[HN Gopher] Why construction projects always go over budget
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       Why construction projects always go over budget
        
       Author : throw0101b
       Score  : 160 points
       Date   : 2023-03-21 15:24 UTC (7 hours ago)
        
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       | BiteCode_dev wrote:
       | For the same reason they never go on time.
       | 
       | Because for them to do so, every single thing needs to happen
       | perfectly, while to be late of over budget, a single thing needs
       | to go wrong.
       | 
       | Over budgetting doesn't work because then your customers won't
       | chose you when the bidding starts.
        
       | daanlo wrote:
       | A close relative is an architect. The way construction projects
       | are managed is waterfall.
       | 
       | It is made worse by the fact that you typically have 1) a large
       | number of different expert firms involved, creating huge
       | dependencies (imagine instead of FE & BE, having 8 different
       | types of engineers, that can only work in a certain pre-defined
       | order and have very limited availability (so if you are late and
       | miss a slot, they may only be available again a few weeks or
       | months later) 2) communication is either physical meeting of
       | principles (bosses/managers) - rarely actual workers, email or
       | paper print outs. It is not uncommon for on premise workers to
       | work with month old plans that have since been changed.
       | 
       | Buildings are one of the few purchasable objects that have gotten
       | more expensive over the last decades (compared to pretty much
       | every consumer goods item).
        
       | oatmeal1 wrote:
       | Funny enough, the cost overruns for the Big Dig weren't even the
       | main problem. The main problem was that the solution of adding
       | more roads to solve traffic issues was already known not to work
       | because of induced demand.
       | 
       | Traffic engineers have known this since one lane roads were
       | expanded to two lane roads. The real question for this project is
       | why a solution known not to work was chosen over solutions known
       | to work.
        
         | wfleming wrote:
         | I think in at least some instances of projects like this, the
         | goal is not really "traffic reduction", even if that's what
         | officials publicly claim to sell it to the public. As you say,
         | the phenomenon of induced demand is well known & presumably the
         | people involved in driving these projects are aware of it.
         | 
         | The goal is increased throughput/economic activity. If it takes
         | X time to get a vehicle from A to B, and then you add lanes &
         | demand goes up to keep X relatively constant, that can still be
         | a net gain for community. It's about as equally frustrating for
         | the folks sitting in traffic, but there's still _more vehicles
         | getting from A to B_ because there 's more lanes, and more
         | vehicles moving around can be good for the local economy.
        
           | genocidicbunny wrote:
           | There's also additional benefits from the fact that moving
           | the highway underground made the area more desirable. There's
           | no longer a massive concrete snake splitting downtown into
           | pieces, and the area is cleaner and quieter due to moving all
           | that car traffic underground.
        
             | wfleming wrote:
             | In the specific case of the big dig, absolutely! I moved to
             | Cambridge right around when the dig was completed and saw
             | those improvements accrue over the next few years. I had a
             | bunch of friends eventually move to Southie & The
             | Waterfront, which would have been unimaginable when I moved
             | there. I also think the dig did make navigation around
             | Boston easier, even if it didn't reduce overall traffic.
        
           | oatmeal1 wrote:
           | > The goal is increased throughput/economic activity.
           | 
           | They've still chosen an incredibly stupid solution if that is
           | their goal. Building more highway is the least efficient
           | means of improving transit throughput.
        
       | bluGill wrote:
       | Projects don't always got over budget. However it is very easy to
       | go over budget on little things.
       | 
       | I've seen people build a house and the cost of construction was
       | exact on budget, but the upgraded doors, lights, and similar
       | small things made them $30,000 over budget. This is even though
       | their contractor was constantly warning them that those upgrades
       | were going to cost. The general contractor doesn't change any
       | more $ to install upgraded fixtures, that money all to the
       | manufactures of the doors, lights... (changing after they are
       | installed costs money, but when it is time to order doors he is
       | thinking oak, pine, or maple (minimal cost differences between
       | them) and you decide to get the 6 panel door that will cost a lot
       | more.
        
         | nemo44x wrote:
         | A lot of contractors don't include the actual doors, windows,
         | fixtures, tile material, etc in their quotes for this reason.
         | They include the labor and supporting structures but there's a
         | huge difference between installing a crappy vinyl window VS a
         | Marvin signature or a wood door VS a printed door filled with
         | styrofoam.
        
           | bluGill wrote:
           | The contractors I know include everything in their bid. They
           | build both custom homes and spec homes. The later are built
           | and then turned over to a realtor to sell, and they need to
           | know the cost of everything on the spec home to ensure they
           | can make a profit in the market. Since they know the full
           | costs they will give that to everyone and then point out how
           | the upgrades are bringing the total cost up.
           | 
           | Of course their price is for the doors/windows they use which
           | are on the cheaper end. Not cheapest - warranty callbacks and
           | installation costs often make something just above the
           | cheapest the best deal. If the difference isn't very much
           | they will install the big brand that everyone knows is good
           | as well as the reputation of putting in the "the best" is
           | worth the few dollars profit lost. Good contractors know all
           | of this and how to find the best balance.
        
             | nemo44x wrote:
             | The ones I work with are doing renovations for customers
             | that aren't looking to sell a final product. Some things
             | are based on a standard that can be upgraded (for instance,
             | a deck is being quoted with pressure treated wood, but you
             | can upgrade to Ipe for $x for example. Otherwise all of
             | this would have to be selected before a quote is generated.
             | So a ballpark/estimate is given that assumed certain things
             | (like an Andersen 400 series window) but ultimately it's up
             | to the customer to figure out if they want doors that cost
             | $200 or $2000 inside, etc. and the quote is exclusive of
             | them. This is usually detailed in the SoW as "customer
             | supplied".
        
       | kmod wrote:
       | I'm curious about the higher level issues at play as well, which
       | I'm just guessing about since I only have a lay understanding of
       | the field
       | 
       | Seems like there's probably a "winners curse" variant:
       | conditioned on a bid being accepted, it is likely to be
       | underestimated even if unconditioned there's an equal probability
       | of under and over resonating
       | 
       | Also seems like there's an incentive alignment problem as well:
       | there's a clear benefit to bidding lower, and if the costs of
       | underestimating are not born by the bidder then you would expect
       | to see systematic underbidding even if we have on-average-
       | accurate ways of estimating.
       | 
       | These feel like important issues that are orthogonal to our
       | ability to estimate things accurately and I wonder how much of
       | the effect is from which type of cause (I wish the author had
       | talked about this)
        
         | jaclaz wrote:
         | From experience, what you mention is part of the perverse
         | effects of the bid mechanisms, but these have nothing to do
         | with the initial underestimation and is comparatively minor in
         | relevance.
         | 
         | Something is designed (years time), then it is estimated (often
         | wrongly, however it takes some time as well), then it is
         | approved/funded (some more years).
         | 
         | But, IF the design was valid AND the estimation was correct at
         | the most you could adjust the total amount by
         | inflation/increases of prices.
         | 
         | So, pure theory, you calculate a cost of 100 units (million
         | dollars, whatever), then, since a few years have passed you
         | should add (say) 10% for inflation/price adjustment before
         | proceeding to a public bid (but it is extremely rare that this
         | is actually done).
         | 
         | The construction firms/contractors will offer between 15% and
         | 25% rebate, if the bid is (as often is) given at max rebate,
         | the one with 25% rebate will get the job.
         | 
         | Now, assuming that the estimation is perfectly accurate (it
         | isn't at all) the winner is (on the first day) under for at
         | least 20%, 10% (the price adjustment, if included) and another
         | 10% (their profit), while the remaining 5% is debatable, in the
         | sense that it is what is actually possible that one
         | construction company can save when compared to another for a
         | number of reasons (machinery, organization, whatever).
         | 
         | So, from day one the winner has two possible ways out, the
         | first is to actually optimize the work to recover this 20-25%
         | (difficult) the second is to find errors in the project
         | (relatively easy).
         | 
         | But, once the project is analyzed, what is found is not just
         | the "missing" 20 to 25% (which if spent would not make the
         | project over budget) but more likely something like 100%.
         | 
         | So, at the end of the day, you are going to spend 175 instead
         | of 100, of which 15 is connected to the perversions of the
         | bidding, but 60 is errors in the project or in its estimation.
        
           | staunton wrote:
           | You don't explain why the estimation itself (error of "60")
           | is always an underestimate.
           | 
           | The article does discuss this but your comment sounded to me
           | like it was meant to be self-contained.
        
         | acover wrote:
         | There are governments that don't open bids that don't meet
         | basic requirements to succeed.
        
       | aurelianito wrote:
       | I think that there are 2 foundationan problems that make complex
       | projects over budget: 1. Stakeholders are incentivized to
       | negotiate down the budget, skewing the result. 2. Breaking down a
       | big task into smaller ones comes with the risk of missing some
       | activities, but adding a nob-required subtask is almost
       | imposible, also skewing the results.
       | 
       | Estimates of big endevours must be made by comparison instead of
       | breaking down the tasks to avoid the second issue. That's one of
       | the little secrets that make poker planning succesfull.
        
