[HN Gopher] FCC imposes record penalty against transnational ill...
       ___________________________________________________________________
        
       FCC imposes record penalty against transnational illegal
       robocalling operation
        
       Author : kimi
       Score  : 180 points
       Date   : 2023-08-04 12:26 UTC (10 hours ago)
        
 (HTM) web link (docs.fcc.gov)
 (TXT) w3m dump (docs.fcc.gov)
        
       | pasttense01 wrote:
       | I think this is mostly a PR gimmick as I don't think much of the
       | money is collectible.
       | 
       | I would think it should not be all that difficult for telephone
       | companies to implement spam blocking measures: so why isn't this
       | happening?
        
         | insanitybit wrote:
         | I don't know if it's still the case but Verizon used to _charge
         | you_ to block spam calls - so if you didn 't pay and they
         | _knew_ you were being called by a spam number, they would still
         | let it go through. Absolutely insane. It was something like $4
         | a month.
        
           | scns wrote:
           | They should be fined too. Trying to rip off their customers
           | instead of protecting them.
        
         | lolinder wrote:
         | See my other comment. The FCC is claiming to have finally done
         | that, instructing providers to completely cut off this
         | operator.
         | 
         | https://news.ycombinator.com/item?id=37000227
        
           | 6DM wrote:
           | This is very similar to advice on the internet given to
           | people, "Just block the number that you got a spam call
           | from."
           | 
           | Unfortunately, spam calls come from a new random number every
           | time, ensuring that blocking the number doesn't work. Also,
           | the number is spoofed, I even got a call from my own number
           | once.
           | 
           | My understanding is they can easily just setup a new
           | route/new ip/new account and start making calls again.
        
             | lolinder wrote:
             | This would be less like setting up a new IP address and
             | more like setting up a whole new AS. Sure, it can be done,
             | but it costs the scammer a lot more than a simple blocked
             | number.
        
       | Waterluvian wrote:
       | To those complaining about getting constant calls. This is
       | fixable if you want to fix it.
       | 
       | 1. Set up voicemail
       | 
       | 2. Set to ignore all calls from numbers not in your phone book.
       | 
       | 3. Resist the FOMO that they count on you being suckered into.
       | 
       | This is just a form of "you may have already won!" The Ned
       | Flanders moment of "but what if it's an emergency?" Emergencies
       | don't come from random numbers. Random numbers with legit calls
       | will leave messages.
       | 
       | Take back control of your time. You aren't thrall to your phone.
        
         | sdfignaionio wrote:
         | >This is just a form of "you may have already won!"
         | 
         | If someone contacts you claiming you have won a prize, and it
         | appears to be from a real but shady business (e.g. a car
         | dealership), consider falling for it. The scam is most likely
         | illegal and you may be able to collect. Your local government
         | should have a consumer protection agency that can help you do
         | so. Just keep your cool and document everything.
         | 
         | I've taken two car dealerships to court for this. It was fun
         | and profitable.
         | 
         | Also, it appears the scam is illegal at the federal level.
         | 
         | https://www.ftc.gov/news-events/news/press-releases/2022/01/...
         | 
         | I am not a lawyer. You should read your local laws.
        
           | smeej wrote:
           | How "profitable" are we talking about here? The time expense
           | of going to court can be pretty high, but for a high enough
           | reward, I'd consider "falling for" many things!
        
             | sdfignaionio wrote:
             | I got settlement offers of $500 and $1000, the amounts of
             | the advertised prizes, before going to court. In the first
             | case I got the offer as soon as the consumer protection
             | agency e-mailed the dealership. In the second case I got
             | the offer as soon as they received formal notice of suit.
             | Filing the reports took me about fifteen minutes. Filling
             | out the notice of suit took me about an hour, most of which
             | was research.
             | 
             | I took them to court because the settlement offers
             | contained clauses I didn't like. I could have recovered the
             | money with less work. Going to court took an afternoon,
             | most of which was spent sitting in a waiting room.
        
           | mcpackieh wrote:
           | I think there's a non-zero risk that you'll eventually run
           | afoul of local organized crime like this.
        
         | xp84 wrote:
         | Biggest problem I see is if you're checking your voicemail, you
         | have to at least start to listen to every one of the scammer
         | call voicemails if you're going to catch the real ones. It's
         | tedious.
        
         | kneebonian wrote:
         | I tried that approach for a little bit. They ended up filling
         | up my voicemail box within like 4 or 5 days.
        
