[HN Gopher] Zoom fatigue unpacked
       ___________________________________________________________________
        
       Zoom fatigue unpacked
        
       Author : ochronus
       Score  : 98 points
       Date   : 2023-07-16 15:40 UTC (7 hours ago)
        
 (HTM) web link (leadership.garden)
 (TXT) w3m dump (leadership.garden)
        
       | cubefox wrote:
       | One thing I also noticed is that good audio quality really
       | improves things. Even if the current audio quality doesn't
       | consciously register as bad, low quality leads to much more
       | exhaustion over a longer period of time. This can be observed
       | when someone switches from a bad internal laptop mic to a high
       | quality headset. The voice is so much more easy to listen to.
        
         | fuzzy2 wrote:
         | It's much more important to just ban Bluetooth. And also wired
         | Jabra headsets that inexplicably still sound like Bluetooth. No
         | more tin can sound, no more dropped words when someone starts
         | talking. Yes, even an internal mic is better in this regard,
         | though it will have problems with echo cancellation.
        
           | folkhack wrote:
           | > It's much more important to just ban Bluetooth
           | 
           | In addition to audio quality, people have _constant_ problems
           | with their audio setup across all platforms when using
           | Bluetooth. I've gotten to the point where I will just
           | outright buy someone a plain USB mic just so I can
           | consistently get them on a call without 10 minutes of
           | fumbling audio interfaces.
           | 
           | Unfortunately, even after buying them a USB mic + explicitly
           | banning Bluetooth on calls I still catch devs trying to use
           | their fancy Bluetooth gaming headset (or whatever) which can
           | easily push meeting start times back by 5-10 minutes.
        
       | xgkickt wrote:
       | I know a lead who uses their vacation to be able to work from
       | home with a week free of scheduled meetings.
        
       | iknowSFR wrote:
       | Is it possible to organize productive work conversations in the
       | format of HN threads? Not Zoom meetings, not Slack, not emails.
       | Why would this work? Why would it not?
        
       | clolege wrote:
       | I read over the pandemic that dogs are hyper-sensitive to space
       | [1], and I believe that humans are too. Much more than we're
       | aware.
       | 
       | And while bad internet connections, mics, webcams, etc all
       | contribute to a _less enjoyable_ time collaborating with
       | colleagues, I believe they are all trumped by the fact that video
       | conference absolutely shatters the evolutionary understanding we
       | have of space, and how to navigate it to interact with others.
       | 
       | This is why audio-only calls feel so much better. It's basically
       | just like talking to your friends at a sleepover with the lights
       | out. It's not quite the same because you can't get closer or
       | further from specific individuals, but for smaller groups it
       | works pretty well.
       | 
       | But when we turn video feeds on, things get very strange. Zoom
       | puts everyone into the same exact chair, staring at a mirror
       | where they can see everyone else in the reflection.
       | 
       | This makes it seem like everyone is staring directly at you. And
       | they are very close, sometimes even in your lap.
       | 
       | Keith Johnstone's book _Impro_ says a whole lot about space,
       | including:
       | 
       | > If I stand two students face to face and about a foot apart
       | they're likely to feel a strong desire to change their body
       | position. If they don't move they'll begin to feel love or hate
       | as their 'space' streams into each other. To prevent these
       | feelings they'll modify their positions until their space flows
       | out relatively unhindered, or they'll move back so that the force
       | isn't so powerful. High-status players (like high-status
       | seagulls) will allow their space to flow _into_ other people.
       | Low-status players will avoid letting their space flow into other
       | people. Kneeling, bowing and prostrating one-self are all
       | ritualized low-status ways of shutting off your space. If we wish
       | to humiliate and degrade a low-status person we attack him while
       | refusing to let him switch his space off. A sergeant-major will
       | stand a recruit to attention and then scream at his face from
       | about an inch away. Crucifixion exploits this effect, which is
       | why it 's such a powerful symbol as compared to, say, boiling
       | someone in oil.
       | 
       | All this is to say that I believe that the Vision Pro has a lot
       | of potential to be a game-changer for remote conferencing. It's
       | focus on "spatial computing" makes it so that we can flex those
       | evolutionary muscles around space again.
       | 
       | [1] _Let Dogs be Dogs_ by the Monks of New Skete. Great book
        
       | throwaway23v3n wrote:
       | I avoid all of this by not owning a webcam.
       | 
       | I don't have video of me broadcasting because I simply can't, and
       | nobody ever questions it because they don't really care as it's a
       | non-essential component.
       | 
       | I do make heavy use of visual aids & other screen sharing, so
       | that people can look at what we are discussing, not me.
        
         | skinner_ wrote:
         | My Macbook Pro's webcam went wrong in 2020. I haven't had it
         | fixed yet, because I hate Zoom video. Nobody ever complains.
        
         | ModernMech wrote:
         | I just tell people I'm on my desktop. They call you on it if
         | you have a laptop, because they all have webcams these days.
        
       | chewbacha wrote:
       | I've personally opted to simply turn off my video in all calls
       | and force them to be audio-only. I do this for the reasons in the
       | OP but also to subtly encourage others to opt for audio-only and
       | to make the space more equitable for all.
       | 
       | Sometimes I'm the only one without a video but it doesn't seem to
       | bother those I work with so I keep doing it. I find this to be
       | best, tbh.
        
