[HN Gopher] Amazon ends charity donation program AmazonSmile
       ___________________________________________________________________
        
       Amazon ends charity donation program AmazonSmile
        
       Author : m-watson
       Score  : 273 points
       Date   : 2023-01-19 17:02 UTC (5 hours ago)
        
 (HTM) web link (techcrunch.com)
 (TXT) w3m dump (techcrunch.com)
        
       | ryandvm wrote:
       | Again?
        
         | wardedVibe wrote:
         | This happened before?
        
           | tech234a wrote:
           | Previously posted 18 hours ago:
           | https://news.ycombinator.com/item?id=34435338
        
       | KingLancelot wrote:
       | [dead]
        
       | ja3k wrote:
       | To be honest I hated the nags. Little pop ups on amazon.com and
       | occasional e-mails that didn't even have unsubscribe links. If
       | you want to donate to charity great, but as your customer I don't
       | want to hear about it.
        
       | meow_mix wrote:
       | Smiling was a low interest rate phenomenon
        
         | steveBK123 wrote:
         | yup low cost of capital allowed low margins & high multiples ..
         | 
         | now we are seeing lower multiples and attempts to transition to
         | higher margins
        
       | perlgeek wrote:
       | > "our ability to have an impact was often spread too thin"
       | 
       | If that's the supposed reason, I call bullshit. Could've just
       | reduced the number of charities.
        
         | insane_dreamer wrote:
         | And seriously, why should that matter; it's their customers who
         | are selecting the charities, not Amazon.
        
           | smcin wrote:
           | Because no PR opportunity for Amazon. But I agree, it's a
           | feeble dishonest excuse. Better to simply say "Because we're
           | cutting costs", instead of weeping how it failed to set the
           | world on fire with glowing PR for their munificence.
           | 
           | Personally I try hard to avoid sending my business to Amazon
           | whenever there's an alternative, and this was one of the good
           | things about them.
        
             | philwelch wrote:
             | Even worse, an anti-PR opportunity: "look at how much money
             | Amazon donates to bad guys!"
        
             | insane_dreamer wrote:
             | > Personally I try hard to avoid sending my business to
             | Amazon whenever there's an alternative, and this was one of
             | the good things about them.
             | 
             | same
        
         | rideontime wrote:
         | As a customer, I don't care if their overall impact is spread
         | thin, it's my money going to a charity I chose.
        
           | jaywalk wrote:
           | Technically it's Amazon's money, not yours. You can't write
           | the donations off on your taxes, for example.
        
             | satvikpendem wrote:
             | Exactly. If you want to donate, do it first-hand rather
             | than second-hand via another organization, in order to be
             | more tax-effective.
        
         | spookthesunset wrote:
         | Which charities should be remain?
        
           | perlgeek wrote:
           | You can select which charity to support on smile.amazon.de at
           | least. So pick the top 10% or 5% or whatever charities that
           | were supported by the most customers.
        
             | __derek__ wrote:
             | Yes, I'm sure all the charities below that line would
             | respect the decision and not ask their donors to raise a
             | stink to keep them in the program.
        
             | gharman wrote:
             | Funny thing is I'd bet the small amount trickling in to the
             | long tail charities is more impactful to them than a larger
             | amount to the big mega-charities.
             | 
             | I run one of those long tails and Amazon Smile was just
             | right to cover running costs for hosting, bank fees, etc.
        
               | bombcar wrote:
               | Honestly I'm surprised they're doing this; something must
               | have bit them on the paperwork side, because $100-$200
               | for each tiny charity (think local dog shelter, local
               | church, etc; even if they're 'branded' they're often
               | independent charities) was a cheap advertisement for
               | Amazon. Now that's over.
        
               | fakedang wrote:
               | Because it came under the field of vision of some dumbass
               | MBA who decided that saving a few millions would be worth
               | more and a sizeable contribution to their end of year
               | bonus figure.
               | 
               | Source: I'm a dumbass MBA admittee.
        
               | vineyardmike wrote:
               | > Source: I'm a dumbass MBA admittee.
               | 
               | Ya sure this is what you learn in school?
               | 
               | > a sizeable contribution to their end of year bonus
               | figure
               | 
               | Highly doubt they're getting bonuses at Amazon.
        
               | fakedang wrote:
               | I don't know, just received the offer last month.
               | 
               | Bonus or not, some line item adjustments do put you in
               | line for promotions.
        
               | arbitrage wrote:
               | > Source: I'm a dumbass MBA admittee.
               | 
               | Is the money that good?
        
               | fakedang wrote:
               | I don't know. Just received the offer last month.
        
               | midasuni wrote:
               | Only if you cause untold misery to millions of charities
        
               | WorldMaker wrote:
               | One of the best reasons to use Amazon Smile was to reduce
               | and launder affiliate links and ad spam. I can't help but
               | wonder if the real reason they are doing this is because
               | of affiliates and/or advertisers.
               | 
               | (As someone paranoid of targeted advertising, but who
               | doesn't mind normal advertising, the death of Amazon
               | Smile was the final push I needed to move all my Amazon
               | tabs into their own Firefox Container.)
        
               | smcin wrote:
               | > reduce and launder affiliate links and ad spam
               | 
               | Can you explain that?
        
               | WorldMaker wrote:
               | Sure:
               | 
               | Amazon started its history with a deep affiliate system
               | whereby "anyone" (capable of creating an affiliate
               | account) could create affiliate marked links to get a
               | small profit share on items sold, plus marketing reports
               | and other information (which only grew more detailed over
               | time). Because of that, affiliate links are _everywhere_
               | on the web. Advertising companies themselves also use
               | them both to get an extra cut on the advertised item and
               | also to get those juicy marketing reports for ad spam.
               | 
               | Originally affiliate marks in URLs were easy to spot,
               | they were just query parameters (after the ?) and
               | removing all query parameters removed affiliate info from
               | Amazon links. (There are still ancient ones out there
               | like that.) After a while, and I don't know when the
               | transition date was, these started to get embeded
               | sometimes "steganographically" in other parts of the URL.
               | 
               | At one point, as a blogger with bloated ideas of my own
               | influence I set up an affiliate account for myself. For a
               | few years after that, I liked to use Amazon in "Affiliate
               | mode" where it had an extra toolbar at the top that would
               | let me at least take any link I was looking at and
               | replace any affiliate marks with my own. I could use that
               | to stop sending marketing info to links that I had
               | followed (and sometimes make a couple pennies back on
               | purchases, like one of the world's dumbest credit card
               | rewards systems).
               | 
               | The way Amazon Smile operated is that it basically
               | earmarked the money that _would_ have gone to an
               | affiliate for the charity of your choice. (I wouldn 't be
               | surprised if Smile had just been implemented as a pseudo-
               | affiliate, which also adds to other conspiracy thinking
               | that Smile might not have been that hard to maintain from
               | an implementation standpoint.) Because the charity was
               | set in your user preferences there's no use for affiliate
               | marks in URLs, so none of the smile.amazon.com URLs have
               | affiliate marks _at all_ because they don 't need them.
               | 
               | So the easiest way to take any www.amazon.com URL you
               | could find in the wild and make sure it didn't have any
               | affiliate marks and wouldn't send data or cash back to an
               | affiliate was to simply replace www with smile and let
               | Amazon's own backend refresh the URL without affiliate
               | marks. This was useful for cleaning your own browsing
               | histories of marketing data and also for making sure that
               | if you were forwarding links on to friends and loved ones
               | they also weren't accidentally sending tracking data back
               | to some affiliate with no real need to know.
        
