[HN Gopher] Apple introduces Apple Pay Later
       ___________________________________________________________________
        
       Apple introduces Apple Pay Later
        
       Author : dm
       Score  : 158 points
       Date   : 2023-03-28 15:31 UTC (7 hours ago)
        
 (HTM) web link (www.apple.com)
 (TXT) w3m dump (www.apple.com)
        
       | oh_sigh wrote:
       | What's the value proposition of a zero interest/no fee buy now
       | pay later scheme? Is it just reaming folks who miss a payment? A
       | loss leader getting more users into the Wallet ecosystem?
        
         | florbnit wrote:
         | My SO recently bought an electric bike using this sort of
         | scheme, not from Apple obviously, but the monthly payments
         | toward the 3500$ bike were less than what it cost to commute to
         | work using public transport before that. So it turned from an
         | being a non trivial investment to an obvious thing to do.
         | 
         | The value proposition to me seems to be that they sold a bike
         | at 3500$ they would not have sold otherwise and they can deal
         | with the payment being made over time rather than all at
         | purchase time.
         | 
         | For the user the value proposition is that value adding
         | purchases like this can be made and paid off while they provide
         | value.
        
           | rootusrootus wrote:
           | That situation is close to the textbook example for when a
           | debt hawk like Dave Ramsey would tell you it was okay to use
           | a credit card. When you are actually using it to facilitate
           | an investment in your future, not just buying toys. The
           | additional zero-interest aspect is icing on the cake.
        
         | pythko wrote:
         | I found this video to be a good explainer:
         | https://m.youtube.com/watch?v=R1JaMRpcDrQ&pp=ygUbQnV5IG5vIHB...
         | 
         | It seems like many of them act like credit cards and charge the
         | merchant a percentage, since they "drive consumption" and
         | encourage people to buy stuff. Of course, this fee will likely
         | be added into the price that all consumers pay, so as these get
         | bigger, we all will be subsidizing interest free loans to
         | people in the form of 1%-3% higher prices. Much like credit
         | cards are today.
        
         | pastor_bob wrote:
         | making buying higher priced items easier to stomach. This is
         | clearly targeted to people with good credit.
        
           | SkyPuncher wrote:
           | > This is clearly targeted to people with good credit.
           | 
           | The commercials for Apple Pay have me thinking the exact
           | opposite.
           | 
           | * People with good credit don't need to manage their monthly
           | credit payment. They simply pay it all off.
           | 
           | * People with good credit also don't really need to apply for
           | an emergency credit card (unless they happen to forget their
           | wallet).
           | 
           | My impression is many of these products are akin to loan
           | sharks. They loose/break even on "good" borrowers, but make
           | loads on people who are "so close" to being able to fully
           | repay.
        
         | scrollaway wrote:
         | It makes products more "affordable" (emphasis on the quotes) by
         | spreading the payment for them over multiple salary cycles.
         | That TV you didn't buy because you couldn't afford it? You told
         | yourself you don't need it, but now that you can mechanically
         | pay for it, you "need" it so you'll buy it.
         | 
         | It also allows the sellers to increase their prices or even
         | simply upsell without pricing out their own consumer base.
        
         | abudabi123 wrote:
         | Capitalist cannibalisation a level-up from Amazon's pets and
         | cattle categorisation on the fair-game userbase? Accounting
         | minded players game the system to their benefit maximising
         | purchasing power on credit over a timespan.
        
       | keiferski wrote:
       | This business practice seems to have become popular lately. It
       | really gives me a bad feeling, probably because the idea of
       | getting your customers into debt (to your own company) in order
       | to buy your products just seems _wrong_ at a fundamental level. I
       | don 't want to live in a world where everything is either rented
       | or paid for with a loan.
       | 
       | I can obviously understand why it makes sense from a strictly
       | money point of view, but what is the business strategy against
       | this? All I can think of is pushing a brand message that is
       | explicitly anti-debt and builds its reputation on treating its
       | community of customers well.
        
       | logicalmonster wrote:
       | This seems like a logical and interesting service that should
       | drive quite a few sales for Apple as people impulse-buy status
       | symbols they shouldn't really try to afford.
       | 
       | My big concern with using some of these "pay later" types of
       | services is that it seems incredibly risky to your credit score
       | even if you do everything right and pay it off on time.
       | 
       | If Apple or anybody else can clarify on this point, that would be
       | great. Otherwise, I'd never touch this.
        
         | jpollock wrote:
         | They typically don't pull a credit score, or register a loan.
         | They try to maintain a continuous auth for the next month's
         | payment.
         | 
         | That essentially lowers your credit card limit by the payment
         | amount for the lifetime of the loan.
         | 
         | If any single payment fails, they will then try and go for the
         | remainder.
        
           | logicalmonster wrote:
           | I don't think a credit pull is the biggest concern here.
           | 
           | Couldn't using this reduce the average age of your accounts,
           | which is a big factor in credit score calculation?
        
             | jpollock wrote:
             | It doesn't register a loan, so there's no new account to
             | affect credit score?
        
               | logicalmonster wrote:
               | You used the word "typically" in the last post, which
               | isn't a very precise or confidence inducing word when
               | dealing with something important to your life.
        
             | twblalock wrote:
             | The only thing that reduces the average age of your
             | accounts is opening _new accounts_ or closing old ones.
        
       | imtig3rman wrote:
       | Apple using its cash surplus to slowly become a bank.
        
         | scottyah wrote:
         | This is Warren Buffet's forte, allocating massive amounts of
         | capital. Since Apple is his first/only tech company, I wonder
         | if he's playing a part in this.
        
         | shagie wrote:
         | This is a traditional path for many large companies.
         | 
         | https://en.wikipedia.org/wiki/Ford_Motor_Credit_Company
         | 
         | https://en.wikipedia.org/wiki/Discover_Card
        
         | comte7092 wrote:
         | They're partnering with Goldman Sachs, as they have in the
         | past. Goldman is providing the actual banking services.
        
         | zyang wrote:
         | "The fruit bank will have its due".
        
       | hulitu wrote:
       | Wow. I can finaly afford an iPhone 14 Pro. /s
       | 
       | Oh lord won't you buy me a Mercedes-Benz. My friends all drive
       | Porsches, i must make amends...
        
       | judge2020 wrote:
       | Is there some sort of insurmountable tech debt over at Apple that
       | requires these slow rollouts and long development cycles? They
       | announced Pay later at WWDC 2022, and it's just now releasing,
       | and the Savings account was announced in October and would be
       | available "in the coming months", but is only just now (likely)
       | coming out - and given Pay Later is still limited release, I
       | imagine the savings account feature will be as well.
        
         | CharlieDigital wrote:
         | It probably has less to do with tech and more to do with
         | regulatory, legal, support structure, and process design.
        
       | bakugo wrote:
       | I will never understand this obsession Americans have with debt.
        
         | [deleted]
        
         | scottyah wrote:
         | A dollar today is worth more than a dollar tomorrow. Pair that
         | with American Optimism and trusting the Fed, debt just makes
         | sense. It's basically temporal arbitrage.
        
         | imwithstoopid wrote:
         | https://www.imf.org/external/datamapper/HH_LS@GDD/CAN/GBR/US...
         | 
         | USA is bad but not the worst, this is a global plague
        
           | armatav wrote:
           | Funny how more debt is green in this IMF chart.
        
         | jahewson wrote:
         | China is almost as bad and Norway and Sweden are worse.
         | Basically, if you have lots of money, you have access to lots
         | of credit.
        
         | rootusrootus wrote:
         | I still don't understand this obsession everyone else has with
         | finding reasons to criticize Americans. _Especially_ when it 's
         | frequently based on ignorance.
         | 
         | The other reply to your comment is pretty instructive. There
         | appears to be a positive correlation between how wealthy a
         | country is and how high the household debt load is.
        
       | gnicholas wrote:
       | I've never used a BNPL service, partly because I didn't know if
       | it would complicate the process of returns. Does anyone know if
       | there are complications, for example, if you buy two items and
       | return one of them? Does the merchant give you cash that you then
       | end up using to pay off the full BNPL amount? Or does the refund
       | get routed the other way, to the BNPL service, and then
       | eventually to you?
       | 
       | For users of a reward card, this alternative probably isn't that
       | useful. I'd miss out on 2% cash back, and the zero-interest
       | period is only 6 weeks, which is just a couple weeks longer than
       | the zero-interest period on a credit card (which bills you once a
       | month, effectively giving you 0-4 weeks of zero-interest). I can
       | see how it could be good for younger folks who need to build up
       | credit and can use this to do so responsibly.
        
       | umeshunni wrote:
       | > Apple Pay users can split purchases into four payments with
       | zero interest and no fees
       | 
       | What's the business model for all these BNPL companies if they
       | have zero fees and zero APR?
       | 
       | Are they counting on some % of users requiring extensions?
       | 
       | Are they getting a % of transaction value as fees?
        
         | pb7 wrote:
         | Increasing sales by reducing the obstacle of not having all of
         | the money now.
        
         | [deleted]
        
         | [deleted]
        
         | djhworld wrote:
         | retailer likes it because it increases prospect of sale + it
         | incentivises people to add more things to their basket
        
         | jstanley wrote:
         | > Are they getting a % of transaction value as fees?
         | 
         | Yes, this. And it's worth it for the merchant because they make
         | more sales. patio11 has a good article about it:
         | https://www.bitsaboutmoney.com/archive/buy-now-pay-later/
        
         | [deleted]
        
         | okdood64 wrote:
         | Affirm charges merchants a fee for sales.
        