       | steve76 wrote:
       | [dead]
        
       | tuatoru wrote:
       | See also Bent Flyvbjerg's[1] new book, _How Big Things Get Done_
       | [2]. Recommended for everyone involved in projects.
       | 
       | 1.
       | https://en.wikipedia.org/wiki/Bent_Flyvbjerg#Megaproject_pla...
       | 
       | 2. https://www.amazon.com/How-Big-Things-Get-Done-
       | ebook/dp/B0BR...
        
         | maCDzP wrote:
         | Thank you for that recommendation. I didn't know Flyvbjerg had
         | a new book.
         | 
         | For other HN readers interested in the topic I can recommend "
         | The Oxford Handbook of Megaproject Management". Bent Flyvbjerg
         | is the editor of the book I believe.
        
       | boboroshi wrote:
       | There is also an element of how government purchases services
       | from vendors. There is some weird setup where an honest estimate
       | often will not be awarded the contract, as it is too high. A
       | vendor will intentionally bid low, and then change order the job
       | to way over the "honest estimate" price.
       | 
       | Vendors need to be rated and penalized for this kind of bait and
       | switch, but unfortunately there is no downside to low ball the
       | bid, and they often win and continue to win contracts.
        
         | [deleted]
        
         | sheepybloke wrote:
         | Exactly. There was some talk of this on some government
         | aviation projects where our company was generally outbid by
         | competitors who would allegedly low-ball the development costs,
         | then when the project inevitably ran out of money, just request
         | more from the government. It was really frustrating to our PMs
         | who tried to bid honestly and lost a lot of business because of
         | it.
        
         | justsomehnguy wrote:
         | Yes, and for public projects this is often mandated by the
         | 'lowest bid' laws.
         | 
         | > Vendors need to be rated and penalized for this kind of bait
         | and switch
         | 
         | That wouldn't make the process more transparent or honest, it
         | would just drive up the starting price.
        
           | Arrath wrote:
           | > Yes, and for public projects this is often mandated by the
           | 'lowest bid' laws.
           | 
           | Thankfully we're seeing a rise in multi-point bid comparison.
           | Judgement criteria like "40% price, 30% Proposal Quality, 30%
           | Prior History"
        
           | shagmin wrote:
           | It comes across as exactly more transparent and honest to me.
           | The bait and switch is dishonest and this incentives against
           | that. If the starting price is closer to the final price
           | that's a better outcome and more transparent.
        
       | Justsignedup wrote:
       | "Nobody wants to go and say that the uncertainty cost is 100% of
       | the project cost"
       | 
       | As a software engineer, I completely agree. This is why we do
       | Agile (and friends), so estimates are just weeks out. But what do
       | you do when you need to plan a decade-long project? Software
       | industries avoid those, so I guess we're fortunate.
        
         | nitwit005 wrote:
         | Agile is often zero help.
         | 
         | Imagine you're starting from scratch. You want create a company
         | that will make a fancy new database. You need to know things
         | like how many people you'll need to hire, how much those people
         | will cost, and some idea of how long a viable project will
         | take.
         | 
         | There's no scrum team yet, as you haven't hired them. You still
         | need to generate some sort of answer.
        
         | stagger87 wrote:
         | https://en.wikipedia.org/wiki/Waterfall_model
        
         | icedchai wrote:
         | Plenty of companies do fake agile where they want an estimate
         | of the complete project before its even fully scoped. Often,
         | that estimate is made up by someone who has no idea about
         | software engineering, like sales or the CEO. Then the sprints
         | are made to "conform" to the estimate. Eventually someone
         | figures out the original estimate was completely wrong and
         | someone else wonders why the project is "late." Often,
         | something have baked is delivered, "meeting the deadline" is
         | celebrated, then another X weeks is spent "fixing bugs."
        
           | legitster wrote:
           | "Fake agile" is so pervasive at this point. It's just
           | waterfall, but without having to bother planning out the
           | other end of the waterfall and hiding it all behind scrum.
        
       | fwlr wrote:
       | This line jumped out at me: "Anyone who's ever guesstimated the
       | cost of anything knows to tack on an extra 15% for caution".
       | Struck me as amusing given that conservative estimating in
       | software uses a factor of Pi, not 1.15.
        
       | cduzz wrote:
       | There was an article on slate.com about this same issue [1] where
       | the tl;dr is government organizations outsource project
       | management and any other expertise required to run a large scale
       | (or small scale!) infrastructure project.
       | 
       | If the organization that needs a thing done has no idea how to do
       | the thing, it's unsurprising they do it poorly.
       | 
       | [1] https://slate.com/business/2023/02/subway-costs-us-europe-
       | pu...
        
         | amanaplanacanal wrote:
         | I worked in state government and saw this all the time. Small
         | projects were done in house but above a certain size they were
         | always contracted out. I don't know if this was political
         | (general privatization push) or practical (we don't have the in
         | house expertise).
        
           | Arrath wrote:
           | I've often seen the lack in in-house expertise bite the
           | owning entities very early in the process: "Oh god even the
           | lowest bid came in 20% above the Engineer's Estimate!"
           | 
           | Because the engineer(s) doing the estimate in-house didn't
           | have enough broad experience in the various disciplines to
           | accurately price the project to begin with, it was allocated
           | less funding than necessary when it was put out to bid and
           | the entire process starts out too lean for the needs of the
           | project.
        
           | vkou wrote:
           | It could even be both political and practical, without a
           | sinister motive.
           | 
           | (We have no inhouse experience to run a large project, so
           | we're not going to risk mucking everything up in a high-
           | stakes large project (which would be political suicide), so
           | we never build up the inhouse experience to run a large
           | project...)
        
       | mym1990 wrote:
       | _that's the engineer, and engineers are notoriously not good at
       | estimating costs._
       | 
       | Newsflash: neither is anyone else on your team if the project has
       | any kind of reasonable complexity.
        
       | edhelas wrote:
       | > I purchased the M1 Mac Mini way back in 2021.
       | 
       | Wow much time ago.
       | 
       | Seriously ?
        
       | 5tefan wrote:
       | Winning the project with a very cheap offer and making money with
       | exessive claim management. The customer can't leave the contract
       | and at some point has to deal with it and we're over budget...
        
       | eterevsky wrote:
       | Gotthard Tunnel which was (and possibly still is) the longest and
       | deepest tunnel, was finished on time and within budget.
        
       | uoaei wrote:
       | During my time living in Europe, I noticed that while larger
       | construction efforts took months (since they kinda have to),
       | smaller day-scale projects easily took inside of a day, whereas
       | similar scale projects in the US stretch for weeks.
       | 
       | My friends who work construction in the US say that contractors
       | routinely do a job wrong the first time, throw some apprentice
       | under the bus regarding the "mistake", and ask for more money to
       | re-do it. It's a common way of milking contracts and happens
       | everywhere all the time. Their experiences are in large (hotels,
       | hospitals, every school in a certain district, etc.) contracts,
       | not the domain of your neighborhood general contractor.
       | 
       | I can't speak to the relative prevalence in Europe but
       | anecdotally I was always pleasantly surprised by how quickly
       | those jobs got finished.
       | 
       | One notable exception is the new housing being thrown up quickly
       | in metro areas of the US. Sometimes they still progress in fits
       | and starts but sometimes they go up super quick too.
        
         | evilantnie wrote:
         | This sounds weird to me, I've paid for quite a few large
         | construction projects and they are always fixed-bid contracts.
         | I've never borne the cost of a mistake made by contractors.
         | Everything that has additional cost is strictly controlled by
         | change order requests, to the point of being extremely
         | annoying. Maybe it's personal preference for fixed-bid
         | contracts, but I've never heard of a large hotel, hospital, or
         | other large contract be time-and-material based.
        
           | uoaei wrote:
           | I am not well-versed in this field so I may have
           | misinterpreted and they may have been talking about
           | subcontractors. The friends I refer to work at one of those
           | large consulting firms and they are complaining about the
           | people they pay, not those who pay them.
        
       | mrguyorama wrote:
       | Our small Maine city recently replaced an entire bridge in a
       | couple days, https://verandaplan.org/
       | 
       | It worked great. They shut down the road for a couple hours,
       | literally moved the newly built bridge from beside the road into
       | place, and then were ready for rush hour in a couple days. I had
       | a friend who worked the project.
       | 
       | America can build great things if we were willing, but the past
       | 70 years has seen strong anti-government rhetoric (weirdly after
       | the most successful big government projects seen probably in our
       | history) has helped hollow out local governments and remove any
       | chance they had to cultivate internal talent that could get more
       | efficient at doing things.
       | 
       | Imagine having the pay of a local grocer, the turnover of Amazon
       | warehousing, and the public animosity of Google and Facebook
       | combined, with an entire TV channel watched by 60 million daily
       | screaming that your very existence hurts the country, and plenty
       | of grandmas taking that to heart. Government is overtly attacked
       | every single day. Is it any wonder it often struggles?
        
         | mym1990 wrote:
         | The time it took to place the bridge has almost no indication
         | of whether this project was on time or on budget.
         | 
         | This bridge project started December 2017! So 5+ years of work
         | for a weekend of final execution. On top of this, while the
         | bridge may be in a small city in Maine, the initiative is run
         | by the Maine DOT, which is likely substantially larger as an
         | organization.
        
