[HN Gopher] Freedom Mobile's 4 digit password limit
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       Freedom Mobile's 4 digit password limit
        
       Author : Nullificus
       Score  : 32 points
       Date   : 2022-12-29 20:17 UTC (2 hours ago)
        
 (HTM) web link (null.pink)
 (TXT) w3m dump (null.pink)
        
       | Nullificus wrote:
       | It's clear I don't know how to handle this. I'm hoping someone
       | here can pass it along to the correct people and have them
       | actually listen.
        
       | 0xbadc0de5 wrote:
       | Weak security sucks. However, this has been known about for
       | years. People at Freedom Mobile know about it, customers know
       | about it, the parent company knows about it. It's just that
       | nobody has prioritized fixing it. Having seen the insides of
       | several Canadian telco's security branches, it's a mixed bag.
       | Some are better than others, but in general smaller, non-RoBelUs
       | (Rogers, Bell, Telus) carriers tend to have atrocious (or non-
       | existant) security. And even among the big-3, there are marked
       | differences in their security maturity levels.
        
         | [deleted]
        
       | UI_at_80x24 wrote:
       | It's clear the only way to achieve progress in the world today is
       | 'Name & Shame'. Hell, I've got better security for my email then
       | I can get from Canadian Banks! I'm not surprised that Freedom
       | Mobile is so lax.
       | 
       | I've been a customer since they were originally called "Wind" (at
       | the time it was the only company that my N900 would work with).
       | The only thing that they had going for them over the competition
       | was good prices. That's barely accurate anymore. I hate all
       | Canadian telecommunications companies.
        
         | scohesc wrote:
         | Canadian telecoms have to be one of the most oligopolous (is
         | that a word?) set of companies in the country.
         | 
         | Telus, Bell, Rogers all 'competing' with each other, each of
         | them owning several 'budget/flank' brands so they can capture
         | even more of the individual market segments.
         | 
         | It reminds me of tool manufacturers like Black and Decker
         | creating (absorbing/buying out) once reputable brands that
         | capture individual market segments (Dewalt, Craftsman, Stanley,
         | etc.) - now it's been optimized down to cost, market capture,
         | and quality/performance of tools.
         | 
         | Back to cell phones - I understand there's only so much
         | spectrum to go around which limits what companies can afford to
         | license/purchase from the government, along with how much
         | throughput you can throw from those frequencies - but still!
         | 
         | I don't understand why Canadians pay so much for basic features
         | in $/GB for example - they have some of the highest cost
         | cellphone plans in the world!
        
           | klyrs wrote:
           | As somebody who uses the 'budget/flank' brands, they always
           | _start_ cheap but they ratchet the prices up and the features
           | down, so after 2-3 years of using one, I 'm looking for the
           | next brand to switch to.
        
             | willhslade wrote:
             | I'm no shill but Mirgin Vobile during Black Friday was
             | actually competitive this year.
        
         | 908B64B197 wrote:
         | > Hell, I've got better security for my email then I can get
         | from Canadian Banks
         | 
         | At this point why not switch to a US one?
         | 
         | > I hate all Canadian telecommunications companies.
         | 
         | Seems every thread about telecom ends up with a rant about
         | Canadian providers. Why is the country so backward? They had
         | Nortel and Blackberry not long ago.
        
           | voisin wrote:
           | > At this point why not switch to a US one?
           | 
           | As a Canadian I offer two things:
           | 
           | 1) it is a pain for people to call you and have to pay long
           | distance every time they call. Yes, long distance to the US
           | is still a major thing in Canada.
           | 
           | 2) I recently moved but kept my old phone number / area code.
           | The number of times I call people and they don't answer but
           | then call me back right away and say "oh I saw an Ontario
           | number and thought it was spam" is probably 4 out of 5 calls
           | I make. People aren't as accepting of non-local area codes as
           | in the US. Probably because of the ridiculous number of scam
           | calls we get.
           | 
           | Edit: > Seems every thread about telecom ends up with a rant
           | about Canadian providers. Why is the country so backward?
           | They had Nortel and Blackberry not long ago.
           | 
           | Because Canadian providers are in bed with the competition
           | bureau and other regulators that essentially allow them to
           | twist the rules to ensure the current oligopoly is permanent
           | and allows them to charge the highest mobile rates in the
           | world, by far. Canadian consumers by and large hate the
           | situation but politicians don't listen and it isn't a big
           | enough issue for a complacent populace to vote on.
        
