[HN Gopher] U.S. universities, rich in data, struggle to capture...
       ___________________________________________________________________
        
       U.S. universities, rich in data, struggle to capture its value,
       study finds
        
       Author : giuliomagnifico
       Score  : 74 points
       Date   : 2022-12-31 17:54 UTC (5 hours ago)
        
 (HTM) web link (newsroom.ucla.edu)
 (TXT) w3m dump (newsroom.ucla.edu)
        
       | eruci wrote:
       | Then give the data away for free to those who might do something
       | useful with it.
        
       | Eumenes wrote:
       | We need more ad-tech startups for the university/higher education
       | industry NOW
        
         | a9h74j wrote:
         | One model: YT for persons without an adblocker.
         | 
         | Or: This lecture brought to you by Pepsi.
        
       | jrm4 wrote:
       | Data is not information. Lots of data is worthless if you don't
       | know what you're looking for.
       | 
       | Perhaps we could actually do something about this if we focused
       | strongly on falsification, but right now there's just going to be
       | a whole lot of Wittgenstein's ruler going on; what people want to
       | look at or see will come first with such an abundance, and
       | there's going to need to be some kind of real filter to make it
       | useful.
        
       | wolverine876 wrote:
       | > The study's authors contend that universities have been slower
       | than organizations in other economic sectors to create senior-
       | level positions focused on data quality, strategy, governance and
       | privacy matters.
       | 
       | Universities are not an economic sector; they aren't profit-
       | making enterprises. They are knowledge- and education-making
       | enterprises.
       | 
       | Do they need more employees who aren't creating knowledge and
       | educating? My understanding is that universities have been
       | greatly expanding such non-core functions.
        
         | fullsend wrote:
         | That's exactly what universities are these days. They sell a
         | signal that says "this worker can do the bare minimum you need"
         | called a Degree. We make the worker get certified themselves,
         | but this is the purpose. To act like modern Universities do
         | anything else today is disingenuous in my opinion. It's like
         | saying people who work in finance are there to allocate capital
         | efficiently. No, they're there to make money. That's it.
        
           | wolverine876 wrote:
           | It's a popular meme but IMHO does not reflect university-
           | level analysis. That exists, but reductionist arguments
           | merely take the worst of someone or something and blow that
           | up to 100%.
           | 
           | For example, everyone feels self-interest, but the
           | reductionist claim it that it's all we are. A simple look at
           | the evidence shows that it's manifestly untrue; people are
           | much more than self-interested.
           | 
           | Similarly universities do and are much more. I know
           | university students and they are learning _a lot_ - I 'm very
           | impressed with the thought and creative effort put into the
           | cirriculum.
           | 
           | The reductionists really hurt themselves and people who
           | listen to them. They wall themselves off from all the good in
           | the world, including education.
        
       | hammock wrote:
       | The abstract suggests higher ed administrators collect data from
       | "research, administrative operations and other sources" but there
       | is one source not mentioned: donors.
       | 
       | I am absolutely sure that donor data is organized, systematized,
       | useful and generates positive ROI.
       | 
       | It's surprising that this study would not mention donor data
       | (unless they had a predetermined "struggle with data" point of
       | view in mind)
        
       | jimlongton wrote:
       | I can't access the original study however taking data, explicitly
       | naming security cameras for example, to "use it or merge it with
       | data from external parties such as publishers or public or
       | private sector organizations" will surely not seriously degrade
       | student and staff privacy, right?
       | 
       | The rush to "exploit" data reminds me of the dot com hype. It's
       | one thing to use available data to make more informed decisions
       | about things from course content to building occupancy. It's
       | quite another to rush towards total surveillance because of a
       | Fear of Missing Out of "exploitable data".
        
         | McSinyx wrote:
         | > degrade student and staff privacy
         | 
         | That's the primary value to be captured right there! Their
         | privacy is highly valued, monetarily:
         | 
         | > authors contend that universities have been slower than
         | organizations in other _economic_ sectors
         | 
         | Education in the US is just pure business.
        
           | a9h74j wrote:
           | Make of it what you will, I just saw on the project censored
           | website that protecting student data is seen by some as a
           | major priority. The article seems more PII and cybersecurity
           | focussed, rather than recognizing the threat of intentional
           | monetization.
           | 
           | https://www.projectcensored.org/ferpa-and-higher-ed-
           | should-p...
        
       | etempleton wrote:
       | There are a couple of challenges at play:
       | 
       | 1. Systems in higher Ed often do not talk and departments tend to
       | be siloed and have drastically different goals and objectives.
       | 
       | 2. There are a lot of privacy concerns as most of the data is
       | students data.
       | 
       | In addition to this, I question what the end goal of the data
       | analysis is? What is the value for a not-for-profit? The goal is
       | going to be based on the department as a college doesn't have the
       | same profit motive. The individual departments typically don't
       | have the resources to do deep data analysis.
        
       | tomrod wrote:
       | This is the type of article that makes me wonder: "therefore,
       | what?"
       | 
       | Yes, absolutely, universities are awash in data they do little to
       | anything with outside of hyperfocused laboratories. I wonder if
       | having central data management groups would be an enabler or a
       | bottleneck, however.
        