           | echelon wrote:
           | The best construction hustle I've ever seen is Georgia's
           | relatively recent repair of a bridge over I-85.
           | 
           | I-85 is an interstate highway serving a central economic
           | corridor through Atlanta. A portion of the bridge collapsed
           | when a homeless person lit a fire next to highly flammable
           | plastics stored under the bridge, which later grew into a
           | bridge-melting inferno.
           | 
           | The state of Georgia provided incentives for contractors to
           | finish the project early due to the incredible economic
           | damage it was causing. The loss of the bridge took out all
           | travel on I-85 - it was a devastating and crippling loss that
           | gave many Atlanta area knowledge workers their first taste of
           | "work from home" (or five hour commutes).
           | 
           | The incentives provided absolutely made the contractors
           | hustle. There was work ongoing 24/7 for the entire period,
           | and they completed ahead of time and budget. I don't think
           | I've ever witnessed something happen so fast.
           | 
           | It was a marvelous feat, and it's too bad we don't see more
           | like it. It's what happens when the correct incentives and
           | pressures are put in place.
           | 
           | https://transportationops.org/case-studies/i-85-bridge-
           | colla...
        
             | symfoniq wrote:
             | Incentives, better than anything else, explain how the
             | world actually works.
        
               | echelon wrote:
               | 1000%. It's all about creating and aligning incentives.
               | 
               | Government gets this sometimes - subsidy for the things
               | it cares about. Food, energy, defense. Those are all
               | pretty solid, even if some of the vendors aren't the
               | greatest. The sheer scale of the investment means we'll
               | be okay. Too big to fail.
               | 
               | Often these big budget items get bloated by congressional
               | sway pulling work into disparate districts as job
               | programs. Or locked away in under-performing incumbents
               | (Lockheed / Boeing vs SpaceX), but if we expose the
               | system to more evolutionary pressure and competition, it
               | might thrive.
               | 
               | SpaceX is an example of the RFP process turned on its
               | head. Designing ahead of time for an understood public
               | demand, in a bloated industry, in a way that serves both
               | the public and private sector. A solution where the
               | private sector needs serve to justify the cutting of
               | costs and hone the product into a shape that is
               | undeniably cost attractive and competitive.
               | 
               | The things the government subsidizes that don't compete
               | or aren't forced to stay lean - education,
               | transportation, infrastructure, healthcare - tend to
               | bloat up and soak up all the money they can as well as
               | underperform on all of our expectations.
               | 
               | Maybe the solution is to stop paying the current service
               | providers and hire new ones that service private
               | industry. They'll already be in a shape to optimize for
               | costs and fend with competition.
        
             | viewtransform wrote:
             | There's also the MacArthur Maze collapse in the Bay area
             | 2007 [1] The overpass collapsed on April 29th. They had it
             | reopened to traffic 26 days later. This was American
             | leadership, project management and engineering at it's
             | finest [2].
             | 
             | [1] https://en.wikipedia.org/wiki/MacArthur_Maze#2007_I-580
             | _East...
             | 
             | [2] https://www.youtube.com/watch?v=-TKjwblp1XI
        
           | geenew wrote:
           | It has a bearing on the cost associated with road closures,
           | which can't be insignificant.
           | 
           | Anyway, some quick looking found:
           | 
           | > Gov. Janet Mills toured the Veranda Street site of the new
           | bridge being installed along Interstate 295 in Portland on
           | Saturday afternoon and said she was pleased with the rapid
           | progress of the project.
           | 
           | > "I'm thrilled with the technology, thrilled that it's going
           | on time and on budget," Mills said. "Three days' time, and
           | this bridge will be done. It's amazing. It's like giant Legos
           | going together."
           | 
           | https://www.pressherald.com/2022/04/23/i-295-bridge-
           | replacem...
           | 
           | which seems like enough to go on to presume it's at least
           | close to being on budget.
        
             | mym1990 wrote:
             | You can always say you are on time and on budget as long as
             | extensions come your way. My point was not saying that this
             | project was not on time or on budget, it was mainly to
             | illustrate that the 3 days of work that locals saw was
             | based on 5 years of research and preparation. I recently
             | read 'Built: The Hidden Stories Behind our Structures' by
             | Roma Agrawal and it would be fairly rudimentary for a
             | structural engineer, but for the average passerby it was a
             | very interesting read on some of the structures that we use
             | every day! (and how some of them are miserable failures
             | haha)
        
         | panny wrote:
         | >TV channel watched by 60 million daily screaming that your
         | very existence hurts the country
         | 
         | Yet the TV channel is controlled by the council on foreign
         | relations, like all tv channels, and says exactly what the
         | government directs them to.
         | 
         | https://mronline.org/2017/07/23/the-american-empire-and-its-...
        
         | notjoemama wrote:
         | Sigh...
         | 
         | > with an entire TV channel watched by 60 million daily
         | screaming that your very existence hurts the country, and
         | plenty of grandmas taking that to heart
         | 
         | Just say the name next time, I think it's obvious whom you are
         | referring to. It's also obvious replies to your assertions are
         | off topic in part because of this part of your reply.
         | 
         | So here's my list of what the article suggests cause large
         | construction projects to go over budget.
         | 
         | > SUMMARY: > It's a tale as old as civil engineering: A
         | megaproject is sold to the public as a grand solution to a
         | serious problem. Planning and design get underway, permits
         | issued, budgets allocated (that took a lot longer than we
         | expect), construction starts, and then there are more problems!
         | Work is delayed, expenses balloon, and when all the dust
         | settles, it's a lot less clear whether the project's benefits
         | were really worth the costs.
         | 
         | > REASONS: > underestimation > limit in design prevents
         | accurate overall estimation > subcontracting availability >
         | subcontracting sufficiency > subcontracting estimation (bids) >
         | missed pre-construction costs > inflation of labor and
         | materials > course correcting takes longer on big projects >
         | stakeholder compromises > not taking exploratory work into
         | account > opportunistic greed > ...but that's not nearly as
         | common as: "just too darned optimistic and short-sighted"
         | 
         | The suggested solution from the source, as the author points
         | out, is to spend more time in design and planning.
         | 
         | ref: https://www.cambridge.org/core/books/megaprojects-and-
         | risk/7...
         | 
         | As far as software, that suggests waterfall like planning could
         | give you a better estimation on total project expenditure. But
         | delivery has won that battle, I think. Maybe as our industry
         | contracts (layoffs and svb) we'll see a push towards that kind
         | of project estimation too?
        
           | tormeh wrote:
           | More time in design and planning? That phase can already
           | often take a decade. I realize most of that is probably
           | political horsetrading around which backyard is going to be
           | torn up and which budget the money will come from, but long
           | planning phases are already a problem.
        
         | lr4444lr wrote:
         | Anti-government rhetoric? In New York State, construction
         | projects have been notoriously delayed and gone over budget
         | ever since the days of Boss Tweed, which historians have
         | generally linked to corruption and graft.
        
         | rayiner wrote:
         | It's bizarre to point to criticism of the government to justify
         | the failures of the government. What exactly are people
         | supposed to do in response to public services that are over
         | budget and don't serve their needs?
         | 
         | Surely the solution to criticism of government inefficiency is
         | for government to operate well. If visiting San Francisco was
         | like going to Tokyo or Copenhagen--clean, efficient, convenient
         | --Fox News would lose credibility. At some point, people in
         | Missouri would point to San Francisco and be like "that's
         | great, why don't we do that here?"
        
           | enraged_camel wrote:
           | >> It's bizarre to point to criticism of the government to
           | justify the failures of the government.
           | 
           | This is precisely the conservative game plan though: starve
           | the government of funds, force it to outsource as much as
           | possible to the private sector, then when projects end up
           | delayed and overbudget (or failing), point to lack of
           | government efficiency and competence to justify further
           | funding cuts.
           | 
           | https://en.wikipedia.org/wiki/Starve_the_beast
           | 
           | This has been happening since basically the Reagan era.
           | 
           | >> Surely the solution to criticism of government
           | inefficiency is for government to operate well.
           | 
           | No organization can operate well if it doesn't have necessary
           | levels of funding, and the government is no exception. Said
           | lack of funding is the primary cause of the inefficiencies,
           | which often times manifest as lack of inhouse expertise that
           | can provide strict analysis of and oversight for projects
           | outsourced to the private sector.
        
             | surement wrote:
             | > Said lack of funding is the primary cause of the
             | inefficiencies
             | 
             | No, the primary cause is politicians promising things that
             | sound good so that they'll get reelected, because that's
             | the number one thing they care about, not efficiency. On
             | the other hand a private company will only build something
             | that makes economical sense.
        
         | sokoloff wrote:
         | Do you think the complaints about government come unfairly out
         | of the blue while it busily provides efficient and timely
         | service with a friendly smile to its constituents?
        