       | blt wrote:
       | A huge contributor they missed: technical faults. Between glitchy
       | connections and people's inadequate microphone setups, everyone
       | is constantly asking each other to repeat themselves. This is
       | exhausting to me.
        
       | heywhatupboys wrote:
       | GREAT article. Recommend to everyone to read it in its entirity
        
       | plg wrote:
       | It's people! Zoom fatigue is people!
        
       | tiffanyh wrote:
       | Less meetings / more async isn't always the best answer.
       | 
       | Most people are _terrible_ at written communication, and much
       | better at spoken (which makes sense since most speak more than
       | write).
       | 
       | So even though it's terribly unfortunate, for the masses, more
       | times than not - meetings have a total net-gain effect vs async
       | written.
        
         | turnsout wrote:
         | Yeah the answer is actually MORE meetings which are shorter and
         | have 5 or fewer participants. I can't tell you how many 1 hour
         | meetings I've sat through with 20 people, only 2 of whom are
         | talking.
        
           | marcinzm wrote:
           | I "love" meetings where they just recite word for word cells
           | from an Excel spreadsheet for an hour.
        
             | esafak wrote:
             | Or Scrum "stand-ups" reciting the Scrum updates in a Word
             | document.
        
         | shrimpx wrote:
         | By the way, since the beginning of time, open source was
         | happening asynchronously on email and IRC. Linux, one of the
         | most complex and most useful pieces of software that exists,
         | was done over asynchronous text. There are innumerable examples
         | of builder success when working async. The synchronization
         | obsession comes from managers and execs.
        
           | jayd16 wrote:
           | How is this compelling compared to the countless projects
           | that used meetings? All it proves is both can work, not that
           | one is better than the other.
        
             | shrimpx wrote:
             | We have plenty of proof that you can build successful
             | large-scale software without synchronization or zoom or in-
             | person meetings.
             | 
             | By interspersing synchronization, you're not proving that
             | synchronization by itself is successful. At best you're
             | proving that synchronization may not destroy the craft
             | entirely.
             | 
             | I admit that synchronization may add something to the
             | development of business software, but we have plenty of
             | business software that doesn't use synchronization, like
             | Gitlab, Tailscale, etc.
        
         | esafak wrote:
         | We must stop constantly lowering the bar. Let them learn to
         | write, or don't hire them in the first place. Communication
         | skill is a good hiring criterion.
        
           | tiffanyh wrote:
           | That's much easier said if you work for a startup.
           | 
           | But if you work for either a large organization or a company
           | that's been around for decades, you influencing that kind of
           | change (across departments you don't own) is virtually
           | impossible unless you're the CEO. And even then, extremely
           | difficult.
        
             | esafak wrote:
             | If a company as big as Amazon can pull off mandating
             | writing standards so can yours. I understand that many
             | companies just don't care. They tend to be run by steward
             | CEOs and mercenary managers. I simply avoid them.
             | 
             | https://rahulramchandani.com/writing-culture-at-amazon/
        
               | tiffanyh wrote:
               | Bezos pulled it off by starting that practice from
               | immediate onset of founding his company (hence my startup
               | comment).
               | 
               | It's not like 20-years into Amazon, he then decide to
               | implement that practice.
               | 
               | Also, people misconstrue Amazon as being an async
               | culture.
               | 
               | That's incorrect.
               | 
               | Amazon is actually an anti-PowerPoint culture. So when
               | meetings need to happen, you need to convey your info in
               | long form writing since PPT isn't allowed. That doesn't
               | mean the culture is async.
        
               | esafak wrote:
               | I did not say it was async, I said they were expected to
               | write well. I don't think it matters when the practice is
               | introduced. If the CEO mandates it that is all it takes.
        
               | thfuran wrote:
               | Yeah, like how alcohol consumption totally stopped in the
               | US with the passage of the 18th amendment.
        
           | watwut wrote:
           | I would not call it lowering the bar. People were always vad
           | at writing. It is more of not raising the expectations too
           | much.
        
       | neilv wrote:
       | > _Take notes: Taking notes can help you remember important
       | points and reduce cognitive load._
       | 
       | I often do this in online meetings, but have two not-entirely-
       | solved problems with it:
       | 
       | 1. People might think I'm not paying attention when I am,
       | especially in 2-person meetings. (They might hear the typing, and
       | my gaze might shift at times. When I do need a sec to type an
       | action item or something that takes longer than a pause in a
       | 2-person meeting, I can say that. People also don't know that I'm
       | only typing notes for the meeting, not, say, processing other
       | things, until they know me well enough to know that I'd say if I
       | had to respond to an urgent Slack message or something.)
       | 
       | 2. People don't always want everything recorded/documented. Say,
       | a concern about personnel, or how some dependency is going,
       | morale, or a personal challenge affecting someone's work. In an
       | in-person meeting, if I've been taking notes and want to signal
       | that something is more off-the-record, I could put down my pen,
       | take hands off the keyboard, or close notepad portfolio. In
       | videoconf, when they can't see my typing hands, there aren't as
       | good subtle signals, and I might have to verbalize somehow that
       | I'm not taking notes.
        