         | GeneralAntilles wrote:
         | The merchant pays at least double the rate compared to a normal
         | credit card transaction fees. Merchant pays more for the
         | payment processing and gets better conversion.
         | 
         | https://www.bitsaboutmoney.com/archive/buy-now-pay-later/
        
           | lotsofpulp wrote:
           | But Apple BNPL applies to all merchants that accept Apple
           | Pay. I cannot imagine that Target/Albertsons/Trader
           | Joes/Costco/etc agreed to pay an extra 3% in payment
           | processing fees if their customer chooses to use Apple BNPL.
        
             | coolspot wrote:
             | Apple is taking the fee from cash back % (2% on
             | everything).
             | 
             | Amazon does the same - you can buy a thing with 0% APR in 6
             | monthly payments, but you lose your Amazon card 5% cash
             | back.
        
               | lotsofpulp wrote:
               | I am referring to this line in the bitsaboutmoney.com
               | article:
               | 
               | >BNPLs pitch themselves to businesses as more marketing
               | efforts and less simple payments rails. They're more
               | expensive than cards by about 300 bps.
               | 
               | I assume this is all the same as Goldman Sachs' Apple
               | credit card. The same payment fees from merchant to
               | Goldman Sachs, and then Apple might get a little too.
               | Since Goldman is taking all the underwriting risk, I
               | would be surprised if Apple is getting the lions' share.
               | 
               | Apple's reward is their devices becoming more popular
               | among people who cannot get credit cards and might find
               | utility in Apple BNPL.
        
         | jankassens wrote:
         | I understand this is instead of the 2% cash back that Apple
         | Card pays on full payments.
         | 
         | I assume the merchant fees are the same either way.
        
           | rootusrootus wrote:
           | > I understand this is instead of the 2% cash back that Apple
           | Card pays on full payments.
           | 
           | That would reduce the appeal a little. And that's different
           | than their own-store policy on their card -- if you buy from
           | Apple with an Apple Card on the installment plan, you get the
           | 0% for 12 months or whatever, and you get the 3% cash back
           | too.
           | 
           | Thanks for the 2% comment, by the way. Made me go look, since
           | I only recall it being 1% (for most things). Turns out it's
           | 2% whenever I use my Apple Watch to do the transaction. Works
           | for me!
        
         | boplicity wrote:
         | Transaction fees charged to merchants for these types of
         | payments can be as high as 10%. That's pretty substantial.
        
           | lotsofpulp wrote:
           | I do not think Apple negotiated with every merchant that
           | accepts Apple Pay for a higher fee for Apple BNPL payment.
           | The fact that any Apple Pay transaction qualifies makes me
           | think the regular payment processing fee for a credit card is
           | what Goldman Sachs/Apple get.
        
         | dualboot wrote:
         | Lots of answers here but for the merchant it's an alternative
         | to a "sale price" to drive a transaction.
        
       | neets wrote:
       | At what point does apple become a state in and of its own right?
        
       | gumby wrote:
       | Feels to me that something like this cheapens Apple's brand.
       | 
       | I don't mean to imply that they had an expensive brand and this
       | changes the demographic (I hate businesses like that), I mean
       | their brand, as far as I can tell, is "high quality, thought
       | through, and works well".* This feels like they are exploiting
       | their existing customer base.
       | 
       | * Pls don't argue if you disagree on the actual quality or
       | whatever. This is about how it looks to me that they position
       | themselves. Feel free to argue about how they might be
       | positioning themselves :-)
        
         | keiferski wrote:
         | I agree completely. Maybe it's just nostalgia, but I really
         | cannot imagine Apple doing this under Steve Jobs' management.
         | He would have rejected it simply for seeming tacky and
         | reminiscent of products in low quality industries.
        
           | gumby wrote:
           | The original Mac, in 1984, was offered with a financing
           | package because it was so expensive. And yes, that was when
           | Steve Jobs worked for apple.
        
           | DavidPeiffer wrote:
           | I was thinking the same thing. My understanding was prior to
           | iPhone, phones were purchased outright, typically costing a
           | couple hundred dollars, and there wasn't such a thing as
           | paying off the phone as part of your monthly cell phone bill.
           | 
           | I have always purchased my phones outright, but am curious if
           | there are fees, interest, or a higher total cost of payments
           | via financing (fees and interest on missed payments).
           | 
           | That's the only justification I could use to say "maybe Steve
           | would be good with it".
        
             | babypuncher wrote:
             | > I was thinking the same thing. My understanding was prior
             | to iPhone, phones were purchased outright, typically
             | costing a couple hundred dollars, and there wasn't such a
             | thing as paying off the phone as part of your monthly cell
             | phone bill.
             | 
             | This was absolutely a thing before the iPhone. Many
             | carriers offered Blackberries, Palm Treos, and even higher
             | end dumbphones and featurephones at discounts when you
             | signed a service contract.
        
         | hot_gril wrote:
         | They already cheapened their brand beyond this when they
         | created a credit card. CC is another form of BNPL, but more
         | importantly, it's the most gimmicky business out there.
        
           | sithadmin wrote:
           | This is nothing new. Apple's been in the BNPL finance game
           | since the original iMac was introduced - so if they're
           | tarnishing the brand, they've been doing it since they
           | completely rebooted the brand.
           | 
           | In 1998, you could finance a G3 iMac with a loan for ~70
           | months of $29 payments. They also started up a store-only
           | credit card finance option sometime in the early aughts via
           | Barclays.
        
             | hot_gril wrote:
             | I'm aware that they've always offered financing, as many
             | do, but it wasn't branded as a product like the Apple Card
             | is. The product was the iMac. This time, the product is the
             | card itself, complete with a brand name and heavy
             | advertising. They're likening themselves to Citibank or
             | Walmart.
        
           | lotsofpulp wrote:
           | They did not create a credit card. Goldman Sachs (GS) does
           | all the financial work, and gives Apple a cut for the
           | branding.
           | 
           | Same thing here. GS is doing the underwriting, Apple is just
           | providing the tech to be able to access the customer at the
           | point of sale and make a split second automated offer for GS
           | to lend money.
           | 
           | Edit: I was wrong about GS doing the underwriting. The
           | website states:
           | 
           | >Apple Pay Later is offered by Apple Financing LLC, a
           | subsidiary of Apple Inc., which is responsible for credit
           | assessment and lending. Apple Financing plans to report Apple
           | Pay Later loans to U.S. credit bureaus starting this fall,5
           | so they are reflected in users' overall financial profiles
           | and can help promote responsible lending for both the lender
           | and the borrower.
        
             | hot_gril wrote:
             | We're talking about branding. Apple is the one selling the
             | card to customers, so it's their brand at stake, not GS's.
        
               | sithadmin wrote:
               | Branded financing options have nothing to do with brand
               | prestige. Luxury car brands do it. High fashion houses do
               | it. High street department stores have been doing it
               | longer than either of us have been alive. It doesn't turn
               | anyone off to a brand.
        
               | lotsofpulp wrote:
               | Basically every single retail business brands a credit
               | card. What difference would it make? Every airline,
               | hotel, and retail store offers their own branded cc. Even
               | Costco does, and that is about as high of brand
               | reputation as you can get.
        
               | hot_gril wrote:
               | Yes, exactly. Those aren't seen as tech companies. Apple
               | has cheapened their brand to that of an airline or hotel,
               | or Costco at best. It's not terrible, but it's not the
               | visionary company it used to be.
        
             | varenc wrote:
             | My take is that the real business opportunity for Apple
             | here is fraud reduction, not just the Apple branding.
             | 
             | The biggest cost to any credit card provider is fraud,
             | which they have to cover. Credit card fraud is $100B+/year.
             | The Apple Card requires an iPhone and by leveraging iOS
             | they can cut down on fraud. This lets them negotiate a
             | better cut of the revenue from Goldman Sachs.
             | 
             | I suspect the iPhone integration even cuts down on fraud
             | when you use the physical Apple Card directly. Leveraging
             | location and activity data from your paired iPhone/Apple ID
             | probably gives them many useful signals for fraud
             | prevention. And you'll notice that Apple seems to have
             | extra logic for detecting jailbroken iPhones when you try
             | to sign up for the Apple Card or add it to your wallet.
             | (App Store and various other Apple services still work, but
             | not the wallet/Apple Card related features when jailbroken)
        
               | hot_gril wrote:
               | Apple Pay also reduces fraud, but it costs the user the
               | same in the end. Maybe they're making money this way.
        
               | varenc wrote:
               | See my other comment, but I just read that when you use
               | Apple Card + Apple Pay together they give you 2% cash
               | back. To me this really seems like more evidence that the
               | fraud prevention of Apple Card + Apple Pay works well
               | enough they can make this offering.
        
               | hot_gril wrote:
               | 2% is the same or a bit less than what other cards would
               | give you.
        
               | lotsofpulp wrote:
               | Maybe, but I think if that were really the case, they
               | would have at least offered 2% cash back on all purchases
               | to be competitive with other credit cards. That is the
               | baseline free credit card that anyone credit card worthy
               | can get.
        
               | varenc wrote:
               | Apple Card does offer 2% cash back on all purchases! But
               | only when you pay use an Apple Card via Apple Pay, not
               | when you pay with the physical card. I suspect this is
               | because when Apple Pay is used they have particularly
               | good fraud prevention allowing them to offer this in that
               | case.
        
