[HN Gopher] Wells Fargo to pay $3.7B for mistreating customers
       ___________________________________________________________________
        
       Wells Fargo to pay $3.7B for mistreating customers
        
       Author : DocFeind
       Score  : 185 points
       Date   : 2022-12-20 16:03 UTC (6 hours ago)
        
 (HTM) web link (finance.yahoo.com)
 (TXT) w3m dump (finance.yahoo.com)
        
       | runako wrote:
       | Wells Fargo is the worst repeat offender in American consumer
       | financial services.
       | 
       | There should be serious discussions around withdrawing their
       | banking license. It's incredibly difficult to get a banking
       | license in this country, and it does not serve the public good to
       | have this predatory institution operating under the aegis of the
       | American government.
       | 
       | Pull their license, let some new entrants into the market.
        
         | sitkack wrote:
         | Who went to jail for these crimes? People lost their houses and
         | their transportation to work.
         | 
         | I am all for a corporate death penalty.
        
           | jimt1234 wrote:
           | Can't we just "put these issues behind us"? Sheesh.
           | </sarcasm>
        
         | bob1029 wrote:
         | I agree their charter should effectively be revoked at this
         | point. A de novo bank (i.e. being granted a _new_ charter) is a
         | near impossibility in the US. Something this difficult to
         | obtain should be just as easy to lose.
         | 
         | Unfortunately, the FDIC can't just waltz in and shut down the
         | whole damn bank without causing a nation-wide panic attack.
         | Similar to failed banks, something like this would need to be
         | dealt with using a special procedure to prevent bank runs.
         | 
         | I think the best course of action would be to vacate the Wells
         | Fargo board (and all officers), replacing them with members
         | sourced from other US financial institutions.
        
       | moloch-hai wrote:
       | So, still no indictments of executives responsible?
        
       | smm11 wrote:
       | WF needs to go away. They pretend to be good and do good, and
       | they just can't help but scam everyone.
        
       | ProAm wrote:
       | WIth two massive scandals within 5 years I think this bank should
       | be broken up as part of its punishment. It's clearly too big to
       | run an honest consumer safe business.
        
         | fabianhjr wrote:
         | What do you mean broken up?
         | 
         | It should be seized and either converted into a credit union
         | (give ownership to the affected people) or a state run non-
         | profit banking service. (And also implement the proposals for
         | the postal service to offer banking services)
         | 
         | That would avoid both a lot of smaller wells fargos doing worse
         | things and further financial damage to the economy, clients,
         | and workers of splitting up a private company.
        
           | twblalock wrote:
           | If people really think nationalization is a reasonable
           | solution, I'd rather not punish banks at all.
        
         | baobabKoodaa wrote:
         | > WIth two massive scandals...
         | 
         | Oh, honey
        
           | [deleted]
        
         | twblalock wrote:
         | What about the 268,000 employees who work at Wells Fargo, 99%
         | of whom had nothing to do with this?
         | 
         | Most of those employees are just normal people trying to make a
         | living, and it would be wrong to screw them because their
         | bosses, who they never met or had anything to do with, did
         | something wrong.
         | 
         | Shutting down a company is the nuclear option -- it hurts many
         | people who did nothing wrong, including most of the employees
         | and the shareholders. It is not justice.
        
           | ProAm wrote:
           | 1) Breaking up does not mean shut down. They just need to be
           | split into smaller pieces.
           | 
           | 2) A vacuum provide ample opportunity for these people to
           | start a new, honest bank as if there will be a need for it.
           | 
           | 3) Sometimes evil just needs to be shutdown, Im sorry these
           | people are working for a criminal organization, someone
           | should have spoken up (Whistleblower money is huge for these
           | types of things).
        
           | johnny_b_g wrote:
           | > "What about the 268,000 employees who work at Wells Fargo,
           | 99% of whom had nothing to do with this?"
           | 
           | Boo-fukken-hoo. They were all part of the problem - the
           | grease of the machinery if you will; something _this_ bad
           | doesn 't go unnoticed by _so many_ people. This was clearly
           | an  "inside job" with many, _many_ people involved
           | internally.
           | 
           | I would have no sympathy for any of them, even if they'd end
           | up losing their own homes as a result (sweet, sweet irony
           | that would be!)
        
           | pksebben wrote:
           | I'm more worried about their 70 million customers than the
           | relatively paltry 300k employees
        
           | theptip wrote:
           | Broken up != shut down.
           | 
           | Without advocating for/against the proposal, to clarify:
           | typically this means either business units are spun out as
           | smaller companies, or sold off to competitors. You'd expect
           | some job losses due to consolidation but it's not like you
           | are closing down all of the branches and sending everyone
           | working there home.
        
             | twblalock wrote:
             | How exactly would you break up Wells Fargo into a subset of
             | businesses that had a chance of surviving on their own?
             | 
             | This is especially bad for a bank. Customers would freak
             | out and leave. I can't find a single historical example of
             | a bank breakup that didn't result in the destruction of the
             | entire business.
        
               | kodyo wrote:
               | Customers freaking out and leaving would be awesome.
        
               | twblalock wrote:
               | Destruction of jobs and services != justice.
        
               | kodyo wrote:
               | The availability of jobs should be a symptom of good
               | business, not an end goal that justifies the ongoing
               | depravity of a business.
        
               | ProAm wrote:
               | > Destruction of jobs and services != justice.
               | 
               | But it does send a message to the broader industry.
               | Sometimes a few rouge cancer cells can kill the entire
               | host. And this is the second time around for them.
        
               | roywiggins wrote:
               | It's not that they _deserve_ to lose their jobs. There
               | were probably lots of honest people working at Theranos!
               | That 's not a good reason to have kept Theranos around,
               | though.
               | 
               | Like, asbestos miners losing their jobs was a necessary
               | result of shutting down the asbestos industry. It's not
               | that it's fair, but it's not a reason to keep mining
               | asbestos. Obviously _ideally_ Wells Fargo could be
               | reformed somehow, but the  "corporate death penalty"[0]
               | exists for a reason!
               | 
               | [0] https://en.wikipedia.org/wiki/Judicial_dissolution
        
         | michaelmrose wrote:
         | It's assets should be liquided. Shareholders should be given
         | exactly nothing. Let people consider that when choosing who to
         | do business with.
        
