[HN Gopher] Update on Sharing
       ___________________________________________________________________
        
       Update on Sharing
        
       Author : mfiguiere
       Score  : 118 points
       Date   : 2023-05-23 18:56 UTC (4 hours ago)
        
 (HTM) web link (about.netflix.com)
 (TXT) w3m dump (about.netflix.com)
        
       | jakebasile wrote:
       | I think it's pretty ridiculous for Netflix to define what is and
       | isn't my "household".
        
         | tinglymintyfrsh wrote:
         | What if you have 5 homes (with 5 different ISPs)? Is each a
         | household or are the collection of people households?
         | 
         | What if you have friends who are basically family who more-or-
         | less live with you? Are they not part of the "household"? _"
         | Sorry, Bob, while you maybe my daughter's godfather and donated
         | a kidney to me, you're now going to need your own Netflix
         | account because Netflix wants to mash the 'pump corporate
         | profits' button that has been a primary contributing factor of
         | both embarrassing wealth transfer from the poor to the rich and
         | inflation post-pandemic."_
        
           | KomoD wrote:
           | Who has 5 homes?
        
       | s1k3s wrote:
       | Glad they're actually pushing this. The fact that people think
       | it's somehow their right to use stuff for free, that others had
       | to put in work for, is mindblowing for me.
        
         | kstrauser wrote:
         | It would be more understandable if their founding CEO wasn't on
         | record saying that they were happy to have people share their
         | accounts, especially with their kids.
        
         | autoexec wrote:
         | > The fact that people think it's somehow their right to use
         | stuff for free, that others had to put in work for, is
         | mindblowing for me.
         | 
         | People aren't pissed because they can't "use stuff for free"
         | anymore. You can already pirate every show that's on netflix.
         | People are upset because they were sold one thing, and now will
         | not be getting what they paid for. I paid for x number of
         | simultaneous devices/streams. I paid for a service which told
         | me sharing passwords was perfectly fine. That's what I signed
         | up for.
         | 
         | Now netflix changes the rules, which after multiple price
         | increases, a library that has declined in quantity and quality,
         | and an interface that is still terrible and increasingly
         | stuffed with ads there is nothing mindblowing about the hate
         | they're getting. They absolutely deserve to lose customers.
        
       | notatoad wrote:
       | i see the thread is full of people predicting that this is going
       | to be a bad decision for netflix, because they personally
       | cancelled their accounts or are going to. and i cancelled my
       | netflix account too - recent changes to pricing and policies made
       | me re-assess whether it was worth it for me, and i decided it
       | wasnt'.
       | 
       | but it's always good to remember that our own actions aren't
       | necessarily the same as everybody else's. netflix has been
       | rolling this out in a slow and cautious way across their
       | territories, surely monitoring the impact, and decided to
       | continue. and earnings are up, they've beaten or at least met
       | projections the last couple quarters. whatever they're doing
       | seems to be working.
        
       | greatgib wrote:
       | I really hate them for this move for them being fuckin
       | hypocrites.
       | 
       | In theory it would be ok to have such a rule. But for years they
       | have used the sharing of account as a marketing trick to get new
       | users. Imagine that they have 3 offers, with the most expensive
       | one not far from 2x times the entry level price. The main
       | difference was the ability to have 2 or 4 person's watching at
       | the same time. Normally you would not have a real need for taking
       | more than basic plans, but they pushed people to take the highest
       | plan and share.
       | 
       | Now that they reached a peak in term of users, they switch their
       | speech and pretend that they have to do a change because people
       | are abusing of something that was not allowed to them in the
       | first place.
       | 
       | So they need to get a good lesson with mass cancellation and
       | downsizing subscriptions.
        
       | zamadatix wrote:
       | Honestly, I wouldn't have minded something like "buy an extra
       | member" if it were introduced years ago. Introducing it now just
       | seems to be a trigger to re-evaluate "is Netflix really worth
       | that much" at a time their content selection doesn't look as
       | amazing as it once did. I'm coming from a background of having
       | recently cancelled my account though, and may be biased in
       | thinking along those lines as a result.
       | 
       | Overall it'll be interesting to see how much impact this actually
       | has or doesn't have for subscription volume. My guess is maybe
       | not as much as the usual uproared comments would have you think.
        
         | joemi wrote:
         | > Overall it'll be interesting to see how much impact this
         | actually has or doesn't have for subscription volume. My guess
         | is maybe not as much as the usual uproared comments would have
         | you think.
         | 
         | I suspect you're right about this. This change has no effect on
         | the people who aren't sharing their account, so those people
         | have very little incentive to comment except perhaps out of
         | sympathy for those who it will affect. So most of the uproar
         | will understandably be negative, even if a majority of users do
         | not share their account.
        
           | bee_rider wrote:
           | I'm not sure.
           | 
           | These services only have new good content like 50% of the
           | time. So it makes more sense to cycle subscriptions on and
           | off. This is harder if you've given someone your password
           | (I'd definitely not be subscribed to Disney+ right now if my
           | sibling wasn't using it).
        
         | yieldcrv wrote:
         | > at a time their content selection doesn't look as amazing as
         | it once did
         | 
         | I feel like Netflix is seasonal. Just like Disney+ and HBO.
         | 
         | Come fall Netflix will debut a bunch of viral bangers, and by
         | February you'll be questioning if Netflix is worth it again.
        
           | joemi wrote:
           | That's how I treat all streaming services nowadays. With the
           | fractured landscape it's kind of the only way to handle it
           | now.
        
           | zamadatix wrote:
           | I was probably ~3 years delayed in cancelling Netflix based
           | on actually using it. I started maintaining a watchlist of
           | what I actually want to watch instead of constantly
           | searching/cross-referencing through what is new or currently
           | available on these interfaces designed to hide how little
           | good new content is actually there. Eventually I found out
           | there wasn't really that much I was actually interested in on
           | the services anymore and, for what there was, I came the
           | conclusion pirating was once again the better option in terms
           | of availability, quality, and user experience.
           | 
           | Barring returning to piracy, I think I'd still have cancelled
           | but sometimes subscribed for a month on the rare occasion
           | something like The Queen's Gambit (2020) came out then cancel
           | for a few years again.
        
             | ghaff wrote:
             | Netflix is the one that's probably the most marginal for me
             | these days. I don't really binge watch or drop in and out
             | much but I should probably look with summer coming up to
             | see if I really want it given I have other services and I
             | watch a fairly modest amount of video.
        
         | gordon_freeman wrote:
         | I used to subscribe ALL of the streaming services (Netflix, HBO
         | Max, tv+, Paramount+, Disney+, Hulu etc.) but cancelled all of
         | them because it was getting too much choices on too shallow
         | content. Now I rely on PBS (Passport that comes with my monthly
         | donation), YouTube and Peacock (comes free with Xfinity wifi)
         | and if I like a movie I could just rent it. This is working out
         | well for me.
        
         | deltarholamda wrote:
         | I wish they had done this from the get go. My family has never
         | shared a password with anybody, and I'm pretty confident that
         | some of their price hikes reflected the reality that they had
         | to deal with password sharers.
         | 
         | All I know is that with the fracturing of the streaming
         | landscape, where everything requires a separate
         | $8.99/$11.99/$15.99 (or whatever) monthly fee, downloading
         | Linux ISOs starts to look more and more attractive.
        
           | p1mrx wrote:
           | I only use Debian in theaters.
        
           | joemi wrote:
           | > downloading Linux ISOs starts to look more and more
           | attractive
           | 
           | Is that a veiled reference to piracy? If so, why not just say
           | piracy?
        
             | nickthegreek wrote:
             | Been code for piracy from at least 2008.
             | 
             | https://www.urbandictionary.com/define.php?term=Linux+ISO&a
             | m...
        
             | deltarholamda wrote:
             | For one, it's funnier. Secondly, declaring an intention to
             | commit a crime on the Internet doesn't have a great track
             | record.
        
             | smith7018 wrote:
             | I think they were making a thinly-veiled reference to
             | torrenting (because for a long time the only legit use case
             | for torrenting was Linux images?) but I'm not sure
        
             | morpheuskafka wrote:
             | It's a joke as that is one of the few significant non-
             | piracy uses of torrents.
        
           | bee_rider wrote:
           | Should have shared passwords, at least you could trade a
           | Netflix for a Hulu or whatever.
           | 
           | Apple TV is $6.99 a month. Netflix looks to be $9.99
           | (ignoring the ad-subsidized offering which isn't really
           | comparable). It is kind of hard to share an Apple TV login
           | (at least I wasn't able to figure out how to share it without
           | also sharing my whole Apple account), so I guess that extra
           | $3 must be the price of all the sharing going on.
           | 
           | Although, Apple TV seems to have much better in-house shows,
           | so who knows?
        
             | deltarholamda wrote:
             | >Should have shared passwords, at least you could trade a
             | Netflix for a Hulu or whatever.
             | 
             | Yeah, I fell into the "do the right thing, it will be
             | better" trap.
             | 
             | The modern solution is to sign up for a service, binge
             | watch everything on it, and then cancel. But I don't really
             | binge watch, and we have enough people in the house with
             | different tastes it doesn't really work that well.
             | 
             | What really killed me is I pay for PBS Passport. But there
             | are some shows with different licenses (I guess) that are
             | only available on other services.
        