               | lotsofpulp wrote:
               | Lots of other cards give 2% cash back without Apple Pay
               | and Apple's advantages in fraud prevention, so I would
               | expect Apple to be able to offer even more cash back if
               | they wanted to attract other credit card users.
        
       | bradgessler wrote:
       | Something to think about: if for whatever reason you can't pay
       | Apple, they will disable your iCloud account.
       | 
       | https://dcurt.is/apple-card-can-disable-your-icloud-account
       | 
       | I refuse to get an Apple Card until they firewall the two and
       | make them independent of each other.
        
         | jeffy90 wrote:
         | I've been loving apple card. I love that the rewards come in
         | cash rather than airline points, so it's really easy to use the
         | rewards.
        
           | bdcravens wrote:
           | A number of other credit cards do that as well (Capital One
           | and Discover are the ones I've personally experienced)
        
         | JumpCrisscross wrote:
         | From the linked article [1]:
         | 
         | "...my bank account number changed in January, causing Apple
         | Card autopay to fail. Then the Apple Store made a charge on the
         | card. Less than fifteen days after that, my App Store, iCloud,
         | Apple Music, and Apple ID accounts had all been disabled by
         | Apple Card."
         | 
         | Wouldn't the same thing have happened if he didn't have an
         | Apple Card, but instead had his credit card decline not only on
         | their Apple subscriptions, but also the MacBook they traded in?
         | 
         | [1] https://dcurt.is/apple-card-can-disable-your-icloud-account
        
           | bradgessler wrote:
           | Not sure, but that's a good point.
        
           | notesinthefield wrote:
           | At what point is a situation so convoluted that it can be
           | considered an edge case? Because this story seems like it
           | would qualify! Not only did someone's bank account number
           | change without intervention but it seems Apple also got
           | something wrong about the purchase on two different occasions
           | (saying OP bought an iphone, not a macbook and applying the
           | trade-in to their card without confirmation)...I take your
           | point. But, wow.
           | 
           | Im frankly surprised AC works this way, all of my
           | interactions with AC support and Apple makesit seem like one
           | wants nothing to do with the other.
        
             | JumpCrisscross wrote:
             | > _did someone 's bank account number change without
             | intervention_
             | 
             | Their bank account number changed for reasons unrelated to
             | Apple. That caused their Apple Card monthly payment to
             | fail. Which caused their payments to Apple, for
             | subscriptions and a trade-in, to fail. So Apple cancelled
             | their subscriptions.
             | 
             | Agree the support communication on iPhone versus MacBook is
             | imprecise. But nothing indicates Apple acted improperly or
             | in a manner they wouldn't with anyone else failing to pay
             | for their services.
        
             | pitterpatter wrote:
             | At Apple's scale, an edge case is a question of when (and
             | how often) not if.
        
             | ben0x539 wrote:
             | > At what point is a situation so convoluted that it can be
             | considered an edge case?
             | 
             | People have edge cases all the time! Failing gracefully in
             | edge cases is a critical feature for anything that's so
             | deeply wired into your life like a payment processor or a
             | cloud account!
        
           | efsavage wrote:
           | He paid his iCloud with his Apple Card, but didn't pay the
           | credit card bill properly, so they basically clawed back the
           | purchase.
           | 
           | The analogy is that if I pay for Netflix with Amex and miss
           | an Amex payment, they can't directly cancel Netflix.
           | Eventually if I continute to not pay, they'll shut down the
           | card and Netflix won't be able to charge and will then cancel
           | themselves, but that's a much more flexible process.
           | 
           | It's always good to have a few "fire breaks" between your
           | most important accounts (email, payments, domains, etc.).
        
           | WirelessGigabit wrote:
           | Well, no, if the credit card charge is declined they don't
           | offer the service.
           | 
           | They don't owe you anything if the charge fails. So no-one
           | loses.
           | 
           | If they charge your bank account for a credit card bill that
           | you owe, and it fails, they lose.
        
         | joshmanders wrote:
         | On the flip side since most people like to share scary stuff
         | because when things are going right, nothing is worth
         | sharing...
         | 
         | I put 75k or more worth of transactions through my Apple Card
         | in 2022 and I've had nothing but wonderful experiences with the
         | whole thing, including with Apple and Goldman Sachs.
        
           | itsoktocry wrote:
           | "wonderful experiences"?
           | 
           | It's a credit card. You tap it and pay for stuff...
        
           | stuff4ben wrote:
           | Same. I use my Apple Card instead of cash or my debit card in
           | almost all cases (except Costco where I have to use Visa and
           | I have their card for that). I've averaged a little over
           | $27K/year since 2019 and have had zero issues. GS has been
           | great when I've had to dispute charges and they took care of
           | everything. I love how seamless it is and it just works.
           | Also, I am a self-admitted Apple-whore and am totally
           | invested in their ecosystem FWIW.
        
             | judge2020 wrote:
             | > except Costco where I have to use Visa and I have their
             | card for that
             | 
             | I imagine this is due to some dispute with Mastercard on
             | their fees for credit cards (you can use MC debit at
             | Costco); Visa probably gives Costco a steep discount on
             | fees.
        
               | dragonwriter wrote:
               | > I imagine this is due to some dispute with Mastercard
               | on their fees for credit cards
               | 
               | Costco has long had an official credit card and only
               | allowed cards of that brand (whether theirs or not), for
               | a long time it was Amex not Visa.
               | 
               | > Visa probably gives Costco a steep discount on fees.
               | 
               | Right; their single-card-brand partnership agreement is a
               | tool for getting lower credit card processing fees.
        
               | judge2020 wrote:
               | > Right; their single-card-brand partnership agreement is
               | a tool for getting lower credit card processing fees.
               | 
               | Volume rates in general are extremely common.
        
               | dragonwriter wrote:
               | > Volume rates in general are extremely common.
               | 
               | This combines "volume" with "exclude our competitors".
        
               | judge2020 wrote:
               | My point (theory) is that Mastercard isn't offering them
               | a big enough volume discount. If they could pay 0.1% I
               | doubt they would exclude MC even if it meant losing out
               | on some Costco credit card accounts.
        
               | dragonwriter wrote:
               | I'm saying excluding other card brands gets them a bigger
               | discount from their exclusive card network than volume
               | alone would, not that it pushes people to the Costco-
               | branded card from that network (though it probably does
               | that, too.)
        
               | poly_morphis wrote:
               | In Canada, I believe you can only use Mastercard at
               | Costco, interestingly.
        
           | sneak wrote:
           | I closed my Apple card account when Apple refused to stop
           | deadnaming me on it without court documents.
           | 
           | AmEx et al never disrespected me thus.
        
           | wintermutestwin wrote:
           | You must not need to download those transactions as a CSV
           | file. You can only pull it down one statement at a time!
           | 
           | Thanks Apple for making tax time just a bit more painful...
        
             | jwineinger wrote:
             | this horror alone is enough to make me avoid it.
             | Reconciling transactions with my budget software is hard
             | enough
        
           | Aunche wrote:
           | The Apple Card is great because Goldman decided to get in the
           | business of selling two dollar bills for a dollar as a growth
           | hack. That's not something that will last forever.
        
             | judge2020 wrote:
             | What do you mean? In the US where Apple Card is offered,
             | the 2% back for Apple Pay transactions seems sustainable.
             | The only thing that has put GS into question is [0], but
             | that's just overlending likely at the request of Apple to
             | get Apple Card in more hands.
             | 
             | 0: https://9to5mac.com/2023/02/16/apple-card-future-
             | goldmans-sa...
        
               | shagie wrote:
               | They're alluding to the cost of acquiring a customer for
               | GS through Apple Card.
               | 
               | https://appleinsider.com/articles/23/01/18/apple-card-is-
               | a-d...
               | 
               | > Goldman Sachs spent a lot of money to help launch Apple
               | Card and its other consumer services. A report from
               | January 13 revealed the bank's consumer credit division
               | lost $1.2 billion in nine months last year, and the
               | losses were primarily related to the Apple Card.
               | 
               | > "In the consumer platforms, we did some things right.
               | We didn't execute on some others," Solomon told CNBC on
               | Wednesday. "We probably took on more than we should have,
               | you know, too much, too quickly."
               | 
               | > Goldman helped launch the Apple Card in 2019 and
               | reportedly spent roughly $350 to acquire every new Apple
               | Card customer. And in 2022, it scaled back its efforts to
               | turn its consumer savings business, Marcus, into a fully-
               | fledged digital bank.
               | 
               | > Executives of Goldman's collection of businesses known
               | as Platform Solutions believe its consumer division may
               | break even in 2025, although that target was initially by
               | the end of 2022. However, the bank isn't giving up on the
               | Apple Card.
               | 
               | > "I think we now have a very good deposits business,"
               | Solomon said. "We're working on our cards platform, and I
               | think the partnership with Apple is going to pay
               | meaningful dividends for the firm."
        
         | euroderf wrote:
         | Just "disable" ? At what point do they toss your data in the
         | trash ?
        
         | commoner wrote:
         | For US residents, the Apple Card is not a competitive credit
         | card. There are enough credit cards with no annual fees
         | offering at least 2% cash back on all purchases that the Apple
         | Card's 1% back on general purchases is not a good value. Just
         | about every credit card issuer in the US supports Apple Pay as
         | well, allowing these 2% cash back cards to match the Apple
         | Card's 2% on Apple Pay purchases.
        
