[HN Gopher] Comcast, CenturyLink fail to derail Utah community-o...
       ___________________________________________________________________
        
       Comcast, CenturyLink fail to derail Utah community-owned gigabit
       fiber network
        
       Author : rntn
       Score  : 563 points
       Date   : 2023-08-04 15:29 UTC (7 hours ago)
        
 (HTM) web link (www.techdirt.com)
 (TXT) w3m dump (www.techdirt.com)
        
       | natdempk wrote:
       | Does anyone have a good playbook around getting fiber
       | started/prioritized in your city? My city has done some brief
       | exploration, but seemingly is dragging its feet on fiber in
       | general and I'd love to see that change, especially if we could
       | capitalize on a municipal offering that would benefit the city +
       | residents.
        
         | whompyjaw wrote:
         | Commenting because I am also curious in this.
        
         | NotACop182 wrote:
         | Reach out to cities that have succeeded and contact them on the
         | ins and outs.
        
         | AtlasBarfed wrote:
         | Does 5G tech open up a possibility for a municipal network that
         | isn't in need of burying fiber/cables? Or is there no spectrum
         | to intercommunicate?
         | 
         | https://go.siklu.com/blog/the-32-flavors-of-5g-and-how-smart...
         | 
         | "Smart City" sounds like a corporate buzzword and tied to the
         | moribund standards quagmire of IoT, but all we really need is
         | connectivity. Is there a reserved spectrum for municipal 5G
         | networks?
         | 
         | I have a Starlink and while it is expensive, if you are rural,
         | it is like having cable internet (as in, not-gigabit) anywhere
         | you need it.
        
       | oblib wrote:
       | We had CenturyLink for over 20 years here. They recently sold us
       | to Brightspeed who raised our monthly fee to $60 for what's
       | really the very lowest end of "Highspeed" access (if that). The
       | first thing Brighspeed did was throttle our bandwidth.
       | 
       | Our local electric co-op (White River Valley Electric
       | Cooperative) is currently laying fiber optic lines to all the
       | homes and businesses they serve now and will be offering real
       | high speed internet (gb both up/down) next year for $30 a month
       | to all their customers first, and then those who are not that
       | live in the area.
       | 
       | When we moved here in the 90s and bought our home we really
       | didn't think about who was providing our electricity, but we've
       | learned since there is a huge difference.
       | 
       | Just this week we had a vicious storm that blew power poles down
       | and 1000s were without power. Our power was back on in around 36
       | hours, others nearby were down for 3+ days.
       | 
       | Those who live outside the co-op are paying more than twice as
       | much for power depending on the time of day and load on the grid.
       | 
       | We have a flat rate that's lower than their lowest rates.
       | 
       | https://www.whiteriver.org/fiber/
        
         | jedberg wrote:
         | You don't even need a co-op for this. Local, municipal, _non-
         | profit_ power companies are like this too. The city of Santa
         | Clara, in the heart of Silicon Valley, has its own power
         | company. Their rates are less than 1 /2 of PG&E (which they are
         | surrounded by) and they were for example offering green energy
         | back in 2005. And as you point out, were much better about
         | maintenance.
         | 
         | I really miss being served by SVP.
        
           | labcomputer wrote:
           | > Their rates are less than 1/2 of PG&E
           | 
           | And their website is approximately 3141 times better than
           | PG&E's. Electrical reliability and customer service are
           | better, too.
           | 
           | It's hard to overstate how much better municipal power
           | companies are compared to for-profit ones (LADWP is better
           | than SoCal Edison).
        
           | eppp wrote:
           | Munis will almost always beat any other electric provider
           | including rural coops because their customer per mile is a
           | multiple of a rural operator. It ends up making the coops
           | look terrible because we have to cut an order of magnitude
           | more vegetation for the same amount of customers.
        
             | hedora wrote:
             | With PG&E, all of that is rounding error. They've been
             | hollowed out by decades of fraud and infrastructure
             | neglect.
             | 
             | In addition to dealing with inflated California
             | construction costs, they also routinely block construction
             | projects and urgent home repairs.
        
               | labcomputer wrote:
               | Add corruption to that. PG&E was insolvent (liabilities
               | >> assets) and required a bailout from the state (because
               | nobody would pay more than zero dollars for the company).
               | 
               | That the state didn't simply take the assets and
               | indemnify the previous owners for the liabilities (thus
               | turning it into a giant "municipal" power company) speaks
               | to corruption in CPUC and the state in general.
        
         | bombcar wrote:
         | Co-op utilities (and other forms of small local utilities) can
         | have problems, but in general I prefer them. The bad isn't
         | really that bad, and they can be very, very good.
        
         | nine_k wrote:
         | How expensive the laying operation is? Are they using some
         | existing channels / piping / utility poles? The last mile is
         | usually the biggest problem and expense.
        
           | troyvit wrote:
           | Yeah that was Longmont, CO's big expense. We had a fiber ring
           | around town since '96 or something, used for traffic light
           | management I guess? It took about three years to get the
           | fiber to most peoples' doorsteps.[1]
           | 
           | It's been great.
           | 
           | [1] https://mynextlight.com/about/
        
       | gtmitchell wrote:
       | Good to hear, it seems UTOPIA has really turned a corner after a
       | rough start. They expanded to my city recently and I have had no
       | regrets about switching. No wonder Comcast / CenturyLink / etc
       | are fighting so hard.
        
       | theyeenzbeanz wrote:
       | They formed a "concerned taxpayers" group in my area to gaslight
       | and lobby against our towns own fiber proposal. It passed, but
       | barely due to all the propaganda. So after spending 100k to go
       | against it they're suddenly going to lay their own fiber since
       | they've got proper competition now.
        
       | manicennui wrote:
       | Corporations should have no fucking say in things like this. The
       | blatant corruption in the US is incredible.
        
         | datadeft wrote:
         | Just like making high fructose corn syrup legal in the EU?
        
           | extraduder_ire wrote:
           | This seems tangential, how is it related?
           | 
           | I'm pretty sure HFCS is legal, and I've even eaten products
           | containing it.
        
             | larkost wrote:
             | The argument is that it is U.S. companies that are insanely
             | competitive at making high-fructose corn syrup, and that
             | the EU has largely banned it as a shield to European
             | companies making other sweeteners (e.g.: sugar).
             | 
             | I would argue that the ban on genetically modified
             | organisms (GMO) is a cleaner example of European
             | protectionism (not that all other countries, the U.S.
             | included, do not also practice protectionism).
             | 
             | You can find lots of sources for the fact of this near-ban,
             | but this one is nice and pointed: "Because of its low cost
             | and long shelf-life, HFCS is used widely in manufacturing
             | many food products, including candy, throughout the United
             | States. However, due to strict EU regulations, HFCS is
             | banned in much of Europe"
             | https://www.sugarjoy.com/pages/hfcs-gmos-and-trans-fats
        
               | Accujack wrote:
               | >U.S. companies that are insanely competitive at making
               | high-fructose corn syrup
               | 
               | They're competitive because it's subsidized, which is
               | what makes it cheaper than sugar in the US.
        
             | babypuncher wrote:
             | The whole reason soda tastes better outside the US is
             | because bottlers in most other countries still use real
             | sugar. HFCS is cheaper in the US because we heavily
             | subsidize corn production for some reason.
             | 
             | So it seems weird to me that people would complain that the
             | EU made it harder for Coca-Cola to make their product taste
             | shittier. There is a reason there is a huge market for
             | "Mexican Coke" throughout the US.
        
         | _joel wrote:
         | Not just the US, this kind of lobbying and weaponisation of PR
         | happens all over the world, unfortunately.
        
           | polygamous_bat wrote:
           | Except when it happens in Bangladesh people have the guts to
           | call it "corruption", unlike US where it's "lobbying and
           | weaponisation of PR".
        