         | datadad wrote:
         | [dead]
        
         | Dwolb wrote:
         | Therefore they can't optimize anything.
         | 
         | They have 0 visibility into any of the operations and therefore
         | can't derive any insights or install controls.
         | 
         | They have no idea if:
         | 
         | Some professors more effective teachers than others.
         | 
         | Which days students buy more food.
         | 
         | Whether taking a given prerequisite leads to better mastery of
         | advanced material.
         | 
         | If additional spend is correlated with better student outcomes.
         | 
         | For people in tech businesses, it's such a shocking thing to
         | read it's hard to fathom how any of the leadership at
         | universities find this situation acceptable.
        
           | jimlongton wrote:
           | I didn't go to a prestigious US university but even mine had
           | all this data and used it. In tech we like to think we are
           | the only ones to "get" data. We are not.
           | 
           | Teaching outcomes are evident from exam results, grants won,
           | papers published etc and are routinely used to determine
           | promotions, staffing and more. Food/footfall etc are
           | monitored and predicted by the private catering companies on
           | campus. Budget reviews are comprehensive and require yearly
           | and greater analysis of university performance on a per
           | department basis. All that doesn't even include competitive
           | processes like ranking tables for universities, applications
           | for grants, participation in international research groups
           | etc etc.
        
           | miguelazo wrote:
           | > They have no idea if: Some professors more effective
           | teachers than others.
           | 
           | What are you even talking about? Literally every course at
           | most universities end with an evaluation. Obviously, there
           | are other problematic ways to measure effectiveness
           | (publications). How much that data gets used is another
           | question and varies widely by institution. "People in tech
           | businesses" love to exaggerate the quality of the data they
           | have and its usefulness, hence the Subprime Attention Crisis
           | that is rapidly eroding their cash on hand as the Fed's cheap
           | money and QE dries up.
        
           | lazyasciiart wrote:
           | > For people in tech businesses, it's such a shocking thing
           | to read it's hard to fathom how any of the leadership at
           | universities find this situation acceptable.
           | 
           | I'm in a tech business and it doesn't sound shocking at all.
           | The only things people really have data for is how many
           | people are giving them how much money.
        
           | bee_rider wrote:
           | My school did course evaluations every year, and I'm under
           | the impression that the Professor' performance is tracked in
           | the sense that if somebody was failing too many students, it
           | would be noticed. Beyond that, I'm not sure how one could
           | evaluate teaching without also being a subject matter expert.
           | So this seems more like the sort of thing that ought to be
           | handled by the professor's expert peers, than data people or
           | administrators.
        
       | ghiculescu wrote:
       | This article feels like it took hundreds of words to say nothing
       | at all.
       | 
       | The funniest part was the example of security cameras. What big
       | breakthroughs are universities hoping to achieve with this data?
        
         | [deleted]
        
         | mistrial9 wrote:
         | some industry players want to normalize facial recognition and
         | location tracking
        
           | jimlongton wrote:
           | I had to laugh at one of the authors being Christine L.
           | _Borg_ man. I'm sure all our data will be treated
           | respectfully when fully integrated into their unaccountable
           | profit-driven total surveillance system.
        
         | foreverCarlos wrote:
         | Security cameras in universities seem to be accomplishing...
         | nothing. I am getting very frequent emails (2-3 per week) from
         | one of the top US universities with blurry unusable screenshots
         | of perpetrators stealing items, breaking in, assaulting
         | students, etc. Makes me think - should they not invest into
         | better security instead?
        
         | nonrandomstring wrote:
         | They're being pushed very hard from the supply side while
         | lacking much push-back internally due to dwindling expertise
         | and leadership.
         | 
         | This 4 parter I wrote for Techrights [1] and the Times article
         | that seeded it [2] go into detail.
         | 
         | [1] http://techrights.org/2022/12/28/andy-farnell-on-british-
         | uni...
         | 
         | [2] https://www.timeshighereducation.com/campus/eliminating-
         | harm...
        
       | pcrh wrote:
       | Universities already waste vast sums of money of vice-provosts,
       | middle management, administration, etc.
       | 
       | There's no need to encourage them to start treating their mission
       | as one of data mining in order to "capture" more value from the
       | students.
        
         | foreverCarlos wrote:
         | While I agree with your general skepticism, I also believe
         | there are ways these data could benefit the students.
         | Extracting value from operational data could mean modernizing
         | curriculum, offering more office hours, etc.
        
           | civilized wrote:
           | I think most of the value of "data" is captured in empowering
           | individual contributors to observe their working conditions
           | and the impact of their actions and adapt their strategy in
           | response. The power of the central office spreadsheet
           | wielders is very secondary. (Which is of course not to say
           | that spreadsheets are not valuable, as any teacher knows.)
        