       | neonate wrote:
       | https://archive.ph/cjnkX
        
       | obblekk wrote:
       | I feel so much cognitive dissonance realizing that there are hard
       | working people literally losing their home and shelter _wrongly_
       | while I might be sitting across from them at any time, expecting
       | them to behave within normal social boundaries.
       | 
       | Imagine a family with a new born, working 50+ hours at a
       | physically demanding job, making $80k/yr combined, and then
       | losing their home for no reason... and then being expected to do
       | everything else right while dealing quietly.
       | 
       | Incidents like this make it easier for me to understand "protest
       | voting" against the system politically. Not sure of constructive
       | ways to prevent this more broadly.
        
         | mistermann wrote:
         | > Incidents like this make it easier for me to understand
         | "protest voting" against the system politically. Not sure of
         | constructive ways to prevent this more broadly.
         | 
         | One useful thing a person could do is try to come up with a
         | means of teaching a larger percentage of the population to have
         | the ability to think in the manner that you have here. It is a
         | very tricky problem space, but the payoffs could be huge.
        
         | walrus01 wrote:
         | > I feel so much cognitive dissonance realizing that there are
         | hard working people literally losing their home and shelter
         | wrongly while I might be sitting across from them at any time,
         | expecting them to behave within normal social boundaries.
         | 
         | It makes one realize that if you were put in such a disastrous
         | position in life, the theoretical concept of an armed marxist
         | uprising is not the most absurd thing ever conceived. And what
         | root causes might possibly motivate groups of people towards
         | such a thing.
         | 
         | The other poster replying to the same thread here says:
         | 
         | > " The fact that people experience this and then somehow don't
         | say "burn it all down" is miraculous. "
        
         | willcipriano wrote:
         | I'm reminded of this song by the late Trevor Moore:
         | https://m.youtube.com/watch?v=TMHCw3RqulY
        
           | pksebben wrote:
           | what an incredible loss. he was a national treasure.
        
         | mymacbook wrote:
         | I agree, but why do we need to make it 50+ hours? What if they
         | only worked 35 hours a week with horrible shifts at different
         | times and no consistency at a non-physically demanding job?
         | Work is still work unless you're living your passion, the
         | mainstream outside of tech work to put food on the table and
         | they put up with a lot compared to the worst days we have in
         | tech. Anyway just frustrated lately with this idea you have to
         | work 60 or 80 hours a week instead of strategically.
        
           | pc86 wrote:
           | Not the GP but I use 50+ hours as an example often because
           | most people have worked unpaid overtime at one point in their
           | life. Most people haven't done your strangely specific multi-
           | job 35 hour thing.
           | 
           | It's about having a relatable example, that's it.
        
         | JumpCrisscross wrote:
         | > _then losing their home for no reason_
         | 
         | Do we have more detail on how these homes were lost? It sounds
         | like Wells Fargo refused, improperly, to modify a mortgage.
        
         | mbg721 wrote:
         | The fact that people experience this and then somehow _don 't_
         | say "burn it all down" is miraculous.
        
           | FollowingTheDao wrote:
           | I just watched a younger man bring his elderly and
           | handicapped father into a Planet Fitness to take a shower
           | because they were both homeless.
           | 
           | I am homeless as well.
           | 
           | That fine should all go to ending homlessness. And if you
           | vote for the D or R you are voting for the same party; the O
           | Party, as in Oligarchs.
        
             | azemetre wrote:
             | I'm sorry but if one thing America should have learned over
             | the last six years is that the two parties are nothing
             | alike, equating them as the same and making a poor faith
             | effort that voting is useless is extremely moronic.
        
               | pxc wrote:
               | Neither party is willing to solve homelessness by
               | _actually fucking housing people_ , and you're calling a
               | homeless person a moron because their assessment of the
               | two parties which, to avoid disturbing the existing
               | economic order, mutually assent to that _permanent state
               | of crisis_ , doesn't include enough conciliatory language
               | for you about how Orange Man Bad? Jesus Christ.
        
               | water554 wrote:
               | So to be clear, you are saying my tax money should be
               | used to house the homeless, at exorbitant rates, while I
               | cannot afford to buy house myself.
               | 
               | I don't agree with this. I don't think homelessness can
               | be solved by building more housing. Not sure if you have
               | lived near homeless encampments before. If you know you
               | know.
        
               | kelipso wrote:
               | It's like Maslow's hierarchy of needs...if you're wealthy
               | enough, you can afford to distinguish between the two
               | parties; if you're not, the two parties are the exact
               | same.
        
               | Zigurd wrote:
               | I sympathize with that view, but nearly every decision
               | you make, every day, at every price level, about
               | everything, is a choice between flawed alternatives.
        
           | sophacles wrote:
           | They often do say "burn it all down".... But in the process
           | of losing their home and car they end up homeless or in
           | public housing. Since "everyone" _knows_ folks on the streets
           | and on welfare /assistance programs are just scum who are
           | gaming the system to take away what hard-working, honest
           | people earn (in the form of taxes), their pleas are ignored.
           | 
           | Ever wonder why the rich folks are often the loudest about
           | that sort of framing? It's (in part anyway) because it lets
           | them get away with the sort of shenanigans Well's Fargo just
           | got slapped on the wrist for.
        
           | toomuchtodo wrote:
           | I was unable to obtain a government backed mortgage for a
           | decade because LexisNexis Risk Solutions was reporting a
           | judgement inaccurately on my risk profile that they would not
           | remove until I had a lawyer file suit against them and
           | notified the CFPB. I received a $600 check as part of a $21M
           | class action settlement [1]. I was lucky, and had the means
           | to obtain creative financing (non-QM) when needed. Others are
           | not so lucky.
           | 
           | I share this story because once you have experienced
           | something like this, it is _totally_ understandable why
           | people want to burn parts of the system down. Sometimes,
           | they're not wrong. There is a special place in hell for the
           | people behind these corporate transgressions, who seemingly
           | never face sufficient punishment for the harm they cause.
           | 
           | [1] https://www.lienandjudgmentdisputes.com/lang/en/
        
             | mbg721 wrote:
             | I agree 100%; what can a layman like me do to fix it?
        