           | twostorytower wrote:
           | It's 2% back anytime you use Apple Pay, though. Which I use,
           | a lot, and it's nice not to think about which card to use in
           | that scenario, which I imagine was their point. I know there
           | are plenty of cards that will give 2% cash back on any
           | transaction, too.
        
           | tempsy wrote:
           | getting 3% back on apple purchases plus 0% interest for 12-24
           | months is pretty nice.
           | 
           | given theres no annual fee i don't really see the downside if
           | you buy apple products.
        
             | meinheld111 wrote:
             | https://news.ycombinator.com/item?id=35344441
        
               | pwinnski wrote:
               | That didn't seem to have anything do with it being an
               | Apple card, though?
        
             | driscoll42 wrote:
             | It's not bad for using to buy Apple Products, but if you're
             | only using one credit card, might as well get something
             | that gives 2% on all purchases unless you reallllly buy a
             | lot of Apple products.
        
               | tempsy wrote:
               | at this point getting a 0% loan for 2 years is more
               | interesting than the difference between 1-2% cash back.
               | 
               | i used to be really into optimizing cash back but it just
               | ends up costing more mindshare than it is really worth.
        
               | bombcar wrote:
               | That's exactly the goal of the companies, and Apple's
               | offering is "good enough" there.
        
           | pwinnski wrote:
           | People keep saying things like this, and rarely offer up the
           | name of any better card when asked.
           | 
           | Apple Card offers 2% cash back on all Apple Pay purchases,
           | which... exactly matches my no-fee card from Chase. Except I
           | have to choose how to use the 2% from Chase when it
           | eventually is available, while I can spend Apple's 2% the
           | next day via Apple pay. I threw the metal card in a drawer
           | when it arrived, so if your goal is tell people not to use
           | the physical card, then sure, I'm with you. But I don't think
           | that's the primary use of the card.
        
             | [deleted]
        
             | invisible wrote:
             | Apple Card is very convenient, but it's not the best in the
             | rewards arena.
             | 
             | For example, CapitalOne SavorOne (3% for many categories)
             | and Wells Fargo Active Cash (2% on all purchases). There
             | are many others that are competitive for specific
             | situations though, including Citi Custom Cash (5% in a
             | single category). Most of these cards also offer an intro
             | APR and/or bonus after $X has been spent.
        
             | ls612 wrote:
             | Fidelity Investments credit card has blanket 2% cash back
             | on everything and supports Apple Pay, to name one.
        
             | dpkirchner wrote:
             | I have a Chase Amazon Visa card that gives 5% back on
             | Amazon purchases and some % on the rest. I happen to buy a
             | lot from them (although less and less as I see more
             | counterfeit-looking brands).
        
               | wintermutestwin wrote:
               | This card also has no foreign transaction fees.
        
               | jibe wrote:
               | It also covers Whole Foods which is nice if you shop
               | there.
        
             | davchana wrote:
             | My Goto card is Paypal 2% for everything, and 3% for PayPal
             | (so online Walmart, ebay, anything which offers PayPal), as
             | soon as txn goes through. Synchrony Bank's own mastercard
             | also offers 2% on everything, at every statement end. Wells
             | Fargo Active Cash also offera 2% everywhere. I use Wells
             | Fargo Autograph for 3% stuff like Travel, Food. Discover &
             | Chase come out only if there are 5% offers or categories.
             | Capital Ones get only 99 cent charge a month to get it
             | forgiven.
             | 
             | Apple card only for apple purchases, 0% apr && 3% cashback.
             | I use android phone, so no apple pay possible. I wish it
             | allows to be added to google pay with nfc.
        
             | mulmen wrote:
             | I never redeem points for purchases. I always apply them to
             | a billing credit. If you redeem points for a purchase you
             | don't accrue points on that purchase.
             | 
             | Chase of course goes out of their way to make this as
             | painful as possible. Currently their app is broken and
             | points can't be redeemed for cash. There is also no way to
             | automatically apply all points to a statement credit. My
             | perception that this is the best use of points is
             | reinforced by how much effort they put into trying to
             | convince me to do something else.
        
             | throwaway09223 wrote:
             | "and rarely offer up the name of any better card when
             | asked."
             | 
             | Huh? This is public and searchable information. Even
             | ChatGPT 3.5 can give you a comprehensive answer to "what
             | are the best cash back credit cards?"
             | 
             | It seems like your complaint is that people aren't
             | answering a trivial question. This isn't a valid
             | argumentative position.
             | 
             | The apple card's terms are definitely sub-par. Double the
             | cash back would be competitive with say:
             | https://www.fidelity.com/cash-management/visa-signature-
             | card
             | 
             | Cards that do 5% in special categories are also common.
        
               | joemi wrote:
               | To be fair, I've searched for this kind of thing before,
               | and the results are usually plagued with so much
               | sponsored content that it's hard to tell what's really a
               | good deal and what's something someone's being paid to
               | tell me is a good deal. (I feel this way about pretty
               | much all financial advice online, for better or worse.)
        
               | maratc wrote:
               | > Even ChatGPT 3.5 can give you a comprehensive answer to
               | "what are the best cash back credit cards?"
               | 
               | Is this a new version of "google it"?
        
               | fauxpause_ wrote:
               | Yes, with Bing
        
             | roland35 wrote:
             | Fidelity has a flat 2% card which has no annual fee. The
             | cash back then automatically transfers to my brokerage
             | account where it immediately loses money in the stock
             | market, so maybe it works out to less than 2% :)
             | 
             | Citi also has a widely used cash back card for ~2%
        
               | leetcrew wrote:
               | it looks like the fidelity card cashback even exceeds 2%
               | if you have a large brokerage account with them, which is
               | cool. but it looks like you do need an active brokerage
               | account with them to use the card at all. a good deal if
               | you'd like to have a fidelity brokerage account anyway,
               | but imo citi doublecash is the better general
               | recommendation since it doesn't have the same cross-
               | product dependency.
        
               | kenhwang wrote:
               | The Fidelity card really is a great general purpose low
               | maintenance card. Plus, if your default cash position is
               | SPAXX, it's currently earning 4.4% interest which isn't
               | too shabby.
        
               | symfoniq wrote:
               | Wells Fargo, too.
        
             | petilon wrote:
             | Citibank double cash https://citicards.citi.com/usc/LPACA/C
             | iti/Cards/DoubleCash/p...
        
         | BiteCode_dev wrote:
         | Does it mean your i-devices will stop working as well? At least
         | the emails I assume, maybe imessages...
         | 
         | If google shots down your account, you are out of docs,
         | youtube, gmail... This can literally kill your career.
         | 
         | Not to mentions all the "sign up with google/apple" you used.
        
           | bradgessler wrote:
           | I don't think so, but it's trending more in that direction as
           | Apple spins up more services.
        
           | toyg wrote:
           | Apple apologists should probably work on replacing their "bUt
           | GoOgLe!" routines, since people have largely moved on from
           | the Google ecosystem as a whole - and in some cases, like
           | this one, Google is not even present in the same market
           | (credit cards).
        
           | ezfe wrote:
           | The linked post doesn't actually say "If you don't pay your
           | credit card bill we disable your iTunes/iCloud"
           | 
           | What it actually says is "If you don't pay your credit card
           | bill, we decline new transactions since you're at your credit
           | limit. If your iCloud uses your Apple Card and that
           | transaction is declined, then your iCloud may be disabled."
        
       | WC3w6pXxgGd wrote:
       | [dead]
        
       | annexrichmond wrote:
       | > Apple Pay Later allows users to split purchases into four
       | payments, spread over six weeks
       | 
       | So you basically have to start paying early, every 1.5 weeks.
       | This seems worse than credit cards where you don't have to pay it
       | up to like 60 days later.
       | 
       | It also seems strictly worse for users than other BNPL's like
       | Affirm where many purchases can be paid over the coarse of
       | several months or years.
        
       | roody15 wrote:
       | Yuck my two cents. Apples jump into financial services and pay as
       | you go services model has really rubbed me the wrong way. If i
       | get another settings alert that I need to setup apple wallet,
       | sign into icloud or now perhaps a notice that I can "pay later"
       | ...... geez I already purchased you laptop ... leave me alone and
       | just work.
        
       | suresk wrote:
       | My favorite part of all these "buy now pay later" services is
       | going to buy some charging cables, a few bags of flour, or other
       | small random stuff and being offered to split a $19 purchase into
       | 4 equal payments.
        
       | kruuuder wrote:
       | Feels like Apple is more and more seduced/mesmerized by the
       | opportunity to provide random consumer services that promise
       | large revenues. Why add yet another new product to your portfolio
       | when you're still struggling so much with software quality?
        
         | azemetre wrote:
         | Because companies don't get punished for poor software quality,
         | if they did Oracle would cease to exist.
        
           | geodel wrote:
           | I'd say Slack, but it seems very popular with cool crowd.
        
             | kimbernator wrote:
             | It's got issues but when the other big option is Teams,
             | there's not a lot of room for complaining
        
       | pphysch wrote:
       | How easy do these deferred payment systems make it to manage the
       | cognitive load of such volatile "long-term" payments? Do people
       | just set up autopay?
       | 
       | Having a set of monthly rent/utility costs is fine, cause they
       | aren't particularly volatile.
       | 
       | Credit card microloans are also fine because they are all managed
       | under 1 balance.
        