             | foreverCarlos wrote:
             | In an ideal world - yes. But seeing how overworked
             | professors and other staff members already are in top
             | universities, I doubt this is top of mind for them. There
             | are courses with hundreds of enrolled students, weekly
             | homework, practical projects, etc. IMO somewhat centralized
             | DS tools are more suited to handle this load than an
             | individual contributor (a professor in this context).
        
         | blthree wrote:
         | You have a point about the amount of money spent on admin at
         | Universities, but I think you (and most commenters here) don't
         | really realize how bad the data situation is at a lot of major
         | universities. If we want to streamline admin overhead at public
         | universities, there's an incredible amount of time and money
         | wasted due to extremely inefficient use/access to data.
         | 
         | I work as a BI dev at a large Big 10 school (50k students/35k
         | faculty and staff). For all those students and staff, there are
         | a grand total of 3 data engineers, who are responsible for all
         | our central data warehouses, including DBAing our oracle and
         | redshift DBs. Just to get a new (untransformed) table added to
         | the data warehouse from a source takes 6+ months, and that's
         | only if it's from a source with an existing integration.
         | 
         | On top of that, there are at least 50 people I know of whose
         | job is basically to produce one or two reports manually in
         | excel every week, and this isn't even considering people in
         | finance or accounting. I'm talking about simple things like how
         | many active research grants do we have, or how many students
         | have enrolled in certain courses. These are reports (and entire
         | fte positions) that could easily be automated with a single SQL
         | query. Speaking of SQL, outside of the data engineering team,
         | there are only 4 or 5 people who know any SQL out of the 100 I
         | know of in reporting/BI positions. The "advanced" data teams
         | are using MS access as an ETL tool to pull together data for
         | tableau reports.
         | 
         | However, there are a lot of institutional issues that make
         | fixing those problems difficult. For one, while we have a
         | central IT dept, we also have about 10 individual college-level
         | IT teams, which means that data isn't just in different
         | databases, but on a whole separate network. For example, if I
         | want to create a report on student faculty ratio, I need to
         | connect to VPN 1 to export faculty data from redshift, then
         | switch to VPN 2 to export student data from Oracle, then switch
         | to VPN 3 so that I can upload both datasets to our depts SQL
         | server. After all that I can finally write a SQL query to get a
         | student faculty ratio. Oh and when we need to update that ratio
         | in a month, I'll have to go thru the whole manual extract/load
         | process again. Forget automating that, since the network teams
         | have no incentive to allow any tunnelling or bridging from one
         | network to another.
         | 
         | I could rant about this all day, but I think it's fair to say
         | that there are still a ton of low-hanging fruit inefficiency-
         | wise at universities. If we could get universities to value
         | their data more highly, maybe that wod have the additional
         | effect of solving some of these problems and even be a net
         | money saver.
        
       | gchallen wrote:
       | Working in a top-tier computer science department, I find our
       | ability to answer basic questions about the health of our degree
       | program fairly troubling. I think non-academics may be surprised
       | by how much we don't know, and how little useful and continuous
       | data analysis is taking place.
       | 
       | For example: What is our retention rate? Meaning, what percentage
       | of students who start our degree programs complete it. A fairly
       | standard and important indicator of program health. Next, break
       | this down by various cohorts: What is our retention rate among
       | women? And so on. Heck, frequently we can't even answer questions
       | about the current gender ratio within our program--and this is
       | something that has been a focus of our diversity efforts
       | recently.
       | 
       | I've had people say with a straight face that we _cannot_
       | calculate retention because we don't know when students leave our
       | program. But of course someone knows this! And I've been able to
       | produce rough estimates even given the limited data that I have
       | access to. But a lot of educational data is fairly siloed, and
       | frequently the people assigned to perform these tasks don't have
       | much training and tend to give up quickly.
       | 
       | I suspect that many departments just don't have anyone assigned
       | to do even basic educational data analysis on a regular basis,
       | and with access to enough data to run interesting reports. My
       | department is in the process of creating a faculty leadership
       | role around academic data analytics, but my sense is that this
       | will be a very unusual position. (And don't worry--it'll be
       | filled by a faculty member, and not a new administrator.)
       | 
       | And don't even get me started about student evaluations of
       | teaching. Yes, we give a survey at the end of every semester and
       | ask students whether they liked a particular course and
       | professor. No, those answers have very little to do with how much
       | they actually learned. Yes, we could measure learning in other
       | better ways--success in downstream courses, for example. No,
       | people don't tend to do that.
       | 
       | There's a lot of room for improvement here, just working with the
       | data we already have. No need for additional "telemetric
       | signals".
        
         | analog31 wrote:
         | Perhaps one problem is that every college has its own bespoke
         | curriculum and processes, so every data problem is a "little
         | data" problem. Of course there are lots of rationalizations for
         | why every program needs to be unique and special, but does it
         | really benefit the students?
         | 
         | A similar problem in medicine: Every clinic system has a unique
         | set of business processes, and a custom build of Epic. Granted
         | the clinics are competing on which one can develop the most
         | efficient processes, but does the patient benefit?
        
