[HN Gopher] Stripe increases prices for US businesses starting J...
___________________________________________________________________
Stripe increases prices for US businesses starting June first, 2023
Author : maz1b
Score : 15 points
Date : 2023-03-08 19:21 UTC (3 hours ago)
(HTM) web link (stripe.com)
(TXT) w3m dump (stripe.com)
| joshstrange wrote:
| > Whether you win or lose a dispute, card networks charge Stripe
| a fee in either case. To cover these costs, starting June 1,
| Stripe will no longer return the $15 dispute fee for successfully
| contested disputes. The dispute fee itself is not changing."
|
| Chargebacks drive me absolutely insane and it's not even my money
| (it's through a service I provide). These people come and use the
| service, get goods, etc then issue a chargeback and WIN even
| though I can lay out a perfect timeline of their actions.
|
| I write/run event payment software and I've had people buy entry
| or "food tickets", spend/redeem them, then 2-3 days later issue a
| chargeback. Makes my blood boil and it feels like fighting
| chargebacks is a complete waste of my time. I don't think I won
| one (out of a handful from the last event). If I had my way I'd
| blacklist that person/card and if they tried to come again next
| year I'd confront them at the gate and tell them they can't enter
| unless they first pay for last year's chargeback on camera.
|
| These are people who don't even reach out for a refund or with an
| issue (I know, all support goes through me and a link to file
| tickets is plastered everywhere on the website and in the app).
|
| Sorry for the rant but this issue makes me irrationally mad.
| nadermx wrote:
| What I don't understand, is on most if not all my webapps, I
| offer 100% refund. It is clearly listed, and they don't even
| have to be logged in, just put in your reciept. It is clear on
| every single part of the page as well, even the contact form
| has it. Yet I still get chargebacks
| kilobite88 wrote:
| Chargeback abuse is mushrooming. Word's getting out that
| chargebacks are free refunds. No need to engage the merchant
| anymore. Very selfish customers are now able to get their product
| and eat it too, for free.
|
| Instead of being an advocate for their customers to the financial
| institutions, Stripe is siding with them and we all have to fend
| for ourselves.
|
| Obviously, consumer protection mechanisms are needed and around
| for a good reason, but something happened during the pandemic.
| People don't care anymore. Look it up, chargeback fraud has
| massively increased since 2020.
| mgkimsal wrote:
| It's beyond just 'theft', really. It's punitive - charging you
| fees, and damaging your reputation with payment systems - while
| taking whatever item/service you offered.
|
| I doubt Stripe is big enough to fight their partners on
| something like this anyway though.
| mdaniel wrote:
| heh, relevant: https://news.ycombinator.com/item?id=35074633
| (Stripe Is Raising $6B to Resolve Employee Tax Issue)
| nickphx wrote:
| I had a merchant account in 2006 for selling windows utility
| software. People would dispute the charges for any number of
| reasons. It's been my experience that merchant banks would never
| return the interbank fee (if you refunded) or the chargeback
| processing fee (regardless of outcome)..
| maz1b wrote:
| From an email from Stripe:
|
| "Hello,
|
| We're letting you know about Stripe pricing changes for
| international card transactions, disputes, and sales tax,
| starting June 1, 2023. We also want to share ways we can help you
| reduce costs and grow revenue.
|
| International card transactions
|
| "Over the past few years, card networks have increased the total
| fees that Stripe pays for card processing. Because of these
| costs, starting June 1, Stripe's additional fee for international
| card transactions will change from 1.0% to 1.5%. There's no
| change to our standard 2.9% + $0.30 pricing for US card
| transactions.
|
| [...]
|
| Disputes
|
| Whether you win or lose a dispute, card networks charge Stripe a
| fee in either case. To cover these costs, starting June 1, Stripe
| will no longer return the $15 dispute fee for successfully
| contested disputes. The dispute fee itself is not changing."
|
| Thoughts?
| kylehotchkiss wrote:
| My worry: your org has committed a corporate sin. 100 people go
| ahead with a $5 donation. They all call their banks the next
| day to contest it.
|
| Your org owes now stripe $1500. Rinse, repeat.
___________________________________________________________________
(page generated 2023-03-08 23:01 UTC)