[HN Gopher] I created Clippy [video]
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       I created Clippy [video]
        
       Author : rhema
       Score  : 110 points
       Date   : 2023-06-09 14:01 UTC (2 days ago)
        
 (HTM) web link (www.youtube.com)
 (TXT) w3m dump (www.youtube.com)
        
       | h0ek wrote:
       | Funny story.
        
       | dukeofdoom wrote:
       | Clippy as a virtual assistant power by AI would work.
        
       | ftio wrote:
       | Plagiarizing a comment of mine from another post:
       | 
       | In general, cutesy UIs are fun only the very first time you use
       | them. But they're a liability in the long term because once the
       | novelty of the cuteness wears off, you risk really annoying your
       | users, especially in high-stress scenarios.
       | 
       | Expanding on that: Clippy is endearing now because it hasn't
       | annoyed anyone for a decade+, but it was a real nuisance --
       | difficult to disable and not nearly useful enough to justify its
       | incessant interrupting.
       | 
       | Avoid cutesy UIs.
        
         | ycombinete wrote:
         | Doubly so with cutesy "aw shucks" error messages.
        
         | jchw wrote:
         | Cutesy stuff is mostly just a culturally dependent thing, our
         | appetite in the U.S. seems rather low whereas sensibilities in
         | Japan and maybe East Asia in general are much higher. But
         | really, in my opinion, if you're going to do something cute in
         | a UI, the most important thing is to treat it like art rather
         | than directly as means to accomplish some "business" end like
         | appealing to a demographic or worse, for emotional
         | manipulation. It's best if it's done to authentically make
         | something pleasant and comfortable, rather than to check some
         | weird boxes from the higher ups. Otherwise, it's going to feel
         | immensely fake, and fire off the bullshit alarm of a large
         | population of people.
        
         | SebastianKra wrote:
         | I don't think cuteness anything to do with it.
         | 
         | It's when style interferes with the functionality, that people
         | start to get annoyed. But that applies to any aspect really:
         | Animations, Minimalism / Skeuomorphism, Simplicity /
         | Complexity...
         | 
         | Many apps successfully introduce cuteness through iconography
         | and illustrations. Eg. Duolingo, Bear Notes, TunnelBear. Also
         | look at Panic who have a (very mild) playful aesthetic in their
         | power-user development tools: https://nova.app
        
         | BossingAround wrote:
         | In the same way, I really dislike using references to popular
         | movies or characters in code samples or sample projects, esp.
         | if it is the official docs for a framework or something
         | similar.
         | 
         | I see a ton of "battle of superheroes" kinds of apps that try
         | to demonstrate cool stuff, like deploying distributed
         | applications over multiple clouds/k8s distributions, using
         | serverless, Istio, and who knows what. But I just can't get
         | over the fact that such tutorials are _not_ made for me, as I
         | 've not watched any superhero movie since I was ~10 years old.
        
         | JusticeJuice wrote:
         | Never put a pun in a UI
        
         | yard2010 wrote:
         | Let's not forget we're talking about the 90's Microsoft. Cute
         | or not they were bad at UI/UX, so bad that no guideline would
         | help them.
        
           | hulitu wrote:
           | You should see today's GUI. They are terrible.
        
       | voytec wrote:
       | Microsoft was already into drawn characters a few years earlier.
       | 
       | Microsoft Comic Chat[1] was their take on how IRC should look
       | like. It was quite popular for a short time and a bit annoying
       | for users with other IRC clients. MS Comic Chat user sessions
       | would send public messages upon joining channels: "# Appears as
       | ANNA".
       | 
       | https://en.wikipedia.org/wiki/Microsoft_Comic_Chat
        
         | hamburglar wrote:
         | Not sure where this falls on the timeline, but their well-
         | trodden "wizard" UI pattern that uses a series of modal prompt
         | dialogs to walk you through a process also used to be
         | accompanied by a literal cartoon wizard.
        
         | plastic3169 wrote:
         | MS Comic Chat is long forgotten but it gave us Comic Sans which
         | has amazing staying power.
        
       | bigmattystyles wrote:
       | Was clippy that bad or is it something we just love to hate or
       | pile on, but much like Nickelback, who cares, it's easy to ignore
       | / disable in clippy's case? I really don't remember as I was a
       | teen when clippy came out. I liked the Merlin version fwiw.
        
       | nickpeterson wrote:
       | Microsoft really missed an opportunity to bring back clippy when
       | showing chat gpt integration in office/windows.
       | 
       | It has deep nostalgia to a generation of computer users who are
       | non-technical. People that were annoyed by it were either power
       | users who wanted the machine to get out of their way, or learners
       | who didn't find it helpful.
       | 
       | I think in this case it would have worked much better and
       | simultaneously validated earlier failed ideas. They would be
       | viewed as ahead of their time, not like wrong futures.
       | 
       | Imagine the Microsoft press conference moment where clippy pops
       | up and ACTUALLY HELPS YOU. I'd probably cry a little.
        
         | williamtrask wrote:
         | Lol. Probably worried it would reproduce and become a paperclip
         | maximiser.
        
         | civilitty wrote:
         | This would complete the time loop started when the LHC was
         | first turned on and finally collapse our timeline back into the
         | time vortex.
        
