[HN Gopher] O Holy Crap
       ___________________________________________________________________
        
       O Holy Crap
        
       Author : RickJWagner
       Score  : 235 points
       Date   : 2022-12-22 12:48 UTC (10 hours ago)
        
 (HTM) web link (www.thefp.com)
 (TXT) w3m dump (www.thefp.com)
        
       | somehnacct3757 wrote:
       | I just don't see it. My pens and my matchsticks work fine. My
       | gloves are still gloves five winters later. Potato peeler, peels
       | potatoes.
       | 
       | I think the author doesn't understand that there's a tier of
       | disposable goods for just about everything and if you don't shop
       | wisely you'll take some of it home.
       | 
       | Appliances for example: don't buy them from web pages and don't
       | listen to Wirecutter. This is just letting marketers tell you
       | what to buy. Instead go to a showroom that also repairs
       | appliances. They'll know exactly which contemporary brands are
       | crummy because they'll have been fixing them.
       | 
       | Specialty stores will also have the entire price range for the
       | product so you can see what quality costs for that good.
       | Marketers prey on us during times of inflation, making their
       | cheap goods look high end before we adjust to inflated prices. If
       | you've only ever shopped appliances at places like Target, Best
       | Buy, or Home Depot, you may have never seen a high quality
       | appliance in your life. And if a brand you like starts showing up
       | in these stores, run. (Famously, Levi in Walmart.)
        
         | JoeAltmaier wrote:
         | If only. My three-generation appliance store sold me a fancy
         | dishwasher that wouldn't release soap - the little door jammed
         | against the wire rack in operation, opened a quarter inch and
         | finished with a wad of gummy soap still inside. No way it could
         | ever work.
         | 
         | The store claimed it was 'supposed to work that way'. Lame.
        
           | unregistereddev wrote:
           | I've seen this problem before. While it's not a smart design,
           | it usually works. Your racks are likely not pushed all the
           | way into the dishwasher. It's possibly an installation
           | problem; if the dishwasher is not level, gravity will pull
           | the racks towards the door. Try adjusting the feet under the
           | kickplate to raise the front of the dishwasher.
        
             | JoeAltmaier wrote:
             | Nah. I returned it, for one that didn't need me to fix it's
             | defects.
        
         | user3939382 wrote:
         | > there's a tier of disposable goods
         | 
         | There are some product categories for which no strong options
         | exist. For example, contemporary, top-of-the-line Kitchen Aid
         | mixers have intermittently been produced with plastic motor
         | parts. Go look at the reviews for sewing machines.
         | 
         | Klein tools, which have historically been super high quality,
         | made in USA, has started mixing in cheaper made in china
         | products. Chippewa boots (Warren Buffet company) same.
         | 
         | These are examples in a sea of examples. This is a trend.
         | 
         | MBA types move into companies with brand trust and loyalty
         | built slowly for decades, and mortgage it for shot-term profits
         | by slipping in cost cutting measures. It takes consumers a
         | while to catch on, and by then the execs have a nice line item
         | for their resume. Or the holding company behind the changes
         | divests, leaving a hollowed out husk of a brand behind them.
        
           | crystaln wrote:
           | Yes this. And it is hard for quality to compete with brand
           | equity.
        
           | syntheweave wrote:
           | I believe some of this comes down to the product category
           | being redefined over time.
           | 
           | Kitchen appliances are really prone to this because the major
           | processes actually needed in the kitchen - heat, cool, cut,
           | stir - are all variations on a theme, and some of the
           | processes have been usurped by "service" versions where the
           | ingredient is pre-processed, e.g. instead of grinding coffee,
           | buying pre-ground or instant.
           | 
           | Where pre-processing works well, it becomes the norm, and
           | then what follows is that the traditional product gets cost-
           | cut into oblivion, until, decades later, some kind of
           | artisanal movement springs up and there's interest in quality
           | options again. Coffee really did follow this pattern, the
           | original instant coffees set the norm for most of the 20th
           | century, even though everyone can tell that they're nothing
           | like freshly ground coffee.
           | 
           | With the biggest, most-frequently needed stuff - stove,
           | refrigerator, knives, pans - you can find good options in any
           | year, especially if you search for the "do exactly one thing
           | well" options in the category, like chest freezers. Once you
           | get into a more specific category the pressure is off,
           | though, and companies are more likely to sell you a
           | disposable "experience".
        
           | somehnacct3757 wrote:
           | Kitchenaid, Cuisinart, these are the kinds of brands I'm
           | talking about. They had their moment last century but the
           | brand has been transferred to a new owner, or they've
           | switched to volume sales in a big box retailer, or both.
           | 
           | Kitchenaid is not a good brand. They haven't made top-of-the-
           | line anything in decades
        
           | jemmyw wrote:
           | When it came to mixers I got a large Kenwood over a
           | KitchenAid because it has a 10 year warranty vs 1 year for
           | KitchenAid. People claim that modern Kenwood mixers aren't as
           | good since manufacturing was moved to China, but if they're
           | still standing by the products with a long warranty then they
           | can't be that bad.
        
       | pmarreck wrote:
       | When everyone is manufacturing crap, there's value in non-cheap,
       | good, honest products.
       | 
       | Too bad all of our manufacturing went to China, a culture that
       | has no concept of honesty. https://www.straitstimes.com/asia/in-
       | china-honesty-is-not-th...
       | https://www.scmp.com/lifestyle/article/1879850/chinese-most-...
       | 
       | I recently replaced a knockoff Leatherman (which of course broke
       | without being old) with a real one. It worked so well, I bought
       | two. https://www.leatherman.com/ I first discovered these when I
       | worked in the USAF in the 90's. They're not cheap, but one should
       | support quality products with your hard earned cash.
       | 
       | I also needed to replace my belt recently. Discovered
       | https://ansonbelt.com/. I'm not sure where they're manufactured,
       | but they're quality belts with a unique self-measuring system and
       | a latching mechanism.
        
       | throw827474737 wrote:
       | Those articles and our experience about modern obsolescense and
       | optimizing the last cent of products out increase... yet I'm not
       | seeing really the counter trend, but maybe it is yet so hidden I
       | have just not found it? If anyone has..
       | 
       | Why are there no companies claiming robustness / longevity above
       | everything else? Really (my wife might have a say still), I would
       | give a shit about the design and looks of a product if it
       | guaranteed 10/20 years or even lifelong usage, and I would also
       | pay double price at least for true guaranteed and proven quality.
       | 
       | And also why are not more test reviews / magazines focusing more
       | on this aspect? I barely find anything about that. (Yeah, I know
       | one part to this is you will often only find out after 10
       | years..)
       | 
       | But still, it seems so many peope would be interested in such
       | products, longevity, repairability.. but from multisockets over
       | fridges to cars, every company is just releasing a dozen
       | different products a year (and often you cannot even figure out
       | the difference between SuperDuperRaido1080 vs
       | SuperDuperRadio1085+) that will break soon.
       | 
       | Besides it just making sense would also be very nice and
       | important ecologically.. but where, how? HELP! I have gone on
       | daylong web/magazine researches for all kinds of products, you
       | get lost in advertisements, and usually you are still
       | disappointed by quality 1 month or latest 3 years down the road
       | :(
        
       | armenlos wrote:
       | In my student home, we own a stubborn cheap, little coffee
       | grinder. I estimate it has grinded over 100kg of coffee beans in
       | over 10 years time.
       | 
       | Expected one of there parts to fail:
       | 
       | - The motor - The cable - The button - The safety switch that
       | detects the lid
       | 
       | I wonder what happened to the employee who designed this grinder.
       | Maybe they got fired because they should have used cheaper
       | components to generate more profit.
        
         | rightbyte wrote:
         | Retirement? I got a feeling the prior generation or two of
         | engineers had room for more pushback versus crappyness. I.e.
         | could say no and that was it.
         | 
         | It could also be the effect of attrition. Mechanical engineers
         | nowadays maybe never have the time to become grinding experts
         | before they switch job.
        
       | thesaintlives wrote:
       | A friend owns a bagless early 1960s Electrolux canister vacuum
       | cleaner. It is still going strong. Really nice design, cast
       | aluminum parts and sucking like a champ. Dyson? Don't make me
       | laugh....
        
       | phaedrus wrote:
       | Regarding the short cords on appliances, my mother (retired) has
       | actually taken the time to call up at least one appliance
       | manufacturer and give them an earful about kitchen appliances
       | whose cords don't reach. The manufacturer had the gall to try to
       | tell her this is "what consumers want" and they're saving her the
       | favor of having a cord that could tangle or be dangerous.
       | 
       | So her kitchen features appliances plugged into orange extension
       | cords.
       | 
       | I had a German-made burr coffee grinder that died after a few
       | months of use. When I went to repair it I found an approximately
       | 2"x3" circuit board packed with components including relays,
       | optoisolators, chips, and capacitors. I replaced that entire
       | board with a single honking big momentary toggle switch.
        
         | mauvehaus wrote:
         | Modern code actually requires an absurd number of receptacles
         | in kitchens with the express purpose of not requiring extension
         | cords because using an undersized cord is a fire hazard.
         | 
         | Unfortunately, appliance manufacturers haven't quite caught on
         | to the fact that kitchen last rather longer than appliances,
         | and so there are a great many kitchens without a ridiculous
         | number of outlets that are home to appliances with too-short
         | cords plugged into extension cords.
        
       | pphysch wrote:
       | What's better than selling a phone to a household of 10 people?
       | Selling 10 phones to a household of 10 people.
       | 
       | What's better than selling 10 phones to 10 people? Selling 100
       | phones to 10 people over 10 years.
       | 
       | Planned obsolescence is a necessary technology to ensure the
       | endless growth of revenue, as required by our economic system.
        
       | JoeAltmaier wrote:
       | Carrot peeler? What nonsense. Back of a knife does a fine job.
       | 
       | Still, lots of crappy 'appliances' out there. If the labels
       | aren't peeling or fading, then the knobs come off or there's too
       | many parts to keep track of, and one falls behind something and,
       | well, throw it away now.
       | 
       | Our fancy dishwasher had a soap flappy thing in the door.
       | Convenient location! Fill and fold shut and... the manufacturer
       | didn't think beyond that. When in operation it would jam against
       | the wire rack and open about a quarter inch. After each load, a
       | wad of saturated soap paste still inside.
       | 
       | Easy to wonder how such comprehensive failure to deliver (any)
       | value can get all the way to a consumer. Is no one in the product
       | process ever trying these things? Even once?
       | 
       | Well, off to make coffee in a gadget that has too many buttons,
       | generally just flashes lights when I press one instead of
       | actually doing anything, steams milk listlessly if at all, and is
       | very hard to clean.
       | 
       | Marry Christmas!
        
         | oblio wrote:
         | > Carrot peeler? What nonsense. Back of a knife does a fine
         | job.
         | 
         | It does, but it's both slower and less safe than one of these
         | things, if you know how to use it right:
         | 
         | https://www.ikea.com/nl/en/p/ikea-365-vaerdefull-potato-peel...
         | 
         | Personally I'd recommend that style over the "default" peelers
         | that look like this one:
         | 
         | https://www.ikea.com/nl/en/p/ikea-365-vaerdefull-peeler-blac...
         | 
         | The vertical one is much faster.
        
           | mikestew wrote:
           | The 2nd one is "default"? In the U. S., I don't I've ever
           | seen a peeler that _wasn 't_ like your first link. That, or I
           | just never recognized the second link as a peeler. Looks kind
           | of like a cheese slicer to me. :-)
        
             | tesseract wrote:
             | The straight style is more common in US home kitchens; the
             | Y-shaped style seems to be more common in Europe. In the US
             | there has been a trend of chefs and food writers
             | evangelizing the Y-shaped peeler.
             | 
             | In my experience the straight style is more ergonomic for
             | carrots and parsnips whereas the Y-peeler works better for
             | potatoes, citrus, and other roughly spheroidal foods.
             | 
             | (I also use my [very sharp] Y-peeler for shaving hard
             | cheeses into flakes so sure, I guess it is a cheese slicer
             | too :) )
        
             | matth3 wrote:
             | Whilst simultaneously realising the absurdity of the topic,
             | I feel compelled to say how much easier the second style is
             | to use - a thought I've oddly had more than once.
             | 
             | I like to cook with my child, they were able to peel
             | carrots at age three using one, albeit with me holding the
             | carrot!
        
             | oblio wrote:
             | Over here (Europe) the second one is all over the place.
        
       | teekert wrote:
       | I have Philips vacuum cleaner, I guess it's 30 years old. Some
       | ducttape on the hose but still going strong. I bought a cordless
       | one 2 years ago (also Philips, 8000 series), really love it, but
       | it's starting to fail. I go back to the shop and the thing just
       | works like normal, come back home... brush and leds fails
       | periodically. So annoying.
       | 
       | I also own a lot of supossed 25.000 hours-of-life Leds, that
       | failed after 1-2 years of incidental use. Also annoyes the sh**
       | out of me.
        
         | nonameiguess wrote:
         | I had this issue in my house that was built six years ago.
         | Lights going out all over the place that are supposed to have
         | really long lives. When I finally replaced a few of them, it
         | didn't seem to be the lights. The lazy ass subcontractors hired
         | by the worthless builder installed a bunch of the wiring
         | incorrectly. Every light I have replaced so far wasn't even
         | grounded. Ground wire just flapping in the wind.
        
           | dave78 wrote:
           | A missing ground connection would have no effect on the light
           | bulbs.
        
         | bayindirh wrote:
         | > I also own a lot of supossed 25.000 hours-of-life Leds, that
         | failed after 1-2 years of incidental use. Also annoyes the sh*
         | out of me.
         | 
         | Of all the compact florescent and LED bulbs I have bought, I
         | has died because of a faulty component prematurely, and one has
         | a whining driver. Other than that I failed to reach end of life
         | of any of them. So, I never bought the second round because of
         | that.
         | 
         | Oh, I killed a couple of CFLs because of heat, possibly.
        
         | doubled112 wrote:
         | Speaking of vacuums, I bought a $70 upright Bissell 10+ years
         | ago now. It is one of my examples of "win some, lose some" in
         | products, and how high prices don't mean quality or durability.
         | 
         | I've replaced the belt once. With the amount of hair I pulled
         | out of the beater bar at the same time, I'm not sure the belt
         | was the cause. Works as well as the day we brought it home.
        
         | Jupe wrote:
         | LED's will last 25,000 hours. The drivers (the components that
         | convert AC to the required DC, at a constant/steady rate)
         | however, apparently die long before the actual LED does. I've
         | replaced many so far. It's not hard if you can use a soldering
         | iron (and the light in question supports it). If your LEDs are
         | blinking, that's a sure-fire sign that the driver is bad (not
         | the LED).
         | 
         | And, from my experience, it's probably the battery that's
         | failing in your cordless vac.
        
