[HN Gopher] Tiny, cheap smart speakers unlocked the rise of digi...
       ___________________________________________________________________
        
       Tiny, cheap smart speakers unlocked the rise of digital payments in
       India
        
       Author : NDAjam
       Score  : 195 points
       Date   : 2023-04-04 14:53 UTC (8 hours ago)
        
 (HTM) web link (restofworld.org)
 (TXT) w3m dump (restofworld.org)
        
       | ck2 wrote:
       | Is it a crazy suggestion that you could put a display on the
       | smart speaker and teach a small subset of literacy for them to
       | see what is being said?
       | 
       | Could someone learn a small amount that way?
       | 
       | I've seen countless stories of people who come to the US and
       | learn some english by watching TV with the close captions turned
       | on, has to work elsewhere?
        
         | HeavyFeather wrote:
         | What's cheaper to program and produce: a speaker or a display
         | and chip?
         | 
         | I think that this device is super smart. It's a "cell phone"
         | chip that "reads" the texts out loud when received from a
         | hardcoded number. It could cost a few dollars.
         | 
         | The only cheaper thing would be upcycling existing smartphones,
         | but that would be a support nightmare.
        
         | IronWolve wrote:
         | More likely the audible confirmation allows everyone to know
         | you paid, and the shopkeeper doesnt have to keep his eyes on a
         | device all day. Easier for everyone.
        
         | alsodumb wrote:
         | As discussed in other comments, illiteracy is not the primary
         | driver of these devices. To some extent it is, but not a
         | significant chunk. It'll probably also make the device more
         | expensive.
        
       | villgax wrote:
       | They do charge a subscription fee for it, but sadly enough this
       | could have been done with any speaker they had & using the
       | official app as well
        
         | blntechie wrote:
         | It's 200 Rs/mo as per a shopkeeper I talked to. It's pretty
         | affordable for many shops as it cuts down on fraud a bit and
         | they see utility in it.
        
         | lotsofpulp wrote:
         | But could it have been done with the resilience/volume/sound
         | quality/redundancy/etc of the speaker?
         | 
         | A situation that comes to mind is a vendor stepping away to go
         | to the bathroom, and asking their neighboring vendor to sell
         | while they are gone. A cheap enough, but fail proof and
         | versatile solution is not necessarily a waste.
        
           | jhatax wrote:
           | At less than a USD a month--currency vs. cost of living
           | conversion--this subscription is extremely cheap considering
           | the many positives: confirmation of payment from a new
           | revenue stream, multiple language support, low-ish latency,
           | fraud prevention for the seller. While a lot of Indians have
           | smartphones, this speaker is the ideal example of a device
           | that solves one specific problem and nothing else.
        
         | pimlottc wrote:
         | That would require leaving a smartphone and a speaker lying
         | around where they might be stolen. Having it be a cheap,
         | single-use device reduces the incentive for theft.
        
           | kwhitefoot wrote:
           | You can buy a smartphone good enough for the job for less
           | than 60 GBP even in the UK, I'm sure they can be had for
           | considerably less in India. And it doesn't need to be lying
           | around, the user can have it on them.
        
       | asdted wrote:
       | Digital payment transactions stand at 8.5B per month. It's just
       | mind-blowing
        
       | kylehotchkiss wrote:
       | I remember seeing these at vegetable stands and thinking it was a
       | goofy shopkeeper quirk, didn't realize how useful of a feature
       | this was to shopkeepers. Kudos to PayTM for a very good solution
       | to speeding up digital payments across society
        
       | throwaway280382 wrote:
       | Not mentioned in the article but I asked a shopkeeper why they
       | use it. Answer is fraud. Earlier, customers would download a
       | "fake" app, which miciked online gateway's UI. Customer would
       | punch in money, and show to shopkeeper that "payment went
       | through". Customer takes goods with them and leaves. Shopkeeper
       | looses money.
       | 
       | With this sound box, shopkeeper gives goods ONLY after the box
       | makes sound. Now imagine if a elderly or illiterate relative of
       | shopowner is manning the shop. They may not know how to operate
       | their "banking" app to make sure money has reached. The sound box
       | removes that problem.
        
         | kylehotchkiss wrote:
         | "Fraud" is too friendly a word for this. It's just theft from a
         | person who probably is having a much harder time making ends
         | meet than the person stealing. Theft is never a pleasant topic
         | but stealing from somebody with much less financial means than
         | you is morally bankrupt.
        
       | sfifs wrote:
       | I visited India a few times in the last 9 months after digital
       | payments had taken off due to COVID and can attest that these
       | have been game changers that have led shopkeeps to accept
       | e-payments.
       | 
       | More than anything to do with literacy, this basically allows
       | Shopkeeper to keep doing what they are doing without fiddling
       | with their phones etc to confirm they received money. The device
       | just says the amount received out loud and at that point, the
       | customer can leave with the goods. Haven't seen this tech
       | anywhere else.
       | 
       | In my latest trip, I don't believe I paid cash in any shop and I
       | was in a second tier city the whole time, not one of the big
       | metropolitan cities.
        