             | zamadatix wrote:
             | It gets a bit more complicated than that, e.g. Apple TV+
             | doesn't have tiers and the $9.99 Netflix plan won't get you
             | 4k. That said, it's also more complicated than assuming the
             | cost difference is all due to password sharing. Who has the
             | better media agreements? Is a particular player trying to
             | buy market share or focusing on maximizing margin of the
             | share they have? How does having an integrated hardware
             | ecosystem vs partners play into the cost structure? These,
             | and more, can all factor into the subscription price,
             | beyond password sharing.
        
               | DeRock wrote:
               | > $9.99 Netflix plan won't get you 4k
               | 
               | It doesn't even get you 1080p (for that you need the
               | $15.49 "standard" plan, and 4k comes on the $20 a month
               | plan)
        
       | gjulianm wrote:
       | This is a US rollout of a restriction that they have already
       | deployed in Latin America and Spain among other countries [1],
       | that they restrict your account to a single household. So, no
       | password sharing with friends.
       | 
       | I am honestly surprised they keep pushing this. In Spain, Netflix
       | is among the most expensive options, and the most expensive if
       | you consider the features you get (the 7,99 euro option just
       | gives you HD, not full HD, and only one concurrent device); and
       | the content quality has been going downhill and has lost a lot of
       | staple shows. Most people I know that had Netflix just canceled
       | their subscription once the deadline hit, because the price for
       | extra members is ridiculous (basically a full subscription cost)
       | and without password sharing it's not worth it compared to the
       | other options.
       | 
       | I guess that the move didn't have as much effect as people
       | thought it did, and that's why they're continuing the rollout.
       | 
       | 1: https://about.netflix.com/en/news/update-on-sharing-may-us
        
         | autoexec wrote:
         | > I guess that the move didn't have as much effect as people
         | thought it did, and that's why they're continuing the rollout.
         | 
         | 1 million people canceled their netflix accounts in Spain over
         | the change. The new policy has already cost them several
         | million dollars. That's a pretty major effect. Maybe they think
         | people sharing passwords costs them more over time, or maybe
         | they're just willing to hemorrhage users now hoping that
         | they'll somehow win some back later under tighter restrictions,
         | and at higher prices. It still seems like a gamble to me,
         | considering they have a ton of competition with better
         | libraries.
         | 
         | I think cracking down on the worst offenders (hundreds of
         | people all over the globe using the same account) and keeping
         | accounts to a reasonable number of simultaneous streams would
         | have been a much better option.
        
         | mdasen wrote:
         | > I am honestly surprised they keep pushing this
         | 
         | I'm not surprised. One of the big problems that faces Netflix
         | is market saturation. Lots of companies like Google or Facebook
         | can grow profits by getting you to use their service more. The
         | more you use, the more they earn. Netflix can only get more
         | revenue by getting more paying users or raising prices on
         | existing users.
         | 
         | In the United States and Canada, Netflix has 74.4M subscribers.
         | The US has 124M households and Canada has 15M (139M total). 54%
         | of US/Canadian households already subscribe to Netflix. If each
         | of those paying subscriptions is also being used by a second
         | non-paying household, that means that 100% of US/Canada has
         | Netflix. If that's true, the only way for Netflix to gain
         | revenue would be by raising prices or eliminating the account-
         | sharing and hoping that more people will be paying customers.
         | 
         | I'm sure Netflix has run the numbers based on their internal
         | data. They already know who is sharing accounts. If 50% of
         | accounts are sharing, that means that the 74.4M subscribers
         | becomes 111.8M households and 80% of US/Canada. Basically,
         | Netflix should know how close to the total number of households
         | already use Netflix (even if they aren't paying for it).
         | 
         | If 80% of households already have access, you've basically hit
         | your growth limit. You can't expect 100% - only 87% of
         | households have broadband internet in the US and some people
         | just won't be interested. It seems reasonably likely that
         | Netflix is pretty close to their growth limit in the US/Canada
         | without going after account sharing. If 50% of accounts are
         | sharing, they've probably hit 90-95% penetration in the
         | US/Canada given that 13% of households don't have the internet
         | required for Netflix.
         | 
         | I'm not surprised simply because it seems like the only avenue
         | of growth for Netflix in many markets. Netflix doesn't charge
         | you per show. They don't have add-on packages for sports or
         | whatever. If you love your local take-out place, you might
         | order from there more. If you love Facebook, you watch more of
         | their ads. If you love Netflix, you don't buy a new account
         | each day. To keep growing in many areas, Netflix needs to break
         | up account sharing.
        
           | autoexec wrote:
           | > To keep growing in many areas, Netflix needs to break up
           | account sharing.
           | 
           | That trick only works once and then they're right back to
           | where they were with zero growth because everyone already has
           | a netflix account or they've been so pissed off at netflix
           | changing the rules of their service and with price hikes, and
           | the decline in content, that they've already canceled and
           | moved on to the many many competitors with bigger/better
           | libraries.
           | 
           | Netflix (and most companies really) shouldn't expect or aim
           | for endless growth. They should just strive to make a healthy
           | profit and sustain that over time. Their profits will
           | increase as their costs go down and global population grows,
           | as well as by moving into new markets.
           | 
           | That said, netflix still has some opportunities to make more
           | money. They can sell their shows on physical media (I have
           | season one of Stranger Things on DVD), and sell merch for
           | their popular shows. Now that netflix is heavily invested in
           | production they have even more opportunities to sell things
           | to fans. Their challenge now is creating content that people
           | want to spend money on, and not pissing off the customers
           | they have.
        
             | mdasen wrote:
             | > That trick only works once and then they're right back to
             | where they were with zero growth
             | 
             | Yep, it just kicks the can down the road, but it might kick
             | it ten years down the road.
             | 
             | One of Netflix's big problems is that they're really just
             | HBO, but with more subscribers. As we're both talking
             | about, they have some limits on their growth. At the same
             | time, people have generally thought of them like a tech
             | company.
             | 
             | > Netflix (and most companies really) shouldn't expect or
             | aim for endless growth. They should just strive to make a
             | healthy profit and sustain that over time.
             | 
             | The problem is that's extremely hard to actually do. People
             | say this all the time, but often don't think about what it
             | means. The problem is that if you're not trying to grow and
             | change, usually someone comes along and pulls the rug out
             | from under you. 1990s/early-2000s HBO could be described as
             | happy with its premium-cable position and not needing to go
             | for big growth. They would grow as the population grew.
             | Except then Netflix decides to make a huge play: invest in
             | tons of content and a big new streaming platform. Now
             | Netflix starts taking over that space and taking a bigger
             | share of the dollars being spent on video entertainment.
             | 
             | The problem is that customers aren't going to be loyal to a
             | zero-growth, steady-profit company. Someone is going to
             | come along and offer something that might be better - and
             | if you aren't growing and investing, it's easy to get left
             | behind. There's often a bear behind you and you need to
             | keep running.
             | 
             | In fact, when Netflix launched its streaming service, it
             | knew that it had to grow into a content producer and not
             | simply a streaming service. Netflix could have said "we're
             | so happy you love our streaming service, we'll just keep
             | licensing whatever content we can for your subscription
             | fees minus a cut for us." The company would have died.
             | Licensing costs would go up, content producers would launch
             | their own services like Disney+ and HBO Max, and customers
             | that loved Netflix at the start would have left the
             | service.
             | 
             | In fact, Netflix had to grow. Netflix had 7.5M subscribers
             | when streaming started. 3 years later that was 20M. If
             | Netflix didn't grow a lot more, they wouldn't be able to
             | produce the amount of content that would keep customers
             | around. 20M subscribers at $8/mo (the 2010 price and
             | subscriber count) would be $1.9B in revenue per year.
             | Netflix is spending $17B on content per year to keep their
             | subscribers.
             | 
             | Maybe you argue that yes Netflix had to grow back then, but
             | when you're Netflix's size now they could go zero-growth
             | and allow sharing. But what happens when another company
             | sees an opening to eat short-term losses building up a
             | large content catalog on a non-sharing platform? Let's say
             | I can get as much VC as I need and I build up an amazing
             | catalog of content spending $40B per year on content and
             | $8/mo service, but no account sharing on my service. I have
             | way more and better new content than Netflix. I've seen the
             | weakness in Netflix's business model (account sharing) and
             | I've "solved" that issue by disallowing it from the start.
             | Netflix subscribers start canceling (so they're now
             | negative growth) and when my service feels established I
             | can start raising prices to $10, $12, and $15 as time goes
             | on and I've achieved 120M US/Canada subscribers instead of
             | just 74M. Yes!
             | 
             | Zero-growth can certainly work for a while. At some point,
             | it's hard because someone will attack that weakness and
             | you'll end up with negative growth. Maybe what you were
             | originally known for becomes just a feature. How many
             | pieces of software have just become features of your OS? ht
             | tps://en.wikipedia.org/wiki/Sherlock_(software)#Sherlocked.
             | ... If Netflix hadn't pursued growth and invested heavily
             | in content to fuel growth, their product (the streaming
             | platform) would simply be copied by competitors who would
             | then have better economics over the content. Heck, all the
             | content companies that didn't invest in streaming saw
             | Netflix eat their lunch for a time.
             | 
             | I think too many people have this idea that you can easily
             | run a stable business with stable healthy profits, but that
             | there's this insane compulsion toward growth. The problem
             | is that there's always others coming to eat your lunch and
             | customers aren't going to be loyal to you as a company. If
             | Netflix hadn't invested in growth, someone else would have
             | and then offered more and better content and then everyone
             | would scream "why isn't Netflix offering as much good stuff
             | as OtherFlix?" Well, you wanted Netflix to be focused on
             | zero-growth stable profits and so another company came
             | along and got better economics so they could offer more to
             | customers than Netflix could.
             | 
             | Right now, Netflix has the most subscribers and that gives
             | them the best economies of scale in the industry. Others
             | are starting to catch up and could become larger if Netflix
             | doesn't keep growing. At that point, it will be harder for
             | Netflix to retain customers since they'll have less money
             | to spend on content than competitors. Yes, we can complain
             | all day about Netflix's content, but they still have the
             | best subscriber count to create content with. That's a huge
             | advantage in retaining subscribers - and an advantage they
             | might lose if they go for zero-growth.
        
