[HN Gopher] Tearing down Apple's display opener [video]
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       Tearing down Apple's display opener [video]
        
       Author : tambourine_man
       Score  : 37 points
       Date   : 2023-03-19 12:35 UTC (10 hours ago)
        
 (HTM) web link (www.youtube.com)
 (TXT) w3m dump (www.youtube.com)
        
       | elzbardico wrote:
       | What an over-engineered piece of junk. I am convinced one of the
       | requirements was that the design should be intentionally over-
       | complicated. It is a f** heating plate with a suction device. Why
       | the hell do you need all those different cartridges, an RFID
       | chip, and a giant touchscreen for that?
        
         | crazygringo wrote:
         | So that employees can use it with minimal training and be
         | guaranteed it won't damage the phone because they misaligned it
         | or used the wrong temperature or for the wrong length of time.
         | 
         | This isn't meant for occasional boutique repairs, it's meant to
         | work perfectly a thousand times a month for many, many months.
        
           | kevingadd wrote:
           | It's interesting that the YouTube comments have multiple
           | supposed AASPs saying that the display opener breaks due to
           | software failures on a regular basis.
        
           | elzbardico wrote:
           | Can't you imagine a few ways to reach the same requirements
           | with a significantly simpler and less wasteful design?
           | 
           | What is the point of this giant touchscreen, for example? It
           | doesn't even show descriptive error messages. And once you
           | have this useless display, it will drive more complexity into
           | the design.
           | 
           | The fact is, you don't even need a CPU to meet the
           | requirements. A simple microcontroller would be cheaper and
           | less fragile while saving you the trouble of designing a
           | complex digital circuit out of simpler timers, op-amps, and
           | flip-flops.
           | 
           | Really, I refuse to believe that the best way to realize this
           | design is by packing it with probably more computational
           | power than what you had in Apollo's Guidance Computer.
        
             | tverbeure wrote:
             | You are trying to optimize the cost of something that
             | doesn't need cost optimizing.
             | 
             | "Hey boss, shall I spend a week to reduce the cost of a low
             | volume $1000 device by $2? Or shall I reuse stuff that we
             | already have?"
             | 
             | As for the RFID part: I've been involved in creating setups
             | for a production environment. You want to avoid an operator
             | to make decisions because they will mistakes otherwise. The
             | RFID solution is elegant and prevents an operator from
             | accidentally cooking a $1000 device.
        
             | crazygringo wrote:
             | I mean maybe, but why even care?
             | 
             | This is low volume manufacturing. There are probably
             | 1,000's of these, not 100,000's. They probably selected the
             | components that were easiest to purchase in small
             | quantities and assemble, and whatever the engineer was most
             | familiar with. Maybe there's a touchscreen in case they
             | want to do a firmware update someday to improve it.
             | 
             | But at low volumes, why be bothered even if it _is_
             | overengineered? All this stuff is cheap. It 's not a big
             | deal. It's not even for consumers.
        
             | fwlr wrote:
             | Yeah, you could skip the NFID+hotpockets system and just
             | have adjustable heating elements and use the touchscreen to
             | select the appropriate program.
             | 
             | Now if you adjust the heat elements wrongly, you can fail
             | to weaken the glue in some spots, and the screen will break
             | when you're removing it. Also you might select the wrong
             | program and insufficiently weaken the glue (broken screen
             | again), or damage a phone not able to take the higher heat
             | a different model can. Also it doesn't prevent you from
             | using this device on a phone that's changed in dimensions
             | due to battery expansion - now you're heating an already
             | expanding battery, good recipe for a battery fire.
             | 
             | The presence of a touchscreen that doesn't utilize the
             | touch functionality tells me they have learned some of
             | these lessons the hard way.
        
             | detourdog wrote:
             | The iPhone itself outshines the Apollo guidance computer.
             | The tool to repair a tool may require sophisticated
             | tooling. Apple doesn't need to design tools for part time
             | installers. Apple already has one that works well and was
             | forged on the front lines. For a reasonable fee Apple will
             | let you borrow it and Apple expects you to be happy with
             | your results.
             | 
             | If there is such a big market for the supply of these
             | sophisticated but in-expensive tools it will be exploited
             | by someone.
        