         | fallinghawks wrote:
         | They could increase the impact by giving a larger percent of
         | the sale. Amazon sends an email every so often telling you how
         | much you've "donated" via Smile, and I'm always surprised how
         | sadly small that number is. I've been in the program for many
         | years and I buy a lot of shit from them.
        
         | sakisv wrote:
         | Or, better yet, go from 0.5% to 0.6% or 1%.
        
         | darth_avocado wrote:
         | Unpopular opinion, but charities are like carbon credits. Most
         | of the money goes into people's pockets and very less
         | percentage of the donations actually make it towards helping
         | the cause they run on. Very few legitimately use the money in
         | the way we expect it to be used. So I'm okay with them losing
         | $400M.
        
           | smcin wrote:
           | Use CharityNavigator.org or GuideStar to verify charities'
           | overhead %s, at least in the US! The information is only a
           | click away.
           | 
           | There are good charities that do spend 70-99% of their
           | revenues on their cause. And there are high-profile charities
           | that don't.
        
           | xyzelement wrote:
           | I upvoted your unpopular opinion but it doesn't have to be
           | that way.
           | 
           | You can be involved in the community and get to know local
           | organizations and how they run, then give to them with more
           | certainty.
           | 
           | In our case, the bulk of our charitable donations goes to
           | organizations we know first hand, which are mainly local. Eg:
           | helping the local preschool, our houses of worship, etc. The
           | most 'remote' org we give to is the Israeli ambulance corps,
           | but we still "know" them in the sense that my wife had been a
           | volunteer EMT there a long time ago.
           | 
           | Point being that - there's some positive synergy between your
           | physical community involvement and your "insight" into how
           | organizations in your community function, and a sense of how
           | the money is spent.
           | 
           | The fact that one of these orgs got something like $400 via
           | Amazon Smile from us last year is nice although let's be real
           | - nobody is going to stop using Amazon because of this
           | change.
        
           | minsc_and_boo wrote:
           | You can vet your own charities (i.e. checking their 990's to
           | see who gets paid what) and make decisions from there.
           | 
           | Just because the charity sausage gets made in ways that isn't
           | always appealing doesn't mean there aren't charities that
           | have impact.
        
           | llanowarelves wrote:
           | That's truest of the big ones, imo. "Power corrupts" etc.,
           | even when that power is a non-profit. I upvoted you since the
           | sentiment is correct.
           | 
           | The nice thing about AmazonSmile is that you could pick from
           | the small ones you know well and trust.
           | 
           | Now, Amazon will donate to the biggest ones without our
           | choice, which is definitely worse.
        
             | boomboomsubban wrote:
             | >Now, Amazon will donate to the biggest ones without our
             | choice, which is definitely worse.
             | 
             | Worse, Amazon has set up their own charities to donate to.
        
           | widowlark wrote:
           | not based on every other statement in this thread.
           | 
           | do you have evidence of this assertion?
        
       | AdamH12113 wrote:
       | I like the idea behind Amazon Smile but the execution is a bit
       | underwhelming. I've spent tens of thousands of dollars at Amazon
       | since joining Amazon Prime, but I've only generated $98.66 in
       | donations -- a fraction of a percent. That's worse than just
       | rounding up the price to the nearest dollar. What's the point? I
       | get that Amazon's retail profit margins are terrible, but if
       | they're only going to donate a totally insignificant percentage
       | of their revenue, they shouldn't get any credit for it.
       | Apparently Amazon came to the same conclusion.
       | 
       | If you want to see how much your Amazon Smile account has
       | contributed, there's a web page:
       | https://smile.amazon.com/charity/my-impact
        
       | rcme wrote:
       | I don't understand all the people "calling bullshit" on the
       | reason Amazon provided. Of course Amazon's reason is bullshit.
       | Amazon knows their reason is bullshit. Amazon knows that you know
       | the reason is bullshit. It's called saving face.
        
       | nso95 wrote:
       | I wonder if they laid the team off
        
         | gregschlom wrote:
         | That's what the article says. Ending the program allows them to
         | save the 0.5% they would have donated and lay off the team that
         | supported the program.
        
       | antiterra wrote:
       | This seems incredibly poorly done from a PR perspective and
       | there's no way to make this headline read well for them. Why not
       | create and announce they're moving to something like "Amazon
       | GiveBack" that gives some sliders to users to vote on the
       | allocation?
       | 
       | Sure, people could still call them out on how it's a reduction of
       | what they're donating, but there's a much higher chance the
       | headline reads well for them.
       | 
       | As it is, the underlying symbolic implication is that Amazon is
       | getting rid of its smile and instead.. frowning?
        
         | Spivak wrote:
         | I would actually kinda love that in a let's just ride the wave
         | of dystopia kinda way.
         | 
         | > Announcing "Amazon Frown": Every year we will donate $10
         | million dollars each to <worst people imaginable> but you can
         | stop us. Select your most hated group and 1% of your purchase
         | amount will be reduced from the donation.
        
           | MrLeap wrote:
           | This is a beautiful suggestion that would be guaranteed to
           | drive engagement.
        
       | insane_dreamer wrote:
       | Meanwhile, Amazon _net profits_ in Q3 2022 were just shy of $3B.
        
         | aeternum wrote:
         | But they lost it all by betting on Rivian
         | 
         | https://twitter.com/EconomyApp/status/1578475690772508672/ph...
        
