable.
        
       | Drblessing wrote:
       | This is so sad. I live off of Amazon brands, because they're so
       | cheap, convenient, and relatively good quality. I've NEVER had a
       | quality issue from them. Call me a corporate stooge if you want,
       | but their mattresses, clothing, drugs, etc. have been a
       | lifesaver.
        
         | JohnBooty wrote:
         | Yeah, everything I ever bought through Goodthreads (or even the
         | downmarket Amazon house brands) was really nice.
         | 
         | I mean, not _nice_ nice, but fine for casual everyday wear. It
         | was generally the most reliable way to shop for clothes on
         | Amazon, IMO.
        
           | adamsmark wrote:
           | Second this on Goodthreads quality. There was a pricing error
           | back in July of 2020. I got dress shirts and pants for $7 -
           | $12. Incredible.
        
         | pessimizer wrote:
         | I bought their bluetooth speaker that turns itself off when you
         | haven't sent music through it for five minutes, and that you
         | have to get up to turn back on.
         | 
         | edit: The physical quality seemed fine, but it's obvious that
         | they never tested it or even thought about it much.
        
           | cjbgkagh wrote:
           | I think that may be due to European energy savings
           | regulation.
        
           | throwbadubadu wrote:
           | Hm, my more brandy JBL one does the same, maybe it is 10
           | minutes, but I find it reasonable. I have a long set or
           | playlists or choose something new when it gets silent, and
           | otherwise I enjoy the luxury that I can just turn off the
           | sender and know the battery won't be wasted for long?
        
           | jodrellblank wrote:
           | Nothing to do with Amazon but this has become endemic in tech
           | in recent years and it grinds my gears. The amount of
           | websites and services and remote control sessions that sign
           | out or lock while I'm using them, because I'm not using them
           | fast enough, it's infuriating.
           | 
           | Yes I leave stuff open for a couple of hours while
           | troubleshooting, not every problem is solved in five minutes
           | and one device! No bank, you aren't increasing security, I'm
           | not in a library or a cafe. Especially infuriating if it
           | happens while I'm waiting for the thing to check/update
           | something and it signs me out because _I 'm_ not doing
           | anything!
        
             | mitthrowaway2 wrote:
             | This happens all the time and should be seen an
             | accessibility issue. Some people don't have the dexterity
             | to keep the page from timing out while they, say, fetch
             | their card out of their wallet, or type in their address
             | and phone number.
        
         | treprinum wrote:
         | I bought their paper shredder and it shredded itself during the
         | first use.
        
           | loloquwowndueo wrote:
           | Was it made of paper? :)
        
         | reaperducer wrote:
         | Amazon trash bags are great.
         | 
         | Formerly branded Solomio. Now branded Amazon Basics.
         | 
         | I tried Amazon pants to see what they were like. You get what
         | you pay for. Avoid.
        
           | esafak wrote:
           | Solimo. Solomio sounds like an ice cream brand.
           | 
           | https://www.youtube.com/watch?v=5VZ1fUmtw9I
        
         | nerdjon wrote:
         | I find that generally I go for Amazon brands whenever possible.
         | 
         | Honestly they are one of the few shorts I wear because it is so
         | hard to find good cargo shorts for tall guys.
         | 
         | Paper Towels, TP, vitamins, ibuprofen, etc. Much of it is solid
         | quality, does what I need, and far cheaper than the
         | alternatives even local ones.
         | 
         | Looking at what is mentioned it is the staples like this that
         | will be fine. The things that will be going away will be the
         | fancier things or things like furniture.
        
           | jodrellblank wrote:
           | https://2tall.com if you're in the UK.
        
             | resolutebat wrote:
             | Or outside the UK, they ship globally.
        
             | ZephyrBlu wrote:
             | That's a really cool brand.
        
       | qingcharles wrote:
       | I found the quality of Amazon-brand products to be inconsistent.
       | I hoped Amazon would be able to use its scale to produce some
       | items at lower costs and higher quality than competitors, but it
       | just didn't work out. Often I find Amazon Basics goods at much
       | higher prices than other retailers on their sites.
       | 
       | And Amazon's own-brand instant coffee is truly, truly awful, FYI.
       | (Although their filter coffee is good)
        
       | metadat wrote:
       | https://archive.today/GCrRZ
        
       | clpm4j wrote:
       | Ironically I'm back to using amazon.com solely for it's original
       | use case - buying books.
        
         | Tarball10 wrote:
         | Except it's terrible for that (if you care about the condition
         | of your books) because they did away with their book-specific
         | packaging, and now just toss books in a box or bubble mailer
         | with no protection. The majority of the time they arrive banged
         | up. You may as well buy them second-hand for cheaper.
        
       | azemetre wrote:
       | Is there an actual list of what is being cut? It seems like it's
       | mostly clothing and furniture (sans the Amazon Basics and Amazon
       | Essentials brands).
        
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       (page generated 2023-08-10 23:01 UTC)