[HN Gopher] After defending false data, Comcast admits another F...
       ___________________________________________________________________
        
       After defending false data, Comcast admits another FCC broadband
       map mistake
        
       Author : mfiguiere
       Score  : 130 points
       Date   : 2023-02-23 17:24 UTC (5 hours ago)
        
 (HTM) web link (arstechnica.com)
 (TXT) w3m dump (arstechnica.com)
        
       | bastard_op wrote:
       | Sounds like a perfect job for ChatGPT to verify every address
       | against their website.
        
         | jt2190 wrote:
         | ChatGPT is not the right tech for the job, but I don't think
         | you should be downvoted for suggesting that verifying the
         | database entries is something that can be facilitated with as
         | bit of tech.
        
           | db48x wrote:
           | There is one small problem with that. submitting a challenge
           | requires agreeing to this statement:                   I
           | hereby certify, under penalty of perjury, that:
           | I have examined the information contained in this challenge
           | and, to the best of my actual knowledge, information, and
           | belief, all statements of fact contained in it are true and
           | correct.             If an individual, I own or reside at the
           | location being challenged or am otherwise authorized to
           | request broadband service there.             I acknowledge
           | that the information provided in this form will be shared
           | with the provider selected above for the sole purpose of
           | reviewing and resolving the challenge.              If this
           | form is being submitted by the representative of a company,
           | organization, government, or other entity, then the
           | certification must be signed by an authorized officer or
           | signatory of the entity (e.g., corporate officer, managing
           | partner, sole proprietor, or government official) who has
           | reason to be aware of the truth and correctness of the
           | information submitted herein.         [] The entry of my name
           | above constitutes my electronic signature to this
           | certification. Persons making willful false statements in
           | this form can be punished by fine or imprisonment under 18
           | U.S.C. SS 1001.
           | 
           | I'd like to see the news stories about them fining or
           | imprisoning someone for correcting their database at an
           | address where they don't actually live, but I bet it
           | discourages a lot of people from doing it.
        
             | mistrial9 wrote:
             | check out "No WAN's Land: Mapping US Broadband Coverage
             | with Millions of Address Queries to ISPs" by David Major,
             | Ross Texiera and Johnathan Mayer at Princeton University.
             | 
             | great praise to this team at Princeton for going for the
             | gusto in this in-your-face excoriation of lumbering greed-
             | heads at Comcast and friends. more like this, please.
        
             | PaulDavisThe1st wrote:
             | What is it in that quoted text that would discourage you
             | from submitting a challenge?
        
               | db48x wrote:
               | I didn't say that it would deter me, only that it
               | probably deters a lot of people, but this line in
               | particular:                   If an individual, I own or
               | reside at the location being challenged or am otherwise
               | authorized to request broadband service there.
               | 
               | Basically, they only want people to challenge the service
               | where they actually live, not at every address in their
               | neighborhood.
        
               | justinclift wrote:
               | Personally, I'm kind of surprised someone hasn't set up a
               | website for people to submit their address for contesting
               | bogus FCC data.
               | 
               | Having a bunch of affected people working together gives
               | extra power as a group, and potentially allows more ways
               | forward legally (more clout, maybe class action, etc).
        
               | uoaei wrote:
               | You mean the website everyone on this thread is talking
               | about?
               | 
               | https://broadbandmap.fcc.gov/home
        
               | uoaei wrote:
               | The second sentence...
        
       | barkerja wrote:
       | There's a national (fiber) ISP that claims -- according to the
       | FCC broadband map -- to provide 1000/1000 to my entire village.
       | According to their own website, the closest address they service
       | is about 25 miles away.
       | 
       | I submitted an FCC challenge about 2 months ago, and just today
       | received notice "provider subject to your challenge has conceded
       | the challenge and is required to submit a correction for the
       | challenged location in the online portal within 30 days".
       | 
       | I am curious what benefit a provider receives from feeding this
       | false information to the FCC? Is it funding (grants, etc.)
       | related? It will also be interesting to see if the updated data
       | will only reflect for my specific address, or if it will also
       | apply to other areas around me that aren't serviced by the
       | provider.
       | 
       | If it's the former, I will be submitting more challenges.
        
         | gurchik wrote:
         | > Correcting false data is important because the map will be
         | used to determine which parts of the US are eligible for $42.45
         | billion in federal grants to expand broadband availability
         | starting in mid-2023.
         | 
         | > One of those investigations began after our report about an
         | Ohio ISP called Jefferson County Cable, which admitted to lying
         | to the FCC about the size of its network in an attempt to block
         | funding to rivals.
        