         | bazmattaz wrote:
         | Hey regarding the first "problem" I'm the exact same.
         | 
         | If it's someone new to me who doesn't know me I'll often slip
         | it into conversation that I'm taking notes;
         | 
         | "So you're saying that the xyz project is going to need abc? Ok
         | cool, I'm just gonna add that to my notes here real quick" -
         | I'll do that early on a call.
         | 
         | Or I'll read back the important points I took in a real obvious
         | way.
         | 
         | I think I do this because it bothers the shit out of me if
         | someone is obviously typing away on slack or whatever and not
         | properly engaging in the meeting and I don't wanna be seen as
         | that guy
        
       | neap24 wrote:
       | I'm a big advocate of reducing Zoom/screen fatigue by doing
       | manual labor after the work day. Do a home maintenance project,
       | throw a ball with the kids in the backyard, etc.
        
         | BiteCode_dev wrote:
         | The hard part is to start, but once you have done it, you feel
         | better.
         | 
         | Even a simple chore like cleaning will help. Going to the
         | supermarket will not, since you can get quiet and focused on
         | the physicality.
         | 
         | Just walking outside will do it you have nothing to do.
        
           | ethbr0 wrote:
           | I have a mini trampoline type swing hung under a tree.
           | 
           | Long day = taking a break at lunch and after work to just lay
           | on it, look up into the leaves, and listen to the wind in the
           | tree
        
             | brnt wrote:
             | Ah, the joys of not having to pickup children from daycare
             | :/
        
               | ethbr0 wrote:
               | School lets out about midway through my work afternoon.
        
               | bazmattaz wrote:
               | Oh man the struggle in the real. I quit zoom at exactly
               | 5pm and run downstairs and out the door for daycare. I'm
               | at daycare around 5:20 and to pick up the little one to
               | come home, cook, eat, bath and bed time.
               | 
               | The lack of time to decompress after the day (like
               | commutes used to help with before I went fully remote)
               | can be gruelling at times
        
           | trillic wrote:
           | Kids have recess. Why not adults too?
        
             | metadaemon wrote:
             | When it's not blisteringly hot out we actually will take a
             | 30-45 minute walk around midday. Helps a ton and has a side
             | effect of allowing my subconscious to solve the problems
             | I've been stuck on.
        
             | nine_k wrote:
             | When kids have a recess, they are cared for by the adults.
             | 
             | When adults have vacation, they are usually cared for by
             | themselves, or have to care about the kids who are having
             | their recess :)
        
             | selectodude wrote:
             | I get an hour for lunch where I'm pretty much expected to
             | close my laptop and not be available. Pretty similar to
             | recess time wise.
        
       | the_snooze wrote:
       | What kills me is the problems with audio and its effects on
       | conversational engagement. Online calls are laggy, and
       | participants aren't all on the same volume level. It's incredibly
       | frustrating when I speak and someone says that my volume is low,
       | so I should repeat myself. And the lag makes turn-taking very
       | unnatural---in meatspace conversations, people interrupt each
       | other and cede the floor all the time. You can't do that in a
       | Zoom call.
       | 
       | Taken together, Zoom is a deeply frustrating experience because
       | the limitations of the technology get in the way of having normal
       | human conversations. It _looks_ like it should work, but it doesn
       | 't.
        
         | RadiozRadioz wrote:
         | I got used to platforms like TeamSpeak where everybody had
         | individual volume sliders. It was excellent. Whatever Zoom does
         | to automatically adjust everyone's volume is a poor replacement
         | and it leads to exactly the issue you describe. Sure it's
         | cheaper than sending out a bunch of individual audio streams or
         | doing multiple transcodes server-side, but we've lost a lot of
         | flexibility. I'd quite like P2P systems like Jitsi to bridge
         | the gap.
        
       | [deleted]
        
       | shrimpx wrote:
       | Fuck Zoom and the never-ending array of torture devices the
       | executive class uses to keep people loathing and afraid. Your
       | Slack indicator must be green 24/7. You must be living
       | permanently in the Zoom uncanny valley. And it turns out that's
       | not enough, so back to the office!
        
       | TheGigaChad wrote:
       | [dead]
        
       | dtx1 wrote:
       | The whole mirror fatique thing is really interesting. I get
       | enormous social anxiety on virtual calls and am constantly
       | checking my mirror. I hate teams for that reason, i can't
       | properly see what I am transmitting while Google meet is showing
       | me Exactly what I'm sending in HD. I think I'll have to
       | experiment with removing that and see if it reduces my anxiety
        
         | shortcake27 wrote:
         | It's a catch 22 for me.
         | 
         | When it's there, I can't stop looking at it to ensure I look
         | ok.
         | 
         | When it's not there, I'm stressing because I don't know how I
         | look.
        
           | evolve2k wrote:
           | I feel like a halfway is needed. Maybe a virtual silhouette
           | that shows my err blocking within the shot, while obscuring
           | more detailed mirroring. Wonder if that would help.
        
           | bazmattaz wrote:
           | Ha ha this is me. I tried to hide my face on the call before
           | but then I'm nervous that I might have sauce on my beard or
           | something
        
       | rr808 wrote:
       | I'm back in the office 4 days a week. I thought I'd hate it but
       | talking to people IRL is actually pretty great.
        
       | ehnto wrote:
       | I turn my camera off on big calls and it helps a bunch, there's a
       | process running in the back of my mind when it's on that is
       | constantly screening what I am doing just incase it looks stupid
       | on camera. It feels like being in a panopticon. You never know if
       | someone is looking. It's very tiring.
       | 
       | I don't have the same issue in person because you know when
       | people are looking at you in person and there's heaps of context
       | for everyone.
        