           | insane_dreamer wrote:
           | No, not really. Equity loss is unrealized loss -- it's just
           | on paper because the stock price is down. If Rivian's share
           | price goes back up, that loss becomes a gain.
           | 
           | Whereas the $3B net profit is real money they can put into
           | their coffers (or share with shareholders).
           | 
           | Edit: now if Rivian goes bankrupt and delists, then yes, at
           | that point Amazon does lose however many $Bs they invested
           | which they will put as a write-off.
        
       | dbg31415 wrote:
       | It's weird that corporations have philanthropic arms, isn't it?
        
         | tpmoney wrote:
         | Why? Corporations are made up of people, and people have causes
         | they want to be charitable towards. If you're going to be
         | bringing in millions of dollars anyway, why not pay some of
         | that out to causes you believe in.
         | 
         | It's only weird if you assume all corporations should be amoral
         | money exchange systems where by money is exchanged for labor
         | and capital which in turn is exchanged for more money
        
           | pasquinelli wrote:
           | > Corporations are made up of people, and people have causes
           | they want to be charitable towards.
           | 
           | almost none of the people that make up a corporation are free
           | to decide where money goes. the few people that do take the
           | money out, the board of directors or whatever, could just
           | donate their own money to whatever charity.
        
             | criddell wrote:
             | Most of the corporations in the US are pretty small. When a
             | local plumbing company in your community sponsors a
             | neighborhood little league team, there probably isn't much
             | discussion on that company's board of directors about the
             | donation.
             | 
             | https://www.statista.com/statistics/487741/number-of-
             | firms-i...
        
           | philwelch wrote:
           | > It's only weird if you assume all corporations should be
           | amoral money exchange systems where by money is exchanged for
           | labor and capital which in turn is exchanged for more money
           | 
           | What you're missing is the final step in the chain, which is
           | the part where profits are distributed to shareholders. If
           | I'm one of those shareholders, I might very well take a large
           | chunk of those dividends and donate the money to charity. But
           | instead of paying me more of those dividends to donate to
           | _my_ preferred cause, the company's management has decided
           | that _they_ should be the ones donating my money to _their_
           | preferred cause.
           | 
           | Aside from that, it's just a failure of specialization.
           | Philanthropy is hard, making money is hard, and building a
           | single organization that does a good job at either of them is
           | even harder. I'd rather have corporations that focused on
           | doing a really good job at whatever they did and non-profits
           | that do whatever they do as efficiently as possible, rather
           | than a corporation trying to do both.
        
         | fwungy wrote:
         | A lot of what NGOs, foundations, and other philanthropic
         | organizations do is seek to mold things in some way that is
         | beneficial to the founders with tax advantaged money.
         | 
         | Rich people don't get rich by giving their money away randomly.
         | For example, if Bill Gates didn't start the Gates Foundation
         | his money would have been highly taxed, and he would have lost
         | control of it. By starting the Gates Foundation he keeps
         | control of that money, and he can use the foundation to steer
         | policy in ways that are beneficial to him.
        
         | babyshake wrote:
         | It's mostly just tax avoidance, right?
        
           | Rebelgecko wrote:
           | How so? Taxable income is pretty much always better than 0
           | income
        
           | waynesonfire wrote:
           | or a talking point. government and business work very closely
           | together and when these two negotiate, the government likes
           | to see philanthropy.
        
           | tpmoney wrote:
           | Only in the sense that money that would have been taxed as
           | income was instead paid to charities. Simplified example,
           | they took in $200 and paid $50 of that to a charity. At 10%
           | they paid $15 in taxes instead of $20. If you think charities
           | are overall a net positive (and especially if you think
           | they're more efficient at getting money to the right places
           | than the government) a loss of $5 in government revenue for
           | $50 into charities seems like a good deal
        
           | IgorPartola wrote:
           | The way I understand it is that Amazon offers an affiliate
           | fee to affiliates. When you don't go through an affiliate
           | they get to keep the small percentage. Smile was basically
           | Amazon's own affiliate program that paid out to NGOs. It did
           | reduce their tax liability but it's not like it's free money.
           | Assuming a corporate rate of 15%, when Amazon pays a charity
           | $100, they save $15 on taxes. That mean they spent $85, so
           | not exactly tax avoidance unless the charity they donate to
           | is also owned by Amazon or some such.
        
         | FearlessNebula wrote:
         | It's just whitewashing
        
         | Symmetry wrote:
         | If they can get people buying stuff on Amazon to type the URL
         | into their browser instead of searching for "Amazon" in google
         | and clicking the add that pops up they probably save more money
         | than it costs them.
        
         | bastardoperator wrote:
         | I was told corporations are people, so no.. not really.
        
         | criddell wrote:
         | Not really. Most charities are themselves corporations.
        
         | vkou wrote:
         | No weirder than having marketing arms.
        
         | karaterobot wrote:
         | Never struck me as weird. Trying to think of why you find it to
         | be so. Is it because it theoretically distracts them from
         | pursuing their profit motive with a "total war" mentality? I
         | don't believe that's actually true (either that they have that
         | mentality or that charity is a net loss for them).
        
       | JaggedJax wrote:
       | With the caveat being I know nothing about them, is a service
       | like Cultivate (https://www.wecultivate.us) a good alternative?
       | Are there any others?
       | 
       | I went searching around for options after this change and the
       | things I like seeing about Cultivate is that it both tells me
       | about options to purchase an item on a site that is NOT Amazon,
       | as well as keeping the donation feature.
        
         | 56friends wrote:
         | I would rather donate $10 to my local charity monthly than have
         | one more company track my entire browsing history.
        
           | JaggedJax wrote:
           | Good point. The main thing I was looking for was something to
           | recommend me alternatives to Amazon when looking at a
           | product.
        
             | 56friends wrote:
             | Makes sense! The only way I personally found to deal with
             | this is check different websites manually. It's either that
             | or some extension that can automate this process in return
             | for all my data.
        
       | Willish42 wrote:
       | I don't particularly like using Amazon but the Smile program was
       | the thing to sway me towards using it when convenient. I'm sure
       | convenience alone will win them plenty but for my personal use
       | this is a huge disappointment. I am almost certain the .5% they
       | were giving away from my purchases/would save from this change
       | will be less than the profit from products I will no longer buy
       | from Amazon.
       | 
       | I would assume this is the case for many users and agree this is
       | likely a short-sighted change. Scary indication of things to come
       | as money policy keeps making companies more frugal.
        