           | gchallen wrote:
           | > Of course there are lots of rationalizations for why every
           | program needs to be unique and special, but does it really
           | benefit the students?
           | 
           | Of course not. What would benefit the students would be
           | having a lot more standardization so that we compare ideas
           | and approaches and determine what works. But the problem with
           | standardized evaluation is that half of the programs suddenly
           | discover that they aren't in the top half--as most of them
           | had previously thought. This seems like more or less what
           | happened to standardized testing in K-12 education.
           | 
           | But, in the context of a specific curriculum, having no idea
           | what is happening and therefore no way to improve your
           | bespoke curriculum is even worse than just deciding to do
           | things your own way.
           | 
           | And it's worse than medicine, because at least they have some
           | common metrics for what it means to be healthy. Whereas,
           | faculty get to assign grades however they want! Imagine you
           | ran a diet study where you both controlled the meals and got
           | to reposition the numbers on the scale at will.
        
         | nobrains wrote:
         | OK, then what?
         | 
         | Then you find out why retention is low.
         | 
         | Then you brainstorm ideas to increase retention.
         | 
         | Then you attempt to apply those ideas. It is at this point that
         | the person responsible for applying those ideas says "been
         | there done that".
         | 
         | Point is, most data dashboards are non actionable. The
         | challenge is to create a good actionable dashboard (i.e. if
         | values cross a certain threshold, then the user should take
         | some action on it).
         | 
         | Once you create an excellent actionable dashboard, you realize
         | it doesn't need a dashboard. It can be a notification.
         | 
         | So, while the data is important, the questions around it might
         | just lead to the same work that was being done anyway.
        
           | gchallen wrote:
           | > Point is, most data dashboards are non actionable.
           | 
           | Maybe you find out that one specific class or set of classes
           | is responsible for a lot of people leaving the program. So
           | you zero in on that part of the curriculum and improve it.
           | Sounds pretty actionable to me. We've actually done similar
           | things on a smaller scale (week by week) to improve student
           | success in my course.
           | 
           | But of course you don't know anything until you do the
           | analysis.
        
           | josephg wrote:
           | > The challenge is to create a good actionable dashboard
           | 
           | Huh? You don't need a dashboard to make use of data. The best
           | use of data in my mind is asking and answering questions.
           | 
           | Eg, maybe your program has a low number of graduating female
           | engineers. Why? Maybe they're dropping out along the way.
           | Maybe female intake is low. With the data you can answer
           | these questions.
           | 
           | The graduating rate of female CS students is low, but is it
           | abnormally low compared to other schools? You investigate and
           | - everyone has an equally low rate except one place where
           | it's 50/50. The data has led to a question - Why? What are
           | they doing differently? And so on.
        
           | 1auralynn wrote:
           | Many times you need the data/visuals to get funding to
           | actually implement ideas.
        
           | roenxi wrote:
           | In my experience it is generally worse than that. If a
           | program has a retention rate of, say, 30% then it isn't like
           | that is going to come as a surprise. Data generally reveals
           | things that are very obvious. It is easier to read a
           | situation by talking to a few people and asking simple
           | questions. Which raises further questions about why a data-
           | driven approach is needed.
           | 
           | The value in data driven approaches is high, but it takes a
           | rare person to figure out why. Traditionally data has
           | actually been a communication tool for things that are
           | already known. That isn't at all how people expect it to be
           | used, everyone seems to anticipate it is used to make
           | decisions.
           | 
           | An organisation resisting data is bad news because it will
           | struggle to talk about things that everyone knows to be true.
        
         | trop wrote:
         | An anecdote from someone in IT at a major university: The
         | registrar has two employees whose sole job is to write SQL
         | queries. These are to answer basic questions such as, "How many
         | undergraduates are currently enrolled." And it turns out that
         | this is a nearly impossible question to which to give a
         | definitive answer.
        
           | MaxBarraclough wrote:
           | Shouldn't the finance folks know that kind of thing pretty
           | definitively?
        
         | wolverine876 wrote:
         | Hazarding an uninformed idea: If organizationally the
         | department isn't geared toward this kind of analysis, what if
         | you opened up the data, and let whoever wanted to work with it
         | do their thing. Probably a perfect environment for crowd-
         | sourcing, given the expertise and resources.
        
           | josephg wrote:
           | The most interesting data is usually about people. This data
           | usually shouldn't be shared for obvious privacy reasons.
           | 
           | And anonymising data sources is a notoriously fraught task.
        
       | zitterbewegung wrote:
       | I was in a social network research laboratory. Some of the best
       | people at the lab went into industry while the others did do post
       | docs. The professor that worked at the lab also went to Microsoft
       | Research. Honestly if you were to go the route of being a
       | professor or from MANGA what would you choose? Also, I think
       | there are laws and also rules within Universities that would
       | preclude the study to capture value and even then you would have
       | to hire data analysts that would be external to being a professor
       | so I think it would be hard to compete with MANGA in that regard
       | also.
        