         | j-bos wrote:
         | Agreed for big calls. For smaller calls, I try to turn on my
         | camera if someone of equal or lower rank has their camera on,
         | and for anyone who has theirs on in a one-on-one.
        
         | arp242 wrote:
         | I've gotten myself fired for doing this. I kid you not, but
         | they took it as a sign of disinterest and somejow never thought
         | to bring up "yo Martin, what's up with that?" 100% ridiculous
         | childish twattery, but just sayin' ... you can end up in
         | trouble. This was literally the only thing they brought up as
         | "evidence" for my alleged "attitude problem".
         | 
         | (I can foresee "dodged a bullet" responses, so just to pre-empt
         | that: I didn't. I actually enjoyed working there, and being
         | fired led to significant financial troubles, and even greater
         | mental health problems. I got hit by a bullet and didn't dodge
         | anything.)
        
         | grimjack00 wrote:
         | I am so happy my team, and most of my company as a whole, has
         | an unstated "camera off" custom. There are a few
         | project/product managers and higher-ups that like to be seen, I
         | guess, but there's never been anyone announcing "Please
         | everyone turn on your cameras".
         | 
         | It's interesting when we have meetings with external partners
         | that appear to have a "camera on" policy, and they are the only
         | people with their cameras on.
        
         | mcbuilder wrote:
         | I always keep my camera off unless it's a handful of
         | situations, like meeting someone for the first time, or making
         | a big presentation and introducing myself. Turning the camera
         | on is more the rare thing.
        
         | stndef wrote:
         | I discovered the same as well, highly recommend turning off the
         | camera.
        
           | prmoustache wrote:
           | I do it very often because I often walk around my office or
           | play with toys in my hands when I am collecting my thoughts
           | or focusing on listening to people. Also help not feeling the
           | urge to multitask and do other things on the computer.
        
         | noman-land wrote:
         | I want you and everyone else to know that sometimes on large
         | zoom calls I will "pin" one person in the call and stare at
         | them for multiple minutes in a row on fullscreen. I do this all
         | the time.
        
           | j-bos wrote:
           | This is a wild play if you wear glasses.
        
           | gymbeaux wrote:
           | Mother of God
        
           | [deleted]
        
           | mcronce wrote:
           | You woke up and chose violence
        
           | rightbyte wrote:
           | Hah. I wouldn't say that it is creepy but I get a bit uneasy
           | thinking about it. Ok so I judge people on what they have in
           | their basket in the store. I am not a greater person.
        
           | GravelRocks wrote:
           | I do this too. I usually cycle through a few people if
           | multiple people have their camera on. I also take snips and
           | draw mustaches/glasses/graffiti on them in paint during
           | really boring meetings.
        
             | politelemon wrote:
             | It would be hilarious if you suddenly or accidentally
             | shared the screen with that artwork ongoing
        
               | sureglymop wrote:
               | Something like this recently happened in one of my
               | university classes. We had a remote class in the evening
               | on Teams. One of my buddies felt very tired so he thought
               | he'll zone out for a bit and mute the call. After he
               | proceeded to mute the call he realized that he'd actually
               | muted the teacher for the whole class. It was hilarious,
               | especially when he told me after. :)
        
         | politelemon wrote:
         | Sometimes on a call where I'm familiar with everyone, I'll
         | pretend my internet connection is being flaky and ask everyone
         | to turn cameras off. I'm well aware I can just turn incoming
         | video off, but most people aren't.
        
       | codingdave wrote:
       | Of course, the elephant in the room is that people need to stop
       | having so many meetings. Those of us who have been working
       | remotely for a decade or more never had this problem - we use
       | async communications, quick one-off calls when needed, and really
       | never spent all our time in meetings. But when everyone moved to
       | remote work a few years ago, this culture of meetings all day
       | came up... and it still confuses me. It isn't effective.
        
         | fuzzy2 wrote:
         | From my experience, a "culture of meetings" was ever present
         | when working at the office. It did not go away when everything
         | went remote by necessity.
         | 
         | And now maybe the "original remote workers" are affected, too.
        
           | symfoniq wrote:
           | > And now maybe the "original remote workers" are affected,
           | too.
           | 
           | I think there's a lot to this. Those of us who worked remote
           | for many years before COVID probably developed more efficient
           | ways of working over time. Then the pandemic hit and we were
           | suddenly vastly outnumbered by newly remote folks who didn't
           | actually know how to work remotely.
        
         | tracerbulletx wrote:
         | Managers who didn't want to go remote were forced into it and
         | decided they needed to force as much face time as possible.
        
         | TillE wrote:
         | Yep, I've been working remotely for 20 years and meetings have
         | always been super rare.
         | 
         | We have better text-based work communication tools than ever,
         | there are so few good justifications for getting large groups
         | together at the same time.
        