         | oefrha wrote:
         | > The device just says the amount received out loud and at that
         | point, the customer can leave with the goods. Haven't seen this
         | tech anywhere else.
         | 
         | I've seen this in China many years ago on both PoS terminals
         | and smartphones. Guess it shouldn't be surprising that Paytm
         | brought this to India, given that Alibaba/Ant Financial at one
         | point had a significant stake in it.
        
         | spaceman_2020 wrote:
         | I sometimes go weeks without realizing that I have literally
         | zero cash in my wallet.
         | 
         | I was using UPI so much that my credit card usage had dropped
         | to almost nothing. Literally had to force myself to use the
         | credit card more to accumulate some rewards.
        
           | ramshanker wrote:
           | Ditto. I close few credit cards because of usage drop. Paying
           | with UPI is easier and at least 10x accepted.
           | 
           | Moreover, within a year or so, UPI will start accepting
           | Credit card linking as well. Things are really moving FAST
           | here.
        
             | HHalvi wrote:
             | Credit Card linking with UPI is live for sometime now [0],
             | currently limited to Rupay cards. I have been using my HDFC
             | Rupay CC to pay for Merchant Payments that accept UPI for
             | last month or so.
             | 
             | [0]: https://www.rupay.co.in/rupay-credit-card-on-upi
        
               | spaceman_2020 wrote:
               | Any good cards on Rupay? Last time I checked, all the
               | good rewards were on Visa/Mastercard
        
           | manojlds wrote:
           | Ironically, it's for Uber (and Ola) - the services that made
           | us move away from cash for taxi and auto in the first place -
           | that I have to carry cash for since the drivers just won't
           | come without cash payments. UPI is better, but they will have
           | the have to fill petrol excuse.
        
             | as300 wrote:
             | I may be misremembering, but I thought you can fill petrol
             | with UPI too?
        
         | makingstuffs wrote:
         | After reading this article so much makes sense. I'm currently
         | at the end of my annual trip here seeing family and I have been
         | hearing these things all over the shop.
         | 
         | I didn't pay much thought to it until now if I am honest.
         | Genius and great to see tech companies do something to actually
         | help people solve real world problems.
        
         | alsodumb wrote:
         | Just to add to this, digital payments in India got popular well
         | before COVID, significantly increasing after the demonetization
         | charade (which imo was a bad decision and total chaos).
        
           | cuteboy19 wrote:
           | The increase due to demonetization cancelled out afterwards.
           | The grown we see now came organically, later
        
           | spaceman_2020 wrote:
           | At the end of the day, nothing beats convenience. If the tech
           | and the ecosystem was the same as it is today, it would have
           | found adoption even without demonetization.
        
           | yashg wrote:
           | Demonetization induced usage reduced once cash was back in
           | circulation. It was COVID era fear of touching cash and
           | compulsion of lockdowns that really made digital payments hit
           | the stratosphere.
        
             | asdted wrote:
             | Pre COVID transcations per month stood at 1.5b and now at
             | 8.5B.
             | 
             | COVID might have convinced few people that's all.
             | 
             | Demonetization's effect is not clear since UPI came out
             | just a year before Demonetization took place.
             | 
             | It took off because of young generation and costs nothing
             | as simple as that. They forced businesses and other to
             | embrace it.
             | 
             | Fun fact, i have been using UPI ever since it came out and
             | used to pay for coconut/veggies with it even back in 2017
        
         | lxgr wrote:
         | Is it possible to use UPI as a visitor, or is an Indian bank
         | account required?
        
           | sumitgt wrote:
           | UPI support for non-residents has been announced, but not
           | sure of the timeline.
        
         | hedora wrote:
         | This makes so much more sense than illiteracy. The phone app
         | could just have a thumbs up with a number or a thumbs down,
         | after all.
         | 
         | It suggests having a tv-like display would work about as well,
         | and be less noisy / distracting.
        
           | LoveMortuus wrote:
           | I think a display might consume much more power than a speak,
           | these look like they could, if they aren't already, powered
           | with batteries, while a display could also be powered with
           | batteries it wouldn't last nearly as long, not to mention
           | that you can hear this even if you're not looking at it.
        
           | 411111111111111 wrote:
           | What do you think is cheaper, a touch display with a a chip
           | that can render graphics etc or a speaker playing an audio
           | stream from a webservice?
        
             | JohnFen wrote:
             | From a hobby point of view (meaning that I purchase these
             | things in very small quantities), then cost of both of
             | these is comparable.
             | 
             | I'm ignoring the "touchscreen" part, though, because that's
             | not necessary. I'm thinking just a basic, small TFT
             | display.
        