       | nonrandomstring wrote:
       | There's a troubling tone behind this article.
       | 
       | It's a prophecy that demands to be fulfilled.
       | 
       | Starting with the premise "Data is useful", it proceeds to pick
       | at all the ways we've failed to make it useful... and we're
       | damned well going to make it useful if it kills us!
       | 
       | Maybe, just maybe (for those that dabble in the sceptical,
       | explanatory game we call science) it might be that "bare data"
       | has little use within certain contexts... say those that by
       | definition are on the cutting edge of knowledge and reality, best
       | steered by imaginative vision of leading experts.
       | 
       | Data driven market cybernetics may be very useful in some
       | industries, such as ones with physical logistics, complex supply
       | chains, rapidly shifting supply sources and demand sinks. But the
       | primacy of "data uber alles" should not be one-size-fits-all.
        
         | lukev wrote:
         | There's a cost/benefit curve here.
         | 
         | Having data can undeniably be useful. The question is, how much
         | ROI does the insights in the data provide, relative to the cost
         | to build the organizational infrastructure capable of
         | extracting these insights?
         | 
         | And there's a bootstrapping problem, because often it's hard to
         | calculate the potential ROI without actually going through the
         | work of building the infrastructure to process the data.
        
           | nonrandomstring wrote:
           | Indeed, absolutely true. And furthermore, sometimes the value
           | of data, and of possible other sources, doesn't emerge until
           | you start analysis and then deductively see new collection
           | opportunities. It's a to-and-fro process.
           | 
           | > how much ROI does the insights in the data provide,
           | relative to the cost to build the organizational
           | infrastructure
           | 
           | Having seen the workings of academia for a long time now I'd
           | argue very little.
           | 
           | But I think the problem is more subtle. A Heisenbergian
           | problem. When data collection involves people you have a
           | triple problem of intrusion, distraction, and ossification.
           | the act of trying to create a "data driven culture" in some
           | contexts simply kills what's there. The cost of this, in
           | addition to the bootstrapping costs of sensors and analytics
           | are paralysing.
           | 
           | Academia, by its very nature, if properly functioning,
           | demands to be dynamic. If it's good, it will not stand still
           | long enough for you to look at it. And if you measure it "too
           | hard" it will evaporate as all the good people who resent
           | ossification leave.
        
         | stevenally wrote:
         | The old "solution looking for a problem" problem.
        
         | xwolfi wrote:
         | I think it's simpler: imagine you're the NSA and decide to
         | transcribe every phone call ever made to text: you'll spend
         | gazillion in storage, connectivity and processing for the
         | capture, and spend a gazillion squared on post-capture text
         | analysis to find "something", like "who is communist in
         | Atlanta", and not even be able to make it find the communists
         | pre-emptively, before it's too late and they already donated $3
         | to a local chapter.
         | 
         | There can be too much data. There are questions you cannot
         | answer even by collecting all data, unless you have no time or
         | food cost constraints but the value of your answer will
         | decrease with the time distance from the moment the question
         | was asked. In a million year you might know for sure who was
         | communist in Atlanta during the 2000s, year by year, block by
         | block, but you may care less by then.
        
           | wolverine876 wrote:
           | I expect Facebook can easily identify most communists are in
           | Atlanta.
        
         | Jibbedeyeah wrote:
         | One man's troubling tone is another man's dystopic reality.
         | 
         | I read a comment on here months ago about someone who enabled a
         | hotel chain to process the data coming from the motion
         | activated lights in every hotel. The chain was able to track
         | workers with this data and cracked down on people taking too
         | long of breaks.
         | 
         | And now a personal anecdote. The business I used to work at had
         | an ID badge door you had to use to enter the smoking area. I
         | was told by someone I trusted that when layoffs came, a member
         | of management asked for a list of the people that used that
         | door. The people on that list were prioritized for termination.
         | 
         | "Universities are literally awash in data. From administrative
         | data offering information about students, faculty and staff, to
         | research data on professors' scholarly activities and even
         | telemetric signals"
         | 
         | Why are professors' telemetric signals even being discussed?
         | Are publicly listed office hours not enough? My dogs got
         | chipped without their consent. Do professors deserve more
         | dignity than my dogs?
        
         | taeric wrote:
         | This is generalizable. "____ is useful" is rarely (ever?) true
         | by itself. Gasoline? Solar Panel? Turbine? Wings? Extra Food?
         | Fertilizer?
        
         | [deleted]
        
       | carbocation wrote:
       | Oh good - an opportunity to use "begging the question" for its
       | original meaning.
       | 
       | I don't see a single example of "success" in the article. (They
       | said "We unexpectedly found a pervasive void of infrastructure
       | thinking and a relatively limited set of data-informed planning
       | successes" but I must have missed the successful example.)
       | 
       | So the entire article describes what they think should be done,
       | without any successful examples to show that anything useful can
       | be done in the first place.
        
       | colechristensen wrote:
       | Honestly, down with data science. Down with university
       | administration.
       | 
       | Stop running dragnet data collection on unwilling participants
       | and stop using it to try to "optimize" your interactions with
       | them.
       | 
       | This data shouldn't exist, it's value shouldn't be exploited.
        