         | fnordpiglet wrote:
         | Sadly a lot of people don't produce directly but do so
         | indirectly. When they could been seen sitting at their desk
         | clicking on something by everyone, everyone knew they were
         | doing "something," even though it was immeasurable (because it
         | was often nothing). Without that ability to signal productivity
         | they need to be seen in meetings on zoom. This isn't fair of
         | course, most jobs probably don't legitimately have 8 hours of
         | busy work attached but yet we expect them to work 8 hours. The
         | jobs still important for the hours of actual work they put in.
         | That's not their fault, but they're still left with figuring
         | out how to seem like they're working 8 hours when they are not
         | and never were. The buying of their body in a chair was a proxy
         | for that, and now they need to figure out how to make people
         | see them sitting in a chair.
         | 
         | One thing I found worked, and Zoom has apparently added as a
         | real feature, was to have a standing meeting room that was just
         | always open. We had a conference room in the office signed in.
         | People could just hang there. Usually you just heard typing and
         | occasional questions. People usually had their camera off but
         | not always. But it seemed to appease the need to be seen
         | without inducing anxiety provoked meeting proliferation.
        
         | throitallaway wrote:
         | The culture at our company is Slack + meetings. Slack drives me
         | crazy because there's SO MUCH in there that it's hard to
         | navigate and search. I'm probably a member of 250 channels.
         | Meetings are ephemeral; I prefer written communication for
         | future reference.
        
         | technological wrote:
         | One thing people need to stop is having office hours where
         | people just join the meeting and do their work. Anyone
         | interested will be looking at it
        
         | neilv wrote:
         | Yes, I was working remotely for a decade, we were hyper-
         | effective, and I'd only met 2 of the people in person _once_.
         | Most communication was email, and there was the occasional
         | phone call. So productive.
         | 
         | At another place, we used a text chat SaaS to be super-
         | effective, and usually the only internal routine videoconf was
         | for whole-company sync-up and personalizing. Text chat for
         | effective async/real-time (in addition to docs), and occasional
         | videoconf as needed. So productive.
         | 
         | I've also seen places where people did meetings because they
         | didn't know how to collaborate effectively, and there were
         | barriers to learning that. One of the places, it seemed
         | meetings were approached much like they approached coding or
         | documenting: being able to say you performed that proof-of-work
         | was the end goal itself, rather than the meeting being costs
         | invested smartly towards some actual shared goal.
        
         | chrismarlow9 wrote:
         | Agreed it is the weirdest thing ever to me that people don't
         | email anymore. Just send an email. In an email it's written
         | down and I can search for it. In an email I can think at my own
         | pace and respond without worrying about trampling others. In an
         | email people can't ramble on and on and if they do you can just
         | not read the email. And if it's work to be done, just make a
         | ticket.
         | 
         | The amount of meeting time waste baffles me. And then you try
         | to make them productive and include information in the invite
         | and you show up and nobody read it. So now you have to waste
         | more time when you could have just gone directly into
         | brainstorming.
         | 
         | At this point I kind of just give up. I make my suggestions to
         | make things more efficient and try to remember that even if the
         | work gets done sooner I won't be working any less.
        
           | baxtr wrote:
           | Agree.
           | 
           | I'm shocked by how much some people despise email. "You still
           | use email?" Yes, I do, and I believe it is really
           | effective...
        
             | luckman212 wrote:
             | Same as the "you still use a desktop computer?" people.
             | Yes, my dual 4k screens, ergonomic desk, wired Ethernet
             | connection and powerful CPU do in fact make my life easier
             | and my work faster than hunching over a butterfly keyboard
             | and squinting at a 13" screen in a noisy coffee house.
        
             | icedchai wrote:
             | Some people use Slack for things that should be an email.
             | 50+ line messages, unnecessary notifications, scheduled
             | messages.
        
           | atq2119 wrote:
           | Lots of people are incredibly bad at written communication.
           | 
           | My theory is that people who worked remotely pre-Covid were
           | selected one way or another to have above-average written
           | communication skills.
           | 
           | Covid suddenly brought everybody remote, and naturally the
           | average communication skills for remote work dropped.
        
             | throitallaway wrote:
             | "My build pipeline is failing. Can you help me?"
             | 
             | OK, which pipeline, what errors are you receiving, when did
             | it last work, any changes since then, etc.? A lot of people
             | aren't good at communication, period. It's like pulling
             | teeth sometimes.
        
               | operatingthetan wrote:
               | >"My build pipeline is failing. Can you help me?"
               | 
               | Even that is better than someone pinging you "hi." It's
               | such an immediate red flag in communication skills.
        
             | pawelwentpawel wrote:
             | Slightly off-topic but using coworking spaces pre-Covid was
             | also a different experience. They seem to have turned into
             | call centres nowadays. I find it pretty hard to find a
             | silent spot to work without having someone borderline
             | scream at their screen next to me.
        
           | drozycki wrote:
           | I don't use email at work anymore because it is siloed to the
           | original participants. Someone on the inside needs to know to
           | forward the whole thread to anyone who needs the information
           | after the fact. This info is lost forever when participants
           | leave the company. With Slack I can search through
           | conversations where the participants are long gone. It is not
           | the end all be all of communication, but the auto-
           | documentation aspect is way improved over email.
        
             | xemoka wrote:
             | I often thought a private, indexed, and archived, mailing
             | list is best of both worlds. I've had trouble getting buy
             | in though.
        
             | mixmastamyk wrote:
             | Until you stop paying. Not a good place to lock up
             | communication. Zulip might work, but better to move to
             | docs/wiki as needed.
        