             | foobazzy wrote:
             | Why would you need a touch screen? An 8-segment display
             | with 2 clicker buttons for looping through history, and a
             | little bit of memory (like in a calculator) would be
             | enough.
        
         | user_named wrote:
         | This has been standard for years in China.
        
         | signal11 wrote:
         | > In my latest trip, I don't believe I paid cash in any shop
         | and I was in a second tier city the whole time, not one of the
         | big metropolitan cities.
         | 
         | If you're a tourist or business visitor, this isn't possible.
         | UPI isn't available to you. Also note that many smaller shops
         | which accept cards and do accept India-issued
         | MasterCard/Visa/Rupay won't take MC/Visa issued abroad, because
         | their payment providers charge them extra.
         | 
         | Digital payments for business visitors and tourists in India
         | are pretty terrible outside of upscale places.
         | 
         | If you're an Indian living abroad, for now, you need to keep an
         | Indian phone number active to use UPI (this should change
         | soon). You can use cards though, especially if you have an
         | India-issued card -- those have much wider acceptance.
        
           | justanotheratom wrote:
           | Yes, visitors can make UPI payments now. See recent news:
           | 
           | https://economictimes.indiatimes.com/nri/invest/in-bound-
           | tra...
        
             | signal11 wrote:
             | This is promising, but it's not as exciting as one would
             | assume -- it's a _very_ limited rollout, ensuring the use
             | /don't use UPI decision has to be made quite quickly for
             | people unfamiliar with it, which is most tourists.
             | 
             | > To start with, it will be available to travelers from
             | G-20 countries, at select international airports
             | (Bengaluru, Mumbai and New Delhi).
             | 
             | > Eligible travellers would be issued Prepaid Payment
             | Instruments (PPI) wallets linked to UPI for making payments
             | at merchant outlets.
             | 
             | > The PPIs shall be issued after physical verification of
             | the passport and visa of the customers at the point of
             | issuance.
             | 
             | Also good luck finding the UPI PPI sale point. And of
             | course it's extremely limited, to 20 countries.
             | 
             | And the big one
             | 
             | > PPIs can be issued in the form of wallets linked to UPI
             | and can be used for merchant payments (P2M) only.
             | 
             | This is "limited UPI" -- you can't use it for P2P payments
             | or paying your friends and acquaintances. And does UPI
             | Merchant Payments have payment protection / easy dispute
             | resolution yet? If not, tourists would be far better off
             | sticking to cards.
             | 
             | So yeah, good on the RBI for making a start, but this
             | doesn't help tourists realise even a fraction of UPI's
             | convenience.
             | 
             | I'm sure one day visitors and regular tourists will be
             | prompted to set up a UPI wallet when they get their visa /
             | eVisa, top up UPI online across the length and breadth of
             | India, and in fact be able to top up their UPI wallets
             | before landing in the country. But there are many
             | bureaucratic barriers before that happens.
        
       | penguin_booze wrote:
       | PhonePe translates to "on the phone" in Hindi. And, of course, it
       | reads like "phone pay" in English. A nice touch.
        
       | kwhitefoot wrote:
       | Sounds very much like the Vipps system we have in Scandinavia,
       | particularly Norway, with the addition of something like the
       | Android Voice Notify app which reads Android notification. My
       | mobile phone has been doing this for years. Whenever I receive a
       | payment it reads it out to me. No need for any new devices.
        
       | jjoonathan wrote:
       | It's amazing how fintech can create actual value when they aren't
       | all just fighting over who gets to salami slice a nation's
       | commerce!
       | 
       | > Digital payments have taken off in a big way in India in recent
       | years due to the government's unified payments interface (UPI)...
       | But this boom hasn't helped fintech companies in India as they do
       | not make money from facilitating UPI transactions.
        
         | alsodumb wrote:
         | There was definitely massive digital payments drive before the
         | speakers, and the article is exaggerating it's effects.
         | However, there was a good chunk of vendors who were not happy
         | with the 'check your phone every time you get a payment'
         | routine and this solution works out for them perfectly.
        
       | evan_ wrote:
       | They talk about how sometimes people would show them doctored
       | receipts to scam them- how much longer before people start
       | recording the "Paid Rs 50" voice and playing it back off their
       | phones?
       | 
       | Not sure what the fix for that would be- reading off the
       | time/date, a small integrated display, or maybe it's just not an
       | issue.
        
         | jatins wrote:
         | This speaker is with the merchant. I am sure the merchant can
         | distinguish between a sound coming from their speaker vs sound
         | coming from someone's mobile.
        
       | rkrishnaan wrote:
       | Another thing that helps this boom is, in India no one has any
       | problem in sharing their phone number with strangers. Delivery
       | workers, Cab drivers, Restaurant waitlist, you name it. So
       | payment send and receive with just mobile number as the primary
       | key becomes easier.
        