       | renewiltord wrote:
       | Never ended up using this thing. Always had to switch URLs.
       | Couldn't care less honestly.
       | 
       | Despite ordering tens of thousands of dollars off the place, I
       | have $1.20 given to some random water charity.
        
       | gdelfino01 wrote:
       | This may have a bigger impact than they think. Is Amazon good for
       | the world? For some, the answer is no but still buy at Amazon as
       | any sins are compensated by the the small donation to a NGO of
       | choice.
        
         | rcme wrote:
         | I don't think the sins of Amazon are any worse than most other
         | major U.S. retailers.
        
           | Retric wrote:
           | There warehouses are significantly worse than average in
           | terms of injuries per hour. They also frequently sell
           | fraudulent items directly harming consumers.
           | 
           | I can't think of a metric where they aren't worse than the
           | average retailer.
        
             | dsfyu404ed wrote:
             | >There warehouses are significantly worse than average in
             | terms of injuries per hour.
             | 
             | Per man hour? Amazon is rich and super high volume
             | relatively speaking. I got the impression their warehouses
             | were pretty damn good compared to other warehouses handling
             | consumer goods because the cost of hiccups is so high and
             | they have a huge target on their back.
        
               | phil21 wrote:
               | > I got the impression their warehouses were pretty damn
               | good compared to other warehouses
               | 
               | This is the correct impression. Amazon warehouses are
               | almost always a step up in both pay and quality of life
               | vs. the other local employment options.
               | 
               | Source: many friends work(ed) the industry. Amazon was
               | seen as trading your autonomy in for a better overall
               | place to work.
               | 
               | The memes about their warehouses being the worst in the
               | world only really exist in white collar circles.
               | 
               | I could never work for them in such a job, because I
               | require too much autonomy to be happy. I don't deal will
               | with strict metric systems that they enforce. However,
               | others really do enjoy that aspect of not having to put
               | an ounce of thought or problem solving into their dayjob.
        
               | Retric wrote:
               | They don't seem to be very concerned about injuries. One
               | example that comes to mind is storing 40 lb bags of dog
               | food such that people had to duck and lean over and drag
               | them under a low shelf, that's practically designed to
               | cause back injuries and in fact caused multiple in a
               | single warehouse.
        
               | super256 wrote:
               | > They don't seem to be very concerned about injuries.
               | One example that comes to mind is storing 40 lb bags of
               | dog food such that people had to duck and lean over and
               | drag them under a low shelf, that's practically designed
               | to cause back injuries and in fact caused multiple in a
               | single warehouse.
               | 
               | I used to work for Amazon a few years ago. I'm uncertain
               | whether it was 12 pounds or 12 kg, but when a *tote
               | weights more than this, you are supposed to handle the
               | tote with two people.
               | 
               | *A tote is a small container of items, like this yellow
               | one: https://media.wired.com/photos/593256d9aef9a462de982
               | 0d8/mast...
        
               | dsfyu404ed wrote:
               | Yeah but are they actually worse than the competition
               | though? The whole industry is rife with that kind of crap
               | (not like you're expect otherwise for a razor thin margin
               | industry). I once worked somewhere they'd crib between
               | the ground level pallets and first level racking so they
               | could overload the racking (but my immediate manager was
               | good and they put me on a forklift so I didn't care).
               | 
               | If anything the dehumanizing algorithmic tracking and
               | optimization crap they do annoys me far more than the
               | safety stuff.
        
               | GoldenMonkey wrote:
               | Workplace safety is 3x worse than the industry norm. And
               | they recently got fined by OSHA, across 3 different
               | states. https://www.huffpost.com/entry/amazon-osha-
               | fines_n_63c84509e...
        
               | Retric wrote:
               | Actual comparison of injury rates show yes they are much
               | worse than the industry average.
               | 
               | Amazon's extreme turnover rate is also significant.
               | Someone that's been doing a job for longer has both the
               | skill and physical capacity to avid injury doing the same
               | tasks as a new employee. This compounds over long shifts
               | as people get tired, so limiting new employees to 8 vs 12
               | hour shifts would make a real difference among other
               | options.
        
             | vineyardmike wrote:
             | Price and convenience are probably better than average.
        
               | satellites wrote:
               | But that price and convenience is at the cost of quality
               | and employee safety. And honestly not even worth it as a
               | consumer even if you don't care about the ethical issues.
               | I've been severely disappointed with the quality of the
               | average item on Amazon over the last few years, to the
               | point that I have stopped using them completely. Even
               | Walmart is better, which is saying a lot.
        
               | giantg2 wrote:
               | I don't think I've had too many quality issues. The vast
               | majority of the brands you buy at Amazon are also at
               | Walmart or Walmart.com. If you're having issues, then you
               | probably need to start evaluating brand vs seller. For
               | your current discussion, you need to compare buying the
               | same exact item from each. The big win in my eyes is
               | being able to buy from Amazon Warehouse for a big
               | discount.
        
               | [deleted]
        
               | vineyardmike wrote:
               | I haven't had too many (any?) quality issues with Amazon
               | I'm no shill - I don't advocate for them since I've heard
               | about plenty of quality issues, but I've never actually
               | gotten the wrong product or a fake (unless the fake was
               | so good it was equal to original... which is fine?).
               | 
               | What is everyone ordering that is subpar? Do people not
               | just buy the same brands they'd buy at Walmart or target?
               | 
               | If you buy cheap stuff that was drop shipped off
               | AliExpress, but reputable name brands from walmart... why
               | not buy reputable brands from amazon?
        
               | Retric wrote:
               | Price comparisons assume you get the actual product you
               | ordered.
        
             | tootie wrote:
             | Unless you have metrics for the average retailer, that's
             | probably not true. Local corner shops vary widely, but are
             | not the least bit shy about hiring undocumented workers,
             | stealing wages, skimping on safety and avoiding taxes. They
             | just do it at such a small scale, it doesn't make the news.
        
               | Retric wrote:
               | The statistics I gave where in comparison to the average.
               | They also have higher rates of injury and pay less in
               | taxes.
               | 
               | Amazon has had wage theft issues, but I don't know how
               | they stack up on undocumented workers or the average
               | retailer which includes Costco etc not just tiny corner
               | stores.
               | 
               | Wage theft:
               | https://www.theverge.com/2021/2/2/22262294/amazon-flex-
               | wage-... more wage theft:
               | https://www.wweek.com/news/2022/11/15/murmurs-amazon-
               | settles... you can find a bunch of these going back years
               | but this is what I was initially thinking of:
               | https://www.fastcompany.com/3020175/employees-sue-amazon-
               | ove...
        
