[HN Gopher] Explaining tech's notion of talent scarcity
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       Explaining tech's notion of talent scarcity
        
       Author : dcreager
       Score  : 58 points
       Date   : 2023-04-25 18:20 UTC (4 hours ago)
        
 (HTM) web link (nadia.xyz)
 (TXT) w3m dump (nadia.xyz)
        
       | syngrog66 wrote:
       | I see companies ignoring or actively scaring away talent left and
       | right.
        
       | wootland wrote:
       | This doesn't say much about "talent scarcity", it's more along
       | the lines of how different managerial styles map to different
       | talent "markets".
       | 
       | In reality, there is no talent scarcity, there's just poor
       | management that has optimized for executive salaries and middle-
       | managerial busy work. Paying your managers/executives more than
       | your engineers, forcing wfo, open office plans, agile... all
       | chase away top talent of which there is plenty. The shortage is
       | actually of healthy, creative, non-toxic, fairly compensated work
       | places. Deliver that and the talent is easy to hire and retain.
        
         | yamtaddle wrote:
         | I think a lot of the friction is upper-middle or middle-but-
         | anxiously-trying-to-claim-upper-middle (in a class sense--
         | income's related to, but not identical to, class, in this
         | analysis, following Fussell) management not wanting their
         | reports to have equal or greater standing, in social status
         | terms.
         | 
         | Probably this treating programmers as a status-threat dates to
         | the merging of high-status analyst and low-status programmer
         | into a single role, way back in the 80s--there was little
         | threat with a few upper-middle or near-upper-middle analysts
         | running around, but increase the total number of people in
         | programming and merge "analyst" and "programmer" and now there
         | are too many, and no-one to be "under" them in status, and
         | what's the point of status if you don't have inferior people to
         | lord it over? If there's nobody you can credibly boss around or
         | tell to take care of some bullshit for you, and expect them to
         | just say "yes" and do it without pushing back? Nobody to _do
         | the actual work_ while you 're "working" at the golf course or
         | goofing off in your private office! Clearly, that would be a
         | threat--why, they might _all_ get dragged down to bottom-tier
         | status, if there 's no one under them!
        
           | polygamous_bat wrote:
           | One bit of corpo-speak that I have seen cropping up to
           | address this is relabeling "managed by" as "supported by", as
           | in, "team X will be supported by person Y." It may not work
           | overnight, but I would like to see a shift in the culture of
           | a manager "managing" like a king manages his kingdom and the
           | peasants within, to "supporting", like a coordinator. But I
           | fear that we will fall back to the ape mentality of
           | hierarchies and end up twisting the words to fit our
           | predetermined outcomes.
        
             | esafak wrote:
             | If you don't mind being part of the "support staff" you can
             | have the job!
        
             | jdgoesmarching wrote:
             | I'm a program manager my role is very close to this. People
             | are confused when I give them my title and explain that I
             | don't have direct reports, but I "manage" our team about as
             | much our director does.
             | 
             | That means handling administrative tasks, organizing work,
             | stakeholder management, or any of the other million tasks
             | involved in running a successful team that developers
             | shouldn't need to worry about. It's very easy to conflate
             | prioritizing and planning with telling people what to do,
             | and sadly in many orgs that is the case. However, those
             | tasks and everything else falling under the "management"
             | umbrella should not imply a hierarchy.
             | 
             | It's just a different type of work to be done by people
             | with different skill sets. I don't know if that reality
             | will ever be embraced by my fellow business bros, but that
             | simple mindset has made me a better manager than any class,
             | book, or course I've experienced.
        
         | friendly_deer wrote:
         | I note that there two pervading ethea on HN, both exemplified
         | in the parent comment:
         | 
         | 1) Poor management (broadly defined) creates misaligned
         | incentives, busy work, etc. that "gets in the way" of good
         | talent executing well.
         | 
         | 2) Management, who "doesn't really do anything," is overpaid
         | relative to the IC's who "Do the work."
         | 
         | These two ideas, though, are in contradiction. Management
         | deserves higher pay exactly because poor management can destroy
         | value so quickly and easily. The problem is identifying, within
         | the "company system," good management from bad management.
        