           | Waterluvian wrote:
           | Huh. I've never had telemarketers leave messages. Their
           | system seemed to detect and give up.
           | 
           | If that's what other people experience then yeah, this may
           | not be a silver bullet.
        
             | ehnto wrote:
             | I wonder if it depends on the pause in the voicemail
             | automated reply. Their systems detect if someone is talking
             | before connecting I believe, I pause before talking to
             | unknown numbers and you usually get some white noise then
             | it hangs up. Versus a real person who would probably say
             | "Hello?!"
        
         | AuryGlenz wrote:
         | I own a business. What you propose isn't really a option.
         | People leave a voicemail, telling me to call them back. Even if
         | I do so right away I almost always get voicemail. Even calling
         | back 10 minutes later and then 30 results in...voicemail. If I
         | leave them a message or text to call me back again the universe
         | often chances it to be when I'm in the bathroom or driving.
         | 
         | It's infuriating.
        
           | psd1 wrote:
           | I can't speak for your customer base but, personally, I
           | despise being called.
           | 
           | 95% of calls from businesses are announcements rather than
           | conversations. There is zero need to interrupt me in real-
           | time to tell me my car is ready; it is not going to make me
           | come any quicker.
           | 
           | SMS is far less invasive.
        
             | jjtheblunt wrote:
             | totally agree: asynchronous messaging fits the idea of
             | maintaining momentum, for me anyway, and for most folks i
             | know for decades.
        
         | glennpratt wrote:
         | When my doctor calls, I cannot get a call back through their
         | system, I've tried, and I don't have a list of their outgoing
         | numbers.
        
         | jjav wrote:
         | > To those complaining about getting constant calls. This is
         | fixable if you want to fix it.
         | 
         | For people who are even remotely customer-facing their job
         | involves answering calls from unknown numbers, so that's not a
         | solution.
        
         | aomix wrote:
         | Very fixable but something about reading strategies for proper
         | use of the phone makes me really angry. It's on me to be on
         | guard and suspicious at all times instead of using the phone to
         | make calls and not thinking about it besides that. Every way I
         | can communicate is out to get me!
        
           | Waterluvian wrote:
           | 100% agree. It's ridiculous that we need to gatekeep an
           | onslaught of people ringing our phones and doorbells wanting
           | to sell us or defraud us.
        
         | jjoonathan wrote:
         | I have been doing this for years and it creates a steady stream
         | of problems when people change numbers without telling me. The
         | spam situation is so apocalyptic that I deal with these
         | problems as the lesser evil, but it seems very weird to present
         | this as a "fix" rather than a steep tradeoff that might work
         | for some people.
        
           | Waterluvian wrote:
           | I don't follow the number change problem. These people
           | wouldn't leave a message?
        
             | jjoonathan wrote:
             | Of course, but the interrupt semantics are lost, which is
             | the problem. I'm not convinced that you actually live this,
             | because if you did you would know this.
        
         | jjulius wrote:
         | >Emergencies don't come from random numbers.
         | 
         | This is an absolute that just plain isn't true. For instance,
         | out-of-state PD calling my sister-in-law from an unrecognized
         | number to inform her that her sibling had died suddenly. There
         | are numerous instances where an unrecognized number may need to
         | contact someone for an emergency. I don't say this to disagree
         | with the general sentiment of your post, but I do disagree with
         | that particular statement.
        
           | Waterluvian wrote:
           | In that example, would the person not have just left a
           | message, "Hi it's Name, please call me back right away"?
           | 
           | I just don't understand how we got to a place where the way
           | things worked for decades suddenly doesn't work anymore. We
           | would leave our homes and not be reachable. Most urgent calls
           | aren't actually "emergencies."
        
             | robertlagrant wrote:
             | That's partly true, but also sometimes that was a problem.
             | 
             | In the same way mobile phones shouldn't have to worry about
             | working with emergency services numbers as before we had
             | mobile phones we were still calling them. In other words:
             | it is sometimes better to do things that weren't done in
             | the past.
        
