[HN Gopher] Goldman Is Looking for a Way Out of Its Partnership ...
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       Goldman Is Looking for a Way Out of Its Partnership with Apple
        
       Author : ExMachina73
       Score  : 70 points
       Date   : 2023-06-30 20:34 UTC (2 hours ago)
        
 (HTM) web link (www.wsj.com)
 (TXT) w3m dump (www.wsj.com)
        
       | ineedasername wrote:
       | A question: Credit cards are generally profitable for banks,
       | interest rates set accordingly to account for high default risk
       | for these types of unsecured loans.
       | 
       | So what is it about these particular cards (really the audience
       | using them) that makes them disproportionately more risky/prone
       | to default?
        
       | itissid wrote:
       | Does apple's foray into being a financial institution that can
       | lend not already undercut the Goldman venture by being a
       | lender(Apple Financial LLC ) and owning the PoS for the
       | transaction via the iPhone? In other words why did goldman not
       | sue apple(or think it should have put that in the contract)?
       | 
       | 1. I thought their Apple Financial LLC is now a lender that gets
       | to keep all the interchange fees from transactions on its own
       | Digital wallet. This means users don't have to keep a 3rd party
       | CC and Apple can lend to the Merchant.
       | 
       | 2. Apple will then need to collect money from the users at the
       | other end, which I thought was gonna be via their High Yield
       | saving account: https://www.apple.com/newsroom/2023/04/apple-
       | cards-new-high-...
       | 
       | This should complete the loop...
        
         | itissid wrote:
         | And assuming I am right about apple owning the whole loop e2e.
         | The play here is to replace Mastercard and Visa's monopoly, or
         | in other words be what Square Payments was aspiring to be but
         | hasn't gotten there, yeah?
        
       | yardie wrote:
       | I use an Apple Card and it's good but nothing amazing. The
       | incentives and benefits are pretty basic. The interest rate isn't
       | competitive, not even a 0% teaser rate. But I use it because it's
       | super fucking convenient. 1 account for my entire family. It
       | helps catch billing mistakes for example we were paying for 2
       | Prime subscriptions for years; a monthly and annual.
       | 
       | My impression is Apple is trying to be the universal app. Chat,
       | App Store, media, and bank. And GS is there stepping stone.
        
         | mshockwave wrote:
         | that's my impression too. The reward is mediocre to say the
         | least, but it's super convenient by optimizing the most common
         | path: payment in a single click on the dashboard and real-time
         | activity feed. And the killer feature: autofill on web pages
         | with Safari.
        
         | pazimzadeh wrote:
         | yeah the best part is the instant push notifications when a
         | transaction goes through
        
           | a1o wrote:
           | This isn't default for all US banks and cards?
        
           | tgcordell wrote:
           | I don't think this is unique to Apple as my Chase cards do
           | this. I'm assuming most CCs do.
        
         | tgcordell wrote:
         | Getting your data out of their platform to do analysis on it
         | use to be such a PIA. Have they resolved this yet?
        
           | sergiomattei wrote:
           | Workaround: an app like Mint that can export the transactions
           | as CSV.
        
             | grvdrm wrote:
             | Indeed - Mint has mechanism for it. Don't think any others
             | do but I believe CoPilot is working on it.
        
               | BrittonR wrote:
               | Copilot also lets you import Apple Card transactions as
               | CSV
        
           | havefunbesafe wrote:
           | Nope, still a nightmare
        
       | efitz wrote:
       | No wall: https://archive.fo/sp4sl
        
       | frankfrankfrank wrote:
       | [dead]
        
       | paxys wrote:
       | It's bizarre how Goldman screwed up their push to consumer
       | products so bad. How do you manage to lose _3 billion dollars_ in
       | 3 years?
        
         | missedthecue wrote:
         | You lose a billion a year. Chump change, Uber has lost a
         | billion a quarter for a decade.
        
         | tough wrote:
         | You loose 1 billion a year
        
           | stinkyy wrote:
           | [dead]
        
       | jxf wrote:
       | Q: The article doesn't say much on this point, but are there any
       | hints about why Goldman was losing so much money on consumer
       | lending at a time when other lenders seem to be doing
       | comparatively better?
        
         | gumby wrote:
         | I think it's a combo of not having a culture for it and that
         | the margins in that space are lower than that of their other
         | lines of business.
         | 
         | Apple is the master of entering new LOBs always with (only
         | when) they can get the same margins they do on the rest of
         | their business. Remember how people laughed at the price of the
         | iphone? They didn't care -- the target was 1% of the phone
         | business: the profitable part.
        
         | ender341341 wrote:
         | from previous readings, some of it's "we're counting potential
         | future loses as current loses" but post pandemic lots of
         | lenders are starting to feel some squeeze.
        