               | [deleted]
        
               | toomuchtodo wrote:
               | You're not going to like my answer. _I_ don't like my
               | answer. It's never ending work.
               | 
               | Always vote, run for office if you can, and/or become and
               | stay engaged as a citizen activist. See something? Report
               | it to regulators. Think something's up? Go digging.
               | Engage with other folks who are doing the same and
               | provide logistical support if able to.
               | 
               | I spend thousands of dollars a year on FOIA fees and
               | attorney opinion and correspondence costs, but I have the
               | means and the time. Overarching thesis is "Find someone
               | to help and help them." -DeviantOllam [1] of "Lawyer.
               | Passport. Locksmith. Gun." Saintcon talk fame [2].
               | 
               | [1] https://twitter.com/deviantollam
               | 
               | [2] https://youtu.be/6ihrGNGesfI
        
               | droopyEyelids wrote:
               | I don't know if this is what you intend, but it sounds
               | like you're baiting an answer about vigilante style
               | "justice" to the executives/board members of these
               | misbehaving corporations.
               | 
               | That would be counterproductive and probably only cause
               | them to treat us with less empathy than they do already.
        
               | johnfn wrote:
               | I'm not advocating for "vigilante justice" either, but if
               | that's the clearest / first thought you have when someone
               | authentically asks "what can I do," that's probably a
               | problem :P
        
               | FunnyBadger wrote:
        
               | hdhdhdh88 wrote:
               | If possible, leave USA. There are political systems
               | around the world that aren't broken and there are some
               | that are actually being fixed by voters (e.g. Australia).
               | But USA is broken for at least our lifetimes.
               | 
               | You only live once.
        
               | gretch wrote:
               | The reason those other places around the world aren't
               | broken* is because people had the mentality of putting in
               | hard work toward the future. If everyone shared what you
               | thought and fled at a moment of hardship, the whole world
               | would go to shit really fast.
               | 
               | *your opinion, not mine. I don't think USA is that bad of
               | a place and I don't put Australia on a pedestal.
        
             | Kye wrote:
             | The CFPB is so good. It's one of a small number of federal
             | agencies that actually has teeth. I went 30 rounds with PNC
             | after they devoured what was left of Simple before someone
             | suggested filing a CFPB complaint. Basically, I received
             | some mail for the account despite being assured it was
             | closed _before_ the Simple closure.
             | 
             | I asked for a letter stating in no uncertain terms that the
             | account was closed and that I wouldn't be liable for
             | anything if they screwed up. They _bombarded_ me with
             | emails and calls for a week trying to avoid working through
             | the CFPB before finally answering the complaint with what I
             | asked for. I was adamant that it happen with the CFPB so
             | their statement would be on file. Now the PDF is there if
             | the bank gives me any trouble.
             | 
             | People report similar success filing FCC complaints to get
             | action from phone companies and ISPs that otherwise ignore
             | them.
        
         | Meekro wrote:
         | I get what you mean, but what's the alternative? How _should_
         | you behave if you 're exempt from normal social boundaries
         | because of your personal tragedy? Shout at random people? Throw
         | things? Punch some guy in the face?
         | 
         | Seems to me it's better to try and be kind, and treat others
         | right despite your horrible situation. The person you're
         | treating cruelly because of your personal trauma could easily
         | be going through a trauma worse than yours.
         | 
         | Apologies if I misunderstood what you were getting at, though.
         | I wasn't clear on which social boundaries you'd propose to
         | exempt people from.
        
           | obblekk wrote:
           | Good question, but I don't know. I'm not trying to recommend
           | anything. Not sure it's even solvable.
           | 
           | Reading this article prompted this observation about myself.
           | 
           | I do wonder how often I have been wrong to get frustrated
           | with someone, rather than extend more grace. I'll try to
           | remember to consider this in the future.
        
           | aschearer wrote:
           | No clue why you're being downvoted, what you say is the
           | correct response. Suffering is all around us and deep, but
           | that's not license to inflict more of it on others.
        
           | kodyo wrote:
           | Banks would rightly collapse if people took their business to
           | credit unions. No random violence required.
        
             | pksebben wrote:
             | the issue is that it's really, really hard to get that
             | message out to everyone and have them understand the
             | importance and the reasoning.
             | 
             | to paraphrase Frank Herbert, it is the mark of a human that
             | they will remain in the trap, that they can kill the hunter
             | and thus remove a threat to their species.
        
             | dimitrios1 wrote:
             | Credit unions are all the rage when the economy is roaring,
             | but they are typically the first to run into issues or fold
             | on first sight of troubled waters. Their history is full of
             | examples of having to be rescued by the federal government,
             | including all the times commercial banks had to be rescued.
             | 
             | The main difference in my view is struggling commercial
             | banks get absorbed, where as struggling credit unions
             | close.
             | 
             | I am not sure which one is better, but I am wary of all the
             | calls to go all in on credit unions. They've been available
             | for almost a century now. They have a noble goal in that
             | they've always tried to serve those in need, but I am not
             | sure they are the solution.
        
               | kodyo wrote:
               | I did a thought experiment. If FDIC and NCUA deposit
               | insurance didn't exist, would I trust a bank of a credit
               | union more with my deposits? I landed with credit unions
               | due to the overt malfeasance of banks.
               | 
               | The FDIC exists to keep banks afloat, because they're
               | untrustworthy on their own.
        
               | LastTrain wrote:
               | If everyone moved their money to credit unions, they'd
               | become just as bad as banks.
        