           | teekert wrote:
           | It keeps the vacuum, it's really the brush head with the
           | rotating brush and leds that fails periodically. Feel like as
           | I move some conctact are broken and restored.
        
             | Jupe wrote:
             | Sorry to hear that.
             | 
             | We had a few cordless vacs - each one has died due to the
             | battery. No replacements available :/ Even the very
             | expensive Dyson.
             | 
             | So far, my Dewalt cordless vac (which has a replaceable
             | battery, by design, since it's a Dewalt) works OK. It's a
             | mini shop-vac, but we pull it out for various household
             | uses as needed.
        
         | theandrewbailey wrote:
         | When I was growing up, my mom got a Kirby vacuum. It was built
         | like a tank, and seemed to hold up like one, too. When I was at
         | college a few years later, I found a Kirby on a curb for the
         | trash (landlord cleaned out an apartment). I took it, spent
         | $100 on belts, bags, and attachments, and it's been with me for
         | 15 years. When the pandemic hit, I finally bought more bags,
         | and while I was at it, replaced the cord and light bulb. It
         | very well might outlast me.
        
       | pSYoniK wrote:
       | I have most things that are made nowadays. The arguments for the
       | status quo "you're getting it cheaper, it will actually last
       | quite a bit, it's greener" etc are not really valid.
       | 
       | Even if an item is cheaper as a one off purchase, if I have to
       | buy 3-4-5-10 more of the same, am I not paying now for the same
       | higher quality product, but in the meantime the waste I generated
       | is there, pilling up somewhere "else" where it doesn't bother my
       | Western sensibilities.
       | 
       | The research part doesn't work that well either. I spent days
       | researching a variety of products we have around our house and a
       | bunch of different items a few friends asked me about. It's
       | brutal.
       | 
       | Days of reading reviews, days of looking for the faults, days for
       | trying to find the factory that doesn't abuse people or pay them
       | garbage forcing them into slavery. For nothing. Some products
       | work out, some don't, I pay more than the average guy to get
       | maybe an extra year out of the "thing".
       | 
       | I used to have a Logitech MX518 (the original one that came out
       | in 2006 if I remember correctly) and it still works. One of my
       | parents is using it. It handled over 5000 games of Warcraft 3,
       | over 4000 games of CS 1.6, easily 2500-3000 games of Dota and
       | about 16 years in total of browsing websites and general usage. I
       | replaced the skates once and that was about it. The new M590 I
       | bought to keep quiet around the house had a faulty left switch
       | within months... It also cost about half, but that would mean it
       | should work... 8ish years then.
       | 
       | I had an O'Neill backpack bought in the early 2000s and used it
       | for almost 20 years. It's currently being used by a friend who
       | needed a small and simple backpack. I recommended another
       | backpack to a friend, it fell apart in 10 months after costing
       | 100$+. Twice the price of the O'Neill...
       | 
       | I'm tired. I'm tired of having to spend days to figure out if
       | your product will fail within the year. I'm tired of having gone
       | through about 6 milk hand-held frothers until I found a manual
       | one that is a piece of glass and a handle... I had gone through 2
       | coffee grinders until I found a manual one made out of glass and
       | metal.
       | 
       | Just...
        
       | gottebp wrote:
       | Breville coffee grinders fall into this category, and were
       | impossible to get OEM internal parts for. When mine failed a few
       | years back, I designed a 3D printed upgrade for the main wear-
       | part in their BCG800XL SmartGrinder and it was not too much extra
       | effort to document it on iFixit[0] with ShapeWays[1] as an easy
       | way to get the part. I think there is a lot of room to do this
       | for all kinds of stuff that would otherwise go to waste, and make
       | a little bit of passive income on the side (enough to cover
       | coffee indefinitely in my case).
       | 
       | [0]
       | https://www.ifixit.com/Guide/BCG800XL+Grinder+Jamming+due+to...
       | 
       | [1] https://www.shapeways.com/product/NASLAGCCP/impeller-
       | replace...
        
         | gibspaulding wrote:
         | Favoriting your comment since I have that grinder. It hasn't
         | failed yet, but this isn't the first time I've heard of that
         | issue.
         | 
         | Do you by any chance sell the STL itself for those with access
         | to a printer?
        
       | julianlam wrote:
       | I have empathize with the author's plight, but I don't have much
       | sympathy for him buying multiple coffee grinders and throwing
       | them all out because he bought cheap ones.
       | 
       | > I can't say the same about my coffee grinders. I use the plural
       | because I've owned a lot of them, all bought in their original
       | packaging and dead within a year. They're good ones, supposedly,
       | with burrs not blades, but they stop performing before long,
       | ending their long journeys from overseas factories in unmarked
       | graves in my local Montana landfill.
       | 
       | A Baratza encore will last literally forever, and if it doesn't,
       | you can replace everything in it.
        
         | JoeAltmaier wrote:
         | The existence of a Cadillac product doesn't refute the
         | proliferation of absolute crap. Somebody sells a coffee
         | grinder, it should grind coffee for years. No exceptions.
        
           | darkwater wrote:
           | At which price point?
        
         | loganwedwards wrote:
         | I have the exact same sentiment when it comes to the Baratza
         | line of products. I have the Preciso, which is similar to the
         | Encore. I have rebuilt parts of it twice and you could build a
         | unit from parts if so desired. In fact, they should consider
         | offering DIY editions ala Frame.work for enthusiasts.
        
       | agotterer wrote:
       | I echo the sentiment of this article. Im nearly 40 and for most
       | of my adult life I've found that most things are frustrating to
       | use, have unnecessary tech bolted on (and that's coming from a
       | technologist), and in many ways barely work.
       | 
       | My fancy Bosch dishwasher can't clean a dish if there's a tiny
       | bit of food on it. My GE dryer takes two cycles and at least 1.5
       | hrs to dry some cotton clothes. Don't get me started on Bluetooth
       | headphones. My coded garage opener takes 3 or 4 attempts each
       | time because I guess the button push don't register? When I want
       | to watch TV sometimes I need to sit through a system upgrade
       | which means I have to wait to watch. My town voted that cell
       | phone towers are ugly, so there's basically no cell service
       | anywhere and most calls have between 1 and 5 drops (I live on
       | Long Island, not in rural America). Every year there's at least
       | $1-3k of maintenance on my 4 year old "luxury" car. My smart lock
       | works well as long as my fingers are perfectly dry and perfectly
       | aligned. I replace my towels once every year or two because they
       | completely fall apart. My "learning thermostat" doesn't seem to
       | learn anything even though I've been setting the temp at the same
       | every night. I replace my jeans at a similar rate to the towels
       | because they get holes in knees and pockets. Holes develop at the
       | same rate in a $25 pair and a $125 pair. Self checkout at every
       | store is a horrendous experience and I've never successfully
       | checked out without the support person scanning their badge to
       | fix some absurd error, like the weight of the item placed on the
       | bagging area scale not being the weight the machine expects it to
       | be.
        
         | TN1ck wrote:
         | Modern dishwashers should be able to clean basically anything,
         | most often when they don't perform well, something got stuck in
         | the water dispensers and there is just not enough water
         | reaching the dishes (this will rarely create an error code). At
         | least that's my experience and I abuse those machines quite a
         | bit in terms of what I put in there.
        
           | onli wrote:
           | There was a technology connection video about that -
           | dishwashers are still good, the tabs are the problem. Use
           | powder and make sure some is available in the first cycle (by
           | putting it outside the container if necessary) and
           | performance will come back.
        
       | masto wrote:
       | When we got our house 7 years ago, we replaced a bunch of
       | appliances with brand new, modern ones.
       | 
       | Fancy French-door Refrigerator: still going strong. I tightened
       | the screw on the freezer handle a couple of times.
       | 
       | Cheap fridge in the basement: still going strong, no repairs
       | 
       | Washer and dryer: still going strong, no repairs
       | 
       | Dishwasher: still going strong. I replaced a dish rack when one
       | of the tines broke.
       | 
       | Anecdata, it's fun and useless!
        
       | winReInstall wrote:
       | Would suspcription based applicances be better? Softwar
       | supscription definitely did lead to a quality decline in
       | software, as there is always a channel to fix even the sloppiest
       | of implementations.
        
         | BlueTemplar wrote:
         | I would say that high speed Internet is responsible for this :
         | much cheaper than having to mail updates on physical storage !
        
         | Tepix wrote:
         | Juicero you mean? That was a great success... /s
        
           | docandrew wrote:
           | Funnily enough, Juicero is a great example of a rugged
           | product. It had ridiculously over-engineered mechanicals and
           | a very beefy motor. The whole concept was silly and the
           | business model was ridiculous, but it was built to last!
        
       | theK wrote:
       | Who was the guy that said "humanity signed its death certificate
       | once MBAs found out that they can literally sell trash as long as
       | it is cheap enough to make it inconvenient to return"?
       | 
       | No one? Was it just me then?
        
         | PopAlongKid wrote:
         | What the MBAs "found out" pertains to the consumer, not the
         | product. Discovering that something exists is not the same as
         | creating it.
        
           | BlueTemplar wrote:
           | Invention and discovery were the same latin word in the early
           | modern age : patents were granted for discoveries in the
           | Americas.
        
       | rajman187 wrote:
       | Perhaps the price of globalization, where it's considerably more
       | profitable to import cheaply produced goods with the consumer
       | happy about lower prices. I assume with inflation taken into
       | account and price of raw materials that juicer from 70 years ago
       | wouldn't be very affordable for the majority
        
       | logicallee wrote:
       | People are mentioning survivorship bias. (i.e. we notice old
       | products that work well because they're still working, and don't
       | notice the ones that failed since they're in a landfill.)
       | 
       | I wonder, could the opposite reason account for all the companies
       | selling crappy products? Could it be that all the companies that
       | made the really high-quality products that last generations died
       | out because they didn't have a sustainable business model?
       | 
       | It could be that creating a truly high-value product is expensive
       | and selling one that never needs replacement isn't sustainable.
       | Maybe after a while you run out of customers: the ones that are
       | still happily using the product you specialized in making an
       | expensive high-quality version of for life, just don't have a
       | reason to buy another.
       | 
       | Thus perhaps the only companies that survive are the ones who
       | have customers who keep rebuying after their products break.
       | 
       | How can customers help e.g. a refrigerator company survive, if
       | they only buy one from them ever?
        
       | Maxburn wrote:
       | The downward spiral of shopping by purchase price. If it can be
       | made cheaper it will sell and here we are.
       | 
       | Commercial kitchen equipment is out there and available if you
       | want it, designed to last. It will seriously cost you to get it
       | though.
        
         | rightbyte wrote:
         | Is it just me getting older or has this trend reversed? I don't
         | the cheap brags anymore when people buy crappy cheap stuff you
         | could hear in the 00s.
        
           | Maxburn wrote:
           | Perhaps a little, people who knew had higher end options for
           | plenty of things. Now with a inflationary recession ongoing I
           | fear we are back to initial purchase price.
        
       | TrispusAttucks wrote:
       | Tools are no longer tools, but instead toys.
       | 
       | Cheap imitations of an artifact from a bygone era. Where playing
       | with it too much or too hard will it break.
       | 
       | They're more of a display item than an actual appliance. Only
       | meant for looking at and instilling the idea of a useful tool.
       | But don't dare use it!
       | 
       | The reason is producers don't care if it works or not. The
       | product is successful so long as they can trick enough people
       | into buying it.
       | 
       | The mental, emotional, and financial exhaustion borders on
       | psychological warfare from foreign advisories.
       | 
       | America needs to reboot it's manufacturing base with a focus on
       | absolute best quality hands down, no excuses, survive nuclear
       | winter American made products.
       | 
       | Let's break this wasteful Earth destroying, GHG creating cycle of
       | madness!
        
       | MarkusWandel wrote:
       | Some things have gotten better, some worse.
       | 
       | Current car is at 202,000km and 11 years and essentially nothing
       | has gone wrong with it except normal wear and tear replacement
       | and it isn't even (in this road salt envioronment) noticeably
       | rusty and it's never even had a spark plug out. Try that even 30
       | years ago.
       | 
       | On the other hand, motorized kitchen appliances really seem to be
       | designed to be about 0.0001% better than the absolute minimum
       | reliability requirement, lest a few extra pennies of
       | manufacturing cost be wasted. That said, there are still gems. I
       | have reason to hope that the current version of the Braun hand
       | mixer is as good as my 20+ year one. I've had to open that up to
       | resolder a transistor that had shaken loose due to vibration -
       | design error; this heavy component should have been better
       | anchored - but the mechanicals run as if it was new. One the
       | other hand, the design of Braun food processors leaves me with
       | little confidence in their long-term function.
       | 
       | When the delivery guys showed up with the fridge, 17 years ago,
       | they said don't expect much, 10 years maybe. 17 years later the
       | plastic parts on the outside are yellowed and cracked and the
       | door seal is showing its age too, but it still works just fine.
       | And I suspect chest freezers are still as good as they always
       | were i.e. work for many decades (while consuming less power).
       | 
       | I'm not hopeful about the replacements for the washing machine
       | (2000ish) and dishwasher (1987ish) when they wear out.
        
         | bombcar wrote:
         | Speed Queen on the washer will last awhile and parts are
         | plentiful when they do wear out. You can replace the fridge
         | door seal pretty easily, too.
        
           | thewebcount wrote:
           | Speed Queen washers are all tiny, though. Our current LG (a
           | company I despise, but had the highest CR rating by far), is
           | something like 5 cubic feet. The Speed Queens were all in the
           | 3 cubic feet range. Depending on family size, amount of
           | bedding, etc., something that small can be a real pain to
           | deal with.
        
       | crystaln wrote:
       | Pyrex is a great example of the problem here.
       | 
       | Original PYREX was borosilicate glass which is extremely
       | resistant to shattering due to temperature differences and
       | therefore excellent for cooking.
       | 
       | The brand and reputation of quality was established. Time to
       | profit. The brand was sold and gutted.
       | 
       | The material was replaced with cheaper soda lime glass, which if
       | you google "exploding Pyrex" you will discover is dangerously far
       | less resilient to temperature changes.
       | 
       | Presumably out of shame the brand changed to pyrex from PYREX
       | except for lab glass which retains the capital letters.
        
         | kwhitefoot wrote:
         | > Original PYREX was borosilicate glass
         | 
         | Generally still is in Europe. For instance this:
         | https://bakerenogkokken.no/borddekking/serveringsskaler/pyre...
        
         | bingaling wrote:
         | Yep confirming/restating, for kitchenware, lowercase pyrex ==
         | tempered, capital PYREX == borosilicate.
        