               | giantg2 wrote:
               | Where were those stats? I didn't see them in your comment
               | history.
        
               | Retric wrote:
               | So wait you searched by comment history rather than say
               | Google: https://www.cnn.com/2022/04/12/tech/amazon-
               | injury-data-study...
        
               | giantg2 wrote:
               | So wait, you lied about providing prior metrics.
               | 
               | It's important to be looking at the same numbers when
               | having a discussion about those numbers.
        
               | [deleted]
        
               | Retric wrote:
               | No, facts like more than average are statistics. You
               | seemingly misunderstood the term and then tried to derail
               | an argument which I find hilarious.
        
               | bhelkey wrote:
               | > The statistics * _I gave*_ where in comparison to the
               | average.
               | 
               | If you say you linked a statistic, it seems reasonable to
               | me to assume that you linked a statistic.
        
               | Retric wrote:
               | Gave a statistic isn't the same as linking to a
               | statistic.
               | 
               | Also, statistics include facts like more than average not
               | just specific numerical values.
               | 
               | PS: Though I have also linked to the numeric value before
               | just not in this comment chain.
        
               | tootie wrote:
               | I don't doubt that Amazon has abused workers in various
               | ways, I'm just saying the headlines exist because of
               | their massive scale and visibility. EPI estimates (which
               | are probably a bit aggressive, but backed by sources) say
               | of 2.4M workers in the 10 most populous states, $8B/yr
               | are lost to wage theft. Amazon, with about 1M employees,
               | is not stealing billions per year. In fact, they
               | consistently pay well above minimum wage. My point here
               | isn't that Amazon is great and we should stop
               | complaining, but rather that worker abuse is rampant
               | across all industries and Amazon is likely exceeding what
               | is a very low bar.
               | 
               | https://www.epi.org/publication/employers-steal-billions-
               | fro...
        
               | Retric wrote:
               | You are misusing that statistic the average of all
               | _employers_ would include all _workers_ not only those
               | workers that experienced wage theft.
               | 
               | If the US labor US labor force is ~161.2 million workers
               | and had 8B/year in wage theft then the average per 1
               | million workers is ~50 million. Seeing multiple payouts
               | well over 50 million suggests Amazon could be worse than
               | average here.
        
             | Symmetry wrote:
             | They pay a _lot_ more than the average retailer, which is
             | why they feel they can work their employees so hard. I
             | think they also tend to see less employee on employee
             | violence.
        
               | harvey9 wrote:
               | The latter is an astonishingly dystopian metric. Is the
               | data published somewhere?
        
               | giantg2 wrote:
               | "I think they also tend to see less employee on employee
               | violence."
               | 
               | Increased shared hatred of the employer leads to
               | increased employee cohesion?
        
               | Spivak wrote:
               | Shared hatred of <outgroup> leads to increased cohesion
               | among <ingroup>. Tale as old as human civilization. Maybe
               | one day we'll be able to hack this quirk of humanity on a
               | large scale without needing <vulnurable marginalized
               | population> to be the artificial outgroup.
               | 
               | One I've seen that I think might have promise is "white
               | people" being the outgroup for "white people." Any
               | collection of white people forms an ad hoc in group where
               | some nondescript "everyone else" is the outgroup. Now
               | everyone has a shared thing to hate but everyone you
               | interact with becomes temporally part of your ingroup so
               | you're never hating an specific person or group of
               | people. And even though it's impossible to actually
               | become part of the outgroup you still have some of the
               | fear that if you embody the negative traits that are
               | ascribed to the outgroup you might join them so it also
               | gradually norms.
        
               | Symmetry wrote:
               | More that employees who show up to work drunk or high can
               | be easily fired and replaced, while more normal
               | warehouses usually start the shift with people who just
               | don't show up and are stretched enough as it is.
        
             | giantg2 wrote:
             | Injuries per item picked or per capita might be a better
             | metric. It's pretty easy to say the injuries are higher if
             | you have more employees and higher volume than the
             | competitors. Same thing with fraudulent items on
             | Walmart.com.
        
               | rat9988 wrote:
               | The hour is a way better metric. It already takes into
               | account the capita. It's a work hour.
        
               | fleetwoodsnack wrote:
               | Injuries per item picked is obviously the inferior of the
               | two, and fairly poor on its own as well.
        
               | giantg2 wrote:
               | If I sit on ass all day, I assume my injury rate will be
               | lower. Using an injury rate on items picked (or items
               | picked per man hour) could at least show the correlation
               | between increased productivity and injuries.
        
               | rat9988 wrote:
               | The point is that then you'd have a job that would let
               | you sit on ass all day in this case. if Amazon warehouse
               | workers could sit their ass half the day or have better
               | working conditions, their injury rate would be lower too.
        
               | sebzim4500 wrote:
               | Inferior in what way? If you are trying to do some kind
               | of moral calculation to figure out how many marginal
               | injuries you are creating by ordering an item, then
               | injuries per item picked is probably the right metric.
        
           | fsckboy wrote:
           | > _I don 't think the sins of Amazon are any worse than most
           | other major U.S. retailers._
           | 
           | monopolies are bad, for consumers and for competitors. Even
           | if you build your monopoly "fairly" by inventing a better
           | mousetrap, putting the competition out of business is a
           | reward that that is unfair and does not belong to the owner
           | of the mousetrap. For example, Amazon could be split into 3
           | smaller Amazon mousetraps that compete with each other. Is
           | that unfair to Jeff Bezos? No, he would own the same
           | percentage of mousetrapping companies as he did before. What
           | he would not own is a monopoly.
           | 
           | The sins of Amazon _the monopolistic competitor_ are worse.
        
             | minsc_and_boo wrote:
             | >Even if you build your monopoly "fairly" by inventing a
             | better mousetrap, putting the competition out of business
             | is a reward that that is unfair and does not belong to the
             | owner of the mousetrap.
             | 
             | Antitrust laws exist to protect consumers, and if you're
             | forcing consumers to buy inferior mousetraps, you're not
             | helping.
        
