[HN Gopher] AI: Startup vs Incumbent Value (2022)
       ___________________________________________________________________
        
       AI: Startup vs Incumbent Value (2022)
        
       Author : tristanMatthias
       Score  : 73 points
       Date   : 2023-07-18 03:27 UTC (19 hours ago)
        
 (HTM) web link (blog.eladgil.com)
 (TXT) w3m dump (blog.eladgil.com)
        
       | ankit219 wrote:
       | Reflecting on this nine months later, it feels a lot of people
       | misread the pace of innovation, and where inertia actually stays.
       | A couple of aspects I thought of when I heard about Jasper
       | layoffs.
       | 
       | 1. A lot of value was supposed to come from selling to
       | enterprises. The narrative was that they would move slowly and
       | hence nimble startups could sell to them and generate quick
       | revenue. The assumptions are really tested on this one. First,
       | the virality and popularity meant any Engg leader working on AI
       | related projects got social capital and prestige (and a
       | promotion) inside the company, making it preferable for companies
       | to build than buy. An API form factor helped immensely in getting
       | to a POC within a day. Second, for those buying, many startups
       | (in LLMOps) ended up selling the same thing, so they slowed down
       | to evaluate. Third, the data privacy issues meant no enterprise
       | was willing to go for cloud solutions.
       | 
       | 2. A lot of startups never picked up the tougher problems. Eg:
       | Training an open source model, or finetuning as a service, the
       | core aspects to change the underlying behavior of a model was
       | picked up in open source, but most startups never picked that
       | part up. Partly to do with things that got hype. An LLM wrapper
       | would show off a cool demo, gets shared widely, thus encouraging
       | others to build something similar, rather than go deep. A very
       | clear indication of this was how Open AI and then Anthropic
       | stopped offering finetuning services on newer models electing to
       | just enable zero/few shot learning and bigger context windows.
       | Easy for them, but tough for consumers who really wanted a
       | customized solution.
       | 
       | There are still very cool moonshots out there, and probably
       | unlock the value not captured by incumbents. At this point, my
       | working assumption is that for an AI startup to capture value,
       | they would have to go deeper into the stack, and offer a service
       | their competitors would take effort to do (and by extension
       | enterprises would take time to do). Eg: Ability/Training a open
       | source model locally for search and summarization based on
       | proprietary data. I know BCG[1] did it pretty well and got
       | spectacular results.
       | 
       | [1]https://bcg.com/press/10may2023-intel-bcg-announce-
       | collabora...
        
       | k8spm wrote:
       | This is from October 2022... So a bit out dated given how quickly
       | AI has moved. Incumbents have stepped up offerings in the
       | meantime
        
       | Animats wrote:
       | No mention of profits.
       | 
       | Now that the era of free money is over, and you have to pay
       | nonzero interest, profits matter again. Is anybody in the AI
       | space actually profitable? Is OpenAI losing money on every token
       | to build volume?
        
         | numbers_guy wrote:
         | It seems possible for OpenAI to be profitable.
         | 
         | There are an estimated 1 billion knowledge workers worldwide.
         | The alleged operating costs of OpenAI are around $700,000/day.
         | That's $0.25 billion / year. Add to that salaries and
         | retraining. Salaries: 375 employees at an average $350,000 /
         | year comes to $0.13 billion / year. And retraining cost seems
         | to be on the order of tens of millions per training run.
         | 
         | With the right subscription fee it does seem possible to
         | balance the books and be profitable. Especially when they start
         | selling bulk contracts to governments and schools and big
         | corporations.
        
         | fakedang wrote:
         | > No mention of profits.
         | 
         | This. Why does Silicon Valley always miss the effing obvious?
         | 
         | The best way to assess a startup's value is to play a bank
         | evaluating them for a traditional no-frills loan. How risky a
         | debt the bank considers it is a fair measure of the value of
         | the company (and in most non-public cases, it will be negative
         | EV, future revenues be damned). Not the BS analyses made by IBD
         | teams at banks, and not the "valuations" ascribed to the
         | startup by its cash-rich, opportunity-deprived VCs.
        