         | squeaky-clean wrote:
         | I can't find information on how Apple will specifically
         | implement it, but Sweetwater has a similar thing (they're a
         | music gear shop) and it's auto-billed. You're essentially
         | signing up for a 3 or 6 month subscription service where the
         | monthly bill is 1/3 or 1/6 of the total cost of goods.
        
       | latchkey wrote:
       | Responsible lending is providing collateral and then taking out a
       | loan against that collateral. Don't spend what you don't have.
       | This is not that.
        
       | ape4 wrote:
       | Another Apple "invention" that was all ready invented decades
       | ago.
        
       | rykuno wrote:
       | Why are people upset about this? Huge win for the _responsible_
       | consumer. If something is 0% interest, its free money.
        
         | pythko wrote:
         | It's free to end consumer, but these schemes make money by
         | charging a percentage to merchants. And those merchants will
         | compensate by bumping up their prices a little to cover the
         | transaction costs.
         | 
         | In the best case, these are pointless services that only
         | transfer money to the finance industry. In the worst case, they
         | incentivize people to spend money on things they can't afford
         | (and also transfer money to the finance industry).
        
         | zeroonetwothree wrote:
         | Credit cards already let you pay for stuff up to 60 days later
         | with 0% interest. This new service is shorter term than that.
        
         | not_your_vase wrote:
         | Responsible people have already a lot of easy choices for short
         | term free money. Banks almost literally throw credit cards at
         | people, with 45-60 days without any charge (and even with
         | cashback) - assuming that you can afford it.
         | 
         | BNPL usually don't target these people.
        
         | rootusrootus wrote:
         | My guess - people think it is fooling unsophisticated customers
         | into making poor financial choices and buying things they
         | should know they can't afford.
         | 
         | But I'm with you, I don't see it as a big deal. I routinely
         | take advantage of the 'no interest installment plan' for my
         | Apple toy purchases on my Apple card. Why _wouldn 't_ I want to
         | hold off on giving them my money for as long as possible,
         | especially in an inflationary environment?
        
           | BenSahar wrote:
           | Even outside the current inflationary period, I like using
           | no-interest financing to give myself the option of paying for
           | something over time.
           | 
           | I don't typically finance anything I can't afford to buy
           | outright. I just like to feel like I have extra breathing
           | room in the case of some emergency.
        
         | kimbernator wrote:
         | My credit card is 0% interest if I pay it off, and I get all
         | sorts of benefits from it. Why would a responsible consumer use
         | this over a credit card?
        
         | gmd63 wrote:
         | If a loan is 0% interest, I can guarantee you it comes with a
         | price. And it's most likely paid by people who don't understand
         | it.
        
       | AVTizzle wrote:
       | If you're short USD, I guess this makes all the sense in the
       | world.
        
       | acd wrote:
       | What are the financial incentives for Aplle to providing this
       | service for free? US interest rates currently being close to 5
       | percent.
        
         | SkyPuncher wrote:
         | Likely a percentage of the transaction. In this case, a part of
         | a larger transaction that people can now "afford".
        
       | armchairhacker wrote:
       | They should introduce "Apple Pay Never" and make it so I can just
       | buy stuff without paying for it at all.
        
         | sircastor wrote:
         | Well, you wouldn't really be buying stuff at that point...
        
       | imwithstoopid wrote:
       | I hate this entire industry...Klarna, Affirm...now Apple BNPL
       | 
       | sad that Apple has had to resort to "financializing" their own
       | customer base
        
         | AdamJacobMuller wrote:
         | I saw one of these while checking out on Uber Eats recently.
         | 
         | #1, no, I don't want to spread my $50 worth of sushi out over 4
         | months
         | 
         | #2, if you do need to do that, maybe you shouldn't be ordering
         | from Uber eats?
         | 
         | It seems extremely parasitical. I'm equally bothered that these
         | companies are doing this and that some consumers feel the need
         | to do this (and think this is a good idea)...
        
         | shagie wrote:
         | When I bought my Centris 650 in college, I bought it using a
         | loan that was initially set up by Apple.
         | 
         | I don't see anything surprising or new about this other than
         | that Apple has an easier way of managing that loan than a book
         | of paper that you ripped one out each month and sent it in
         | along with a paper check.
        
         | zitterbewegung wrote:
         | iPhones have been financed and or given 0% loans by nearly
         | every carrier and they have $51 billion dollars cash on hand.
         | Providing their own loans makes sense regardless.
        
           | MarkSweep wrote:
           | Oh wow, they actually are doing their own loans instead of
           | taking the usual route and having a bank provide the
           | financing. From the press release:
           | 
           | > Apple Pay Later is offered by Apple Financing LLC, a
           | subsidiary of Apple Inc., which is responsible for credit
           | assessment and lending.
        
         | justinator wrote:
         | I mean I had an Apple Loan for students way back in 2000 with
         | an APR % that would have made me pay $8,000 for a 400mhz G4 had
         | I followed their payment schedule...
        
       | brundolf wrote:
       | With "zero interest and no fees", what happens in these products
       | if somebody falls behind, or even just decides not to pay?
        
         | karaterobot wrote:
         | Good question! I don't see anything about it, other than that
         | it'll damage your credit history.
         | 
         | To me this seems like a recipe for trouble, I'll stay away from
         | it.
         | 
         | There's also a part of my brain that jumps to: "if you missed a
         | payment, would they just lock you out of your laptop by some
         | remote command?", though there is no indication of this, and it
         | seems unlikely (as of now).
        
         | rootusrootus wrote:
         | Same thing that happens when you refuse to pay your credit card
         | bill, I assume. Annoying bill collectors, maybe a court
         | judgement, and for sure a _dramatic_ cut in your credit score.
        
       | hn_throwaway_99 wrote:
       | Ahh, more "innovation" from the tech industry. So much BS that is
       | easily a net negative to society.
       | 
       | Saturday Night Live had it spot on years ago:
       | https://youtu.be/R3ZJKN_5M44
        
       | Ocerge wrote:
       | My laptop died recently, and I went with an M2 MBP. I went in
       | expecting to pay it in full, but with no interest/fees, why
       | wouldn't I choose this? It beats inflation, even if only
       | minimally.
       | 
       | Seems predatory towards people who are buying stuff they can't
       | afford, otherwise I don't see how they make money (minus the
       | overpriced laptop I just bought, I guess).
        
         | lm28469 wrote:
         | Same reason I can eat a single donut and be fine while my best
         | mate won't stop until the box is empty
         | 
         | People make poor decisions, a lot of people make poor financial
         | decisions, what is a great tool when you're educated is a
         | catastrophe for others
         | 
         | The new wave of "pay later" payment systems is clearly a way to
         | artificially boost consumption in the short term
        
         | __derek__ wrote:
         | If you're in the US and have good credit, you can do better by
         | opening a credit card with a 0% APR period for 12+ months in
         | addition to a sign-up bonus (e.g., Chase Freedom Unlimited,
         | Amex Blue Business Plus), although that takes a little more
         | effort.
        
           | Rimintil wrote:
           | > Chase Freedom Unlimited
           | 
           | > After the intro period, a variable APR of 19.49%-28.24%
           | 
           | I suppose it isn't an issue if you pay your card off every
           | month, but that's a high APR.
        
             | __derek__ wrote:
             | You don't need to pay it off every month during the intro
             | APR period: pay the minimum for the first N statements,
             | then pay the full balance, and you'll pay $0 in interest or
             | fees.
        
               | SoftTalker wrote:
               | Just don't forget, because if you're late paying off the
               | balance they will usually charge interest retroactive to
               | the opening date of the account (not sure that is the
               | case in this specific example).
        
               | suresk wrote:
               | It's always good to understand what the policy is on an
               | offer like this, but most credit card intro rates are not
               | like this - it is typically store charge accounts that
               | offer "12 months same as cash" that accrue interest and
               | add it if not repaid during the time offered.
        
               | artificialLimbs wrote:
               | "Hey Siri, set a reminder in 12 months to get a new
               | credit card."
        
               | __derek__ wrote:
               | If one is worried about forgetting, this probably isn't a
               | good hack, but it should be possible to (a) buy a T-bill
               | or CD maturing near the balance due date and (b) use Bill
               | Pay to schedule a payment for the balance due.
        
             | bombcar wrote:
             | Even if you pay everything each month the company makes
             | 2-3% on you minus whatever cash back, which is 12-30+% a
             | year on your monthly spend. You just don't see it directly.
        
         | vineyardmike wrote:
         | Remember, it beats inflation in a theoretical sense, but only
         | if you actually will do something with the extra cash today. If
         | your salary won't change during the loan, and you're not
         | investing the money you didn't spend, then you're not realizing
         | any gains against inflation. In fact, you're just giving
         | yourself less money tomorrow, when inflation should make other
         | goods more expensive.
        
           | 535188B17C93743 wrote:
           | Hypothetically, you could pop that money into a checking
           | account with extremely marginal interest and still make
           | money. Better in your pocket than Apple's, I guess.
        
             | vineyardmike wrote:
             | The $25 you might make from saving $1000 is, to me, not
             | worth the cost of having a reoccurring debt to service.
             | Especially in the face of layoffs etc. I suppose someone
             | might say a monthly payment is preferable to less savings
             | in that situation... so I guess the financing could work in
             | your favor depending on your situation.
        
