[HN Gopher] We spent $20k on Google Play pre-registration ads
       ___________________________________________________________________
        
       We spent $20k on Google Play pre-registration ads
        
       Author : andreaskam
       Score  : 184 points
       Date   : 2023-07-13 17:10 UTC (5 hours ago)
        
 (HTM) web link (andreaskambanis.com)
 (TXT) w3m dump (andreaskambanis.com)
        
       | kanodiaayush wrote:
       | Is this google ad campaign linked to the play store directly? How
       | does the ad campaign figure out whether a 'download' or
       | conversion happened? If its a click/google search campaign, won't
       | it stop at redirecting a user to the app download page?
        
       | CodesInChaos wrote:
       | Conversion rate issues aside, why did they choose pre-launch ads
       | over post launch advertising?
       | 
       | Some apps rely on a critical mass of users on launch (multiplayer
       | games, social networks, dating sites, etc.) so generating hype
       | pre-launch is important for these.
       | 
       | But this looks like an app where it doesn't matter for a user how
       | many other users there are. So slowly ramping up your ads after
       | launch, while you work out bugs and other flaws looks like a much
       | better approach to me. This also allows you to track ad
       | effectiveness and adjust as you go, instead of taking a big
       | gamble.
        
         | andreaskam wrote:
         | We felt that getting a lot of traction on the launch day might
         | give us some good momentum in the charts. With hindsight, I'd
         | wish we'd saved our money and spent it after launch, when we
         | could sense check the figures that Google Ads is reporting.
        
         | l5870uoo9y wrote:
         | Or target a few low competition keywords with custom landing
         | pages and get the traffic for "free". Looks like Google has
         | plenty of traffic in that segment and low competition.
        
       | rhuru wrote:
       | I have built ad network tech from scratch and worked for several
       | large networks.
       | 
       | Here is my tip. Always hire specialists to do these sort of ad
       | campaigns for you. It is not something you can figure out easily
       | and lessons here are expensive. OP learned some of the very basic
       | principles of this industry for a price tag for $20K. I have seen
       | people do even worse.
       | 
       | 1. Whatever Ads are one of the options you have. Other options
       | are paying users cash to install your app, billboards, tv ads,
       | radio ads, asking teens to distribute app install stickers and
       | what not. I would recommend trying the cheaper method first that
       | do not change much with scale.
       | 
       | 2. Ignore the network reported stats. What matters is your
       | business. What is the true cost of acquiring a user that meets
       | all you requirements ?(e.g. paying user) In OPs case this number
       | could be in $00s now. Totally not worth it.
       | 
       | 3. Learn that number with smaller spend. (Smaller spend = around
       | $2K for Google)
       | 
       | 4. Optimize on that number using different strategies.
       | 
       | Chances are that for most apps your cost to acquire a user would
       | always be more than the revenue generated by that user. Making
       | these ads always a losing proposition.
       | 
       | Then why do folks do it ?
       | 
       | * If you spend $0000000 at scale (like Uber, FB in early days)
       | even though you are making a loss per user, the large number of
       | users with network effects snowballs bringing organic growth.
       | This is compounded if the app itself deals with real money (Uber
       | ) or has deep network effects (Signal, Instagram, Snapchat) which
       | bring in organic growht.
       | 
       | * A meal prep app is never going to be profitable in this manner.
       | 
       | If I was OP I would have probably tried to find all the instagram
       | influencers who talk about meals and then emailed them about a
       | partnership. Would have paid $500 or so to tier 2 influencers to
       | make coiple of posts about the app.
        
         | rhuru wrote:
         | On other than those $20K helped you get this post on the front
         | page of HN. This is going ot add few hundred installs for your
         | app. Note that you salvaged that damage already.
        
       | tennis_80 wrote:
       | This doesn't surprise me. A user has a need - in this case a food
       | diet app. They find this app, think it looks good, and registers
       | their interest. Good.
       | 
       | Launch day comes around, they're nowhere to be seen - why? Well,
       | they may have found another app, or decided they don't need the
       | app after all - say they lost interest in the diet / health kick.
       | 
       | I feel like app registrations would only work for "special" apps
       | that don't have close competitors or have a particular buzz -
       | e.g. Threads, ChatGPT etc
       | 
       | EDIT: I've misunderstood - the app was supposed to auto-download
       | on launch day. It didn't. This story makes a lot more sense now!
       | I assumed it just sent a push notification / email.
        
         | danpalmer wrote:
         | I work on related things at Google so have to be careful what I
         | say here, but to clarify things a little...
         | 
         | In the docs it makes it clear that there are a bunch of caveats
         | to the auto installation. Reading through these caveats, they
         | are all there for good UX reasons, essentially to ensure that
         | what gets advertised is what gets installed (no bait-and-
         | switch), and that users are going to be ok with the auto-
         | installation (doesn't eat all their data or battery life).
         | There is advice on how to improve eligibility, it's not clear
         | if the author followed this or not.
         | 
         | The eligibility factors will vary from user to user, and may
         | between user bases as well. For example if you have an app that
         | is popular with users on devices with less storage space, there
         | are likely to be more who can't install it because they don't
         | have enough space.
         | 
         | One or more of these factors may not have been met for the
         | author/publisher of this app, and it's also possible that their
         | target market also doesn't meet the conditions for auto-install
         | as much.
        