         | hipratham wrote:
         | There is also Virtual Payment Address (VPA) attached to account
         | wiht legit number and bank acct which is good enough to use
         | (share /scan QR code ) with merchant/user name.
        
         | villgax wrote:
         | Wow not true at all, everybody hesitates to bring forced to
         | give mobile number at the supermarket it cloth stores for no
         | good reason than to feed into FB/Google in bulk.
         | 
         | For paying a bill you're just scanning the QR most of the time,
         | it's only P2P like cabs/autos when you may have to scan the
         | drivers personal QR. Gpay & others apart from BHIM tend to
         | already generate or allow alphanumeric UPI ID.
        
         | eru wrote:
         | That seems to be working in Singapore as well.
        
         | Freedom2 wrote:
         | This is one of the most unique things about India that I
         | haven't seen in any other country - the openness and community
         | between its citizens. Especially proud to be Indian!
        
       | jack_riminton wrote:
       | The vendor being able to instantly take out a loan is the real
       | kicker here. If even a relatively small percentage of shopkeepers
       | do this it will enable economic growth only seen in places like
       | China in the 1990s, the effect will be multiplicative throughout
       | the economy
        
         | kridsdale1 wrote:
         | I was so happy to read that part. A triumph of capitalism, if
         | it takes off.
         | 
         | Everyone deserves the right to a fair and quick evaluation of
         | their default risk to get access to capital on margin. It's the
         | best way to get people to invest in themselves and their
         | communities.
        
         | WeylandYutani wrote:
         | Only if they can pay back the loan otherwise you just end up
         | with a banking crisis.
        
           | jack_riminton wrote:
           | True but this isn't inflation of assets it's money for goods
           | purchases by the sounds of it which is a lot less susceptible
           | to bubbles
        
       | ryzvonusef wrote:
       | video of it in action (english subtitles)
       | 
       | https://www.youtube.com/watch?v=qUR84Qz0KbM
        
         | djhworld wrote:
         | Interesting thank you for the video.
         | 
         | I was going to comment on this post wondering how it's more
         | efficient than just the merchant looking at a fixed screen
         | which shows the incoming transactions.
         | 
         | But the video demonstrates why the audio interface is better,
         | it allows them to multi-task. Sort of like how listening to
         | radio/podcasts doesn't tie you down to somewhere like watching
         | the TV does.
        
         | ape4 wrote:
         | So the merchant has to buy/rent a device. I expected it to be
         | phone-to-phone for such wide acceptance.
        
           | ryzvonusef wrote:
           | from my research, here is what I've found:
           | 
           | 1- The govt insists the payments be done on their national
           | backbone, which works on 0 markup, so companies have to find
           | different avenues for revenue
           | 
           | 2- The device is essentially a mobile phone with no
           | display(newest version has a small pocket-calculator sized
           | lcd, but most do not) and just four buttons: power, volume
           | up, volume down, and repeat last message. It takes a SIM and
           | has a rechargeable battery and a loud speaker.
           | 
           | 3- This means essentially operators a renting a very
           | specialised "dumb-phone"; one which has a simple audio output
           | but no input (and thus access) to the actual app. They can
           | leave this "phone" out in the public, while keeping their
           | smartphone separate and secluded.
           | 
           | 4- The device rent is lowered or even waived if you have a
           | high-enough transaction volume. So for people who have a low
           | usage, they can stick with checking their phone; for people
           | with more frequent usage, it pays for it self.
           | 
           | ----
           | 
           | I see a lot of benefits for this. AFAIK, each device is keyed
           | to the user, so stealing it not beneficial, but even if some
           | one did, no can use it to access the app or your funds, since
           | all it does is receive confirmation SMS.
           | 
           | There no training involved, and more importantly, no handover
           | of a device anytime you to step away from a counter; anyone
           | can take over and just listen to the confirmation message.
           | 
           | one benefit the article mentioned is that people would dupe
           | the seller by showing fake screenshots of a transaction, how
           | that was eliminated by the device; no sound message, no
           | payment.
           | 
           | But the best benefit is the multi-tasking; you can use your
           | hands and eyes to keep focused on the task at hand while
           | using your ears to keep track of payments. Imagine a food-
           | stall seller having to wipe their grease/sauce covered hands
           | and fiddle with a slippery phone, anytime a customer paid, it
           | would never work.
        
             | fandorin wrote:
             | do you think such payment flow would work in the US / in
             | the EU as well? I know that for example in Sweden Swish is
             | super popular and you can pay with it in stores by scanning
             | QR code (and then showing your phone to the merchant) -
             | seems like such device could fit there perfectly.
        
               | lxgr wrote:
               | It definitely could, but I really hope it doesn't.
               | Contactless payments are both more convenient and more
               | secure than (even dynamic) QR code payments. (Whether the
               | device manufacturer should have a monopoly on NFC-based
               | payments is a different question, and one under active
               | regulatory scrutiny at that.)
        
