[HN Gopher] Cowboy rides to the rescue of VanMoof owners with ap...
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       Cowboy rides to the rescue of VanMoof owners with app to unlock
       threatened bikes
        
       Author : j-a-a-p
       Score  : 38 points
       Date   : 2023-07-13 18:45 UTC (4 hours ago)
        
 (HTM) web link (techcrunch.com)
 (TXT) w3m dump (techcrunch.com)
        
       | golf1052 wrote:
       | Glad to see Cowboy release an app to potentially save us VanMoof
       | owners. For US residents VanMoof had a leg up because there were
       | brand stores open in the US to take bikes to for repair. There's
       | a couple of other features VanMoof bikes had that I preferred
       | over Cowboy's so it's sad to see them go.
       | 
       | At least in Seattle both Amazon and Google partnered with VanMoof
       | to let employees rent or buy bikes so there's a ton of VanMoofs
       | around. I wonder what's going to happen with them.
        
       | samlambert wrote:
       | I bought a Cowboy and it broke within 2 weeks. VanMoof is so much
       | better. It is sad to see them dying.
        
         | timjver wrote:
         | VanMoof bikes are known for breaking quickly. Calling them "so
         | much better" than Cowboy based on a single bad experience
         | doesn't seem totally reasonable.
        
         | theduality wrote:
         | Here in the Netherlands VanMoof has an _awful_ reputation for
         | shoddy manufacturing and barely existing customer service.
        
       | madspindel wrote:
       | Hopefully, they can open source this app. And maybe the firmware
       | for VanMoof can be open sourced as well - allowing the community
       | to build a better bike together.
        
       | cratermoon wrote:
       | On a related note, anyone have any DRM'd books they can no longer
       | read because the company that owned the tech ceased to exist?
       | https://news.ycombinator.com/item?id=36705070
        
       | gowld wrote:
       | Sounds like they were VanMoof renters (undefined rental term),
       | not owners.
        
       | intrasight wrote:
       | Who else was expecting an article about a guy on a horse chasing
       | down a rogue eBike?
        
         | dixie_land wrote:
         | that's exactly what I was picturing
         | https://m.youtube.com/watch?v=dsq_jZiB1_U&t=47
        
           | intrasight wrote:
           | Well there ya go! Yee-haw!
        
       | cianmm wrote:
       | This is the sort of marketing that I support. It's providing a
       | service that has a clear value to the user, and is also god-tier
       | trolling, all while getting us to check out their product too
       | (without being pushy about it).
       | 
       | I own a VanMoof and I've got very little faith that this thing is
       | going to last another year - but I hope it does. I really like
       | the bike, and it's sad to have seen the company focusing so
       | heavily on growth to the detriment of quality of their product
       | and service.
        
       | blopker wrote:
       | The sad reality is that this will be more common over time as
       | more ebikes come onto the market. The companies making them don't
       | even need to go out of business. For example, Super73 released
       | what they called their 'torque update' which added a small torque
       | boost, but also removed features. They didn't tell anyone about
       | the downsides of updating.
       | 
       | People installed the update without knowing about the removal and
       | were understandably upset. I went ahead and released an app that
       | mitigated some issues [0]. It can't fix everything, but makes
       | using the bike much easier through automation. The problem is,
       | Apple has rejected the app from their store until I get Super73's
       | approval, which will never happen.
       | 
       | Anyway, I'm now looking into jail breaking the bikes, so we can
       | install a custom firmware. (Reach out if you're interested in
       | details!)
       | 
       | [0]: https://github.com/blopker/superduper
        
         | gowld wrote:
         | That's not an eBike. That's a hardware dongle for an app.
        
       | enriquto wrote:
       | Why would anybody ever want a bike to be associated to an app?
       | What are the advantages?
       | 
       | I already feel dirty because my bike has a nabendynamo. Cannot
       | even imagine having an ebike; but I understand its purpose. But a
       | bike connected to the phone? Makes no sense at all. Anybody can
       | explain it to me in terms that I can understand?
        
         | barefeg wrote:
         | In the case of the VanMoof s3 and above the app is used to
         | unlock the bike. It has a "kick lock" that basically locks the
         | rear wheel. When the phone approaches the bike then they
         | communicate via Bluetooth and allows the "kick lock" to release
         | either by pressing the button on the handlebar or tapping on
         | the app's button (or watch app companion).
         | 
         | Apart from that it allows to change some settings that are not
         | configurable on the bike. The bike has only 2 buttons and an
         | LED display. Useful settings are for example the speed profile
         | for the automatic gear shifting.
        
           | enriquto wrote:
           | Thanks! This answers what the app does (unlock the bike) not
           | why anybody would want that horrifying feature. So if the
           | battery of your phone goes off, you cannot take your bike?
           | Why whould anybody pay for that? I use a cheap D-lock that
           | locks the rear wheel with a tiny key.
        
             | cianmm wrote:
             | If your phone battery dies you can unlock the bike by
             | entering a PIN using a sequence of button presses. It takes
             | about 10 seconds.
             | 
             | I get that you might not see the value in the product, but
             | please try empathise with those who might find it useful.
             | 
             | Personally, it (along with a few other security features)
             | caused the bike thieves who stole my VanMoof recently to
             | give up on the bike and dump it where I was able to grab it
             | thanks to a combination of VanMoof's inbuilt tracker and
             | the AirTag I stuck in the saddle.
        
       | pnathan wrote:
       | It's amazing.
       | 
       | I can appreciate the _desire_ to have a linked app to deal with
       | the electronic internals of an ebike. We have a Yuba cargo and a
       | Rad, and it'd be cool to "open up the insides and tweak". Yet.
       | Yet.
       | 
       | Honestly, I got a non-ebike very recently (I've been wanting a
       | particular set of features for about 5 years now), and it has
       | been very, very nice to use. No concerns about battery, speed
       | limiting, etc. No cloud servers connecting to an app, either. I
       | can't say I'd recommend an non-ebike to everyone, but it does
       | simplify certain elements of the experience.
        
         | hrunt wrote:
         | My son just got an non-ebike, and we bought parts to convert it
         | to an ebike (a better, a kit with a wheel/motor, control unit,
         | screen, and pedal assist sensor). What I found is that the
         | collection of parts was very much like building a PC. My friend
         | just bought an ebike, and even though functionally it's
         | basically the same, it's more like a Mac in that he can't
         | really swap things out and tinker with it.
         | 
         | Also, not related, but your post sounds like someone who just
         | discovered regular bikes after only having used an e-bike. For
         | someone who only has a regular bike and has grown up with them,
         | that view felt recognizably foreign to me. The world is a
         | changing ...
        
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       (page generated 2023-07-13 23:02 UTC)