       | for_i_in_range wrote:
       | Alternative idea: spend $1,000 or less on something that is
       | unproven. You speculated and it turned out different than
       | expectations. That's the name of the game. The only right answer
       | is test. But you shouldn't expose yourself to so much downside.
        
         | andreaskam wrote:
         | For sure. Live and learn. And hoping to share it here so others
         | can learn from my mistake.
        
         | Farbklex wrote:
         | Was this really an option here? They probably aren't launching
         | that many apps on the Play Store. So they had one shot to try
         | out a pre-registration campaign to get a big app launch.
        
         | abtinf wrote:
         | App launch is a unique situation: you can only do it once. As
         | such, pre-launch advertising is _always_ unproven. You would
         | have to have high confidence in the integrity of the ad
         | network.
         | 
         | Since online advertising is essentially untrusted, with an
         | entire industry dedicated to auditing its claims, I think the
         | correct approach is to never try this form of unprovable
         | advertising.
        
       | laurent123456 wrote:
       | With 17,000+ pre-registrations, it sounds like their ad campaign
       | wasn't well targeted either. You can get a ton of people visiting
       | your app page but if it's done based on vague or generic
       | keywords, the clicks you get won't mean much.
       | 
       | Seems a bit crazy to spend that much without any cap for a small
       | indie company too. If the app is any good, you can always run
       | more ad campaigns after the launch.
        
         | andreaskam wrote:
         | We didn't cap it because we were getting conversions at around
         | $1.36 USD. This is more than we'd normally spend for an
         | install, but we thought it's worth it because it also gives us
         | launch day momentum. Obviously, had we known that actually only
         | 1 in 12 were going to install, we'd of killed that campaign
         | instantly.
        
       | kebsup wrote:
       | The app seems to be running at 60hz on Android with 90hz screen.
       | It's a common giveaway for Flutter apps, but can be fixed by
       | forcing higher refresh rate.
        
       | renewiltord wrote:
       | Thanks for sharing this. I was under the impression that Play
       | Store pre-registration results in automatic installation. This is
       | good to know that it is not.
        
       | Workaccount2 wrote:
       | If I am understanding this right, the crux of the issue is that
       | Google Play doesn't auto-install apps that you seemingly signed
       | up to have auto-installed?
       | 
       | Seems like a bug on Googles side, whether intentional or not.
        
         | andreaskam wrote:
         | If it's a bug then I'm hoping to raise some awareness of it
         | here because the Google support team didn't want to hear about
         | it.
        
       | Farbklex wrote:
       | Neat article.
       | 
       | I would like to criticize your landing page for your app. It very
       | very much bugs me, when landing pages for apps have only a QR
       | code which I am supposed to scan with my phone.
       | 
       | Luckily, you also added a "Get the App" button. Problem is, that
       | you try to be smart and automatically forward me to either the
       | Google Play Store or Apple App Store. Since I opened the link on
       | a Macbook Pro, you assume I want to see the App Store. However, I
       | am an Android user.
       | 
       | I just want to be able to see two buttons, one for each store and
       | click it myself.
       | 
       | You are by far not the only one who does this. Would be great if
       | App devs would change it all together.
        
         | frognumber wrote:
         | Yeah. The landing page didn't answer the questions I had. It's
         | a hard pass. Feedback:
         | 
         | - Give a long enough free trial to get addicted (e.g. 30-90
         | days). If you're delivering value, I will pay $4/month
         | 
         | - For me to have value, you'd need to plan things like
         | ingredients. In a best-case scenario, you'd integrate with
         | Instacart and other delivery services, and there would be zero
         | waste. You'd also make use of ingredients I already have.
         | 
         | I have no idea what it is you actually do, though, so I won't
         | install. I can already subscribe to a recipe listserv, and I
         | have no idea the delta. Is this the same thing, only for $$$
         | and with aggressive data scraping from my mobile?
         | 
         | You don't need to answer here. Answer on your landing page. I
         | was curious around to click around, and find crickets.
         | 
         | Thank you for posting and sharing, though.
        
           | andreaskam wrote:
           | Yeah we often think about the free trial vs freemium
           | experience. I really admire apps like FitBod who just let you
           | try out 3 free workouts without needing to commit to a free
           | trial.
           | 
           | Eating healthy is one of the toughest habits to commit to.
           | The benefit of the 7 day free trial is it really pushes
           | people to try it out during those 7 days and see if it's for
           | them. Otherwise you download and think "I'll look at this
           | later" and then never come back to it.
           | 
           | Not saying what we have is perfect and I'm still looking for
           | better options. We're always down to give people a longer
           | trial if they get in touch with us. I get that 7 days won't
           | be enough for everyone.
           | 
           | RE: Instacart integration - we already integrate!
        
         | paxys wrote:
         | How many people out there install smartphone apps from a
         | desktop web browser? You anyways have to pull out the phone to
         | use the app. Having a QR code front and center and navigating
         | to the app store listing on the phone is the preferable outcome
         | for 99% of customers. The majority of them aren't even signed
         | in to Apple/Google on the desktop browser.
        