       | mojo74 wrote:
       | It's always worth talking to the repairer they send out when
       | something fails. Hopefully they will have seen at it long enough
       | to witness change in the industry. Case in point my washing
       | machine leaked underneath, not all the time, but at one point
       | completely flooded the floor. Talking to the repairer they
       | enlightened me with fact that a container underneath (made of two
       | parts top and bottom) had calcified between the clips that held
       | it together thus forcing it apart because of hard water in our
       | area. This never used to happen in older machines as the part in
       | question was moulded as one piece originally. Money saving was
       | the motive but I failed to to push on this point.
        
       | cdelsolar wrote:
       | My house came with a large high quality washing machine from the
       | 80s I'm pretty sure, or maybe even earlier. It crapped out at
       | some point last year, and we were about to buy a brand new
       | appliance, but I did some research, got out the multimeter, and
       | was able to diagnose a blown fuse caused by a faulty part
       | (replacing the fuse just blew it out immediately). I ordered the
       | part online and installed it and now the washer has been fine
       | since then. I don't think this would have been easier with a
       | newer part.
        
         | vageli wrote:
         | My washer and dryer have the schematics for them inside the
         | button console. I have only had to repair a faulty closed door
         | sensor but it was very simple.
        
         | TrueGeek wrote:
         | I did this with my washer for years and kept it running until
         | it was 20 years old. One day it broke again and I knew from
         | experience the part that broke would take hours to fix. At the
         | same time Lowes was having a sale where the fancy new units
         | were on sale and included 5 years of 100% paid for labor and
         | parts maintenance.
         | 
         | The new washer / dryer wash more clothes at once using less
         | detergent and far less electricity. They're also quieter. Like,
         | a LOT quieter. And they text us when they finish which I
         | thought was silly at first but in practice it means we get more
         | loads done per day.
         | 
         | It's been 3 years and we've had to use the Lowes warranty once
         | for a leak. Watching the repairman it seemed like a huge hassle
         | to work on these new machines so I don't see these being fun to
         | own once the 5 year maintenance plan expires.
         | 
         | We donated the old washer / dryer to a pet rescue group so
         | hopefully they're still going.
        
       | doug_durham wrote:
       | Wow this guy has bad luck. I simply don't have any of the
       | problems he mentions. Stuff rarely breaks. I'm sure that his 70
       | year old juicer draws about 5 amps, and isn't grounded.
        
       | taldo wrote:
       | Besides echoing the survivorship bias warning in other comments,
       | I'd like to point out that just a bit of skill and will can turn
       | the fate of a lot of this 'crap' around.
       | 
       | Dull peeler? Sharpen it. Now you have a sharp peeler that can
       | probably last 10 years with occasional attention.
       | 
       | Dead grinders? I'm sure at least one of them could've been fixed
       | and extended its life significantly.
       | 
       | Sure, things are getting less and less repairable, but most still
       | can be fixed of some common faults. It just takes a pinch of
       | skill and a bunch of will.
        
         | jtbayly wrote:
         | We got a hand (immersion) blender. Plastic gear to the metal
         | shaft. Stripped out. Non-repairable. Can't find one without a
         | plastic gear. Meanwhile, mother-in-law's is metal and who knows
         | how many years old, still working fine.
        
           | hammock wrote:
           | Weren't 3d printers supposed to solve this problem?
        
             | escapedmoose wrote:
             | Our household has solved several similar problems with our
             | 3D printer.
        
       | pontifk8r wrote:
       | Our expectations have also changed over the years. Despite the
       | perception of a downward spiral in quality, cars have, in
       | general, become much better. Remember when fuel injection was
       | exotic (well, you probably don't). My first car, a 1971 Plymouth
       | fury, required a special little ritual just to get it started,
       | involving pumping the accelerator a precise number of times, then
       | turning the key. When I started driving it in only it's 7th year
       | of life, nothing smaller than a softball could be put in the
       | trunk, because the thing was seemingly designed to soak up road
       | salt and rot the rear quarter panels, and there were holes that
       | large on both sides of the body work. Have to say that after
       | that, driving a Toyota for the first time in 1985 was... a
       | revelation. Today, cars last longer, have more features. Most
       | econoboxes will make it past 100K miles no problem.
       | 
       | But when today's cars break, there's generally no high school
       | shop class knowledge to fall back on to fix the every-day small
       | things, and anything major requires information, tools, and parts
       | that are beyond most consumers. Remember that the people that
       | work for the car repair places probably didn't have vocational
       | courses in high school, either.
       | 
       | Modern society's items have been value engineered, and it seems
       | like the operating tolerances are narrower as well. Unless
       | there's aggressive maintenance, today's stuff just breaks vs.
       | limping along at some reduced performance level. And some items
       | that previously were built to allow for maintenance are built for
       | wholesale replacement now instead.
       | 
       | It's rare for today's consumers to fix anything, let alone their
       | electronics, but it used to be common for people to try to repair
       | their own TVs by testing and swapping tubes until the 1980s. Of
       | course, before digital TV and cable EVERYONE fiddled with their
       | "sets" to get a good picture. "Snow" and "Rabbit Ears" are not
       | terms associated with TV watching today. I couldn't buy a 40"
       | color TV that spied on my viewing habits in the 90's for the
       | equivalent of today's $299 either.
       | 
       | Shop wisely for your kitchen appliances (mixers, toaster,
       | blenders), high-end cutlery, and tools at thrift shops in
       | neighborhoods transitioning from older demographics. Learn how to
       | sharpen knives and maintain stuff.
       | 
       | Use all your senses: learn what your major appliances and
       | vehicles sound like when they're operating correctly, and listen
       | to them periodically. Extra squeaks or rumbles when the furnace
       | runs? Maybe a new blower motor is in your future. Notice the
       | refrigerator cycling more frequently? You ARE vacuuming the
       | cooling coils periodically, right? Dishwasher door seem easier to
       | operate? Bet one of your balancing springs has failed.
       | 
       | Troubleshooting and maintenance is a life skill.
       | 
       | We were fortunate to be able to buy our first "new" house with
       | new everything 8 years ago. Having all-new stuff was great for a
       | while. The gas water heater lasted 5 years. A nephew plumber
       | replaced it for the cost of the new unit (~1K) vs quoted $5K job
       | by plumbing outfit. Took him 4 hours. The expansion tank started
       | to fail two years later; $69 plus a few minutes of labor. The
       | forced-air ducting between 1st and 2nd floor is undersized, so
       | the single-glower furnace is inadequate to keep the house at a
       | consistent temperature. Finally put in a heat pump this year to
       | partially remedy that situation. Original wall timers for various
       | fans failed about every 2-3 years. Choice is replacing the $20
       | wall timer with now $25 wall timer, or fixing the original
       | electronics ($1 with a replacement part from Digikey). Original
       | washer, a front loader that came with the new home, failed 1
       | month (yes, 1 month) out of warranty, with a bad trunion. To fix
       | this required a literal complete tear-down and rebuild with the
       | new tub. GE would do nothing other than send free parts. Our
       | trusted appliance guy said he wouldn't do it, because it took too
       | long (8 hours) and was uneconomic. I did it in about seven, but
       | replaced the washer a few years later, since front loaders just
       | don't get clothes as clean.
        
       | nosianu wrote:
       | I don't quite know what to say to what I found near the end in
       | this article:
       | 
       | > _Recently, my wife needed a carrot peeler. She needed one
       | rather quickly. Off to Target. The one she bought (the only one
       | on sale)..._
       | 
       | I stopped at the phrase "the only one on sale". Inevitably the
       | next part reads:
       | 
       | > _looked handsome enough, and the brand was one she recognized,
       | but it failed in the useful department, miserably. It wasn't
       | sharp enough to peel a carrot._
       | 
       | Is this deliberate, or did the author not notice a core problem
       | _right there_ , in their own shopping behavior?
       | 
       | As for coffee grinders, I've got a Eureka Mignon and machines
       | like that are expected to last a few decades easily, with a
       | little bit of maintenance. If you buy the $99 stuff, well...
       | 
       | Especially in the kitchen some good stuff still exists. It's
       | expensive, heavy - and lasts. Unfortunately you won't find those
       | in many of the regular shops. In my city - Nuremberg, Germany - I
       | only see that kind of (expensive) quality in a single specialized
       | store (Kitchen Loesch, https://www.kuechen-loesch.de/). I myself
       | was not aware of the kinds of good appliances that are still made
       | until I went through the lower levels of that store for the first
       | time. I too only knew the stuff most people know, which does not
       | last long, visible at first glance already, with all the cheap
       | plastics it's made of. Much of the better stuff is heavy and
       | mostly made of metal. Even the hand blenders there almost all
       | cost above 100 Euros, far more than I was used to seeing. On the
       | other hand, those devices looked like they would last for a very
       | long time, not like that shitty plastics Philipps model I own.
       | Unfortunately it's not nearly the same to see pictures online,
       | having the actual appliance right in front of you is very
       | different as far as I can tell after that experience of actually
       | seeing them there. The impression of solidity just does not
       | transmit via some online shopping website picture.
        
         | walterlb wrote:
         | I noticed the "only one on sale" thing too. I suspect the
         | author meant it was the only one for sale at the store, period,
         | not that it was the only one with a sale/discounted price.
        
           | nosianu wrote:
           | Ah, true, I hadn't considered that.
           | 
           | Now I'm just looking forward to see how more and more
           | ubiquitous AI deals with real world language.
           | 
           | When I look up "on sale" I get
           | 
           | > 1. offered for purchase.
           | 
           | > 2. NORTH AMERICAN - offered for purchase at a reduced
           | price.
           | 
           | so I guess I associated a US centric idea with the term,
           | since that is what I'm used to.
        
         | wonderwonder wrote:
         | You are right but this very much reinforces the saying "it's
         | very expensive to be poor". $99 for a coffee grinder is a lot
         | of money for most people. At the US minimum wage it's almost 17
         | hours of work, after taxes are taken out. So all they can
         | afford is the cheaper version but then they have to
         | consistently purchase a new one so end up paying more over
         | time. Pretty interesting phenomenon.
        
           | lodi wrote:
           | Vimes' boots theory:
           | https://en.wikipedia.org/wiki/Boots_theory
        
         | crystaln wrote:
         | So a high quality brand on sale should be presumed to be low
         | quality?
        
           | nosianu wrote:
           | You should look at the specific appliance and not just the
           | brand. Even known "good" brands mess up.
           | 
           | For example and speaking about grinders, I had a Mahlkonig
           | Vario at first, 370 Euro
           | (https://www.mahlkoenig.com/de/products/vario-home).
           | Mahlkonig is a brand for professional-grade coffee grinders,
           | with some few expensive top-consumer-grade ones in the mix.
           | It's their cheapest coffee grinder.
           | 
           | That particular model wasn't their own, I think they got it
           | from Baratza (https://baratza.com/grinder/vario/), probably
           | to extend their presence in the top-segment of the household
           | market.
           | 
           | Too bad, that model is not a good fit for them at all. Lots
           | of issues. I had mine repaired and it went so badly they sent
           | me a brand new one after I complained with pictures. It's not
           | _bad_ per se or terrible, it just does not _quite_ deliver
           | what one expects from that brand. For example, the seal that
           | prevents the espresso-grade finely ground coffee to get into
           | the machine is just some barely attached rubber ring. Leakage
           | into the machine is an issue. Also, lots of plastic. Very
           | hard to disassemble, soooo many steps and parts, bad for
           | repairs and maintenance.
        
         | blueblob wrote:
         | They also complained about pyrex not being durable because they
         | dropped it. My pyrex has lasted 2 decades of use and I think
         | it's an example of a durable product.
        
           | willglynn wrote:
           | Corning invented a particular kind of borosilicate glass
           | about a hundred years ago and called it PYREX(tm). They left
           | the consumer goods market about twenty years ago, divesting
           | the brand. Nowadays that name might refer to either
           | borosilicate glass or to soda lime glass.
        
             | crystaln wrote:
             | Depending on the capitalization.
             | 
             | The good stuff is PYREX.
        
               | Dan_- wrote:
               | You can still get it in America from a company called
               | icedteapitcher. It's the made-in-France true PYREX and is
               | metric.
        
               | willglynn wrote:
               | It's not that simple. https://www.snopes.com/fact-
               | check/exploding-pyrex/
               | 
               | > What's Undetermined
               | 
               | > Whether Pyrex switched from using borosilicate glass to
               | tempered soda lime glass only after Corning sold the
               | brand to World Kitchen in 1998.
               | 
               | ...
               | 
               | > In a January 2011 article on glass bakeware, Consumer
               | Reports stated that they were unable to determine exactly
               | when major U.S. manufacturers (including Pyrex) switched
        
               | crystaln wrote:
               | That's the most amount of word salad garbage I've ever
               | seen on snopes.
               | 
               | The government hasn't determined that soda lime glass is
               | unsafe? Shocking.
               | 
               | I wonder why chemists use borosilicate? Hmm.
        
           | crystaln wrote:
           | Pyrex replace borosilicate with cheaper and far less
           | temperature resilient soda lime glass decades ago.
        
         | tengwar2 wrote:
         | She was sold a carrot peeler. She didn't receive a carrot
         | peeler.
         | 
         | It's not relevant what the price was: that's a decision for the
         | shop. If they can't sell carrot peelers at a price that makes
         | sense for them, the answer is to not sell carrot peelers, not
         | to sell things that are described as carrot peelers but which
         | cannot peel a carrot.
        
       | doctorhandshake wrote:
       | The author lost me in the seemingly endless list of poor
       | purchasing decisions. I don't share their pain because I
       | painstakingly research purchases, giving major weight to
       | indications of durability and solid construction in all things.
       | If you find everything you buy comes apart, but others don't have
       | that problem, can you be said to be a victim of circumstance?
        
       | ectopod wrote:
       | Pyrex used to be exclusively borosilicate glass but some of their
       | stuff is regular glass now. And as the author discovered, it
       | doesn't like sudden temperature changes.
        
       | pharmakom wrote:
       | There are still great products out there, but how can we find
       | them?
       | 
       | Reddit was once a strategy, same with Amazon reviews. Sadly it's
       | a never ending battle against stooge accounts.
        
       | collinvandyck76 wrote:
       | Under the Christmas tree this year: another Cuisinart electric
       | kettle. Same model as always, this year recommended by
       | wirecutter. They last two to three years and then break in
       | various ways. This is our third one :(
       | 
       | My dad gave me the advice "buy cheap now and be guaranteed to buy
       | it again at least once if not more, or wait, save up, and buy the
       | more expensive thing only once" as I was becoming an adult. I've
       | tried to follow that but sadly I don't think the advice really
       | holds anymore.
        
         | yetihehe wrote:
         | My Tefal kettle is 10 yr old now and I have really hard water.
         | Looks like Tefal still maintains some quality, I've bought a
         | sandwich maker 3yr ago and it still works perfectly, their pans
         | are still top-notch.
        