           | OkayPhysicist wrote:
           | The problem, IMO, is the muddying of the managerial role,
           | such that they now do 2 separate roles, one of which is
           | overpaid, the other not. The computer all but killed the
           | secretary, and the remaining (computer-assisted) secretarial
           | duties got split between the ICs and management. Because you
           | can only dump so much secretarial work onto your ICs before
           | they stop being able to produce anything, the managerial
           | level got a bulk of the secretarial work, which in turn
           | prompted more hiring at the managerial level. On top of that,
           | it represented a flip-flop in power dichotomy, because the
           | managers still have their managerial duties/powers: the
           | people doing a lot of the secretarial work now have the power
           | to fire the people doing the product work. Combined with
           | people's self-interest in protecting and building their own
           | positions, this leads to secretarial work bloat, and thus
           | even more managerial bloat, and an increase in secretarial
           | workload on the ICs.
           | 
           | My pitch for a the ideal corporate structure: bring back the
           | secretaries. Re-introduce the division between your
           | secretarial work and your managerial work, and shrink the
           | number of managers by a significant fraction. Ideally, the
           | result is A) fewer managers means more budget for hiring
           | better mangers B) less secretarial work among your ICs and
           | managers boosting both productivity and job satisfaction C)
           | flatter management hierarchy means less information loss
           | between ICs and the top decision makers and D) the people
           | doing secretarial work no longer have the power to shunt that
           | work off onto the ICs.
        
             | esafak wrote:
             | I'm curious about this. What kind of secretarial work do
             | you have in mind, for a typical tech company? What fraction
             | of time do you estimate it takes? Meeting scheduling is
             | automated today. What else?
        
           | Temporary_31337 wrote:
           | I think the only solution is more managers to manage the
           | existing managers
        
           | opportune wrote:
           | There are a lot of other factors at play:
           | 
           | A lot of less experienced employees don't understand what
           | managers do. There is also a certain personality I'd call
           | "the geeky engineer" who thinks the same way.
           | 
           | Some things that are actually signs of an effective manager
           | are hated by employees. Some individual employees for example
           | _need_ micromanagement or frequent manager involvement to
           | make sure they don't go off track, get stuck without telling
           | anybody, or blow a time budget on something unimportant (eg a
           | task is scoped at 2 weeks and they spend the entire first
           | week playing with something speculative that may help).
           | 
           | A lot of managers are both highly paid and truly bad. I think
           | a lot of businesses don't do as good of a job vetting EM
           | hires as they do SWEs the EM will manage. And I don't mean
           | that the EM needs to be Staff-level necessarily.
           | 
           | Even a good manager is incentivized to do things that are
           | globally suboptimal (empire building, overextending) for
           | career growth. This is also true of ICs though.
           | 
           | Personally, I think the biggest problem is the EM hiring bar
           | though. Where I work has high standards and is very selective
           | when recruiting ICs, but it seems like all that goes out the
           | window for external EMs. I do think EMs deserve high pay and
           | to be incentivized to do good work, but that requires a
           | hiring process that better distinguishes between good and bad
           | EMs.
        
             | kitsunesoba wrote:
             | > A lot of managers are both highly paid and truly bad. I
             | think a lot of businesses don't do as good of a job vetting
             | EM hires as they do SWEs the EM will manage.
             | 
             | From my vantage point as an engineer it also seems like
             | what qualifies as "good management" is hard to pin down
             | because not only is it difficult to quantify in the first
             | place, but it also varies between teams and
             | organizations... a management style that worked in one team
             | and company might fly like a rock elsewhere. If that's
             | true, it'd make vetting managers challenging even if the
             | business in question is trying to vet them as well as they
             | do engineers.
        
             | chw9e wrote:
             | If your employee is blowing their time budget they are most
             | likely either:
             | 
             | a) a bad employee who you should not try to micro manage to
             | make effective but should just replace with a better
             | employee
             | 
             | or
             | 
             | b) unaware of the context around the task and does not have
             | aligned motivations with others to get this done quickly
             | 
             | If b - then a good manager should do a better job of
             | figuring out how to develop the intrinsic motivation of the
             | employee and find ways to align the incentives and
             | motivations of management and employees better.
             | 
             | Trying to micro-manage to avoid employees doing things you
             | don't want is putting a band-aid on the problem. In fact
             | it's even worse because you're creating a bad work
             | environment that will attract more sub-par employees who
             | accept micro-management and will scare away the high-
             | performing employees you so desperately desire. Eventually
             | you have a bunch of micro-managing managers who themselves
             | are being micro-managed and your company bloats to several
             | multiples in size of what is actually required and
             | efficiency is spiraling out of control.
        