           | huijzer wrote:
           | > The best way to assess a startup's value is to play a bank
           | evaluating them for a traditional no-frills loan.
           | 
           | In Shoe Dog by Nike co-founder Phil Knight, he describes how
           | the banks kept refusing to borrow them money because they
           | refused to value based on future cash flows. Eventually, Nike
           | switched to another bank. The first bank could have made a
           | lot of money there.
           | 
           | In general, even Buffett after years of very conservative
           | valuations (Sigar Butt Investing) switched to "buying great
           | companies at fair prices". Why would you buy a company that
           | barely keeps up with inflation if you could buy one that
           | literally grows exponentially. If you hop from Sigar Butt to
           | Sigar Butt, you can also grow your money exponentially, but
           | it's harder because you pay more taxes, brokerage fees, and
           | have to work more on finding the right enters and exits.
           | Conversely, if you are as clever as the Nomad Investment
           | Partnership and just only bought and hold Costco, Berkshire,
           | and Amazon from 2005 to now, you would have gotten great
           | returns on investement without having to do a thing.
        
             | fakedang wrote:
             | One could also use that story to illustrate my point too.
             | Phil Knight was being transparent with his banks on the
             | books. His American bank thought he was cooking the books,
             | his Japanese bank saw the growth rate of Nike's cash flows
             | and loaned him the money based on that. It was not idle
             | speculation in an ivory tower (or a Sand Hill Road office)
             | like most VCs today. How many VCs even use a DD audit in
             | the final stages of their Series D+ investment?
             | 
             | The second thing is that Nike had the cashflow to show in
             | its books, unlike most of today's startups. Stuff was
             | moving off the shelves super fast, and they were making a
             | neat profit on every sale. It wasn't like a tech startup
             | purposely underpricing itself initially then worrying when
             | users don't retain after future price hikes. To put it
             | another way, Nike would have been attractive for a PE firm
             | today, unlike most startups today.
        
               | Animats wrote:
               | That's a different kind of business problem. Each
               | transaction is profitable but profits are not sufficient
               | to grow fast. This is different from each transaction
               | being a loss.
        
               | huijzer wrote:
               | I completely agree with you that some/many VCs spend
               | money on ridiculous business models. On the one hand, it
               | seems like a waste of resources. On the other hand, you
               | could also say that it's a great way for innovation to
               | happen. Maybe some ideas made no sense at all, but worked
               | and lead to a technological breakthrough? If VCs wouldn't
               | fund moonshot ideas with many millions then who? Apart
               | from a few universities, most universities I've been are
               | absolutely terrible at getting people and resources
               | aligned towards a common goal.
        
       | satvikpendem wrote:
       | (2022) article. Interestingly, a lot has changed in just under 9
       | months in the AI world. GPT 4 has come and it's actually an AI
       | crunch, not a gain. I wrote in another post I submitted but the
       | gist is that bootstrapped startups and incumbents will be the
       | true winners while VC backed startups won't, because there is no
       | moat in AI to defend their high valuations.
       | 
       | https://news.ycombinator.com/item?id=36761643
        
         | nopinsight wrote:
         | GPT-3.5, GPT-4, and similar are fairly new. There are many uses
         | of the technology that remain unexplored by product people, not
         | to mention the technology is getting more advanced and has more
         | capabilities by the week (or day or month, depending on your
         | perspective).
         | 
         | The new AI platform may over time enable more products than
         | even the shift to mobile.
         | 
         | ADDED:
         | 
         | What's implied is that the moat could be built and some kinds
         | of moats are not yet well-known or prevalent. Proprietary data
         | is often mentioned. But also the application on top of LLMs (or
         | LFMs) needs not be just a thin layer with little technical
         | barrier.
        