               | bombcar wrote:
               | You can sidestep the "growth trap" if you can become a
               | utility.
               | 
               | Disney+ could do that, they have a huge backlog of
               | children's content and people will pay for "the digital
               | babysitter". All they need to do is buy cocomelon and
               | pinkfong and they'd rule the upcoming generation.
               | 
               | But if your content sucks, then a competitor can eat your
               | lunch by having good content.
        
       | kossTKR wrote:
       | This seems like a weirdly public rollout.
       | 
       | I've always had the intuition that bigcorps with relaxed anti
       | piracy enforcement were better off because of networks effects
       | and goodwill.
       | 
       | This honestly makes me want to cancel my subscription.
       | 
       | Why not just silently do this? What's the actual deal here?
        
       | librish wrote:
       | I feel like the moral outrage over this is a little overblown.
       | Reading the terms it seems clear that Netflix is targeting people
       | who are blatantly account sharing. It makes sense to worry that
       | this will inconvenience people who have non-typical lifestyles
       | though.
       | 
       | Similarly, saying this is a bad business move seems without any
       | evidence seems rash. I don't think anyone at Netflix particularly
       | _wants_ to implement this so my guess is that they have some
       | pretty compelling evidence for why this makes sense.
       | 
       | Anecdotally, most people I know are sharing the majority of
       | streaming accounts with multiple people.
        
         | paxys wrote:
         | I don't think there's any possible check for "blatantly account
         | sharing". Whether there is a single account being passed around
         | among a dozen friends, a parent sharing an account with their
         | kid in college, a husband and wife using an account on their
         | different business trips or whatever else, it's all the same to
         | Netflix.
        
         | batiudrami wrote:
         | I think companies can charge what they want for content and
         | people are able to not use the service if they don't like the
         | price. So I think the moral outrage is ridiculous.
         | 
         | But, like you suggested, my house has access to 6 steaming
         | services, all shared with other people, which leaves our
         | monthly outlay at about $25. That's a reasonable price to pay
         | for me, and if I stop being able to share I will start to make
         | some choices about my subscriptions. I wonder how this ends for
         | Netflix, cashflow wise. They definitely aren't worth the $20/m
         | they're asking, especially because by comparison that's what I
         | pay for the rest combined. In terms of content I actually want
         | to watch they're probably only about 4th best.
        
         | jackson1442 wrote:
         | Most of the backlash is because:
         | 
         | - one of the things you pay for in your netflix tier is the
         | number of "screens" - 4 screens = 4 simaltaneous streams. Many
         | people think the screens are theirs to use how they see fit
         | 
         | - netflix used to _encourage_ password sharing[0]
         | 
         | - and of course, the number one rule of the internet: never
         | charge for what you used to offer for free
         | 
         | [0]: https://twitter.com/netflix/status/840276073040371712
        
       | xbmcuser wrote:
       | I still have a Netflix account as my family in another country
       | use it. If get this letter I will probably close the account
        
         | nomel wrote:
         | These types of comments completely justify Netflix's actions,
         | in my mind.
        
       | xur17 wrote:
       | Are they actually blocking extra users, or is this just the
       | precursor?
        
       | gumby wrote:
       | I don't understand their logic.
       | 
       | First: you can subscribe to _n_ simultaneous streams /downloads.
       | Ours is 2, and sometimes the kids complain, and end up sorting it
       | out somehow.*
       | 
       | Second: if you have a kid at college, they "live at home" for
       | various other mechanisms (count as a dependent for taxation;
       | qualify for parents' health insurance, can vote in their home
       | district regardless of where they live; can be part of a family
       | phone plan, family apple plan, etc etc...)
       | 
       | * And third: they don't seem to argue about netflix much any
       | more; I think if I dropped the sub to a single session everybody
       | would still be fine. Netflix seems to have an increasing density
       | of junk content, losing its distinguished position.
        
         | crazygringo wrote:
         | The logic seems pretty clear to me, both in terms of financial
         | necessity (keeping Netflix in business) and in terms of policy
         | for households.
         | 
         | And Netflix is a private company, so however dependents or
         | health insurance or voting or phone plans are defined is
         | irrelevant. Also, all of those definitions are different from
         | each other _anyways_ , so it's not like there's any consistency
         | in the first place.
        
           | mikeortman wrote:
           | This isn't about keeping Netflix in business, they are doing
           | just fine. This is about squeezing out every last drop of
           | exponential growth expected by shareholders.
        
             | crazygringo wrote:
             | Their stock plummeted 75% between Oct 2021 and June 2022.
             | That's not "doing just fine" by _any_ standard.
             | 
             | So no, this isn't about squeezing out every last drop, this
             | is about making necessary structural changes to remain
             | viable in the long-term.
        
       | jkaplowitz wrote:
       | So in which countries have they rolled out this policy so far? I
       | remember enough from some prior announcement to know that the US
       | is not the first or only such country, and that it's not yet
       | worldwide, but I don't remember where else it's in place.
        
       | kylemh wrote:
       | If I'm nomadic and live in a different "household" every 1-3
       | months... Do I have any options?!
        
         | crazygringo wrote:
         | Yes it works fine -- their policy and this e-mail are explicit
         | that it works "on the go". Your option is a regular
         | subscription.
         | 
         | As long as you pay for a single subscription and you're not
         | sharing it with others who try to keep accessing it after
         | you've moved on to a new location, there's no problem.
         | 
         | Just make sure you log out of your account on the living room
         | TV when you leave a home, that's all you need to do.
        
         | Paul-Craft wrote:
         | _That_ is actually a very good question. I know people who
         | literally do this, though not only moving  "households" every
         | few months, but moving _countries._
         | 
         | TBH, my guess is NFLX's solution is going to be "Yeah, fuck
         | those 12 people who do that. We've got bigg^H^H^H^H more
         | lucrative problems."
        
           | kylemh wrote:
           | I do this. It's why I asked
        
           | hn92726819 wrote:
           | Netflix should invest in learning about ^w :D
        
             | Paul-Craft wrote:
             | What LeetCode problem is that one?
             | 
             | (Yes, yes, is joke.)
        
       | tristor wrote:
       | I pay for the maximum subscription for Netflix, and we are heavy
       | Netflix users. We also share the account with my elderly parents
       | who occasionally watch something because we tell them to do so.
       | If the fact that this is the case causes Netflix to take action
       | with my account, I'm happy to take my $21.74 ($19.99+tax)/mo and
       | tell them to shove it.
        
       | dangerboysteve wrote:
       | In Canada, I had the full pickle 4K account and my girls in
       | another city used my account. When the new rules kicked in, I cut
       | my plan and pay half now. And I'll cancel it this month. The
       | service is just not worth it with all the crappy content.
        
         | ChikkaChiChi wrote:
         | This is the most mind-blowing aspect of this. Kids away at
         | college use their parents' accounts for entertainment. Those
         | kids graduate, then get their own accounts.
         | 
         | Netflix is shooting themselves in the foot. These kids will
         | just adopt content from other providers.
        
           | pcthrowaway wrote:
           | > Those kids graduate, then get their own accounts.
           | 
           | Pretty sure those kids graduate and keep using their parents
           | accounts (source: I graduated >10 years ago, still use my
           | parents account). Unless they have kids of their own and need
           | their own account.
           | 
           | But most gen Z and millennials are pretty broke (half living
           | paycheck to paycheck: https://fortune.com/2023/05/19/quiet-
           | quitting-side-hustle-se... -> https://archive.is/u415s ), so
           | many wouldn't be able to pay for netflix on their own
           | 
           | Shared netflix has been a nice way for boomers and gen X to
           | do something nice for their struggling kids. Really curious
           | if Netflix will even make more money from this. Even if
           | revenue doesn't change or decreases, they might also benefit
           | by paying less in bandwidth per paying user.
        