       | lifeisstillgood wrote:
       | Because it does not "belong" to them. It belongs to all science
       | and all society, whom will through creative destruction find ways
       | to extract the value for everyone.
       | 
       | The same applies to corporations, landholders, monarchs and
       | parliaments and governments.
       | 
       | New year is bringing out my fundamentals :-)
        
       | wjnc wrote:
       | Obviously I'm 20 years past university and nearer being the
       | paying parent, but why oh why should university "capture the
       | value of data". They should offer affordable education (if you
       | believe in the value of tertiary education) and affordable
       | signaling of abilities (if you don't). A recent post by John
       | Cochrane [1] somewhat pointed out the absurdity in US education,
       | Stanford specifically. Stanford itself mentions 15750 non
       | teaching staff members on 2288 professors. My kids K12 (EU) runs
       | on about 6 administrators (excluding cleaning, but including all
       | other staff) for 22 teaching staff, including upstream shared
       | services in the city. In a high school the ratio is probably even
       | better.
       | 
       | 15750 administrators wanting to capture the value of data is just
       | plain silly. (I'm going overboard here, but it's about an order
       | of magnitude of difference! I know of 50% differences in
       | FTE/value in the market I work in, but x10...)
       | 
       | [1] https://johnhcochrane.blogspot.com/?m=1
        
         | Retric wrote:
         | Public schools depend on a lot of administrative support
         | outside the physical school its self. Buss drivers for example
         | aren't managed at the individual school level because they
         | transport students to multiple different schools.
         | 
         | This extends through a huge range of administrative functions
         | for everything from calling snow days to collecting taxes to
         | pay for the school etc.
        
         | ordersofmag wrote:
         | A big chunk of that 15,000 are professionals engaged in
         | research activities (mostly funded by grants and other external
         | funds) e.g. the 1600 folks involved in running the Stanford
         | Linear Accelerator, and activities like fundraising and
         | finances. They mostly are NOT folks 'administering' the faculty
         | in any way. So the comparison with your kid's school is not
         | meaningful. Not to say there are perhaps more administrators
         | than might be ideal. But these numbers aren't helpful in
         | understanding whether that's true.
         | 
         | Also, it's worth noting that Stanford is in fact free for folks
         | under the median household income in the U.S. (roughly
         | speaking) which seems pretty 'affordable'. Of course the
         | economics of one of these large-endowment, research intensive
         | institutions is pretty much unrelated to their teaching
         | function. But that just highlights the weakness of using gross,
         | whole-institution numbers of people/dollars for any sort of
         | comparison. Big universities serve lots of ends (not just
         | teaching undergrads) and so the teasing apart the economic
         | picture (and whether it's efficient at meeting it's many goals)
         | is complicated.
        
       | MengerSponge wrote:
       | Oh, so we need a Vice-provost of Data. That's what is keeping
       | universities, otherwise homogenous and well structured, from
       | aligning on data infrastructure and strategy.
        
       | civilized wrote:
       | As a data scientist, I think most data is useless, but there is
       | an addictive, video game-like quality to throwing lifeless
       | spreadsheets into a machine and having colorful visualizations
       | come out. It's kind of like a very boring video game for adults
       | that makes them feel like they're working, when they're actually
       | just enjoying colorful abstract shapes and colors. To be honest,
       | this is probably a sizable piece of why I'm in this line of work.
        
         | nonrandomstring wrote:
         | > It's kind of like a very boring video game for adults that
         | makes them feel like they're working,
         | 
         | Absolutely love it.
         | 
         | Let's distinguish a few things though. "Data science" seems
         | like a pretty weird name. I mean, it's just "Science" right. Of
         | course there's statistics, mathematics, signal processing,
         | systems analysis, machine learning... all the good things that
         | you and I are into.
         | 
         | But how does this get huddled uncomfortably beneath the
         | umbrella "Data science"?
         | 
         | I think the answer is found by asking about the _ends_ of data
         | science, the old Cui Bono?
         | 
         | There's the raw entertainment value you mention. It's cool to
         | have knowledge and visualise it. Sensors, transducers,
         | processing is fun.
         | 
         | Then there's legibility. That is political and is about
         | control.
         | 
         | What most _scientists_ are doing with data is either hypothesis
         | testing or combing for causal relations to then abductively
         | feed back into hypothesis generation.
         | 
         | What most business people are trying to do is _optimise_ , and
         | adjust constraints and parameters. It's modelling for the most-
         | part. It's ancient and goes back to linear analysis and
         | regression from before the last century.
         | 
         | Security people are looking for stress signifiers, suspicious
         | patterns with various triggers, selectors and tripwires.
         | 
         | Financial people want fortune telling. They want the models to
         | extrapolate into beautiful hockey sticks.
         | 
         | Within any organisation we may need to do one, a few, many or
         | none at all of the above. The problem then is that "Valuable
         | data" is such a broad, open prospect it seduces gushing,
         | credulous administrators into valuing the process, and the
         | tools, but not the ends.
        