             | jancsika wrote:
             | > I just don't understand how we got to a place where the
             | way things worked for decades suddenly doesn't work
             | anymore.
             | 
             | You're making up a past that didn't exist. During the
             | entire period where caller ID existed in the U.S., I can
             | only think of a single person who screened their calls in
             | the way you've outlined. (And that person also happened to
             | screen calls from known numbers, too, so it doesn't really
             | count.) Everyone else would screen obvious calls coming
             | from toll free numbers (1-800, etc.), and just take a
             | chance on the remaining unknown numbers. An answering
             | machine/ringer could be turned off for special occasions,
             | but that's no different than putting a cell in airplane
             | mode or whatever.
             | 
             | In fact, there was an entire genre of comedy albums devoted
             | to messing with incoming telemarketer calls during this
             | period. Those albums wouldn't have resonated like they did
             | if most people had been screening all unknown numbers.
        
             | atyppo wrote:
             | Your second point is very interesting to me as someone born
             | in 2000 who's only really known a world where this is true.
             | It seems so distant and novel from where we are today.
        
             | mcpackieh wrote:
             | Doctors refuse to acknowledge the existence of voice mail.
             | It might be some perceived legal/liability thing or maybe
             | it's just a manifestation of their arrogance, but in my
             | experience no doctor will ever leave a voice mail ever. I
             | fully expect that if one of my relatives ends up
             | incapacitated in the hospital and I'm their first contact,
             | the hospital phonecall will go unanswered (not in my
             | contacts list, so my phone won't ring) and I'll receive no
             | voice mail or SMS.
        
               | isykt wrote:
               | If your relative ends up incapacitated, it won't be a
               | doctor who calls, it will be a social worker. They will
               | leave a message. There are other situations that result
               | in a person not being able to answer their phone: being
               | asleep, being in a movie theater, being on an airplane,
               | being in a tunnel, being on a camping trip, having a cell
               | phone that malfunctioned, having a cell phone with a dead
               | battery, being on another call when the call was
               | received, being out of the country and using a local
               | SIM...
        
               | supertrope wrote:
               | Some doctors offices interpret HIPAA's privacy rule as
               | not letting them release any information until they've
               | verified the far end of the phone call by asking for your
               | name and DOB. So VM is out. I've seen others let you
               | specify on the intake form: Full voicemail OK? Y/N. Brief
               | voicemail OK? Y/N.
        
             | jjulius wrote:
             | >In that example, would the person not have just left a
             | message, "Hi it's Name, please call me back right away"?
             | 
             | Sure, but whether or not that suffices for someone is
             | pretty circumstantial.
             | 
             | Like I said, I don't disagree with your general sentiment,
             | just the absolute. And hey, change happens, c'est la vie.
        
           | isykt wrote:
           | How would picking up the phone made any difference here? The
           | sibling is still dead. Finding out whenever you checked your
           | voicemail isn't going to change that.
           | 
           | The same goes for "But what if my kid is throwing up at
           | school?" They'll deal with it, or someone from your contacts
           | will probably text you.
           | 
           | As a sibling comment said, this was our lives for the decades
           | between when the telephone was invented and when cell phones
           | became ubiquitous. I promise it'll be okay if you don't leap
           | to answer every unknown call that lights up your screen.
        
             | iamdbtoo wrote:
             | > The sibling is still dead. Finding out whenever you
             | checked your voicemail isn't going to change that.
             | 
             | Maybe so, but my cousin passed away suddenly nearly 10
             | years ago and I was the one who received the call because
             | his family was out of town.
             | 
             | The thought of missing that call because I had to disable
             | unknown numbers because we live in a society that doesn't
             | value privacy enough to leave people alone is really
             | depressing.
        
               | supertrope wrote:
               | The power of technology means anyone in the world can
               | initiate contact with anyone else. Without a method to
               | moderate initial contact, spam filters, ignore buttons,
               | social etiquette, etc. our phones would ring
               | continuously, our inboxes would get 10,000 emails per
               | day, and our phones would chime continuously with push
               | notifications. Spam is 99% of raw email traffic, and
               | robocalls are a significant fraction of total call count.
               | Nomorobo estimated 1/3.
        
             | jjulius wrote:
             | >How would picking up the phone made any difference here?
             | The sibling is still dead. Finding out whenever you checked
             | your voicemail isn't going to change that.
             | 
             | Sure, in that specific instance. But it doesn't have to be
             | strictly for a death. Spouse gets into a car crash, or has
             | some kind of medical emergency, where they're still alive
             | but they're trying to get in touch with someone from the
             | family to notify them of their whereabouts and current
             | condition.
             | 
             | >I promise it'll be okay if you don't leap to answer every
             | unknown call that lights up your screen.
             | 
             | I think you missed the part where I said I agreed with the
             | general sentiment but disagreed with that specific
             | absolute, but thanks for being a touch condescending.
        