               | dzikimarian wrote:
               | Literally any modern computer outshines Apollo guidance
               | computer. It's 50 years old.
        
               | detourdog wrote:
               | Yes, my point was the sophistication of Apollo guidance
               | computer is a poor yard stick, although it may outshine
               | the D-17B.
        
       | quijoteuniv wrote:
       | I find surprising that comments are aimed to discourage people
       | fixing phone themselves and still somehow justifying apple bad
       | appleness.
        
       | runlevel1 wrote:
       | They certainly didn't skimp on the components. That thing looks
       | expensive inside and out.
        
         | rubatuga wrote:
         | The connectors are beautiful
        
       | jerlam wrote:
       | A pity the reviewer doesn't get it to work.
       | 
       | The reviewer falls into the same trap as others regarding repair
       | equipment like this; they think it's too complicated and durable
       | and want to compare it to their hobbyist equipment. They're
       | forgetting that the official equipment is meant to be used
       | thousands of times, by minimally trained and overworked staff,
       | with the least amount of damages. Hence the whole setup for each
       | phone model have a special phone cradle, that has an RFID chip
       | that sets up the recommended heating temperature and time,
       | because the tech is going to put the phone into the heater and
       | then walk away to do something else, and doesn't want to come
       | back to a damaged mess like if they used the "cheap" hobby
       | heating plate for too hot or too long.
       | 
       | One of YouTube comments is like "whoa, it costs $100 for each new
       | heating plate, what a ripoff" which is absurd when you amortize
       | that cost over the hundreds of phones it will service and how
       | much each screen costs.
        
         | sandworm101 wrote:
         | The official repair equipment is also an evolution of assembly
         | equipment. If you need a jig to hold a phone, it is easier to
         | start with the solid metal jig design used by the machine that
         | built the phone in the first place.
        
           | sohtym wrote:
           | > The official repair equipment is also an evolution of
           | assembly equipment.
           | 
           | Are you saying that as a fact or is it speculation?
        
             | joezydeco wrote:
             | I've worked for companies where this was a fact. Why would
             | you design the same fixture twice?
        
               | sohtym wrote:
               | Because they are potentially completely different
               | processes. It is certainly possible, but what I see is a
               | test fixture that could be made completely separate.
               | Therefore it would be interesting to know if it wasn't,
               | how they know that it wasn't and why Apple wouldn't on
               | production lines costing many millions to billions.
        
         | amelius wrote:
         | > like if they used the "cheap" hobby heating plate for too hot
         | or too long.
         | 
         | So a simple timer should cost hundreds of dollars?
        
           | reaperducer wrote:
           | _So a simple timer should cost hundreds of dollars?_
           | 
           | If it was a simple timer, your sarcasm would make sense. But
           | as noted by the person you replied to, it's not a simple
           | timer. It's part of a more complex solution intended for a
           | different environment than social media outrage bait
           | hobbyists.
           | 
           | In no world can I imagine Apple putting out a tool with
           | instructions like "Wave your mom's hair dyer at this a few
           | times back-and-forth and guess when it might be just about
           | hot enough, but not too hot. You'll know it by smell, after
           | you destroy enough devices."
        
         | userbinator wrote:
         | _They 're forgetting that the official equipment is meant to be
         | used thousands of times, by minimally trained and overworked
         | staff, with the least amount of damages._
         | 
         | The various repair shops you can find in parts of China and
         | East Asia in general can do the same if not even more in-depth
         | (i.e. component-level) repairs, and they certainly don't need
         | expensive specialist equipment like this either.
        
           | blacksmith_tb wrote:
           | But I expect those shops have a small number of very
           | experienced staff? If you trained at the knee of a master,
           | I'm sure you can soften those adhesives with a heat gun
           | without overdoing it, but it's hard to just box that
           | knowledge up and send it to someone green.
        
         | sohtym wrote:
         | It is fair to judge it as a self repair tool when it is
         | presented as such by Apple.
        
           | chiph wrote:
           | Apple got strong-armed into making this available.
           | 
           | As to why they didn't create a hobbyist-grade tool for the
           | self-repair program - all it would take is a couple of $900
           | phones damaged (followed by the outrage social media posts)
           | by non-technical end-users to negate any savings. Better to
           | make it bullet-proof.
        
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       (page generated 2023-03-19 23:03 UTC)