               | bobsmooth wrote:
               | In America there's contactless payments with your phone.
               | The merchant's POS will confirm the transaction like it
               | would with card or cash.
        
             | HeavyFeather wrote:
             | > it would never work
             | 
             | Ask Thailand and their QR-code based payments, TrueMoney
             | and "Thai QR", because that's exactly how they work. Maybe
             | scammers are less prevalent in Thailand than in India so
             | they go by trust, even in 7-Elevens.
        
               | lxgr wrote:
               | I'd be really surprised if 7-Eleven employees used
               | personal or company-provided smartphones to confirm
               | payments.
               | 
               | For most QR payment systems, the flow for smaller
               | merchants is customers scanning a printed QR code
               | (optionally with common amounts pre-populated) and the
               | merchant receiving a notification (so no need to actually
               | open any app to confirm payments, and the merchant app
               | could easily assign different ringtones to different
               | payment amounts). This is the use case in which these
               | speakers make a lot of sense.
               | 
               | But for larger merchants with a POS, the clerk usually
               | scans the customer's (dynamic) QR code and initiates the
               | payment that way. Alternatively, an existing POS payments
               | terminal can display a one-time and transaction-linked
               | code that the customer scans.
               | 
               | For tax and reporting reasons alone, payments practically
               | need to be bound to a given transaction/receipt number.
        
               | blntechie wrote:
               | It's just not screenshots. Initially the payment apps
               | added moving icons/pictures to differentiate screenshots
               | with actual payment confirmation screens. As a response,
               | some people made specialized apps which dynamically
               | recreated the same exact payment confirmation screen of
               | the popular apps with moving parts, fake transaction id
               | etc.
        
           | lazyninja987 wrote:
           | [dead]
        
       | flerchin wrote:
       | Literacy rates in India look to be ~80% and climbing about 1% per
       | year. Obviously it'll reach an asymptote, but it's looking like
       | India already surpasses the US in this regard. Of course, given
       | the large population, more Indians are illiterate than there are
       | people in almost every nation. Nonetheless, wouldn't this
       | solution be quite niche?
       | 
       | Source: https://www.macrotrends.net/countries/IND/india/literacy-
       | rat...
        
         | CyberDildonics wrote:
         | > Obviously it'll reach an asymptote
         | 
         | I think you mean the increase will level off.
         | 
         | An "asymptote" would mean it is always getting closer to some
         | target number, and there is no reason that would be 'obviously'
         | true.
        
         | aatharuv wrote:
         | Africa is possibly another target. Its literacy rates are a
         | little bit under India's, and it's another place where digital
         | payments have gone big, even earlier than India.
         | 
         | https://www.macrotrends.net/countries/SSF/sub-saharan-africa...
        
         | JumpCrisscross wrote:
         | > _it 's looking like India already surpasses the US in this
         | regard_
         | 
         | Different standards. India is measuring base literacy, being
         | able to "read and write with understanding a short simple
         | statement about their everyday life" [1]. The comparable
         | counter-statistic in the U.S. is Level 1 illiteracy, or being
         | able to "unable to successfully determine the meaning of
         | sentences, read relatively short texts to locate a single piece
         | of information, or complete simple forms" in English [2]. That
         | figure is 4.1%. (A Spanish-speaking physics PhD would count.)
         | 
         | [1] https://www.macrotrends.net/countries/IND/india/literacy-
         | rat...
         | 
         | [2] https://nces.ed.gov/pubs2019/2019179.pdf
        
           | Y_Y wrote:
           | You think you can get a PhD in physics without learning to
           | read basic English? Not this century.
        
         | swamp40 wrote:
         | There is more going on here than literacy. Even if you are
         | illiterate, if you tell someone to pay 10 rupees you could see
         | if 10 rupees made it to your account.
         | 
         | Do those vendors not have smartphones? That's what I am
         | suspecting. If they did, an app could announce it and you
         | wouldn't need the external speaker.
         | 
         | The speakers seem to be directly connected to the cellular
         | network. And rented for ridiculously small fees.
        
           | alsodumb wrote:
           | Now that I think about it, I am not sure why they didn't just
           | announce using the smartphone speaker - I've seen several
           | vendors with smartphones still using these boxes.
           | 
           | Granted, many vendors don't have smart phones, and perhaps
           | sound boxes started with them. I think the fintech companies
           | saw the opportunity and decided to not implement it their app
           | for users with smartphone. Given that they are so cheap, I
           | guess the vendors even with smart phones decided to get them
           | anyway.
        
             | z3t4 wrote:
             | It's difficult to wake up a phone to play custom audio. I
             | believe iOS and Android has made that impossible without
             | rooting the device.
        
               | wildzzz wrote:
               | You don't need to play custom audio. Notification
               | narration already exists.
        
           | vaidhy wrote:
           | Yes, the vendors have smartphones. The smartphones' speakers
           | are not loud enough to announce over the road noise and
           | general buzz in Indian shops. It would also be too
           | distracting to keep looking down on the phone.
        