       | bleepblop wrote:
       | I once got a spoofed call from the number 666-2012. They told me
       | I was going to hell with an obviously modulated voice. I just
       | replied, "Finally!!" The person on the other end didn't know how
       | to react to that. This was probably around 2009ish? After that
       | time though, random calls were never fun like that.
       | 
       | They became predatory from then on out. I tried to play around at
       | first, messing with them and such. Then it became relentless and
       | the blocking never seemed to work. Then I just switched to
       | letting random numbers go to VM. That seemed to have cut off
       | about 50% of robocalls over time. Then eventually I got a pixel
       | phone. Just the call screening alone is worth it. I may get 1 or
       | 2 random numbers calling me a month now. And I usually don't even
       | know they called unless I look at my call log.
       | 
       | I am happy that trend is starting to be picked up by other phone
       | makers. Good on the FCC for clamping down on this stuff. It has
       | been a long term problem and there is still a lot more of these
       | people out there. I hope they learned a lot and can utilize this
       | knowledge in the future to shut more people down.
        
         | Arrath wrote:
         | > After that time though, random calls were never fun like
         | that.
         | 
         | My aging father loves to play with the scammers any chance he
         | gets. One day he got the classic "Grandpa! Oh thank god you
         | answered, I've been arrested in Vegas and I need bail money or
         | terrible things are going to happen!"
         | 
         | After a few beats of shocked silence he launches into
         | "BILLY?!?!?! The family has been trying to find you since your
         | mom ran off with you 15 years ago! Where is she? Where have you
         | been? Are you well? We just want you to come back home! We've
         | had a PI looking for you for over a decade. Give me the address
         | of the jail and I'll send our lawyer to pick you up."
         | 
         | Usually they're not equipped to deal with such a plot twist and
         | just hang up.
        
         | tiltowait wrote:
         | I really enjoyed messing with the "Microsoft tech support"
         | calls I would frequently get. In addition to keeping them on
         | hold for half an hour "while my computer turned on" (aka I made
         | and ate breakfast), I liked to try to follow their directions
         | on wholly inappropriate hardware and seeing how they responded.
         | After telling one guy that "chrome" wasn't a recognized
         | command, he asked me what was on my screen and got very excited
         | when I replied, "READY."
         | 
         | Alas, my old Commodore 64 proved scam-proof.
         | 
         | (As an aside, I remain _amazed_ by the scammers ' patience.)
        
           | pixl97 wrote:
           | Kitboga on youtube is a great channel if you want to watch
           | scammers get strung along for hours while he pretends to be a
           | confused old man while actively getting the services used by
           | the scammers cancelled.
        
       | linsomniac wrote:
       | Couldn't have happened to a nicer guy.
        
       | ChrisArchitect wrote:
       | [dupe]
       | 
       | Why did you submit this when you surely knew there was a giant
       | thread on it already? Help keep the conversation organized
        
         | jjulius wrote:
         | >... when you surely knew...
         | 
         | What makes you so confident? The discussion in the original
         | post was for a TechCrunch URL, not the FCC url used here, so HN
         | wasn't going to flag the dupe when OP posted this. Not only
         | that, but the thread for the TechCrunch article is currently
         | post #98, all the way back on page four[1] at the time of this
         | comment. HN doesn't have a search feature either. This[2] is
         | all one needs to do, rather than wasn't energy chastising
         | someone based on an assumption.
         | 
         | Edit: What an odd account. It looks like this user, by and
         | large, just points out duplicate threads, rather than diving
         | into discussions.
         | 
         | [1]https://news.ycombinator.com/?p=4
         | 
         | [2]https://news.ycombinator.com/item?id=36999524
        
           | ChrisArchitect wrote:
           | Not odd, recently pointing out dupes because they have been
           | getting out of control lately....
           | 
           | The TechCrunch article is way down page 4 at time of comment
           | because it's old news already! Want to talk about it? Great!
           | Go there!
           | 
           | The point of the dupe calling out is to stop conversations
           | from repeating and being split up across multiple threads.
           | When the discussion consolidates around one thread (whether
           | it's the official post or not) that's where it should stay.
           | OP could share the post and then comment with a link to the
           | main discussion thread.
           | 
           | Guessing the OP was up on the story because of an earlier
           | post about the FCC thing a day or so ago.
           | 
           | HN doesn't have a search? what are you talking about? The HN
           | search powered by Algolia is excellent. Bottom of the site.
        