             | larkost wrote:
             | I think it is a little more nuanced. The case in this
             | article is pretty bad, and I am certainly inclined to call
             | it both a bad, and an inappropriate influence. But that is
             | mostly because of how they are trying to disguise it as not
             | being from the internet companies. But they are not handing
             | money to a government official (personally) in order to get
             | what they want, and I want to reserve the word "corruption"
             | for things like that.
             | 
             | However, I do think that companies should have a voice in
             | how they are regulated. Not control by any means, but a
             | voice. This voice needs to be out in the open (so no
             | backroom deals), and clearly labeled what it is. And
             | regulating this sort of thing is really difficult to get
             | right (in part because of legislators self-interest in
             | these things).
             | 
             | Part of the problem here is that money, and the advertising
             | it buys, has become so necessary in our politics. So if
             | money is necessary for people to be able to hear "free
             | speech", how can you prevent or limit people from spending
             | that money? And if the only way candidates can get their
             | message heard is to spend a lot of money, of course they
             | are going to listen to those people and corporations who
             | can provide that money (directly or indirectly). And if
             | that is the way they are going to be listened to, then of
             | course rich people and corporations are going to spend the
             | money. It is a nasty cycle.
             | 
             | More generally, the vast majority of the opinions people
             | hear (through advertising and also on various media) are
             | presented in forums where only one side is speaking. To
             | take the case of (Former) President Trump's indictments,
             | his supporters are simply not hearing any voices talking
             | about the merits of the cases. They are only hearing people
             | talk about the potential politicization. Yes, there are
             | lots of places where the merits are being debated, but most
             | people have no interest in broadening their horizons. And
             | the gatekeepers on the political Right have found it is
             | easier to capture attention through rage, and being fair or
             | balanced does not engender the rage they are selling.
        
               | tremon wrote:
               | _they are not handing money to a government official
               | (personally) in order to get what they want, and I want
               | to reserve the word "corruption" for things like that._
               | 
               | Can we call it institutionalized corruption then, when
               | the handing of money to policitians is made legal through
               | PACs?
        
               | specialist wrote:
               | Lobbying (petitioning one's government) is fine. Bribery
               | and corruption are not.
               | 
               | When spending cash money to garner influence is
               | considered Freedom Speeches(tm), something is very, very
               | broken.
               | 
               | Further, great wealth inequity and democracy are
               | incompatible. Sure, there's a balance to be worked out.
               | All reasonable observers will agree our current setup is
               | way out of balance.
        
             | rzazueta wrote:
             | "Lobbying and weaponisation of PR" is just artisinal,
             | organic, farm-to-table corruption.
        
               | polygamous_bat wrote:
               | IMO it's the opposite, like everything else we have
               | optimized corruption, packaged it in a shiny package, and
               | convinced the populace we either can't live without it or
               | there's no way around it.
        
             | geodel wrote:
             | Right. I am seeing tons of people who want to speak truth
             | to power are moving to Bangladesh from US
        
         | dang wrote:
         | Maybe so, but please don't post unsubstantive comments to
         | Hacker News.
        
       | imglorp wrote:
       | > after decades of predatory behavior, slow speeds, and high
       | prices by regional telecom monopolies.
       | 
       | Plus some serious fraud as well: cable customers and taxpayers
       | paid into various universal service funds for decades without
       | actually providing the rural access we all paid for repeatedly.
       | The FCC of course is being very gentle [1], not wanting to hurt
       | any corporate feelings, and we shell out more billions to help
       | them out [2] in case they didn't steal enough the first few
       | decades.
       | 
       | So this is just infuriating when communities want to provide
       | their own broadband -- because cable will not ever -- and the
       | same fraudsters jump in their way.
       | 
       | 1. https://www.fcc.gov/rbap
       | 
       | 2. https://www.cnet.com/news/politics/fcc-
       | approves-20-4m-rural-...
        
       | rconti wrote:
       | I'm so angry that Comcast is getting away with advertising their
       | 200Mbps service as "10G". I have seen repeated confusion from
       | folks online who think it means 10Gbps. I sent a complaint to the
       | FCC, FTC, and the CA AG, but doubt anything will happen. The
       | funny thing was, in their rebuttal to the FCC, Comcast even calls
       | their rebuttals "talking points". I thought "talking points" was
       | well known as a slightly derogatory term, where it's just crap
       | you parrot because it sounds good.
        
         | nickstinemates wrote:
         | I recently upgraded to their 2.5Gb service and it's pretty fast
         | (I had a sustained 110MB/s download over 150GB yesterday,) and
         | generally get 50Mbps upload. It's unfortunately a bit
         | unreliable.
         | 
         | Some days I have 4-5 router resets / blips in connectivity and
         | then can go weeks without it. Two or three times I have been
         | severely throttled by something for an hour or two. This
         | happens at specific times of day - i.e, around 2pm.
         | 
         | When previously on their more basic plan I never had any of
         | these issues.
         | 
         | All of that said, while I have personally not had any issues
         | with Comcast, I'd switch to a local ISP like sonic.net in a
         | heartbeat if it was available in my area.
        
           | sharts wrote:
           | Same. It's too bad sonic expansion can't happen faster. Wish
           | they had detailed maps of which neighborhoods have it
           | already.
        
           | [deleted]
        
         | LegitShady wrote:
         | Talking points aren't themselves a derogatory idea. You can
         | have good talking points for defensible ideas, and in fact in
         | public communication planning these is critical. It's only
         | derogatory when you use talking points to try to slip something
         | unethical or corrupt through by obfuscating.
        
         | sschueller wrote:
         | Things like this really piss me off because it "poisons the
         | pool". The "regular" person doesn't know the difference and I
         | don't expect them too but they do remember such things and in
         | the future it leads to issues.
        
       | greggyb wrote:
       | I have had great experiences with home internet from the likes of
       | Comcast and Verizon for a decade now. What became true a decade
       | ago? I moved to a city where there were two viable broadband
       | providers (Comcast + municipal fiber, then Comcast + Verizon in
       | two different locations). My conclusion: it doesn't matter who is
       | offering the service, it matters that there is more than one
       | viable option.
       | 
       | Municipal fiber is not special due to the ISP being municipal
       | government. It is special because it is a path for a community to
       | force a second option into existence.
       | 
       | Lest anyone misunderstand this post: this is an observation in
       | wholehearted support of the linked article. It is wonderful that
       | a community is able to move forward with getting better internet
       | service.
       | 
       | Additionally, I am not trying to brag. I am very lucky to have
       | been able to relocate as I have, and that my locations have had
       | multiple viable options. I recognize that most of the US does not
       | have this flexibility. Again, I offer these observations as full
       | throated support for communities pursuing municipal fiber.
       | 
       | Edit, summarizing: Competition works. In my experience, the
       | dominant factor determining ISP quality is the presence of
       | another ISP with a substitutable offering.
        
         | loufe wrote:
         | I understand your point, and to that effect I'd opt for a
         | duopoly over a monopoly ten times out of ten. That said, even
         | duopoly for internet options sucks. Here in Canada your choice
         | between Bell/Rogers, or Bell/Videotron, or Bell/Shaw, etc.
         | makes almost no difference vs the choice between a single one
         | of them. They just bought out almost all independant providers
         | in the country (we're all enjoying huge discounts right now
         | that are obviously temporary, and were used as a tool to
         | undercut them to make the purchases pass more easily).
         | 
         | I would argue it's more important to have more than one option,
         | but it still DOES matter who those options are.
        
         | glitcher wrote:
         | My experience has been similar. After many years of only having
         | one viable choice of ISP, once another upgraded their lines and
         | could compete suddenly things changed very quickly.
         | 
         | I recall a tragically comic phone call to cancel service with
         | Cox (of course you were _required_ to do all cancellations over
         | the phone). I told them the speed and price I was getting from
         | their competitor, which was already installed and confirmed,
         | and they tried to convince me those numbers were not possible!
         | Hahahaha! Bonus, the new provider 's downtime also proved to be
         | far less over the next few years.
        
         | Accujack wrote:
         | >Competition works. In my experience, the dominant factor
         | determining ISP quality is the presence of another ISP with a
         | substitutable offering.
         | 
         | Yes. This is the root of the problem with Internet access in
         | the US. The post-Reagan relaxation of antitrust enforcement has
         | allowed many monopolies to grow, and combined with lobbying at
         | all levels of government has created the stagnant environment
         | we have now for Internet and wireless services.
        