           | judge2020 wrote:
           | The job description for a data scientist isn't necessarily
           | consistent across companies, but I can imagine a good
           | description would be to act like a real scientist in that you
           | collaborate with product teams to figure out what experiments
           | to run, what data to collect, and how to visualize that for
           | both the product and business team to decide on their
           | approach to make the company more money, ie. specializing in
           | a/b testing and experimentation. A problem I see is creating
           | a data science team just to follow the trends and
           | specifically requesting they try to "study user behavior" or
           | something in hopes the data shows some underlying trend that
           | triggers an "eureka!" moment.
        
           | selimnairb wrote:
           | Agree that the term data science is strange. Data engineer
           | seems like a better name. Science implies rigorous hypothesis
           | testing guided by a theories of how particular systems work.
           | Not sure that applies to most "data science" work.
        
             | civilized wrote:
             | Already taken. Data scientists are data engineers, and data
             | engineers are data warehouse workers and janitors.
        
               | nerdponx wrote:
               | Not at all. Data engineers are data engineers. Data
               | scientists are a mix of statisticians, machine learning
               | researchers, and data analysts.
        
         | foreverCarlos wrote:
         | Agreed! It all probably started with big tech promoting the
         | "data-driven decision" paradigm. Of course, in many cases this
         | approach is effective, but it's not a panacea and has its
         | limits. It's tempting to interpret availability of any data as
         | an amazing untapped resource, but in many cases analyzing it is
         | just a massive waste of resources and could be more effectively
         | replaced with traditional tools (surveys and such).
        
         | shagie wrote:
         | > but there is an addictive, video game-like quality
         | 
         | Have you looked at the Financial Modeling World Cup?
         | https://www.youtube.com/channel/UCOlnCUAKLENyFC8wftR-oNw
         | 
         | Its tagline is: "Excel Esports. Yes, It's a thing"
        
         | porknubbins wrote:
         | You perfectly described why I became disillusioned with any
         | kind of data science job. The feeling that most of the time
         | data is used to support preexisting bias and can be arranged to
         | say anything you want. Interesting that you know this and enjoy
         | it despite that.
        
         | comfypotato wrote:
         | Only slightly related to your very funny comment here, you
         | might enjoy "The Visual Display of Quantitative Information" by
         | Edward Tufte. Not only does he help you to best make the
         | abstract shapes and colors, but there's an added aspect of the
         | visuals that tickles the mind. That added aspect is how easily
         | some information is communicated along with the image. It's
         | along the lines of how sometimes someone can tell a joke just
         | by saying something as concisely as possible (even if the
         | content isn't humorous).
         | 
         | Like you said, whether or not the visuals provide any value is
         | a completely different line of discussion.
        
         | koz_ wrote:
         | This definitely applies to programming as well. It's not
         | uncommon to see people happily churning out mountains of highly
         | redundant and repetitive code, or zealously pursuing far-
         | reaching nit-picky refactors of dubious benefit and I think
         | it's simply because the act of writing code and running tests
         | and watching them go green is fun.
        
         | seydor wrote:
         | Sounds like finance and advertising
        
       | lukev wrote:
       | I have no doubt the problem is _worse_ in academia, but to be
       | quite honest nobody is really doing a good job at curating,
       | governing and unifying data across large organizations (at least
       | without extreme expense.)
       | 
       | Just look at the treadmill of architectures designed to "solve"
       | this problem: integrated databases to "data warehouses" to
       | "linked data" to "data lakes" to "data fabric" to "data mesh."
       | 
       | Organizations that succeed do so because they have the resources
       | to prioritize data management, and do so at significant team size
       | and expense. But any organization that doesn't (or can't) view
       | data curation as first class, top-line budget isn't in a position
       | to capture even a small part of the theoretical value of their
       | data.
       | 
       | Consider the "data mesh" architecture, the latest fad in this
       | space. It basically assumes that not only do you have a dedicated
       | data curation team, each data source also has it's own dedicated
       | team of curators capable of productizing data sources.
       | 
       | That kind of thing is simply out of reach for most organizations.
        
         | jerglingu wrote:
         | Observation/mini rant: unfortunately the data industry is both
         | very susceptible to fads and hype, and does not have widespread
         | standardization or a generally-accepted set of best practices.
         | The subset of data "influencers" whose discourse occurs mostly
         | through Twitter and Substack have especially heavy sway in what
         | is the current Data Big Thing. These people introduce new
         | buzzwords and ride them to the mainstream, or redefine what
         | were previously more-or-less anchored down concepts into new
         | interpretations. It feels tepid and arbitrary, almost
         | postmodern. On top of this, much of the "thought leadership" is
         | being driven by individuals who lean heavily towards the soft-
         | skill side. So we have a heavy overindexing on strong opinions
         | around organizational methodologies, team structure and
         | roles/responsibilities, and other Big Ideas without much
         | engineering representation or consideration. What spawns from
         | this are things like the "data mesh" and the bastardization of
         | both data concepts and clear communication/thinking. The data
         | mesh white paper perfectly encapsulates this[1]. I challenge
         | anybody to try to read it and understand what the hell the
         | author is even vaguely trying to say after a few passes.
         | 
         | [1]: https://martinfowler.com/articles/data-mesh-
         | principles.html
        
           | lukev wrote:
           | I do see what you are saying, though I think a lot of what
           | they say makes somewhat more sense if you are familiar with
           | their consulting "bubbles" and the language used within them.
           | 
           | But the problem exists even on a concrete technical level.
           | Look at how many different "big data" products are out there.
           | The Apache project _alone_ has probably 15 different tools
           | that largely overlap.
        