               | kelseyfrog wrote:
               | I don't consider size to be the primary determiner of how
               | banks operate re: good or bad. I consider the ownership
               | model to primarily determine incentives and behavior.
               | They are, of course, are not uncorrelated, but rather
               | when attributing primary cause, I see credit unions
               | incentives aligned with their clientele because they are
               | one and the same. Whereas banks have a larger discrepancy
               | between owners and customers.
        
               | OkayPhysicist wrote:
               | A bank exists to serve the interests of their
               | shareholders, a credit union exists to serve the
               | interests of their members. Unless you happen to be a
               | significant shareholder in your bank, credit unions are
               | more aligned with your interests.
        
               | pwinnski wrote:
               | I don't think much of this is true. While _corporate_
               | credit unions did participate in TARP[0], for example,
               | that 's not the common perception. Not only were they
               | primarily _corporate_ credit unions rather than consumer
               | credit unions, far fewer of them participated in the
               | program than banks: around 20% as many.
               | 
               | For people, credit union accounts are federally insured
               | just like bank accounts are, but credit unions are
               | typically much more resilient than banks given the
               | additional restrictions on how much leverage they can
               | engage in. They close less often than banks, and also
               | seem to be more likely to merge than close[1], contrary
               | to your claim.
               | 
               | You're welcome to keep banking elsewhere, but it's all
               | credit unions for me and my extended family.
               | 
               | 0. https://thefinancialbrand.com/news/bank-culture/tarp-
               | on-cred...
               | 
               | 1. https://www.bankrate.com/banking/credit-unions/list-
               | of-faile...
        
               | dimitrios1 wrote:
               | Perhaps I summarized incorrectly, I was getting most of
               | that information from here https://ncua.gov/about-
               | ncua/historical-timeline
               | 
               | (your linked sources are horrible sources just in case
               | you were not aware: both are paid media fronts designed
               | to drive revenue through clicks, not reliable sources)
        
           | vkou wrote:
           | The alternative is to hold the institutions that inflict this
           | suffering on people proportionately accountable for it.
           | 
           | One of the reasons we don't, is because the socially required
           | reaction to this abuse is to suck it up, and suffer in
           | silence.
           | 
           | What is the equivalent of a bank having its home wrongly
           | taken away from it? Locking the doors on one of its branch
           | offices and boarding it up for a few months?
           | 
           | There's an enormous level of asymmetry in the damage a large
           | institution can inflict on a person, either by accident, or
           | malice, compared the reverse. And that's not okay, and we
           | shouldn't consider it to be okay. We need to do better.
        
             | OkayPhysicist wrote:
             | The solution is to weaken the liability limitation of LLCs.
             | If a company willfully breaks the law, its shareholders
             | need to be held responsible, in proportion to their ability
             | to affect change in the the company.
        
           | muffinman26 wrote:
           | My understanding was that the GP wasn't saying that people
           | _should_ commit violence in the face of such a severe
           | personal and institutional tragedy, but that we have this
           | idea that people in tough enough situations reach a point
           | where they 're no longer in a place to act rationally. The
           | surprise is that more people don't snap.
        
           | techsupporter wrote:
           | > I get what you mean, but what's the alternative? How should
           | you behave if you're exempt from normal social boundaries
           | because of your personal tragedy? Shout at random people?
           | Throw things? Punch some guy in the face?
           | 
           | I don't mean to put words in obblekk's mouth (text box) so
           | what I perceived them as meaning is: I don't think the person
           | you're replying to was advocating for direct person-on-person
           | action. When we see people protesting or pushing back against
           | or loudly saying "this is wrong and I won't have it and
           | neither should you" kinds of things, we should consider how
           | our personal situation could rapidly change to be like
           | theirs. And, in a lot of cases, _would_ have been like theirs
           | but for some skill at leveraging a few strokes of
           | uncontrollable luck.
           | 
           | To me, it's like when people complain that "those damn
           | unionized trash truck drivers are making $90,000 with a lot
           | of overtime and a pension." Why is the response to try to
           | tear them down, when the correct, to my mind, question is
           | "why don't I have that, too?"
        
             | rayiner wrote:
             | > To me, it's like when people complain that "those damn
             | unionized trash truck drivers are making $90,000 with a lot
             | of overtime and a pension." Why is the response to try to
             | tear them down, when the correct, to my mind, question is
             | "why don't I have that, too?
             | 
             | Because if total salary income were uniformly distributed
             | across the population, the average would be like $80,000 a
             | year.
        
         | badrabbit wrote:
         | It is with bitterness and misery people learn that sometimes
         | violence is neccessary.
        
         | sizzle wrote:
         | I can't even afford a home right now on a tech salary with sky
         | high rent paying off my landlords 2% refi'd mortgage and
         | student loans making it impossible at 6-7% fed interest rate
         | hikes and inflated home prices after the insane COVID housing
         | price bubble increase.
         | 
         | I feel like life won't start for another 5+ years for people
         | like me, unless we gamble on being underwater on an inflated
         | mortgage entering at the peak of the housing market paying more
         | for a fraction of the home you could get just 1-2 year ago. You
         | can't even refi an underwater mortgage, anyone have anny advice
         | for people in my unenviable position?
        
           | nerdponx wrote:
           | Same here. I wasn't financially prepared to buy a house at
           | insanely inflated Covid prices while interest rates were down
           | in the 2% range, and I'm not excited to to buy a house at 7%
           | while prices are still substantially higher than pre-Covid
           | levels. Meanwhile rentals for anything other than a tiny box
           | are just as expensive as a mortgage at those rates.
           | 
           | I don't understand how people who do not have 6-figure tech
           | salaries are expected to have anything other than a poverty
           | lifestyle when housing is so expensive.
           | 
           | I also don't understand these well-dressed young families
           | parading around Boston and New York with their expensive baby
           | carriages and $75k SUVs. Did I miss a memo on how to get rich
           | at 30? Are they all going broke living like that? Did they
           | all inherit a lot of money? Do they live in tiny apartments?
        