         | troyvit wrote:
         | I agree with you to a point, but man there are ways that
         | Comcast and Verizon just can't compete with Municipal. If I
         | want to upgrade a modem I can read some reviews of the best
         | Wifi6 routers or whatnot, or I can ping the guy I know who
         | works for my provider (who also basically introduced me to my
         | partner of 8 years) and get his take on it. The closest thing
         | I've gotten to that with a Comcast person was shooting the
         | breeze about easement rights for his van and how that neighbor
         | calling the cops on him is going to be disappointed.
         | 
         | When I call for support it's some lady a mile away who answers
         | on the third ring, and if I break my modem she apologetically
         | asks if it's OK if somebody's there in an hour to fix it for me
         | for $35.
         | 
         | It's like buying local vegetables except its internet and
         | cheaper. You can't beat it.
        
           | greggyb wrote:
           | You make some good points. I was very focused on
           | speed/price/quality of network service in my post.
           | 
           | This also reflects my own biases and preferences. All I want
           | from an ISP is a reliable uplink at a decent price. The last
           | piece of equipment that is the ISP's is the ONT. I built my
           | own router. I used to have my own DOCSIS modem, but I gave
           | that to a family member a while ago and have had fiber since.
           | 
           | Ideally, I never talk to someone from my ISP. I have had Fios
           | since 2017, and I have only had to talk to them once, to
           | cancel service when I moved. So, as long as I have had
           | Verizon (importantly, in homes that were already wired for
           | Verizon _and_ a competitor), they have been an ideal ISP.
           | 
           | I recognize that my preferences are far from universal, but
           | my original post did not reflect that.
        
       | specialist wrote:
       | Are these ISPs using our money to lobby against their customers?
       | 
       | It just now occurred to me broadband advocates might be able to
       | copy the renewable energy advocates. Like passing laws to prevent
       | energy companies from lobbying against their own rate payers.
       | 
       | Cable companies are regulated too, right?
        
       | Astronaut3315 wrote:
       | This is great to hear. We have CenturyLink fiber installed to our
       | home but we don't use it. They're a truly incompetent company and
       | I hope they get bought out by someone that can actually run an
       | ISP. Community ownership would be even better.
        
       | wing-_-nuts wrote:
       | One of my criteria for a 'forever home' is that the community
       | must have municipal internet.
       | 
       | My, and my family's experience with private internet companies
       | has been horrendous, for years. My parent's only internet option,
       | up until a few weeks ago, was $65 6mbit dsl. They are maybe half
       | a mile from a fiber connection serving the local school, but they
       | refuse to expand it. ATT did not want their business. When they
       | complained about the poor quality of the internet, they were told
       | repeatedly that the only reason their street had any service what
       | so ever was that they were 'grandfathered' from the days of dail
       | up.
       | 
       | As for me. I live in one of the largest metropolitan areas in the
       | south east. I have heavy rail passenger transport to the city
       | center not even a mile from my house, yet comcast is really the
       | only option I have for internet. They know I don't have options,
       | and their prices, offerings, and customer service reflect this.
       | 
       | TLDR: I'll basically be using this map to determine where I move
       | next https://communitynets.org/content/community-network-map
        
         | jp191919 wrote:
         | Municipal ISP in my city (Tacoma,WA) failed miserably and was
         | sold to a private company. I assume the city mismanaged it.
         | 
         | Still shows on that map but doesn't exist anymore.
        
         | MostlyStable wrote:
         | Just FYI but my small town municipal fiber co-op isn't on that
         | map, so it probably shouldn't be viewed as authoritative.
        
           | ZoomerCretin wrote:
           | Why don't you contact them to let them know?
        
       | jacquesm wrote:
       | Romania was an unregulated market for the first years after
       | broadband became available, as a result there was immense
       | competition for customers leading to rock bottom prices for huge
       | amounts of bandwidth, while in the rest of Europe the local
       | telcos were up to their old games.
       | 
       | In Canada the situation was so bad you simply had zero choice as
       | to which provider you would get, it was whoever supplied your
       | cable connection, unless you wanted dial up.
       | 
       | Unbelievable that even today these companies are trying to gauge
       | their customers and would deny them options to do this
       | themselves. It's the bloody internet, not something they had a
       | hand in creating.
        
       | e40 wrote:
       | I had a call with a Comcast sales/tech dude just yesterday. I
       | really ripped into them. We pay $225/mo for coax 200/20 right
       | now. They wanted more than $600/mo for fiber, didn't even say the
       | speed, but I assume it was 1Gbps up/down. I have 10Gbps Sonic.net
       | for $50/mo at home.
       | 
       | Mostly what I spent time ripping on him for was not being able to
       | disable SecurityEdge (DNS hijacking) and outages (~7 multi-hour
       | ones this year). His only answer was "if you want an SLA you need
       | to get fiber" which is 100% BS.
       | 
       | The second there is an alternate (other than AT&T) I will jump to
       | them. Too bad Sonic doesn't have fiber in my office area, but I
       | hope they will at some point.
       | 
       | Comcast is my 2nd most hated company. First is AT&T.
        
         | tenebrisalietum wrote:
         | > We pay $225/mo for coax 200/20 right now.
         | 
         | Do you also subscribe to cable TV?
         | 
         | My cable bill was about the same until I ditched the TV portion
         | and went with Internet only. Now under $100 a month for a
         | similar speed.
        
           | linsomniac wrote:
           | This is almost certainly their business service, not
           | residential. Our office has a similar level of service via
           | Comcast Business, for basically the same price.
        
           | e40 wrote:
           | No, this is Business Internet. No way to get Residential at a
           | business address.
        
           | rconti wrote:
           | With comcast, it was cheaper to have internet+tv than just
           | internet. The scam is that it's only cheaper for the first
           | year, so you have to keep threatening to cancel.
           | 
           | The internet-only plans had no specials, so WYSIWYG but it
           | looks expensive in year 1.
        
           | JohnFen wrote:
           | I subscribe to a combo TV/Internet plan because it costs less
           | in absolute terms than an internet-only plan. I returned the
           | set-top box to avoid the rental fee, and don't hook the cable
           | TV up to anything.
        
         | jp191919 wrote:
         | $600/mo?!? Dam, I was paying $65/mo for 960/960. Centurylink
         | just raised the price to $75 last month.
        
           | dr_orpheus wrote:
           | Then sounds like you live in a place where the competition is
           | driving down the prices. Where I lived before Comcast wanted
           | ~$250/mo for something like 600/200. Now after I've moved
           | (only like 20 miles) I live in a place where we have a
           | municipal fiber network. So now last time I checked Comcast
           | is offering gig speeds for $70/mo
        
           | Unbeliever69 wrote:
           | I'm paying $72 for Google Fiber in Taylorsville if that is an
           | option for you. Best Internet I've ever had. Blazing fast.
           | Practically 0 down time. Haven't had to reboot my router
           | ever. Great equipment with no dead spots in my house. 0
           | complaints.
        
           | dghughes wrote:
           | I'm paying about $425 CAD for TV/Internet ($225) 350/10Mbps,
           | two cell phones w/20GB data ($100), and a land line ($80)
           | plus 15% tax.
           | 
           | My ISP won't bundle them since TV/Internet, landline,
           | cellphone are all different lines of business. They are one
           | of the cheapest ISPs though. Bell Canada is aggressive
           | (continual salesman visits to my door) and has poor service,
           | with Rogers the same. There are resellers of my ISPs service
           | but they are very small and support is limited.
           | 
           | The land line and TV and one phone is for my elderly mother.
           | She doesn't even watch a lot of TV but the land line in her
           | mind is essential. The cellphone is like the modern version
           | of Medical Alert she has it in case of an emergency. If she
           | remembers. Yet last year during a hurricane we lost all comms
           | landline and cell for nearly a week.
           | 
           | Even more fun so many people moved here it's overloading all
           | the cell towers.
        
           | philjohn wrote:
           | From the context later in the post, this is for "business
           | broadband".
        
         | lesquivemeau wrote:
         | I'm always flabbergasted by the price of fiber plans in NA. The
         | max you could pay for a household in France is less than 50EUR
         | for 8Gbps (and i assume prices are similar or lower in other EU
         | countries), even accounting for wage gap it's quite a
         | difference.
        
         | sergiotapia wrote:
         | I pay $90 for 1gigabit fiber AT&T in Miami. It's one of the
         | main reasons I bought my house since it was a new development
         | one of the first with fiber in the area.
        
         | applied_heat wrote:
         | I am a recent star link convert. It might work for you?
        