               | fsckboy wrote:
               | we don't actually have anti-trust laws, we have laws
               | against _the abuse of_ monopoly power, a standard that
               | can be difficult to prove and well after the commission
               | of the injustices. I think there is sufficient
               | theoretical and practical experience to have anti-trust
               | laws simply be anti-market concentration.
               | 
               | I'm arguing for it because it's an example of "third way"
               | regulation, regulation that should be embraced by left
               | wing socialist and right wing capitalists.
        
             | BeetleB wrote:
             | I have no trouble finding stuff to buy from companies other
             | than Amazon. For retail, it is _not even close_ to a
             | monopoly.
        
               | fsckboy wrote:
               | in what way does breaking Amazon into three companies
               | reduce your choice of product? and monopoly in common
               | usage also refers to monopsony, the choice of vendors for
               | different marketplaces in which to sell their goods.
        
           | throwayyy479087 wrote:
           | They're absolutely not - but the people that attack Amazon
           | don't care about that. Amazon to many represents Capitalism,
           | and so acts as a catchall for criticisms of Capitalism.
           | 
           | Ironically, small family shops use WAY more child labor,
           | unpaid labor etc as a percentage than Amazon. They also
           | produce more plastic per item, take only cash to evade taxes,
           | etc.
        
             | skinnymuch wrote:
             | Oh no small family shops are evading taxes...good thing
             | corporations don't that...
        
               | giantg2 wrote:
               | Tax evasion has a different meaning than how you are
               | using it.
        
             | Retric wrote:
             | It's hard to imagine the average small business
             | successfully evading taxes as well as Amazon.
             | 
             | In 2019 Amazon paid zero taxes receiving a net $129 million
             | refund from the federal government, in 2018 they received a
             | $137 million refund after paying 0$ on a net income of 11.2
             | billion dollars.
             | 
             | In 2020 they paid a net tax of $162 million on $13.9
             | billion of pre-tax income a net tax rate of 1.2%.
        
               | Domenic_S wrote:
               | net tax rate is meaningless in this context. Besides the
               | fact that they're doing what each one of us do (take
               | deductions following the law), it completely ignores all
               | the other tax they pay - like payroll tax on a _massive_
               | employee base and so forth.
               | 
               | To imply Amazon (or any corp) are floating by with a
               | total tax load of ~1% is either profoundly disingenuous
               | or profoundly naive.
        
               | Retric wrote:
               | Saying companies pay payroll tax is like saying they pay
               | sales tax when you buy something from them. It's sort of
               | true and sort of false.
        
               | BeetleB wrote:
               | It sounds like you don't understand the basics of payroll
               | tax.
               | 
               | The SS tax that gets deducted from your paycheck is only
               | _half_ the amount. Employers are required to pay the
               | other half.
               | 
               | If you're self-employed, you pay both halves, and that is
               | one of the penalties of being treated as self employed.
        
               | gowld wrote:
               | That's just an accounting/presentation gimmick.
               | Mathematically, it would be the same if the deduction was
               | 0% or 100% shown in paycheck, instead of 50%.
        
               | DimitriPetrova wrote:
               | I think they still have loss carryforwards, they didn't
               | make money for several years initially
        
               | Retric wrote:
               | They where profitable and paid net taxes in 2016 and
               | where hugely profitable yet paid zero taxes in 2017,
               | 2018, and 2019. So I don't see how this could be loss
               | carry forward offsetting a several billion dollar annual
               | tax bill for 4+ years.
        
               | Karunamon wrote:
               | "Tax evasion" is illegal and what the parent poster
               | clearly meant by "taking cash". Companies (and
               | individuals for that matter) take the entirely rational
               | step to use all legal methods to pay as little tax as
               | they can.
               | 
               | Additionally, receiving a refund indicates that Amazon
               | _overpaid_ on their income taxes and that the government
               | agreed.
               | 
               | Also additionally, the figures you are throwing around
               | are income taxes only. Amazon likely pays many other
               | taxes far in excess of the net worth of anybody involved
               | in this conversation. Implying that Amazon "paid zero
               | taxes" without further qualification is wholly dishonest,
               | and you know it, and you should stop doing it.
        
               | BeetleB wrote:
               | I was just listening to a small business owner yesterday.
               | She paid a $120K down payment on a property, and has set
               | everything up so that the tax benefit of that property is
               | $180K.
               | 
               | That's not $180K deduction, but a $180K credit.
               | 
               | She'll rent the place out for a meager profit, so doesn't
               | have to pay the rest of the mortgage. Essentially, the
               | taxpayers bought her the house - she got a house + cash
               | out of the deal.
               | 
               | Small business owners definitely play games with taxes.
        
             | llanowarelves wrote:
             | Calling a family business "child labor" or unpaid labor is
             | like saying a founder is doing unpaid labor, or if he is
             | under 16-18, child labor.
             | 
             | Family, ownership, and business are concepts that overlap
             | and mean much different things than a $1 trillion company
             | with countless nameless faceless employees around the
             | globe, that you can buy shares of.
        
       | skee8383 wrote:
       | I haven't bought anything from Amazon in years and you shouldn't
       | either. Buying things from them supports slave labor, union
       | busting, and low wages.
        
         | nh23423fefe wrote:
         | 1 of these things is not like the others
        
         | notatoad wrote:
         | i really don't want to be in the position of defending amazon,
         | their anti-union activities and their treatment of workers is
         | awful. but that's definitely not the same thing as slavery.
         | 
         | and their pay rates for warehouse workers is high enough that
         | it tends to raise wages in the surrounding areas.
        
         | rwalle wrote:
         | Wow, that sounds very privileged and condescending. "And you
         | shouldn't either"? I'm sorry I can't do that, so can't many
         | other people. Despite all the problems, in general, Amazon is
         | still the most convenient and accessible place to buy things
         | with relatively good customer service. In some cases it's the
         | only place to buy certain products. If you can live in a bubble
         | without Amazon, great for you, but don't preach others with
         | your (almost) impossible personal choice.
        
       | Mountain_Skies wrote:
       | Humble Bundle has also been ratcheting down the share that goes
       | to charities even though that's their reason for existing.
        
       | rpmisms wrote:
       | Damn. I used AmazonSmile to support my favorite extremist group.
       | (Firearms Policy Coalition)
       | 
       | I wonder if that had anything to do with it...
        
         | Rebelgecko wrote:
         | I wouldn't be totally surprised, given the effort to get the
         | FPC 501c3 delisted from smile last month.
         | 
         | I thought part of what made Smile cool is that Amazon would
         | forward my donations to such a wide range of organizations (eg
         | my local church OR my local satanic temple). Talk about
         | consumer choice.
        