             | jjulius wrote:
             | >Want to talk about it? Great! Go there!
             | 
             | No point in giving someone grief for not noticing something
             | that they have to go digging for and might miss along the
             | way.
             | 
             | >The point of the dupe calling out...
             | 
             | I know what the point is, but there's a better way to do it
             | - in fact, I linked to an example of someone doing just
             | that. Your comment goes above and beyond that in a negative
             | way and doesn't "assume good faith"[1].
             | 
             | >HN doesn't have a search? what are you talking about? The
             | HN search powered by Algolia is excellent. Bottom of the
             | site.
             | 
             | I've been here long enough and have never noticed it, so
             | I'll again give OP a pass there, too.
             | 
             | I think you need to find something better to do with your
             | time. The fact that you do this so often and that you've
             | escalated to attacking someone for it demonstrates that you
             | might be letting duplicate posts on an internet forum
             | bother you just a bit too much.
             | 
             | [1]https://news.ycombinator.com/newsguidelines.html
        
             | Tao3300 wrote:
             | You need a different hobby. There's no junior mod award. I
             | was under the impression this was account was a bot.
        
         | ChrisArchitect wrote:
         | Aside: what's with the no HTML page option for these news
         | releases... Docx? TXT? That's why we end up on media report
         | sites to talk about this
         | 
         | https://news.ycombinator.com/item?id=36989845
        
         | decremental wrote:
         | [dead]
        
         | [deleted]
        
       | Scoundreller wrote:
       | I wish Canada would be this effective.
       | 
       | Unfortunately, our telecoms control the regulators, instead of
       | the telecoms living in fear of the regulators.
        
       | voytec wrote:
       | dupe: https://news.ycombinator.com/item?id=36989845
        
       | the88doctor wrote:
       | Does this mean no one will be trying to reach me about my car's
       | extended warranty?
        
       | duxup wrote:
       | I'm at about 2 calls a day.
       | 
       | But it ebbs and flows and there are days I get 6+ calls.
       | 
       | it's horrible.
        
         | insanitybit wrote:
         | Yeah, I'm at 2 calls minimum, plenty of days where I hit 4+
         | though. I don't pick up my phone to unknown callers anymore.
        
         | e40 wrote:
         | Me, too. I've noticed a weird trend. Voicemail that is 20
         | seconds of silence. I can hear the sound of breathing. No hello
         | or anything. Once I picked up and got the same thing. I even
         | said "I can hear you breathing" and got the hang up after 20
         | seconds. They're all from different numbers so I don't think I
         | have a stalker.
        
         | lacrimacida wrote:
         | With smartphones you can sortof mitigte them but this really
         | ruined non smart phones
        
           | duxup wrote:
           | Agreed, google and apple do a pretty good job flagging them.
           | 
           | Doesn't mitigate the disturbance entirely, but it helps.
        
           | denton-scratch wrote:
           | My main phone is a (non-smart) VOIP phone. It gets zero spam.
           | 
           | I have a mobile, but it's old, and the battery no longer
           | holds much charge, so despite being mobile, it never moves;
           | it sits on my desk plugged into power. I only have it so I
           | can receive and respond to SMS challenges.
        
         | ChrisMarshallNY wrote:
         | I have a business line on my cellphone.
         | 
         | That means it's published, and is known as a business line.
         | 
         | I probably get 30 s[c|p]am calls a day on it. None of them are
         | the ones these guys ran.
        
       | pindab0ter wrote:
       | I'm genuinely curious as to why this isn't a problem in Europe. I
       | live in the Netherlands and no one I know has ever received even
       | a single call.
       | 
       | What makes this a problem in the U.S., but not in Europe?
        
         | cge wrote:
         | In addition to the other comments here, there seems to be a
         | significant difference in the ease of making calls from
         | different numbers in the US vs EU, both in caller id and in the
         | call source. I get constant spam calls to my US phone lines,
         | never from the same numbers and now usually from geographically
         | nearby area codes (same-area-code spam seems passe these days).
         | I get a handful of spam calls a year to my EU phone lines, but
         | they are usually from international, outside-EU numbers,
         | seemingly in hard-to-pursue jurisdictions. (This ignores some
         | of the impressive texts in the EU a few years ago that managed
         | to come from short names of real banks; those seem to have been
         | an unusual exception and I assume the exploit involved was
         | fixed.)
         | 
         | Looking at VoIP sites, I can easily get a phone number in
         | seconds, for cents, with almost no documentation, and any area
         | code, in the US. Lines in the EU cost significantly more, take
         | longer, and often require documentation, especially for
         | geographic area codes.
         | 
         | I expect that the type of access used in the US for these calls
         | simply isn't feasible in the EU, and so the calls there need to
         | be from 'real' numbers in countries where the scammers are
         | safe, which then makes them easy to filter out and far less
         | effective. The access in the US just seems weirdly open.
        