           | Swizec wrote:
           | Most people are already on their phone when they see your
           | website. Are they supposed to pull out another phone to scan
           | the qr code?
        
             | andreaskam wrote:
             | When they're on their phone it'll show a download button
             | instead :-)
             | 
             | The QR code only appears on desktop.
        
               | izacus wrote:
               | Again, what do you gain with inconveniencing the user and
               | adding friction, instead of just taking them to Play
               | Store and letting them install with one click?
        
             | paxys wrote:
             | There's already a download link next to it.
        
             | perk wrote:
             | You can take a screenshot and long click the QR to go to
             | the link. At least on iOS. No need for another phone ;)
             | 
             | Not exactly obvious to say the least, but it works.
        
           | delecti wrote:
           | I almost exclusively install apps from my desktop browser. Is
           | that not normal? I find it much easier to verify that I'm
           | looking at the app that I intend.
        
           | 8n4vidtmkvmk wrote:
           | I do. But even if I didn't I might just want to see the play
           | store page without jumping through hoops.
        
       | sergiotapia wrote:
       | Thanks for the heads up - I won't use this for my project.
        
         | andreaskam wrote:
         | Happy I saved you some $$$
        
       | l5870uoo9y wrote:
       | > MealPrepPro is built by a small indie dev team and $20k was a
       | painful amount of money for us to waste. With pre-registration
       | ads you're putting all your faith in Google that they'll deliver
       | the conversions they're showing in the ads reports
       | 
       | I am running a small independent startup myself where I count
       | every nickel and dime. I tried Google Ads (there was an offer to
       | spend $400 to get an additional $400). Besides a few sign ups, it
       | didn't pay off at all. I would never even consider spending
       | $20,000 (!?). I talked with a few newsletters (starts at $1500
       | per quarter for a campaign) and social influencers (starts at
       | $700 per post) and if money wasn't an issue I would buy
       | marketing, but in the early stage the most important resource is
       | myself. If I spend my savings that I live off, I risk running out
       | of money and must go back to being a freelance developer (and the
       | European market sucks at the moment).
        
         | dougSF70 wrote:
         | I have spent a few $00 possible $000 on Google Ads and had
         | nothing to show from it. Lots of traffic no sign ups. I then
         | emailed a list and got a 4% conversion, so it isnt the product,
         | it must be the targetting. As Bob Hoffman (a contrarian ad
         | thinker) says do you want to die wasteful (spend $ on analogue
         | advertising) or unknown (spend $ on line advertising)
        
         | burnte wrote:
         | Their biggest problem was not doing research. Conversions are
         | hard, usually a percent or two. But what is a conversion? It's
         | getting a user to respond to your CTA. In this case, the CTA
         | was to get people to see the ad and click through to a
         | "preorder" page. They got what they bought. The problems were
         | they expected a greater response, didn't know what they were
         | getting into, and spend $$$ on ads before anyone could get the
         | product. That was the real killer, that's why the money was
         | wasted. They thought they were spending 20k for installs, they
         | were actually spending 20k on were clicks to an app no one
         | could get.
         | 
         | Don't spend money on preorders if you're not collecting payment
         | data now and authorization to charge it later. Anything else
         | isn't a preorder, it's a waste of time.
        
         | aantix wrote:
         | Just thinking out loud - is there any way to create a
         | profitable Google Ad campaign without sinking thousands of
         | money ramping up and learning?
         | 
         | It doesn't appear so.
        
           | phpnode wrote:
           | The best way to learn is to become a PPC expert at some
           | marketing company, you'll still burn through thousands
           | learning all the tricks, but at least they won't be _your_
           | thousands.
        
           | itake wrote:
           | I think it is possible, but you can't do it on the freemium
           | model, or very aggressive paywalls for premium features.
        
           | JimtheCoder wrote:
           | "is there any way to create a profitable Google Ad campaign
           | without sinking thousands of money ramping up and learning?"
           | 
           | Yes, it's called hiring an expert with a track record who
           | will get you profitable a lot faster than you probably could
           | yourself (assuming you are inexperienced).
        
             | doctoboggan wrote:
             | Where do you find these experts? I've tried managing
             | campaigns myself and concluded the same thing you did, but
             | have struggled to find an expert. There are so many people
             | online who claim they can run your campaign but I have a
             | hard time separating the real experts from the "fake it til
             | you make it" types.
        
               | JimtheCoder wrote:
               | It's difficult to find, especially when you are working
               | with a limited ad spend. Why would someone skilled run a
               | 30K month campaign for you, when they could make a lot
               | more money running a 300K per month campaign for someone
               | else.
               | 
               | When working with smaller numbers, you are going to be
               | working with someone who is a little less experienced,
               | more than likely. So, finding someone who can share a
               | solid, provable track record may be a little harder.
               | Figuring out a compensation scheme that takes their
               | inexperience into account and shifts some of the risk to
               | them as a result of this is key. You cannot enter a deal
               | in which they just take a percentage of ad spend, because
               | if they don't produce sales, then they get their money
               | and you lose big.
               | 
               | I guess what I am trying to say is that you need to focus
               | on the actual "deal" that you make with the person
               | running your CPA campaigns to ensure that the risk is a
               | bit more balanced and incentives are aligned...
        