           | jacobr1 wrote:
           | The point isn't the government services are currently high
           | quality. The point is that the current environment foster low
           | quality service. In some cases voting in politicians that
           | drove top-down management changes would help. And that would
           | require the populace to value such changes. We might need to
           | structure the incentives for government employees,
           | contractors, or the regulatory environment to better align
           | with delivering good service. That might mean more pay, which
           | means either higher taxes or strong prioritization of
           | efforts. We can't do that intelligently if nobody cares, or
           | is skilled enough to drive these large institutions. Because
           | it is hard. We almost certainly are using the wrong
           | tradeoffs: some things privatized and outsourced should be
           | done by government agencies. Some functions should be
           | privatized or just regulated on the open market. Some things
           | are better handled at regional levels that today are handled
           | at local or national levels. The mix of tradeoffs is wrong.
           | Incremental work to fix this requires a society-wide
           | agreement to make progress. Not necessarily agreement on any
           | particular (and even when there is agreement, we are going to
           | get it wrong a bunch) but agreement on the project of
           | bettering our society and social collaboration. That seems
           | like it is missing and thus progress is made only in fits in
           | starts, in a hostile environment. A hard-one deregulation
           | here, a new bill to fund a project there, contested on ll
           | sides, and undermined before the initiatives get started.
        
           | rjbwork wrote:
           | No. However, consider that since the 40's there has been a
           | concerted effort by a variety of actors, such as Rothbard and
           | other people backed by institutes such as the Volker fund,
           | the AEI, Federalist Society, Murdochs, etc. to sap both the
           | perceived effectiveness of government and the _actual_
           | effectiveness of government.
           | 
           | "Government doesn't work - elect me and I'll prove it!"
        
             | [deleted]
        
             | notch898a wrote:
             | No criticism of the ineffectiveness of government is
             | complete until we've blamed Rothbard.
        
           | rconti wrote:
           | I guess the better question is, are the complaints limited to
           | those that provide a poor service? Or are they fairly evenly
           | distributed regardless of how good or bad the government in
           | question performs?
        
           | analog31 wrote:
           | It could be that the two things -- complaints and actual
           | service delivered -- are unrelated.
        
             | vanattab wrote:
             | Meanwhile in the the real world complaints about service
             | and the quality of said service do tend to correlate.
        
               | bsder wrote:
               | And sometimes it's intentional: Take the DMV in Texas.
               | 
               | Texas specifically _shut down_ DMV offices in some of the
               | most populated areas. Yeah, that 's going to make the DMV
               | suck in those areas. Of course, they left open then ones
               | in the more rural areas, and those DMVs are going to be
               | quite pleasant.
        
               | analog31 wrote:
               | was that to make it harder to register to vote?
        
       | hising wrote:
       | Laughing out loud as a Software Engineer, since our projects
       | always is on budget.
        
       | ajsnigrutin wrote:
       | It would be interesting to compare prices of privately funded
       | projects vs publicly funded ones, both in terms of cost, over-
       | budget amounts and time needed to complete the project.
       | 
       | I see many public locations, where a short street or even a
       | walkway is closed for months, because they need to repave
       | literally 20-30 square meters of a walkway, while companies such
       | as Hofer (Aldi) manage to repave their parking yard in a few
       | days, while keeping half of it still open for customers.
        
         | Spooky23 wrote:
         | There's lots of stupid rules around sidewalks and lane
         | striping. You need to do an ADA evaluation, remediate any
         | findings, etc.
         | 
         | A project in my city that resulted in adding a textured
         | crosswalk pad, new stripes and a beg button cost $1.4M and took
         | 3 years.
        
           | PaulDavisThe1st wrote:
           | A few years ago, my daughter (a young person) ended up in a
           | wheelchair and/or on crutches for several weeks while
           | recovering from surgery. It is moments like that when you
           | realize that the scope of beneficiaries of the ADA is: _all
           | of us_
           | 
           | Put differently, if you live long enough, you can pretty much
           | guarantee that you will benefit from the facilities the ADA
           | requires at least once (and possibly for a more extended
           | period than my daughter did).
           | 
           | It all looks like extra cost for little benefit until you can
           | see it through the eyes of someone who actually needs this
           | stuff, at which point it becomes at least a valuable and at
           | best a life-enabling set of features.
           | 
           | And the chances are good that you will be one of the people,
           | assuming you live a long and healthy life.
        
             | hinkley wrote:
             | Just move a cart around and have a little bit of
             | imagination.
        
           | ahoy wrote:
           | My dad's been physically disabled my entire life. Those
           | "stupid" ADA rules make it possible for him to navigate
           | public spaces
        
           | ikiris wrote:
           | How dare those projects be forced to _checks notes_
           | accommodate disabled people.
           | 
           | Sometimes the comments on this site are just insufferable.
        
             | briandear wrote:
             | However there should be a balance. Look at parking lots --
             | the ratio of disabled spaces to standard spaces is not the
             | same ratio as disabled people to non-disabled people.
             | 
             | And sometimes it's ridiculous: drive through ATMs with
             | braille for instance. Private motel swimming pools
             | requiring wheelchair lifts. That extreme additional cost
             | means that many motels just won't have a swimming pool at
             | all -- so everyone is worse off. But you can't charge
             | disabled people a swimming pool surcharge since that
             | discriminatory. So it raises costs for everyone. By the
             | way, I am referring to private building codes, not
             | taxpayer-funded projects like sidewalks.
        
               | lukas099 wrote:
               | It probably costs _less_ to have drive through ATMs with
               | braille, because they can reuse the braille signage from
               | the non-drive through ATMs.
        
               | hinkley wrote:
               | Do you suppose that perhaps disabled people take longer
               | to shop?
               | 
               | Certainly you've heard of Little's Law if you hang out in
               | HN?
        
               | asdff wrote:
               | Other things that can add cost fast are having too many
               | elevators. I've been in 4 story buildings with 4 separate
               | elevator shafts before that didn't have nearly the
               | population or staff to ever get more than two moving at
               | once. That just means higher rent to make a return on
               | those 4 shafts mandated by some ordinance, which probably
               | hurts you especially if you can't work and are living
               | cheaply on disability. A lot of ordinances have been
               | written with no understanding of how it would look in
               | practice or the costs to implement them in the market and
               | what that will mean for people who have to rent these
               | units.
        
             | asdff wrote:
             | There's nuance you are missing here. Have you ever been in
             | LA county where 50 years ago city planners made terrible
             | choises regarding sidewalk trees? Basically the sidewalks
             | today look like a cardiogram on some stretches. To the
             | point where they are totally impassable for disabled
             | people, and the city is often sued by disabled people due
             | to these sidewalks.
             | 
             | Why haven't they been fixed? Why does the city continue to
             | be cruel to disabled people year in and out, content to
             | absorb the lawsuits from the few with means to bring them
             | up? It's probably a simple case of those lawsuits being a
             | lot cheaper than actually fixing the sidewalk to the
             | standards the sidewalk is supposed to be fixed. This is an
             | example of a regulation that was meant to help people
             | (building nice sidewalks with various characteristics), but
             | in the end the regulation was written with no understanding
             | of the cost of these changes, or how they might stack up
             | against the cost of doing nothing at all, so its an example
             | of a bad regulation that should be changed so it can
             | actually help people.
        
           | mhalle wrote:
           | "Stupid rules" for one person are what enable another person
           | to live an independent life. The Americans with Disabilities
           | (ADA) act has been law since 1990 and codifies mobility and
           | access as civil rights in the US.
           | 
           | ADA does add to the costs of projects, but so does, say,
           | safety code compliance. It's the law, and it exists for a
           | good reason.
           | 
           | As for the example of a minor accessibility project costing
           | $1.4M and taking 3 years, I would suggest that there is
           | probably more to the story that helps explain the cost or the
           | time.
        
             | 908B64B197 wrote:
             | > ADA does add to the costs of projects
             | 
             | Not in the long run.
             | 
             | ADA just forces better designs. Retrofits are costly.
             | 
             | > As for the example of a minor accessibility project
             | costing $1.4M and taking 3 years, I would suggest that
             | there is probably more to the story that helps explain the
             | cost or the time.
             | 
             | Committees, political turf wars, getting funding for the
             | project through grants (that are complicated to apply for,
             | that's why you need a dedicated bureaucrat to do it!). Then
             | there's union rules since construction workers from the
             | city are government employees.
             | 
             | That's half a million in employee's salaries right there
             | and not a single concrete steps has been taken yet!
        
               | LanceH wrote:
               | > ADA does add to the costs of projects
               | 
               | I'm not going to argue that it isn't necessary or right.
               | But it absolutely costs more. A bathroom stall, for
               | example, literally takes up more space, and that costs. A
               | ramp and stairs takes up more space, materials and time
               | and that costs.
               | 
               | There are things which are right to do, but disingenuous
               | arguments to support them aren't helpful.
        
             | VHRanger wrote:
             | Permitting process hell is the explanation.
        
             | asdff wrote:
             | IMO ADA is probably a net harm at this point. When I look
             | at the sidewalks here in socal, where 50 years ago they
             | planted these rooty trees that make the region look like a
             | tony hawk game today versus something you'd be able to get
             | a wheelchair across, I'm starting to suspect its all
             | ironically ADA's fault. They put the costs to meet their
             | criteria so high that cities find it a better bet to just
             | absorb lawsuits and not do anything than to actually make
             | their cities manageable for disabled people. We need a more
             | practical ada, that isn't nearly so costly to implement, so
             | cities don't find it financially sensible to just sit on
             | their hands forever.
        
