[HN Gopher] Ask HN: Help with Gusto? 2021 payroll being double r...
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       Ask HN: Help with Gusto? 2021 payroll being double reported to IRS
        
       10 days ago our 2021 W-2 forms, from two years ago, were updated by
       Gusto with W-2c forms that combine payments from two different tax
       IDs. Because of this, 2021 Q1 payroll is now double reported to the
       IRS (under the correct FEIN and the incorrect FEIN). This means
       that until the is fixed the IRS thinks our employees have a rather
       large tax payment deficit.  Our payroll department and individual
       employees have been trying to explain the mistake to Gusto but so
       far there haven't been any responses. While we'd love to see an
       immediate fix, at a minimum we'd like to find out the typical
       response time on these sorts of issues because front-line customer
       support has been unable to tell us when the specialist team will
       get to our support tickets.  Is there anyone out there who has some
       thoughts or connections to help us out? Thank you.
        
       Author : enlightens
       Score  : 8 points
       Date   : 2023-01-27 19:58 UTC (3 hours ago)
        
       | verdverm wrote:
       | I've been struggling to get W2 errors resolved for months... been
       | passed around and given vague answers and requests so many
       | times... Gusto was supposed to be the company with great user
       | support. My how they have fallen...
       | 
       | Maybe it's time we banded together to get attention on social
       | media. That seems the best way to get fixes these days...
        
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       (page generated 2023-01-27 23:02 UTC)