           | MikeBVaughn wrote:
           | If there's one thing I know from experience, it's that
           | college students definitely won't turn to explicit piracy.
           | Never happens, don't worry about it.
        
           | crazygringo wrote:
           | Kids away at college will just get their own accounts now.
           | Compared to the cost of college with room and board, a
           | monthly Netflix subscription is nothing, especially with the
           | cheap ad-supported tier. Kids away at college do things like
           | eat at restaurants and buy clothes which require money too,
           | and if that money's coming from parents then so will a
           | separate Netflix account.
           | 
           | It's not like it's some great American tradition that kids at
           | college use their parents' streaming account. Nor did kids
           | ever start getting their own Netflix subscription after
           | graduating. If they were using it during college, they would
           | continue after college, because why wouldn't they?
           | 
           | In other words, being at college doesn't have much of
           | anything to do with anything.
        
             | autoexec wrote:
             | > Kids away at college will just get their own accounts
             | now.
             | 
             | Or they won't and they'll just watch literally any other
             | service which doesn't harass them about their precise
             | location day to day, or worse they'll just go back to
             | downloading all their shows like starving college kids used
             | to until netflix showed up and was actually affordable and
             | more convenient than piracy.
        
               | crazygringo wrote:
               | Or all services will do this, and students will just pay.
               | 
               | Sure, there will be college students who are more
               | technical and comfortable paying for a VPN and who will
               | invest in an external hard drive and will download
               | torrents in advance of watching, as there always has
               | been.
               | 
               | But that's way too complicated for most folks. And
               | between the price of a monthly torrenting-friendly VPN
               | and enough storage, the ad-supported tier of Netflix
               | probably winds up being cheaper anyways.
        
           | Paul-Craft wrote:
           | With kids and parents, what may very well happen is that the
           | parents start subsidizing kids' individual accounts while
           | they're already in school. It's not like the few extra bucks
           | a month is meaningful compared to the low 5 figure sum it
           | takes to send a kid away to college.
        
           | nashashmi wrote:
           | They are helping kids study now. when my cousin asked for the
           | password on her first day in college, i said no.
        
       | kstrauser wrote:
       | From https://www.cnet.com/tech/services-and-software/netflix-
       | is-c... :
       | 
       | > "We love people sharing Netflix," CEO Reed Hastings said
       | Wednesday at the Consumer Electronics Show here in Las Vegas.
       | "That's a positive thing, not a negative thing."
       | 
       | > Hastings, who earlier in the day also revealed Netflix was now
       | in 130 countries, didn't address broad password swapping, but did
       | say a household sharing an account was fine. A lot of the time,
       | he said, household sharing leads to new customers because kids
       | subscribe on their own as they start to earn income.
       | 
       | I mention this lest anyone wrongly think Netflix has the moral
       | high ground on this. Their CEO explicitly said it was OK to share
       | your account, especially with your kids. It's not like those of
       | us who did so were trying to be sneaky and steal service.
       | 
       | If Netflix wants to change the rules, that's their right. I
       | loathe that this is sometimes being portrayed as a crackdown on
       | piracy, though.
        
         | autoexec wrote:
         | They also advertised their plans as allowing a certain number
         | of active screens at once. If I pay for something that allows
         | three people to watch at the same time on different devices I
         | don't care which house or what building those three people are
         | sitting in.
        
         | suddenclarity wrote:
         | Am I missing something? You quote the CEO saying it's fine to
         | share account within the household and eventually the kids will
         | grow up and get their own accounts when making money and
         | moving. How does it differ from Netflix now saying that you're
         | not allowed to share your account with people OUTSIDE of a
         | household unless paying for it?
        
           | kstrauser wrote:
           | Yes, you're missing something: the CEO said, quote, "we love
           | people sharing Netflix". There's no plausible interpretation
           | where they're referring to people living under one roof,
           | because of course those people can share the account. That's
           | why they have profiles in the first place. Additionally,
           | their premium plan includes "download on 6 devices". They
           | didn't intend that for the average person who has 6 Netflix-
           | capable devices themselves, as most people have far fewer.
           | 
           | No, the only viable interpretation of their account setup is
           | that it's explicitly designed for several people to use a
           | single account. That means the "several family members in one
           | house" setup is the baseline, and "people sharing Netflix"
           | couldn't reasonably mean "...with their spouse and kids
           | living with them.
        
             | suddenclarity wrote:
             | You're making assumptions with no context. This is how
             | TechCrunch cites it:
             | 
             | > "We love people sharing Netflix whether they're two
             | people on a couch or 10 people on a couch,," Hastings said.
             | "That's a positive thing, not a negative thing." To
             | illustrate this example, he spoke of how a parent may share
             | their login with their child. And when that child grows up,
             | they will usually subscribe to Netflix, too.
             | 
             | Unless the couch is spanning multiple households, I don't
             | see evidence for the claim. His keynote makes no mention of
             | this so I assume it's mentioned somewhere else but I can't
             | find the source. The CNET site is truly garbage.
             | 
             | Regarding 6 devices, that's nothing today, even considering
             | an average family with two kids. Everyone will have their
             | own phone so that's four. Then you'll have multiple TVs,
             | computers, and possibly one or two tablets. My family of
             | three (one kid), have 10 devices and I don't see that as
             | out of the norm.
             | 
             | https://techcrunch.com/2016/01/11/netflix-ceo-says-
             | account-s...
        
               | nickthegreek wrote:
               | That is silly though. There was never an expectation that
               | only 1 set of eyeballs would watch a stream.
               | 
               | Netflix tweeted in 2017 that "Love is sharing a
               | password". There is no other way to read that statement
               | other than being pro sharing. Which makes sense, I pay
               | for X concurrent streams. Let me use my streams, period.
               | 
               | https://twitter.com/netflix/status/840276073040371712
        
               | kstrauser wrote:
               | Regarding your last paragraph: I agree, and that bolsters
               | my point. Intra-household sharing is baked into their
               | account design, so of course Netflix supports and
               | encourages that. There'd be no need for anyone to ask
               | their CEO if they support intra-household sharing, or him
               | to state that they do. It's a given. That strengthens the
               | argument that he _must_ have been referring to sharing
               | _between_ households when he said  "we love people
               | sharing Netflix". Otherwise the question, and his
               | response, would be vacuously true.
        
       | tinglymintyfrsh wrote:
       | My first thought: How is this going to block me from Netflixing
       | on a United flight or in a hotel? It seems problematic.
       | 
       | Also, there are nontraditional families with multiple homes. How
       | many accounts do they need?
        
       | deepzn wrote:
       | Netflix once had an advantage, mostly tech and UI based, as well
       | as network effects. I feel all of it has subsided. They did well
       | to weather the studios and networks pulling their content into
       | their own services. While deciding to invest in original content
       | early, they built a pretty decent library, but they're still way
       | behind with other networks who have 50+ years of content.
       | 
       | While their focus now to cover the breadth of programming like
       | cable as opposed to quality content, means they will likely stay
       | where they are (lose selective subs, and gain cable subs) but
       | just not as an emerging tech co. with new ideas that was once the
       | N in FANG, but just as a legacy media network, while their
       | consumers have a wealth of choices fighting for their time
       | including social, gaming, real world events, etc.
        
       | nocoiner wrote:
       | I really dislike how every corporate communication regarding an
       | "update" now means "here's how we're making things worse for
       | you."
       | 
       | I know honesty has never really been the fundamental value of
       | public relations initiatives, but it would be refreshing to
       | occasionally see a company saying that they're putting the
       | squeeze on customers because they need to protect their margins
       | or even just because they can. The formerly-neutral "update" is
       | starting to rankle.
        
         | jader201 wrote:
         | Reading this one, though, this seems like a rare case where
         | they're _not_ trying to spin it as a positive for the customer.
         | 
         | They pretty much just state what they're doing, and even ack at
         | the bottom that there are other options.
         | 
         | FWIW, I'm not (currently) a subscriber, and only subscribe
         | seasonally as shows get released that I'm interested in (e.g.
         | Stranger Things), which isn't often.
        
         | bee_rider wrote:
         | Somehow I find "clarifications" which rescind an obviously
         | boneheaded move to be more annoying. At least the bad-update
         | isn't an attempt to totally gaslight us.
        
         | koyote wrote:
         | I received an e-mail update several weeks ago from a company
         | that actually improved and made things cheaper in every way.
         | 
         | I had to read it 5 times to be sure that there was absolutely
         | nothing being cut/made worse because they used the same
         | corporate speak as one usually does for bad news (i.e. there
         | was no "GOOD NEWS YOU NOW PAY $10 LESS", you had to dig through
         | the details...).
        
         | ryanseys wrote:
         | There was an internal joke / meme at Google that any
         | announcement starting with "An update on X" == we are killing
         | X, to the point that if someone was sending their resignation
         | email the subject line of the email would be "An update on
         | <name>"
         | 
         | - https://blog.chromium.org/2023/05/an-update-on-lock-
         | icon.htm...
         | 
         | - https://blogger.googleblog.com/2019/01/an-update-on-
         | google-a...
         | 
         | - https://android-developers.googleblog.com/2015/06/an-
         | update-...
         | 
         | The rest:
         | https://www.google.com/search?q=%22an+update+on%22+site%3Ago...
        
