[HN Gopher] What Do We Owe Our Teams?
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       What Do We Owe Our Teams?
        
       Author : kiyanwang
       Score  : 88 points
       Date   : 2023-07-02 16:15 UTC (6 hours ago)
        
 (HTM) web link (www.mironov.com)
 (TXT) w3m dump (www.mironov.com)
        
       | wpietri wrote:
       | I agree with all of this, but it's really depressing to me that
       | even somebody like Mironov just takes this as a given:
       | "Companies, especially executive teams, can generate a lot of
       | chaos: 'small' interrupts, sudden shifts, cross-functional blame,
       | budget jousting".
       | 
       | Like, I get that the toddler executive is the predominant worker
       | experience under managerialist capitalism. And I get that is the
       | consequence of entrenched ideologies and power structures. But I
       | would like for more people to start leavening their "here is how
       | you survive in a terrible system" advice with at least an
       | occasional suggestion that this how things are in this historical
       | moment. And ideally some ideas on how to start tilting things
       | toward some saner future.
        
         | richmironov1 wrote:
         | My experience is that some execs, some of the time, can reduce
         | the chaos and give teams the running room/decision authority
         | needed to do great work. (I've both failed and succeeded at
         | it.) Part of this post was to encourage my peers to step up.
         | Depending on ICs to push cultural change _up_ through the org
         | isn 't IMHO a reasonable strategy.
        
           | wpietri wrote:
           | Thanks for the reply. Yes, I agree that some execs can
           | occasionally do better. I have even sometimes been that
           | executive. I also agree with this as stated:
           | 
           | > Depending on ICs to push cultural change _up_ through the
           | org isn 't IMHO a reasonable strategy.
           | 
           | But I think the world is bigger than that. My point is there
           | are more possibilities than "hope for an exec who works in
           | contradiction to the dominant paradigm" and "expect lone ICs
           | to change things". Just as an example, those weren't big
           | factors in getting us the 40-hour work week.
        
       | richmironov1 wrote:
       | thanks for reposting... - Rich
        
       | VoodooJuJu wrote:
       | You owe me a paycheck. That's it.
        
         | wpietri wrote:
         | That can be it for you. But that's demonstrably not true for
         | everybody.
        
         | ldehaan wrote:
         | [dead]
        
       | zinodaur wrote:
       | Man, I wish we had this guy leading our org. The higher up the
       | chain you go in my company, the more grasping and inhuman the
       | people become.
        
         | throwawaysleep wrote:
         | My question is whether he would actually be that way in a
         | company. As there are substantial incentives against this.
         | 
         | I am not a manager, but at an IC level, why would I prevent my
         | manager from doing something stupid that wrecks the project?
         | Better to just go along with it and make sure I have someone to
         | blame as it is a lot easier.
        
           | caminante wrote:
           | This author's advice is predicated on tremendous job security
           | and self-awareness, which don't come easy.
           | 
           | Take the 1:1 advice with direct reports:
           | 
           |  _> First, an honest closed-door conversation about her real
           | concerns or goals. Is she unhappy with the company?
           | Frustrated by my management style?..._
           | 
           | Admirable intent, but there are so many written and un-
           | written rules working against this.
        
           | steveBK123 wrote:
           | The incentives against speaking up to people up the chain are
           | very strong, and sometimes management does illogical things
           | for logical reasons.
           | 
           | I worked on a POC of a vendor product that, frankly, sucked.
           | No one wanted to buy the thing but few would speak up to say
           | so. No one could understand where we would use it or why. UI
           | was 20 years out of date, it used an esoteric OOP scripting
           | language instead of SQL, it was slower than our existing
           | system, and no one had ever heard of the thing before.
           | Basically it repeated all the existing complaints about our
           | current stack, worse.
           | 
           | CTO was IN LOVE and it was clearly not a POC but a matter of
           | finding an excuse to buy it & tech lead to own it.
           | 
           | My teammate and I were two of the few tech guys DGAF enough
           | to clearly communicated it was a bad product, to which the
           | response was that it was getting bought and they really
           | wanted us to run the project, lol. No thanks. We both left
           | within a year.
           | 
           | So why? After I left I found out. The CTO was rather on the
           | outs with our major business side stakeholder, and that guy
           | had told him his buddy had this product we should really
           | check out. So CTO saw it as - let me score some quick points
           | by doing what the stakeholder says, and just minimize the
           | blast radius of wherever we integrate it.
        