               | austinpena wrote:
               | It's very hard to find good talent under $5k/mo. At those
               | rates and above usually finding a referral works.
               | 
               | UpWork is spotty.
        
           | rcme wrote:
           | I haven't fully validated this idea yet, but I ran a Google
           | ad campaign for $5 a day for a mailing list signup page that
           | I was planning a business around. Click through rates were
           | around 2.5%, which seems to be the baseline, i.e. a 2.5%
           | click through rate basically means no engagement. One thing
           | that was interesting, however, is that certain keywords had
           | click through rates around 7%. I wanted to try re-targeting
           | the campaign to just those keywords but I lost motivation.
        
             | GordonS wrote:
             | Was this a long time ago, or for a totally empty niche? I
             | ask, because I'm lucky if I can buy a single click through
             | for $5, and it's been like that for several years now.
        
               | rcme wrote:
               | This was a few months ago. I don't think it was totally
               | niche. It was about $1 per click through and I run the
               | campaign for 2 months, which was an accident. I meant to
               | pause a lot sooner.
        
           | HaZeust wrote:
           | Generally yes, it's just a different approach. Most people in
           | the Google Ads space actually get their start with warm
           | intros to companies and/or individuals that want to get into
           | digital marketing, and just get a percentage of their monthly
           | ad-spend for contribution. You _can_ haggle with price per
           | lead or revenue share from the leads that convert, but you
           | still need capital to initially launch those campaigns.
           | 
           | When I started out in lead-generation using Google Ads for
           | ACA coverage, Final Expense insurance, roofing and solar
           | installs, I did it in this order:
           | 
           | 1.) Reached out to insurance agencies & roofing companies I
           | already knew, convinced them I could do their digital
           | marketing campaigns for a percentage of their monthly ad
           | spend;
           | 
           | 2.) Got upfront capital through that ad spend percentage
           | _and_ had the clients manage the ad spend for their own
           | campaigns, and used the ad spend percentage capital to build
           | cost per-lead campaigns for other clients. These were far
           | more lucrative in investment, but cost a lot of money
           | upfront.
           | 
           | 3.) Proved my merit for clients in both approaches, and used
           | my second quarter audit to "upgrade" the clients in number 1
           | to a cost per-lead, and negotiated with clients in number 2
           | to a revenue share for converted leads.
           | 
           | It's a grind, it's hard, but it can be done.
        
       | phantom784 wrote:
       | This sort of ad just doesn't seem useful for this type of app.
       | 
       | I'd think most people would want a meal planning app that they
       | can use right away, so they'd just download a different app when
       | they see yours isn't available yet.
       | 
       | I wonder how many of those "pre-registrations" thought they could
       | install it right away, saw they couldn't and then just found
       | something else.
        
         | andreaskam wrote:
         | All good points. Especially about meal planning being something
         | you're looking to solve right now, not in a few weeks time.
         | Unlike a game, where a few weeks from now you'll still be
         | looking for new entertainment options. Thanks for adding your
         | thoughts, I think they'll be helpful for someone else
         | considering pre-registration for their app.
        
       | andreaskam wrote:
       | Short version: We used a Google Ads pre-registration campaign to
       | get installs for our app. Google charged us for 16,171
       | conversions. When we launched, we only received 1,371 installs.
        
         | for_i_in_range wrote:
         | And we threw $20k in ad spend at it (which quite frankly is
         | insane).
        
           | Firmwarrior wrote:
           | Seems like at this point you'd come out ahead if you just
           | mailed people 2 dollar bills with the promise of another 2
           | dollar bill if they install your app
        
             | mrguyorama wrote:
             | Indeed there are groups and "businesses" that "pay" you to
             | install apps. I assume someone is on the other side of that
             | transaction paying for new user installs. Doing it yourself
             | would probably be cheaper and you would probably be
             | offering a much higher payout than those systems.
        
             | munk-a wrote:
             | Honestly, there's a lot of advertising out there that I
             | think could benefit from direct monetary incentives. A
             | large portion of the population is becoming resistant to
             | regular advertising (good for them) and opting in to ad
             | blockers when available. Actually paying people for the
             | attention you're demanding from them would be refreshingly
             | different... and heck, it worked for timeshares.
        
               | Firmwarrior wrote:
               | That's a good point. I got some in-game spam mail in
               | World of Warcraft the other day with a few gold coins
               | attached. Even though it was an amount you'd earn in
               | about 2 seconds of playing the game (real world value:
               | 4/100ths of a cent), it made me a lot less angry than ads
               | usually do
        
         | LastTrain wrote:
         | What was the time between pre-registration and release?
        
           | andreaskam wrote:
           | We started the pre-registration around 2 months before
           | release and it ran right up until release. The max you can do
           | is 90 days.
        
         | _delirium wrote:
         | The core reason seems to be that Android pre-registration
         | (unlike iOS) doesn't, by default, automatically install the app
         | once it's available. Instead it just signs the user up for a
         | push notification, unless the user has opted in to automatic
         | installs. So this campaign had 16,171 people click through and
         | pre-register, but only 1,371 of those converted to actual app
         | installs once it was available.
        
