[HN Gopher] Misaligned Incentives in Dev Tool Businesses
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       Misaligned Incentives in Dev Tool Businesses
        
       Author : adamgordonbell
       Score  : 29 points
       Date   : 2023-04-27 12:56 UTC (1 days ago)
        
 (HTM) web link (earthly.dev)
 (TXT) w3m dump (earthly.dev)
        
       | adamgordonbell wrote:
       | Author here. This is me thinking out this thing I see happening a
       | lot where incentives of some dev tool end up leading to things
       | going sideways over time.
       | 
       | TLDR: Aligned incentives lead to good outcomes. Everything else
       | is a problem waiting to happen.
       | 
       | What do you think?
       | 
       | I don't think a VC-based dev tool company is necessarily a
       | problem, as long as they thought through how it will play out. I
       | wish companies would talk about this more explicitly.
        
         | hugs wrote:
         | I wish the Selenium (and Appium) projects would get mentioned
         | in these kinds of conversations more. When starting these
         | projects, I was very intentional that we set things up to not
         | screw over users down the road _and_ that we set things up so
         | that multiple commercial vendors running SaaS services (not
         | just my own: Sauce Labs and Tapster) could succeed, too. And,
         | yet, the success of the Selenium ecosystem to thrive for 19(!?)
         | years is basically invisible in most discussions about open
         | source funding and incentives.
        
       | armchairhacker wrote:
       | One more reason for open-source: no lost revenue from
       | improvements, and if you don't make the improvement someone else
       | will.
        
       | rektide wrote:
       | Computing has such a bad challenge in general. We sell so much
       | software by saying, gee it's a so hard, pick this tool & you'll
       | never have to think about things again, everything will be easy &
       | amazing!
       | 
       | It sells on fear. It sells on telling you things are hard.
       | 
       | Engelbartian software defies this. It says, this isn't easy, but
       | we can grasp it together. We can see & learn better. I can help
       | you Augment Human Intellect so we all can gain real expertise.
       | 
       | The industry has grown enormously selling tricycles and training
       | wheels. It's changed the world. It's been amazing. But we really
       | need to also be helping build better real bicycles for the mind,
       | that we can push off under our own power with.
        
         | entrepy123 wrote:
         | >> But we really need to also be helping build better real
         | bicycles for the mind, that we can push off under our own power
         | with.
         | 
         | Ok, suppose I have a nice, shiny real bicycle for the mind. Who
         | or where are the potential buyers?
        
           | rektide wrote:
           | Very real question, especially considering the two decades of
           | trained helplessness that has been so successful.
           | 
           | Most software is resistant to understanding. Most software
           | obfuscates & conceals.
           | 
           | Getting out of this trap requires more than business acumen &
           | buyers. A sea change has to happen. We neglect the field,
           | neglect our own involvement. Individual products can try to
           | have healthier stances, but the system is diseased, the
           | system enabled this rot. The remedy is more focus on General
           | Systems Research, is on finding universal resonances &
           | capabilities in computing & highlighting them & raising them
           | up.
           | 
           | Whats needed now is an appeal to cool, an appeal to being
           | competent & capable. The alpha geeks need to lead again, need
           | to show their prowess, in a way that makes the paths of
           | ignorance & ease look stupid. The home cloud people are, in
           | my mind, the furthest forward at making these routes. But I
           | also think there's huge universes of possibility at higher
           | levels, for node based/flow based systems to radically
           | reempower folks.
           | 
           | It's a hard ask. Building a healthy hopeful org can't happen
           | in a vacuum, it has to be part of & parcel to already
           | beneficial "open" currents. It's place by place, opportunity
           | by opportunity figuring out how to play contribute without
           | domineering, without consumerizing. There's no big playbool,
           | but I think these ecosystems as they gain mass create buyers
           | in volume, as participation & openness achieve critical mass.
        
         | JustLurking2022 wrote:
         | I'm sure there's some truth to this but, working at a
         | particular FAANG that seems to embrace and reward complexity,
         | that's a far worse situation. The tools are often infinitely
         | capable with numerous configuration options but the only way
         | you'll figure out how to make it do what you want is by doing a
         | code review of it an the entire stack of things it's built on.
        
         | thadt wrote:
         | It depends.
         | 
         | In some cases, that can definitely be a problem. If I'm buying
         | a product because 'X is hard and I don't want to have to think'
         | then there are plenty of vendors that will sell me on an
         | overcomplicated solution to X that induces so much parasitic
         | draw on my system that it collapses, and I am enslaved to them
         | because I have no idea how to cope without.
         | 
         | In other cases, I might very well know how to do X - but
         | someone else already has a fantastic solution that I can just
         | buy, trading a significant portion of my time for a relatively
         | small amount of money.
         | 
         | Wisdom is knowing whether you're buying a bicycle - or a
         | stationary bike.
        
           | rektide wrote:
           | You're talking about specific cases, but I think the problem
           | is cultural, has metastatized into a place where radical
           | change in wide ways looms, has to blow away a corrupt fallen
           | shitty & malignant way of thinking that has taken over &
           | which poisons society at large. Consumerism lowers us.
           | 
           | Finding higher paths is not going to be trivial, but there
           | are promising signs we approach the local shitty maxima that
           | consumeristic communicative-Capitalism has bound us inside
           | of.
        
       | glenjamin wrote:
       | I used to work at CircleCI. It was often suggested to us that
       | because of the usage-based pricing we were not incentivized to
       | make builds faster.
       | 
       | In reality the opposite was true - experience had shown us that
       | every time builds got faster, people ran more builds (likely
       | because faster feedback means more iterations).
        
         | hinkley wrote:
         | Jevon's Paradox. You're not imagining things.
         | 
         | I can't always manage making things feel 'free' to my users in
         | my dev tools but when you do, it changes the sorts of
         | expectations you have on your coworkers. Look, it's basically
         | free, you should just do it and stop making excuses.
        
       | anotherhue wrote:
       | No Dev tool will make up for sub-par engineering. No matter how
       | much we wish it were otherwise.
        
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       (page generated 2023-04-28 23:00 UTC)