           | r00fus wrote:
           | My savings account makes 3.5% interest.
           | 
           | My only catch is this loan requires a soft credit report - I
           | have a freeze on most of my credit scores (used to be there
           | were only 3 now there are a few more). Even a soft pull will
           | hit that barrier.
        
             | zamnos wrote:
             | If you're not getting at least 4% on cash these days,
             | you're doing yourself a disservice.
        
               | r00fus wrote:
               | Interesting - things are moving so fast. I see UFB gives
               | 5.02% these days.
        
         | SkyPuncher wrote:
         | In that case, this is essentially just a credit card (without
         | the benefits/protections).
         | 
         | The use case here seems to be people who would not actually be
         | able to pay this off in a month.
        
           | lotsofpulp wrote:
           | The use case is people who do not qualify for a traditional
           | 2% cash back or equivalent credit card. Surely Apple does
           | want people who can pay their Apple BNPL debt per the
           | schedule.
        
           | [deleted]
        
         | 999900000999 wrote:
         | It's very easy for this to push people into buying more than
         | they need.
         | 
         | 90% of people are fine with an M1 Air, the last time I went to
         | an Apple store the sales clerk straight up refused to sell me
         | one. He basically told me I didn't know what I was talking
         | about and kept trying to sell me a pro.
         | 
         | I asked him 3 times to sell me an Air, and ended up leaving in
         | frustration. Not before he pitched buying a pro on an Apple
         | line of credit instead.
         | 
         | If I come into a store and tell you what I want to buy, we're
         | not having a conversation. You have no idea what or who I'm
         | buying it for.
         | 
         | Best Buy doesn't do this, I was able to get my Air without an
         | argument and walk out.
         | 
         | If anything, this pay later stuff will make the issue worse.
         | You'll go into the Apple store to be told you might as well get
         | the most expensive thing they have in stock, it's zero down
         | anyway!
        
           | SoftTalker wrote:
           | If you want to talk about what 90% of people are "fine" with,
           | honestly it's a Chromebook.
           | 
           | I have a Chromebook I bought in 2018 for something like $200,
           | and it's "fine" for gmail, online banking, youtube, and other
           | casual stuff. I have an ssh app on it to use for work, and
           | that's "fine" as well. Most people don't need more than this.
        
             | bombcar wrote:
             | You can get a Chromebook for $149 today right now at
             | Walmart.
             | 
             | And a windows 11 craptop for $200. These things are
             | absolutely completely insanely cheap.
        
           | jeffy90 wrote:
           | Do the apple sales people get commission? I seldom enjoy
           | working with people looking to influence me to do something
           | so that they can grow their comission.
        
             | toyg wrote:
             | They probably have targets. Everything they do is tracked,
             | including sales they close.
        
             | reaperducer wrote:
             | _Do the apple sales people get commission?_
             | 
             | It's been widely reported on the internet that Apple
             | salespeople are not on commission, which is what makes the
             | OP's story so curious.
             | 
             | Maybe it's changed since the pandemic.
        
               | Ancalagon wrote:
               | Right? This story sounds sus to me. I've visited Apple
               | stores so many times and literally never had a pushy
               | salesperson.
        
               | jshier wrote:
               | They don't work on commission but they still have sales
               | targets for attachments like AppleCare and, most likely,
               | the credit card.
        
               | joe5150 wrote:
               | If I've gotten any kind of general attitude at all from
               | Apple Store employees since the pandemic, it's mainly one
               | of "Why are you here?" Maybe this employee wanted to take
               | advantage of the rare opportunity to do something other
               | than retrieving people's pick-up orders and actually try
               | to _sell_ something, but this is deeply untypical for
               | shopping at the Apple Store.
        
           | wincy wrote:
           | That's crazy! I use my M1 Air for everything and it's
           | excellent. I would have asked to talk to his manager.
        
             | 999900000999 wrote:
             | Oh it gets better than that, I walked into the store and
             | asked to buy a MacBook Air.
             | 
             | The first clerk disappears, and some kid who is roughly 19
             | starts lecturing me about how much better the pro is. I
             | politely respond, I just want to buy the Air.
             | 
             | He insists, 'well , do you want to make music '. I respond,
             | 'please sell me the Air'. At this point he's not budging. I
             | ask a final time, and ask why are you making this
             | interaction so difficult.
             | 
             | Him: 'well you're making it difficult'.
             | 
             | I walk out and go to Best Buy. At Best Buy I simply asked
             | to buy an Air, and I was out in 5 minutes.
             | 
             | Now truth be told, if the kid would have told me he needs
             | to push a certain number of pros per month, I might have
             | said okay and brought one. But instead he decided to insult
             | me, I even explained that as a software engineer I knew
             | exactly what I was talking about. I shouldn't need to
             | explain anything when I'm trying to buy a product, it's
             | none of your business if I prefer an M1 air because I
             | routinely dropped my laptops. If it's a gift for someone
             | else, or in reality it does the job I need it to do.
             | 
             | I'm legitimately never going into an Apple store again
             | after this.
        
               | yumraj wrote:
               | Which country? US? I would have taken his/her name and
               | asked to speak with the manager.
        
               | HopenHeyHi wrote:
               | > Now truth be told, if the kid would have told me he
               | needs to push a certain number of pros per month, I might
               | have said okay and brought one.
               | 
               | Which is why they nag you. I don't really understand this
               | mindset but there's no question it exists. And there's no
               | question the paperclip machine will have its goddamn
               | paperclips.
               | 
               | Probably the 19yr old will eventually get turned into
               | Solyent and replaced with a more polite/savvy version -
               | and you will succumb and buy a pro you don't need just to
               | be nice. And numbers will tick upwards.
        
               | johnmaguire wrote:
               | Well, do be aware... I don't think that Best Buy
               | _technically_ pays commissions based on sales, but they
               | do often have reps from brands around who will try to
               | sell you heavily on their product (e.g. Samsung reps.)
               | 
               | I've also heard stories that while you won't get a
               | commission, you may get more perks at work for higher
               | sales numbers.
               | 
               | In any case, your experience at Apple sounds insane.
        
               | 999900000999 wrote:
               | Best Buy isn't perfect, but in general they're much
               | lighter on the 'advice' they try to give you. Their
               | commission is in selling useless warranties, if a clerk
               | does a good job I'll buy one as a tip.
        
               | pwinnski wrote:
               | That is shocking to me, and you'd be doing everybody else
               | a favor if you let the store know about it, so that guy
               | can be terminated or at least retrained. I've never had
               | an experience anything like that, and I know that's not
               | the norm at Apple stores. Wow!
        
               | Tarsul wrote:
               | Maybe the clerk was just a bad apple?
        
               | mgkimsal wrote:
               | What's weirder about this is that... most 'pros' really
               | need more than stock stuff you can get at a retail store
               | anyway. If you _need_ an M2 MBP, you probably want it to
               | be 64g or 96g, and probably want 2tb storage. I 've never
               | seen anything but stock/base configurations at retail
               | stores (best buy, apple, etc). Perhaps they occasionally
               | have variations? Or the stores I've been to are just...
               | lower on the priority list for top-end configurations?
        
           | tnel77 wrote:
           | I get trying to upsell you, but why would you turn down a
           | sale? Make the suggestion and then let the customer purchase
           | whatever they want. A sale is a sale, no?
        
             | bombcar wrote:
             | Imagine the commission (not saying it's such) is $0 on the
             | base model and $199 on the top end.
             | 
             | Why bother giving the customer what they want if there's
             | any chance they'd jump for the big one?
        
               | kzrdude wrote:
               | This representative is just tanking Apple's reputation
               | for his own gain, that's what it looks like from the
               | outside.
        
         | gnicholas wrote:
         | It only applies up to $1,000, and if you used an Apple Card
         | you'd get 3% back on your purchase. If your purchase happened
         | at the beginning of your credit card month, you'd also get 4
         | weeks of free float, versus the 6 weeks you get here. Doesn't
         | seem like an amazing deal, if a reward credit card is an
         | option, and assuming they'd give you the same thousand dollars
         | of credit.
        
           | babypuncher wrote:
           | Apple Card has had BNPL for Apple Store purchases for a
           | while, and it's not subject to the $1,000 limit that this new
           | service is.
        
           | Ductapemaster wrote:
           | I think the OP is referring to the financing options
           | available for larger hardware purchases, which is separate
           | from this program.
           | 
           | I bought my M1 MBP using the financing they offer and it was
           | 24 months, no interest, _and_ you do get the 3% back
           | immediately upon purchase. They also set up the payment plan
           | for you so you do not have to worry about missing a payment
           | and getting charged interest you were intentionally avoiding.
           | 
           | It's a great option if you are on top of your finances, but
           | the point remains that it can easily be used to live outside
           | of your means.
        
           | basch wrote:
           | Isn't max credit card float closer to 7 weeks? If you buy
           | something the day after statement close, it takes 4 weeksish
           | to issue another statement, and is due in another 3 weeks.
           | Obviously if you bought at the wrong time in the cycle, the
           | day before statement close, your float can be as little as 3
           | weeks.
        
             | gnicholas wrote:
             | Yeah, good point, although this will vary. And the six
             | weeks you get from Apple Pay is only on the last payment.
        