       | flokie wrote:
       | It seems pretty clear that's what you get when you use the
       | campaign? https://support.google.com/googleplay/android-
       | developer/answ...
       | 
       | "After you make an app or game available for pre-registration,
       | users can visit your store listing to learn about and pre-
       | register for your new app or game.
       | 
       |  _Then, when you publish your app or game later, all pre-
       | registered users will receive a push notification from Google
       | Play to install it._
       | 
       | Eligible devices will also have the app or game auto installed on
       | the day it launches. (more details on this in documentation)
        
         | sdflhasjd wrote:
         | Is sending someone a push notification really worth $1 though?
        
           | CobrastanJorji wrote:
           | To the users who have actively indicated that they are
           | interested in downloading your app, all at the same time on
           | launch day, potentially putting you on some "most downloaded
           | apps" leaderboards? Quite possibly, yes. It'd depend a lot on
           | the app, though.
        
           | cpncrunch wrote:
           | Is paying $1-3 simply for a click on google ads worth it
           | either?
           | 
           | (In my experience, no).
        
             | vikeri wrote:
             | I don't have experience but I thought Subprime Attention
             | Crisis was an interesting read
        
             | JimtheCoder wrote:
             | Depends on your conversion rate and customer LTV.
             | 
             | Check Mesothelioma ad click rates on Google...
        
               | minsc_and_boo wrote:
               | Yep, and what your CPA is.
               | 
               | LTV for a 30 yr mortgage is hundreds of thousands - that
               | pushes for some expensive clicks at auction.
        
         | f5e4 wrote:
         | I don't know anything about app releases, and I'm sure
         | something like this is important to get an app into trending
         | lists.
         | 
         | However I'm a bit skeptical that auto-downloads would even
         | really be better for a free app. If the user isn't willing to
         | accept a notification to install an app, they probably aren't
         | going to use the app if it just auto-downloaded.
         | 
         | Also this just seems like a very weird app to have pre-
         | registration ads for. If a user is looking for a "meal planner"
         | app they obviously aren't going to just wait 2.5 months for
         | your app (which doesn't seem particularly unique) to come out.
         | They're going to download and try other apps that are actually
         | available during that time.
         | 
         | It still seems like a rip-off though.
        
         | andreaskam wrote:
         | If you look at the first screenshot in the article it shows
         | what the pre-registration page looks like.
         | 
         | It says:
         | 
         | Perks of pre-registering
         | 
         | - Automatic install
         | 
         | Install automatically when it's available
        
           | minsc_and_boo wrote:
           | >If you choose to make your app eligible for auto install,
           | Play can deliver your app to users' devices automatically on
           | launch day (if they've opted in).
           | 
           | It's up to the users.
        
             | munk-a wrote:
             | And you need to still do quite a lot of leg work getting
             | users to opt in. With the recent death of the Reddit API my
             | favored client is being adapted to Lemmy - but the news of
             | that happening only reached me because I was following the
             | news on their subreddit before the shutoff. Pre-
             | registration feels like a huge waste unless your users are
             | literally chomping at the bit.
             | 
             | Users install a whole bunch of apps on their phone when
             | looking for a solution to a problem and a fair few of those
             | are never actually launched.
        
             | onion2k wrote:
             | "Would you like to install this meal prep app in a couple
             | of months time?" is a question I cannot imagine anyone
             | saying yes to. Why would you? There are apps available
             | today...
        
       | soared wrote:
       | For a sense of scale, if an advertiser came to my adtech platform
       | and said they want to spend $20k, we'd tell them to return when
       | their budget is 5x larger.
       | 
       | Small advertisers get screwed because they lack the technical
       | expertise to understand the complexity of adtech platforms. Those
       | complexities provide huge power and value to people who know what
       | they're doing, but also cause huge problems for advertisers.
       | 
       | I don't know what happened in this case unfortunately.
        
       | ekiauhce wrote:
       | Hm, what's the point of placing TLDR section at the end of the
       | article? :)
        
       | vagab0nd wrote:
       | If you are like me and confused about how pre-registering doesn't
       | cost anything but downloading could be triggered automatically on
       | the launch day: the app is free.
        
         | johnnyanmac wrote:
         | Free is the default price for mobile apps. You're dead in the
         | water these days if you have any sort of paywall blocking the
         | user and a download. they will just find 20 other alternatives
         | without that barrier.
        
       | edding4500 wrote:
       | Just out of interest, did you do some social media stuff? You can
       | get quite some traffic by presenting your app in a relevant
       | subreddit. Reddit ads are also much cheaper.
        
       | jb87 wrote:
       | One point that people without app experience probably aren't
       | considering - on iOS, having a large number of downloads
       | (particularly in the first week after launch) can really boost
       | your keyword rankings and ASO. Without this boost, climbing up
       | the keyword rankings can be extremely difficult.
       | 
       | Apple's pre-order feature does precisely what I'd expect -
       | automatically downloading the app when it's available, which
       | helps jumpstart the flywheel explained above.
       | 
       | I would have expected Google's pre-registration feature to work
       | similarly. Thanks to OP for spending the $$ to find out this
       | isn't the case!
        
         | andreaskam wrote:
         | haha it's been my pleasure being a guinea pig. Just wish I
         | could of learned the same lesson for $5k instead of $20k.
        