           | Scoundreller wrote:
           | And a stronger culture of "calling party pays" outside of
           | North America.
           | 
           | VoIP rates to call a euro mobile number can be $$$. Meanwhile
           | in Canada, it's the same cost as a landline, and available
           | for fractions of a cent to any nobody like me.
        
           | HPMOR wrote:
           | This is complete speculation, but I imagine it is a function
           | of the United States developing telecommunications first (+1
           | area code). People needed easy entry to the communication
           | networks and screening bad actors was not a major concern.
           | Whereas European and other regions developed their
           | infrastructure later, when these threats were more salient.
        
         | njovin wrote:
         | My experience with Robocalls (I get 25-30 per day) has been
         | that the overwhelming majority are trying to run a scam against
         | Medicair (the US government's health program for older people)
         | by fetching some personal information from the victim, which
         | they then use to send fraudulent bills to Medicair.
         | 
         | So I assume that the ease of scamming the US government in this
         | regard contributes to us being the victims here.
         | 
         | Edit: I hadn't RTFA and now I see this fine was about auto
         | warranty scams. Second theory: lots of Americans are living
         | below the poverty line, public transit sucks here so most
         | people need cars to get to work, and it can get risky/expensive
         | relying on an older vehicle to be able to get to work, so it
         | makes an easy target to offer somebody what looks like coverage
         | for a likely expensive auto failure for a few hundred dollars.
        
           | supertrope wrote:
           | Signing people up for private Medicare plans is not
           | fraudulent. Making robocalls to hawk them like is. Thus the
           | whole product category becomes shady by association (car
           | warranties, solar leases, debt consolidation loans,
           | timeshares).
        
             | costco wrote:
             | Typical scam looks more like this: They try to get
             | information from your Medicare card. Then with your info
             | they bill Medicare for $6000 custom back braces while
             | sending you a $30 Chinese generic one (some physician who
             | wittingly or unwittingly accepted a "work from home" job
             | may be signing off on prescriptions for these). Despite
             | Medicare policy, they don't care about collecting any copay
             | from you, they just want to bill Medicare. The elderly
             | person doesn't lose anything but Medicare does obviously.
             | See https://storage.courtlistener.com/recap/gov.uscourts.fl
             | md.36... for a particularly advanced formulation of this
             | scheme.
             | 
             | It's incredibly lucrative and has cost this country tens of
             | billions of dollars a year for at least a couple decades. I
             | wish more was done about it.
        
         | malaya_zemlya wrote:
         | They are rampant in RU and UA. One of the craziest stories is
         | how Ukrainian phoine spammers weaponized their skills to coax
         | Russians into setting fire to government offices
         | 
         | https://www.themoscowtimes.com/2023/08/01/phone-scammers-coa...
        
         | mattmanser wrote:
         | You do get the occasional one in the UK. I get one every 2-4
         | weeks I'd estimate.
         | 
         | I imagine part of the reason it's not a bigger problem in
         | Europe is not a lot of people speak Dutch/German/etc. in the
         | countries where these scammers are often calling from. They all
         | speak English though.
        
           | robnado wrote:
           | My goto is to speak a non-english language that most people
           | where I live should know. If they don't understand, I hang
           | up. It's a very simple heuristic that allows me to answer
           | important calls while filtering out 99% of scammers.
        
           | Scoundreller wrote:
           | France had quite a few spam calls for a while. They got the
           | (en francais) "This is DHL calling and we have a package for
           | you" from a real person...
           | 
           | There are a lot of French speakers in the world in poor
           | economic conditions. Probably proportionately more than
           | English. But it's still not as bad as English calls in North
           | America.
           | 
           | (In Canada, I just respond in broken French to these calls,
           | any official call would be able to transfer me to a French
           | speaking (and 99.9% certainly bilingual attendant)).
        