         | pimlottc wrote:
         | It's also comically broad, as if they're talking about the
         | concept of sharing in general.
         | 
         | "An update on sharing: it's bad now"
        
         | Paul-Craft wrote:
         | > ... " _To better serve our customers,_ here 's how we're
         | making things worse for you.
         | 
         | FTFY.
        
           | CraigJPerry wrote:
           | Corey Doctrow has a good term for this, or at least it's him
           | i heard say it: enshitification. I think it just captures the
           | dynamics beautifully, it's almost poetic.
        
             | hadlock wrote:
             | Doctrow's relevance faded in the early 2010s lets just
             | leave sleeping dogs lie
        
             | bsder wrote:
             | Oy, _double T_. It 's "enshittification". And that's even
             | the way Doctorow spelled it.
             | 
             | The root word is "shitty". Double T.
             | 
             | I've seen this a couple of times now without the double T,
             | and it pains me.
        
             | latexr wrote:
             | Original post was on the enshittification of TikTok.
             | 
             | https://pluralistic.net/2023/01/21/potemkin-ai/#hey-guys
        
             | Paul-Craft wrote:
             | Ah, yes. Cory Doctrow. One of those people everybody hoped
             | was full of shit and/or irrelevant 20 years ago, who,
             | sadly, turned out not only to be right, but completely
             | relevant ( _c.f._ https://StallmanWasRight.reddit.com)
             | 
             | That's a great word, but wouldn't just plain
             | "shittification" be better?
        
               | ncallaway wrote:
               | I think it's better as "enshitification". Where
               | "shitification" would probably be a noun (like
               | "relocation"), "enshitification" then becomes a verb to
               | carry out that process (like "endanger" to "danger").
        
           | givemeethekeys wrote:
           | "To clarify our financial position, we're firing everyone and
           | shutting down".
        
           | csours wrote:
           | To better serve some of our customers, here's how we're
           | screwing the other ones.
        
         | crazygringo wrote:
         | I don't see anything to dislike here. It _is_ an update, and
         | this particular notice is _avoiding_ any of the usual nonsense
         | like  "to better serve our customers" or "to improve your
         | experience".
         | 
         | It seems straightforward and to the point. And they're a for-
         | profit corporation, of course they need to protect their
         | profitability. That goes without saying. If they go out of
         | business, then no Netflix programming for anybody, and no
         | subscriber wants that or they wouldn't be subscribing in the
         | first place.
        
           | beerpls wrote:
           | They're not struggling to keep the lights on. They're making
           | a calculated bet they can extract more profit this way.
        
             | crazygringo wrote:
             | Their stock went from $690 in Oct 2021 to $175 in June
             | 2022.
             | 
             | That's a 75% plummet, which is _definitely_ approaching the
             | equivalent of struggling-to-keep-the-lights-on for a modern
             | corporation. That 's three quarters of the way to
             | bankruptcy, big red flashing danger lights.
             | 
             | So of course this is a calculated bet to improve
             | profitability. Virtually everything a for-profit
             | corporation does is to improve profitability -- that's the
             | whole point of being a business in the first place. What
             | else would you expect?
        
               | thfuran wrote:
               | >That's three quarters of the way to bankruptcy, big red
               | flashing danger lights.
               | 
               | Is it though? Were they funding operations by selling
               | shares?
        
               | lxgr wrote:
               | If their employees are paid in stock, yes.
        
               | m00x wrote:
               | ?? They're profitable and they made 4.5B in net income in
               | 2022. 2023Q1 they made 1.3B net income.
               | 
               | Your analysis makes no sense. Please learn more about
               | finances before commenting on financial matters.
        
               | crazygringo wrote:
               | Please don't be insulting by telling other people what to
               | learn.
               | 
               | And if you look at the quarter before -- 2022Q4 -- they
               | made just $55 million net income, which on revenue of
               | 7.85B is below 1% profit.
               | 
               | The overall point is that Netflix is in an extremely
               | volatile and risky industry where it's not in a position
               | to leisurely "extract" more profit because it's a bad guy
               | or something, but rather it's very much been forced into
               | doing things like cracking down on password sharing and
               | introducing an ad-supporter tier simply to stay healthy
               | as a business. Fortunately both of those things seem to
               | be going well, but they easily might not have.
               | 
               | If a company's market cap drops 75% in a short period of
               | time, it's making big changes out of necessity, not as a
               | comfortable choice.
        
               | fnordpiglet wrote:
               | Companies share price matters to shareholders and implies
               | an ability to raise additional capital. It doesn't have
               | anything to do with solvency unless they borrowed money
               | to buy back shares (which some companies did do when
               | interest rates were low and share prices were depressed).
               | Employees on stock incentive plans probably are eating
               | the burden more than anyone.
        
               | crazygringo wrote:
               | > _It doesn't have anything to do with solvency_
               | 
               | Of course it does. If a stock goes to $0, the company is
               | essentially insolvent. Sure there are details of timing
               | -- insolvency isn't _exactly_ the same as bankruptcy isn
               | 't _exactly_ the same as a stock price of $0 -- but in
               | practice they all tend to go together and the company as
               | a going concern owned by present investors is effed.
        
               | dudeinjapan wrote:
               | I worked for Lehman Brothers. When our shareprice went to
               | pennies, it had a lot do with solvency at that point.
        
               | syrrim wrote:
               | Or they were supremely overvalued as of oct '21, as were
               | many other stocks and securities, and the decline
               | represents a return to sanity.
        
               | crazygringo wrote:
               | No. It was specifically due to not meeting expected
               | subscriber numbers, prompting a widespread negative
               | reevaluation of Netflix's entire business model. The
               | decrease was _way_ beyond anything affecting the stock
               | market or tech stocks generally. A simple glance at the
               | numbers, and the dramatic plummets directly after
               | earnings reports, makes that clear.
        
               | [deleted]
        
               | remus wrote:
               | > It was specifically due to not meeting expected
               | subscriber numbers, prompting a widespread negative
               | reevaluation of Netflix's entire business model.
               | 
               | I'd speculate that those expected subscriber numbers may
               | have been inflated by the covid pandemic.
        
               | lxgr wrote:
               | "Under the assumption that the growth of 1 billion
               | subscribers per month will continue linearly, we expect
               | that in just two years..."
        
               | crazygringo wrote:
               | Well, their stock price fell to levels not seen since
               | ~Aug 2017, and obviously COVID-19 didn't happen until,
               | well, 2019.
               | 
               | So while Covid might have been part of it, it's nowhere
               | near the full story.
        
         | rektide wrote:
         | What else should they say about their enshittification?
         | 
         | The idea that many updates are now hostile is a disturbing but
         | real hallmark of the cloudified age, in particular. Users used
         | to have more choice, to have the power to decide to update.
         | 
         | Now they cannot manage the software; that than being a user,
         | they are now merely a client.
        
         | cprecioso wrote:
         | Moreover I don't see how this is really an update on anything,
         | they're not saying "this is how it was done and how it will be
         | done now", they're just stating things as matter of fact, which
         | makes it difficult to know exactly what they're changing.
        
         | pcthrowaway wrote:
         | Not always: https://tailscale.com/blog/pricing-v3/
         | 
         | Also, a free tailscale account might be a good solution to the
         | household restrictions
        
         | mynegation wrote:
         | I do not see anything dishonest here. No lies, no broken
         | promises. If anything it is a bit passive-aggressive, but
         | essentially the message is: "many of you are breaking terms or
         | service and we are going to le you know we know who you are, as
         | a warning".
        
       | anonu wrote:
       | Do they define household? Same IP?
        
       | questime wrote:
       | Ahoy there, mateys! I be here to say that I be leaving Netflix.
       | They be raising their prices too high, and they be taking away
       | all the good shows. I be sailin' the high seas for my
       | entertainment now. Arrrr!
        
         | 867-5309 wrote:
         | I should think so too on a farmer's wages
        
         | joemi wrote:
         | Why be coy and simply (heavily) imply pirating? Just say
         | outright that you're going to pirate stuff because you for some
         | reason believe you have a right to view their content and not
         | pay for it?
        
           | shrimp_emoji wrote:
           | Pirating is seizing a ship for material goods. People get
           | hurt or killed when this happens. And the economics of
           | material goods are literally otherworldly from those of
           | digital goods. (You can't download a car -- copying a car for
           | practically free.)
           | 
           | Torrenting is just choosing the most convenient distribution
           | mechanism for data that you own. You can buy DRM-free music,
           | but not DRM-free shows or movies unless they're bound to
           | physical media. The reasons why have to do with backdoor
           | meetings and lobbying by the MPAA, and I don't care much
           | about them. And Netflix expects me to own nothing and be
           | happy while leasing tenuous network access to compressed
           | streams of content by paying indefinitely. Cute.
           | 
           | I think it's funny they got us to implicitly condemn solving
           | their greed-based distribution problem with a term as
           | hyperbolic as "pirating" though. They want to remain in
           | meatspace, where the old economic model makes sense --
           | scarcity, wear and tear, manufacturing costs per unit, so
           | they try pretending we're all still there in cyberspace by
           | guilt tripping us with meatspace vocabulary.
        