           | tehwebguy wrote:
           | One question I had when reading: Had you opted in to all of
           | the appropriate settings so that your personal device should
           | have automatically installed?
        
       | user_named wrote:
       | Sorry to say but there is no money in this industry/category. I
       | know from experience. Get out, build an app in another category.
        
       | ilrwbwrkhv wrote:
       | Not just google ads. Meta ads and reddit ads all fake the metrics
       | and charge more money than what they send you. It's all a scam
       | but because of the larger gun policy nobody can do anything.
        
         | alexb_ wrote:
         | Google has such a gigantic incentive to lie about how effective
         | their advertising is. It's impossible to verify and they make
         | more money the more effective they say it is. So it's something
         | I've suspected is happening for a long time.
         | 
         | The question then becomes, what does the internet look like if
         | advertisers only spent 10% of what they do now? How much of the
         | internet is built on the lie that digital advertising works?
         | What services would have to shut down? How valuable is user
         | data really? If user data isn't valuable, because advertising
         | isn't valuable, then what else on the internet becomes
         | impossible financially?
         | 
         | Many, many websites function based on the assumption that user
         | data and advertising will always be money makers. What if they
         | aren't? What if we've all been lied to about the effectiveness
         | of ads?
        
           | carlosjobim wrote:
           | > It's impossible to verify
           | 
           | Spend on ads is extremely easy to verify. For every ad
           | channel you use a different discount code. Then you see how
           | many customers used a specific discount code when making a
           | purchase. Discount codes work everywhere: Social media,
           | search ads, radio, TV, banners, etc etc
           | 
           | If you don't use discount codes when advertising it means you
           | don't care for how you spend your marketing money - which is
           | the truth for a large majority of businesses. They simply
           | don't care if their advertising works or not.
        
           | stemlord wrote:
           | >It's impossible to verify
           | 
           | 1. Determine sales rate 2. Deploy ads 3. Determine delta
           | sales
           | 
           | Am I missing something?
        
             | [deleted]
        
             | htrp wrote:
             | Confounding effects
        
           | jokethrowaway wrote:
           | That was the past, which gave us a glorious internet at the
           | expense of idiotic advertisers in exchange for a few bits of
           | data.
           | 
           | Thanks to the EU and the privacy social justice warrior that
           | era is gone: welcome to the era of cookie banners and walled
           | gardens.
           | 
           | Search will be even worse than today, your Google search
           | won't be very useful (and it's definitely not as useful as it
           | was 15 years ago): you'll have to search on Reddit, Facebook
           | and who knows how many other walled gardens which can't live
           | off advertising anymore and will need to find a different
           | revenue model (which probably will cost the user).
        
             | jimnotgym wrote:
             | Hang on... the decline in Google search is due to the EU?
             | 
             | Walled Gardens are caused by cookie banners?
             | 
             | I have heard some things in my time....
        
           | thfuran wrote:
           | >What services would have to shut down? How valuable is user
           | data really? If user data isn't valuable, because advertising
           | isn't valuable, then what else on the internet becomes
           | impossible financially?
           | 
           | If it suddenly stops being the case that everything is judged
           | against an ad-supported but free to use baseline, I think
           | paid services become more viable than they currently are.
           | There would probably need to be some work on payment models,
           | but I think not many things would be forced to shut down
           | (ignoring whatever shutters while the dust settles).
        
           | safety1st wrote:
           | In 1995 the Internet existed, it was basically great, and
           | basically no website was ad funded.
           | 
           | I cannot think of a single essential service I use on the
           | Internet today which is ad funded. If it's essential I'm
           | paying for it because the free, ad-funded version is shitty
           | and unreliable.
           | 
           | We could ban Internet advertising tomorrow (give people time
           | to migrate to paid services) and I genuinely don't think it
           | would have much negative impact on society. Social media like
           | Twitter and Meta would take a big hit and that would be very
           | good for our society. Less teen girls would commit suicide,
           | and less hate would be spread.
           | 
           | I'd start paying ten bucks a month or whatever for Google
           | (already pay them a pretty penny for Workspace) and can't
           | think of much else that I'd lose that would matter.
           | Subscriptions to a couple sites of professional interest like
           | Stack Overflow? Small price to pay for ending Internet ads.
        
             | munk-a wrote:
             | I'd also add that personally motivated hosting is basically
             | what gets small sites through the day. I worked on a MUD
             | for quite a while where a small portion of the playerbase
             | was working professionals and the majority of the
             | playerbase was broke college students with far too much
             | free time. The working folks would shell out a completely
             | inconsequential 30 dollars a month between ten of them just
             | so they could have fun playing the game - there was never
             | any serious discussion of adding a paid requirement to join
             | because 3$/month is very little for a steady stream of
             | entertainment and because the "leeches" actually
             | contributed immensely to the activity in the MUD. The
             | workings folks contributed money, the college folks
             | contributed time and everyone had fun.
             | 
             | If you're an independent reporter running a blog you can
             | easily cover the hosting costs by just writing an
             | occasional article for a major organization. If you have a
             | fun hobby that hobby is probably worth the cost of hosting
             | a server to attract other hobbiests.
             | 
             | Really, the only thing that would possibly die forever
             | might be services like YouTube which have absolutely
             | absurdly weak monetization potentials when compared to
             | their infrastructure costs. Losing YouTube would suck, but
             | if it meant I'd never need to see another internet ad I
             | think the cost is worth it... and more curated services
             | like Nebula have proven that purely subscriber funded video
             | content can work - but it'd be hard to enter that market
             | with no free hosting platform like YouTube.
        