         | dirtyid wrote:
         | 20% (~300M) illiterate skews old, higher % of whom are active
         | in workforce and will be for decades. Not that ~300M is "niche"
         | as you said, but think of it technology that helps 50% of the
         | workforce vs 20% of population.
        
         | alsodumb wrote:
         | I've interacted with several vendors who use these sound boxes.
         | The article is a bit misleading in the sense that illiteracy is
         | not the primary driver of the usage of these devices. It is a
         | better check-out experience. Vendors were busy and annoyed by
         | the fact that they have to use their phone to confirm payments
         | which often hindered them from doing their routine to sell more
         | stuff. Think about vendors making street foods, actively
         | selling vegetables, etc.
         | 
         | Now all they have to do is listen to the confirmation, directly
         | streamed from the payment gateway vendor's server as soon as
         | receive the money. Minor convenience, agreed, but the service
         | isn't expensive to run (thanks to the minimal hardware it needs
         | and the low data prices in India) and surprisingly even small
         | vendors are okay with paying a subscription fee for it.
        
           | achow wrote:
           | Yes right.
           | 
           | > _The 48-year-old, who can neither read nor write, would
           | need to call his son to confirm that the payment had been
           | received._
           | 
           | Looks like the author made up a narrative. These vendors
           | definitely can read numbers, they manage loads of cash
           | through the day. They do lightening fast calculation in their
           | head - which would put a Math grad student to shame.
           | 
           | They may not be able to read, write English (or other
           | languages) but they are very comfortable with numbers and
           | operations on them (addition, subtractions...).
           | 
           | And they would not need "their son" to confirm the amount
           | (they can read), and also they would recognize a very large
           | green checkmark (an icon to confirm successful transaction),
           | so don't need "their son" for that too.
        
             | alsodumb wrote:
             | I wouldn't be so sure about the author making up the
             | narrative, it very well could be real but it is definitely
             | not the majority.
             | 
             | I get what you are saying, but none of this would put "a
             | Math grad student to shame". If you really think it does,
             | you definitely have no clue what grad students do -
             | sincerely, a grad student whose best friend is a math grad
             | student.
        
               | asdted wrote:
               | I saw college students (not indian) fail to answer basic
               | arithmetic questions like 50-13 stuff like that.
               | 
               | He meant they do basic calculations very fast with out a
               | calculator.
        
           | rkagerer wrote:
           | How exactly does the experience work? e.g:                 -
           | How does the customer know how much to send and where?
           | - How quickly does the confirmation come through?  Does it
           | say who the money is from?       - What happens if the vendor
           | is distracted and misses the confirmation for a particular
           | order?
        
             | kevinsundar wrote:
             | 1. The merchant tells them the amount and there's a QR code
             | on the box to scan.
             | 
             | 2. Within seconds. When I paid while over there it was 2 -
             | 5 seconds. It doesn't say who the money is from though.
             | 
             | 3. The merchant has to check their phone or trust the
             | screen on the customers phone.
             | 
             | It works surprisingly well for 95% of use cases. Usually
             | more than one person isn't checking out in parallel. It
             | lets the merchant continue cooking / packing your items /
             | pouring a tea for someone else / etc.
             | 
             | Video demo: https://www.youtube.com/watch?v=qUR84Qz0KbM
        
               | wildzzz wrote:
               | I would just assume that the vendor's payment app would
               | just play a chime and maybe a readout of the amount
               | received. Every payment app I've used has a notification
               | with name and total when I get money. I'm pretty sure
               | Android can already handle this anyway. Connect the phone
               | to a speaker if you need it louder. Seems like a much
               | cheaper solution than buying a speaker with a built-in
               | modem that you have to pay a monthly fee for unless you
               | just don't own a smartphone.
        
           | ajonit wrote:
           | Fraud was another reason for the emergence of these sound
           | boxes. Android store was filled with fake payment screenshot
           | generator apps. People would show the (fake) payment
           | screenshot and leave the shop premises (saying "must be a
           | network problem at your end.")
           | 
           | After multiple complaints from merchants, Paytm and the likes
           | innovated this affordable idea.
        
           | spyder wrote:
           | Hmm... but the phones too have speakers, they could have just
           | made their to app read it just like the speaker does it.
        
           | db1234 wrote:
           | +1. First time I came across these speakers was when I had
           | tea in a road side tea stall off an highway. The shop was
           | crowded and I held my phone at the owner to show him the
           | evidence of payment which he ignored and within a couple of
           | seconds my payment was announced on the speaker. Great
           | experience!
        
         | t8sr wrote:
         | I thought you were joking about India surpassing the US in
         | literacy rates, and then I looked it up. It's 75 - 85%
         | depending on how you count. What?!
         | 
         | How is this number not 99.9%? Developed countries are at 100%
         | or minus rounding error. Even Canada is at 99%, and that's next
         | door. What is going on in the US?
        