         | reallydontask wrote:
         | I've heard it as:
         | 
         | buy cheap, buy twice
         | 
         | Unfortunately, it seems that now it's:
         | 
         | buy expensive, get some shitty cloud enabled feature, still buy
         | twice.
        
         | feet wrote:
         | Get a Zojirushi water boiler. They're fantastic and high
         | quality, you also don't have to wait for water to heat up every
         | time you want to use it
        
         | jemmyw wrote:
         | Why do you keep buying the same one?
        
           | collinvandyck76 wrote:
           | Because we really like it, otherwise.
        
       | jackcosgrove wrote:
       | My parents' home has a boiler that dates from 1959. It still
       | works great. Now boilers are well known to be durable, but every
       | HVAC tech I've spoken to has said the new ones aren't expected to
       | last sixty years.
       | 
       | Meanwhile a comparable modern gas furnace lasts at best twenty
       | years.
       | 
       | I long for the time when I can start buying quality goods that
       | last. As it is with small children a lot of stuff has to be
       | disposable because the kids will destroy it. I'm talking couches,
       | kitchen tables, etc. Small children are incredibly destructive!
        
       | tarr11 wrote:
       | [flagged]
        
         | Jupe wrote:
         | Any alternatives?
         | 
         | We are "lucky" to have a Target, Walmart, Meijer, Nieman
         | Marcus, Khols and Macy's nearby. (Sears and Hudsons have gone).
         | But, from my experience, on many product lines, they sell the
         | same "crap".
        
         | jtbayly wrote:
         | Where, pray tell, is one supposed to shop in order to find real
         | products that will last?
         | 
         | And I'll go further. Is there a single brand you can recommend
         | that will last, regardless of where I'm supposed to purchase
         | it?
        
           | 83 wrote:
           | https://hamiltonbeachcommercial.com/
           | 
           | I've been quite impressed with the few of their commercial
           | items I have. The important parts are metal, and clearly a
           | lot of though went into design (things like the blender jar
           | being designed so there's nowhere for water to pool after you
           | wash and set it upside down). The only unimpressive thing is
           | the price.
        
         | ryanackley wrote:
         | What's the alternative in modern society? The village craftsman
         | building single-source hand-forged juicers no longer exists.
        
       | carapace wrote:
       | > Potemkin pens, mere props.
       | 
       | I got a wire cutter/stripper recently that gave me that exact
       | feeling: "This isn't a real wire stripper, it's a non-functional
       | replica."
       | 
       | (It's the kind that has a little adjustment screw/slider to set
       | the diameter of the wire you're stripping. Only it's impossible
       | to set the screw correctly because turning it to tighten it
       | forces the slider to shift position. I wrestled with it for an
       | hour and then ordered a different one. The handle plastic is
       | weird too, it feels "icky" somehow. BTW, the new one, which works
       | great, was the same price as the unusable one.)
       | 
       | The unusable one is not worth returning. And what are they going
       | to do with it if I did return it? Throw it away? Sell it to
       | someone else?
       | 
       | > And the world took the loss. A small one, but they add up.
       | 
       | Again, that's exactly how I feel about it. What a waste, to dig
       | up the materials, forge them into this device, send it who knows
       | how far back and forth over the Earth, just so I can throw it
       | back into the Earth because it's not worth fixing it. It's
       | fucking depressing.
       | 
       | I've got more anecdotes: a brand new soldering iron that doesn't
       | solder; an aluminum folding beach chair that broke when unfolded
       | for the first time; an air fryer with a custom grill that rusted
       | in less than a year and can't be replaced; etc...
       | 
       | As far as I can see, you have to go out of your way to find the
       | manufacturers and retailers that care about quality (and repeat
       | business) and patronize them exclusively. Don't give any more
       | money to the folks who are ripping you off. Instead, reward the
       | folks who are doing the right thing. You're going to pay the
       | overhead anyway either by doing your homework or by throwing away
       | time and money and garbage items.
        
       | nicbou wrote:
       | Your experience gets markedly better with a healthy fear of
       | gadgets. Basic vehicles, appliances and tools are seemingly
       | indestructible. Their fancy counterparts find the most creative
       | ways to fall apart.
        
       | cfeduke wrote:
       | The thing in this space that has always bothered me was the
       | simple can opener. (For those not in the US, yes, in the US we
       | still need can openers.) The new ones which can be purchased in
       | the grocery store break within a month or two. I don't even want
       | to think about modern electric openers. I found a used vintage
       | can opener from the 1970s on eBay six years ago and use it
       | practically every day; as it was used it cost less than the shiny
       | new ones in the store. Maybe there are modern high quality non-
       | commercial can openers but they aren't at the grocery store or
       | Pampered Chef or any of the other kitchen appliance stores at the
       | local mall.
        
         | escapedmoose wrote:
         | My cheap ugly turquoise manual can opener from Target has been
         | a pleasure to use for years. I didn't even realize good can
         | openers were hard to find. Sorry for your bad luck :(
        
         | groovybits wrote:
         | Spot on. Even at the 'nicer' grocery stores in the US, can
         | openers are made of the cheapest materials I've ever seen. At
         | the moment you pick it up, you just know its going to break
         | before a year from now.
         | 
         | By now, you'd think we'd have reached a minimum viable quantity
         | of products that have been ubiquitous for so long.
        
           | eternityforest wrote:
           | In store shopping seems to be a great way to pay more for
           | worse stuff these days.
        
             | jollyllama wrote:
             | You get screwed either way. Buy something on amazon and
             | it's quite likely to be just as bad, counterfeit, etc. -
             | how many times have people complained about that?
        
               | eternityforest wrote:
               | It happens, but it's not common. Amazon lets you get
               | stuff a generation ahead of what's in stores, which often
               | uses better tech and fixes issues in the last generation.
               | 
               | When "Cheap crap" first became common 20 years ago stuff
               | got a bit worse, but it seems to be improving.
        
               | jollyllama wrote:
               | I don't think the comment about generation ahead is
               | relevant or true.
               | 
               | As a final thought, I'd say at least in a store, if you
               | have the ability to determine if something is junk by
               | looking and touching it, you can practice that.
        
               | eternityforest wrote:
               | I'm not sure how I would tell just by looking without
               | reviews and specs, any more than I could tell from a
               | picture, the differences are really subtle.
               | 
               | The plastic cover on a bad switch looks an awful lot like
               | the one on a good switch.
               | 
               | Glass filled nylon seems to be somwhat reliable thought,
               | not quite as much utter trash has a chassis made of that,
               | at least for tools.
               | 
               | And sheet metal, I usually assume anyone who uses that is
               | cutting corners or wants to appeal to old fashioned types
               | who hate plastic no matter what.
        
             | crystaln wrote:
             | As you would expect. You're paying to support an entire
             | business including retail space rent and utilities,
             | employees, and owners.
        
         | CadmiumYellow wrote:
         | Ikea actually makes really amazing can openers. I've had the
         | same one for 8 years and it's still going strong. No signs of
         | weakness at all.
        
           | ihumanable wrote:
           | I have an Ikea can opener too, I think it's going on a decade
           | of quality service. It's mostly light blue plastic, I thought
           | it would fall apart, but it still works great. One of those
           | that cuts through the side of the can instead of the lid
           | itself.
        
         | philwelch wrote:
         | My OXO can opener has lasted several years.
        
         | blep_ wrote:
         | ... do people outside the US not use can openers?
        
           | thewebcount wrote:
           | Who knows. The responses people in the US get from Europeans
           | on HN for things are just the absolute oddest. " _Gasp!_ You
           | still write checks?" Or " _Gasp!_ You use credit cards? Well
           | I never!" I'm sure we do the same thing to them for other
           | stuff, but I totally understand the desire to head off any of
           | the faux outrage that often pops up here for such mundane
           | things.
        
             | blep_ wrote:
             | I was totally expecting the answer to be something like
             | "the EU passed a law in 2013 requiring all cans to come
             | with pull tabs".
        
         | mauvehaus wrote:
         | You want a swing-a-way can opener. They make them like they
         | used to.
        
       | chrisweekly wrote:
       | Can anyone recommend a large room humidifier that might actually
       | work reliably (assuming proper care and maintenance, no weirdly
       | hard water) for multiple winter seasons? The last FOUR I bought
       | from diff brands failed either DoA or within a couple weeks.
       | Willing to pay for actual basic quality.
        
         | cosama wrote:
         | In my opinion there is only one humidifier that is worth the
         | money, the honeywell warm mist humidifier [1]. It works great
         | for us, just put it in a little tray in case it leaks. It also
         | got one of the best written customer reviews on amazon I ever
         | saw [2]. TL;DR, they use it on McMurdo station in Antarctica
         | and love it.
         | 
         | Don't buy a ultrasonic humidifiers, they actually reduce the
         | air quality considerably [3], you need to get an evaporative
         | humidifier and frankly there aren't that many.
         | 
         | [1] https://www.honeywellstore.com/store/news/honeywell-warm-
         | mis...
         | 
         | [2] https://www.amazon.com/gp/customer-
         | reviews/R911WGTC1OHLL/ref...
         | 
         | [3] https://learn.kaiterra.com/en/air-academy/humidifiers-
         | cause-...
        
       | assafweinberg wrote:
       | I think the degradation in quality could be a result of
       | advancements in marketing. With such powerful tools, the
       | determining factor for winning products is now marketing not
       | quality. The marketing arms race incentivizes companies to invest
       | more in convincing customers their product is better and invest
       | less in improving their product.
        
       | hoosieree wrote:
       | Part of the reason we equate "old" with "good" like that 70 year
       | old juicer is survivor bias. We don't dig through the landfill to
       | find out how many broken 70 year old juicers are buried there.
       | 
       | That said, I suspect that in another 70 years, Walter's juicer
       | will still work, but you won't find any working examples of
       | juicers from 2022.
       | 
       | It should be obvious to most people at this point that any
       | appliance with the word "smart" in its marketing really means
       | "smarter than you, sucker".
        
         | ddejohn wrote:
         | Isn't there something to be said for _the volume_ of anecdotal
         | evidence of older appliances of higher quality? Like, is it
         | really survivor bias if older appliances have a (perceived)
         | significantly higher probability of lasting? Sure, some items
         | may not have lasted, some may be flukes, but if you compare the
         | relative quantities of  "older appliances still working" vs
         | "new appliances still working", the proportion of older
         | appliances to the total from "that era" is likely much higher
         | than now.
         | 
         | I have no evidence to back my statements up, and I'm using
         | extremely vague language, but this is at least my perception of
         | this idea that "they don't make 'em like they used to."
        
       | vages wrote:
       | Be aware that survivorship bias may fool you when comparing the
       | quality of new and old items. The single juicer that lasts 70
       | years may be the only one of its kind to last that long, the
       | others from the same production year being left to rot and rust
       | in a landfill.
       | 
       | That being said, I definitely believe that planned obsolesence
       | and unintentional bad quality is a plague on modern consumer
       | items. I am lucky enough to have the time, knowledge, persistence
       | and money to research and buy long lasting goods. For example, I
       | have bought kitchen knives made out of a single piece of metal,
       | which are therefore less prone to breaking than the run-off-the-
       | mill ones. My jeans are from a Swedish jeans company that offer
       | in-store repairs as long as it's practical. This is saving me
       | money and effort in the long run. However, I do not believe in
       | such individual solutions to what is essentially a systemic
       | problem; people should expect good consumer items without
       | researching beforehand like it was their hobby.
       | 
       | I'm glad that the EU is working hard on right-to-repair laws.
        
         | schwartzworld wrote:
         | For me, it's no replaceable batteries. Anything with an
         | internal battery has a finite span of usefulness. There's no
         | real excuse for making batteries inaccessible, other than
         | forcing people to rebuy.
         | 
         | A great example is Tile, little tracking tags for your keys. I
         | bought one, and in a year the battery died, just in time to get
         | an email from the company offering a 10% discount on a new one.
        
         | derbOac wrote:
         | I used to think if you looked hard enough and researched
         | things, maybe paid more sometimes, you could get around it. I
         | still think that is necessary, but not sufficient. It won't
         | save you; you also need a bit of luck.
         | 
         | My biggest bugaboo in this area is with clothes. At some point
         | I started being more careful, but found the published specs
         | won't help because they don't actually tell you everything you
         | need to know, or the company selling them is being defrauded
         | themselves by manufacturers making things out of spec. In many
         | cases too I'm convinced people have lost communal knowledge of
         | what good items look like because theyve never seen them. So,
         | say, they're happy with a sweater that is made out of very poor
         | yarn that obviously won't last because it's warm and has a good
         | zipper. We're at 2/3 now I guess.
         | 
         | However, even places like Consumer Reports will say they don't
         | recommend an entire class of appliance, but then proceed to
         | provide ratings, that are ostensibly good. How are those
         | supposed to be interpreted? "None of these are worth buying but
         | they are 95/100 in quality if you take that into account"? No
         | wonder people are confused.
         | 
         | I've bought clothes from reputable vendors, with fabric from
         | named mills to specs that should be quality, and found instead
         | the cut was off spec and wouldn't fit. Or something about the
         | fabric just didn't last anyway. It seems like it's always
         | something, like I'm constantly being tricked in some new way
         | once I figure out some other problem. It's such an enormous
         | waste of money, time, and resources.
        
           | drewm1980 wrote:
           | Agree. Even if you make a hobby out of researching purchases
           | and pay top dollar, you still need a great deal of luck.
           | 
           | Our 5000 euro door, made by local craftsmen with high quality
           | materials, had an installation mistake that ruins ergonomics
           | and compromises the airtightness. I even went for a non-
           | sliding door in the expectation that it would be more
           | reliable. Maybe the sliding door would have been entirely
           | non-functional by now.
           | 
           | My ~400 euro yamaha reface mini-synth has internal speakers
           | that buzz. It's a known problem affecting every one ever made
           | AFAIK.
           | 
           | I'd guess only maybe 1/3 of the top dollar expensive stuff I
           | have bought has been free of glaring defects, despite
           | researching before buying.
        
           | AJ007 wrote:
           | Sizing is all over the place, even the same brand, same year.
           | If the clothes are garment dyed, it's even worse.
           | 
           | My biggest recommendation is buy 100% cotton and avoid
           | synthetic blends at all costs. Some of that crap looks old
           | after a single wash.
        
           | datr wrote:
           | I've run into this issue with jeans. They develop holes
           | around the crotch six months after buying a new pair.
           | 
           | A decade ago I'd buy jeans and they'd last years.
           | Unfortunately my waist line has since increased and none of
           | those survivors now fit me.
           | 
           | I started with Levi 511s and -- when they started failing --
           | moved to Nudie Jeans (2x price) as they offer free repairs.
           | When I tried to get them repaired though I was told there was
           | a six week waiting time which seemed excessive.
           | 
           | Next I went with a local atelier (3x price) figuring if I
           | spent more that would solve the problem but it happened
           | again.
        