         | le-mark wrote:
         | I lived through an acquisition in the teens that I feel was an
         | illustrative story. An old financial services provider embarked
         | on a massive, whole organization modernization effort. The new
         | CEO went all in and actually made the necessary investment in
         | staff and headcount, which was remarkable in itself.
         | 
         | A big part of the effort involved providing customers with big
         | data solutions and all the implied benefits that would entail.
         | They jumped aboard the hype train with gusto. Each quarter
         | progress was reported and margins improved with a clear upward
         | trend. From the trenches it was clear that even with the
         | investment made, it was still not enough to reach any of the
         | goals.
         | 
         | After a year of "modernization" the company was acquired, the
         | buyer literally salivating over the coming profit margin
         | increase and "synergies" in selling into related markets. After
         | another year post acquisition it became clear that the benefits
         | were simply out of reach, and the profits did not arrive. The
         | acquiring company was left with the low margin business it had
         | always been. Layoffs ensued as the buyer sought to salvage
         | something from the transaction.
         | 
         | Turned out the entire modernization and big data effort had
         | been an elaborate bait and switch committed by the board and
         | CEO of the acquired company, masterfully executed.
        
           | hammock wrote:
           | >Turned out the entire modernization and big data effort had
           | been an elaborate bait and switch committed by the board and
           | CEO of the acquired company
           | 
           | Are you saying that rhetorically, or do you actually believe
           | (perhaps with evidence) that the modernization and big data
           | effort was not undertaken in earnest?
        
             | le-mark wrote:
             | > masterfully executed.
             | 
             | I feel like this part you omitted clarifies my opinion on
             | the matter.
        
           | WrtCdEvrydy wrote:
           | Same as it ever was.
        
       | bee_rider wrote:
       | It seems like a somewhat weird mismatch -- the described benefits
       | are things like curriculum improvements and hiring better
       | instructors, which I think most people (including most
       | professors, I think, despite the fact that they'd be on the
       | receiving end of this) would be in favor of.
       | 
       | But including security cameras in the list of tools seems... odd?
       | What would they tell you? Classroom attendance I guess. But all
       | that tells you is that the instructor is either so bad that
       | nobody bothers showing up, or so good that their slides,
       | recordings, etc are enough for the students to skip class
       | sometimes. (And if you measure the number of students in the
       | classroom, attendance will just become mandatory, this is dumb).
       | 
       | In general universities should be pretty inefficient I think.
       | They are places where young people go to learn and try things
       | out. Including student employees. If a university has no waste,
       | that indicates that it hasn't given enough possibly-unqualified
       | undergrads enough resources to accidentally misuse.
        
         | yucky wrote:
         | > In general universities should be pretty inefficient I think.
         | They are places where young people go to learn and try things
         | out. Including student employees. If a university has no waste,
         | that indicates that it hasn't given enough possibly-unqualified
         | undergrads enough resources to accidentally misuse.
         | 
         | The problem is all the extra money (yes, pretty much all of it)
         | has gone to building up the administrations, not into resources
         | that actually help students. And the students certainly haven't
         | turned out smarter as a result.
         | 
         | Universities have turned into a jobs program for people looking
         | to work in education administration.
        
       | amelius wrote:
       | University data is getting outdated very quickly. Large companies
       | have taken over the role of data curators.
       | 
       | I personally think this is wrong. Big tech companies should build
       | hardware, while government agencies should use that hardware to
       | curate our data. Like how it was near the beginning of the
       | internet. Companies should be as far away from our data as
       | possible.
        
         | robertlagrant wrote:
         | I think the exact opposite: government should know as little as
         | is required to provide its services, as should any company. If
         | you imagine a company can do damage with your data, wait til a
         | bad government has it.
        
           | [deleted]
        
       | paultopia wrote:
       | There are so so so so many reasons for this. Research data: hard
       | to centralize because subject to impossible conflicting demands
       | from funders and human subjects IRBs, and in the hands of
       | ferociously independent faculty. Students: privacy laws and worse
       | than that over-cautious university counsel and administrators who
       | are afraid of running afoul of those laws. Administrative data:
       | stuck in a bunch of individual bureaucratic buckets that don't
       | talk to one another because universities are badly managed in
       | general, also in the clutches of horrific enterprise software
       | platforms made by the worst companies in the world (like oracle)
       | and administered by IT people who aren't paid market rates.
       | 
       | University data projects tend to succeed if and only if they're
       | turned over to librarians, who are typically the only people on
       | campus who have any clue how to do such a thing.
        
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