             | shapefrog wrote:
             | If I could download a car, I would.
        
           | jrflowers wrote:
           | It's possible that is meant to be read somewhat sarcastically
           | or humorously.
           | 
           | Explaining a painfully obvious joke destroys the joke, even
           | when it was painfully obvious in the first place.
        
           | questime wrote:
           | Thanks for paying for the content that I can access for free,
           | I'm sure Netflix shareholders thank you for your service.
           | Netflix is effectively doing a massive price hike with no
           | corresponding value given.
        
       | zwieback wrote:
       | My daughters have been freeloading on our Netflix even though WE
       | TOLD THEM NOT TO DO THAT. So now they'll get booted off without
       | us having to be the bad parents texting them that we want to use
       | it now. No complaints from me.
        
         | deeviant wrote:
         | Nice, solved that very serious problem there.
        
         | brokensegue wrote:
         | change your password?
        
         | KoftaBob wrote:
         | The idea of Netflix executives helping your parenting by
         | letting you avoid the terrifying possibility of...saying no to
         | your children...is hilarious to me.
        
       | say_it_as_it_is wrote:
       | I'm really curious what management/accounting at Netflix
       | estimated free-riding costs the company every year and what the
       | savings will be for the second half of this year by pruning.
        
       | [deleted]
        
       | someotherperson wrote:
       | I installed an app on my Chromecast/Google TV a couple of days
       | ago called Cloudstream. Some of the providers segment the
       | different shows/movies by Netflix/HBO/Disney+/Paramount etc. Some
       | of the providers give you 4K streams. Has subtitles, "watch
       | later" lists and the ability to continue from where you left off.
       | The interface is pretty nice too. It's really straight forward to
       | add on any Android device -- phone, Fire stick, whatever.
       | 
       | It took a couple of minutes to install and about a half hour to
       | fully configure.
       | 
       | If they want us to go back to piracy, it's now easier than ever
       | before. And I'm wholly prepared for it.
        
         | cj wrote:
         | This sounds similar to Popcorn Time (now defunct). I think they
         | open sourced and then got taken down a while back.
         | 
         | One major difference (I think?) is it appears Cloudstream
         | doesn't include the "sources" by default in the core app. Maybe
         | that will help them subvert copyright for a while if the client
         | GUI is decoupled from the source of the pirated content.
        
       | tikkun wrote:
       | It would've been smart for them to do this transition during the
       | COVID stimulus era - lockdowns, work from home, stimulus checks,
       | low interest rates.
        
       | ChikkaChiChi wrote:
       | No matter how they are accomplishing this, it's going to trigger
       | a lot of false positives and cause plenty of headaches for the
       | consumer.
        
         | rektide wrote:
         | There should definitely be like 1 or 2 days a month where
         | accounts get a free exemption. So people who bring their rarely
         | used tablet with them traveling aren't screwed.
        
       | dvt wrote:
       | It's kind of strange how Netflix has the gall to raise prices
       | while they are objectively the worst original content platform
       | out there (last show I watched was Squid Games almost 2 years
       | ago). Will gladly cancel my Netflix sub and keep Hulu (huge back
       | catalog), HBO (House of the Dragon, The Last of Us), and AppleTV
       | (Ted Lasso, For all Mankind, Severance).
        
       | mupuff1234 wrote:
       | I'm gonna cancel my subscription, i hope all people here do the
       | same.
        
         | nomel wrote:
         | This only affects password sharers.
        
           | autoexec wrote:
           | password sharers and possibly anyone at all who travels or
           | regularly watches netflix on multiple devices or from
           | multiple locations. How annoying they make this will
           | determine how long I keep paying them.
        
       | toxik wrote:
       | I like how they never even say why they send this e-mail. It's so
       | incredibly passive aggressive. They don't want to say "the gravy
       | train is over, cough up" but that's what they actually are
       | saying.
        
       | [deleted]
        
       | [deleted]
        
       | nvr219 wrote:
       | Here's an update: I'm canceling my account.
       | 
       | The amount of entertainment I and the three people I share with
       | get out of Netflix isn't worth the 4x cost increase. Maybe the
       | other guys will get accounts, I don't know. I'm sure for some
       | people it's worth it.
        
         | xyst wrote:
         | I am only keeping my account because of cellular carrier
         | subsidies. If my account gets subject to this notice, then I am
         | definitely canceling. I pay for 4K streaming and simultaneous
         | streams. Viewing should not be constricted to a single IP or
         | address.
        
         | 2023throwawayy wrote:
         | Yup. Especially given their propensity to cancel shows on a
         | whim.
        
           | [deleted]
        
           | wlesieutre wrote:
           | It's become a bit of a self-fulfilling prophecy, like how
           | people didn't trust Google to keep Stadia running so why
           | would they buy full price games on it? Why would I pay for
           | Netflix and get excited about their shows when so many get
           | canned with no conclusion?
           | 
           | But as more people say that and don't bother watching until
           | there's a whole finished story, then even more shows get
           | canceled earlier because nobody watched the first season.
           | 
           | Aggressively launching lots of shows and canceling the lower
           | performing ones might be a sound financial strategy in the
           | short term, but I don't think it's doing great things for
           | customer goodwill.
        
             | autoexec wrote:
             | > But as more people say that and don't bother watching
             | until there's a whole finished story, then even more shows
             | get canceled earlier because nobody watched the first
             | season.
             | 
             | That's still netflix's fault. They need to stop expecting
             | the world to flock to their newest shows the moment they
             | are released, there's too much competing for our attention,
             | and instead invest in stories and creators they believe in,
             | and make sure that they're always funding and releasing a
             | complete and quality product. It doesn't matter if a show
             | is only one season, so long as that one season has a
             | satisfying conclusion.
             | 
             | Stories written to span multiple seasons are fine too, but
             | they need to commit to seeing that show to its conclusion.
             | Even if a show doesn't perform very well, some percentage
             | of Netflix subscribers will enjoy it making it an asset for
             | their library and on a long enough timescale it'll be worth
             | it, but if they really want to cancel a show before the
             | story has a chance to reasonably end, they'd be better off
             | removing it entirely from their library. Right now their
             | library is filled with shows that will entice new watchers
             | only to piss them off when they learn the plug was pulled
             | early, or which will sit unwatched by the people who have
             | already heard that netflix screwed the show and its fans
             | over and that's a liability.
        
               | km3r wrote:
               | I don't get why they can't just film a finale for the
               | cancelled shows. One last episode to wrap up the plot
               | lines.
        
               | wlesieutre wrote:
               | Totally agree that it's Netflix's fault. I was a Netflix
               | subscriber and bailed when they announced the account
               | sharing restrictions because frankly they don't have the
               | catalog to back up their ever increasing prices. They
               | want $20/month for 4K. If I were going to subscribe to
               | one of the big streaming services again, that's a tough
               | sell against Apple's TV+ at $8/month for 4K and a better
               | track record on show cancellations. Maybe for people who
               | watch a lot more TV than I do it's worth the expense.
               | 
               | The only streaming I'm paying for now is dropout.tv, the
               | little niche service descended from College Humor that
               | only has like 3 shows producing new seasons. But it's
               | consistently great, I'm not worried they're going to
               | cancel after every season, and I'm supporting a small
               | group of creators who all seem like nice people. Win-win-
               | win.
        
             | pdimitar wrote:
             | That's self-inflicted. They're the ones who turned
             | themselves into a worldwide known meme. Now they're
             | suffering the consequences of their lack of dedication.
             | 
             | It's not on customers to respect the corporation's whims.
             | Customers vote with their wallets.
        
         | crazygringo wrote:
         | If just one of the other three gets an account (which seems
         | statistically likely), it's the same for Netflix.
         | 
         | If two of them get an account, or you change your mind later,
         | it's a huge win for Netflix.
         | 
         | Netflix has done the math and already tested this policy in
         | several countries. They would never be rolling this out in
         | their home market of the US if they weren't extremely confident
         | that new subscriptions will outweigh cancellations.
        
           | cma wrote:
           | > If just one of the other three gets an account (which seems
           | statistically likely), it's the same for Netflix.
           | 
           | Not 100%; with less viewers there will be less word of mouth
           | about Netflix shows. Maybe that will be offset by paying less
           | to license third party stuff with less viewers though.
        
       | paxys wrote:
       | Time to finally see whether the "this will make everyone cancel
       | their subscriptions and kill Netflix" crowd knows the business
       | better than Netflix's data analysts.
        
       | smeej wrote:
       | I have tried to sign up for my own Netflix account repeatedly
       | over the last three years. For some reason, they don't like my
       | phone number. It's just a regular phone number, on an American
       | SIM card, when I'm solidly (and always) in America. It's the only
       | one I have.
       | 
       | But they don't like it, so I can't use Netflix at all unless I
       | sign into someone else's account (with that person's consent),
       | usually my mom, who lives in the next town over but is not in my
       | household, or my brother who lives farther away.
       | 
       | I'm only willing to make so many attempts to convince a company
       | to let me give them money before I decide their service isn't
       | worth the hassle.
        