           | jjtheblunt wrote:
           | American spam calls include clearly midwestern dialect
           | (chicago, st louis, with a big distance span from there)
           | prerecorded nonsense stories presumably by an unwitting voice
           | actor.
           | 
           | I imagine that voice actors in German would be less useful
           | because answering often yields a clearly non North American
           | accent person clearly complicit in whatever scam is being
           | attempted
        
         | supertrope wrote:
         | English language. A large pool of marks to robocall, and
         | English speaking call center workers make spamming and scamming
         | economical. Compared if you needed to find French, Spanish,
         | Italian, Dutch, etc speakers.
         | 
         | It's expensive to call EU cellphones. In the US people are
         | billed to receive calls (of course these days people usually
         | have unmetered calling but the legacy of cellphone numbers not
         | costing any more to call than a landline continues).
        
           | PsylentKnight wrote:
           | I think that's a good point. There's also the fact that most
           | (nearly all?) spam calls come from India, where lots of
           | people know English.
        
         | rbultje wrote:
         | > What makes this a problem in the U.S., but not in Europe?
         | 
         | Setting up a business in Europe (for example in the
         | Netherlands) requires significant paperwork. In the US, it's
         | done in a few seconds. In the US, it requires years of court
         | proceedings or (in this case) government agency investigation
         | to shut down a business. (No idea how long that takes in
         | Europe, but I hope your governments are more powerful than
         | this.)
         | 
         | Regulation can be a good thing.
        
           | bluGill wrote:
           | Regulation is a double edge sword that often comes back to
           | bite you. So is lack of regulation. It is really hard to find
           | the right balance.
           | 
           | It being hard to start a business in Europe means that they
           | are not as innovative, but they also miss out on many scams.
        
           | pembrook wrote:
           | I can assure you, people running robocall scams out of
           | Nigeria and Morocco could care less about the ease-of-
           | incorporation in the territories where their victims are
           | located.
        
             | Nextgrid wrote:
             | They still need a way to accept payments and ultimately
             | funnel money out of those territories, and when moving lots
             | of money, a corporation is very convenient.
             | 
             | You can work around it of course but this ultimately
             | reduces the profitability of the scams, so better due
             | diligence around companies still fights scams by making it
             | less profitable.
        
       | kimi wrote:
       | Looks like the wind has changed, and they want to give a string
       | signal of what is allowable or not. See also
       | https://news.ycombinator.com/item?id=36975701 from yesterday.
       | 
       | Not sure whether actually get the $300M paid....
        
         | mannykannot wrote:
         | "Two of the central players of the operation, Roy M. Cox and
         | Aaron Michael Jones, were under lifetime bans against making
         | telemarketing calls following lawsuits by the Federal Trade
         | Commission and State of Texas."
         | 
         | We can hope that the size of the fine will set the stage for
         | some significant jail time, as it seems unlikely that anything
         | else will work.
        
       | ParetoOptimal wrote:
       | I had 6 of these per day. Now all of them get blocked by:
       | 
       | https://f-droid.org/packages/me.lucky.silence/
        
       | sh1mmer wrote:
       | $300M is a big fine, but if they are saying this scam ring made
       | over 500m calls did they really make anything close to this much?
       | It would seem surprising to me if you could make anything close
       | to $0.60/call with cold calling even if there are whales it just
       | seems like a stunt number.
        
         | whateverman23 wrote:
         | I'm not sure what your point is. Even if they made just $10mil,
         | fining them out of existence (and giving precedent for such a
         | big fine later) is still a good thing.
        
         | charlieo88 wrote:
         | The fine isn't to remove the profit, it's to punish them for
         | the 5 billion scam phone calls. They are being fined 5 cents
         | per call.
        
         | denton-scratch wrote:
         | It's a fine, not a compensation order. The robocalls were
         | criminal offences, not just attempts at unfair enrichment. The
         | purpose of the fine is to punish the offender and to deter
         | others.
        
         | __ryan__ wrote:
         | It was 5 _billion_ calls to 500 million numbers over a 3 month
         | period.
        
           | mrits wrote:
           | 4 billion were to me though
        
       | moneywoes wrote:
       | Will this be enforced?
        