           | [deleted]
        
         | kozikow wrote:
         | Data is moat in AI.
         | 
         | I work in a domain of applying AI to specific enterprise
         | domain. It's not like you can crawl our data in the open web.
         | Getting any data from clients is years of lawyer struggles and
         | chicken and egg problems to solve. Fine-tuning models to client
         | expectations - they are not going to go through the process
         | again with someone else.
         | 
         | And moat in B2C AI is owning tons of your personal data and
         | habits that Google and Facebook do. It's just not trully
         | utilized with GPT models yet.
        
           | lowkey_ wrote:
           | I heard from a large AI founder recently on this topic. Data
           | is an okay moat, but in this craze we'll see the power of
           | data shrink. Companies are getting enough VC funding
           | ($10m-$100m+) to buy any data they need. A better model could
           | also make up for a lack of better data.
           | 
           | Instead, the best moat is to know that your product isn't a
           | thin replicable wrapper for ChatGPT but instead has a large
           | surface area, with lots of well-built features. Continue
           | building those features at a fast pace, and you can win.
        
         | 2sk21 wrote:
         | Completely agree - much reduced opportunities for
         | differentiation with the new LLMs.
        
       | futurisold wrote:
       | Very insightful piece. Excellent foresight.
        
       | Animats wrote:
       | It _is_ different this time, though. Take a look at this open
       | source project.[1]
       | 
       | This is a system which lets you talk to NPCs in video games. It's
       | a collection of off the shelf components held together by some
       | Python code. The components do this:
       | 
       | - Listen to the user talking and convert speech to text.
       | 
       | - Watch the user's facial expressions via webcam.
       | 
       | - Watch the game, and use face recognition on the game images to
       | determine what character is being addressed.
       | 
       | - Run the user's text through a LLM preloaded with about 30 lines
       | of info about the NPC to generate a reply.
       | 
       | - Generate voice output in a voice generated to match the
       | character's persona.
       | 
       | - Modify the image of the character on screen to animate their
       | facial expressions to match the voice output. This is done on the
       | output image, _not_ by animating the 3D character.
       | 
       | Five years ago, that was science fiction. A year ago, half that
       | stuff wouldn't work right. Now it's someone's hobby project.
       | 
       | [1] https://github.com/AkshitIreddy/Interactive-LLM-Powered-NPCs
        
         | FishInTheWater wrote:
         | But it isn't different. People have been using things like
         | Markov chains to experiment with NPC dialogue for well over a
         | decade.
         | 
         | It just never got widespread adoption because it's just _not
         | interesting_ , and LLMs are no different here. The dialogue is
         | still _empty_ , despite being deeper and more grammatically
         | complex than previous attempts.
         | 
         | If every farmer in an RPG hands out the same "collect 20 bear
         | asses" quest it doesn't matter if they all have "detailed"
         | randomly generated backstories and can opine about the game
         | world, real world philosophy, or the 2024 US elections.
        
           | lowkey_ wrote:
           | I actually think it makes a world of difference to opine
           | about the game world. It's so much more immersive.
           | 
           | Have you ever gone to a living history museum? (Old
           | Sturbridge Village is one example, my favorite I've been to).
           | All these people in character, able to talk about the period,
           | it makes for an amazing experience.
           | 
           | In traditional video games, if we try to or even accidentally
           | push any deeper, we see the cracks in the universe. "Oh, I
           | spoke to this person again, and they said the same thing to
           | me." AI can help fix those cracks, and fill them in wherever
           | the player ventures.
           | 
           | This certainly doesn't change Fortnite, but I think it could
           | change immersive RPGs and MMOs.
        
