[HN Gopher] Amazon Takes a 50% Cut of Seller's Revenue
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       Amazon Takes a 50% Cut of Seller's Revenue
        
       Author : pmoriarty
       Score  : 118 points
       Date   : 2023-02-18 18:55 UTC (4 hours ago)
        
 (HTM) web link (www.marketplacepulse.com)
 (TXT) w3m dump (www.marketplacepulse.com)
        
       | miles wrote:
       | The current headline on both the article and HN submission
       | ("Amazon Takes a 50% Cut of Seller's Revenue") is not accurate;
       | the actual base rate is 8-15% according to the article. If a
       | seller elects to use Fulfillment by Amazon, that adds another
       | 20-35%, and advertising on Amazon can add up to another 15%,
       | again according to the article.
        
         | hef19898 wrote:
         | FBA prices are ok-ish. You can undercut them by using your own
         | ligostics. But to do so you have to know what you do logistics
         | wise, and most sellers don't. Multiplatform selling was one of
         | the main reasons to quit FBA, but Amazon started, if memory
         | serves well, a service that covers sales over different
         | marketplaces. Plus, FBA gets you Amazon Prime and that coveted
         | Buy Box, doing the same as a marketplace seller is possible but
         | _hard_.
        
         | JohnFen wrote:
         | The 50% figure is accurate, though. It's written in the most
         | shocking way possible, but it's not incorrect. I'm not saying
         | that I agree that 50% is overpriced, since electing to do your
         | own fulfillment and advertising elsewhere will still represent
         | an expense. Sellers may very well be pay just as much or more
         | if they take care of their own fulfillment and advertise
         | elsewhere. I don't know.
        
       | bobby_bbb wrote:
       | They don't "take." They offer a price for selling on their site,
       | and sellers choose to pay it or not. They built that better
       | mousetrap.
        
         | blowski wrote:
         | If they have a monopoly control of the market, then the prices
         | could be higher with sellers having little choice between
         | paying and not selling at all.
        
           | rocket_surgeron wrote:
           | I don't know if I would characterize them as having monopoly
           | control of the market because nearly 100% of all of my
           | purchases are made online and 0.0% of my purchases have been
           | made using amazon.com (or walmart.com).
           | 
           | Generally speaking I prefer to buy a product directly, or
           | from a specialized retailer.
           | 
           | Last week I purchased a stethoscope from an online
           | stethoscope retailer. A benefit of doing this is that they
           | offer laser engraving-- something that Amazon, with its
           | warehouses of robots and robot-like employees, cannot easily
           | do.
           | 
           | The specialty retailer also carries a wider array of color
           | and finish combinations, because that's their product niche.
           | 
           | Using a specialist retailer has allowed me to flex on my
           | fellow volunteer EMTs with a personalized Technicolor
           | stethoscope, which is dumb but nice.
        
             | ClumsyPilot wrote:
             | You are looking at the wrong side of the market. You need
             | to look at the market from the perspective of the seller v
             | 
             | For examples, do the 7 bigges supermarkets in britain,
             | Tesco, Lidl, etc, have a monopoly?
             | 
             | I can buy all my food from the snaller shops and market
             | markets, as a buyer.
             | 
             | But if I am a seller, and I need to sell mass market food,
             | and all the big supermarkets refuse to carry it, you will
             | go bankrupt.
        
           | m463 wrote:
           | I think you might be getting at Monopsony, which is the only
           | place for sellers to sell to. Monopoly means the only place
           | to buy from.
        
             | AbrahamParangi wrote:
             | Monopoly also means "exclusive or near exclusive access or
             | control of something" for instance "she is monopolizing her
             | time" and in that usage the original poster is using it
             | correctly.
             | 
             | In fact, I think we should retire the term monopsony
             | exactly because its actual usage is a subset of the usage
             | of monopoly and nobody ever cares about the distinction.
        
               | [deleted]
        
             | benj111 wrote:
             | Well the sellers aren't selling to Amazon.
             | 
             | Monopoly is the most generic term so I don't think it's
             | 'wrong', and technically neither are correct so...
        
           | dymk wrote:
           | Does Amazon have a monopoly on the market, then? Because if
           | not, I don't see your point
        
             | JohnFen wrote:
             | It depends on the exact market segment (Amazon does not
             | have a monopoly on groceries, for instance), but yes, I
             | think Amazon is effectively a monopoly. Or at least part of
             | an oligopoly, which is no better.
        
           | scarface74 wrote:
           | Amazon has a monopoly on creating a web page and selling a
           | shipping stuff? There are literally thousands of merchants
           | that setup their own sites or sell through Facebook,
           | Instagram or Etsy
        
             | danuker wrote:
             | Amazon had 13% of global e-commerce:
             | https://www.statista.com/statistics/664814/global-e-
             | commerce...
             | 
             | Only Alibaba has more market share than it. But it is
             | indeed quite far from a monopoly.
        