           | barkerja wrote:
           | Thanks for that info! I live in a somewhat rural area
           | (central NY) and my Town is in the process of rolling out its
           | own municipal broadband. They are relying on grants to
           | continue the rollout of service.
           | 
           | I've brought this to their attention, a neighboring ISP has
           | fed false data and it could potentially be harming their
           | options for funding.
        
             | aidenn0 wrote:
             | In that context, it's really hard not to see this as
             | intentional. Be aware that only the challenged address must
             | be fixed, so (after the 2 week update period) you might
             | want to randomly sample some addresses in town to challenge
             | as well.
        
             | gurchik wrote:
             | Consider reaching out to Jon Brodkin (journalist who has
             | been covering this for Ars Technica). It sounds like
             | Comcast was just going to get away with this until Brodkin
             | shined a spotlight on it.
        
           | [deleted]
        
         | theFletch wrote:
         | I work for a rural ISP and would say that the data can be
         | pretty overwhelming. We rely on the counties for GIS
         | information regarding addresses, which in a lot of cases is not
         | great (especially rural). For the big guys, and maybe even some
         | smaller, there is a certain amount "land grabbing" for
         | protection from competition. When you ask what the benefit
         | would be, it could simply be the equivalent of a rounding error
         | too. Maybe someone drew the polygon too big. It certainly
         | matters though when it comes to not only the availability of
         | funds to each state, but also the application process for
         | certain areas.
        
         | grecy wrote:
         | > _I am curious what benefit a provider receives from feeding
         | this false information to the FCC?_
         | 
         | I think the more interesting question is what are the penalties
         | for a provider submitting this false information to the FCC.
         | 
         | Clearly there's a LOT of money up for grabs, and it seems like
         | whoever tells the biggest lies will get the lions share. With
         | no consequences for lying, you'd be stupid not to.
        
           | mistrial9 wrote:
           | > you'd be stupid not to
           | 
           | people wonder why businessmen and thieves are sometimes
           | indistinguishable
        
       | aidenn0 wrote:
       | This is pretty bad considering Comcast's website itself is a bit
       | optimistic as to which addresses have service.
        
         | chrismeller wrote:
         | I do find it odd that Ars never mentions anything about the
         | website search tool not being 100% accurate. It's not until a
         | human looks at it that they can really confirm or deny
         | availability.
        
       | olliej wrote:
       | "mistake" - this is clearly intentional and deliberately
       | fraudulently misrepresenting their coverage in federal documents.
       | Once or twice is a mistake, but a consistent pattern of over
       | claiming coverage in a way that cuts funding to support
       | competition is clearly intentional.
        
         | polygamous_bat wrote:
         | Unfortunately, if there's anything Americans fear more than
         | losing basic rights to to pad corporate profits, it's
         | "government overreach" in the form of holding such a
         | corporations liable.
        
       | coleca wrote:
       | Is there any decent tool to determine areas where symmetric
       | broadband coverage in a given area is available? From what I can
       | see on the FCC map it just using their "broadband" definition of
       | 25down/3up which is akin to dial-up for most of the folks on HN.
        
         | db48x wrote:
         | There's a little icon to the right of "Broadband" that you can
         | click on to change the search criteria. It wasn't obvious to me
         | at first either.
        
       | CyberDildonics wrote:
       | Just another very profitable mistake.
        
       | FireBeyond wrote:
       | AT&T is bad at this too. In fact, they lobbied to have a bunch of
       | 1.5mbps DSL results removed from average speeds because "the
       | technology is obsolete", and the FCC obliged.
       | 
       | Now, to be clear, they are still SELLING said technology, and in
       | many cases they present it to you as their only option, but
       | y'know, since it's obsolete, we'll just not count it.
        
         | causi wrote:
         | I only found out my dad was being scammed into paying them $35
         | a month for that 1.5mbit service when I was helping him
         | troubleshoot why his Alexa kept losing connectivity.
        
       | beauzero wrote:
       | I wish you could provide a "reverse" challenge. In Carroll
       | County, GA Spectrum/Charter provide or are rolling out
       | underground rural fiber. CarrollEMC/Crossbeam are rolling out "on
       | the power pole" fiber in the same rural area. Neither show up on
       | the map to the extent they are provided. It would significantly
       | help my neighbors to know these are options.
        
         | dzdt wrote:
         | Is it an option? Probably they are running the fiber but only
         | for long haul and 5g wireless backhaul and wont actually sell
         | you a connection to it.
        
       ___________________________________________________________________
       (page generated 2023-02-23 23:01 UTC)