         | nickstinemates wrote:
         | Why is it so expensive? I pay less than $100/mo for their
         | 2.5Gb/50 service. Is it business vs. residential pricing?
         | 
         | I'd _love_ to have sonic.net.
        
         | ericbarrett wrote:
         | Currently suffering my third multi-hour Comcast/Xfinity outage
         | in as many months. When I called the support line to try to get
         | a support tech to escalate an inquiry into why I've had so many
         | outages, the robot _literally_ said,  "An agent cannot help
         | you. Goodbye." No, I'm not paraphrasing.
        
           | wooshboats wrote:
           | When I worked for Xerox doing outsourced Verizon phone
           | support, the fastest way to get someone on the phone who
           | actually worked for Verizon, was paid twice as much, had 100x
           | the credit limit etc, was too tell the IVR "Disconnect
           | service". I use this every time I have to call anything and
           | usually get half decent service.
        
             | ericbarrett wrote:
             | I wasn't even offered the phone tree to try that! It looked
             | up my account from my phone number, told me there was an
             | outage, said what I wrote above, and hung up.
        
           | leesalminen wrote:
           | At least they're honest about it :). Normally they'd let you
           | badger an agent to escalate the issue to nowhere.
        
             | [deleted]
        
             | lesona wrote:
             | Trying to get to an agent is practically impossible. I
             | called recently to make an account change, but after I went
             | through the automated system I got an "I'm sorry, we see
             | there is an outage in your area. Please wait for the outage
             | to be resolved and then call back."
             | 
             | Insane.
        
               | nomat wrote:
               | I mean, what are you gonna do about it? Companies have so
               | many customers and so much capital these days that they
               | don't have to pretend anymore.
        
         | TheRealDunkirk wrote:
         | I'm the "tech guy" at my church. I've had no less than SEVEN
         | Comcast sales people hassle me over the past couple of years
         | about "upgrading" to fiber. They even had our pastor talked
         | into to it for a second. "It's the same price!" "Yeah, for a
         | TENTH of the speed as coax." Luckily, he finally saw through
         | this. I keep asking them to leave me alone, but the sales staff
         | turns over every 3 or 4 months, and then someone new goes
         | through the customer list all over again. I kind of get it. A
         | new company is laying fiber all over the city, and pre-selling
         | the service at MUCH lower pricing, so Comcast sees another
         | market about to slip through their fingers.
        
         | kbenson wrote:
         | > Too bad Sonic doesn't have fiber in my office area, but I
         | hope they will at some point.
         | 
         | Aerial (telephone pole) deployment is vastly cheaper than
         | trenching (and many business parks and newer neighborhoods were
         | built with conduit buried with AT&T/Comcast already in them),
         | so Sonic's deployment generally has followed where there are
         | aerial options to utilize. That said, I think (micro)trenching
         | is becoming more viable, so I believe plans to start delivering
         | to some areas through that are moving ahead.
        
           | dylan604 wrote:
           | This aerial deployment maybe cheaper, but there is on going
           | rent for having your line on someone else's poles. I have no
           | knowledge of those rental agreements other than they exist. I
           | wonder if the trenching style deployment also has some sort
           | of agreement with the city?? Whenever I do see the trenching
           | teams installing fiber lines, I'm always curious why such a
           | small amount is being installed. I know there are many many
           | fiber strands in the "cable" they are burying, but why just
           | the one. Every connection needs a pair, so how ever many
           | strands are in that "cable", there's half that number of
           | connections.
        
             | kbenson wrote:
             | > This aerial deployment maybe cheaper, but there is on
             | going rent for having your line on someone else's poles.
             | 
             | I don't think it's much, if anything, depending on the
             | location. My understanding is it's governed by public use
             | policies, since it's public infrastructure. I do know it
             | requires some work for those putting more infrastructure on
             | there to figure out the new load and stress and submit
             | plans for required work, and sometimes poles are identified
             | that are degraded to the point that it requires replacement
             | or retrofitting, but I can't recall whether that's a burden
             | taken by the public utility, the company looking to utilize
             | the space, it's shared, or it's situational and depends.
             | 
             | > I wonder if the trenching style deployment also has some
             | sort of agreement with the city?? Whenever I do see the
             | trenching teams installing fiber lines, I'm always curious
             | why such a small amount is being installed.
             | 
             | You do need to get permits in both cases. I think
             | microtrenching is easier to get permitted because it causes
             | less issues with the road. You're cutting a line an inch or
             | so wide, so there's less worry about car tires compacting
             | the filling material and making the road bumpy. Since it's
             | deep but not wide, it could also be they're stacking
             | multiple runs one on top of each other, which at any one
             | point in time may look like a very small amount being
             | inserted (I don't know, not my department).
             | 
             | > Every connection needs a pair, so how ever many strands
             | are in that "cable", there's half that number of
             | connections.
             | 
             | Depending on what you mean by "connection", they don't.
             | Fiber strands are split out with optical splitters, one or
             | more times, so a single strand back to the CO can handle
             | multiple actual installation locations (but not too many).
             | Planning out how many you allow generally and how much
             | you'll allow max is a balancing act. Sometimes you deliver
             | to a building with multiple units and you don't want to
             | drop a line to every unit but you don't want to serve
             | twenty units off a single strand that might be split once
             | upstream already).
        
         | eek2121 wrote:
         | Yet AT&T Fiber is an awesome product.
        
           | e40 wrote:
           | That may be, but it's expensive in my area and their support
           | is legendarily terrible. I had ADSL for 6+ years and it was
           | an absolute shitshow. Near the end, they told me I needed to
           | switch providers because they couldn't fix the problem, which
           | was in the drop cable from the pole to house. I had one tech
           | tell me to have a "tree trimming accident" and just cut the
           | line, as they wouldn't replace it otherwise.
           | 
           | Also, I remember a year or two ago a discussion on reddit and
           | possibly here about customers with HTTPS certificate errors
           | and it was ultimately traced after months to a bad router
           | that was mangling packets. MONTHS.
           | 
           | Most people at AT&T are incompetent and the ones that aren't
           | are hobbled by the ones that are. Just my experience. YMMV.
        
             | gottorf wrote:
             | > I had one tech tell me to have a "tree trimming accident"
             | and just cut the line, as they wouldn't replace it
             | otherwise
             | 
             | Just mind-boggling! Maybe you should have had that
             | accident, after all.
        
               | e40 wrote:
               | Yeah, I seriously considered it. I was worried they'd try
               | to bill me for it and I wasn't up for the fight. I knew I
               | was moving to Comcast, at that point. The move from AT&T
               | to Comcast to Sonic, each time, has felt like a 10x
               | improvement.
        
           | selectodude wrote:
           | Except the hot garbage they use as FTTH modulators.
        
       | sschueller wrote:
       | Corruption and attempts to control markets are everywhere and if
       | you don't fight them they will win.
       | 
       | In Switzerland fiber needs to be accessible to all providers
       | which results in many places having fiber run by the local power
       | providers and the large state owned telephone company. This is
       | what allows providers to offer 25gbit synchronous for under 70
       | USD per month.
       | 
       | However this did not stop the large state owned communication
       | provider to attempt to kill competition by no longer running p2p
       | (1 or 4 fibers directly from a home to the local exchange
       | bulding) fibers but p2mp (1 fiber to a splitter in the street
       | with a backbone to the exchange) which requires active splitters
       | (the environmental impact of this was completely ignored). This
       | automatically limits any other provider from offering a faster
       | service than the phone company.
       | 
       | Even after a court case and then an injunction they spent
       | millions to expand this network thinking they can somehow
       | perswaid the courts and use people complaining that they can't
       | have fiber because of an injunction (they told customers on the
       | phone that fiber is available but can't be connected due to a
       | court case). In the end they however back peddled and it appears
       | they will loose the case now.
       | 
       | Thanks to the small provider that took this to the courts (init7)
       | it appears we will keep a network open for competition and future
       | proof.
       | 
       | There are fines pending but those are a 2 edges sword. The tax
       | payer effectively pays it since the majority stake belongs to the
       | tax payer. So a large fine is bad and a small fine is bad because
       | it's not a deterrent. The executives that caused the mess's are
       | already mostly gone (hence the back peddling) but the correct
       | action would be to claw back their pay and bonus or something
       | like that so the next "hot shots" don't try such shit again.
        