             | myself248 wrote:
             | In my experience this means they're fitting wrong and
             | there's undue stress in the place that they're failing. For
             | crotch area specifically, look into Duluth Trading's
             | "Ballroom" pants.
             | 
             | Alternately, the moment you buy new pants, add some iron-on
             | patch reinforcement across the area. A two-dollar giant
             | patch can spread the force out quite a bit and probably
             | double the lifetime of the unreinforced fabric.
             | 
             | But really, a tailor should be able to tell you what's
             | wrong with the fit and how to fix it.
        
               | ziml77 wrote:
               | As someone who has also had these issues with the crotch
               | of pants wearing out, I would also suggest trying these
               | options.
               | 
               | It's a combination of stretching and friction. Jeans have
               | it especially bad because they have prominent seams right
               | where the thighs touch, causing an extra large amount of
               | friction. A gusseted crotch (which I believe the Ballroom
               | jeans have) both helps with the stretching and moves the
               | seams around.
        
             | jemmyw wrote:
             | I've tried various expensive jean brands and really
             | expensive with custom fitting and none of them lasted
             | longer than the cheap local brand I buy from now. Not only
             | can I get 3 pairs or more for the same money, they do
             | repairs for free if it's their fault or really cheaply if
             | it's my fault.
        
             | yourapostasy wrote:
             | Have you tried selvedge denim jeans? Try a pair of Uniqlo
             | brand ones for an entry level good value before getting
             | into the more rarefied brands that are even more durable
             | but more expensive.
        
               | onemoresoop wrote:
               | > selvedge denim jeans
               | 
               | I got these from uniqlo and like them quite a bit but,
               | beware, they're unwashed and will shrink some when first
               | washed so keep that in mind when buying.
        
             | philwelch wrote:
             | I switched from jeans to cargo pants for this exact reason
             | a few years ago.
        
               | jjtheblunt wrote:
               | upvote as in "ditto: same solution here, worked great".
        
             | haradion wrote:
             | In my experience, this often indicates a poorly-fitting
             | cut. If your belt naturally sits below your hips, you'll
             | probably want jeans specifically designed for that.
        
             | robert_foss wrote:
             | I've got several 5-10year old Nudie pairs. Enough of a
             | buffer to get me through 6-12weeks waiting times easily.
        
         | ekianjo wrote:
         | > I'm glad that the EU is working hard on right-to-repair laws.
         | 
         | The EU will just give fines and nobody will care. Regulation is
         | not the best path here.
        
           | kwhitefoot wrote:
           | If you able to tell us that regulation is not the best path
           | perhaps you could enlighten us by telling us what would be
           | better.
        
         | darkwater wrote:
         | > My jeans are from a Swedish jeans company that offer in-store
         | repairs as long as it's practical.
         | 
         | Nudie jeans by any chance?
        
         | mathattack wrote:
         | Quality manufacturing in the Good Ole Days is a myth. The
         | Japanese are our lunch in auto in the 70s due to a lack of
         | Quality.
         | 
         | Planned obsolescence is a thing. So is building or making for
         | the short term. There just wasn't this great era where people
         | made things for the long haul out of pride or something else.
         | People always took the short term view when the market
         | structure or incentives encouraged it.
        
           | RunSet wrote:
           | I distinctly recall the existence of television repair shops,
           | which suggests there was a time when market structure /
           | incentives did not encourage planned obsolescence.
        
             | eigen wrote:
             | when your $2000 TV breaks in 1985, you get it repaired
             | because the current models cost just as much and are
             | basically indistinguishable.
             | 
             | when your $400 TV breaks in 2022, you buy a new one because
             | its relatively inexpensive and you can get a larger one for
             | the same price.
        
           | bumby wrote:
           | > _when the market structure or incentives encouraged it._
           | 
           | I think one argument is exactly this. There has been a march
           | towards a market that expects a constant supply of cheap
           | shit. When all the margins have been wrung out of
           | globalization, reduction in quality provides the next
           | mechanism of lowering price.
           | 
           | People know where to find $150 denim that lasts, just like in
           | times past. But there has been change in expectations that
           | makes $25 denim the norm.
        
         | rzwitserloot wrote:
         | The 'plague' - the one that feels utterly needless, is
         | deplorably bad quality crap.
         | 
         | The key is that there are 2 completely different things going
         | on and I think it's very bad that we keep conflating the 2:
         | 
         | * Bad quality crap, which took shortcuts which impair
         | repairability for no reason other than to save a cent, make it
         | impossible to find replacement parts because it's a fly by
         | night operation that didn't think about it in the slightest,
         | and which in general is going to break down on you within the
         | year.
         | 
         | * Devices which are hard to repair.
         | 
         | That second category contains a lot of reasons ('save half a
         | cent on a screw' is one of them, as is 'planned obsolescence' /
         | 'make sure our pricey resellers get plenty of work'), but some
         | of those reason are GOOD - such as 'it is a heck of a lot
         | easier to make a robust product if we don't make the battery
         | swappable (e.g., iPhone, which got plenty of flak for this)'.
         | 
         | For the first, the only 'good' reason to do that, is to ensure
         | some product is available even to those who have _very_ little
         | to spend, but, [A] environmentally this isn't a good idea, and
         | [B] how 'available' is it when the only category you can buy is
         | dinky crap that doesn't work well and breaks down within 6
         | months?
         | 
         | So how do we get rid of _that_?
         | 
         | Right-to-repair laws are barking up an entirely different tree,
         | e.g. fighting the kind of bullshit where a farm tractor
         | manufacturer intentionally makes it impossible to work on
         | computer-guided stuff basically just to be dicks and get more
         | money from their official repair/reseller program. And to a
         | lesser extent, acts where a manufacturer makes a device
         | significantly harder to repair with as only goal to save a cent
         | or two on an errant screw, or cheaper glue or whatever.
        
         | MisterTea wrote:
         | > Be aware that survivorship bias may fool you when comparing
         | the quality of new and old items.
         | 
         | Indeed. So I skim the article and wind up agreeing with how
         | some things seem to be built to fall apart or under perform
         | (modern HE washers, I'm looking at you). Then I get called to
         | the shop floor to check a machine and the operator, an older
         | gentleman gets to talking with and starts the same
         | conversation! He is in his mid 60's his you'd think he'd go on
         | lamenting the loss of the sturdy goods from his youth but nope!
         | He too said there was plenty of cheap flimsy crap to be had.
         | 
         | Though one thing I will say has changed: the ability to repair
         | stuff. Computers stuffed with proprietary code have taken
         | control of even the simplest appliances (washers, stoves,
         | refrigerators). Things that were made from multiple pieces of
         | stamped or cast metal are now made from a single piece of
         | plastic that is less sturdy which melts or deforms under heat
         | (some eventually become brittle and crumble). I can see how it
         | makes things cheaper and easier to make but they don't sell the
         | plastic bits separately requiring me to toss everything over a
         | single broken piece. And even if something is made of metal,
         | the stamping or casting is so thin that it might as well be
         | made of plastic (e.g. the tin foil harbor freight stock carts.)
         | 
         | But the retailers and consumers are adjusting to this model:
         | goods are so cheap they are disposable. Don't bother returning
         | it, just toss it. This has lead to people buying new items and
         | tossing them right into the trash because amazon will ship
         | another. Or maybe return the broken item in its place. Or you
         | buy a new item to take a part off and toss it because amazon
         | told you to. Consumers get to keep buying cheap crap and
         | companies keep the money rolling in. This low effort thinking
         | is filling landfills with unused or barely used items at an
         | alarming rate which is a great example of unchecked capitalism.
         | Whats worse is I guarantee you most people could live happily
         | without most of the shit they buy.
        
           | Yeroc wrote:
           | Indeed repairability may have been the biggest change. Major
           | appliances centralize virtually all functions including on
           | one or two main circuit boards including the high-voltage
           | relays which in my experience are very prone to failure (they
           | used to be mounted separately in a different location on
           | older appliances). Those circuit boards typically cost ~1/3
           | the cost of a new appliance assuming you source and swap it
           | yourself.
           | 
           | In conjunction with the decline of repairability in the
           | appliances I think there's a corresponding decline in repair
           | skills among the general population as well.
        
         | waynesonfire wrote:
         | > Swedish jeans company that offer in-store repairs
         | 
         | That's cool. But, more than likely it'll be your body that will
         | need the repairs.
        
         | waynesonfire wrote:
         | > Swedish jeans company that offer in-store repairs
         | 
         | That's cool. I like high quality clothing too but noticed as I
         | age that it's my body that needs the repairs. It's been a
         | tight-fitting last couple years and my clothes still have so
         | much life left.
        
         | mattigames wrote:
         | I'm willing to bet that the "survivorship bias" of old products
         | narrative is being pushed by modern planned obsolescence
         | companies; back then people were still figuring out how to make
         | a successful company, and many companies believed that if you
         | made a product that lasted forever people will tell their
         | friends and those friends would buy their product and so they
         | would be rewarded for a job well done, now there is not a
         | single company that believes that, the results came in and
         | economically it makes much much more sense to make stuff that
         | breaks after a few years, so no; I don't buy for a second is
         | survivorship bias, at least not in most applications.
        
         | theK wrote:
         | I'm really rooting for getting the onslaught of rubbishware to
         | end but don't see the right to repair laws making a dent there.
         | Those laws are engineered to make it possible to repair
         | complex, expensive things. Dealing with intentionally
         | misengineered things that are trash cheap is a completely
         | different discipline.
        
           | Gibbon1 wrote:
           | My solution is handle this through enforced long warranties.
           | And require muni waste transfer stations to back charge
           | manufacturers for broken appliances under warranty
           | 
           | AKA: Your dishwasher dies and you send it to the dump.
           | They'll look it over document the failure and back charge the
           | manufacturer for the retail price.
        
           | escapedmoose wrote:
           | My partner and I joke that nothing we buy remains unmodified
           | for more than a day. It's an exaggeration of the truth: that
           | many many of our purchases require some customization before
           | they're really useful. We're both the type to research
           | heavily before a purchase, and we'll gladly spend more for
           | quality. Yet still the manufactured designs never quite meet
           | our standards.
           | 
           | We survive comfortably by sharing practical skills in the
           | household: sewing, woodworking, metalworking, electronics,
           | CAD (for 3D printing replacement parts), painting, etc.
           | Products straight from the factory are often substandard, but
           | a good set of tools, library books and tutorials can close
           | the gap to usability if you have the time.
        
         | wonderwonder wrote:
         | I ordered a pair of buffalo jeans the other day and they
         | arrived missing a belt loop on the front. Pretty frustrating as
         | I've ordered jeans from this company without issues before
         | this. I generally only have 2 pairs of jeans on hand at any
         | time so my go to brand shipping flawed jeans was a bummer.
        
           | starkd wrote:
           | Maybe its time more people learn how to sew.
        
             | bsder wrote:
             | Sewing denim, leather, canvas, etc. is generally a pain in
             | the ass. Even old consumer grade machines would have a
             | tough time. You either needed an industrial machine or an
             | old-school treadle machine that you could overpower.
             | 
             | What I want is someone that I can pay to sew stuff for me
             | and _have it not suck_.
             | 
             | The problem is that someone who does that is continually
             | having to hunt down new clients since their stuff doesn't
             | fall apart. And they can't charge enough because the crappy
             | stuff is _soooo_ cheap that it sets the floor of the
             | pricing.
             | 
             | If we want artisans to make a comeback, we're going to have
             | to help them somehow.
        
             | wonderwonder wrote:
             | Maybe, but I would prefer they just sent me a proper pair
             | of jeans. I do agree though, sewing appears to be a dying
             | art in laymen.
        
         | taylodl wrote:
         | People forget things used to cost _a lot_ of money. I remember
         | when our family bought our first color TV set back in the early
         | 70 's. You can buy a 65" HDTV set today for the same amount of
         | money - and that's in today's dollars which are _significantly_
         | less valuable than the dollars in the early 70 's!
         | 
         | That TV didn't last 20 years - it was a huge hassle continually
         | testing and replacing tubes.
         | 
         | Meanwhile I bought a 55" HDTV almost 20 years ago that's still
         | running fine.
        
           | Fatnino wrote:
           | 20 years ago tvs didnt have all manner of "smart" crap
           | stuffed into them. If you buy a TV today there is a good
           | chance much of it will stop working or change for the worse
           | in an overnight update.
        
           | bdcravens wrote:
           | In our new house this summer, I sprung for a 77" LG C2 OLED.
           | Almost embarassed by it looking back, since I could have
           | bought a 75" "standard" 4K TV for about 1/4 the price.
        
           | function_seven wrote:
           | I remember asking for a color 13" TV for Christmas back in
           | 1988 I think?
           | 
           | For _months_ I would grab the Sunday paper and pull out all
           | the ad inserts looking for the perfect TV. It had to be
           | cheap; I didn 't want to ask for anything crazy. I finally
           | found one that was under $200 and showed it to my parents. It
           | was some unknown brand. It wasn't "Cable Ready", and it still
           | had separate tuner knobs for VHF and UHF. I didn't care, main
           | use would be for Nintendo.
           | 
           | Parents decided to splurge instead and spent almost _$400_ on
           | a Toshiba unit with a digital channel display and a
           | remote(!). It also understood cable. I could watch Nick at
           | Nite on it when I went to sleep.
           | 
           | $400 for a 13" TV, in 1988. That's $1,000 in today's money. A
           | 75-inch 4K TV.
           | 
           | EDIT: For a nostalgia hit, I went searching for it. This is
           | the model they got me:
           | https://www.youtube.com/watch?v=15wiYAEOYAE
        
             | listenallyall wrote:
             | > $400 for a 13" TV, in 1988. That's $1,000 in today's
             | money. A 75-inch 4K TV.
             | 
             | Those 1980's tvs could display Knight Rider, Miami Vice,
             | The A-Team and Moonlighting natively, without the need for
             | any kind of streaming service.
        
         | jtbayly wrote:
         | Metal, vs plastic gears. Bigger vs tiny electric motor. Metal
         | vs plastic moving parts in contact with the fruit. Plug-in vs
         | battery powered. These are the things that I would place money
         | on as the reasons the 70 year old one is still functioning, and
         | none sold today will work in 5 years. (I've never looked at one
         | of these items. I'm just guessing. But I'd still place money on
         | it.)
        