         | danuker wrote:
         | "Take" can also mean "accept" or "require".
        
       | Mizza wrote:
       | I'm just surprised some MBA hasn't reinvented company scrip yet.
       | Maybe they'll try it internationally first, Walmart was using
       | scrip in Mexico until 2008.
        
         | AlexanderDhoore wrote:
         | It's literally in the wikipedia page about scrip. "On May 21,
         | 2019, The Washington Post published an article highlighting
         | Amazon's new system of "gamification", which rewards employees
         | who complete high numbers of orders with Swag Bucks in a game-
         | like system, which can then be used to buy Amazon-themed
         | merchandise.[19]"
         | 
         | https://en.wikipedia.org/wiki/Company_scrip
         | 
         | https://www.washingtonpost.com/technology/2019/05/21/mission...
        
         | seymourhersh wrote:
         | ICO
        
       | belval wrote:
       | > The 15% transaction fee has stayed the same for over a decade.
       | It varies by category and can be as low as 8%. Fulfillment by
       | Amazon (FBA) fees have steadily increased. Amazon has raised
       | fulfillment fees every year and introduced increases in storage
       | fees. Selling on Amazon is tied to using FBA, so it's rare for
       | sellers to be successful without using it.
       | 
       | This really is a questionable spin of something that really isn't
       | that complicated. If you sell through Amazon's warehouse,
       | shipping and logistics system they take a larger cut but if you
       | do that you also don't really have to think about how your
       | product reaches the customer. You just ship them your stock and
       | they take care of it.
       | 
       | So in that context I'm not sure I understand why this would be a
       | bad deal. Doing the last mile delivery, sorting and storing
       | stocks is a big part of costs for a seller so while the number
       | might look high that's the cost of doing business.
        
         | wewtyflakes wrote:
         | If the seller has to ship the product to Amazon anyway, why not
         | just ship it to the customer instead and not pay the extra
         | fees? What need is Amazon fulfilling that Fedex or DHL do not?
        
           | nonethewiser wrote:
           | You mean the 200 different customers?
        
           | omgomgomgomg wrote:
           | Logistics and order destination and they will work 247, give
           | or take.
           | 
           | There is quite some overhead if you have to schedule all the
           | pick ups and update the order and shipping status. They have
           | all this automated and they have warehouses strategically
           | located everywhere.
           | 
           | This is something that many of the chinese sellers still do
           | not use. They are relatively new and inexperienced, they
           | struggle to do the corporate onboarding paperwork etc. They
           | will get around, though, some have improved fast.
        
           | ianburrell wrote:
           | Storing the product and packing it up. If you have small
           | volume, then garage might work and can pack yourself. But
           | Amazon and customers have expectations on speedy shipping.
           | For larger volumes, you need warehouse and people to package
           | orders. Doing yourself makes sense if already have own store
           | but otherwise probably easier and cheaper to pay Amazon.
           | 
           | Also, my impressions is that Amazon shipping is cheaper since
           | they have volume discounts, use their planes for long-haul,
           | and use their trucks for cities.
        
             | wewtyflakes wrote:
             | That makes sense I think. So as a seller, I could buy bulk
             | from some producer, get it bulk shipped to Amazon, and they
             | will take care of meting it out to individual purchasers.
             | Did I get that right?
        
               | smallerfish wrote:
               | Yes but competition between sellers in most niches is so
               | tight that as a new seller you'll struggle to make
               | profit, even if you've innovated on the product, because
               | you'll be paying Amazon for search engine ads and also
               | dropping your price as far as you can to win sales. You
               | essentially end up as an unpaid employee of Amazon,
               | managing and optimizing a listing.
        
           | brianwawok wrote:
           | Mostly 1 and at worst 2 day delivery for the entire
           | continental US. You would need between 3-6 warehouses around
           | the US to meet this. Which isn't a small starting place for
           | most sellers.
        
           | stickfigure wrote:
           | Next day delivery for "free".
           | 
           | Price out overnight service from Fedex or DHL. It's
           | frightfully expensive.
        
           | bobbyi wrote:
           | Maybe they get more sales that way?
           | 
           | If I can pick between two items on Amazon for the same price
           | and one is fulfilled by Amazon, I buy that one.
        