         | hammock wrote:
         | When you do BNPL you forgo the credit card rewards you would
         | otherwise get, which can easily be valued at 3-5% of the
         | purchase (I.e. more than the benefit of taking the free credit)
        
         | imwithstoopid wrote:
         | you probably aren't the target
         | 
         | the target is uneducated (in the financial sense) consumers who
         | are enticed into making purchases they might otherwise not make
         | (and probably shouldn't make)
         | 
         | Apple probably wants to get at the consumers who are still
         | buying cheap Android phones who will be bowled over by the
         | psychology of splitting the purchase price into installments
        
       | pastor_bob wrote:
       | > Users will be asked to link a debit card from Wallet as their
       | loan repayment method; to help prevent users from taking on more
       | debt to pay back loans, credit cards will not be accepted.
       | 
       | So in addition to the soft pull requirement, it's clear this is
       | almost exclusively targeted at people with good finances.
       | 
       | Not being able to use a credit card is a huger bummer though.
       | Buying something like a macbook pro is a decent way to meet the
       | minimum on a credit card with a signup bonus if you're not a high
       | rolling spender normally.
        
         | WirelessGigabit wrote:
         | The problem is that you cannot pay debt with a credit card.
         | 
         | Same way like you cannot pay your mortgage with a credit card.
        
       | dcchambers wrote:
       | One of the most valuable life lessons my parents ever taught me
       | was "If you can't afford it now, you can't afford it at all."
       | 
       | YES, there is a time and place for financing (especially when
       | interest rates were near zero and you have good impulse control)
       | but the entire "buy now pay later" industry just reeks of preying
       | on people that aren't as financially literate or have little
       | impulse control, and I won't touch the companies with a ten foot
       | pole.
       | 
       | Honestly a bit disappointing to see this from Apple.
        
         | Aaronstotle wrote:
         | I initially purchased my new iphone 12 in monthly installments,
         | yes I could have paid for it outright, but I didn't see the
         | point in paying ~1k upfront.
        
           | kimbernator wrote:
           | If you're referring to a carrier's zero interest payments on
           | the full price of the phone, that's just smart. No penalty
           | for borrowing. If there was interest involved, it gets
           | fuzzier.
           | 
           | I'll amend this by saying that there's also another huge
           | requirement for it to make sense: The new iphone must be
           | necessary for any of this deal to make sense. If it was
           | impulse bought because of this financing offer, then the
           | financing has cost you >$1k
        
             | yamtaddle wrote:
             | Last I checked, my carrier (T-Mobile) charges like 10% more
             | than Apple for the same device. They're just baking the
             | interest into the price, it's not really "no interest".
             | Maybe the others don't do that, though, I dunno.
        
             | AdamJacobMuller wrote:
             | Apple does it as well, for all(?) of their products now.
             | 
             | no interest 12/24 month payment tied to apple card.
        
             | mixmastamyk wrote:
             | One often forgotten problem is the poor security of
             | carriers. If they have all your financial details for
             | credit purposes they will be leaked.
        
         | gnicholas wrote:
         | The interest rate on this is zero:
         | 
         | > _Apple Pay users can split purchases into four payments with
         | zero interest and no fees_
        
           | kimbernator wrote:
           | If you have impulse control and can properly conceptualize a
           | loan, it could be a useful tool. In my experience, however,
           | these kinds of programs don't target responsible spenders.
           | People are pretty bad at thinking about monthly cost in terms
           | of total cost.
        
             | gnicholas wrote:
             | Totally agree that it's best for responsible people. But
             | what is Apple's goal here -- to increase the number of
             | people/merchants using Apple Pay or hitting people with
             | unexpected interest payments, which would sour them on the
             | Apple brand? I would think that they're trying to grow
             | their ecosystem, rather than make money while alienating
             | customers. I could be wrong though -- when times are tough,
             | even good companies do lousy things.
        
               | kimbernator wrote:
               | I don't really think Apple's interest is in collecting
               | interest on these payments, but I do think it will cause
               | people to use Apple Pay more because it enables (perhaps
               | encourages) them to buy things they otherwise wouldn't
               | buy. That can be good or bad depending on the
               | circumstances, I just expect this will be frequently
               | utilized in an "impulse buy" sort of way because it
               | creates an illusion of affordability.
        
           | raincole wrote:
           | It sounds suspicious tho. So who takes the risk?
        
             | BirAdam wrote:
             | Essentially, Apple. Goldman is getting their pay in
             | transaction fees. Apple is hoping to increase the number of
             | purchases made on Apple's products. You get cash back on
             | each transaction, Goldman gets a percentage of each
             | transaction, Apple just loses a tiny bit of their profit on
             | the sale, but they still made the sale. The only issue then
             | is that debt collection is more expensive. The truth,
             | however, is that most people pay their debts.
        
             | simonswords82 wrote:
             | Miss one of those interest free payments and I suspect it
             | gets expensive very quickly.
        
             | gnicholas wrote:
             | You think Apple is lying about this? Or you think that they
             | are hoping that you miss payments and then they (a three
             | trillion dollar company) are going to make a material
             | amount of money on an interest penalty?
        
               | raincole wrote:
               | > You think Apple is lying about this?
               | 
               | No of course not. I'm not saying Apple is lying.
               | 
               | > Or you think that they are hoping that you miss
               | payments and then they (a three trillion dollar company)
               | are going to make a material amount of money on an
               | interest penalty?
               | 
               | Maybe? I don't know how much banks make from this kind of
               | thing. That "(a three trillion dollar company)" comment
               | is so irrelevant that it's almost laughable tho. Banks
               | are huge companies too, and they still make money from
               | interest.
        
               | gnicholas wrote:
               | Yes, banks are large precisely because they make money
               | this way. The point is that Apple makes huge amounts of
               | money by selling tech products and services, and by
               | having a loyal following. It would be surprising if they
               | decided to trade some of that goodwill for a relatively
               | (in their world) amount of cash.
        
         | mateus1 wrote:
         | I agree in spirit but buying things in installments is just a
         | reality here in Brazil and in a lot of other countries.
         | 
         | It's a loan like any other. When used correctly it can be a
         | democratizing function for people who are poor but need
         | important things like phones, fridges, and stoves.
        
         | freetinker wrote:
         | It says "Apple Pay users can split purchases into four payments
         | with zero interest and no fees."
         | 
         | Seems like a good deal - Apple is giving away money for free,
         | especially given current interest rates.
        
           | paxys wrote:
           | The BNPL industry isn't some big charity. They offer such
           | deals to hook people in, knowing that a huge chunk of them
           | will miss payments and then they can hit them with interest
           | and fees.
        
             | danpalmer wrote:
             | Actually that's not how they make their money, and arguably
             | is a distraction from their real money maker.
             | 
             | https://www.bitsaboutmoney.com/archive/buy-now-pay-later/
        
               | lotsofpulp wrote:
               | Great link. But I assume Apple BNPL is not collecting
               | 300bps extra processing fees from any and all merchants
               | that accept Apple Pay.
        
             | CapmCrackaWaka wrote:
             | Exactly. However, I think a bigger advantage of this
             | business model is that it simply sells more stuff. It's way
             | easier to look at your monthly take home income and justify
             | $100 per month for 12 months than a 1 time purchase of
             | $1200. However, the problem is when you make those
             | justifications, it becomes easier to make 10 of those
             | purchases and achieve a debt-income ratio of 5.0 instead of
             | budgeting and keeping a lower debt-income ratio over time.
        
               | chollida1 wrote:
               | > It's way easier to look at your monthly take home
               | income and justify $100 per month for 12 months than a 1
               | time purchase of $1200.
               | 
               | I think you should note that for apple, they are
               | splitting payments into 4 over 6 weeks. So your example
               | wouldn't fit the discussion we're having here.
        
         | hot_gril wrote:
         | The lesson I taught myself is to amortize everything so it's
         | thought of as $/time. An upfront purchase has an opportunity
         | cost.
         | 
         | Also, most people can't pay for a house upfront. Mortgages are
         | effectively govt-subsidized, so you usually want one anyway. I
         | directly care what the house will cost me per month, and the
         | bid price is only part of that.
        
         | danpalmer wrote:
         | I used to have this opinion, and I try to take as little debt
         | as possible. However, I've change my opinion in recent years,
         | and I now think it's based on a privileged position that not
         | everyone is in.
         | 
         | Buying a new phone today rather than once I've saved up is a
         | luxury, but buying a replacement phone today rather than being
         | without a phone for ~months while saving up could bring with it
         | significant costs - making it harder to access employment,
         | healthcare, or to socialise. Similar examples would be things
         | like car repairs.
         | 
         | Cash flow is worth something, businesses have known this
         | forever, and people living paycheck to paycheck are typically
         | experts in how to make their money work as well as possible
         | because they're so close to the edge. I trust them that if they
         | think this is the best option for them, it probably is. Payday
         | loans are in the same category here (and businesses call them
         | "commercial paper").
         | 
         | Now, I'd love to live in a society where this isn't necessary,
         | but that's not the world we live in, so I'm in favour of these
         | things being available for those who need them.
        
           | SoftTalker wrote:
           | A more practical version of this rule is "don't use long term
           | debt to pay for short-term expenses"
           | 
           | When buying a car, or house, or maybe something like a phone
           | that you will use continuously for a number of years, you can
           | make an argument that it's OK to pay for that item over the
           | same time period.
           | 
           | Where people get into more trouble is buying consumable stuff
           | like clothes, food, etc. on to a credit card that they don't
           | pay off every month, and then they end up paying for a box of
           | macaroni or package of underwear over many years (at
           | typically double-digit interest rates).
        
             | mixmastamyk wrote:
             | Yes, goal should be to use debt to buy appreciating assets,
             | not depreciating ones.
        