               | opportune wrote:
               | There is not necessarily a dichotomy between good and bad
               | employees, and I'm certainly not saying every engineer
               | should be micromanaged, but IME certain engineers require
               | it to be able to perform well.
               | 
               | I think it should be applied on a case by case basis when
               | necessary, and I've seen effective managers do this in
               | the past. Anyway, the type of employee who requires this
               | treatment often is precisely the one that least enjoys
               | it, which is my original point.
        
           | wootland wrote:
           | I said that there is no "talent scarcity" and anyone claiming
           | that there is can count themselves among the rank of bad
           | management. If management can't attract and retain talent,
           | it's by definition bad management.
        
             | mistrial9 wrote:
             | no, you are missing the usary aspect of market forces,
             | where getting _more_ talent giving _fewer_ privileges for
             | $PAY is the stated objective. People who practice skilled
             | work are blind to business motives to abuse skilled work
             | specifically, because  "why would you do that." The
             | commoditization of replaceable "skilled" work roles, with
             | increasing oversight and metrics, is absolutely a factor in
             | high tech.
        
         | danielovichdk wrote:
         | I wholeheartedly concur. Thanks for putting it into writing.
        
       | sleepytimetea wrote:
       | Our malicious website filters prevent access to this domain - is
       | it legit ?
        
         | cyanf wrote:
         | It looks fine to me.
        
         | depressedpanda wrote:
         | Yes.
        
         | mgkimsal wrote:
         | Probably just because of the .xyz domain? But yeah, per the
         | other comment, it seems fine.
        
         | waboremo wrote:
         | Your filters might have rules about .xyz. Otherwise it's legit,
         | the only connections it makes are to google tag manager and
         | google fonts, loads ~220kb, and works without javascript
         | enabled. Hard to be malicious without javascript!
         | 
         | But for any domain you're unsure about, you should likely try a
         | sandbox to get a definitive answer for yourself.
        
         | mometsi wrote:
         | More likely: your _incompetent_ website filters prevent access
         | to this domain.
        
       | timfsu wrote:
       | One of the interesting things in this article is how OKRs are
       | great for a "Pareto-distribution" culture, where performance can
       | be measured across employees, but not a "linchpin" culture, where
       | employees are exceptionally good at a small handful of things and
       | not necessarily great at doing whatever the company needs. I've
       | frequently seen those two types of cultures clash at the seams
       | between technology and business.
        
         | [deleted]
        
       | GalenErso wrote:
       | A similar debate exists within the professional military
       | community about the appropriate place to give special operations
       | forces within the broader force. There is a concern, especially
       | in the United States, where special forces have accrued a growing
       | share of resources and personnel since the beginning of the
       | global war on terror, that such growth is draining regular forces
       | of all their top personnel and thus hollowing the regular units
       | they rely on.
       | 
       | https://cco.ndu.edu/News/Article/1020184/the-limits-of-speci...
       | 
       | https://ndupress.ndu.edu/JFQ/Joint-Force-Quarterly-108/Artic...
       | 
       | https://www.reddit.com/r/WarCollege/comments/gahsnv/does_hav...
        
         | tomrod wrote:
         | In careers, positively-contributing people are motivated by
         | three things: money, team, and perceived importance of work.
        
       | auggierose wrote:
       | I don't get it. How are the distribution graphs connected to the
       | text? What is distributed over? I guess the people of the
       | company? What is the y-axis? The amount of talent in a person?
       | The amount of special talent in a person? I hate pseudo-
       | scientific explanations like that.
        
       | vavooom wrote:
       | A competent overview of the relative 'bins' of labor used to
       | power large firms around the world. The use of distributions
       | really tickles my brain and helps understand not only where I
       | work but also why some people love the places the work (because
       | it fits into their style and desired work environment too).
        
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       (page generated 2023-04-25 23:02 UTC)