[HN Gopher] Own Your Data
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       Own Your Data
        
       Author : sysadm1n
       Score  : 77 points
       Date   : 2023-01-12 18:57 UTC (4 hours ago)
        
 (HTM) web link (yourdigitalrights.org)
 (TXT) w3m dump (yourdigitalrights.org)
        
       | extr0pian wrote:
       | Over the past couple of months I've been in the process of
       | deleting some dormant accounts. I've had the most issues
       | specifically with airlines. It's been a bit of a challenge
       | interacting with the company's customer support and/or digging
       | through their privacy policies to find an email address to
       | contact.
       | 
       | I stumbled across this website a couple of times but opted not to
       | use it, because it felt odd plugging in some personal info into a
       | website I'd never heard of - much like those services that claim
       | to remove you from people-search websites. However, I only now
       | realize that this website/service actually generates an email on
       | my behalf that includes the appropriate company email address and
       | relevant messaging.
       | 
       | I really wish websites like these weren't necessary at all. I
       | should be able to delete an account (along with personal and
       | financial details) just as easily as I create one.
        
         | Bilal_io wrote:
         | My credit card company offers a similar service for free,
         | they'd monitor my information online and then submit an opt-out
         | request on my behalf.
         | 
         | I don't use the service, but it's because of how opt-out
         | requests work, I'd have to give an online website information
         | about me that they may not have in order to delete the info
         | they have, it sounds counterproductive and assumes they won't
         | see the other info, or publish it a different way.
        
         | gigel82 wrote:
         | I've been doing the same after the LastPass incident (I haven't
         | used it in a couple of years, but for old accounts I didn't do
         | a good job of updating passwords).
         | 
         | I agree it's surprising how many companies don't allow account
         | deletion online; it's also surprising how many privacy policies
         | link to dead URLs or email addresses (that literally bounce) if
         | they even mention a "request to delete" at all. Plus many
         | others that use the stupid bots for customer support or a form
         | with a dropdown that doesn't include anything about privacy /
         | account, just product support.
         | 
         | But totally don't use any of these websites, they are very
         | likely collecting and disseminating your data themselves.
        
           | extr0pian wrote:
           | > it's also surprising how many privacy policies link to dead
           | URLs or email addresses
           | 
           | Agreed, many privacy policies I've come across are crap and
           | seem like it was copy/pasted from elsewhere. I just recently
           | tried to delete an account last week, and the email address
           | in their privacy policy was literally
           | "support@[company]1234.test".
        
             | arcanemachiner wrote:
             | Name and shame.
        
       | username3 wrote:
       | How do you delete your data if a service bans your account and
       | locks you out of the account?
        
         | j_san wrote:
         | Under GDPR they'll still have to comply.
         | 
         | If they have a data protection officer then send him an email.
         | Else if you're in the EU get the Data Protection Authority
         | (DPA) of your country in the loop.
        
       | beesnotincluded wrote:
       | Eugh. Yet more hassle to deal with as someone trying to build
       | apps and deliver functionality. People should stop running to
       | mommy to get their data deleted and just not share it in the
       | first place. The internet was better before this kind of
       | regulation and right to be forgotten. This sort of bureaucracy is
       | just a drain on the productive members of society.
        
         | extr0pian wrote:
         | > People should stop running to mommy to get their data deleted
         | and just not share it in the first place.
         | 
         | Agreed that people should not just hand over personal data,
         | however humans make mistakes and may later that it was a
         | decision that they only now realize was not in their best
         | interest. People open accounts/share personal data when they
         | have to for work/business and then no longer work for that
         | company, or they _think_ they have to, or they have been
         | coerced /tricked via dark patterns.
         | 
         | I've been deleting accounts and requesting my personal data be
         | purged from accounts I created 5 to 10+ years ago - before I
         | was aware of good digital hygiene and that these accounts have
         | information that can later become a liability (whether it's
         | personal/financial data that's been hacked, or the company
         | sells my data to 3rd parties/marketers, or the company is
         | bought out by another company with different privacy polices).
        
         | josephg wrote:
         | A lot of companies don't give you a lot of choices. Want a
         | credit card? We need to verify your identity. Oops, we sold
         | that data to 3rd parties. And they sold it to spammers. If you
         | store my personal data and then have a data breach due to gross
         | negligence, who suffers? I do. Can I sue? Probably not.
         | 
         | I don't want people passing around my data at all. It's mine.
         | And passing it around is creepy. "Just never fill in my data in
         | a web form" is a grossly insufficient answer - I'd need to opt
         | out of the entire modern economy.
         | 
         | There's an easy way for companies to comply with these
         | requests: just don't store people's data in the first place. If
         | you need to store my data, I want your site to be secure. And I
         | want consent. And I want to be able to opt out.
         | 
         | > drain on the productive members of society
         | 
         | Most of these rules target ad companies, and I contest the
         | "productive" part. They can all jump in a lake.
        
       | scohesc wrote:
       | I guess there's the concern for analytics/data harvesting - but
       | it would be nice to see # of requests for data deletion are, even
       | filterable by country - see who the top offenders are which would
       | make it a bit easier to see who the privacy-concerned are the
       | most concerned about.
        
       | trasz3 wrote:
       | [dead]
        
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       (page generated 2023-01-12 23:01 UTC)