           | eternityforest wrote:
           | Reliability now isn't done with the same methods as it was
           | then.
           | 
           | Back then, the good stuff might have been good because the
           | motor was big.
           | 
           | The modern good stuff probably has a brushless motor that can
           | prevent stalls. It doesn't matter if it's big or small, the
           | computer won't let it overheat, so they can make it smaller
           | to save money that they can spend on whatever part is the
           | actual failure mode.
           | 
           | The trouble is finding manufacturers that actually do that,
           | rather than just using a tiny motor with no computer and
           | plastic gears with no torque sensing. If you design things
           | with old fashioned methods, you need to use old fashioned
           | heavy parts.
           | 
           | Nylon gears in contact with ozone, and switches and
           | connectors of all kinds seem to be the problem on everything
           | I've seen. Which is why I always say I would gladly use 10k
           | lines of code to save one moving part or one switch.
        
             | mikepurvis wrote:
             | 100% agree, but I think the issue here comes with a typical
             | phased design process:
             | 
             | - Mechanical: "Here's the physical specs, no need to
             | account for A, B, or C, as it's been handled in software"
             | 
             | - Electrical: "Here are the physical constraints and
             | electrical spec. No need to account for X, Y, or Z, as it's
             | being handled in software."
             | 
             | - Firmware: "You need to handle A, B, C, X, Y, and Z, but
             | if you run out of time or don't have the budget to make up
             | a test rig for validating all those cases are handled
             | correctly, no worries we'll just ship it anyway."
        
               | eternityforest wrote:
               | The other issue I see is when mechanical and electrical
               | don't actually give firmware the data or control they
               | need.
               | 
               | You'll see stuff like a lack of battery level monitoring,
               | or relays without current sensing.
               | 
               | I'm not sure why we don't do things the other way, have
               | firmware people present at every step. Some things can't
               | be fixed later.
               | 
               | If mechanical puts a weak link gear designed to fail
               | before the motor, firmware might not have enough margin
               | to not wear it out with auto-stop.
        
               | bumby wrote:
               | Completely anecdotal, but my experience was that a large
               | amount is attributable to systems engineers and project
               | managers not having adequate software background.
               | Invariably, this leads to software rigor being
               | deprioritized or with just little oversight. After all
               | "it's just software"
        
             | mschuster91 wrote:
             | > The trouble is finding manufacturers that actually do
             | that, rather than just using a tiny motor with no computer
             | and plastic gears with no torque sensing. If you design
             | things with old fashioned methods, you need to use old
             | fashioned heavy parts.
             | 
             | Oh yeah. Like Surefeed smart cat feeders. They don't use
             | end reed or contact switches to control the lid motor -
             | they use current sensing on the motor and stop it when the
             | current surges due to reaching the end position. The
             | problem is, they also use cheap-ass plastic gears on an
             | apparently pretty strong motor... my old Surefeed from five
             | years ago is still going strong, but the newer revision
             | (which is, admittedly, easier to clean) failed after not
             | even a year because the motor had shred the gears and could
             | no longer detect if the lid was fully closed or opened,
             | making noise for so long that the cat refused to use it.
             | 
             | Fucking hell, these things cost 150EUR+ apiece. Two contact
             | switches and wiring would have cost them less than ten
             | cents. Now they have to pay for the cost of handling the
             | warranty claim... but I'd rather like to have a well-
             | designed product in the first place.
             | 
             | (Oh, and it doesn't like rechargeable C cell batteries
             | either, because they apparently saved the dollar that would
             | have given them a boost voltage regulator, so you're stuck
             | buying disposable alkaline batteries)
        
               | eternityforest wrote:
               | One of my general rules is not to buy anything that uses
               | disposable batteries, unless battery life is measured in
               | years. Not only does NiMh always seem to be a hassle, it
               | usually seems like rechargable-based devices are more up
               | to date in general.
               | 
               | They probably wouldn't even need a reed switch, just a
               | wad of foam for some buffering plus a more sensitive stop
               | algorithm. Or better yet, don't give the motor enough
               | current to shred gears even at full stall.
        
               | mschuster91 wrote:
               | Meh, I have grown to dislike devices with integrated
               | batteries. For whatever the fuck reason, I seem to burn
               | through batteries... like eight or so phone batteries,
               | original Samsung at that, an Apple MBP2015, various
               | gadgets, all gone to swelling, and often enough an utter
               | PITA to replace. No, no bad chargers either - Anker and
               | original chargers that came with the devices only.
        
               | jemmyw wrote:
               | The old model was impossible to clean. Did the designers
               | never meet a cat?
               | 
               | I've got two sure microchip cat doors. They've been
               | reliable. Same problem, hard to clean. When one of our
               | cats figured out how to break through the door sure sent
               | me a 3d printed plastic part that clipped on over the
               | latch. I think their customer care is pretty good.
        
               | mschuster91 wrote:
               | > The old model was impossible to clean. Did the
               | designers never meet a cat?
               | 
               | The new one isn't much better tbh...
               | 
               | > When one of our cats figured out how to break through
               | the door sure sent me a 3d printed plastic part that
               | clipped on over the latch.
               | 
               | I mean, my cats are smart enough to open doors, cupboards
               | and drawers, but how on earth can a cat break through a
               | cat flap?! Brute strength?
        
               | jemmyw wrote:
               | He's a big cat. There was a little gap at the bottom
               | where the latch came up into the door. He would get his
               | claws under the gap and then he could wrench it open. The
               | clip on part covers the gap. I guess they have enough
               | people with that problem to have designed a fix but not
               | enough to update the product.
        
             | bumby wrote:
             | > _I would gladly use 10k lines of code to save one moving
             | part or one switch_
             | 
             | This creates a whole new reliability problem. Software
             | reliability is notorious for its interface failures and
             | there can be many more of those modes (where hardware
             | typically has a few wear-out style failures). I think about
             | my relatively high-end TV that seems to always struggle
             | with software updates without any glitches. It seems like
             | we've just been lulled into accepting software glitches as
             | the price of having software control everything. Luckily,
             | most of the software is not safety critical.
             | 
             | I think this is one of the dangers of relying on software
             | to close reliability gaps. Yes, you can change it quickly
             | and cheaply and it's versatile, but it's often very hard to
             | identify all the failure modes.
        
               | Damogran6 wrote:
               | Got a nespresso Machine last year...worked
               | great....hooked up to Wifi and the phone app and had it
               | firmware update and it turned it into a brick.
               | 
               | They sent me a replacement that works great and is
               | entirely ignorant of the outside world (and will stay
               | that way.)
        
               | eternityforest wrote:
               | Are you on a network with some kind of firewalling or
               | tracker blocking? I wonder if they are programmed to stop
               | working if they can't phone home after exiting dumb mode?
               | 
               | Or if there's an activation step they never planned to
               | need recovery from failure of?
        
               | Damogran6 wrote:
               | I don't think it was intentional, talking to their tech
               | support, there was no way to restore it to function. I
               | suspect a bricked firmware update.
        
               | eternityforest wrote:
               | True embedded software is a lot different. Smart TVs are
               | desktop or phone class computers, and even then, the
               | glitches are usually "A power cycle fixes it" or "One
               | feature that wouldn't exist at all without software stops
               | working" type of thing.
               | 
               | For non safety critical stuff it's much better to crash
               | every week than to wear out in 5 years.
        
               | bumby wrote:
               | > _glitches are usually "A power cycle fixes it"_
               | 
               | Maybe I'm becoming a curmudgeon or maybe it's my bias as
               | a former reliability engineer, but the fact that we've
               | normalized this drives me crazy. Imagine your frustration
               | if your car needed to be "power cycled" on a regular
               | basis just to keep it moving forward, yet we've become
               | accustomed to that in our day-to-day interactions with
               | electronics.
               | 
               | It's the bane of my existence that I have to continuously
               | power cycle a device to do something seemingly simply
               | like change a tv streaming service or scan a document.
               | Interface failures are rampant.
        
               | eternityforest wrote:
               | It's definitely not ideal, and I obviously try to do
               | better than that in any product I work on.
               | 
               | But I've seen so many things fail due to bad switches,
               | connectors, and other simple parts, to me it's a great
               | tradeoff to occasionally reboot something as opposed to
               | having it totally fail at some random time within a few
               | years.
               | 
               | I wouldn't trust my life to it, but I'll trust my watch
               | party to it.
               | 
               | Plus, a consumer now only needs to power cycle or factory
               | reboot, so untrained people can keep stuff going.
               | 
               | I'd much rather they need reboots than need skilled work
               | like they used to, that just wouldn't be practical in a
               | digital first world.
               | 
               | Oddly enough having failures be so normalized makes them
               | less problematic, because the victim doesn't get many
               | complaints. People who have to wait just assume that's
               | how it is, nobody will tell you you shouldn't have used a
               | computer for that
               | 
               | Before all these complex systems we used pen and paper
               | and things subject to human error, and we had to deal
               | with that quite a bit.
               | 
               | Computers suck compared to what they could be but they
               | are amazing compared to a lot of older stuff.
        
               | lloeki wrote:
               | > your car needed to be "power cycled" on a regular basis
               | just to keep it moving forward
               | 
               | you'd be surprised how often watchdogs get their GIGO
               | conditions triggered and things perform a cleanup reboot
               | while you drive
        
               | bumby wrote:
               | I have no issue if it automatically recovers to a safe or
               | known state. My issue is when this doesn't happen and the
               | user has to perform the recovery via a power cycle. From
               | my perspective, this means the system has failed and is,
               | by definition, not reliable. We just seem to accept low
               | reliability in consumer software.
        
               | mschuster91 wrote:
               | > It seems like we've just been lulled into accepting
               | software glitches as the price of having software control
               | everything. Luckily, most of the software is not safety
               | critical.
               | 
               | And the thing is, somehow every vendor seems to skip out
               | on ensuring a working out-of-band upgrade process -
               | despite U-Boot bringing _everything_ you need with it to
               | provide recovery via whatever means you want. Ethernet,
               | USB, a serial debug port... hell, I did A /B partition
               | support and bootloader checks with a watchdog years ago,
               | hacked together in an afternoon but able to first attempt
               | booting from the fresh firmware, if that failed three
               | times it would attempt the B partition containing the old
               | image, and if that failed it would attempt booting from a
               | recovery partition that was intelligent enough to bring
               | up the base board with enough networking to be able to
               | bring up a web server and accept a signed firmware image.
               | 
               | Or, if that's too complex, a fucking button that the user
               | has to hold and it will boot into the recovery image
               | directly.
               | 
               | It's not rocket science, it's not even much effort, all
               | you need is a fucking week at least and a couple of cents
               | for a switch. Pure penny pinching, and I hate companies
               | that produce hardware that can turn to e-waste because of
               | it.
        
           | yetihehe wrote:
           | > Metal, vs plastic gears.
           | 
           | Sintered metal gears, last only a little longer than plastic
           | and then fail catastrophically destroying half of the device
           | so that you can't repair it. But at least they are much
           | cheaper than proper machined gears.
        
             | JKCalhoun wrote:
             | My KitchenAid mixer ate a gear many years ago. They would
             | lead you to believe they are a high quality brand, no?
             | 
             | After disassembly, it turned out to be perhaps the _only_
             | plastic gear in the thing. It occurred to me that it was
             | perhaps designed to fail rather than the mixer continuing
             | to break the bones of the person who got their hand caught
             | in the paddle.
             | 
             | So, I throw the engineer a bone for that one. I was bummed
             | though to have to order a replacement gear from some
             | obscure place in Florida for like $75 or whatever.
        
               | yetihehe wrote:
               | Yeah, sometimes there are plastic gears designed in
               | specifically for this, in blenders and kitchen
               | appliances, some lathes even have a set of several copies
               | of one plastic safety gear. But sintered metal gears in
               | planetary gearbox of a cordless screwdriver which fails
               | faster than it's battery (Einhell) - not acceptable.
        
               | [deleted]
        
               | S_A_P wrote:
               | The real crime is that there are only like 5 appliance
               | parts companies that stock parts and they each seem to
               | look at the other companies for what to stock. Meaning,
               | if someone else has it they won't. But what ever they do
               | stock ends up selling for 500% or more of the wholesale
               | price.
        
               | blueblob wrote:
               | I had the same gear fail. It's called a worm gear and is,
               | indeed, intended to fail before damaging the other gears.
               | They're much cheaper if you buy a non-oem part. I bought
               | one from amazon for ~10 USD.
        
               | JKCalhoun wrote:
               | Yeah, this was a time when Amazon was in its infancy. :-(
        
               | generalpf wrote:
               | A worm gear! It is indeed designed to take the fall so
               | the entire machine doesn't shred itself.
               | 
               | I bought an official replacement from KitchenAid for $12
               | including shipping.
        
               | mattferderer wrote:
               | > It occurred to me that it was perhaps designed to fail
               | rather than the mixer continuing to break the bones of
               | the person who got their hand caught in the paddle.
               | 
               | This is a good call out of potential other reasons an
               | engineer team might make something cheaper & easier to
               | break. It would be awesome to read a summary of the
               | trade-offs the teams discuss in their process.
        
               | kwhitefoot wrote:
               | My Electrolux Assistent N8, from 1978, also has a worm
               | drive. Not plastic though, instead it has an
               | electromechanical stall detector that shuts down the
               | motor if it stalls. No need for sacrificial parts!
        
               | aidos wrote:
               | For those who want to see a teardown, AvE has one on his
               | channel here; https://www.youtube.com/watch?v=0qKp-0h9P18
        
               | JKCalhoun wrote:
               | Interesting -- it is the "Professional" version and
               | appears to have different internals than my consumer-
               | grade one.
        
             | jerf wrote:
             | Capitalism is successfully optimizing for what I as a
             | consumer can detect. I am not capable of simply looking at
             | a device and knowing whether the metal is the quality metal
             | it needs to be, or if it is merely some cheap metal that
             | will bend if I breath on it too hard.
             | 
             | ($YOU may be. I'm not.)
             | 
             | Except that nowadays I tend to just guess the latter and
             | I'm statistically correct anyhow.
             | 
             | Superman has a quote about living in a world of cardboard,
             | where he must control his every move lest he rip through
             | everything. I'm beginning to feel that way myself with
             | these consumer products. If you take them even 5% out of
             | spec expect them to catastrophically fail. They'll
             | catastrophically fail even if you use them entirely within
             | spec. I'd happily pay a bit extra for something that
             | wouldn't but there's no way for the manufacturer to
             | successfully convey to me that this is such a thing even if
             | they wanted to. The metaphorical water is so metaphorically
             | muddied that it's just dry dust now anyhow, with fake 5
             | star reviews and decades of refinement on marketing
             | messages about how this vegetable peeler peels vegetables
             | so well that it will even enhance your marriage prospects.
        