       | DLA wrote:
       | Apple could do the financing part themselves and partner with a
       | card network for comms infrastructure.
        
         | fnordpiglet wrote:
         | Being a retail bank is not a simple undertaking. They would not
         | want the complexity and regulatory distraction partnering with
         | a bank is a smarter move.
        
           | [deleted]
        
       | nortlov wrote:
       | https://archive.ph/sp4sl
        
       | [deleted]
        
       | sturob wrote:
       | "In January, Goldman disclosed that it had lost about $3 billion
       | on the consumer-lending push since 2020."
       | 
       | Looks like Tim Cook will be joining Warren Buffett in the
       | 'squeezing Goldman Sachs' hall of fame:
       | https://markets.businessinsider.com/news/stocks/warren-buffe...
        
         | kirkbackus wrote:
         | In the attached article
         | 
         | > After hovering around record lows for much of the pandemic,
         | consumer delinquencies are rising across the industry.
         | 
         | > It lost slightly more than $1 billion in 2021 and $783
         | million in 2020, after accounting for operating expenses and
         | money set aside to cover possible losses on loans
         | 
         | That seems like an enormous amount of money to support buy now
         | and pay later
        
           | tempest_ wrote:
           | The retailers love it though.
           | 
           | I even Amazon is getting in on it.
        
             | frankfrankfrank wrote:
             | [dead]
        
           | dylan604 wrote:
           | Apple has enough cash reserves to be able to be a bank
           | themselves, but I guess are much too smart to use their own
           | money.
           | 
           | Is the buy now, pay later all of what this stems from? I have
           | never looked into it, but I assumed they were also backing
           | the Apple credit card which I consider totally different from
           | each other.
        
             | ayende wrote:
             | It's more than that. Consider Apple's strongest advantage,
             | it's brand.
             | 
             | If Goldman is the one handling the lending, it is also the
             | one sending you to collections.
             | 
             | The PR damage to Apple's brand can be significant
        
               | dylan604 wrote:
               | But Apple could take it to an 11 too. If they finance
               | your equipment and you fall behind on your payments,
               | guess whose equipment just went into lock-out mode...
               | Apple could then allow the device to be returned to an
               | Apple Store, and credit will be applied to the account. A
               | voluntary return policy, only throw in a carrot of if you
               | provide a memory stick, they'll make you a copy of the
               | data for a small nominal fee.
        
               | NicoJuicy wrote:
               | That will most definitely destroy the brand
        
               | dylan604 wrote:
               | Ford, Chevy, Toyota, Honda, et al. repo cars daily, and
               | their brands are not hurting. People know when they can't
               | make payments that their collateral is likely to be
               | collected.
               | 
               | I'm not saying I'm for them doing this or anything, but
               | just taking the dystopian concept to a logical
               | completion. We've already seen where self driving cars
               | have been discussed repossessing themselves, so this is
               | just the natural extension of the same concept. This
               | forum tends to think that places like FB, Googs, etc
               | should have a very negative brand due to the data
               | collections, but the masses don't give a damn.
        
               | fnordpiglet wrote:
               | Goldman considers its brand a key asset.
               | 
               | """Our assets are our people, capital and reputation. If
               | any of these is ever diminished, the last is the most
               | difficult to restore. """
               | 
               | https://www.goldmansachs.com/our_firm/investor_relations/
               | fin...
               | 
               | It's the truth.
               | 
               | The retail bank was a mess. It's a stepping stone for
               | Solomon to disrupt the trading culture and take control
               | of the bank from the investment bank. It costs a lot to
               | set up a retail bank, and the political will was there to
               | start but not to finish. The politics around the retail
               | bank was hyper toxic, with a classic us and them
               | mentality. The established tech and back office were
               | marginalized and the retail bank tried to build it all
               | themselves but learned the hard way very late those
               | groups exist for a reason - regulatory and security bars
               | are super high and can't be achieved by hubris alone.
               | Apple had extremely aggressive asks of the technical
               | stack, they outsourced a lot of core stuff to SaaS
               | finserv at a high margin, and a bunch of other issues.
               | Finally the timing of it all was awful. They started in a
               | super low rates cash flush world and things have gotten
               | harder everywhere for them.
               | 
               | Source: I was there
        
           | tedunangst wrote:
           | Wait to see what the realized losses are. Banks are kinda
           | infamous for huge preemptive write downs, then discovering
           | "profits" when the loans pan out.
        
             | formercoder wrote:
             | I think it is that, I assume "money set aside to cover
             | possible losses on loans" means income statement provision
             | for future losses.
        
           | formercoder wrote:
           | What's really shocking is that this number is post provision
           | for future losses, which is a non cash accounting charge that
           | the media often uses to make banks look worse. These are real
           | losses.
        