               | carlosjobim wrote:
               | > If you're an independent reporter running a blog you
               | can easily cover the hosting costs by just writing an
               | occasional article for a major organization.
               | 
               | I agree with most of what you wrote except for the above.
               | Unless you're an independent reporter in things like
               | gardening or motor sports, the major media organizations
               | see you as an enemy and would prefer to shut you down.
        
             | AshamedCaptain wrote:
             | > In 1995 the Internet existed, it was basically great, and
             | basically no website was ad funded.
             | 
             | Sorry, but which parallel universe is this?
             | 
             | Advertising was definitely less intrusive, but I would say
             | that an even larger proportion of websites was ad-funded
             | than today.
             | 
             | A shitton of content is (and was) on platforms which are
             | entirely ad-funded. Think geocities, the various blogging
             | platforms, and twitter et al. today. You remove ads, you
             | force the authors of this content to pay for their
             | publication (a ridiculously cheap amount sure, but the
             | large majority of them won't pay a dime).
             | 
             | I have paid for hosting my personal/hobby websites since
             | approx 1993, but I know very well I'm a 1 to 10000
             | exception, based on the ratio of people who participate on
             | my website.
        
               | phpnode wrote:
               | Ads were of course common in 1995, but monetisation in
               | general was rarer. A greater proportion of the web was
               | hobbyists writing and collating information about
               | subjects they were interested in, not because of
               | financial incentives.
        
             | [deleted]
        
           | threeio wrote:
           | I mean, isn't that basically what the first .com was about?
           | :)
           | 
           | Everyone went from thinking every page view was equivalent to
           | a magazine/tv/radio ad view, paying 5-10$ CPM and then
           | everyone wised up and the industry was decimated for a while.
        
             | ipaddr wrote:
             | The first .com bust was that these e-stores weren't
             | profitable compared to valuations. So much money was poured
             | in.. I use to get 1 or 2 dollar checks from free spin
             | places. Too much money too soon. Ads had nothing to do with
             | the bust. When pets.com went bust the market the air left
             | with it and everyone moved into companies laying cable.
        
         | konschubert wrote:
         | You just have to run your own measurements and not rely on
         | their data.
        
         | marricks wrote:
         | > because of the larger gun policy nobody can do anything
         | 
         | Oh please do elaborate
        
           | transcriptase wrote:
           | I think they're saying that these small teams getting screwed
           | aren't exactly going to win a legal battle against Meta and
           | Google, even if they could afford to try.
        
           | sdflhasjd wrote:
           | You'll spend more than $20K trying to get your money back in
           | court.
        
             | marricks wrote:
             | Ah so it's a joke used to reference the complete lack of
             | power companies/people have against behemoth corps?
        
       | pierat wrote:
       | Sooooo.... Fraud?
        
       | jb87 wrote:
       | Thanks for sharing your experience. I would have thought they
       | would auto-install the app for users that pre-registered, as
       | Apple does. Seems kind of pointless that they don't do this!
        
         | andreaskam wrote:
         | Hope it's helpful for some fellow developers when considering
         | how to promote their app launch :-)
        
       | IshKebab wrote:
       | I think they're being a bit misleading - the issue is simply that
       | Google counts a "conversion" as someone signing up for pre-
       | registration, whereas they assumed it would be for an app
       | install.
       | 
       | Google should be clearer about that, but it's not like they are
       | just making numbers up.
        
         | andreaskam wrote:
         | Fair point. To Google conversion = someone who has pre-
         | registered. That's different to someone actually installing. I
         | never expected 100% of people who pre-registered would install,
         | but having only 8% of people who pre-register go on to download
         | seems kinda wild.
         | 
         | If anyone has any figures for a pre-order campaign on the App
         | Store it would be very interesting to compare the conversion
         | rate.
        
           | dceddia wrote:
           | Hopefully someone with some benchmarks on this specific kind
           | of thing can chime in, but to me it seemed like 8-10%
           | conversion from notification to install was not too terrible.
           | Don't get me wrong, it sucks that it turned out this way! I'm
           | just basing this on conversion percentages I've seen from
           | email launch sequences (maybe 2-5% of the list), webpage
           | conversions (free signup maybe 10,20,50% but paid 1-5%), and
           | 8-10% for a nearly-cold install notification seems kinda in
           | the ballpark.
           | 
           | There's a correlation I've noticed between how easy it is to
           | sign up for a thing, combined with how badly someone wants
           | that thing, and then how likely they are to actually
           | buy/download/etc. In this case it was _super easy_ to click
           | that "pre-subscribe" button so I'd think those people aren't
           | very invested. There's only a tiny bit of time for them to
           | form a connection with it, so when that notification pops up
           | hours /days later they might not even remember they clicked
           | that button, or don't remember the name, etc.
           | 
           | It's a bummer it was so expensive though! I went through a
           | couple expensive YouTube paid promo experiences recently that
           | took me by surprise too. Just like nowhere near the
           | performance I hoped for. Not fun!
        