             | Robotbeat wrote:
             | I bet closing the sidewalk for longer is much worse for
             | disabled people.
        
             | starkparker wrote:
             | Replacing curb ramps can mean relocating the curb cut,
             | which can mean relocating the underground sensor loops.
             | 
             | Adding a beg button can mean upgrading or replacing the
             | signal control module, which could mean replacing the
             | housing if it's not large enough for the new module.
             | (Audible-tactile buttons and controllers themselves cost
             | $5-6k each, just for parts.)
             | 
             | Aside from that, the issue with ADA compliance costs isn't
             | when a municipality or DOT pays for them. It's when they
             | remove the crosswalk entirely because they decide
             | compliance isn't affordable enough.
        
             | coryrc wrote:
             | The allowed slope for a ramp according ADA 1.5-3%. The
             | recommended slope for drainage is 3-6%. Better hope you're
             | really fucking precise.
             | 
             | Oh, your road itself is at a slope greater than 3%? Oops,
             | you can't legally do it!
             | 
             | It's okay to have standards. It's not okay if they're
             | bullshit.
        
               | jaclaz wrote:
               | You sure?
               | 
               | ADA ramp max slope should be 1:12, i.e. 8.33% which is
               | (IMHO) reasonable.
               | 
               | https://www.ada-compliance.com/ada-compliance/ada-ramp
        
               | Loughla wrote:
               | Don't make things up.
               | 
               | Recommended slope for drainage on concrete and asphalt is
               | .25-.5:12, or 1/4" to 1/2" over 1' of length.
               | 
               | Recommended slope for wheelchair ramps are 1-1.5:12, or
               | 1" to 1.5" over 1' of length.
        
             | bombcar wrote:
             | The rules are fine, the stupidity is latent and revealed:
             | 
             | 1. New construction must meet ADA requirements. 2. Old
             | construction can remain. 3. Repairing broken old
             | construction requires meeting ADA requirements.
             | 
             | So between 2 and 3 you end up with broken old construction
             | that cannot be repaired to "what it was" because repairs
             | must meet ADA requirements.
             | 
             | Each step makes sense on its own, but combined they result
             | in something worse (in particular) even though overall it
             | works out better.
        
               | thaeli wrote:
               | The local maximum of "fix it but don't improve it" is a
               | problem, and the requirement for major reconstruction to
               | be done to current codes is foundational to almost all
               | building codes. Note that small repairs and routine
               | maintenance don't activate this requirement - it's
               | activated when major work is being done, and there is a
               | percentage of total project cost cap to the requirements.
               | 
               | If the new local maximum is "well, we won't fix it at all
               | then" - the usual building code solution is property
               | maintenance codes that mandate repairs.
        
               | bombcar wrote:
               | The buildings often get repaired/updated pretty quickly -
               | it's the items like sidewalks that are under the purview
               | of the government itself that "slip through the cracks".
        
               | rtkwe wrote:
               | What's the alternative that reaches eventual compliance
               | everywhere on a shorter span than "wait for the
               | grandfathered buildings to be bought and demolished"
               | though?
        
               | londons_explore wrote:
               | A daily fine for everything noncompliant. Make the fine
               | approximately proportional to the number of potential
               | users impeded.
               | 
               | Then a popular crosswalk gets upgraded before a rural
               | crosswalk that nobody uses anyway. An easy upgrade is
               | done before a hard upgrade. Sometimes even new stuff
               | might be built non-compliant if, for example, there are
               | other substantial benefits that outweigh the fine.
               | 
               | Just burn the fine revenue. (Burning money is the inverse
               | of printing money, helps reduce inflation, and means
               | nobody has an incentive to maximize fines)
        
               | lukas099 wrote:
               | I have trouble imagining anyone convincing a city to
               | 'burn revenue', even if it's a good idea in principle.
               | Maybe the next best thing is applying it to a negative
               | income tax so that it goes to the lowest-income
               | residents.
        
               | bombcar wrote:
               | It's a reference to Modern Money Theory which states that
               | a (federal) tax is disconnected from spending because the
               | government prints money.
               | 
               | But ADA stuff is almost always handled on a local, not
               | even state, level.
        
               | londons_explore wrote:
               | It only makes sense for the federal government to mandate
               | burning dollars.
               | 
               | They're the ones who can print them anyway. The end
               | result is they just print less each year.
        
               | dragonwriter wrote:
               | Impose a supplemental property tax, increasing over time,
               | on buildings out of compliance with current requirements,
               | so that upgrade or replacement becomes comparatively more
               | desirable vs. doing neither than it currently is.
               | 
               | Or, just have a fixed window to achieve compliance or the
               | building is condemned.
        
               | briandear wrote:
               | Cool. Let's start with NYC subway stations. Public
               | infrastructure should be ADA compliant yet NYC permitting
               | will hammer a small business for a toilet two inches out
               | of compliance when the city itself has massive issues
               | that are ignored.
        
             | Spooky23 wrote:
             | As implemented ADA compliance requires that even trivial
             | changes to a moderate complexity intersection require an
             | engineering study at $300-500k, minimum.
             | 
             | There are other requirements as well relating to multimodal
             | travel depending online the funding source.
             | 
             | All the while, we had an increasingly dangerous
             | intersection with no visible crosswalks and outdated
             | signals for years.
             | 
             | The stupid isn't ADA, it's compliance activity. Cities and
             | towns cannot afford the engineers to meet the standards, so
             | the Federal and State governments fund projects. So there's
             | no framework of best practices beyond the state standards -
             | each project is a special snowflake.
        
           | MaxMatti wrote:
           | Yes but you can do all that before tearing open the street or
           | sidewalk
        
         | ahoy wrote:
         | I imagine a lot of the cost & time for public projects is
         | precisely because they have to be contracted out to private
         | developers. If the government had construction workers &
         | equipment on it's own payroll (like we do for police, postal
         | workers, sanitation, etc), these projects probably get done a
         | lot quicker.
         | 
         | It would have the bonus effect of making infrastructure
         | construction/maintenance projects happen more often. Both by
         | lower the barrier to get started (no need to have contractors
         | bid your project, etc) and b/c it's wasteful to have public
         | employees just sitting around with no work to do.
        
           | coryrc wrote:
           | > because they have to be contracted out to private
           | developers
           | 
           | The problem is not the people completing the work; it's not
           | like Aldi's has their own paving machine in the back.
           | 
           | It's that the government doesn't have employees who know how
           | to specify the project and nobody has an incentive to finish
           | in a timely manner.
        
             | 93po wrote:
             | > nobody has an incentive to finish in a timely manner.
             | 
             | I think the real problem is more that there is
             | accountability for job performance in the private sector
             | (you get fired if you suck and waste your boss's money) and
             | very little to none in the public sector. No one votes for
             | politicians based on objective performance data.
             | 
             | It'd wild to me how it's considered American to have this
             | sort of bid process because "free markets" and "small
             | government" but the results are everything Americans accuse
             | socialist countries of being.
        
               | [deleted]
        
             | bumby wrote:
             | The government has lots of employees who came from the
             | private sector and know exactly how that side of the house
             | works. They aren't really this disjointed set of workers.
             | 
             | IMO, a lot of the differences come from the different set
             | of rules that govt work has to run by. For example, Aldi
             | can just decide to hire a contractor that they know does
             | good work at a reasonable price. In contrast, the govt has
             | to use a lengthy fair and open bid process and if they want
             | to select a bid that isn't the lowest, it's a painstaking
             | process to justify that selection. Govt work must adhere to
             | certain laws that tend to push up labor wages (see: Davis
             | Bacon Act). Plus, the govt has lots of other competing
             | goals, like supporting minority or veteran-owned business
             | etc. A simple comparison misses all of those nuances.
        
               | michaelt wrote:
               | _> In contrast, the govt has to use a lengthy fair and
               | open bid process and if they want to select a bid that
               | isn 't the lowest, it's a painstaking process to justify
               | that selection._
               | 
               | Isn't that a recipe for cost over-runs?
               | 
               | I mean, it sounds like if building a tunnel costs $100M
               | and one company bids $100M (planning to deliver on
               | budget), a second company bids $50M (planning 100% cost
               | overruns) and a third company bids $25M (planning on 300%
               | cost overruns) it's mandatory to select the third
               | company?
        
               | bumby wrote:
               | Within reason, yes. Engineers will still evaluate the
               | proposals and if there's a huge discrepancy like you
               | described, they can be thrown out. But often part of the
               | game seems to be first underbid (within reason) to get
               | the contract and then make up the difference on change
               | orders to be profitable.
        
               | ProblemFactory wrote:
               | > For example, Aldi can just decide to hire a contractor
               | that they know does good work at a reasonable price. In
               | contrast, the govt has to use a lengthy fair and open bid
               | process and if they want to select a bid that isn't the
               | lowest, it's a painstaking process to justify that
               | selection.
               | 
               | It's unfortunate, but probably better than the corruption
               | that anything else will enable in the long run. Churchill
               | said that democracy is the worst form of government,
               | except for all the others. For government spending,
               | lowest bidder is the worst form of contracts, except for
               | all the others.
        