           | divbzero wrote:
           | Berkshire Hathaway had a program where shareholders would
           | allocate corporate donations to charities [1] but shut it
           | down after subsidiaries faced misplaced criticism [2] for
           | shareholders' choices.
           | 
           | [1]: https://www.berkshirehathaway.com/1997ar/shcontri.html
           | "Shareholder-designated contributions"
           | 
           | [2]: https://www.baptistpress.com/resource-
           | library/news/pampered-... "Pampered Chef profits will no
           | longer fund abortions"
        
           | Spivak wrote:
           | Twitch also ran into this issue recently where blindly
           | allowing donations to any registered charity ended up being a
           | bad look for them. It think it was autism speaks (autism /
           | neurodivergence is a disease that needs to be cured and "not
           | technically eugenics", not popular with gamers, go figure)
           | and the lgb alliance (a boring trans-hate group).
        
             | harvey9 wrote:
             | If people go to a doctor to get a diagnosis is that not the
             | definition of a disease?
             | 
             | As for a cure, that should be a matter for the patient to
             | decide if they want one or not.
             | 
             | I strongly suspect that your quote marks should actually be
             | inverted commas.
        
             | troad wrote:
             | > the lgb alliance (a boring trans-hate group)
             | 
             | Can you direct me to any place where the LGB Alliance
             | officially affirms "trans hate" as their core message?
             | 
             | Seems like a remark that fails the barest minimum of common
             | sense thresholds, in that it's unclear to me how any such
             | body could ever hope to remain a tax-deductible registered
             | charity.
        
               | singlow wrote:
               | They obviously don't call it hate themselves. It is the
               | opinion of certain trans groups that the positions taken
               | by the organisation are based on hate. Of course hate in
               | modern lingo just means disagreement, or failure to
               | support the specific legislative agenda of a particular
               | group.
               | 
               | LGB Alliance states that it believes many cases of
               | transition are actually a form of therapy to remove gay-
               | ness. That a gay person is led to believe they can be
               | "straight" if they transition to the opposite sex. So in
               | their view, transitioning is a form of homophobia, but in
               | the view of trans groups, the LGB alliance is anti-trans.
               | From the LGB Alliance webpage:
               | 
               | > Very many children, and quite possibly adults, enter
               | the process of gender transition as a result of the
               | homophobia of their parents, peer group, or their own
               | internalised dislike of their sexual orientation. Young
               | gay men or lesbians are being sold a myth that they can
               | be straight, that lesbians are really straight men and
               | that gay men are really straight women. This is
               | homophobic conversion therapy.
        
               | josteink wrote:
               | > Of course hate in modern lingo just means disagreement,
               | or failure to support the specific legislative agenda of
               | a particular group.
               | 
               | Maybe that's just me, but I think we should have higher
               | expectations to the language used in discussions on HN.
               | 
               | If we agree this is about a policy-disagreement, then
               | let's use those words. Don't use the word "hate" when no
               | actual hate is involved.
               | 
               | It doesn't help bring across any points, it doesn't make
               | you look better, it doesn't seek constructive replies and
               | it doesn't help the conversation.
               | 
               | Enough with the "hate" already.
        
               | singlow wrote:
               | My tone apparently didn't come across well. I was in fact
               | criticizing the use of the word hate in this context.
        
               | josteink wrote:
               | It's just plain rhetoric at this point.
               | 
               | Anyone not _actively_ supporting trans-rights these days
               | are effectively labelled a "hater" or transphobic.
               | 
               | Essentially the trans-activist doing their best to
               | gaslight the situation and get as much chilling effect as
               | possible.
               | 
               | It's dishonest, undemocratic and should be enough reason
               | for most reasonable people to distrust them.
               | 
               | And yeah. I'm transphobic for posting this, obviously.
        
               | Spivak wrote:
               | This isn't rhetoric, the LGB Alliance isn't some group
               | that just happens to not focus on T of LGBT. They're a
               | group that wants the T dropped from LGBT, that believes,
               | advocates for, and fights for legislation that defines
               | trans men as women and vice versa. They were literally
               | established in opposition to LGBT groups supporting trans
               | people and still are.
               | 
               | There is no gaslighting whatsoever, one of the co-
               | founders literally, somewhat famously, broke down in
               | court when backed into a logical corner about whether
               | trans women were lesbians. Even if you take the naive
               | definition of "trans _phobia_ " where there must be
               | actual fear it still holds up.
               | 
               | Of course they don't say their beliefs are transphobic.
               | That's the real rhetoric -- because they're happy to tell
               | you that they think that trans women are men who pretend
               | to be women like that doesn't invalidate the very core
               | definition of what it means to be trans.
               | 
               | This group would run into no trouble whatsoever had they
               | had no stance at all about trans people and just said
               | that they preferred to focus on the sexuality rather than
               | gender issues.
        
             | [deleted]
        
       | m-watson wrote:
       | Here is a link to Amazon's release:
       | 
       | https://www.aboutamazon.com/news/company-news/amazon-closing...
        
       | JustSomeNobody wrote:
       | > "After almost a decade, the program has not grown to create the
       | impact that we had originally hoped. With so many eligible
       | organizations -- more than 1 million globally -- our ability to
       | have an impact was often spread too thin," the company wrote.
       | 
       | SO WHAT!? Any money is helpful. This is such a BS argument for
       | getting rid of it.
        
       | yunwal wrote:
       | They also never supported smile donations from the mobile app for
       | no good reason, so it was always pretty clear to me that it was
       | nothing more than a PR stunt/tax write off.
        
         | adamt wrote:
         | I believe they did - I've used this - full instructions here:
         | https://www.amazon.co.uk/b?ie=UTF8&node=17337655031
        
         | staringback wrote:
         | > They also never supported smile donations from the mobile app
         | for no good reason
         | 
         | They 100% did
         | 
         | > nothing more than a PR stunt/tax write off
         | 
         | Do you even know what a tax write off is? PR stunt of course,
         | but that is every single company who also donates to charity.
         | Should we instead shame companies for blatant PR stunts so that
         | they donate $0 instead?
        