             | caminante wrote:
             | _> sometimes management does illogical things for logical
             | reasons._
             | 
             | It's the principal-agent problem.
             | 
             | Sounds like you sniffed out some blatant nepotism. And the
             | CTO was feeling vulnerable/replaceable whereas you had
             | leverage.
             | 
             | Hopefully, it worked out for you, but most people have
             | motivating factors that point to shutting up! :-)
        
           | wpietri wrote:
           | I think this depends a lot on how sensitive to incentives one
           | is.
           | 
           | Obviously, there are plenty of people who are. But there are
           | also plenty who aren't.
           | 
           | I think at root we have twin problems. The very common
           | ideology that personal financial incentives are the beginning
           | and end of things. And the way people who hold that ideology
           | (and those values) occupy so many positions of power.
           | 
           | But these are not universals throughout space and time.
           | Paradigms change. And they change in part when we decide we
           | want something else in the world.
        
           | kybernetikos wrote:
           | Usually making your manager look good to their manager is a
           | way of increasing the influence and reach of your team. Being
           | part of a team with influence and reach typically gets you
           | more reward and better work.
        
           | scarface_74 wrote:
           | My last company was started by two non technical brothers who
           | got funding and hired a consulting company to build an MVP,
           | find product market fit and got a few customers (B2B).
           | 
           | After that, they hired a CTO to bring talent in house. The
           | CTO wanted to be cloud native and microservice based to sell
           | access to the services to large health care providers for
           | their own websites and mobile apps.
           | 
           | I was one of his first hires. I barely knew how to spell
           | cloud then. But as we talked during the interview, he liked
           | my ideas and hired me and said I seem like a smart guy and
           | could figure it out.
           | 
           | We were once talking and he was going out of his way to be
           | nice and give me feedback. He was in his late 40s. I finally
           | just stopped him and told him that I'm a big boy, we have a
           | lot to do and I don't need a "shit sandwhich". If I'm doing
           | something wrong or have a stupid idea, just give it to me
           | straight.
           | 
           | After about six months, we trusted each other to be honest. I
           | could tell him "you know in your heart of hearts that won't
           | work and that's a dumb idea". He would tell me, "why are you
           | coming to me with this." He said I had admin access to our
           | AWS account, the phone number to all of our vendors, etc and
           | to come up with a design, a POC a budget and let him know.
           | 
           | I was an IC.
           | 
           | We got a lot of things done and buy the time Covid hit in
           | April 2020, our site traffic increased by 400% and our
           | scaling didn't miss a step.
           | 
           | The company exited at 10x revenue 8 months after I left based
           | partially on the impression their "agility" and scalability
           | based on my designs working with my CTO.
           | 
           | It's amazing what happens when you have a manager who can
           | check his ego at the door and listen to their reports.
           | 
           | But that was at a 60 person company. I don't say shit at
           | BigTech. Like Kosh said "once the avalanche has started, the
           | pebbles don't have a vote."
        
       | hackitup7 wrote:
       | I was literally just thinking about Rich Mironov and how I hadn't
       | read anything by him recently (I admit I hadn't had my eyes out
       | for it). Great to see new and relevant-as-ever content, his tips
       | helped me a lot on the journey of switching from engineering to
       | product management.
        
         | richmironov1 wrote:
         | not to be self-promoting, but new posts are always at
         | mironov.com
        
           | johannessjoberg wrote:
           | Heads-up, I tried subscribing for your newsletter but it
           | failed for an unknown reason.
        