         | tw04 wrote:
         | >The tax payer effectively pays it since the majority stake
         | belongs to the tax payer. So a large fine is bad and a small
         | fine is bad because it's not a deterrent. The executives that
         | caused the mess's are already mostly gone (hence the back
         | peddling) but the correct action would be to claw back their
         | pay and bonus or something like that so the next "hot shots"
         | don't try such shit again.
         | 
         | If it's state owned, they should be allowed to determine how
         | the penalty is levied. Make the fine directly payable by the
         | executives in charge, it'll stop immediately.
         | 
         | Also not to nitpick as I'm guessing English is a second
         | language and it's quite excellent -
         | 
         | *persuade the courts
        
           | Etheryte wrote:
           | I think this is the best kind of typo. The spelling given by
           | the original comment pronounces the same way as the correct
           | spelling, we've just all memorized that one of them is the
           | correct way to go from verbal to written.
        
         | entropicdrifter wrote:
         | I have never wanted to move to Switzerland more
        
           | jjtheblunt wrote:
           | Why do people want the extra bandwidth? Isn't latency in
           | distant end server response times generally much slower than
           | speeds, unless the concern is bandwidth for streaming?
        
             | sharts wrote:
             | Probably the same reason people want extra free speech?
             | 
             | If available and technically feasible, then why not ensure
             | it as much as possible.
        
             | tw04 wrote:
             | Latency drives throughput for a single session - but most
             | people that want that kind of bandwidth don't care about a
             | single stream going at the full 25Gbit. Things like
             | torrents or lftp will allow you to create multiple data
             | streams for a single file if you need higher throughput
             | than you can get through a single session.
             | 
             | If you're self-hosting something like a web server, no one
             | user is ever going to hit you with 25Gbit of requests,
             | it'll be coming from multiple sources.
        
             | RajT88 wrote:
             | High latency is not the same thing as low throughput.
             | 
             | It is wild how many people do not understand this.
             | 
             | Latency can inform throughput if your windows do not scale.
             | But the whole reason we have window scaling schemes is to
             | optimize throughput in the face of latency.
             | 
             | With regards to remote server performance - yeah - CDN's
             | exist for this reason. I may not saturate my gigabit
             | connection while downloading game patches, but I get close
             | enough. I have also had the experience on a different ISP
             | of having spent more time downloading and installing
             | updates than I ever did playing my PlayStation.
        
             | nickstinemates wrote:
             | Peaks. If you have a home with 5 people in it - watching 4k
             | content, downloading games, etc. There can be contention
             | and performance gets degraded. This is a case where size of
             | pipe matters more than latency.
        
             | lotsofpulp wrote:
             | To make a future where people do not have to depend on
             | Youtube and the like?
        
             | jedberg wrote:
             | > Why do people want the extra bandwidth?
             | 
             | This reminds me of "640K ought to be enough for anybody".
             | 
             | Right now I have 1gpbs up and down at home. That was an
             | upgrade I did from 50 down about five years ago. The reason
             | we upgraded was because at night when everyone was
             | streaming things would slow down and we'd be fighting with
             | each other. The 1g stopped that issue.
             | 
             | Right now the 1g is more than enough. But I'm sure there
             | will come a time when it won't be. Maybe we'll have 8k
             | streaming from AR headsets that require one stream for each
             | eye. Or who knows what else.
             | 
             | I'd rather get ahead of it.
             | 
             | And right now it still takes a few minutes to download a
             | movie at full quality. I have to say that when we went from
             | 50m to 1g it was nice to be able to download TV shows in
             | seconds.
        
             | entropicdrifter wrote:
             | I pay $90 a month for 1Gbps up/down fiber to the home. To
             | pay $70 a month for 25x that speed is ludicrous. I imagine
             | I could pay half of what I do or less to get the same
             | speeds.
        
         | pnw wrote:
         | IMHO many of these US and EU comparisons don't pan out due to
         | scale.
         | 
         | Switzerland is a small, wealthy and densely populated country
         | compared to the US.
         | 
         | Utah alone is five times the size of Switzerland. Swiss GDP per
         | capita is ~20% higher and most importantly, the population
         | density of Switzerland is 213 people per sq km versus 34 in the
         | US (and undoubtedly that number is even lower in Utah which has
         | one of the lowest population densities in the US).
        
           | sschueller wrote:
           | You could make the same statement when it was time to wire
           | the US for power or telephone lines. Yet a large chunk of the
           | US has power and telephone.
        
             | b59831 wrote:
             | [dead]
        
           | monocasa wrote:
           | That doesn't explain why dense, high GDP parts of the US
           | don't have Switzerland's speeds.
        
         | babypuncher wrote:
         | This still reads like a success story of municipal networks to
         | me. It is much easier to hold public institutions like this
         | accountable than private regional monopolies. A private company
         | is not subject to the whims of the Democratic process, and
         | regional monopolies ensure that free market forces have a much
         | harder time cultivating competition or disruption. The fact
         | that your courts were able to put an end to these practices and
         | the executives responsible are gone while Comcast continues to
         | operate unchecked throughout large swaths of the US really
         | demonstrates this.
         | 
         | In Utah, we've been fighting the corruption and anti-
         | competitive practices of Comcast and CenturyLink for over two
         | decades. And despite many small victories like the recent one
         | in Bountiful, many residents are still getting screwed over
         | with no viable recourse. The city my parents live in fell for
         | Comcast's intense lobbying a few years ago and now they have no
         | real path towards getting a meaningful alternative.
        
         | trogdor wrote:
         | > 25gbit synchronous for under 70 USD per month
         | 
         | Wow. And I thought my 10GbE home network was fast...
         | 
         | TIL there are 25GbE Thunderbolt 3 adapters.
        
           | HeckFeck wrote:
           | You could say: bandwidth that burninates.
        
           | sschueller wrote:
           | You need some hw to take advantage of it but it's not too
           | bad. https://sschueller.github.io/posts/wiring-a-home-with-
           | fiber/
        
         | philjohn wrote:
         | Why use active splitters when it's much cheaper to install
         | passive ones?
        
           | sschueller wrote:
           | It was calculated to save about 50 USD per connection (p2p vs
           | p2mp). Why active I don't know, they may not all be. There
           | were probably also other interests which I would love to know
           | about but I wasn't a fly on the wall when those decisions
           | were made.
           | 
           | The sheer amount of money spent to expand the network after
           | the court injunction forbid connecting those seems sus to me.
           | It will take many years and many more millions to undo.
           | 
           | I should also point out that a lot of this money to expand
           | the fiber network comes from government grants.
        
           | throw0101b wrote:
           | If you're talking about 25 Gb/s specifically, standards
           | didn't exist until relatively recently (e.g., IEEE Std
           | 802.3ca-2020, 25GS-PON/G.9804), so if you want to handle
           | those speeds you had to go active.
           | 
           | If you were building out in later 2022 or 2023, you have have
           | (more) 25Gb PON parts available. Pre-2021 your options may
           | have been more limited.
        
         | throw0101b wrote:
         | > providers to offer 25gbit synchronous
         | 
         | What use cases are there for residential (or even most
         | business) connection to be 25Gb/s (or even >10 Gb/s)? Are there
         | 'practical' application for homes or offices to have this much?
         | 
         | At $WORK we have both 10 Gbps to both our office and our DC,
         | and we don't come close to saturating that.
         | 
         | There's really only so many Linux ISOs that you can download at
         | home.
         | 
         | (I'm not "against" having it, just curious on possible uses.)
        
           | Gelob wrote:
           | How about streaming actual 4k content at not a terrible
           | bitrate
        
             | adgjlsfhk1 wrote:
             | Youtube 4k is 25mbps and I don't think anyone's 4k is over
             | 100mpbs.
        
             | throw0101b wrote:
             | Blu-ray 4K content is an absolute maximum of ~150Mbps, but
             | can be below 100Mbps. So with a 1G/1000M connection you can
             | stream have 7-10 streams of 4K Bluray quality video
             | simultaneously.
             | 
             | * https://en.wikipedia.org/wiki/Ultra_HD_Blu-ray
             | 
             | What does going to 10G, let alone 25G, get you? Are you
             | really planning on 70-100 4K simultaneous movie streams on
             | 10G, or 160-250 simultaneous streams on 25?
        