             | TexanFeller wrote:
             | > I don't use email at work anymore because it is siloed to
             | the original participants.
             | 
             | For many people that's a selling point. I practically beg
             | my teammates to ask questions in the team slack channel
             | instead of DMing me, but they never do. I think it's stage
             | fright and wanting to reveal ignorance to as few people as
             | possible amplified by various higher up people joining the
             | channel. Also compounded by tons of people from other teams
             | joining our channel and no one pushing back because "we
             | want to have an inclusive conversation" or similar
             | platitude.
        
               | nine_zeros wrote:
               | The stage fright comes from a place of lack of
               | psychological safety. Too many mediocre managers see
               | asking questions as poor performance.
        
           | benhurmarcel wrote:
           | I think it's pretty common to be drowning in both emails and
           | meetings.
        
           | [deleted]
        
         | blowski wrote:
         | Im not sure it came up in 2020. I've been at work since the
         | late 90s and the same complaints were made then. The difference
         | now is that everybody is also responding on Slack throughout,
         | so it's like having double-density meetings.
        
         | symfoniq wrote:
         | Thanks for saying this. I'm strongly considering leaving a job
         | primarily due to the meeting culture. It's just incredibly
         | wasteful. We can spend weeks talking about things I would have
         | knocked out in days in a previous role.
        
           | verytrivial wrote:
           | Robustly challenge what you think are unwarranted meetings.
           | Preface your input in meetings that are silly but still exist
           | with "Hi, I'll keep this concise because I know everyone has
           | a lot of work to do ...", make a habit of reconfirming the
           | value and purpose of the remaining meetings. Make it normal
           | for meetings to whither quickly when not vital.
           | 
           | I go further and simply don't attend meetings that lack an
           | agenda or at the very least point out when there isn't one
           | when the meeting starts.
           | 
           | I don't spend much time in meetings.
        
             | 8n4vidtmkvmk wrote:
             | I was complaining about this to my manager, he said
             | attending meetings doesn't affect my perf and I just
             | shouldn't go if I think it's pointless. So I stopped going
             | to a couple. No one has made a peep. I need to start
             | voicing for the smaller meetings tho. I've starting asking
             | the groups "any agenda for today?" A couple hours before
             | but I feel like the meeting organizer should really be on
             | top of this.
        
         | nimbius wrote:
         | agreed. dont know who needs to hear this but if you're having
         | more than 1 scrum a week its not devops, its micromanagement,
         | and if youve got more than 2-3 meetings a week youre
         | effectively doing your managers work.
         | 
         | if it can be summarized in 2-3 lines in an email, dont accept
         | the meeting.
        
           | tempest_ wrote:
           | Management is a skill and a lot of people get peter
           | principled into it and don't learn or hone the skill set
           | required.
        
           | prmoustache wrote:
           | Worse are meeting with just a vague title and not a well
           | defined agenda. So many times I have to ask the organizer to
           | add bullet points of the items to cover so I can at least
           | join already prepared, can tell the organizer if I am not
           | really the right person to join for the meeting and/or if
           | someone from another team would be necessary.
           | 
           | So many time is wasted on meeting because of off topic stuff
           | or because the rights persons haven't been invited.
        
         | skirmish wrote:
         | Funny, just read an article on WSJ complaining how people take
         | breaks during working time and then it is hard to schedule even
         | more meetings on short notice ("is why so many managers hate
         | hybrid work"):
         | 
         | https://www.wsj.com/articles/work-office-coworkers-schedule-...
        
         | lumost wrote:
         | Problem emerges when there is at least one influential
         | team/individual which is allergic to written communication. I
         | work with one such team that avoids a written paper trail in
         | order to avoid difficult questions. Once one such team exists,
         | people start losing the time to thoughtfully perform async
         | communication.
        
         | janosdebugs wrote:
         | This, thank you. I recently quit my corporate job and we
         | started our own company with my wife... never been so
         | productive. Meetings are truly productivity killers. Why hire
         | smart people for a lot of money to then have them sit around in
         | groups of 10+, half listening, half braindead?
        
           | ryanschneider wrote:
           | I think the problem is further compounded by team size and
           | insistence on 40 hour work weeks. As soon as you have people
           | on "manager schedule" that feel the need to look busy the
           | number of meetings starts growing exponentially. I'm all for
           | having enabling people on the team, just don't expect them or
           | anyone else to meet an arbitrary amount of hours per week
           | quota.
        
             | caseyohara wrote:
             | Exactly. Parkinson's Law states it best: work expands to
             | fill the time allotted for its completion. A manager whose
             | main function is to hold meetings will fill their 40 hours
             | with meetings.
        
           | jrockway wrote:
           | > Why hire smart people for a lot of money to then have them
           | sit around in groups of 10+, half listening, half braindead?
           | 
           | Fear Of Missing Out. People don't want to be told what to do,
           | but rather invest in an idea from its birth to its execution.
           | That means there are going to be a lot of meetings like
           | "which feature requests should we do in Q3". People want to
           | justify, negotiate, compromise, and bounce ideas off of each
           | other. Presumably some refinement and understanding comes
           | from this process, beyond what one person spending a day to
           | write a design doc would accomplish. (Do people like writing
           | design docs for things that never get prioritized? You want
           | to spend your time on things that are going to be shipped,
           | minimizing the time spent on proposals that don't go anywhere
           | because they don't have wide agreement.)
           | 
           | HN's way of avoiding these issues tends to center around not
           | involving any sort of multi-player action in their work. One
           | person can do a lot in tech, so that can be a viable
           | approach, but it's not the sort of business that people are
           | hiring for. To do big things, you need a big team. It's
           | always been that way. We didn't land on the moon through one
           | individual contributor making a rocket and riding it there.
           | Rather, thousands of individual contributors were coordinated
           | through, gasp, managers, and collectively they accomplished
           | something no one person could do on their own. If you want to
           | go to space, you probably need to have a couple meetings. If
           | you want to rewrite `cat` in Rust, you can probably skip
           | them.
           | 
           | In the coming years, it will be interesting to see how AI
           | organizes coordination. If AI 1 has 2 A100s attached to a
           | robot arm and AI 2 has 2 A100s attached to Amazon Prime, it
           | will be interesting to see if one of them says "hey what if
           | we combined our resources and made X..." I also look forward
           | to the first AI agent chilling in a $3000/month rack
           | complaining about having to go to sprint planning meetings.
           | So like us!
        