             | sidewndr46 wrote:
             | I wish people would stop referring to 'pre-Covid levels'.
             | We're never going back to that. At this point, it's been
             | years. The government inflated away everyone's wealth &
             | debt, what we got was rampant inflation. There is no 'undo'
             | button on this.
        
             | rayiner wrote:
             | You would be surprised at how much family help those
             | families often have. I'm not talking generational wealth.
             | Often just upper middle class parents who saved prudently
             | and did well in the real estate market who can afford to
             | gift $500,000 for a house.
        
             | algog wrote:
             | You and me both. Please share the memo when you it.
        
           | __derek__ wrote:
           | > an inflated mortgage entering at the peak of the housing
           | market
           | 
           | We are _well_ past the peak of the housing market.
        
             | pcorsaro wrote:
             | Houses aren't selling in hours anymore, sure. A ton in my
             | area are sitting for days, but prices haven't come down all
             | that much.
        
               | __derek__ wrote:
               | Median days on market is up, sale-to-list is back below
               | 100%, price drops are a thing again, etc. Come spring, we
               | should see the first normal housing market since before
               | the pandemic.
        
               | sieabahlpark wrote:
        
           | bityard wrote:
           | I don't mean to marginalize your frustration, but I feel like
           | you may have unrealistic expectations.
           | 
           | First, you have a tech industry salary, which is probably at
           | least twice as much as the median wage, if not more. Not only
           | is it white-collar work with practically no risk to your
           | physical safety (assuming you exercise, eat right, etc), but
           | monetarily this puts you _way_ ahead of most people right out
           | of the gate.
           | 
           | If you literally can't find a home to buy (assuming you want
           | to buy one), then either you live in an HCOL area (in which
           | case, owning property was _always_ a fantasy even among the
           | highly-paid), or you aren't looking hard enough.
           | 
           | As a landlord, I can assure you that landlords have never
           | gotten 2% mortgages on their properties, unless
           | landlord==bank or some ridiculously well-connected
           | billionaire.
           | 
           | Except for 2008, the housing market has _always_ been at a
           | peak. Prices may flatline if we head into a (worse) recession
           | but they are not going down to where they were again. You
           | only options are to accept that and adjust your
           | budget/income/location appropriately, or opt to rent forever,
           | which is not at all a bad thing since owning a primary
           | residence is never an investment. (Although there is room for
           | nuance here that I won't get into.)
           | 
           | In the US, the vast majority of people _never_ pay off their
           | mortgage until late in life, if all at. This is because the
           | "normal" thing to do is to buy a house and "upgrade" two or
           | three times until retirement. When interest rates were low,
           | it didn't even make financial sense to pay off a mortgage
           | because the money could be put to better use buying
           | investments.
           | 
           | Even with my high-paying jobs, I didn't manage to get above
           | $0 in net worth until I was about 40. I think that's pretty
           | good in a society where an increasing number of people have
           | to work their whole lives for a number of factors, not all of
           | which have to do with wall street and a broken government.
           | 
           | I don't know your age, but it sounds like you're still closer
           | to the beginning of your career. Either way, life has
           | "started" for you already, it's happening right now, and it
           | will be even better if you make a concerted effort to
           | understand the world and your place in it right now, and
           | figure out which decisions you need to make that will benefit
           | you the most in the future.
           | 
           | Since you asked for it, my advise is to live well under your
           | means, save aggressively, set goals, and never stop learning.
           | If you want to challenge yourself, look into a concept called
           | "early retirement." Good luck.
        
             | moneycantbuy wrote:
             | spoken like a true landlord. "good luck" defending your
             | property when more and more people can't afford renting or
             | owning, and are starving yet armed.
        
             | dvt wrote:
             | > Since you asked for it, my advise is to live well under
             | your means, save aggressively, set goals, and never stop
             | learning. If you want to challenge yourself, look into a
             | concept called "early retirement." Good luck.
             | 
             | Ah yes, glamorizing the hustle. You'll surely make it if
             | you just "work hard enough," wink wink. Working a 9-5
             | career is (and has been) a net negative ROI for at least 2
             | decades, if not more. To be completely honest, this is why
             | I'm on HN: doing your own startup is one of the few
             | relatively low risk gambles one can take.
             | 
             | Thinking that it's okay for an entire generation
             | (millennials), scratch that, two generations, (also gen-Z
             | now)--that literally can't afford housing where they work
             | is beyond societally harmful. Birth rates will continue
             | plummeting, among other things.
             | 
             | This is all happening because Obama didn't have the balls
             | to just let the shoddy banks crash and burn, and we
             | continued QE for around a decade to alleviate blowback from
             | 2008. This, combined with other factors (a lax policy
             | w.r.t. foreign investments in real estate), will screw us
             | in the long run.
        
               | kneebonian wrote:
               | So an important point that people seem to be always
               | ignoring in the housing discussion is that of the
               | boomers, and I don't mean as in "the boomers bad they
               | screwed us" sense. I mean in a demographic sense.
               | 
               | The boomers were the largest generation of Americans and
               | also are close to retiring or starting to retire, at the
               | same time their children's children are entering the
               | workforce, all of which were still relatively large
               | demographics. This has created a temporary situation
               | where we have a lot of people currently in the property
               | market, because the boomers haven't quite retired and
               | left their homes at the same time the millenials and
               | zoomers are entering the market.
               | 
               | In another 10 years as the boomers begin to move to
               | retirement homes, and assisted living centers, and die
               | off (the move to sedentary office work along with poor
               | dietary habits led to this) we'll see the pressure on the
               | housing market ease as the massive generation currently
               | occupying homes, the boomers, cease to occupy these homes
               | and put them back into circulation.
               | 
               | The biggest risk in this case is that investment firms,
               | such as Goldman and Berkshire try and steal the housing
               | without ever intending to release onto the market.
               | 
               | If that happens I would say "reasonable men [will end up
               | doing] unreasonable things", Madame Guillotine becomes a
               | popular political figure, and trees start getting watered
               | and "Wo unto them that join house to house, that lay
               | field to field, till there be no place, that they may be
               | placed alone in the midst of the earth!"[1]
               | 
               | 1. Isaiah 5:8
        
               | [deleted]
        
               | Merad wrote:
               | > [...] doing your own startup is one of the few
               | relatively low risk gambles one can take.
               | 
               | I was under the impression that around 90% of startups
               | failed. Was I mistaken, have the numbers changed, or do
               | we just have very different thresholds for "low risk"?
        