           | OkayPhysicist wrote:
           | I suspect a lot of this is variance on surveying methods. I
           | could see "Literacy" be defined anywhere from "able to read
           | the survey enough to pick out where to mark "yes/no" and
           | "sign here"" to "Able to read YA novels", and in the US it
           | could well be "English literacy" versus "Any literacy". I
           | knew plenty of kids growing up who had grandparents living
           | with them that could read Mandarin or Spanish just fine, but
           | who had pretty limited English skills.
        
           | eru wrote:
           | I would suggest you double check what definition of literacy
           | the different countries are using. Perhaps the US has a more
           | stringent definition?
           | 
           | As an example, for a long time Germany used a way to measure
           | unemployment that yielded consistently higher numbers than
           | most of the rest of the world. So any honest international
           | comparison had to make adjustments.
           | 
           | See
           | https://en.wikipedia.org/wiki/Literacy_in_the_United_States
           | 
           | > In many nations, the ability to read a simple sentence
           | suffices as literacy, and was the previous standard for the
           | U.S. The definition of literacy has changed greatly; the term
           | is presently defined as the ability to use printed and
           | written information to function in society, to achieve one's
           | goals, and to develop one's knowledge and potential.[3]
        
             | bombcar wrote:
             | You also need to see if it's from official reports based on
             | testing or statistical reports based on surveys. Many
             | people who are counted literate are functionally
             | illiterate- they car recognize street signs, their name,
             | etc but not much more.
        
           | sriram_malhar wrote:
           | It is not a fair comparison. In India, the definition of
           | "literacy" does not mean functional literacy in India ...
           | merely knowledge of the alphabet is enough to qualify
           | ("akshar gyan").
        
           | rootusrootus wrote:
           | > depending on how you count
           | 
           | I think you got it right there. Be wary of cross-nation
           | statistics without context.
        
           | SaltyGoodness wrote:
           | I was stunned to learn that the average American reads at a
           | 5th grade level. It's true though. I've been wondering why
           | for a while, since it explains so much... Here's my best
           | guess:
           | 
           | 13 million children face daily hunger, and politicians fight
           | to take away school lunches. Hungry kids don't learn too
           | good.
           | 
           | Fear porn is blasted over every corporate media outlet
           | constantly, to the point where it saturates culture. People
           | who feel unsafe don't learn too good.
           | 
           | Schools are funded based on local taxes. Neither political
           | 'team' seems determined to change this. Teachers often have
           | to buy school supplies out of their own meagre pocket. Kids
           | in schools that don't have money don't learn too good.
           | 
           | School boards refuse to integrate modern understanding of
           | best practices - homework is useless, school starts too
           | early, multi-modal learning works way better, spaced
           | repetition works great, bullying isn't a fact of life to be
           | accepted and ignored. Bullied, tired kids don't learn too
           | good.
           | 
           | Publishing monopolies charge hundreds of dollars for
           | textbooks, altering 1984 and children's stories to be
           | "safer", and holding back anything that might upset their
           | comfortable position.
           | 
           | Hundreds of years of the world's most sophisticated anti-
           | intellectual propaganda has allowed America to be world
           | leaders in producing people that think education is scary.
           | 
           | Blaming poor people for their own problems is a national
           | sport.
           | 
           | These attitudes have been with America for hundreds of years,
           | and no amount of fight from Mark Twain, or Thoreau, or
           | Einstein, or Bernie has changed those fundamentals of
           | American culture.
           | 
           | There's no political motive to change any of this. As George
           | Carlin put it so well: "Governments don't want a population
           | capable of critical thinking, they want obedient workers,
           | people just smart enough to run the machines and just dumb
           | enough to passively accept their situation." America are
           | undisputed world leaders in this (except in America, where
           | this is seen as socialist talk and therefore safe to ignore).
           | 
           | Media, corporations and government conspire to prevent any
           | third party or group from changing the social situation -
           | look at what happened to OWS, or MLK, or Fred Hampton.
           | 
           | Any progression toward helping people get safe and educated
           | is labeled communism, and the DNC conspires with media to
           | mess up anyone too "radical" that runs as a Democrat.
           | 
           | Nobody on TV talks about how many teachers we could have
           | trained with the 20 trillion dollars spent bombing Middle
           | Eastern families - it's a lot.
           | 
           | So, a lot is going on in America. I didn't even mention the
           | drugs, the housing situation, the bank crises, the
           | environmental poisoning, the disconnection from nature, the
           | lack of exercise, the poor quality food or God knows how much
           | else.
           | 
           | Some will say I must hate America to write this stuff -
           | people who say things like this get accused of being Putin's
           | puppets, or worse, socialists. But I love America, which is
           | why I hate to see what is happening to it and refuse to
           | pretend these problems will be solved without even
           | acknowledging them.
        