               | Trixter wrote:
               | That's missing some of the bigger picture. One of the
               | reasons streaming 4k content is at a lower bitrate is
               | because it has to deal with network hiccups _and_ fit
               | inside the buffer of most playback devices. A computer or
               | phone has plenty of room, but streaming 4K content to a
               | TV or chromecast /roku/firestick/etc. does not. Faster
               | bandwidth means keeping the bucket full more reliably.
        
               | 0cf8612b2e1e wrote:
               | Are we sure that is true? Why would Netflix or similar
               | pay out to give a better picture? Outside of a few AV
               | aficionados, I doubt the average consumer would know or
               | care.
        
           | dragonwriter wrote:
           | > What use cases are there for residential (or even most
           | business) connection to be 25Gb/s (or even >10 Gb/s)?
           | 
           | Using a mapped remote drives for actual work, especially with
           | multiple remote workers. (WFH kind of blurs
           | residential/business use case distinctions.)
        
           | afavour wrote:
           | "Futureproofing" feels like a lame answer but when you're
           | talking about laying cables in the ground it's a good one.
           | Just imagine a future where we're streaming 4K 360 degree
           | video for VR headsets or something.
           | 
           | I'm sure all the folks that have had to tear up 100Mbps LAN
           | cables wished there was 1000Mbps cable in there instead.
        
             | throw0101b wrote:
             | The laying of cables is the same: it's single-mode fibre
             | with a PON architecture. Once you have that possible future
             | speeds are 'infinite' with end-point upgrades.
             | 
             | I'm asking: why _even get_ the 25Gig service over the
             | 10Gig? What are _you doing_ with a 25G down /uplink that
             | you cannot accomplish with 10G?
        
               | bauruine wrote:
               | It's not PON thats why they are able to provide 25
               | Gbit/s. And they choose 25 Gbit/s because the switches
               | for it where only slightly more expensive than the 10
               | Gbit/s version would have been. They did a talk about it
               | some time ago.
               | 
               | https://www.youtube.com/watch?v=wXmJCzMeIBo
        
               | throw0101b wrote:
               | 25 Gb/s is available with PON now (>2021). See IEEE Std
               | 802.3ca-2020, 25GS-PON/G.9804.
        
               | bauruine wrote:
               | True but the "state owned ISP" in Switzerland only has
               | XGS-PON hardware. So Init7 could only provide 25Gbit/s in
               | the parts of the network thats not PON.
        
               | antonjs wrote:
               | If the price is under $70 for 25G, I'd imagine most
               | people pay half that for less bandwidth, but the 25G
               | works for a number of people who need or want it, plus is
               | great marketing. Also selling 25G that's underutilized is
               | probably substantially cheaper.
        
               | sschueller wrote:
               | Init7 charges the same for 10gibt or 25gbit[1]. Just
               | setup costs and HW are more.
               | 
               | The 1gibt service they have now is cheaper and intended
               | for "regular users". It's now CGNAT and comes with a per-
               | configured router. [2]
               | 
               | [1] https://www.init7.net/en/internet/fiber7/
               | 
               | [2] https://www.init7.net/en/internet/easy7/
        
               | throw0101b wrote:
               | > _but the 25G works for a number of people who need or
               | want it_
               | 
               | Yes. But I'm asking: what is the _need_ for it?
               | 
               | If you want and are willing to spend the money go ahead.
               | But I'm asking for the use-case.
        
           | tw04 wrote:
           | Honestly when it comes to bandwidth: if you build it, they
           | will come? It's a chicken and egg problem most of the time.
           | People aren't going to invent a new widget if there's no
           | infrastructure and no sign of there ever being infrastructure
           | to support it.
           | 
           | For instance: who in their right mind would have built
           | Netflix in 1992?
        
             | NoZebra120vClip wrote:
             | We were experimenting with IGMP on the Mbone back then, in
             | terms of teleconference and webinar capabilities. We sort
             | of envisioned that large groups of people would tune in
             | simultaneously to live events, but Netflix's VOD and
             | YouTube made for a markedly different architecture.
        
           | NoZebra120vClip wrote:
           | I think that the GP meant "symmetric" rather than
           | "synchronous". 25 symmetric means "$up == $down".
           | 
           | I believe that a synchronous clock is a given for broadband.
        
           | doublerabbit wrote:
           | I'd buy an old shed and turn it in to a make-shift data
           | centre; plug an ethernet cable in to a mushroom.
           | 
           | MTP, like TCP but more squishy.
           | 
           | The book entangled-life was also a great read [1]
           | 
           | [0] https://www.newswise.com/articles/mushrooms-communicate-
           | with...
           | 
           | [1] https://www.merlinsheldrake.com/entangled-life
        
             | sschueller wrote:
             | I was thinking of setting up some website and try to get
             | hugged to death by HN but I think my server will crap out
             | before the 25gbit connection.
        
             | throw0101b wrote:
             | > _I 'd buy an old shed and turn it in to a make-shift data
             | centre, plug an ethernet cable in to a mushroom._
             | 
             | My various jobs in recent years is to run HPC data centres:
             | a little while ago one with 12PB of total storage (along
             | with lots of Ceph storage for ~300 on-prem, private cloud
             | OpenStack instances), a more recent one had about a
             | thousand GPUs (our power usage was high-five digit kWh each
             | month).
             | 
             | Whenever I looked at our routers/firewalls, we never came
             | close to saturating 10Gb/s even with all data sets we dealt
             | with.
        
               | allset_ wrote:
               | That sounds like a limitation on the remote end that
               | doesn't support high bandwidth. If you have 10Gbps
               | connections on both ends, your link should be saturated
               | (minus some overhead).
        
           | oceanplexian wrote:
           | Games. These days the average new AAA games approach 100GB.
           | the biggest ones like Ark Survival are 400GB.
           | 
           | A 5 minute download vs a 50 minute download is a totally
           | meaningful difference in quality of life. It might sound
           | crazy but a top end gaming rig can definitely take advantage
           | of that 10G connection.
        
           | sharts wrote:
           | Why does there have to be a practical application?
           | 
           | Bandwidth is like speech. Once you've provided the basic
           | framework you should have the right to as much or as little
           | as wanted.
           | 
           | We don't limit speech of some people that don't talk as much
           | and expand it only for those that talk a lot. That would be
           | crazy.
        
             | manquer wrote:
             | Cost ? Anything over 1 gbs let alone 10gbs requires special
             | /extra hardware which is on the expensive side .
             | 
             | If there is no real use , why spend for that kind of gear ?
        
               | 0cf8612b2e1e wrote:
               | I get 250mbs down, and outside of a massive Steam game, I
               | am not sure what I would do with more.
        
       | kmeisthax wrote:
       | As far as I'm concerned a town government that does not own its
       | own fiber network is like a town government that does not own its
       | own roads.
        
         | [deleted]
        
       | cornstalks wrote:
       | It's so great seeing my hometown make progress here. Internet
       | options have always been an absolute joke here.
       | 
       | I think a lot of people are going to be surprised in the near
       | future (once the network rolls out to residents) just how cheap
       | fast internet can be. And many people don't realize just how
       | _awful_ Comcast 's uplink speeds are (1 Gb down won't save your
       | Zoom calls if you only have <=20 Mbps up). Bountiful is in for a
       | big quality-of-life improvement for internet users (which is
       | basically everyone).
        
         | lotsofpulp wrote:
         | Comcast's upload is so bad that they don't even bother
         | advertising a minimum upload bandwidth. Zero mention of upload
         | capacity anywhere.
         | 
         | It could be 5Mb/s split over 200 households for all you know.
        
           | fotta wrote:
           | They do publish numbers in a very hidden page:
           | https://www.xfinity.com/networkmanagement
        
         | dheera wrote:
         | Meanwhile I live 2km from Google's headquarters and I can't get
         | more than 20mbps up.
         | 
         | Part of the reason is I can't afford to own here (nobody can)
         | and property owners don't want to upgrade either. Same with EV
         | charging.
         | 
         | Places like this should require property owners who rent out
         | their properties to get with the beat or leave. Property
         | managers who don't install gigabit fiber, EV charging, and
         | induction stoves aren't welcome in this community. This is
         | Silicon Valley, not Utah, yet the Utahans have us one-upped
         | already.
        