       | Oddskar wrote:
       | The real interesting part about Clippy is not the cartoony art,
       | but the fact that it _actually_ would have been helpful if the
       | project managers of office would not have gutted it:
       | http://erichorvitz.com/lum.htm
        
       | naikrovek wrote:
       | am I the only one who remembers that his name was "Clippit"?
        
         | ziml77 wrote:
         | Nope, I remember when I was young flipping through options for
         | different assistants seeing that his name was Clippit. Bothers
         | me to this day that people call him Clippy and would look at
         | you as if you had two heads if you called him Clippit.
        
       | billfor wrote:
       | Clippy wasn't as bad as the ribbon.
        
       | codeulike wrote:
       | When Office XP launched in about 2001 Microsoft had a comedy
       | microsite all about Clippy being forced to retire (the angle
       | being that XP was so easy to use he was no longer needed). It was
       | entirely based around the idea that everyone was sick of clippy.
       | 
       | They had a couple of flash animations (the contemporary
       | equivalent of a viral video), recorded here for posterity. Clippy
       | was voiced by Gilbert Gottfried
       | 
       | Part 1: https://www.youtube.com/watch?v=tu_Pzuwy-JY
       | 
       | Part 2: https://www.youtube.com/watch?v=82KZG3Zy8xU
       | 
       | Part 3: https://www.youtube.com/watch?v=sAsV6_AawVw
       | 
       | Remains of microsite here:
       | https://web.archive.org/web/20031009044305/http://www.micros...
       | 
       | There was also a downloadable blues-type song which was titled
       | 'it looks like you're writing a letter', I can't find it anywhere
       | now but it was pretty good
       | 
       | edit: found the song! its at 1:01:35 in this video:
       | https://youtu.be/8bhjNvSSuLM?t=3690
        
         | perryprog wrote:
         | Wow, I'd never seen those before. As far as ads go, those seem
         | really stand-out--seriously creative, and even self-deprecating
         | for the sake of promoting XP.
        
         | jchw wrote:
         | Clippy played by Gilbert Gottfried? That was not on my bingo
         | sheet.
         | 
         | Compared with the Windows 95 video guide with Jennifer Aniston
         | and Matthew Perry, you can really feel the different era of
         | both Microsoft and maybe even social climate between them.
         | 
         | > flash animations (the contemporary equivalent of a viral
         | video)
         | 
         | Heh. It's kind of hard to boil down what flash animations
         | really _were_ in essence anymore, isn 't it? Clearly it's
         | obsolete _now_ , but something about limitations really does
         | breed innovation.
        
       | breadwinner wrote:
       | So Clippy came from Microsoft Bob. Microsoft Bob itself was a
       | response to General Magic's "social interface", known as Magic
       | Cap [1].
       | 
       | Another thing that came as a response to General Magic: Java.
       | Java was a response to General Magic's Telescript [2].
       | 
       | So Clippy and Java were both inspired by the same product!
       | 
       | Watch the video [3] for an important piece of history!
       | 
       | [1] https://en.wikipedia.org/wiki/General_Magic#Magic_Cap
       | 
       | [2] https://en.wikipedia.org/wiki/General_Magic#Telescript
       | 
       | [3] https://youtu.be/7PpTVrWSMlY?t=63
        
       | slfnflctd wrote:
       | I always thought the idea was ambitious and interesting.
       | 
       | The biggest problem, as he points out, was that it was a bit too
       | simplistic. Anyone who was anywhere near to being a power user
       | with work to get done was mostly going to be frustrated by it.
       | 
       | It was cute - even delightful - to me at first, then quickly just
       | got in the way. To my mind, two things which could make such an
       | idea more successful would be 1) making it easier to deactivate,
       | and 2) having a more robust 'advanced' mode which points you to
       | actual documentation, articles and support forums and other than
       | that leaves you alone. I don't think the tech for that second
       | part was possible back then (especially parsing natural language
       | inquiries), but it is now.
       | 
       | The characters I ended up using most were the little dog and the
       | bouncing ball. I didn't mind Clippy, but after seeing how others
       | reacted to him I didn't want people to know that. The animations
       | were great for all of them regardless, there was clearly a lot of
       | talent deployed there. Unfortunately that has almost no
       | connection to usefulness.
        
         | acomjean wrote:
         | >It was cute - even delightful
         | 
         | I remember enjoying the animations for the different
         | characters. I think you could click on the clips /dog/ globe
         | and trigger an random animations. Maybe a slow day at work.
         | 
         | I don't recall clippy being useful, but I wasn't a heavy word
         | user.
        
           | rompic wrote:
           | As far as I remember it wasn't for word only. At least the
           | dog (there also was a cat and I think a robot) were used as
           | the windows file search companion as well.
           | 
           | See https://youtu.be/lnOxTJwTmcc
        
             | banana_giraffe wrote:
             | It wasn't even just for MS applications. You could embed
             | the Agents in your own application via ActiveX. There were
             | some samples from MS of how to embed it in websites via
             | VBScript. There was also an Agent Editor so you could
             | create your own agents.
             | 
             | There were also downloadable agents from MS. I think there
             | were around a dozen or so different ones before they pulled
             | the plug.
        
       | jFriedensreich wrote:
       | I would not really consider the illustrator being its "creator".
       | Sure the illustration is an important part but the real
       | interesting questions would probably be answered by its product
       | manager.
        
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       (page generated 2023-06-11 23:01 UTC)