       | rektide wrote:
       | Anyone have a writeup on using TailScale to bypass these sorts of
       | limits?
       | 
       | Some folks have said it includes SSID as a check which is
       | definitely a wrinkle. I would have assumed it was mostly just
       | using IP address.
       | 
       | This is one of those cases where the War Against General Purpose
       | Computing is going to own society, score points against users. I
       | assume if you can root & run Magisk you could fake a geolocation
       | for example. But Google & Apple have done everything in their
       | power to make rooted/jailbroken devices practically unusable, to
       | build attestation frameworks & SafetyNet & other systems to make
       | sure corporate payloads run safe from user-agency on devices.
       | What a shitty future!
        
       | marinhero wrote:
       | We are back to the cable days. We know the likely outcome for
       | this: increase in piracy. I do not advocate for this (not even a
       | Netflix user myself) but they have forgotten about one of the
       | motivations that allowed the streaming business to flourish,
       | "cable cutting" for minimizing costs.
        
       | NotYourLawyer wrote:
       | I have 3 houses. Am I gonna be expected to pay extra Netflix
       | fees? I can't afford that!
        
       | Dowwie wrote:
       | I am really curious about how the engineering team took on the
       | challenge of identifying and tracking households within the
       | constraints defined by Apple related to tracking users
        
         | ML_Comp_Sci_Guy wrote:
         | It's right here:
         | 
         | https://netflixtechblog.com/machine-learning-for-fraud-detec...
         | 
         | They define any type of sharing as "Account Fraud and abuse of
         | Terms of Service"
         | 
         | <-- However, some restrictions are in place, such as the number
         | of active devices, the number of streams, and the number of
         | downloaded titles. Many users across many platforms make for a
         | uniquely large attack surface that includes content fraud,
         | account fraud, and abuse of terms of service. Detection of
         | fraud and abuse at scale and in real-time is highly
         | challenging. -->
        
       | JohnMakin wrote:
       | So if they are allowing you to use on devices and networks
       | outside of your home or ones you don't normally use, how are they
       | identifying unique individuals or "households?"
        
         | michaelmior wrote:
         | > To verify accounts within the same household, Netflix said
         | they will use information including IP addresses, device IDs
         | and account activity from devices already signed into the
         | Netflix account.
         | 
         | Source: https://www.today.com/popculture/netflix-guide-
         | password-shar...
        
         | [deleted]
        
         | tristanb wrote:
         | Previously i read that the device must connect to your home
         | WIFI connection every N days.
        
           | autoexec wrote:
           | Not all of the devices I watch netflix on are connected to
           | wifi at all. I've got DVD and bluray players that don't even
           | have wireless cards in them.
        
         | bonzini wrote:
         | The idea that was floated was that they identify a device that
         | defines the household (e.g. a TV), for example based on being
         | always on the same SSID, or being on a wired connection, or the
         | IP address. Then other devices need to be in the same network
         | as that stable device at least say once a month.
        
           | galleywest200 wrote:
           | Can I have my other households VPN to my local network to
           | bypass this?
        
             | Paul-Craft wrote:
             | I was going to write "Why not have them ssh directly into
             | your tv instead?" as a joke, but now I kind of wonder if
             | that would actually work...
        
             | altairprime wrote:
             | Possibly, unless they're also monitoring latency to player.
        
             | willcipriano wrote:
             | Yeah.
        
             | mdasen wrote:
             | Possibly, but it seems like this this would be pretty easy
             | to detect.
             | 
             | First, they should already know who has been sharing
             | accounts. You haven't been having other households VPN to
             | your local network for the past 5 years for Netflix. That
             | gives them a great starting point.
             | 
             | They can look at SSIDs and not just your SSID, but all the
             | SSIDs that your device is seeing. Even within a household,
             | not all the SSIDs will be the same from room to room. For
             | most people, there will be some overlap. Sure, maybe you
             | live in a rural area and you're the only SSID around. For
             | most people, it'll be hard to fake this.
             | 
             | Even if you make all the SSIDs look similar, have you dealt
             | with your BSSIDs? BSSIDs can be used to geolocate most
             | people pretty well. Almost no one has opted out of the big
             | WiFi geolocation databases (or even knows they can).
             | 
             | Maybe you could have them VPN into your local network, but
             | they could still use WiFi and other information to see that
             | the connection is actually in a different location. Plus,
             | as I noted, they should already know who has been
             | connecting from multiple locations for years.
        
               | bombcar wrote:
               | I'm surprised that Apple allows apps on its devices to
               | spy on SSIDs. Kinda not very privacy.
               | 
               | Maybe we all should change our SSIDs to "FBI Surveillance
               | Van#1".
        
             | brookst wrote:
             | Not if they're looking at SSID.
             | 
             | But if that's really the case you can just use the same
             | SSID on both places, and maybe use the same IP address
             | space and router MAC. If they're fingerprinting the home
             | network that should do pretty good?
        
               | willcipriano wrote:
               | I don't think they have SSID on most devices.
        
               | brookst wrote:
               | Fair point. Maybe the client and server can identify the
               | last hop on the internal network and call that the local
               | network's gateway.
        
               | phantom784 wrote:
               | If you're using Netflix through a browser, they wouldn't
               | have access to the SSID.
        
               | autoexec wrote:
               | I still watch netflix over wired devices.
        
               | swsieber wrote:
               | Ha! We used to live with my in-laws and when moving out I
               | setup my SSID to be the same as theirs because who wants
               | to re-authenticate an unreasonably large number of
               | wireless devices?
        
           | mminer237 wrote:
           | So I would not be allowed to watch Netflix on my work
           | computer during my lunch break?
        
             | justin_oaks wrote:
             | Maybe, maybe not. I would think Netflix would have some
             | distance threshold. They may be able to identify that the
             | location you're watching from isn't far from your home.
             | It's not like most people will commute across the country
             | for work, so if you're within a reasonable commute distance
             | they not view that as a problem.
             | 
             | But if you're using a device that's always 4+ hours drive
             | away, I think it's fair game for Netflix to look at that
             | with suspicion.
             | 
             | Also, Netflix could look at viewing habits from different
             | devices. If you watch something from a device at home, and
             | then watch the next episode of that show at work, that's a
             | good indicator that you're the same person using two
             | different devices.
        
             | bonzini wrote:
             | You might be able to but you'd have to reauthenticate every
             | now and then, basically as if you were in a vacation home.
             | The details aren't clear.
        
             | mdasen wrote:
             | It might depend. If you regularly take your work computer
             | home and connect from your home network, it should be fine.
             | Otherwise, Netflix might challenge you and you might be
             | able to verify the device.
        
           | godshatter wrote:
           | I pay for 2 devices so a friend can use my subscription,
           | though he does not live with me. I watch Netflix once a week
           | for an hour or two, maybe, unless I'm actually binging
           | something. He watches it non-stop pretty much as background
           | noise. I wonder if they will assume he is the main user, even
           | though I pay for it. Will they compare my IP address location
           | with my billing address?
           | 
           | I guess I should have just kept it at 1 device and not tried
           | to pay for my friend's usage.
        
         | [deleted]
        
         | mdasen wrote:
         | It shouldn't be that hard to figure this out using a variety of
         | metrics - and remember, they can be pretty cautious in their
         | enforcement and the enforcement doesn't have to be real-time.
         | 
         | For example, Netflix can easily notice that a TV is connecting
         | from AT&T Fiber with one IP and another TV is connecting from
         | Spectrum with a different IP. Many times they're watching at
         | the same time so it's not someone on vacation.
         | 
         | It's relatively easy to note mobile devices like
         | iPhones/Android and they have device IDs. Maybe you could hook
         | your phone up to your TV, but most people aren't going to want
         | to do that to save $8/mo (and walk up to their phone connected
         | to the TV to select a new show or pause it). If the phone is on
         | a WiFi connection (rather than cellular), Netflix can easily
         | see that it's not the same household. People aren't likely to
         | want to pay for a cellular plan (at $25+ per month) to avoid an
         | $8 charge from Netflix.
         | 
         | If you're looking to catch 99% of people and you don't need it
         | to be real-time, this should be pretty easy. Maybe some people
         | will set up home VPNs, but that's going to be a small number of
         | people. Even then, Android devices will give access to WiFi
         | SSIDs in the area and even iOS has a permission to scan for
         | Bluetooth devices which can be used for some amount of
         | locating.
         | 
         | I guess the flip side of your question would be: how would you
         | make it seem like you were connecting from the same household?
         | You'd probably want all devices to be connecting from the same
         | IP address. You'd probably want all devices connecting to the
         | same SSID - and have neighboring SSIDs be the same. You
         | wouldn't want them to see "they're both connecting to XYZ and
         | have the same IP address, but they're each seeing a dozen
         | additional SSIDs and zero overlap - what are the odds of that?"
         | You can control your own SSID, but not all your neighbors'
         | SSIDs.
         | 
         | I don't think Netflix is looking for something foolproof. I'm
         | guessing they're looking for something that will find most
         | instances of sharing while still being cautious enough that
         | they don't bother people who aren't sharing. Even if your IP
         | address is dynamic or CG-NAT, it'll still be the same for all
         | your devices at a given time. Most people have internet from a
         | handful of companies and it isn't that hard to figure out how
         | those ISPs are handling things and accommodate it.
         | 
         | In fact, Netflix doesn't really need to do this blindly. They
         | have logs from years of our usage. They have probably already
         | detected who is using it in multiple locations and that makes
         | it easy to put a flag on the account for the future. This
         | account has been used in multiple locations for the past 3
         | years, if something looks suspicious, throw up the validation
         | challenge. On other accounts without such a history, they could
         | be more cautious. Netflix probably isn't worried about one
         | month of sharing compared to the ongoing decade-long sharing
         | that they believe is eating into their revenue. They can bide
         | their time.
        