         | rconti wrote:
         | I jumped from comcast (whatever, 200 up/20 down or similiar) to
         | 1Gbps symmetrical 4 years ago and now 10Gbps symmetrical. For
         | less than half of what Comcast charges, with a local ISP
         | (Sonic). It just makes you realize how much money is being
         | funneled directly into shareholder pockets (and to lobbyists
         | and congresscritters and local regulators). And then they brag
         | about throwing $100k at some local schools or something.
        
           | docmars wrote:
           | Gotta make sure those g'ddamned pirates don't have enough
           | bandwidth to seed their beloved cable-network-owned TV shows
           | and movies, at the expense of everyone else who could benefit
           | from faster uplink speeds. ;)
        
         | bdavbdav wrote:
         | You sure on that? We have 1000/100. Both WFH using zoom etc, 4
         | nest cams etc recording. We very rarely break 10-15mbps up.
        
         | JohnFen wrote:
         | It gives me some hope that perhaps my city could do something
         | similar.
        
           | ZoomerCretin wrote:
           | Don't be too hopeful. You might live in a state that passed
           | law banning municipal internet.
           | 
           | https://broadbandnow.com/report/municipal-broadband-
           | roadbloc...
        
             | [deleted]
        
           | toomuchtodo wrote:
           | https://www.google.com/search?q=how+to+advocate+for+communit.
           | ..
        
         | NoZebra120vClip wrote:
         | Who needs 20Mbit/s for Zoom? Are they sending 4K UHD from a pro
         | DSLR?
         | 
         | My ISP (cable modem) was around 25Mbit/s down, 5Mbit/s up in
         | the before times, and they've rapidly upgraded speeds a few
         | times since the lockdowns, but mine's been max 20Mbit upstream,
         | and no complaints. I've used every app there is for realtime
         | meetings.
         | 
         | https://support.zoom.us/hc/en-us/articles/201362023-Zoom-sys...
         | 
         | Zoom recommended 3.8Mbit/sec. Most third parties recommend 5.
         | 20 is ridiculous, and will allow for 3 of your kids playing
         | Fortnite and Netflix all day while Dad's in meetings.
        
           | Etheryte wrote:
           | "640K [of memory] ought to be enough for anyone."
        
           | crest wrote:
           | If you want to send a copy of your camera stream to everyone
           | on the call from your device directly for lower latency...
        
             | ckdarby wrote:
             | That is not how Zoom works today...
        
           | casey2 wrote:
           | You aren't just at the mercy of your housemates, at peak
           | times 20Mb can drop to 1Mb easily. Advertised speeds are a
           | theoretical maximum.
        
             | NoZebra120vClip wrote:
             | I suppose that my ISP has some really great backbone
             | service in my area, then, because dropouts and "peak hours"
             | mean nothing to me.
        
           | klabb3 wrote:
           | Remember that Zoom became popular during Covid. Another less
           | recent but massively popular thing is TV streaming.
           | 
           | The point is: it's a thought error to look at what is
           | mainstream today to determine the potential of tomorrow. It's
           | akin to dismissing cheap electricity based on that we already
           | have enough light bulbs.
           | 
           | Fast reliable internet is infrastructure, which is not
           | exciting on its own. However, if widely available, new
           | downstream opportunities open up that otherwise nobody would
           | be foolish enough to invest in.
           | 
           | But most importantly, it's not expensive for being
           | infrastructure. Americans in particular are already
           | overpaying insanely for internet.
        
           | simlevesque wrote:
           | This assumes this is the only traffic on your network.
           | Nowadays it's never true.
           | 
           | Also I'd guess most people's network has mote than one user
           | at a time.
        
           | cornstalks wrote:
           | 4+ kids in a family is pretty common in Bountiful. Some I
           | know have more than twice that (my own is >4). During COVID
           | everyone would be in calls at the same time (school for kids,
           | work for parent(s)). People are back in person now but we
           | still have snow days occasionally.
           | 
           | So yeah, 20 Mbps up can really suck, especially when you
           | realize the advertised speeds are only "up to."
        
           | TheKarateKid wrote:
           | You can never apply the "____ is more than enough" theory to
           | technology. Remember when DSL felt as fast as driving a
           | Ferrari?
        
         | Aurornis wrote:
         | > (1 Gb down won't save your Zoom calls if you only have <=20
         | Mbps up)
         | 
         | 1080p Zoom HD only calls for 3.8Mbps. A 20Mbps up connection
         | should be just fine if it's truly 20Mbps up.
         | 
         | I have a couple coworkers on StarLink who can only get 20Mbps
         | up on a good day. Zoom is still fine.
        
           | linsomniac wrote:
           | Can't say specifically for Zoom, but I do know that during
           | the pandemic lockdowns, with me on Google Meet or BlueJeans,
           | and my two kids on Teams for their school, our Xfinity
           | 500Mbps service really struggled, and going to their Gigabit
           | service was needed. ISTR that 500Mbps had 20Mbps up and
           | gigabit had 30Mbps, but I might be off there.
           | 
           | Switched to city fiber as soon as it was available and that's
           | been a blessing.
        
             | Peanuts99 wrote:
             | Sounds like your local exchange couldn't cope with the
             | additional traffic rather than your line.
        
             | mox1 wrote:
             | Yea that upgrade caused something else to happen, because
             | like OP said 20mbps of actual bandwidth will support 3-4
             | people on Zoom,Netflix(non 4k!),gaming just fine.
             | 
             | You probably got a different modem, with more channels,
             | that opened up more actual bandwidth for you.
        
               | linsomniac wrote:
               | That's true, I did upgrade from a 3-4 year old DOCSIS 3.0
               | Surfboard to a 3.1 Surfboard at the same time. I didn't
               | run any metrics to see what actual bandwidth usage was, I
               | was just waiting for symmetric gig fiber at the time.
        
           | cornstalks wrote:
           | > _if it 's truly 20Mbps up._
           | 
           | I agree, though "if" is kinda key. And the number of
           | concurrent users in your household. It can be easy to
           | accidentally saturate your uplink if you have multiple users
           | in your family and you aren't coordinating. Or at least
           | that's been my experience.
        
           | gibspaulding wrote:
           | I was thinking the same. I've been working from home on a
           | rural DSL connection for the past 6 months. 10mbps down and
           | 2mbps up. I wouldn't recommend it to anyone, but Teams calls
           | do seem to handle it surprisingly well.
        
         | blooalien wrote:
         | > "Internet options have always been an absolute joke here."
         | 
         | Yep. You can totally thank the totally corrupt and pretty much
         | borderline criminal Comcast and Centurylink (and their bribe-
         | hungry pet politicians) for that.
        
       | sharts wrote:
       | Why would capitalist enterprises want to derail others? It is
       | unfathomable
        
       | a2tech wrote:
       | These entrenched groups can only win by stopping the municipal
       | options from starting. Once they've started using it they'll
       | never go back (willingly) to these big corporate messes.
        
         | bob1029 wrote:
         | I am on a big corporate mess, but its a decent one (AT&T
         | fiber).
         | 
         | After being on this connection for ~2 years, I cannot imagine
         | going back to Comcast. I've actually been looking at moving,
         | and my #1 filter is fiber network availability. I will
         | literally skip an otherwise perfect property if it doesn't have
         | access, or the ability to add access for <6 figures.
        
           | irrational wrote:
           | Same. I our old house we were on Verizon (which became
           | Frontier which became zipplyfiber) fiber optic network for 17
           | years. It was relatively cheap, reliable, and fast. When we
           | moved a few years ago, I refused to consider any house that
           | wasn't on ZipplyFiber.
        
         | nostromo wrote:
         | Meh... that's not really true.
         | 
         | I used to support municipal fiber in my home town (Seattle) --
         | but after many years of dollars spent and zero progress, the
         | city finally mothballed the effort.
         | 
         | And now I have fiber to the home (Centurylink) at a price so
         | low I don't even think about it.
         | 
         | I think the key is competition. If your city doesn't have
         | competition, it absolutely makes sense to create competition
         | from the municipality.
        
           | JohnFen wrote:
           | You're happy with CenturyLink? The people I know who have it
           | absolutely hate that company, just as much as Comcast
           | customers tend to hate Comcast.
        