         | capableweb wrote:
         | Judging by the following part, it seems they'll at least try:
         | 
         | > That enforcement action was taken in coordination with the
         | Ohio Attorney General's Office, which brought a lawsuit under
         | the Telephone Consumer Protection Act against several entities
         | and individuals associated with the enterprise. The Commission
         | also proposed a fine and offered the parties a chance to
         | respond, which they did not do, resulting in today's
         | unprecedented fine. Should the parties not pay the fine
         | promptly, this matter will be referred to the U.S. Department
         | of Justice for collection.
         | 
         | But maybe the legal/justice system is so broken in the US that
         | they'll just ignore it? Hard to imagine, but I don't live there
         | so who knows.
        
           | sidewndr46 wrote:
           | How do they collect it if there are no assets to seize?
        
             | bleepblop wrote:
             | The government will garnish your wages and any benefits
             | such as social security to the end of your life.
        
               | sidewndr46 wrote:
               | We're talking about criminal fraudsters. I really doubt
               | they just walk into 7 figure jobs at a bank after this
               | kind of thing.
        
               | bleepblop wrote:
               | Exactly. Being poor is its own kind of prison.
        
       | sh1mmer wrote:
       | I'd rather see them force technical measures that fix the problem
       | than just issuing fines.
        
         | lolinder wrote:
         | According to yesterday's article on the same case, the FCC is
         | claiming to _also_ have done just that:
         | 
         | > "Armed with the facts [the FCC] gave phone companies
         | permission to cut off this traffic before going one step
         | further and directing them to block it outright. We got
         | results. Following our action, the number of auto warranty
         | calls fell by 99 percent," she [FCC Chairwoman Jessica
         | Rosenworcel] wrote.
         | 
         | https://techcrunch.com/2023/08/03/fcc-fines-robocaller-a-rec...
         | 
         | https://news.ycombinator.com/item?id=36989845
        
         | fmajid wrote:
         | The main measure pushed by the FCC under Ajit Pai (so he was
         | not a total waste of oxygen) was SHAKEN/STIR, which is
         | basically cryptographically signed Caller ID. Deploying this
         | went amazingly rapidly by the standards of the telco industry,
         | and specially considering how much legacy there is in the
         | landline phone business where the switch makers Lucent and
         | Nortel went bust 2 decades ago and obviously their software has
         | not seen any updates in that long.
        
         | deelowe wrote:
         | I thought shaken/stir was going to do just this. Does anyone
         | have inside knowledge as to why this hasn't fixed things yet?
         | 
         | It isn't a hard problem. Once we can trace where the call
         | originates, blacklists should be able to snuff this out pretty
         | quickly. Once phone operators start getting penalized for this
         | sort of thing, the problem will get much better.
        
         | refurb wrote:
         | It was interesting what Singapore did. Basically all numbers
         | need to be registered, otherwise the default caller ID is
         | "Likely SCAM".
         | 
         | The government gave companies a heads up, but even Singapore
         | Airlines and a few major banks had to send out emails
         | apologizing for their texts being labelled as "Likely Scam"
         | right after the change.
         | 
         | Suffice to say legitimate companies got registered really
         | quickly.
        
           | smeej wrote:
           | Is it harder to spoof a number in Singapore than in the U.S.?
           | 
           | In the U.S., it's trivially easy to make your call look like
           | it's coming from whatever number you want, so scammers just
           | have caller ID display the real phone number for the bank
           | they're pretending to call from.
        
             | fmajid wrote:
             | No more, see SHAKEN/STIR:
             | 
             | https://en.wikipedia.org/wiki/STIR/SHAKEN
        
         | klysm wrote:
         | That would result in less money flowing though
        
       | nicechianti wrote:
       | [dead]
        
       | denton-scratch wrote:
       | > Last year, to stop this then-ongoing telemarketing campaign in
       | its tracks, the FCC directed all U.S.-based voice service
       | providers to cease carrying traffic associated with certain
       | members of the enterprise.
       | 
       | I thought it was not permitted (under ITU rules) to refuse to
       | carry selected traffic.
       | 
       | Years ago, I was getting robocalls from overseas; at least, the
       | voices seemed to be overseas. I asked $SOMEONE[0] to put a stop
       | to it, and they said that was illegal. But perhaps ITU rules only
       | apply to international calls; or perhaps the ITU[1] has finally
       | got off it's ass and done something useful, for a change.
       | 
       | [0] It was years ago; I imagine I asked my landline provider,
       | which was probably BT.
       | 
       | [1] The ITU, as far as I can tell, is essentially a body to which
       | governments that are members send representatives. They're
       | supposed to be engineers; but they're there to represent their
       | government's interests, not to improve the global telecom
       | network.
        
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