           | yunwal wrote:
           | I'm aware tax write offs don't _save_ money if that's what
           | you're asking.
           | 
           | > Should we instead shame companies
           | 
           | Companies obviously exist for profit, but companies at the
           | size of Amazon can take the view that doing good things is
           | genuinely good for business on a level deeper than quick PR
           | (creates company alignment, healthier economy).
           | 
           | PR is a competitive, zero-sum game.
           | 
           | > Should we instead shame...
           | 
           | Yeah. This isn't a purity test for a company who's genuinely
           | trying to change things for the better. This is shaming using
           | charity to launder human rights abuses, dishonest business
           | practices, anticompetitive behavior and win favor with
           | politicians.
        
         | delecti wrote:
         | > nothing more than a PR stunt/tax write off
         | 
         | It was neither. It was a way to get people to go directly to
         | Amazon in their browser rather than search items through
         | Google. Clicking through Amazon from Google results gives
         | Google an affiliate commission on those sales.
        
           | hamburglar wrote:
           | Oh, that's interesting. I always wondered why they didn't
           | allow me to just have all my amazon traffic get redirected to
           | smile, and that would totally explain it. I probably only
           | remembered to type smile in the browser one out of every 10
           | times I bought something, so my purchases could have been
           | much more helpful to my chosen charity if it weren't for
           | this.
           | 
           | Is this observation based on knowledge of their motivations
           | or just a deduction?
        
             | tsigo wrote:
             | Take with a grain of salt obviously, but there was a Reddit
             | post [1] from someone claiming to have worked there at the
             | time and that this was the entire motivation behind it.
             | 
             | [1]: https://old.reddit.com/r/technology/comments/10ft5iv/a
             | mazon_...
        
               | delecti wrote:
               | Yeah, this was pretty widely known internally at the time
               | (I was there 2012-2017). I didn't have first-hand
               | exposure to the information, but I had a _ton_ of second
               | /third hand.
        
         | JeffRosenberg wrote:
         | They did support it from the mobile app, but in a way that
         | always outraged me. They would only allow you to use Smile on
         | mobile if you agreed to turn on all notifications and let them
         | spam you with ads. Turning off notifications -- either through
         | their app or through iOS settings -- resulted in their
         | disabling Smile for you.
        
         | scubbo wrote:
         | This is not correct in the US. Don't know what country you're
         | in.
        
       | joelesler wrote:
       | As a board member of an organization that was benefiting from
       | Amazon Smile, this is just the lamest set of excuses I've ever
       | seen. Amazon should have said: "We're cutting this because we
       | don't want to maintain it, it hasn't been staffed, and isn't
       | focused in our core business (making money)"
       | 
       | I would have believed that.
        
       | batman-farts wrote:
       | Well, this stinks. For a point of reference, I had it activated
       | for about 2 years and directed the donations to Federation of
       | American Scientists - not a huge name in the nonprofit space, but
       | well-established and well-respected. According to the impact
       | page, my orders during that time (including some big ticket
       | stuff, about half the parts for a high-spec gaming PC) generated
       | a grand total of $35.22, and FAS has received $1,150 during their
       | participation in the program. I'm glad I could help pay for
       | what's probably less than one month of their hosting costs...
       | 
       | It was something of a psychological hook for me, that a few
       | pennies from each order would go to support content I
       | appreciated. I did mentally kick myself when I forgot to place an
       | order through the smile.amazon.com portal. I'll probably end up
       | giving a bit more consideration to other online retailers now,
       | although every time I've ordered online from Walmart lately has
       | been a complete disaster.
        
         | Insanity wrote:
         | On Walmart specifically, their grocery order search is entirely
         | broken. You can search for an item and in the preview/drop-down
         | see the correct item. You press enter and in the product list
         | page it is gone.
        
       | mdaniel wrote:
       | previously: https://news.ycombinator.com/item?id=34435338
        
       | [deleted]
        
       | CodeWriter23 wrote:
       | I think this is a little short-sighted on Amazon's part.
       | 
       | PTA/PTOs were onboarding loyal Amazon customers via Amazon Smile
       | because of the fundraising. In the last PTO I was involved with,
       | Smile accounted for about 2% of our donations ($3000/year =
       | ~$150K in household spending from our school).
       | 
       | To put that in perspective, about 90% of our $150K annual fund
       | raise was direct donations from parents and local businesses, AND
       | Amazon's contribution was 3 of the 60 MacBook Airs in the One-to-
       | one laptop program our magnet was funding annually. Maybe we
       | judge "effectiveness" on a different scale than Amazon but we
       | sure appreciated their 5% contribution to that program.
       | 
       | Now these organizations will switch all that customer loyalty to
       | Target Red Card.
        
         | rcme wrote:
         | Looks like Target stopped supporting schools through Target Red
         | Card in 2016?
         | 
         | https://www.ptotoday.com/pto-today-articles/article/6232-tar...
        
           | CodeWriter23 wrote:
           | Coincidentally, same year we started homeschooling. Hence my
           | ignorance on the topic.
        
         | mouly wrote:
         | Does Target Red Card offer charity donations like Amazon Smile?
         | Asking for our PTO.
        
       | cheriot wrote:
       | > Amazon is trying to find money wherever it can
       | 
       | Not really. Amazon is spending more cash on english language TV
       | and movies than Netflix. It's also acquiring it's way into...
       | health care?
       | 
       | All of the things that make money at Amazon are related to the
       | core e-commerce biz (ads, subscriptions, marketplace) or some
       | core competency developed to support e-commerce (AWS). They have
       | no competitive advantage in providing medical care, making
       | movies, or household gadgets.
       | 
       | Big tech is struggling with the idea that their business is
       | maturing and will be less exciting from here. It's a tough pill
       | for hot shot founders/managers to swallow.
        
       | WesternWind wrote:
       | I've twice done tech work for charities (the second being my
       | current contract) and this is going to affect some charities,
       | particularly the ones that rely on donors, over others that rely
       | on grant money.
        
         | luckylion wrote:
         | Though the sums were tiny, weren't they? I mean, it was $400m
         | in 9 years, spread over a million charities in the end. To get
         | a significant amount of money through that program, you'd need
         | to be a big name that a lot of people would choose to donate to
         | ... at which point you're a big name that probably gets a lot
         | more money through regular donations.
        
       | maerF0x0 wrote:
       | Personally I support this. If they're cutting their staff, they
       | don't need to be spending on a program that gives away more than
       | it brings in.
       | 
       | I'm assuming they rationally did the math to see if the program
       | was a net contributor to bottom line or not. (That's the sort of
       | rigor i've come to expect from a company like Amazon)
        
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