           | AussieWog93 wrote:
           | I actually run an FBA business.
           | 
           | For me to ship 500x units to the warehouse, from my home in
           | Australia, it costs around US$200. Factor in the FBA fee of
           | around $3 per unit, and you get a total shipping and
           | logistics cost per batch of $1700.
           | 
           | For me to ship 1x unit from my home in Australia to the US,
           | it would cost around US$20 and take 2 weeks to get there. In
           | this instance, I've paid $10,000 and the customer experience
           | is worse.
           | 
           | Even if I were based in the US, I'd be looking at $6 per
           | package via USPS, plus all the fucking around to label and
           | box up those 500x units. (That's maybe $3200 total including
           | packaging, plus about 10 hours' labour distributed over the
           | course of two months.)
           | 
           | I guess the point is that making use of highly-efficient
           | logistics services allows both small businesses and courier
           | companies to access Amazon's economies of scale.
        
           | hammock wrote:
           | Ever ask that of your grocery store? Do you order cereal from
           | Kelloggs.com?
        
         | darth_avocado wrote:
         | The FBA fees are interesting. I briefly talked to someone who
         | runs a store on Amazon. Yes you're paying Amazon a fee for
         | storage and other logistics, but as a seller get the added
         | benefit of your product just being delivered to the customer
         | with strong delivery guarantees (even fedex and ups give Amazon
         | packages a higher priority over your regular packages). All you
         | have to worry about is get your product to them and they will
         | distribute it over a chain of warehouses by doing their own
         | forecasting of demand to get the optimal delivery experience.
         | Sellers actually don't mind paying this part because you'd have
         | to do this out of pocket anyway and letting Amazon do it has
         | its perks, including Amazon guaranteeing a certain sell volume.
         | 
         | The downside of this though is that sometimes Amazon demands a
         | certain volume from you for your product, and you have to do it
         | even if you don't think it makes sense because they think the
         | demand would go in a certain direction. When it doesn't happen,
         | Amazon asks you to get it off their hands and figure out how
         | you want to offload it. You eat the FBA costs and the costs to
         | get it back, on top of any other costs you may incur while
         | getting rid of this inventory.
         | 
         | This system works for some sellers, but not for others who can
         | eat up these losses.
        
           | lots2learn wrote:
           | This only describes one model of selling on Amazon i.e. as a
           | vendor. The vast majority of sellers are not vendors and
           | manage their own inventory quantities. The way the system
           | qorks changed several times over the years, and was notably
           | very constrained during COVID, but these days Amazon just
           | provides a recommended qty per sku and an overall hard limit
           | on total square footage each seller can use. The limit is
           | determined by sales volume, so higher volume sellers get more
           | space. If product doesn't move, the seller pays storage fees
           | and eventually (more expensive) long term storage fees.
        
           | sashenka wrote:
           | [dead]
        
           | omgomgomgomg wrote:
           | Former Amazonian here, great company and all that, I enjoyed
           | it.
           | 
           | I felt I can provide data here, FBA is not the end of the
           | road, there are more levels so to say, FBA and prime etc.
           | 
           | Now, FBA has some potential pitfalls.
           | 
           | - VAT, Amazon will often store in a country where its most
           | economical for them, ie, for German sellers, there will be a
           | warehouse just after the Polish border etc. They will do this
           | unless you explicitly disable this. This leads to very
           | complicated VAT fillings and correction
           | 
           | - Lost, stolen, damaged cargo. If your merchandise gets
           | damaged or stolen etc, its not so easy to get new storage
           | space allocated/assigned.
           | 
           | - Recalls, if your ASIN is subject to a recall, god help you,
           | if you use amazon, you will have penalty points on the
           | account health page, affecting many other things. All and and
           | FBA ASINs affected , whether youre selling it or someone else
           | need to be removed. The recall is only finished after that.
           | And youre paying for the storage or recovery or disposal.
           | 
           | - Shipping confirmation. You are supposed to inform about any
           | package and order status very soon after the order is placed.
           | Same for tracking status. Now, sometimes the Amazon api for
           | that is buggy and you get heavy markdowns on account health
           | even though you provide the data, just the feed dont work.
           | 
           | Still, when its all said and done, Amazon offers the best
           | product and logistics if you just want to sell your product.
           | 
           | There is no way any competitor can offer the same quality at
           | a better price.
           | 
           | Keep in mind, whatever the percentage is, the ecommerce
           | business has a margin in the single digits, all of Amazon is
           | subsidised by the money making machine AWS.
        
         | Closi wrote:
         | I think the complexity is around the 'Prime' flag, which has a
         | huge impact on sales and can force you down the FBA route if
         | you actually want to sell in volume.
         | 
         | ('Seller Fulfilled Prime' is possible - however currently
         | closed for new applicants, is more targeted towards very large
         | shippers, and there is pressure from account management on
         | utilising Amazon Shipping as part of this at least in the UK)
        
           | omgomgomgomg wrote:
           | Yes, you need to "earn the dues" before they enable that, I
           | think its for good reasons, they protect the product and I
           | would not advise a newcomer to even try prime FBS if they
           | habe a certain volume and a very professional infrastructure
           | is needed.
           | 
           | They have very protective rules for sellers who sell jewlery
           | and such, too.
        