               | bumby wrote:
               | I think the point that gets lost when you see comments
               | like the GP is that they are operating under different
               | sets of constraints because they are trying to optimize
               | for different things.
               | 
               | FWIW, the govt can do "best value" contracts instead of
               | lowest bid. But there is an asymmetry in risk to those
               | making the selection. If something goes wrong in the
               | design/construction, or if corruption is found, there's a
               | lot more explaining to do. Like the old quote, "Nobody
               | got fired for hiring IBM," except in this case "Nobody
               | got fired for selecting the lowest bid."
        
               | JonChesterfield wrote:
               | It's absurd really. Massive pressure to pick the cheapest
               | bid, then very slowly discover that the cheapest option
               | can't actually do a reasonable job in a reasonable
               | timeframe, then some years later try again with the same
               | cheapest must win premise. It's kind of optimising for
               | cost but poorly and with no feedback loop.
        
               | nradov wrote:
               | There is a feedback loop. Under a firm fixed price
               | contract, the vendor has to eat any cost overruns.
               | Contacts can include bonuses for finishing ahead of
               | schedule, or penalties for being late. And there are
               | administrative procedures for barring vendors who fail to
               | deliver as promised from bidding on future contracts.
        
               | bumby wrote:
               | There are second order effects on those, though. Fixed
               | price contracts incentivize contractors to cut corners to
               | make up for cost overruns or to pad their profits (doubly
               | so if it's a contractor who underbid to win the
               | contract). Unless you're willing to pay for a lot of govt
               | oversight, many of those won't be noticed until the
               | contract is long complete. Even if noticed, you need an
               | organization willing to engage in that legal fight.
               | 
               | The administrative controls are lagging indicators at
               | best, and administrative controls are usually one of the
               | least preferable control mechanisms.
        
             | asdff wrote:
             | Its also that you have thousands of miles of road in
             | disrepair, and you have budget to deal with 1% of that so
             | to be pragmatic you triage but people miss that and equate
             | such pragmatism with incompetence.
        
           | bradleyjg wrote:
           | I'm not sure it's so much the have to be contracted out part,
           | Aldi may not have in-house pavers either, as the contracting
           | protocols and methods they are required to use. I think an
           | honest, empowered government worker could find and supervise
           | a modest construction project as well as an honest and
           | empowered Aldi worker. But the government workers are not
           | empowered.
        
           | Symmetry wrote:
           | Countries that have low infrastructure costs, like Spain, do
           | this.
        
           | iLoveOncall wrote:
           | > If the government had construction workers & equipment on
           | it's own payroll, these projects probably get done a lot
           | quicker.
           | 
           | Ah yes, because that's what government workers are known for,
           | speed, efficiency and quality.
        
             | KptMarchewa wrote:
             | In my city the tram lines are being maintained and repaired
             | at night. It's not uncommon to see people welding stuff at
             | 3AM.
             | 
             | Trams run fast and very rarely break.
        
             | ClumsyPilot wrote:
             | well take your pick, private builders in britain are known
             | for graft and borderline fraud
        
           | londons_explore wrote:
           | Many governmental organisations do have their own employees
           | for this sort of thing.
           | 
           | I'm not sure it results in projects being cheaper or quicker
           | overall.
        
             | throwawaysleep wrote:
             | Probably cheaper, but with abysmal quality.
             | 
             | I used to be a public sector dev with an agency that stores
             | plaintext passwords and direct deposit information. People
             | simply didn't know any better and because government
             | doesn't have merit raises, the rest of us simply didn't do
             | anything about it.
        
               | PaulDavisThe1st wrote:
               | Yes, I've never heard of a private company that has
               | absolutely useless security protocols, let alone one that
               | was broken into as a result of complete incompetence of
               | their security architects and admins. /s
        
               | throwawaysleep wrote:
               | Plenty of private companies have issues too, but when it
               | comes to devs, the quality is so low that major issues
               | are basically guaranteed.
        
               | PaulDavisThe1st wrote:
               | "The problem with corruption, inefficieny and ignorance
               | in government is corruption, inefficiency and ignorance,
               | not government".
               | 
               | Let's not put the cart before the horse, shall we? Yes,
               | all human organizations can suffer from these things (and
               | maybe some more than others). But that's not a reason in
               | and of itself to dismiss an entire class of human
               | organizations as irretrievably doomed.
               | 
               | Look at what the UK government's digital service has
               | done: absolutely outstanding online presence for so many
               | important government services.
        
               | zdragnar wrote:
               | FWIW, the UK also has abysmal pay for tech salaries
               | compared to the US, so the incentive to avoid the public
               | sector may be lower.
        
               | sidewndr46 wrote:
               | also in many cases if regulation is written to prohibit
               | such practices, the government exempts itself from that.
               | 
               | For example, you can't use SSN to identify someone.
               | Unless of course you were doing it before the prohibition
               | was established. Apparently it's fine if you keep using
               | it, forever.
        
               | Arainach wrote:
               | That may be true in software (where the pay gap in the
               | private sector is particularly blatant) but it's not true
               | in most industries. The stereotype of lazy government
               | workers is essentially conservative propaganda - I've
               | known and worked with plenty, and with a few obvious
               | exceptions (political appointees, software, etc.) across
               | the board they're passionate and great at what they do.
               | Civil engineers, road builders, park rangers, EPA
               | researchers, administrative assistants, even IT.
        
               | briandear wrote:
               | Conservative propaganda?
               | 
               | https://www.newyorker.com/magazine/2009/08/31/the-rubber-
               | roo...
               | 
               | And have you ever been to a government office to pull a
               | permit? Or dealt with government procurement? Or
               | attempted to get paperwork through the FAA?
               | 
               | And your experience with who you've worked with isn't
               | data by the way.
        
               | mrguyorama wrote:
               | My girlfriend works public service. The only lazy
               | coworkers she has are Ron Swanson types taking it upon
               | themselves to make public work shittier because they
               | believe the government shouldn't do anything.
        
               | gamblor956 wrote:
               | _And have you ever been to a government office to pull a
               | permit? Or dealt with government procurement? Or
               | attempted to get paperwork through the FAA?_
               | 
               | Yes. It was relatively straightforward, as long as you
               | followed the rules.
               | 
               | The hard part is following all the relevant rules, almost
               | all of which exist because people have tried to rip off
               | the government or lawmakers decided to impose unrelated
               | requirements on procurement. That's not the fault of the
               | government workers whose job it is to carry out the
               | requirements that have been imposed on them.
               | 
               | And what does an opinion piece about teachers have to do
               | with procurement? Those are completely separate things.
        
               | dsfyu404ed wrote:
               | >Yes. It was relatively straightforward, as long as you
               | followed the rules.
               | 
               | The hard part is not going postal as you find out piece
               | by piece that person A didn't tell you about rule X and
               | that department T actually has a revised form W that...
               | and on and on until you find out that you didn't actually
               | have to do any of that because there's some other less
               | shitty process none of these people told you about.
               | 
               | It's like the bureaucratic runaround is the default
               | behavior in some of these organizations.
        
               | monknomo wrote:
               | something that's helpful to keep in mind is that the
               | government orgs you deal with frequently have what have
               | what they must do set by law, with little latitude to
               | change things other than bugging congress
        
               | adgjlsfhk1 wrote:
               | Have you ever tried to get google to give you information
               | you need? It's not any easier.
        
               | stephencanon wrote:
               | > have you ever been to a government office to pull a
               | permit?
               | 
               | Yes, several times, and it is always completely
               | straightforward. Fill out the appropriate forms, provide
               | the correct documentation, pay fee. If it can be approved
               | by the administrator, it's issued promptly. If it needs a
               | hearing, it's scheduled for the next one, you show up and
               | answer questions, they make a decision promptly and it's
               | either issued or not. I've rarely had such efficient
               | interaction with private companies.
        
               | analog31 wrote:
               | Have you ever been to the IT department of a private
               | company, to get a small change made that makes your job
               | more efficient or helps a customer solve a problem?
        
         | bobthepanda wrote:
         | Where I live we see the same even though sidewalks are the
         | responsibility of the property owner.
        
         | paulusthe wrote:
         | Private meet budgets way more often, because there's a finite
         | amount of money. Lenders sign term sheets detailing exactly how
         | much money they'll lend and on what terms, so the developer has
         | precisely that amount of money to spend. It's a big deal to
         | need more funds, because it requires a ton of legal work,
         | probably new banks, new agreements, new terms, etc - all of
         | which might conflict with the existing funding structure.
         | 
         | So yeah private ones usually do meet budget.
         | 
         | Source - am architect
        
         | tnel77 wrote:
         | I feel like some of the issue/reason is because the government
         | has to cover every single possible scenario. "Time to make a
         | road. We better do a three year environmental study to make
         | sure this doesn't hurt the native turtles."
         | 
         | I'm all for taking care of the environment, but it feels like
         | there's a lot more "let's get community and environmental
         | input" than we had in the past (for better and for worse).
        