       | a2tech wrote:
       | I wonder how the savings kickback feature would work under Amex--
       | I don't think they have any partnerships like that
        
         | anuragsoni wrote:
         | > savings kickback
         | 
         | Are you talking about cash back? If so Amex does offer cards
         | that support cash backs (I've had one for quite a few years).
         | If you are talking about savings accounts, Amex also offers a
         | High Yield Savings account whose rates are very competitive
         | with other banks in the US.
        
           | a2tech wrote:
           | Yes, the cash back into a high yield savings account. My wife
           | has it and it's a great setup
        
             | no1groyp wrote:
             | [dead]
        
       | gumby wrote:
       | Ha ha good luck, suckers. Negotiating with Apple is a fool's
       | effort: they have too much experience and are too good at it.
       | 
       | Amex are no dummies either (despite a couple of near death
       | experiences over the years). They'd be a good match with Apple
       | from a consumer perspective but I find it hard to imagine that
       | Apple would give up the terms of the sweet deal they struck with
       | Goldman nor can I believe Amex would be willing to accept those
       | terms.
       | 
       | Goldman isn't going to go out of business due to their botched
       | consumer foray, but I'm sure Apple would be quite content to
       | continue to peacefully pump blood out of Goldman until the
       | original agreement runs out.
       | 
       | And Goldman: next time don't recruit a DJ to be your part time
       | CEO!
        
         | carabiner wrote:
         | This is extraordinary because Goldman Sachs has been
         | negotiating contracts for 150 years, from companies to
         | governments. You can't expect them to win every bet, but it's a
         | striking example that a tech company might have better
         | financiers than a financial one.
        
           | gumby wrote:
           | Apple, headed by a supply chain guy, famously has a single
           | balance sheet and pl, not divisions. They are not afraid of
           | walking away from a deal that doesn't meet their criteria,
           | and they are past master at squeezing their suppliers.
           | 
           | Goldman is a sprawling group of interests, far more
           | transactional, and though it's no longer a partnership,
           | doesn't speak with one voice like apple does.
           | 
           | I don't like Goldman, and while I use apple gear I don't want
           | to do business with them beyond making purchases.
        
       | Simulacra wrote:
       | Was I the only person to get the Apple card and then cancel it
       | because I wanted to have the titanium card?
        
       | petercammeraat wrote:
       | Partnership with American Express could lead to Apple Card being
       | available in more countries.
        
         | [deleted]
        
         | lemax wrote:
         | Shrewd shopkeepers know the AMEX deal - higher transaction
         | fees, potential chargebacks, etc. Even when they do accept it,
         | I feel bad giving my AMEX to a small business, especially when
         | I'm abroad. Accepting AMEX is common at a high-end restaurant
         | or hotel around the world, but good luck once you're off the
         | beaten track...
        
         | mshockwave wrote:
         | I thought it's the opposite: MasterCard has much wider global
         | coverage compared to American Express.
        
         | troupo wrote:
         | American Express is often not accepted even in countries where
         | it's supposed to be present (e.g. quite a few shops in Sweden
         | don't accept AmEx).
         | 
         | Visa and MasterCard are much more universally accepted.
        
           | grepfru_it wrote:
           | Real talk, shops will not continue to reject AmEx when they
           | realize Amex is bringing the size and scope of the APPLE
           | consumer market
        
             | mikestew wrote:
             | If you want the Apple consumer market, you support Apple
             | Pay and then the cards you support don't matter.
             | 
             | Make me paw my credit card out of my wallet like an animal,
             | be it an AMEX or Apple Car, and I find somewhere else to
             | shop.
        
               | krustyburger wrote:
               | You must have a very dim view of people who prefer cash
               | or don't have a smart phone. All the pawing they do like
               | animals...
               | 
               | This is among the most classist comment I've ever seen on
               | HN. The funny thing is you seem to think your phone or
               | your smartwatch set you apart from those pawing animals.
               | Say nothing of the 1%, you're seemingly proud to be in
               | the 60%.
        
             | troupo wrote:
             | That consumer market is already available to them via Apple
             | Pay, and people paying with their Visas and MasterCards.
             | 
             | Apple Card is non-existent outside the US.
        
             | EdwardDiego wrote:
             | In my country they will, just because of the far higher
             | merchant fees Amex charges compared to Visa and Mastercard.
        
             | tedunangst wrote:
             | How many Amex holders don't have a second card? I've never
             | heard of anybody getting to the checkout line, then saying
             | oh drat, they only take visa, and walking out.
        