       | eggy wrote:
       | Products with guarantees are for a replacement with the same
       | short-lasting product, not a guarantee on the one physical item
       | you originally purchased. It's cheaper for manufacturer's to send
       | you another POS than to spend the time and charging a bit more
       | for a product that will last. People have been conditioned to
       | follow the percolator-drip-French press-espresso machine-Keurig
       | cycle! I keep a steel cone sieve and buy beans I have the store
       | grind for me. I too have gone through 3 or 4 coffee grinders. I
       | just got back from Saudi after working there for 6 months, and
       | being sober for years, I found it a land of coffee shops vs. pubs
       | and bars. Most people had a simple, traditional Arabic (now
       | rebranded "Saudi") coffee setup, or a Keurig or Nespresso machine
       | in their home or Bedouin tent. My Mom and Dad had the same
       | percolator for over 18 years. Maybe not a coffee connoisseur's
       | preference, but it always worked if the gas bill was paid!
        
       | woah wrote:
       | Old man yells at crap
        
       | wincy wrote:
       | My $4000 GE refrigerator has broken twice now in the five years
       | we have owned it, both times in the exact same way. The way the
       | fridge works seems simple: the cold freezer is on the bottom, and
       | then a fan blows air up through a shaft to the relatively warmer
       | refrigerator as needed to keep it just above freezing.
       | 
       | Instead, the failure state is that the fan that handles this
       | broke with no warning. I lost a bunch of groceries, but luckily
       | managed to figure out the issue and replace the part myself.
       | 
       | Then a few months ago I heard a clack clack like a fan was about
       | to fail, so this time I replaced the fan after only about two
       | days of no refrigerator.
       | 
       | I don't understand how such an expensive device can have such a
       | terrible failure mode that ruins basically everything inside my
       | fridge, twice now (the freezer is fine though, it just gets
       | colder).
       | 
       | Before this fridge my wife and I were totally broke and just had
       | a $400 hand me down fridge that we literally never had any
       | problems with. I don't really know why modern stuff seems so bad.
       | 
       | I know I know, survivorship bias and whatnot, I don't see all the
       | broken refrigerators in the landfill, but even if that's the case
       | why not fire half your design engineers just trot out those old
       | 1945 GE Ultracool (or whatever) designs and sell those?
        
         | cfeduke wrote:
         | I have the original refrigerator the previous owners installed
         | when we purchased the house. It's from the 1990s. It is
         | sometimes loud, but I am afraid to replace it. I am sometimes
         | awed by the new, sleek fridges in the home improvement store
         | but then Admiral Ackbar's voice rings in my head and gives me a
         | +8 to my Will save. So far so good.
         | 
         | Every 2-4 years I replace the dishwasher, dryer, and washing
         | machine. The first replacement dishwasher caught on fire; we
         | are on dishwasher #4. The current washing machine has a leak,
         | the water sensor* which somehow functions after being there for
         | over four years (four!) notifies me reliably.
         | 
         | * Samsung has discontinued the water sensor
        
           | wincy wrote:
           | Ah yeah I paid for Consumer reports and instead of buying an
           | expensive dishwasher got the $500 Bosch that they claimed
           | washed as well as the $2000 Thermador dishwasher. It has been
           | going strong for a few years, no complaints here.
           | 
           | I know Consumer Reports can't really account for durability
           | although I think they survey their members to see what's
           | still working, so it's better than most places.
        
             | philwelch wrote:
             | CR and Reddit seem to agree that Bosch is a solid choice,
             | which is why I went with Bosch.
        
           | kwhitefoot wrote:
           | My washing machine is over thirty years old, a no-name
           | Italian one. Electromechanical controller, so no electronics.
           | The only fault is that the program knob fell off, I tied it
           | back on with a piece of string ten years ago. It looks like
           | it should keep going for another decade or two.
        
           | CadmiumYellow wrote:
           | Every 2-4 years?! That's wild. I live in a rental house that
           | still has all of its appliances from the 90s. They definitely
           | look dated - all white, lots of plastic, no stainless steel
           | or water dispenser or anything - but they all still work
           | perfectly. I haven't had a single problem with any of them
           | since I moved in several years ago, with the exception of the
           | dishwasher coming unplugged and having to be removed so it
           | could be plugged back in. This post is making me grateful for
           | my shabby appliances (and the fact that I'm not on the hook
           | for fixing them if they do break)!
        
         | H1Supreme wrote:
         | I think there's a real opportunity for a company to release a
         | (affordable) fridge that has zero gadgets, and markets the
         | quality of the cooling system. How can a 40 year old fridge
         | that lives in the garage be more reliable than a new Samsung
         | (or GE in this case)? Obviously, it's cheap components. But,
         | considering how much of a pain in the ass moving a refrigerator
         | is, "won't break" is highly marketable here. I'd certainly buy
         | one.
        
         | JoeAltmaier wrote:
         | In contrast the $120 freezers in my garage have given
         | improbably years of service without a single issue. New from
         | big box store; reviews warned of possible failure and loss of
         | content. But mine must be the good ones. Somebody has to get
         | the good one I guess.
        
           | HeXetic wrote:
           | Chest freezers cannot be compared to household kitchen
           | refrigerator-freezer combinations. There's way, way, way less
           | complexity.
           | 
           | * No need to split & balance the refrigeration between fridge
           | & freezer
           | 
           | * No expectation of a defrost cycle on the freezer
           | 
           | * Generally less stuff: no water or ice dispenser, less
           | lights, less fancy bins & trays & veg drawers etc.
           | 
           | * Chest freezers get opened less, and the top-opening lid
           | lets less cold out when they are opened, and without the
           | defrost cycle the compressor just doesn't have to work as
           | hard.
           | 
           | * Usually greater consumer tolerance for these items being
           | large/heavy machinery so the designers don't even have to
           | worry too hard about keeping things compact.
        
             | wincy wrote:
             | My refrigerator works fine _as long as the fan holds up_.
             | I'm not sure why they used such a terrible fan though.
        
           | crystaln wrote:
           | If years of service is the expectation for a refrigerator,
           | then something is wrong.
           | 
           | Refrigerator life should be measured in decades.
        
         | bayindirh wrote:
         | Two reasons:
         | 
         | 1. Newer fridges have much more complicated air flow patterns
         | requiring more fans and elaborate designs (my fridge runs all
         | its fans for 2 seconds to homogenize air every time I close its
         | door, for example).
         | 
         | 2. That fan is a standard fan in GE line-up which happens to
         | fit that bill. It's not a fan made extra robust and reliable
         | because it's going to end in a $4000 fridge.
        
         | ejb999 wrote:
         | I have a 2nd fridge in my garage, an old philco one - still
         | running perfectly, 365 days a year for almost 70 years. Never
         | needed a repair in the 25 years I have owned it.
        
           | JoeAltmaier wrote:
           | Throw it away! It is costing more in annual electricity than
           | a new one. Never mind it's old; it's insulation is worthless
           | and its compressor is very inefficient.
        
             | ejb999 wrote:
             | baloney - what is the cost to the environment of producing,
             | transporting and then throwing away a refrigerator every
             | 7-10 years? How about the gas used for the service calls?
             | 
             | My old fridge is running perfectly, and costs me less than
             | $10-$15/month.
             | 
             | A typical modestly price refrigerator these days cost $1000
             | at home depot (and easily more) - even if I could cut
             | electricity by 50%, saving 7.50 a month in electric, a
             | typical new fridge won't even last long enough to justify
             | the savings..
        
               | JoeAltmaier wrote:
               | 70 years old? Really?
        
               | ejb999 wrote:
               | yes, amazingly it really is - built in the early 1950's
               | and still works perfectly. Not pretty enough to keep in
               | the house anymore, but still hums away day after day.
               | They truly don't make them like they used to.
        
             | jtbayly wrote:
             | Is this a joke?!
             | 
             | Are you a fridge salesman or something?
             | 
             | You do understand that many of us would pay more for that
             | fridge _and_ gladly pay way more in electricity to have it
             | perform its job reliably, right?
        
               | carapace wrote:
               | The idea is to have inexpensive refrigerators that use
               | less energy _and_ last many decades. (And when they are
               | superseded by even more efficient models there should be
               | a clear recycle /reuse "exit" for the old appliances. I
               | hear they have laws to that effect over in Germany,
               | something like that. Keeps the old obsolete appliances
               | out of the landfill.)
        
               | kwhitefoot wrote:
               | We have laws like it in Norway too. Old appliances can be
               | taken to the local recycling centre or to any shop that
               | sells appliances of the same general type. All shops that
               | sell electrical goods have to be willing to take back
               | discarded appliances even if they did not sell that
               | specific article or even brand.
        
               | ejb999 wrote:
               | taking them back is good, I guess, but if they take them
               | back and then throw them into a landfill, what has been
               | accomplished?
        
               | JoeAltmaier wrote:
               | Replaced my 30yo appliances. My electric bill dropped in
               | half.
               | 
               | Sure you have the resources to burn all the electricity
               | you want for convenience, you do you.
        
               | jtbayly wrote:
               | But how much did that cost, and how long ago was it? Have
               | you recouped the cost yet? I ask because if it's a 5 year
               | payback, that's ignoring the cost of food spoilage from
               | your new fridge that quits after 6 years.
        
         | rzzzt wrote:
         | We got a compressor fridge from the now non-existent GDR 50-ish
         | years ago, and it finally broke this year. Still cools, just
         | non-stop (the temperature sensing switch gave up the ghost). I
         | occasionally think about cybernetically enhancing it with an
         | ESP8266, a relay and a sensor.
        
           | empyrrhicist wrote:
           | Just grab a Johnson Controls temperature controller. Set and
           | forget.
        
       | bambax wrote:
       | > _Many blamed these problems on the government. They believed it
       | had crippled certain products (major home appliances,
       | especially)_
       | 
       | This is a claim that was already present in _Death of a
       | Salesman_. Here 's the quote:
       | 
       | > _I am always in a race with the junkyard! I just finished
       | paying for the car and it 's on its last legs. The refrigerator
       | consumes belts like a goddam maniac. They time those things. They
       | time them so when you finally paid for them, they're used up._
       | 
       | The play came out in... 1949.
       | 
       | It's not been my experience that everything is crap nowadays. But
       | of course one needs to shop wisely.
        
         | robinsonb5 wrote:
         | The difficulty is that the abundance of cheap crap often makes
         | finding the good stuff like finding a needle in a haystack.
         | Yes, price is the first indicator, but there are plenty of
         | chancers who are quite happy to sell the cheap crap at the
         | premium price point.
        
           | crystaln wrote:
           | Also the expensive stuff is often built to last a few years
           | instead of decades.
        
             | yourapostasy wrote:
             | Carefully buy b2b and you can still get to decades of
             | service life for many types of equipment. It is also much
             | more expensive than the most expensive "prosumer" grade
             | offerings you see. But for some of this type of equipment,
             | that's because they staff competent technicians supporting
             | 24x7x365 service calls coming in from shops hiring
             | certified technicians rolling repair trucks any time of the
             | day or night for the right fee.
        
           | theK wrote:
           | Yes that is exactly the problem. Especially with cheap as
           | garbage direct sales from China and internet shopping being
           | the norm, your chances of finding legitimate high quality
           | sellers on amazon or else are practically zero. Even worse,
           | nowadays on amazon you find the exact same product in all the
           | price ranges sold by "different" sellers.
        
             | pbhjpbhj wrote:
             | There's a need for legislation here IMO.
             | 
             | Trademarks identify the origin of goods that a business
             | wishes a consumer to believe. We need to expand that law to
             | also indicate _actual_ origin.
             | 
             | For example, this DVD player came from this manufacturer
             | and then got badged as Alpha Inc, but this other DVD had
             | the same technical origin (despite the different case) and
             | got badged as Beta Inc ... consumers should get that
             | information. Capitalism relies on such things so that the
             | best products can be chosen.
             | 
             | Instead, we get things like companies selling the same
             | product code from different factories with wildly different
             | quality. Or, far more egregious companies sending a product
             | to reviewers and early adopters, then making a worse
             | product and passing it off to consumers as the same.
             | 
             | There's much more to do (I should be able to see exactly
             | what a product had done to acquire it's 'country of origin'
             | - another area companies deceive consumers), but this would
             | be a start.
        
           | BlueTemplar wrote:
           | I am surprised that nobody pointed out the obvious : avoid
           | items with the minimum legal manufacturer warranty.
           | 
           | Though this too can become hard in categories dominated by
           | cartels : warranties for (magnetic) hard drives have been
           | going down (not to mention the recent frauds by Western
           | Digital, how they have fallen, sigh...), or, for (non-
           | related) reasons, boycotting Intel and Ryzen CPUs (or Android
           | an iOS smartphones) doesn't leave you many options, though
           | RISC-V (and "real" Linux) have been making great strides in
           | the recent years.
        
             | Jupe wrote:
             | Unless the company goes out of business, or as may happen
             | more often today, just dissolve the company and re-
             | brand/re-incorporate.
        
             | robinsonb5 wrote:
             | > I am surprised that nobody pointed out the obvious :
             | avoid items with the minimum legal manufacturer warranty.
             | 
             | I have to admit that particular strategy hadn't occurred to
             | me - but it's a good idea. Of course, it has to be an
             | actual part-of-the-standard-deal warranty, not the hard-
             | sell extended warranty that's really just an add-on
             | insurance policy...
             | 
             | (Wondering where I find a box of staples warranted to
             | pierce more than five sheets...)
        
         | derbOac wrote:
         | For what it's worth, some things in my lifetime have seemed to
         | get much better, and cars and refrigerators happen to be in
         | that class.
         | 
         | Many other things seem to have gotten worse though, like
         | clothes and linens. I suspect there's some pattern to those
         | things that have improved and those that have declined, and
         | everything in between, but I couldn't explain it.
        
           | H1Supreme wrote:
           | I have some anecdotal evidence to the contrary on
           | refrigerators. I want a fridge to do one thing. Keep food
           | cold. No ice maker, no water, no godforsaken app, or camera
           | on the inside. Make a robust, reliable cooling system that's
           | built to last. That's the only thing I want to pay for.
        
           | mbfg wrote:
           | watching many youtube mechanic channels, i get the sense that
           | they seem to think that 2000 era cars were better than
           | today's car. The common missive is that they now have really
           | cheap parts, and the cars are over controlled by computer
           | systems making them brittle and expensive to repair.
        
             | chinabot wrote:
             | and impossible to replace with the same part from a
             | scrapped car due to the module being paired to the specific
             | car and the reuirement for the dealer to install it. All
             | car parts should become open source 10 years after the last
             | one was produced to prevent them just getting scrapped.
        
             | mattferderer wrote:
             | >cars are over controlled by computer systems making them
             | brittle and expensive to repair
             | 
             | I've heard this many times while at auto body shops. It
             | seems that it's not the electronic parts cost that is
             | expensive but you have to dissemble much of the car to
             | replace the parts.
        