       | noisy_boy wrote:
       | I have had two managers that stood out among many others due to
       | one main quality (they had many other qualities): they were
       | umbrellas, not funnels. They basically tended to the team like a
       | gardener, handling each plant differently in a way that makes it
       | most productive, shielded them from external pressures (though
       | not to the point of mollycoddling), exposed the good work done
       | via publicity and once all that was necessary was done, stepped
       | back to let the plants be fruitful instead of blocking the growth
       | by micromanaging.
       | 
       | It is a very rare quality and few can pull it off - if you find a
       | boss like that, consider yourself lucky.
        
         | zgluck wrote:
         | About 15 years ago I found myself in charge of
         | building/growing/running a team in response to a product that
         | was growing insanely. That growth went on for a decade.
         | 
         | I did the gardener thing, handling "each plant" differently,
         | shielded them from external pressures, adjusted the level of
         | management individually and let those that demonstrated the
         | capability to make sane design decisions solve large problem
         | areas on their own, etc.
         | 
         | I did not expose good work via publicity. I did express it to
         | them personally and via salary increases etc. It was kind of
         | made clear via osmosis in the team, but not outside of it.
         | There was never that kind of culture in that company. It was
         | also in egalitarian northern Europe.
         | 
         | Your comment made me think about whether I should have
         | attempted to introduce it or not. I think I really should have.
         | Sudden big regret.
        
         | PragmaticPulp wrote:
         | My best managers have been umbrellas, but with transparency. If
         | something was happening in the company we would be informed,
         | but could rest assured that our manager would do their best to
         | work the issue for us while keeping us informed.
         | 
         | The worst managers I've had were umbrellas, but to such an
         | extreme that they kept us in an isolated island separate from
         | the rest of the company. We didn't know what was going on in
         | the company and had no chance to integrate that content into
         | our work. It felt good at first, but over time I realized that
         | the umbrella manager was trying to keep us in the dark so they
         | could keep exclusive control over our work and neutralize any
         | possibility of us competing with them among management. The
         | last manager I had like this went so far they they would praise
         | us for our work and give nothing but positive feedback, right
         | up until he cut people for low performance. It felt like
         | everything he did was for equal parts performance (looking like
         | the ideal, happy, positive manager) and control (keeping us
         | isolated from the rest of the company so he was always in full
         | control).
         | 
         | Ironically, that manager now posts frequent leadership thoughts
         | on LinkedIn and has a newsletter.
        
       | ldehaan wrote:
       | [dead]
        
       | PartiallyTyped wrote:
       | What I want from my employer is them to fund a better build
       | system.
        
       | rolandog wrote:
       | I've long felt that working under people who practice this
       | management style make people feel like they can hang their hats,
       | stop focusing on the rat race, and really strive for bringing
       | creative solutions to their teams.
       | 
       | It may sound silly, but I think of it like being a hobbit that
       | really wants to stay at Bombadil's place. Eventually, you know
       | you'll need to leave... but the respite from merciless
       | backstabbing that happens elsewhere feels humanizing.
        
       | mud_dauber wrote:
       | Great advice as long as you're in a medium-to-large org.
       | Otherwise you might as well start shopping for a new job.
        
         | OldGuyInTheClub wrote:
         | In a large org, this guy would work with people so high up the
         | food chain that the average IC will never see or talk to. As
         | one of the latter, I've seen a lot of meaningless initiatives
         | spawned by executive-level advice or "coaching" like this.
         | Here's an "Employees are our top priority" poster or "Pick a
         | $20 gift certificate to your favorite national chain store from
         | the company we hired to run the program."
         | 
         | Despair.com nailed it: "If a pretty poster and a cute saying
         | are all it takes to motivate you, you probably have a very easy
         | job. The kind robots will be doing soon."[0]
         | 
         | [0]
         | https://despair.com/collections/posters/products/motivation?...
        
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       (page generated 2023-07-02 23:00 UTC)