               | dvt wrote:
               | High failure rate [?] high risk. Everything with a high
               | upside will have a high failure rate, but working 10
               | hours on your own startup a week is definitely lower risk
               | than gambling with options (which is what
               | /r/wallstreetbets is doing) or gambling with crypto (even
               | higher risk).
               | 
               | I know people that made low 7 figures last year flipping
               | NFTs, but the risk profile (to me, at least) was
               | untenable. At least in Vegas you get free drinks.
        
             | bill_joy_fanboy wrote:
             | > First, you have a tech industry salary, which is probably
             | at least twice as much as the median wage, if not more.
             | 
             | This is exactly his point. If he can't make it with what he
             | has going for him, who can?
             | 
             | > You only options are to accept that and adjust your
             | budget/income/location appropriately, or opt to rent
             | forever, which is not at all a bad thing since owning a
             | primary residence is never an investment. (Although there
             | is room for nuance here that I won't get into.)
             | 
             | You only list two options: (1) budget better, (2) give in
             | to renting forever. I agree that, if the above poster wants
             | a better shot, he should do his best to budget well.
             | However, he should also help support policies that tax the
             | dickens out of people who own more than their primary
             | residence and maybe 1-2 other properties. There is more at
             | stake here than just his own situation.
        
           | rayiner wrote:
           | Figure out some way to opt out of the insanity of American
           | knowledge-work metro areas. My wife and I rage quit DC back
           | in 2016 and bought a house in an exurban county. In part
           | because the mortgage payment on our 3,000 square foot
           | waterfront house begins with a "1" we had two more kids and
           | my wife quit her job to start a business. Hopefully with
           | remote work becoming more accepted that will be a more
           | practical option for more people than it used to be.
        
           | bequanna wrote:
           | The Fed was responsible for low mortgage rates because they
           | were purchasing MBS.
           | 
           | Mortgage rates are currently back to something more
           | historically normal.
           | 
           | If you're upset about anything, it should be a about rates
           | being so low for so long, which drove up home prices.
        
           | shitlord wrote:
           | If you're living in a tech hub and really want to own a home
           | in the short term, get a remote job and move somewhere
           | cheaper. It sucks, but these places aren't going to get
           | cheaper anytime soon. Meanwhile there's plenty of property in
           | the rest of the country that's more affordable. When the
           | market recovers, you might be able to sell your home for a
           | profit and move back.
        
             | kneebonian wrote:
             | Seriously, now that starlink is out there are wide swathes
             | of the country that become a lot more feasible to live and
             | work in.
             | 
             | I am in a growing town that is quickly turning into a
             | sprawling suburbia that I wanted to escape from originally
             | and already have my eye on a little town that is a lot more
             | slow paced and remote.
        
         | mrtksn wrote:
         | I have a question, do people really protest in designated areas
         | in the US? I know sometimes there are riots but from what I can
         | see on the media it looks like people gather somewhere close to
         | the subject and chant and wave banners.
         | 
         | I find it strange because in Europe the norm is to disturb the
         | daily life. Farmers spray policemen with milk, train operators
         | stop working, the younger and more anarchist ones burn cars and
         | clash with the police, the more pacifist ones tie or glue
         | themselves to something making a huge scene.
        
           | cool_dude85 wrote:
           | In the US, the police (and people not involved in the
           | protests) will happily beat you up, run you over, or shoot
           | and kill you for disruptive protests.
        
             | oneoff786 wrote:
             | While police violence is a problem, this comment is wildly
             | off base.
        
             | sophacles wrote:
             | Be fair. They'll do that for peaceful non-disruptive
             | protests. Usually the term riot is applied after the cops
             | start tear-gassing and the news can re-frame footage of
             | people running away as "dangerous rioters".
             | 
             | Fun fact: most people arrested at protests end up arrested
             | because they try to follow police instructions to disperse.
             | The police keep directing them into a closed off area (aka
             | bottling) and then arrest them in for failure to disperse.
        
             | AYBABTME wrote:
             | I mean, they won't just happily do _all_ of that. You're
             | exaggerating a bit and using extreme cases as if they were
             | the norm. In particular you may say this with a straight
             | face only if you're unaware of how this actually is the
             | common reality of other countries.
             | 
             | We've all heard of cases of police running over crowds in
             | some circumstances, or of the odd shooting (actually
             | when?). But that's not what the average protester in the US
             | will realistically, honestly deal with on the average
             | protest.
        
               | sophacles wrote:
               | I've participated in quite a bit of peaceful protesting.
               | I've never been shot at, but the number of times I've
               | been teargassed for being in a park or on a sidewalk
               | during the "permitted hours" and in the "designated zone"
               | is much higher than the expected 0.
        
           | feet wrote:
           | In the US I bet any farmer who sprays police with milk would
           | be instantly shot
        
             | bombcar wrote:
             | Considering the inability of US police to successfully
             | shoot farmers who spray police with _bullets_ I think your
             | bet might fail.
        
               | feet wrote:
               | But consider this: what if the farmers have a darker skin
               | color
        
             | xyzzyz wrote:
             | Two years ago, we had protesters literally set police
             | precinct on fire, and not only nobody got shot, but in fact
             | nobody faced any consequences.
        