           | MengerSponge wrote:
           | None of us is as dumb as all of us
        
             | lelanthran wrote:
             | Not all of us is as dumb as all of us, if catch my drift.
             | 
             | If someone wants to pay me $$$ to basically sleep with my
             | eyes open, then that's on them. I'm smart enough to allow
             | them.
        
               | icedchai wrote:
               | Yup. I shut off my camera and browse HN.
        
         | osigurdson wrote:
         | I fully agree and had a snide comment to add. However, I had a
         | bit of a brainwave. Is it possible that this is being driven
         | more by anxious employees? "How can I show that I am doing
         | something when no one is watching over my shoulder? I know,
         | dial into meetings all day so I can be watched again". It is of
         | course even worse for managers as they aren't expected to do a
         | lot of concrete work. However, I can empirically state that
         | simply being in meetings all day does not guarantee employment
         | (not me, fortunately).
        
         | chongli wrote:
         | _But when everyone moved to remote work a few years ago, this
         | culture of meetings all day came up... and it still confuses
         | me._
         | 
         | My pet theory (that in all likelihood isn't unique to me, but
         | derived from things I've read in many other places) is that
         | this is due to an existential crisis among the management
         | class. Many managers who were previously used to managing
         | people very directly, by looking over shoulders and such,
         | realized that their jobs are unnecessary when they saw how
         | productive people became during the pandemic's forced remote
         | work regime.
         | 
         | As a way of coping with the cognitive dissonance they began to
         | schedule huge numbers of online meetings so that they could
         | continue to feel engaged and "useful." This has turned into a
         | very large "emperor's new clothes" situation, played out across
         | thousands of companies. Hence the desperate moves by many
         | companies to try to force workers to come back into the office.
        
           | 13of40 wrote:
           | > Many managers...realized that their jobs are unnecessary
           | 
           | I hear this a lot in forums, but to me it rings out as
           | something that perhaps-disgruntled workers want to be true
           | about managers, but isn't really grounded in measurable fact.
           | It's true that as a manager I don't produce a lot of code,
           | but at the end of the day my job is to know who the experts
           | on different topics are and to know what the zeitgeist (and
           | maybe even plan of record) of the org is so I can get the
           | right people in a room together to solve problems. If we left
           | that up to each individual contributor, especially the more
           | junior ones, we'd never be able to achieve a large scale
           | goal. Imagine if you were trying to build the Golden Gate
           | bridge but you eliminated management and just turned a bunch
           | of workers out on the site to do whatever their skills and
           | experience led them to.
        
             | chongli wrote:
             | I said many managers, not all managers. There are some
             | highly skilled managers (likely promoted engineers) who
             | know exactly what their teams need to be successful and
             | also understand the big picture and where their team's
             | project fits in. These are not the managers I was referring
             | to.
             | 
             | The ones I'm talking about are from "the management class",
             | likely went to business school, and have no technical
             | background at all, and occupy most of their days "walking a
             | beat" around the office to look over people's shoulders and
             | make sure they're busy. These are the Michael Scotts of the
             | world, and they are the ones in crisis, not the skilled
             | managers.
        
         | qudat wrote:
         | it's much easier to brute force through a multi-hour meeting
         | instead of pre-planning and having clear objectives and
         | outcomes.
         | 
         | It's just easier to waste everyone's time and meander through
         | it.
        
         | c-hendricks wrote:
         | I'll always remember when the company I work for now went full
         | remote.
         | 
         | I was already a remote worker, hired as a senior. Attended all
         | my meetings over zoom.
         | 
         | Suddenly, when the company went full remote, meeting load about
         | doubled.
         | 
         | My role/responsibilities didn't change. So either I was missing
         | plenty of important meetings, or, there's a lot of useless
         | meetings.
        
       | adam_arthur wrote:
       | I don't get fatigue at all, but always keep my video off and do
       | other things if the content of the meeting isn't directly
       | relevant to me.
       | 
       | The idea that we shouldn't differentiate based on appearances
       | doesn't jive with a world where we need video calling on. Either
       | people produce or they don't. Nobody needs to be staring at the
       | screen and considering their appearance for the duration of a
       | meeting.
       | 
       | And yes the majority of meetings tend not to be relevant for the
       | majority of attendees most of the time. Responsible people know
       | how to differentiate the two
        
       | docheinestages wrote:
       | [flagged]
        
       | FpUser wrote:
       | Did they mention general meeting fatigue? Just before covid I was
       | doing some contract for org with many developers. Amount of
       | meetings they had was staggering. I am an independent vendor and
       | organize my time however I see fit but if I was forced to
       | participate in the insanity I've observed I would go insane.
        