           | oogetyboogety wrote:
           | Payday loans are in the same category but in terms of
           | predatory financial options i feel as though they are a
           | million times worse. I even question how apps like Dave work
           | on this type of model.
        
         | agentdrtran wrote:
         | If your laptop breaks and you need a new one you are probably
         | better off doing BNPL if you can instead of buying a cheap,
         | crappy one now.
        
           | raincole wrote:
           | Well it's actually boiled down to if you make money with your
           | laptop. I guess most people on HN are programmers so of
           | course they do. But the question is not good laptop vs crappy
           | laptop, it's consumption vs investment.
        
         | paxys wrote:
         | Exactly. Taking a 15-30 year loan to buy a house makes sense.
         | Using Affirm or Klarna or Apple Pay Later to buy groceries or a
         | new laptop does not.
        
           | [deleted]
        
         | thesuperbigfrog wrote:
         | >> Honestly a bit disappointing to see this from Apple.
         | 
         | They can't raise prices on the latest iGoodies if no one can
         | afford to buy them.
         | 
         | Buy Now Pay Later can ensure users "can afford" the latest
         | iGoodies instead of having to wait for the price drops on not-
         | the-newest iGoodies.
         | 
         | They are being innovative and _enabling_ their own business to
         | succeed despite the current economic conditions.
        
           | aeontech wrote:
           | This is probably sarcasm, but, financing for iGoodies has
           | been available for years. That's not what this feature is :)
        
       | bootloop wrote:
       | If you think you need this you certainly shouldn't use it.
        
         | soupfordummies wrote:
         | Need... STUFF!
        
         | lavezzi wrote:
         | This is honestly disgusting predatory behaviour which seems to
         | be rampant in Fintech right now. The majority of people they
         | are targeting for this service shouldn't be put in the position
         | to have this available to them.
        
         | koromak wrote:
         | BNPL schemes are (or at least were as of a year ago) destroying
         | Gen Z. This one may be less destructive as it doesn't look like
         | interest rates are a thing, but still. Don't get into the habit
         | of spend ing money you don't have.
        
           | erulabs wrote:
           | Speculation, but the lack of interest rates is probably
           | _more_ destructive. The profit here comes from more usage on
           | Apples cc system rather than some other bank taking the rake.
           | Apple is incentivized to make "spending money you don't have"
           | as easy as possible - it directly benefits from it - and thus
           | makes it even more appealing with no interest rates.
        
       | wackget wrote:
       | This is just what the world needs during a cost of living crisis.
        
       | elif wrote:
       | Nothing says "consumers financial interests" like selling them
       | expensive electronics and clothing they can't afford..
        
       | kitsunesoba wrote:
       | I haven't traditionally made use of services like this, but am I
       | correct in that one might be able to make small gains with them,
       | much as is possible with credit cards?
       | 
       | For example if there's a large purchase one needed to make and
       | had the cash on hand for, wouldn't it be smarter to let most of
       | that cash accrue some interest in one of the many 4%+ interest
       | savings accounts now available while making payments on the 0%
       | interest BNPL?
        
         | ericpauley wrote:
         | In theory yes, but this is way less beneficial than just using
         | a credit card.
         | 
         | The average maturity date on Apple (and others) BNPL is 3
         | weeks. Credit cards have a _minimum_ payment deadline of 3
         | weeks from the statement without accruing interest, and on
         | average you 'll get another 2 weeks on top of that depending on
         | when in the cycle you made the purchase. So you're getting at
         | least the same average time to accrue interest, plus you're
         | getting credit card rewards of 1-5%.
        
         | lotsofpulp wrote:
         | No, you are better off with a simple credit card that gives 2%
         | cash back.
         | 
         | This is for people who cannot get approved for a credit card.
        
       | pram wrote:
       | I've used the existing payment thing to buy a MacBook Pro on my
       | Apple Card back in 2021. I mean at 0% interest seems like it's
       | all in your favor if you're not spending like a dumbass.
        
       | bobleeswagger wrote:
       | Kind of surprised it took Apple this long to jump on the defer
       | everything train.
        
       | kernal wrote:
       | And just like that all of the other pay later services just took
       | a massive haircut.
        
       | kart23 wrote:
       | This is gonna make a major dent, if not kill Affirm and all the
       | other companies in the BNPL space. Having it integrated is just
       | so convenient.
        
         | exizt88 wrote:
         | Yeah, the commenters here are missing a HUGE disruption in the
         | BNPL market. Klarna was already ailing -- I wonder if they can
         | survive this punch. Interesting to see how BNPL industry will
         | respond.
        
         | thot_experiment wrote:
         | I'm not sure about that, grain of salt because I did no
         | research to back this up but aren't apple users in general
         | wealthier and therefore less likely to be the market for this
         | sort of thing?
        
           | keiferski wrote:
           | Supposedly 87% of American teenagers have an iPhone, so Apple
           | does seem to have a wide range of customers.
           | 
           | https://www.howtogeek.com/778355/new-study-says-87-of-us-
           | tee...
        
       | cal85 wrote:
       | I am surprised to see Apple getting into the "buy now, pay later"
       | game, as it's always seemed like a murky industry that works by
       | exploiting poor people who aren't very good with money, and not
       | something I'd expect Apple to want to be associated with. Can
       | anyone steelman it for me? Is there a way of looking at this
       | industry/practice other than "exploitative and predatory"?
        
         | tantalor wrote:
         | From the press release:
         | 
         | > [users want] flexible payment options
         | 
         | Being able to spread some large purchase over multiple pay
         | periods seems like a obvious use case.
        
         | kzrdude wrote:
         | Credit cards are commonplace, aren't they? They offer buy now,
         | pay later any consumer product already.
         | 
         | But sure, it's exploitative, they want a piece of that already
         | existing cake.
        
         | jonfw wrote:
         | When businesses buy now and pay later, it's smart business.
         | When consumers do it, they're being taken advantage of?
        
       | n8cpdx wrote:
       | I feel like Apple has lost their way with the focus on services.
       | 
       | If they are going to focus on services, they should make them
       | best in class. I expect best in class software, but Apple Music
       | still doesn't have anything like Spotify Connect and it is still
       | incredibly slow and unreliable software (for what it is).
       | 
       | I don't understand how tarnishing the premium brand with BNPL is
       | worth it long term. And I especially don't understand how all of
       | their 0% interest offers will make sense in a world of 5+%
       | interest rates.
        
         | pathartl wrote:
         | They've been taking the shotgun approach for a while. Their
         | product isn't any individual component, it's the platform as a
         | whole. Why people want a company that sells: - Phones
         | 
         | - Computers
         | 
         | - Tablets
         | 
         | - Headphones
         | 
         | - AR headsets
         | 
         | - Cars
         | 
         | - Watches
         | 
         | - Streaming boxes
         | 
         | - Speakers
         | 
         | - Email
         | 
         | - Video streaming subscriptions
         | 
         | - News aggregation
         | 
         | - Fitness routine subscriptions
         | 
         | - Music streaming subscriptions
         | 
         | - Video game subscriptions
         | 
         | - eBooks
         | 
         | - Apps
         | 
         | - Cloud storage
         | 
         | - Credit cards
         | 
         | - BPNL
         | 
         | is completely beyond me. Yes there's stuff in there they
         | haven't announced. Yes there are a lot of accessories and
         | services not listed.
         | 
         | I'm probably a Microsoft shill at this point, but I am a .NET
         | dev running Windows and I have a Microsoft 365 family
         | subscription and bought an Xbox. All of my hardware is from
         | other manufacturers. My finances are not tied to MS. I can't
         | think of another company that has gotten the amount of blind
         | trust that Apple has.
        
           | [deleted]
        
         | cal85 wrote:
         | Is Spotify Connect distinct from Spotify?
        
       | ketaminisiert wrote:
       | I don't understand what an advantage there is if you finance a
       | purchase but have to pay off the installments every 2 weeks. I
       | doubt that there are so many people getting paid bi-monthly.
        
       | pastor_bob wrote:
       | Apple card already allows you to pay in monthly installments with
       | no interest and gives you back 3%: https://www.apple.com/apple-
       | card/monthly-installments/
        
         | hot_gril wrote:
         | For people who qualify
        
       | kevincox wrote:
       | > with no impact to their credit[4]
       | 
       | > 4. Upon purchase, a user's Apple Pay Later loan and payment
       | history may be reported to credit bureaus and impact their
       | credit.
       | 
       | What? Doesn't that footnote directly contradict the text that
       | references it?
        
         | hammock wrote:
         | "Users can apply for a loan within Wallet with no impact to
         | their credit."
         | 
         | Typically what people worry about are the cost of a hard pull
         | when applying for credit. Apple is saying they will not do a
         | hard pull
        
           | lotsofpulp wrote:
           | People should worry about having small short term loans on
           | their credit report, because it could result in other lenders
           | assessing them as a higher risk and therefore a higher
           | interest rate.
           | 
           | For example, you use Apple BNPL, and then in a couple years
           | you go to buy a house, and they see that you use a BNPL
           | service, and so their underwriting classes you as a higher
           | risk and you could end up paying 100bps more on a mortgage.
           | 
           | But the wording on Apple's website is fine since the whole
           | claim is technically true:
           | 
           | >Users can apply for a loan within Wallet with no impact to
           | their credit.
        
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       (page generated 2023-03-28 23:01 UTC)