           | autoexec wrote:
           | > It's relatively easy to note mobile devices like
           | iPhones/Android and they have device IDs.
           | 
           | Are those IDs separate from the advertising IDs that users
           | can constantly change?
        
       | BXlnt2EachOther wrote:
       | edit to add: following is totally US-centric! Like the blog post
       | I think?
       | 
       | I was not familiar with how much Netflix costs these days, either
       | the subscription or extra sharing slots. Pasted here in case it's
       | helpful. Sorry if this is redundant, didn't find with ctrl-f.
       | Standard with ads: $6.99 / month            Basic: $9.99 / month
       | Standard: $15.49 / month (extra member slots\* can be added for
       | $7.99 each / month)            Premium: $19.99 / month (extra
       | member slots\* can be added for $7.99 each / month)
       | 
       | Note that on Standard, when they say "extra member slots" it's
       | really "extra member slot" because there's a limit of 1 there and
       | a limit of 2 on Premium.
        
         | autoexec wrote:
         | "standard with ads" is fine, but I wish Netflix would stop
         | filling the other plans with ads too then. I have premium at
         | the moment (how long that lasts depends on how annoying they
         | become when they start cracking down on what they think my
         | "household" is) and the ads are still getting out of hand.
        
           | tric wrote:
           | > I have premium at the moment ...and the ads are still
           | getting out of hand.
           | 
           | Do you mean promos for other Netflix shows? Or are these ads
           | for products/services unrelated to Netflix?
        
             | autoexec wrote:
             | So far it's been mostly ads for other netflix shows, but
             | they are everywhere. Full screen ads you have to click
             | through to even get to the catalogue, a giant ad at the top
             | you have to scroll past, ads taking up multiple rows as you
             | scroll through their options, the ads that play in the
             | middle of a show if you pause the screen for more than a
             | few seconds, the ads that play as soon as the credits start
             | rolling (even when there's still content), etc.
        
         | KomoD wrote:
         | $7.99?? They're doing $4,60 here, and yes, that article is for
         | US based, however they've done more for other countries.
         | 
         | Example, Sweden: https://about.netflix.com/en/news/update-on-
         | sharing-may-se
        
         | nashashmi wrote:
         | I remember them increasing prices for those who were sharing
         | accounts. The limit was the number of streams you can have (at
         | different locations).
         | 
         | what are they doing now that is different? and how does that
         | affect me with 4 streams?
        
       | MikeBVaughn wrote:
       | Does their US pricing model still couple streaming quality to the
       | number of concurrent streams? It drives me batty that I can't get
       | a "4k, but only one stream" plan.
       | 
       | Between that and the "is the thing I really want to watch
       | available or not?" queue lottery, I got fed up a few years ago
       | and ditched them completely. The general streaming experience has
       | become so awful that I'll just go to Youtube or Amazon and pay $4
       | to get precisely what I want for 48 hours, instead of googling to
       | figure out who the hell currently has 'Heat' or whatever on their
       | streaming platform.
       | 
       | It's amazing, we've looped around to 1999. You have to surf
       | around to see where and if what you want is even available -
       | people even make aggregate guides to tell you what's on where (a
       | TV Guide, if you will). A decent amount of the time, depending on
       | your tastes, the thing you want probably isn't available on a
       | platform you're currently paying for.
       | 
       | Tragically, though, you don't get the irreplaceable experience of
       | talking in person with a full-bore, unfiltered Video Store Guy.
        
       | joshe wrote:
       | One tip I use is to not waste money is never be subscribed to any
       | streaming platform.
       | 
       | So sign up for 1 month, cancel immediately and then watch what
       | you wish for the month. Netflix used to be a pretty good deal
       | because they had a depth of great old content from the major
       | studios. But now it's scattered all over the other services, and
       | we've all seen most of their decent original content.
       | 
       | Doing it this way I'm subscribed to Netflix 2 months a year.
       | Apple for 1 month. Disney for 1 month. That's a difference of
       | ~$40 a year vs ~$500 a year.
       | 
       | Don't stress that you'll want to watch it and can't. You can just
       | sign up again. Even if you do it 5 months a year, you'll be way
       | ahead. Just use the psychology that if you sign up you cancel
       | immediately. Now the default is to save money.
       | 
       | Don't get drawn into the idea that this is a luxury that you can
       | afford. Wasting money is not luxury.
        
         | [deleted]
        
         | hahajk wrote:
         | I think this strategy will only work a little longer. The
         | crackdown on sharing is only start. As the pressure increases
         | on streaming services to turn more profits I'd expect longer
         | contract lengths. I wouldn't be surprised to see Adobe-style
         | "reduced price monthly payment" contracts from the more
         | corporate services.
        
           | bombcar wrote:
           | "The more you tighten your grip, Tarkin, the more star
           | systems will slip through your fingers."
           | 
           | As it is right now it's cheaper for me to hit up Disney+ for
           | a month rather than rent or buy a new release elsewhere, but
           | as that gets harder the less I'll consume.
        
           | esafak wrote:
           | Adobe gets squat from me -- a potential customer -- so such
           | dark patterns can only explode in their face. Adobe and
           | Netflix are not the only game in town.
        
           | pdimitar wrote:
           | They're free to try that and much more. However it's not like
           | the customers have a gun at their head. You don't need a PhD
           | to conclude you're being squeezed. At one point people just
           | turn their backs and make do without the service.
           | 
           | Squeezing the customers has soft limits and it's always
           | hilarious to watch corporations being oblivious to them.
        
       | michaelmior wrote:
       | I'm probably in the minority, but I wish Netflix offered a
       | profile transfer function that allowed me to transfer my profile
       | to another existing account.
        
         | pinecamp wrote:
         | They do. It's mentioned in the link.
        
           | jkaplowitz wrote:
           | The link mentions a profile transfer to a new membership, not
           | to another existing membership.
        
             | pinecamp wrote:
             | You're right! I misread. That would be nice to have.
        
         | cglong wrote:
         | I really like the Spotify model, where everyone just has their
         | own account. Then a Family Plan owner invites others to join
         | the plan via their email address.
        
       | deepzn wrote:
       | Even if I could purchase it I wouldn't. Haven't watched anything
       | on Netflix in 3 or 4 months even with a sharing membership.
       | Youtube Premium is where I spend most of my time, and get the
       | most out of.
        
       | brianjking wrote:
       | Will they give any of the revenue to the writers?
        
       | siliconc0w wrote:
       | Without sharing its pretty hard to justify, every now and then
       | there is a show that is a decent watch but then it's an eternity
       | until the next season. I feeling a meta service that tracks your
       | favorite shows and automatically subscribes/unsubscribes when
       | they're new eps.
        
       | mgrund wrote:
       | Would feel like less of a money grab if they rolled this out with
       | price reductions, given the increase in subscriptions I assume
       | they expect as a consequence. They might even be able to sell it
       | as a way to bring justice to those that do not share accounts and
       | who are currently covering the cost of other people doing it.
        
       | gathersnow wrote:
       | I was a member of Netflix from 90s to about 2021. The beginning
       | of the streaming era was great. But since then Netflix has a long
       | history of being user-hostile that I said goodbye to them many
       | years ago. I got sick of their stupid auto-play feature that
       | couldn't be disabled.
       | 
       | They used to seemingly care helping you find new movies you like
       | based on a star rating. Remember the Netflix challenge? Now I
       | suppose there's a thumbs up, but really they probably just gauge
       | based on if you watch or not.
       | 
       | Instead of adding tools to help people find a life-altering
       | hidden gem of a movie they took them away. When their catalogue
       | got exposed for being mostly garbage they just made it harder to
       | stray from the most popular movies on the service. They had a
       | social component I liked but they got rid of it a decade ago.
       | Imagine if it were like letterboxd and you could have people you
       | follow whose taste you liked and could trust to recommend movies?
       | A company the size of Netflix would find this trivial to
       | implement and yet they haven't because they want to make their
       | service as stupid as possible. What about something like a faux-
       | cable experience for people that don't want to pick from a list
       | of 30k things? They refused to do that so now Pluto exists.
       | 
       | There are tons of ways that I think you could add community
       | value-add but Netflix never did because they take their users for
       | granted. I am sure this is literally a play to boost subscriber
       | numbers based on how it went down in other countries. We'll see
       | how it works but I for one have zero loyalty based on the
       | contempt they show for the people that consume their product.
        
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