       | ilrwbwrkhv wrote:
       | Once again the great nation of Canada and Canadian businesses
       | show their absurd levels of mediocrity. Every single business is
       | like this. Filled with low quality, nepotism, low ambition, zero
       | competition and zero hope for the future.
        
         | ec59cb1659 wrote:
         | If you are competitive, ambitious, and meritocratic you're
         | supposed to move to the USA and leave the rest of us alone to
         | be mediocre in peace. Brain drain is the Canadian way.
        
       | ec59cb1659 wrote:
       | Login requires 2FA, though. Can that be bypassed?
        
         | Nullificus wrote:
         | It's a five-digit pin you can guess at infinitely.
        
           | ec59cb1659 wrote:
           | How? The login screen only allows 4 digit pins, and if you
           | get it right then you have to confirm with 2FA.
        
             | Nullificus wrote:
             | Getting the correct phone number and pin combo is step one.
             | That's the four digit pin.
             | 
             | Step two is as many tries at the 2FA as you would like. The
             | format is 0#####. It will take some time for sure, but you
             | get to control the phone number as your prize
             | 
             | Alternatively, the 4-digit pin is the security for their
             | support line. You can obtain that without guessing the 2FA.
             | Social engineering takes care of the rest.
        
               | TYMorningCoffee wrote:
               | From the article it was not clear that the 2FA was the 5
               | digit pin.
               | 
               | 10 guess every 10 minutes with an expectation that after
               | 5000 guesses you'll have a correct guess is 3.4 days
               | (500*10 minutes).
        
               | Nullificus wrote:
               | There's no timing limits but your own, the only limit I
               | could note is 10 per code. You have to guess a lot, but
               | you don't get stopped. There's also nothing you can do as
               | a target, even if you know you're a target. Support
               | cannot disable your account.
        
               | ec59cb1659 wrote:
               | Mobile account authorization is critical for national
               | security because of the rampant requirement to use
               | cellphones as 2FA / password reset for everything else,
               | including GC Key itself. The government needs to step in.
               | The question is what particular person in the government
               | has the power and motivation to do so. Have you tried the
               | CCTS? CSE? They might have some power, but the upcoming
               | potential Cyber Security C-26 act should spell it out for
               | them.
               | 
               | It should be doable to find some big fish to take this
               | on, especially since everyone is vulnerable to SIM swaps
               | assuming every other Canadian phone company has such lax
               | security.
        
               | Nullificus wrote:
               | I worked with the Office of the Privacy Commissioner of
               | Canada(OPC) on this a few years ago. I don't have
               | credentials and that's enough for them not to take it
               | seriously.
               | 
               | I'm the only reason the 2FA is there. That change was the
               | only change they would commit to. A few days ago is the
               | first time since that I've logged into my account.
               | 
               | I'm planning to contact the Competition Bureau tomorrow
               | with the information. They are currently looking at
               | Freedom's viability under a significantly less powerful
               | company than Shaw Communications Inc.
        
               | ec59cb1659 wrote:
               | I dunno, but it doesn't really seem like Privacy or
               | Competition is the right angle for this, they're luxuries
               | after all, and it's not really relevant for those
               | political maneuverings. Security is more important. The
               | right actors could hack the entire financial system and
               | more with these kinds of vulnerabilities, with targeted
               | sim swaps. Take for example, the currently unfolding
               | Twitter hack that puts 400m Twitter users' phone numbers
               | up for grabs - including every big fish there is.
               | 
               | Call yourself an anonymous Russian hacker and that might
               | get their attention.
        
               | Nullificus wrote:
               | I will reach out to CSE and CCTS when they open as well.
        
               | ec59cb1659 wrote:
               | Thanks a lot for doing this!
        
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       (page generated 2022-12-29 23:01 UTC)