         | moltar wrote:
         | This is exactly it.
         | 
         | And the increase in total fees is a transfer of marketing
         | budgets from other platforms like Google Ads and Facebook ads
         | to Amazon Ads.
         | 
         | If anyone thinks 50% cut is a big margin they probably haven't
         | operated an e-commerce store the traditional way.
        
           | belval wrote:
           | Apple, Steam, Google et al. charge 30% on *digital* goods.
           | With Amazon you get <50% for physical goods. If anything
           | that's impressive.
        
             | shanebellone wrote:
             | "If anything that's impressive."
             | 
             | I'm conflicted about this statement. On one hand, it's
             | almost passive revenue for the seller. On the other hand,
             | Amazon offloads the risk of carrying inventory and takes
             | half the revenue.
             | 
             | I'd argue that it's impressive with one caveat: the
             | "partnership" heavily favors the house.
        
             | nobu-mori wrote:
             | Digital goods have very low marginal unit costs compared to
             | physical goods.
        
               | shanebellone wrote:
               | Edit: I was wrong :)
        
               | [deleted]
        
               | Closi wrote:
               | You are misunderstanding the concept of marginal unit
               | costs if you disagree on that basis.
               | 
               | AAA software is wildly expensive, but each incremental
               | copy sold is not wildly expensive.
               | 
               | With a tea kettle, each incremental copy still costs you
               | metal, heating elements and plugs, so the unit margins
               | are smaller.
        
               | shanebellone wrote:
               | Oh! That I failed to recall. You are absolutely correct.
        
             | votepaunchy wrote:
             | Apple, Google, maybe others charge 15% on up to $1 million
             | or the first $1 million in digital sales. Or less when
             | negotiated. Does Amazon offer reduced rates to small
             | businesses or low volume sellers?
        
             | JohnFen wrote:
             | It tells me that the fee on digital goods is insanely high.
        
           | StreamBright wrote:
           | It is not that I think 50% is a lot but it is the same 50%
           | when amazon is selling fakes. If amazon would be able to sell
           | items that are original and the money would go to the right
           | person maybe 50% is ok. This is not the case by a long shot.
        
       | dymk wrote:
       | If it's not worth it, why are sellers using Amazon and not, say,
       | Shopify?
        
         | smallerfish wrote:
         | Because many of the most successful sellers either own dozens
         | of products, and have spent years optimizing their listings and
         | winning the trust of the algorithm, or are direct fronts for
         | Chinese manufacturers, who don't have the cost of the
         | middleman. In either position, selling at volume on Amazon is
         | profitable, and the eyeballs are there.
        
       | marstall wrote:
       | 100% retailer markup is the norm, no?
       | 
       | and also, they made their name as a discount bookseller and still
       | have the best price on books, correct? So presuming they're not
       | marking books up 100%
        
         | scarface74 wrote:
         | I use to work at Radio Shack in college. You would be surprised
         | by the retail vs wholesale prices of accessories and small
         | ticket items.
         | 
         | But simple question. How much do you think movie theaters and
         | restaurants pay for food and especially fountain drinks?
        
         | yardie wrote:
         | More like 200%-900% on a lot of items. When I was a sales
         | associate at big box retail the big ticket items were sold
         | nearly at cost (~10%). The addons were where the money was made
         | and fat commissions. If you were selling Playstations the
         | charging stands, USB cables, HDMI cables cost the store a few
         | cents but marked up $10-$50.
        
       | mabbo wrote:
       | In an interesting sense, this is because of Apple.
       | 
       | It used to be simple. You set up an online store; you put some
       | ads on Instagram and Google; you earn back what you paid for the
       | ads quickly. With each additional sale, targeting of customers
       | gets easier, and cheaper.
       | 
       | Apple dropped their privacy changes. Don't get the idea that they
       | had good intentions and are protecting the user- they've got an
       | ad product on the way and just wanted to raise prices across the
       | market.
       | 
       | So now in order to get those first sales, you need to put your ad
       | in front of a lot more people because you can't tell which ones
       | will be interested. That raises the cost of acquisition for your
       | customer base, often beyond what's economically viable.
       | 
       | So who wins? Amazon, because they own a massive customer base and
       | if you pay them enough, they'll put your product in front of
       | customers. They have market power and they happily take advantage
       | of it.
        
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       (page generated 2023-02-18 23:00 UTC)