           | dwohnitmok wrote:
           | The article/video addresses this. You have to be careful that
           | images of past efficiency aren't just examples of
           | externalizing costs.
           | 
           | > There is no perfect project that makes everyone happy. So,
           | you end up making compromises and adding features to allay
           | all the new stakeholders. This may seem like a bunch of added
           | red tape, but it really is a good thing in a lot of ways.
           | There was a time when major infrastructure projects didn't
           | consider all the stakeholders or the environmental impacts,
           | and, sure, the projects probably got done more quickly,
           | efficiently, and at a lower cost (on the surface). _But the
           | reality is that those costs just got externalized to
           | populations of people who had little say in the process and
           | to the environment. I'm not saying we're perfect now, but
           | we're definitely more thoughtful about the impacts projects
           | have, and we pay the cost for those impacts more directly
           | than we used to._ But, often, those costs weren't anticipated
           | during the planning phase. They show up later in design when
           | more people get involved, and that drives the total project
           | cost upward.
        
           | asdff wrote:
           | This is a huge time sink for transit projects. For example,
           | the sepulveda rail project in LA has like 6 alternatives
           | right now going from heavy rail, monorail, above and below
           | grade, a few different routings. Each requires careful study
           | as if you were going to commit 100% to it, millions of
           | dollars probably in expensive engineering labor, even though
           | realistically only 1 alternative (the heavy rail offering the
           | fastest end to end time) is rumored to be considered. Still,
           | the agency got proposed by this monorail maker, so to act in
           | good faith they have to claim they did their due diligence
           | and came up with these plans showing that yes, in fact, the
           | monorail is inferior to the heavy rail alignment. If you have
           | any community groups opposing any aspect of the project,
           | prepare to spend 2 years refining further useless
           | alternatives to satisfy each and every nitpick. Both
           | community groups (and these are not representative of the
           | community, but more the loudest and angriest with the most
           | time to spare of the community) and companies exploit this
           | good faith planning to extend timelines, increase costs, and
           | often dilute the end product to the detriment of the public
           | that this "community engagement" process is supposed to
           | protect.
        
         | bluedino wrote:
         | I've seen this with roads. 1/2 mile closed or under
         | construction for the whole summer. And then 4 miles of another
         | road seems like they do it in 2 weeks.
        
           | asdff wrote:
           | Thats sometimes because the teams are not in sync because
           | there's often more work than labor or budget. sewer work has
           | to happen but the sewer team is busy with 10 other streets
           | that will be completed first, so the paver team has to wait.
           | It's not like work isn't being done, its more like work is
           | being done elsewhere and you aren't there to see it.
        
         | jonas21 wrote:
         | The cost of a grocery store parking lot being closed can be
         | easily quantified in terms of lost sales, while the cost of
         | closing a short street or walkway is not as well-defined, and
         | the cost is not borne by those in charge of the construction
         | anyhow. So in the former, there's a clear and measurable
         | incentive to get things done quickly, and in the latter,
         | there's not.
        
           | londons_explore wrote:
           | In many cases, taking longer to do work costs _more_.
           | 
           | Especially when things like equipment, cones and barriers are
           | being rented at high daily rates for months while work is
           | practically at a standstill.
        
           | Robotbeat wrote:
           | Absolutely, and added on to this is that cost is fairly
           | proportional to labor hours (plus cost of rental equipment),
           | so if it takes a lot longer to get done, it's probably also
           | costing a lot more money.
        
             | dkarl wrote:
             | I don't know much about public works, but when you're
             | hiring trades and subs for small residential projects, you
             | pay extra to know they're going to show up and work on your
             | project until it's done. If you want to minimize costs, you
             | have to accept that it may be slow. They say they'll start
             | on Tuesday, and they actually show up Friday. They do two
             | days of a four day job, and then they disappear for a week.
             | It's not because they're lazy. It's because they have
             | different projects that are more or less lucrative to work
             | on, and they generally prioritize the more lucrative ones.
        
           | johannes1234321 wrote:
           | Also: below pavements there are usually quite a lot supply
           | lines as that's the only available space. All work there has
           | to be done careful not to damage anything. On a larger
           | parking lot however there is just a single power line for the
           | lights and little sewage for collecting rain water, while
           | most other area is free.
        
             | [deleted]
        
           | LanceH wrote:
           | So my city runs along a highway. They did construction,
           | closing 5 of the 7 north-south roads crossing that highway
           | _at the same time_. It was either incredibly stupid, or a
           | brilliant move to build a habit of doing everything local.
        
             | asdff wrote:
             | There's probably a good reason for it. Highway closures are
             | always planned to have the least impacts possible. A lot of
             | caltrans work happens on weekends or at 2am as such.
        
         | mschuster91 wrote:
         | > It would be interesting to compare prices of privately funded
         | projects vs publicly funded ones, both in terms of cost, over-
         | budget amounts and time needed to complete the project.
         | 
         | Take for example the Munich "Luise Kiesselbach Tunnel": it
         | finished early and under budget, and to my knowledge in its
         | seven years of operation there was no apparent case of cutting
         | corners or botched work. And now one may ask, how is that
         | possible in the country that produced infamous disasters such
         | as the BER airport, the Elbphilharmonie or the #2 S-Bahn tunnel
         | under Munich?
         | 
         | The answer is, the funding makes no difference - the
         | _oversight_ of the funders over the construction process does.
         | When you have to hire external consultants for each project,
         | where the people keep on rotating, instead of having expert
         | knowledge in-house that answers to you, you 'll always end up
         | with worse quality - and the external consultants may not have
         | the political standing to override pushes for changes, which
         | tend to be a massive issue in government-funded projects.
        
           | Robotbeat wrote:
           | The problem is that regulated "oversight" is no guarantee of
           | cost reductions, either, and may be a significant portion of
           | the cost increases.
           | 
           | Incentive alignment is one of the main problems. When big
           | projects become "job builders," you've now completely
           | misaligned your incentives.
        
         | asdff wrote:
         | The scale that government manages, even your small suburban
         | town or whatever, is much larger than an aldi store. Chances
         | are there's more work than money or labor which is why things
         | take as long as they do more than anything. It's not like a
         | private company would manage this better, when the mindset of
         | the american capitalist is to ditch their lifeboats to appear
         | to sail faster.
        
         | jaclaz wrote:
         | That (re-paving 20-30 meters of a walkway) is a tiny project,
         | it has nothing to do with the complexities of large projects
         | (which are the theme of the article).
         | 
         | On these tiny projects, usually the difference between what a
         | public administration and a private can do is only the
         | bureaucracy involved which is a lot for the public and very
         | little for a private firm.
        
           | bombcar wrote:
           | It can also depend on the depth of the bureaucracy; in my
           | little town the town owns a pothole/miniature paving setup,
           | and fixes their own minor things; they don't have to contract
           | out with a company to get it done.
           | 
           | A (larger) town nearby they contract, and everything gets
           | pretty bad before they sign a huge contract, and the company
           | works for a year and fixes everything in one long go.
        
           | ajsnigrutin wrote:
           | I was giving an obvious example... we can still compare
           | building a skyscraper in a busy city vs building a hospital.
           | 
           | Sears tower was built in three years, while our neurologic
           | clinic [1] with three floors took more than a decade.
           | 
           | Say what you will, but sears tower is a complex project.
           | 
           | [1] https://goo.gl/maps/KLwDmGnk9PrcVLyr5
        
             | secabeen wrote:
             | You don't have to look far to find recent similar build
             | times. Salesforce tower was built in 5 years.
        
             | asdff wrote:
             | Others have mentioned this already but there are plenty of
             | regulations that are relevant just for hospitals because of
             | what they are. For example, the bulk of the historic LA
             | county hospital is vacant, because the building is no
             | longer up to the seismic standards required by the state
             | for a hospital. When you have a big earthquake, you
             | probably want the hospital to be the very last building to
             | fall in the city. The building, however, is used for things
             | like offices or storage because these uses don't have the
             | same standards as a hospital.
        
             | jaclaz wrote:
             | It is very difficult to compare different (complex)
             | projects (independently from whether they are public or
             | private) because - Captain Obvious speaking now - they are
             | different (not only the actual thing that is built, also
             | the quality of the project and its engineering, the chosen
             | contractor and a lot of other factors come into play, your
             | new examples add two completely different countries and two
             | completely different periods of construction).
             | 
             | Construction times are even trickier, as they may also be
             | influenced by other factors (authorizations/approvals or
             | changing norms as an example).
             | 
             | A (typical) appropriate construction time for a
             | (large/complex) project is around 4-5-6 years, 3 years
             | means they were fast (in Chicago , in the '70's) 10 years
             | means they were slow (in Slovenia, in more recent years),
             | but otherwise there is no way to make senceful comparisons.
        
         | Joeri wrote:
         | A possible explanation for that situation is that some utility
         | below the pavement needs urgent work, so the pavement is broken
         | open by a utility contractor to do that work, and then they
         | don't repave it properly ... because they're not allowed to. If
         | that utility contractor did the final repaving they would be
         | taking that work from other contractors which would violate
         | laws that force government to open up contracts fairly. So, a
         | bidding process is started to select the contractor that will
         | repave, and that process takes months.
         | 
         | I work for government myself and have often been frustrated by
         | the inefficiency forced upon us by well-intentioned but
         | misguided legislation. Also, you learn pretty quickly that some
         | contractors play the game better than others and will win one
         | government contract after another, not because they will do the
         | job better, but because they understand the rules around
         | bidding better.
        