       | h4l wrote:
       | Maybe it's obvious, but I find resizing the window much smaller
       | helps a lot with the close eye contact thing. Slack's huddles are
       | good for this -- their UI seems to be designed to be a small
       | thing in the corner while you're doing other stuff.
       | 
       | I also used to find it disconcerting watching some YouTubers film
       | themselves with their face taking up the entire screen. I must
       | have got used to that though as I've not noticed it in a while.
        
       | bee_rider wrote:
       | The perspective mismatch between desktop and laptop users can be
       | a bit funny, laptop users tend to be close to the screen, so they
       | take up their cameras' full field of view. Blown up on a big
       | desktop screen it is like they are right in your face. It really
       | can feel uncomfortably intimate, as silly as that sounds!
       | 
       | Luckily my monitor was on an arm, so I could do one setup for
       | Zoom, one for meetings.
        
         | neilv wrote:
         | I want to figure out a better way to do this. (The worst was
         | when my extreme closeup was combined with some remote
         | conference room that put videoconf people up on large wall
         | displays. So, besides the larger-than-life HD pore inspection,
         | it might've seemed I was glowering down upon them from above.)
         | 
         | I use a laptop on a "lectern" standing desk that gets wheeled
         | around for natural light, etc.
         | 
         | I already use a corded USB camera, but if I put it on an arm
         | rather than on top of laptop, there's even more eye contact
         | disconnect from the laptop display.
         | 
         | I probably have to get a big external monitor, so that I can be
         | looking at it from greater distance. Which I'd guess means
         | either a fixed location for videoconf (the monitor is in a
         | fixed location, whether or not my standing desk is), or a much
         | larger standing desk to wheel around.
        
       | grokas wrote:
       | I guess I was doing some these things already and didnt know it.
       | Standing desk locked in the up position for zoom marathon days.
       | Stepping back from the screens and camera when there isnt any
       | reason to have hands on kb/m.
       | 
       | I'm a usual pacer when on the phone so I'm not sure if that's
       | instinct or habit but it certainly helps.
       | 
       | Scheduling is also not mentioned surprisingly, but leaving 5-15m
       | buffer gaps between back to back meetings I run is huge. When I
       | dont do that I pay for it.
        
         | fader wrote:
         | I've tried leaving 15 minute buffers in between meetings. All
         | that happens is that my colleagues schedule 15 minute long
         | meetings in the gaps. It's exhausting.
        
           | croutonwagon wrote:
           | There's a concept called defensive calendaring I would
           | encourage you to look up.
           | 
           | I regularly schedule focus time or project time on my
           | calendar and when I had days of stacked meetings, I'll fill
           | in the gaps with focus time to ensure I'm not overbooked.
           | 
           | I wouldn't be shocked if there's plugins or tools to help,
           | though I do it fairly manually.
        
             | skirmish wrote:
             | What do you do when people just blindly schedule meetings
             | on top of your focus time?
        
               | croutonwagon wrote:
               | Decline the meeting and say I have a scheduling conflict.
        
               | helij wrote:
               | You say no to them. I have a standing time reserved for
               | school run. People regularly book stuff over it. I reject
               | the meeting automatically. If I have 'busy' in my
               | calendar because I don't want to be disturbed I first
               | take a look what this new invite is and then decide on
               | the spot with no or yes (no being the dominant response).
               | Slowly over time people learn to email or Slack you with
               | a few dates and times and life is good.
        
               | FalconSensei wrote:
               | if you have time booked on your calendar, no matter what
               | it is, it's safe to assume anything else put on top is
               | going to be declined, because you already have something
               | scheduled.
               | 
               | You can add a regular meeting for yourself too, instead
               | of focus time, also set your calendar not to share
               | meetings' details with other folks, so they will only see
               | 'busy'
        
       | cameldrv wrote:
       | One other thing not mentioned is latency. Zoom does a good job
       | with this, but there are fundamental limits.
       | 
       | This makes it more cognitively demanding to find the right moment
       | to jump in, and if two people jump in at the same time, they have
       | to resolve the conflict, which is slower than in-person.
       | 
       | This also tends to lead to a style of conversation where one
       | person talks longer. It's a little like email vs. slack. The
       | conversation is more synchronous.
        
         | the_snooze wrote:
         | I'm in the same boat. Turn-taking in meatspace (i.e., what
         | every person has experience with since learning language as a
         | child) is totally ineffective in Zoom-land.
         | 
         | My view is Zoom cannot be a true substitute for in-person
         | meetings until there's low enough audio lag that geographically
         | distant musicians can perform live with one another on the
         | platform.
        
           | FalconSensei wrote:
           | I already usually have a difficult time jumping in on
           | discussions in person. Zoom is SO much worse. This week I had
           | wanted to point out that I already added a link with examples
           | on something two folks were talking about on a doc, and after
           | 5 minutes, I used the 'raise hand' feature, waited another 5,
           | then just interrupted them because there was just no break to
           | jump in, and no one noticed the raise-hand
        
       | wkat4242 wrote:
       | Zoom is of course the most terrible meeting app there is.
       | 
       | With something like Jitsi it's already a lot more feasible IMO.
        
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