             | 908B64B197 wrote:
             | > Schools are funded based on local taxes. Neither
             | political 'team' seems determined to change this. Teachers
             | often have to buy school supplies out of their own meagre
             | pocket. Kids in schools that don't have money don't learn
             | too good.
             | 
             | This one is mostly a myth. States and federal grants will
             | equalize money per pupil across different school districts.
             | Some of the worst performing school districts in the
             | country also have the highest per-capital spending.
        
               | SaltyGoodness wrote:
               | [dead]
        
             | misterprime wrote:
             | Your post includes some good commentary identifying issues
             | with the educational system, specifically about fostering a
             | healthy, effective learning environment as well as
             | commentary about mis-allocating resources. However, it also
             | includes lots of specific blaming and accusations which, to
             | me, distracted from the helpful elements.
             | 
             | I'm curious if you think the best path forward would be to
             | keep pushing for the federal government to do better with
             | education, or if it would be better to empower more local
             | entities to improve. This could be state, county, or city
             | governments, or even private school systems.
        
               | SaltyGoodness wrote:
               | How does Finland do it? Copy them as much as possible,
               | since it's clearly working. Gaps in Finlands system? Pay
               | experts to figure it out. I don't claim to be an expert -
               | you don't need to be, to see how bad the current system
               | is.
               | 
               | If we can afford $20 trillion on interest payments for
               | illegal wars on the other side of the planet, we can
               | figure out how to fund schools.
               | 
               | Not sure what you mean by "specific blaming and
               | accusations" - there _are_ real forces fighting back
               | against educating children in a safe and happy
               | environment.
               | 
               | They're not even that sneaky about it. Pretending that
               | extremely well funded and organised and power groups are
               | not, for example, banning books, abortion, cutting school
               | funds, cancelling school lunch programs, giving millions
               | in TANF funds to dried out quarterbacks, etc, etc, is
               | like ignoring the termites eating away at the foundations
               | of your house while spending all your money on grenades
               | to protect from home invaders.
        
             | jonfw wrote:
             | There are two causes to consider. The failure of society to
             | provide equal opportunities to all, and the failure of
             | individuals to capitalize on what opportunities they have
             | available.
             | 
             | The trouble with your criticism is that you are focusing
             | entirely on society's failures, when a more complete
             | analysis would consider what can be done on either side.
        
               | robocat wrote:
               | > and the failure of individuals to capitalize on what
               | opportunities they have available
               | 
               | Yeah, we could blame the 5 year olds for their lack of
               | grit and determination to create their foundation for
               | their reading skills. Alternatively, we can look at what
               | other societies achieve, and try to improve our own.
               | 
               | Also you are completely ignoring that plenty of people
               | have functional difficulties learning to read and write.
               | Anecdotally I would say over 10% based on my dyslexic or
               | illiterate friends and family, some of which had
               | professional focused help beyond what schooling provides.
               | I agree with you that the education system has its
               | faults, and some people "fail to capitalise
               | opportunities". However there is a large segment of
               | people that are motivated, work hard, get good
               | educational opportunities, and yet still struggle to read
               | and write. There are people with denial or bullshit
               | reasons too, but too many of my friends and family have
               | symptoms that I have good reasons to believe they are not
               | making anything up.
               | 
               | My 10% figure ignores functional meta-level difficulties
               | for lacking motivation. Perhaps born without grit and
               | determination; perhaps never taught it; perhaps other
               | home problems trump it.
        
               | SaltyGoodness wrote:
               | Sure, everyone ought to do what they can to better
               | themselves. That's for another comment, because the
               | question was, what is it about America that has literacy
               | skills at such a shameful level.
               | 
               | It's not Brad's fault that he can't read good. It's not
               | Chad's fault that he hasn't picked up a book. These
               | hypothetical kids are 6, 7, 8 years old.
               | 
               | That's on us, and our willingness to allow their home
               | lives to be miserable rather than pay for mental health
               | supports and education as a society.
        
           | nativespecies wrote:
           | Public education has been gutted for decades in this country.
        
           | misterprime wrote:
           | I'm not sure our Department of Education is effective, and I
           | think some children actually are being left behind, despite
           | the "no child left behind" effort.
        
             | nngjmppkjhfd wrote:
             | Why even consider that another standard could be in use,
             | like others have pointed out in the thread, when you have
             | political priors to confirm? Stay classy HN!
        
               | mplewis wrote:
               | What? It's widely known that over half of American adults
               | read at or below a sixth grade level. This is a result
               | from 2020 so it shouldn't be news to you.
        
         | sowbug wrote:
         | But it's good that there are options. Many of us aged 40+ can't
         | read HN-sized text anymore, and the prevalence of presbyopia
         | among UI designers is evidently 0%. Throw in glare from
         | sunlight, a busy storefront where you constantly need your
         | hands and eyes elsewhere, etc.
        
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