         | willyt wrote:
         | Madrid Terminal 4 cost about half what Heathrow Terminal 5 did.
         | Same architect. Both billion EUR projects. Both complicated
         | sites next working airports. Similar sizes and infrastructure.
         | Madrid T4 was a public project and Heathrow T5 was a private
         | project. So I think it's more to do with the contracting
         | culture of a country than wether it's a private or a public
         | project. With the UK megaprojects there's about 5-10 project
         | manager guys who rotate between them. It's quite a small group
         | of people who all know each other. A lot of the people working
         | on HS2 now would have been junior project mangers on Heathrow
         | T5 or Crossrail in the past; they bring the culture with them
         | between projects. I think UK construction culture is quite slow
         | and bureaucratic compared to say France or Spain, but not as
         | bad as the US which is on another level.
        
         | hnuser847 wrote:
         | Reminds of the Navy Pier Flyover in Chicago, a half-mile long
         | bicycle/pedestrian bridge that took seven years and $64 million
         | to construct[1].
         | 
         | Not saying that this project was simple by any means, but why
         | did it take seven years to finish? For comparison, the Sears
         | Tower, arguably Chicago's most iconic building and at one time
         | the world's tallest building, only took four years to complete.
         | 
         | [1] https://blockclubchicago.org/2021/05/10/navy-pier-
         | flyover-a-...
        
           | asdff wrote:
           | The flyover is free. The sears tower collects rent. If you
           | pay for fast construction with the tower, that means less
           | time not collecting rent which might work out better. If you
           | pay extra to expedite the bike bridge, whats the point? Its a
           | cost center for the city either way. Getting it done faster
           | just wastes the public's money giving them the same thing
           | they would have gotten anyhow.
        
           | c22 wrote:
           | I imagine some aspects of building horizontally might not
           | scale as well as vertical construction.
           | 
           | For instance, it looks like the Navy Pier Flyover touches the
           | ground in many different places along its half-mile length,
           | each of those places will have different junk buried there
           | already, unique challenges and access restrictions, and new
           | ownership/usage agreements.
           | 
           | With the skyscraper you dig one messy hole then stack and
           | connect layer after layer of engineered rectangles.
        
             | willyt wrote:
             | In the mid 19th C Brunel built a ~100 mile long railway
             | line in 5 years, the route was dug out by hand with picks
             | shovels and wheelbarrows. It's a marvel of engineering with
             | a route alignment that would allow trains to travel at well
             | over 100mph. However, over a hundred people were killed
             | just digging one of the tunnels on the route. When the
             | Sears Tower was built there were probably still guys
             | walking along the bare girders with no safety harnesses. So
             | that's probably part of it.
        
       | bumby wrote:
       | I was happy to see the author mention optimism bias.
       | 
       | One part I didn't see is how project managers may deliberately
       | underestimate to take advantage of the sink cost bias. If
       | competing for funds, a PM may intentionally low-ball an estimate
       | to get their project selected, knowing it's easier to continually
       | ask for more money later rather than a larger sum upfront.
       | 
       | I would have also liked to see more discussion about joint
       | probabilities. If one sub-discipline goes over budget, it may
       | other disciplines (particularly commissioning) exceed their
       | initial estimate as well. Change orders beget change orders.
        
         | ghaff wrote:
         | In my experience project managers can often be fairly
         | realistic. But everyone up the management chain
         | (understandably) wants projects to cost less and take less
         | time. So a lot of pencil sharpening happens to take slack out
         | of the system. Then deliveries are late, Joe is out with the
         | flu for a week, v arious unexpected problems are encountered,
         | etc. And before you know it you're overbudget and late.
        
           | bumby wrote:
           | One of the researchers mentioned by another commenter has
           | termed this "strategic misrepresentation":
           | 
           | The first theory Flyvbjerg embraced is called "strategic
           | misrepresentation." Which is essentially a fancy way of
           | saying that you lie in order to get what you want.
           | 
           | > _FLYVBJERG: We'd actually interviewed planners who said
           | that they did this deliberately, that they actually were
           | incentivized to misrepresent the business cases for the
           | projects in their benefit-cost analysis. And they wanted
           | their projects to look good on paper, to increase their
           | chances of getting funded and getting approval for their
           | projects. And they said, "We do this by underestimating the
           | cost and overestimating the benefits, because that gives us a
           | nice high benefit-cost ratio so that we actually get chosen._
           | [1]
           | 
           | I've experience this, but I also think it may depend on the
           | unique culture of individual organizations. Of course, it's
           | likely just one of many factors that ultimately lead to poor
           | planning. The podcast in [1] covers some of them and it's a
           | good listen for anyone interested in public work projects.
           | 
           | [1] https://freakonomics.com/podcast/heres-why-all-your-
           | projects...
        
           | Arrath wrote:
           | Project managers often come in too late, in my experience.
           | And they are, by and large, realistic. Specifically for
           | construction, the low-balling stage is when the Estimators
           | are putting together a tender to try to secure the work in
           | the first place.
           | 
           | The PM arrives later, once the project has been awarded and
           | now they have to make these estimator sourced budgets and
           | schedules somehow jive with reality. It isn't an easy task.
        
           | kevviiinn wrote:
           | Almost like we shouldn't be listening to MBAs who don't know
           | the intricacies and expect everything to turn out perfect in
           | order to pinch pennies
        
             | ghaff wrote:
             | I've had plenty of pushback from managers (and customers)
             | who didn't have MBAs. The difference is usually between how
             | long things "should" take everything going well and how
             | long things often do take.
             | 
             | On a small/personal scale, you can (and I do) sandbag to a
             | certain degree. But it's hard on a large project when
             | everyone and their brother is looking to trim any fat out
             | of the estimates.
        
               | bumby wrote:
               | The counterargument on large projects is there's so much
               | coordination between different groups that the location
               | of the "fat" becomes opaque and difficult to identify.
        
               | kevviiinn wrote:
               | And how do they know how long anything _should_ take,
               | especially when they don 't understand the details of the
               | process? Sometimes "trimming fat" just isn't realistic or
               | even possible
        
               | asdff wrote:
               | All that matters is that you get the contract. Sunk cost
               | fallacy keeps your customers. It probably also helps that
               | everyone operates like this, so its typical to expect
               | things to come in late and overbudget to a degree.
        
         | jack_riminton wrote:
         | This is exactly it, the optimism bias is usually more likely to
         | come from the client, especially if there's politics involved.
         | What makes it worse is that once the project is underway
         | there's a political tendency to increase the scope.
         | 
         | Prime example is the Scottish Parliament building, first
         | estimate was for PS50m. By the time all of the politicians were
         | done with it the project's scope was unrecognisable and it cost
         | well over PS500m.
        
           | notahacker wrote:
           | And there's one of the biggest differences between public and
           | private sector scope changes. When the private sector decides
           | to massively revise what they're doing on a project most of
           | the decisions take place behind closed doors and the guy with
           | the most impact on the scope creep probably puts in on his CV
           | as successfully scaling up operations. When the public sector
           | project balloons it's people's tax dollars and there's an
           | opposition party and lots of journalists pointing out the
           | original budget.
        
         | abduhl wrote:
         | This is the Willie Brown approach:
         | 
         | "News that the Transbay Terminal is something like $300 million
         | over budget should not come as a shock to anyone. We always
         | knew the initial estimate was way under the real cost. Just
         | like we never had a real cost for the Central Subway or the Bay
         | Bridge or any other massive construction project.
         | 
         | So get off it. In the world of civic projects, the first budget
         | is really just a down payment. If people knew the real cost
         | from the start, nothing would ever be approved. The idea is to
         | get going. Start digging a hole and make it so big, there's no
         | alternative to coming up with the money to fill it in."
        
           | bumby wrote:
           | Unfortunately, public projects also have to manage public
           | perception. Just like you wouldn't appreciate, say, a roofing
           | estimate to be later called a "down payment," the public in
           | general doesn't like that approach either. "We don't know how
           | much it'll cost but just trust us and let's just get started"
           | isn't a particularly palatable sales pitch, especially in
           | domains with a long history of corruption.
        
             | asdff wrote:
             | At the same time, you gotta give people the medicine they
             | need. They have no concept of what a fair price on the
             | market is for a subway line being build in your city with
             | all the local considerations you have. No one does, that's
             | the whole trick of it. At some point though, people need
             | subways, they need sewers, they need bridges, and if we
             | give them the shot to just turn their nose at anything good
             | that seems expensive, we'd probably still be dumping our
             | buckets out onto the street at night versus requiring
             | plumbing.
        
               | [deleted]
        
               | bumby wrote:
               | I think this is infantilizing the public, the very people
               | paying the project. Imagine if you went to a car dealer
               | and they wouldn't tell you the price of your purchase
               | because they say you just don't know what you want or
               | need anyway. Just sign the blank check and you'll get
               | your keys later.
        
       | iamsanteri wrote:
       | Alliance model contracting is the future of large-scale
       | infrastructure projects to make them stay on time and under
       | budget. Some very good and positive indications gained in
       | Australia and lately also here in Finland. It can be a bit rough
       | when not executed properly, but in the best case I see so much
       | potential in getting the industry "back on track".
        
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