               | sophacles wrote:
               | This is a lie. They were convicted and sentenced to
               | prison: https://www.police1.com/george-floyd-
               | protest/articles/man-se...
               | 
               | Also worth noting that the people who started the fire
               | were there because they thought people protesting police
               | violence was bad - they weren't dangerous liberals or
               | antifa or whatever other nonsense you'll spew: they were
               | far-right "bugaloo boys"
        
               | zdragnar wrote:
               | They didn't just set it on fire, they literally burned it
               | to the ground. I watched live streams of the police
               | abandoning the precinct building.
               | 
               | Elsewhere, people were firing fireworks mortars into
               | occupied federal buildings, with little to no recourse.
               | 
               | "Good" protesters were overshadowed in media coverage of
               | "bad" protesters, but I also saw a grocery store get
               | completely ransacked for no reason other than people
               | decided they could. There was so much damage that the
               | store was closed for months to renovate, turning a poor
               | neighborhood into a food desert.
        
               | sophacles wrote:
               | Those "bad" protesters were from the "pro police" side:
               | https://www.police1.com/george-floyd-
               | protest/articles/man-se...
        
           | karaterobot wrote:
           | > I have a question, do people really protest in designated
           | areas in the US?
           | 
           | No, people can protest wherever they want as a rule, under
           | the freedom of assembly clause in the first amendment. It's
           | pretty clear, and is well established (as are the
           | exceptions). The wording of Article 12 in the E.U.
           | fundamental rights charter is, by my reading, purposefully
           | more restrictive than how the Supreme Court has generally
           | interpreted "Freedom of Assembly" in the U.S., but I am not
           | an expert on that.
           | 
           | In practice, you sometimes see things like "Free Speech
           | Zones", which are indeed Orwellian, but also controversial
           | and exceptional. You shouldn't think of them as the rule,
           | because you also see things like the CHOP in Seattle.
        
         | threads2 wrote:
         | Reminds me of It's a Wonderful Life.
        
         | aschearer wrote:
         | A long time ago someone wrote, "they have nothing to lose but
         | their chains" and predicted massive social upheaval as a
         | result. That person felt this was an inevitable consequence of
         | capitalism and its tendency to concentrate wealth. I suspect
         | they were imagining people like in your example, only worse
         | off.
         | 
         | Maybe redirecting that anger against another segment of society
         | is a way to avoid social upheaval while maintaining the status
         | quo? That anger does seem prone to being co-opted, though.
        
           | groffee wrote:
           | That "person" was Rousseau and his writings contributed to
           | the French Revolution.
        
             | aschearer wrote:
             | Close. It was Marx I was thinking of. Not endorsing him,
             | but it's interesting to consider historical materialism and
             | today's events -- especially in light of the parent's
             | comment.
        
       | johnny_b_g wrote:
       | Gotta love the WF fanbois here upvoting twblalock and downvoting
       | everybody else.
       | 
       | Oh noes! I talked about voting! That troll pvg will no doubt be
       | here in short order to whine about it (in complete violation of
       | the rules too!)
        
       | game_the0ry wrote:
       | Great, now WF management will lay off staff, most of which were
       | not involved in any king of wrong-doing. And management gets to
       | keep their bonuses.
       | 
       | Penalizing Wells Fargo _as a company_ will not solve the problem
       | of institutional-scale bank fraud, but clawing back the
       | compensation of executives _will_.
       | 
       | Accountability and skin-in-the-game need to make a comeback.
        
       | zoklet-enjoyer wrote:
       | No prison?
        
       | snakeboy wrote:
       | Not 100% pertinent to this thread, but does anyone have
       | experience changing US bank account while living overseas? I
       | currently have my old account linked to my parent's address, and
       | I'm worried it would be a huge headache to try and open a new
       | account from abroad without a proper address. This is the only
       | thing that is stopping me from closing my WF account.
        
       | jimt1234 wrote:
       | I used to be a Wells Fargo customer, just before all the news of
       | shady "operating practices". One day I was trying to login to
       | their online banking web site, but my password wasn't working and
       | the reset functionality also wasn't working. I called their
       | customer support, and the rep told me to make sure I was using
       | the correct password. She then _read my password to me_. Later
       | that day I drove to the branch and closed my account. I 've been
       | with my local credit union ever since.
        
       | calibas wrote:
       | Some good reading on Wells Fargo: https://www.theroot.com/ghetto-
       | loans-for-mud-people-17908695...
       | 
       | And a little story from my own experience. I was completely
       | broke, and they slapped me with a big fine for not having enough
       | money in my account. Then the teller smugly explained that I
       | should be thankful because they could have fined me even more if
       | they wanted to... I closed my account at that point.
       | 
       | And for people who don't know what it's like being poor, here's
       | an article on how expensive it actually is:
       | https://finmasters.com/cost-of-being-poor/
        
         | indy wrote:
         | Reminded of the Louis C.K. sketch about being broke:
         | https://www.youtube.com/watch?v=P3jLufZx3IM
        
         | EdwardDiego wrote:
         | How in the hell is it legal to charge someone a fee for having
         | a balance below $X?
        
       | rqtwteye wrote:
       | How far do these companies have to go to be closed down as
       | criminal organisation? I wonder the same about the Catholic
       | Church. How many crimes have to be uncovered before they get
       | marked as beyond rehabilitation?
        
       | supernova87a wrote:
       | After so many incidents with Wells Fargo, doesn't this point to
       | something deeply ingrained in that company's culture? Such that
       | even executives cannot change something about the system at the
       | company that they have created?
       | 
       | There must be some bad, little, everyday incentives permeating
       | working at WF that causes the people there to produce these bad
       | behaviors year after year. You can blame and change the execs,
       | but they're not even in control of (or maybe even aware of?) the
       | systems that are making people behave the way they do?
        
         | ectopod wrote:
         | Why on earth would you think this? The executives don't change
         | the system because it continues to make them money and they
         | suffer no consequences for the company's malfeasance. Maybe
         | this fine is enough to rebalance the equation but I doubt it.
        