             | FishInTheWater wrote:
             | "Living History" is a well crafted written experience, not
             | procedurally generated slop.
             | 
             | The issue here is that LLMs can only act in-character _if
             | the world has already been built and written_ , if the
             | prompts are so pre-chewed that you may as well just write
             | the dialogue directly and get even better results.
             | 
             | Take Solaire of Astora. He's an interesting NPC not because
             | of any depth of the dialogue, but because of how well in-
             | tune he is to the world and game itself. A true believer in
             | the old god, a beacon of optimism in a depressed dying
             | world, and someone who sets the tone of the co-op
             | multiplayer to be silly and fun.
             | 
             | You can't get that out of an LLM.
        
               | germinalphrase wrote:
               | "'Living History' is a well crafted written experience,
               | not procedurally generated slop"
               | 
               | Having known people who lived/worked at a living history
               | museum, their experience was much closer to
               | improvisational comedy than a scripted interaction. Sure,
               | they were riffing on their historical knowledge instead
               | of cracking jokes, but it was not scripted.
        
           | Animats wrote:
           | > It just never got widespread adoption because it's just not
           | interesting.
           | 
           | True. There have been NPC systems where the NPCs had
           | motivations and a life of their own, even when no one was
           | around. Those haven't helped gameplay much.
           | 
           | The current problem is that LLMs don't know enough about the
           | game world. Recent progress on that.[1]
           | 
           | [1] https://arxiv.org/abs/2304.03442
        
         | notahacker wrote:
         | I think this is a pretty good illustration of why incumbents
         | are likely to capture much of the value though. Some simple
         | scripts using OSS libraries can do some pretty amazing stuff
         | you'd have previously needed advanced research teams to even
         | attempt.
         | 
         | So the majority of the value gets captured not by companies
         | focused on writing new components that nobody else can match,
         | but by the incumbents with the wealth of proprietary data to
         | feed into the components, or the infrastructure to run the more
         | infrastructure-dependent models at scale, or the customer base
         | to milk for AI-enabled versions of their existing product or
         | selling AI consulting services.
         | 
         | Don't get me wrong, it _is_ cool for indie game developers to
         | be able to procedurally generate NPC conversations. But indie
         | game developers are not likely to capture more value from being
         | able to generate stuff very easily than Microsoft.
        
       | quickthrower2 wrote:
       | Really tough one to guess. If the small laptop-run models win
       | (become useful enough), the value may be captured by the commons,
       | with various applications (glue code essentially) capturing the
       | value. A bit like the early internet scenario - good for
       | startups.
       | 
       | Likely NVidia, AWS, Azure, Google Cloud will capture a lot of the
       | value. OpenAI might, but they are playing a game of tennis where
       | they are "Advantage" but could still lose.
        
       | vonnik wrote:
       | The reasons why startups did not capture a lot of value in the
       | last wave of AI was because incumbents held the data and ML was
       | primarily a feature added to someone else's product and
       | distribution channel.
       | 
       | The reason why ChatGPT changed that is because they developed an
       | algorithm/model good enough to offer a consumer-grade
       | conversational interface and they scraped the web to train it.
       | 
       | That is, they offered a whole product and nailed distribution so
       | they could own the relationship with the user.
        
       | numbers_guy wrote:
       | Why would I use a Google LLM or a Facebook LLM over OpenAI's LLM?
       | 
       | Google and Facebook are today's knowledge dealers. They do not
       | profit from providing an LLM that sidesteps all their products
       | and gives you the answer you are searching for directly. They
       | want to influence your eyeballs. They will try to do this by
       | injecting their own thought manipulation crap in their LLMs. I
       | instinctively would not trust them. I would want an LLM that is
       | pure in some sense. Unfortunately, even OpenAI is already
       | debased, but for another reason.
       | 
       | But here you can see the value that a startup can provide over
       | the current incumbents. A startup can provide an unadulterated
       | knowledge base of the internet and be profitable. Whether that is
       | OpenAI or one of its competitors I do not know, but Google and
       | Facebook cannot do that. There is no gain for them.
        
       ___________________________________________________________________
       (page generated 2023-07-18 23:03 UTC)