               | Sylamore wrote:
               | For 16 or so years Costco required you to have an AmexEx
               | card if you weren't paying with cash or debit, now they
               | only take Visa. This was apparently something lots of
               | newish members weren't aware of so it wasn't too uncommon
               | to be in line and have someone say they didn't have the
               | right card to pay. You'd then have to wait for the
               | checkout person to give them the Costco Amex card spiel.
        
               | gumby wrote:
               | OTOH I typically only have 2-3 non-Amex charges a month.
               | Costco is the main one (used to be Amex only too).
        
               | tedunangst wrote:
               | I'm sure lots of people use their Amex preferentially,
               | but I've never seen anyone put their hand on a door
               | handle, then see that only visa/mc stickers are in the
               | window, and walk away.
        
               | JumpCrisscross wrote:
               | I have. When someone wanted to expense something. Or when
               | they didn't want to bother with the Chase card declining
               | because it forgot they were still overseas or whatnot.
        
             | likpok wrote:
             | Maybe. I think Amex is still the leading corporate card --
             | hard to find a less price sensitive bunch than people
             | spending someone else's money. That was part of why Amex
             | was accepted in many places: high potential for big orders.
             | 
             | If my Apple Card switched to Amex I might switch the
             | default tap to pay card to something else. Right now it's
             | very convenient for everywhere that takes tap-to-pay,
             | but... who wants to deal with it sometimes not working?
        
               | notyourwork wrote:
               | It's basically zero effort to use a different card.
        
               | cheschire wrote:
               | I think GP's point was that with AMEX not being accepted
               | everywhere, it would no longer be a transparent action to
               | pay with tap. Now they would have to either deal with the
               | rejection and change to a non-default card, or they would
               | need to prepare in advance by looking around for what
               | kinds of cards are accepted. Neither of these things are
               | a big deal, but it's friction, and consumers don't like
               | friction.
        
               | likpok wrote:
               | Yeah I mean if it happens once or twice I'm gonna switch
               | to a different default card. The .5% extra cash back
               | isn't that much, especially for something that's all
               | about convenience.
               | 
               | Mostly the Apple Card was a novelty for me: 100% of my
               | usages is via Apple Pay.
        
             | Hamuko wrote:
             | Apple devices aren't nearly as universal outside of the US
             | (except Japan where they're even more universal) and there
             | are already payment options for non-US Apple users. I think
             | I have four different payment cards in my Wallet.
        
               | no1groyp wrote:
               | [dead]
        
         | vsnf wrote:
         | And ironically, less available in America.
        
         | tommoor wrote:
         | Do you have an AMEX? It's accepted basically nowhere outside of
         | the US, actually very annoying
        
           | zh3 wrote:
           | UK experience (some years back) of a platinum card was that
           | the few places who accepted it preferred Visa or Mastercard.
           | Minimal utility, basically.
        
           | [deleted]
        
           | Zizizizz wrote:
           | Anecdotally, I can use it in 75% of shops I frequent.
        
           | dvt wrote:
           | Total nonsense. I was traveling for 3-4 months last year, and
           | my AMEX was accepted almost everywhere in Spain, Portugal,
           | Germany, etc.
        
             | voter101 wrote:
             | In Germany being able to pay with a card is not a standard.
             | And from that subgroup of places accepting cards, a big
             | number of them will accept only Giro (German card
             | standard). Visa/MC is far from being universally accepted
             | and AMEX is even rarer.
             | 
             | That changes of course, but mostly in big cities' centers
             | (Covid accelerated things in Berlin). I hope businesses
             | catch up with the new wave of payment terminals like
             | iZettle and SumUp - they support all these different cards
             | without a problem
        
           | atkbrah wrote:
           | Where I'm from AMEX is basically used for free stuff and
           | cancelled afterwards. And for curiosity like reservations for
           | me and my fisherman's friends.
        
           | mcculley wrote:
           | In the last six months, I have used my AmEx in Italy, Canada,
           | and The Bahamas.
           | 
           | Where are you having trouble with AmEx?
        
             | fakedang wrote:
             | India, Malaysia, France, Switzerland and Germany. Go to
             | small towns in most of Europe and you'll find a significant
             | number of vendors not accepting Amex.
        
               | mcculley wrote:
               | I know it is not accepted in many smaller places. I was
               | reading maybe too literally the nonsense assertion,
               | "accepted basically nowhere outside of the US."
        
               | nottorp wrote:
               | Back when you needed to swipe that magnetic stripe the
               | Amex one was different and required a special reader that
               | almost no one in europe had. Except maybe tourist traps.
               | 
               | Not sure how it works now if Amex has discovered chips
               | and contactless. The payment processors probably still
               | need a separate path for Amex and I haven't seen that
               | logo in a lot of places that do display visa and mc. So
               | maybe it's still only available in tourist traps.
        
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