             | bob1029 wrote:
             | I don't think its the company as much as the nature of the
             | product.
             | 
             | Fiber is simply in a completely different universe of
             | quality compared to DOCSIS & DSL.
             | 
             | AT&T is literally the worst thing on earth... unless you
             | have access to their fiber offerings. Then it might be
             | among the best. I can get 5gbps in my area now but I don't
             | bother. Internet is solved for me as far as I am concerned
             | now.
        
               | JohnFen wrote:
               | I don't know. I know that I despise Comcast, although my
               | problem with them isn't the actual service itself. That's
               | been great. My problem is dealing with them as a company.
               | 
               | If I had any other option, even one with worse service,
               | I'd switch away in a heartbeat if the new company were
               | easier to deal with.
        
               | selectodude wrote:
               | I'm trying to get 5Gbit just as a way to upgrade the
               | homelab. 5gbit firewall and routing requires a lot of new
               | toys :)
        
             | nostromo wrote:
             | Yes, I'm happy with their gigabit fiber product
             | specifically. I can't comment on other products.
        
             | lotsofpulp wrote:
             | I have CenturyLink 940Mbps up and down fiber, and have not
             | had a single issue in 5+ years. Never talked to them
             | outside of the installation.
             | 
             | But the satisfaction is because it's symmetric fiber. I'm
             | sure CenturyLink DSL is garbage, just like Comcast coaxial.
        
           | jacob171714 wrote:
           | I mean if you never actually switched to a municipal service
           | than it doesn't really count as a refutation. I thought
           | seattle had issues doing this sort of stuff in general.
        
           | jp191919 wrote:
           | I have centurylink fiber in Tacoma, and I've been very happy
           | with it.
           | 
           | Our municipal ISP failed and was sold to a private company.
        
         | toomuchtodo wrote:
         | Indeed, each win against Corporate Last Mile persists. High
         | value effort in inhibiting the success of their lobbying
         | efforts. Get the fiber on the poles or in the ground and drive
         | them out of town.
         | 
         | https://ilsr.org/broadband-2/
         | 
         | https://communitynets.org/content/community-network-map
        
         | treis wrote:
         | That's not true. Provo, as an example, spent 50 millions on
         | their fiber before selling it to Google for $1.
        
       | TootsMagoon wrote:
       | I pay $70mo in Portland for 1gbit
        
       | jeron wrote:
       | Surprised Utah of all states supporting a community owned
       | enterprise
        
         | BryanLegend wrote:
         | We have a decently well run state government here.
        
           | macintosh-hd wrote:
           | Municipal ISPs are banned in cities with populations over 50k
           | by the state of Utah so it's not that great.
        
             | barbazoo wrote:
             | Is there an actual practical reason for this that would
             | explain it or is it just lobbying?
        
               | yamazakiwi wrote:
               | Most places in the valley already have Google Fiber and
               | it's still expanding, if that's valuable information to
               | you.
        
         | pessimizer wrote:
         | Not me. Because of Mormonism, I'd bet Utah simply has _more
         | community_ than most other places.
        
       | tbyehl wrote:
       | Don't write off the Utah incumbents yet, they convinced the
       | politicians to sabotage iProvo and take a massive loss.
        
         | lolinder wrote:
         | It looks like iProvo was started nearly two decades ago [0]. A
         | lot has changed since then. Especially after the pandemic
         | lockdowns, public awareness of the importance of home internet
         | and the stranglehold of the monopolies has gone up
         | dramatically. I would not expect to see a repeat of iProvo in
         | 2023.
         | 
         | [0] https://en.m.wikipedia.org/wiki/IProvo
        
           | tbyehl wrote:
           | Yeah. Another thing that changed during that period where
           | Utah was deliberately sabotaging iProvo was a bunch of states
           | made it illegal for a municipality to use debt financing for
           | buildouts.
           | 
           | In another instance of politicians intentionally harming
           | rural broadband, over in Tennessee, EPB was extending their
           | fiber network to neighboring communities outside their
           | electrical footprint that wanted it, and they made that
           | illegal, too.
        
       | nologic01 wrote:
       | There is this famous physics quote that _nature abhors a vacuum_
       | (and will instantly fill it with air) but this effect is far more
       | appropriate for human affairs. If people let their guard down, do
       | not get informed, are not civic-minded, organized, active, hence
       | create a vacuum in oversight and governance, _somebody_ will take
       | advantage of it and will fill the vacuum.
       | 
       | The details vary over time and space but the essence is always
       | the same. Somebody will influence the decision making bodies to
       | make decisions that are suboptimal for the many and advantageous
       | for a few. It may blatant corruption or more involved and nuanced
       | "capture". There is no real difference for the societal calculus.
       | 
       | A well functioning society is not an utopic place where nobody
       | tries to take advantage of the commons. It is rather an immune
       | system where signals, feedback loops and deterrent mechanisms
       | instantly neutralize any parasitic attempt.
       | 
       | Ironically, a well connected digital society is technically fully
       | equipped to create such immune systems. All it takes the right
       | frame of mind.
        
       | blitz_skull wrote:
       | I think I'd consider sending my data packets via smoke signal
       | before ever handing comcast another dime. I have actually planned
       | my geographical location (i.e. buying a house) around whether or
       | not I had alternatives to Comcast.
       | 
       | Seriously, fuck that company.
        
       | jmyeet wrote:
       | I used to think that almost nobody who opposed socialism actually
       | knew what socialism is. That's true but what I've realized more
       | recently is that almost nobody who defends capitalism actually
       | knows what capitalism is. It's just a kneejerk reaction without
       | thought.
       | 
       | The fight by large telcos against municipal broadband is the
       | perfect representation of capitalism vs socialism.
       | 
       | Municipal broadband is a fundamentally socialist idea. The people
       | of a town, city, county or whatever essentially own the means of
       | production, being the Internet connectivity in this case.
       | 
       | Comcat, AT&T, Spectrum, etc perfectly exemplify capitalism: these
       | companies exist solely to extract as much value from the end-
       | consumers as possible while doing the least possible, all for
       | higher profits for shareholders. it is pure rent-seeking and
       | using the political process and the courts to create and maintain
       | monopolies to keep those profits as high as possible.
       | 
       | All of this is entirely obvious within the context of the labor
       | theory of value [1] and dialectical materialism [2].
       | 
       | The last mile should be muncipally owned, operated and maintained
       | and Internet access should be a basic utility like water and
       | electricity.
       | 
       | [1]: https://en.wikipedia.org/wiki/Labor_theory_of_value
       | 
       | [2]: https://en.wikipedia.org/wiki/Dialectical_materialism
        
       | MetaWhirledPeas wrote:
       | (This is great news.)
       | 
       | Isn't it funny though, that when we're against something we call
       | it "government", but when we're in favor of something we call it
       | "community" :)
        
       | axewwwxxx wrote:
       | [flagged]
        
       | linsomniac wrote:
       | Very amusing that CenturyLink is complaining about FTTH. Back in
       | the '90s (when they were USWest) they pocketed billions of
       | dollars in increased tariffs with the express purpose of them
       | delivering FTTH. Short of a few trial locations, they didn't seem
       | to do anything but pocket the money.
       | 
       | They could have been out in front with FTTH, but instead decided
       | to just sit on their existing copper infrastructure. Which, at
       | least in my town, seems to just be rotting away; seems like
       | everywhere I go I see one of their boxes that's broken open with
       | the innards spilling out and exposed directly to the weather.
       | 
       | This is the same company that refused to deploy DSLAMs anywhere
       | but in the CO, because if they put them in neighborhoods it would
       | allow CLECs to also deploy them around towns, and USWest didn't
       | want to deploy full coverage, so they worried about CLECs
       | deploying to neighborhoods that USWest didn't. So if you weren't
       | within 18K feet of a CO, you were screwed for DSL service.
        
       | codelord wrote:
       | As a Comcast customer who's paying 5x what I was paying in Europe
       | for half the bandwidth I want this to succeed. However let's not
       | celebrate a win before actually delivering the service to the
       | customers. There's more to building a business than seed funding
       | it. The pessimistic in me would say if there was a viable path to
       | providing high-speed internet with low cost in the US surely
       | companies with a lot on the line like Netflix, Google, Amazon,
       | etc. would make that happen. If you think it's all Comcast profit
       | margins you can always go and buy Comcast stocks to get your
       | share of that profit. They are doing well but not spectacularly
       | well.
        
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       (page generated 2023-08-04 23:00 UTC)