           | BlueTemplar wrote:
           | Regulations. Also probably how cars and refrigerators need
           | energy to work ?
           | 
           | The downside is that cars especially have not gotten cheaper.
           | (This is starting to change, sadly by necessity rather than
           | choice, ~ton personal vehicles will soon be the thing of the
           | past even in rich countries.)
        
             | oblio wrote:
             | > soon personal vehicles will soon be the thing of the past
             | even in rich countries.
             | 
             | https://www.iea.org/data-and-statistics/charts/global-car-
             | sa...
        
         | bitexploder wrote:
         | Check out the history of light bulbs, an actual amazing
         | conspiracy few people know about :)
        
           | BlueTemplar wrote:
           | One perhaps continued to this day, if maybe in a different
           | way (we'll know in a few decades) : toxic fluorescents and
           | most diode bulbs not having separated transformers (they are
           | DC !)
        
             | bitexploder wrote:
             | Though my LED lights do last a lot longer and cost way less
             | to operate overall, so that is nice.
        
               | jtbayly wrote:
               | I've been singularly unimpressed with the rate my LED
               | bulbs are failing.
               | 
               | Definitely not even close to 10-15 years I was promised.
               | 
               | And this is why warranties are pointless. How am I
               | supposed to get one of these bulbs from a four-pack
               | replaced by the manufacturer two years after I bought it?
        
               | bitexploder wrote:
               | Yeah, nowhere near as long as they should last, but
               | better than it was.
        
           | plastiquebeech wrote:
           | Might be worth mentioning the name of the conspiracy: the
           | Phoebus Cartel.
           | 
           | It sounds cartoonishly evil, but "cartel" is just an economic
           | term for a market where a small number of participants
           | collude to control supply and pricing. Like OPEC.
           | 
           | https://www.newyorker.com/business/currency/the-l-e-d-
           | quanda...
           | 
           | IMHO, we should be more aggressive about converting
           | industries which gravitate towards cartels into regulated
           | natural monopolies, like power/water supplies. Some kinds of
           | markets really are more efficient with fewer participants,
           | and we should find ways to encourage that efficiency without
           | letting the lucky winners indefinitely dictate the terms of
           | the market.
        
             | pphysch wrote:
             | In contemporary America, cartels are euphemized as "trade
             | associations" and they dominate Washington DC (and our
             | national consciousness) with their collective lobbying and
             | PR resources.
        
           | ejb999 wrote:
           | Yep, bulbs are now all complete crap - they used to last
           | decades.
           | 
           | Was having my house painted a few years back, I have a triple
           | set of spots near the very top of the roof (so about 30 feet
           | in the air) - painter helpfully suggests - do you want me to
           | replace those bulbs up there while I have my ladder up there?
           | I agreed.
           | 
           | Big mistake, the bulbs their were still working 17 years
           | after I moved in - now I have to replace them about every 18
           | months with the cheap crap the government only allows to be
           | sold.
           | 
           | Not sure how replacing bulbs and throwing them in the
           | landfill every 1-2 years is doing anything good for the
           | environment.
        
             | crystaln wrote:
             | What kind of bulbs are you using? LED bulbs should last a
             | decade.
        
               | ejb999 wrote:
               | my led bulbs in the house are burning out every 18 months
               | or so - no way they last 10 years - not even close.
        
             | oblio wrote:
             | Your anecdata is bad. Even after the conspiracy was
             | discovered, incandescent bulbs still had a much lower life
             | expectancy than LED lights.
             | 
             | It's simple physics :-)
        
               | docandrew wrote:
               | The LEDs themselves are very robust, solid-state
               | semiconductors that will function for a very long time,
               | but they need additional electronics to function in a
               | 110/220V socket, and those electronics seem to be
               | crummier than the old incandescent filaments.
        
               | ejb999 wrote:
               | perhaps in theory - not in real life.
        
           | m3047 wrote:
           | Yes, I was going to mention that.
           | https://en.wikipedia.org/wiki/Phoebus_cartel
        
           | bambax wrote:
           | Not a good example that everything turned to crap _right this
           | decade_...
        
         | lordgroff wrote:
         | It's a matter of shopping wisely and, at least sometimes, of
         | spending more money up front. People always reach for the
         | smelling salts when I tell them how much my (hand) coffee
         | grinder cost, but that thing is almost certain to outlast me.
        
           | voidee wrote:
           | I also would like to know what hand grinder you have!
        
           | JKCalhoun wrote:
           | I've got my selling salts, please tell me which coffee
           | grinder you own?
           | 
           | And by the way, since the topic of "where do I find the good
           | stuff" keeps coming up, why is there no site that is your
           | one-stop recommendation destination for finding quality
           | appliances, tools? We all know we can no longer trust Amazon
           | reviews.
           | 
           | Consumer Reports has been around for ages but I don't feel
           | they've kept in lockstep with the changing times. Maybe the
           | Cool Tools site? But it seems a little too casual and not as
           | rigorous as CR, too eager to direct you to Amazon as well. I
           | don't know really. Just spitballing.
        
             | docandrew wrote:
             | I feel like there's a great opportunity for a founder to
             | start a new eCommerce site with supply chain verification
             | to weed out fakes, and who would do their own testing a la
             | Consumer Reports in addition to customer reviews.
        
             | gibspaulding wrote:
             | /r/buyitforlife is a decent start if you don't mind Reddit.
        
             | lordgroff wrote:
             | https://eightouncecoffee.ca/collections/hand-
             | grinders/produc...
             | 
             | And yeah for products like these you really need to search
             | prosumer forums for the specific area in question, Consumer
             | Reports would be useless.
        
       | Damogran6 wrote:
       | I think there are a LOT of societal ills with sending too many
       | people to College...who then get MBAs.
       | 
       | You're going to want to use what you earned, right? So you're
       | gonna maximize profit and shareholder value.
       | 
       | Individually, none of them are particularly egregous. A little
       | less sugar for your dollar, a sticky subscription on your credit
       | card, A Washing machine that doesn't QUITE live as long as it
       | should.
       | 
       | But in aggregate you end up with /gestures broadly at everything.
        
         | inkcapmushroom wrote:
         | https://en.wikipedia.org/wiki/Complaint_tablet_to_Ea-nasir
         | 
         | Those MBA types have been cutting corners on quality for a
         | while...
        
           | Damogran6 wrote:
           | It's not that it's been happening, it's that it's happening
           | in such volume.
        
         | [deleted]
        
       | eternityforest wrote:
       | I just don't see it. Were I to go shopping at wal-mart, and if I
       | didn't understand anything about failure modes, I might, but I
       | find it very easy to find things that last.
       | 
       | Partly because out lifestyle now is lighter on things, and we
       | need fewer of them. I don't need a juicer because... I don't
       | juice.
       | 
       | Another factor might be that we still have an obsession with
       | "Power". Look at how impact drivers are reviewed, based on how
       | fast they screw some insane fastener most people won't ever need.
       | 
       | If consumers prefer and recommended more powerful stuff rather
       | than stuff that's better at protecting itself, stuff is gonna
       | break.
       | 
       | My vacuum does shut off if you run over the wrong thing. That's
       | not a case of clogging and choking, that's a sensor detecting
       | that I've given it something it's not meant for, protecting
       | itself. I would take that any day over something that would
       | happily self destruct on something, or even chew up whatever it
       | hit.
       | 
       | My Rite in the Rain pen never has issues and very well could last
       | my whole life with no refills. There are bad pens out there, but
       | I have no memory of any time when cheap ballpoints actually
       | worked correctly.
       | 
       | I have not had any experience with a new washer or dryer for very
       | long.
       | 
       | However, new appliances are lighter, cheaper, and more efficient.
       | If the scrap is recycled, they may well be just as good as old
       | ones in terms of cost and environmental concerns, even if they
       | break faster.
       | 
       | There are certain categories of things that may be worse overall,
       | but in general, there's close to nothing I'd prefer the old
       | version of.
       | 
       | However, there are probably lots of things where the cheap
       | version now is worse than the old version. But that old version
       | probably cost $40 in today's money and the cheap version cost
       | $20.
        
         | jtbayly wrote:
         | A broken fridge ruins lots of food, worth lots of money.
         | 
         | A broken washing machine or dishwasher can flood your house,
         | costing 10s of thousands of dollars.
         | 
         | A broken dryer can burn your house down.
         | 
         | And even if some of those aren't common failure modes (fridge
         | is common), it is incredibly inconvenient and expensive to be
         | without a major appliance for (insert supply chain guesstimate
         | number of) weeks every year or so.
        
           | eternityforest wrote:
           | I've only personally seen one failure like that, a bad washer
           | flooding a friend's house.
           | 
           | I would imagine a heat pump dryer would be _very_ unlikely to
           | burn anything down.
           | 
           | It is a really big inconvenience when they go offline, but
           | there are still lots of brands that seem to work fine for 10
           | to 20 years.
           | 
           | I'm surprised ultra high reliability isn't more of a consumer
           | selling point. Refrigerators in particular could do it with a
           | redundant compressor and valves, they could share the
           | evaporator and condensing coils. It's not like fridge
           | compressors cost that much to make. They could even use 2
           | small ones and run them all the time, so if 1 fails you get
           | half power but it still works.
           | 
           | Washers and dryers could do redundancy by selling pairs of
           | identical combo units instead of 1 washer and 1 dryer, but I
           | suppose people don't need to replace both at once very often.
        
       | sevensor wrote:
       | If you're willing to tolerate not owning things when they're new,
       | survivorship bias can be your friend. I especially recommend
       | saying yes whenever an elderly relative / friend offers you a
       | hand-me-down. You'll get things that are no good, to be sure;
       | sometimes trash survives because people have inexplicably taken
       | delicate care of it for decades. But often, you get things of
       | great utility. Wool army blankets from the 1940s. Brace-and-bit
       | drills. Old sets of Encyclopedia Britannica. A flour sifter. A
       | nightstand. A handmade rug. A shearling coat. A sharp machete.
       | Furthermore, accepting these gifts is an act of love; it tells
       | the giver, "it was not in vain that you cared for this thing you
       | can no longer use."
        
         | gibspaulding wrote:
         | This is great advice! Over the years, most of the shiny new
         | household goods from our wedding registry have ended up donated
         | or binned, and more and more of what we use every day is either
         | inherited or bought used. Estate sale cast iron cookware and
         | shop tools, inherited fiestaware, utensils, and dining room
         | table, a commercial deep freezer from Alejandro's used
         | appliance store.
         | 
         | When inheriting or estate sales aren't an option I've actually
         | been buying a lot of used stuff off of eBay lately. PC's (the
         | trick is to select "no OS included" to find the business ones
         | IT departments are discarding), a label maker you could use as
         | a bludgeon in a pinch, a vintage flannel that's actually wool.
         | 
         | I've come to really like second hand. Clothes don't shrink when
         | you wash them, boots are already broken in, and things have
         | generally survived past that first failure spike that weeds out
         | the lemons.
        
         | phaedrus wrote:
         | I have a set of "spade" drill bits for wood that once belonged
         | to someone's grandfather. The operation of this style of wood
         | drill bit is sometimes jokingly referred to as "slapping chunks
         | of wood off" until a hole appears, and I agree - for the ones
         | sold now. Not these ones.
         | 
         | They're noticeably sharper and truer than the ones you find
         | now, more perfectly symmetrical in profile and grind, probably
         | a half-dozen other subtle differences. When you drill a hole
         | with one of these bits, all of the shavings are uniform and the
         | sides of hole aren't ragged. There's less vibration, less heat,
         | more progress.
        
       | h2odragon wrote:
       | Who needs most of this crap?
       | 
       | I have a knife. It is a simple piece of metal that peels carrots,
       | apples, and many other things with great reliability. It also
       | performs other functions that a "carrot peeler" could not. It has
       | done so for 20 years and can be expected to remain functional for
       | several more decades.
       | 
       | "Coffee grinder"? how many iterations of the idea of the blender
       | does one kitchen need? (I count a half dozen in my kitchen
       | without trying. 4 more if you add in the lab gear)
        
         | thesaintlives wrote:
         | I tried grinding coffee in the blender just after my divorce.
         | Did not work so great...
        
         | wincy wrote:
         | I mean I use a peeler because my kids like to help cook and I
         | don't want to give a four year old a sharp kitchen knife.
         | 
         | I don't drink coffee but a nicely built hand powered coffee
         | grinder is great at home or even on a camping trip for people
         | who are really into coffee.
         | 
         | But you're probably right, I bet my $400 Vitamix could grind
         | coffee. Actually, I just googled it, and Vitamix helpfully
         | sells a coffee grinder attachment! Haha, the gadgets never end.
        
         | zenexer wrote:
         | It depends.
         | 
         | You probably have a typical coffee brewer. Those aren't too
         | picky about their grind, but they take up a lot of space and
         | only do one thing. Most don't last long.
         | 
         | You could instead get a V60 for about $10 and a nice hand
         | grinder, neither of which take much space. Combine those with
         | an electric tea kettle, and you've got nicer coffee in a
         | smaller footprint. The tea kettle still takes up space, but
         | it's a tea kettle. The grinder is the size of a pepper mill,
         | and the V60 is an indestructible little plastic cone. Tired of
         | cranking the grinder by hand? Hook it up to a drill.
         | 
         | You could use a blender-style grinder with a V60, but you're
         | going to run into trouble getting it to work right.
         | 
         | Everything is a compromise.
        
         | robinsonb5 wrote:
         | I had a knife. It wasn't a simple piece of metal - it had a
         | nicely sculpted handle with that horrible tactile silicone
         | coating which gets gross and sticky over time and is really
         | hard to clean (mild abrasive such as bicarbonate of soda will
         | either clean it or remove it - and frankly I'm good with either
         | outcome!) A few months back this knife fell to pieces when the
         | handle split, causing the blade to do an interesting backflip
         | maneouvre that I'd have preferred to spectate from much further
         | away.
         | 
         | While I'm ranting about kitchenwares, I'm getting tired of
         | saucepans with a life expectancy of less than two years -
         | they're another item I'd expect to last decades. But again the
         | existence of the cheap crap makes it harder to find the better
         | stuff, and certainly hard to have any confidence that what
         | you're looking actually _is_ any better, and not just the same
         | crap with a higher price tag.
        
         | lentil_soup wrote:
         | well, using a peeler (not just for carrots) is a way faster way
         | to peel things and it's tiny. Mine has lasted years and peeling
         | potatos is just so so fast. I understand what you mean, but in
         | this case I think it is a pretty useful tool
        
       | indymike wrote:
       | > Be aware that survivorship bias may fool you when comparing the
       | quality of new and old items.
       | 
       | This is true, but there is an area where newer products are not
       | able to live up to older products: repairability. There's far too
       | many products that simple cannot be maintained or repaired -
       | laptop computers from a particularly successful maker of Unix
       | powered machines comes to mind.
        
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