             | andreaskam wrote:
             | What was painful about pre-registration ads is you don't
             | realise your mistake until you launch your app. Only then
             | do you look at your screen and then go have a cry hahaha.
             | 
             | Be super interesting to read a case study for the App Store
             | and their pre-order ads.
        
       | AtNightWeCode wrote:
       | I spent some money on GP ads and it was kind of funny that no
       | matter how the views and clicks were distributed in the end the
       | cost for each install was about 1$.
       | 
       | It is "fake" how it works but it is in the agreement. Also Google
       | ads has the worst support ever. Not even helping when you want to
       | invest.
       | 
       | Fun fact. GP actually paid out some cash invested for ads this
       | year. Have no idea why. I am pretty sure I burned it all on ads.
        
       | pkallberg wrote:
       | Wow this is crazy!
        
         | andreaskam wrote:
         | Yeah when I first looked at the analytics in the Google Play
         | Console I thought there must of been some error. Figured it
         | would be a fairly quick thing to sort out with Google support.
        
       | simple10 wrote:
       | Google is notorious for over-reporting ad data for all sorts of
       | reasons.
       | 
       | One super important thing to know is conversions could also be
       | landing page views depending on how the ad account is setup. By
       | default, Google will use any type of conversion configured in the
       | ad account for displaying stats in the campaign. It's a bit
       | tricky with Google Ads to configure a specific campaign to only
       | report conversions as app installs, signups (leads), or sales.
       | 
       | Best practice is to mostly ignore the data reported in Google Ads
       | dashboard (unless you really know what you're doing) and instead
       | rely on your own metrics. Run multiple campaigns to different
       | audiences and different landing pages to be able to more easily
       | verify what's actually working. Fortunately, it's fairly easy --
       | although not straight forward -- to pipe Google Ads data into a
       | Google Sheet and merge it with actual data from your website. I'm
       | not sure how this works with pre-registration ads since I've
       | never run that specific type of campaign.
        
         | no_wizard wrote:
         | This seems like it should be a lawsuit waiting to happen. If I
         | was running ad spend through Google and they were giving me
         | inflated reports routinely, its willful on part of the company,
         | and feels like grounds for a lawsuit.
        
           | simple10 wrote:
           | It's not necessarily inaccurate data from a legal
           | perspective. But it's often unexpected data where it's
           | getting reported in a less useful way in the dashboard.
           | 
           | And yes, there are almost always ongoing class action
           | lawsuits agains major ad platforms for failing to properly
           | filter out bots and click fraud. There's very little
           | incentive for Google and Meta to do more than the bare
           | minimum in fighting bots.
        
           | mrguyorama wrote:
           | The problem is that it's one of those things that to take it
           | to court, you need some starting proof, but the entire system
           | is designed to be opaque.
        
       | neom wrote:
       | 16,171 converted and pre-registered for the app
       | 
       | 1,371 either installed it when they got the push notification or
       | selected auto install when they pre-registered (it's oped in)
       | 
       | Cost was $22k USD ish.
       | 
       | This is extremely normal... it's almost exactly as I would
       | expect, maybe even good! I'm curious why they would expect
       | differently?
        
         | DangitBobby wrote:
         | I agree with the author's assessment that only 1371 users were
         | actually converted and they were charged inappropriately.
        
           | neom wrote:
           | This complaint is tantamount to me saying: I spent $20,000
           | advertising my new cloud provider on twitter, 5000 people
           | signed up for an account but only 5 of them ever logged in so
           | only 5 converted. That isn't how it works.
           | 
           | In google ads a conversion is clearly defined as the users
           | clicks the link and then completed a second action (pre-
           | register in this instance). When you create a campaign, you
           | define the goal like this: when a user clicks the link and
           | pushes the pre-registration button the user goal of
           | conversion is complete.
           | 
           | Just because you don't _like_ what happened thereafter isn 't
           | the concern of the ad platform.
        
             | tehwebguy wrote:
             | It's because Google clearly wants it to seem like _pre-
             | registration_ is actually _pre-installing_ when in reality
             | is closer to _pre-nothing_.
        
             | danpalmer wrote:
             | To take this even further, the install isn't what matters
             | either, it's the user buying an in-app purchase, or it's
             | the user still being subscribed 1 year later, or it's the
             | user buying high margin merchandise after 3 years as a
             | loyal customer...
             | 
             | Every part is a step in the funnel, and every step down the
             | funnel is harder and slower to analyse. Ad marketplaces
             | only have the data of the very first step most of the time.
             | 
             | Doing this analysis is The Job. That's all of what
             | marketing (particularly digital marketing/PPC) is, and
             | being good at this and building the loop is the difference
             | between buying clicks from people who aren't actually that
             | interested, and buying clicks from people who will pay for
             | a product.
        
       | Natuerich wrote:
       | We will do very well as a purely digital world: everyone thinks
       | they make it because they have an edge while realizing to late
       | it's not.
       | 
       | What a naive take on using 20k
        
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