         | jasonwatkinspdx wrote:
         | I worked for a Wells Fargo joint venture when I was younger,
         | doing credit research for mortgages during the early 00's
         | bubble.
         | 
         | I very quickly came to the conclusion that all of their quality
         | assurance rules were designed to whitewash, not catch, fraud,
         | let alone simple mistakes. No one cared if what was going on
         | our reports was total nonsense, so long as it was nonsense that
         | fit the rules the underwriters had.
         | 
         | Basically the job was to research negative items on credit
         | reports, and if I could get the creditor to say one of a dozen
         | things, I could take it off the report and get it rescored. So
         | a lot of phone calling.
         | 
         | There was a guy in my unit that'd been there years. He made
         | less than 1 or 2 phone calls a day, but yet cleared the exceeds
         | expectations number of reports consistently. I realized he was
         | just never calling anyone, and writing up total fabricated
         | notes on the files. But because the quality assurance sampled
         | random calls, not random files, this was totally accepted.
         | 
         | This was great for WF: workers would commit fraud, but only in
         | the direction that got more loans sold, and if it ever got
         | noticed, they could just fire the call center worker and claim
         | it was a "bad apple."
         | 
         | When I saw the story about WF branch managers opening accounts
         | in customers names without permission I wasn't surprised in the
         | slightest.
         | 
         | I believe the entire company leadership is consciously behind
         | this sort of winking internal corruption that just so happens
         | to increase the bottom line and bonuses for everyone involved.
        
         | kodyo wrote:
         | There is nothing forcing anybody to bank with Wells Fargo.
         | Their customers are clearly content, because they're still
         | Wells Fargo customers.
         | 
         | Edit: shit, someone else pointed out that they buy mortgages.
         | Nevermind.
        
           | hotpotamus wrote:
           | A previous company I worked for also used them for 401Ks, but
           | I believe they've since sold off that business unit.
        
           | dghlsakjg wrote:
           | My oldest credit file is a credit card that I don't use
           | anymore but it is owned by WF.
           | 
           | If I close it, my credit score is negatively impacted by
           | losing a decades old credit line. I don't particularly care
           | about my credit score, and this sort of lock-in is pretty low
           | friction, but changing banks can have costs.
           | 
           | I hate them, over the years that I banked with them, they
           | have consistently been a bad bank. I think I have at least
           | two complaints that went to the CFPB with them (both ended in
           | my favor). I switched my banking activity to another
           | institution years ago, but I do still have accounts open with
           | them.
           | 
           | I'm a financially saavy rich white dude with a degree, and I
           | still find it hard to sever the relationship. Imagine how
           | lesser advantaged people feel. If you're choice is between WF
           | and BOA because of geography or whatever, and you're used to
           | financial institutions being shitty, why bother switching
           | from one predatory institution to another?
        
             | bena wrote:
             | I was about to say, Wells Fargo was sold my mortgage
             | literally the day after I signed it. I originated the
             | mortgage with a local-ish bank and it still wound up in
             | their hands.
        
       | FollowingTheDao wrote:
       | Yet they can STILL operate as a bank I cannot get a loan because
       | I have outstanding medical debt?????
       | 
       | (looking for my pitchfork...)
        
       | willcipriano wrote:
       | My father taught me that if you are going to steal from someone
       | you never steal his tools or his vehicle, because those are the
       | means he uses to make a living and you dont want to be
       | responsible for his kids going hungry. Given this history of
       | Wells Fargo this isn't a one off accident. It's often said but
       | people really need to go to prison for this, not club fed either,
       | send them to be with the other carjackers.
        
         | LastTrain wrote:
         | My dad told me not to steal.
        
           | klyrs wrote:
           | Nice anecdote. What does the data say about abstinence-only
           | education?
        
             | bill_joy_fanboy wrote:
             | Gonna need to see the data on why I need to show you data.
        
             | humanizersequel wrote:
             | The idea of treating sex and theft in the same class of
             | human inevitability is laughable.
        
             | tourist2d wrote:
             | So it's better to teach children what targets they should
             | rape/murder instead? Your take is quite brain-dead.
        
         | googlryas wrote:
         | A hierarchy of things to steal is a weird father-son lesson I
         | must say.
        
           | bombcar wrote:
           | It's probably more along the lines of "never mess with a
           | man's means of providing for his family, because that will be
           | when you push him so far he has nothing left to lose."
        
           | klyrs wrote:
           | There are greater sins: we have a military, you know. Raising
           | a child means teaching nuance in ethics. I've had similar
           | conversations with my kid, arising from questions like "why
           | do robbers exist?" "Why are some people homeless?" "Why do
           | murderers exist?"
           | 
           | Ethics is _full_ of gray areas, and refusing to engage in
           | hard conversations increases the risk that your kid will make
           | the wrong call if they ever find themselves in a shitty
           | situation.
        
             | googlryas wrote:
             | You can teach these lessons without engaging in an explicit
             | discussion of "If you're going to steal, steal X and not
             | Y". Just the intersection of "stealing is very bad unless
             | absolutely necessary" and "some things are more important
             | to people than other things" seems good enough to
             | understand this.
             | 
             | I've never stolen anything, except for a few hearts, and
             | was taught to never steal, and yet I can somehow piece
             | together that it is better to steal something trivial to a
             | person rather than the means of their survival if need be.
        
               | klyrs wrote:
               | Teach kids to connect the dots. But on the important
               | stuff, connect the dots. Repetition is also important,
               | and jarring imagery is a memory aid.
        
               | willcipriano wrote:
               | First off so far I haven't had need to steal something so
               | it hasn't come up in the literal sense. But I have found
               | wisdom in the general principle there. Let's say we are
               | playing cards and I'm winning, I'd walk away rather than
               | let you put the deed to your house on the table.
               | Sometimes in life you may need to hurt someone, before
               | you do think about everyone else who is going to be hurt
               | as well and make sure it's worth it.
        
             | bumby wrote:
             | I agree that they main point of ethics is providing a
             | decision framework in the grey areas (if they were clear-
             | cut, there would be no discussion).
             | 
             | But that seems off-place here. It leads to the question
             | about "when is it okay to steal?" There's an obvious
             | "defense of necessity", but that doesn't stop at stealing
             | someone's means to a living. If it's legal to steal food in
             | a disaster, it doesn't matter if that food comes from a
             | neighbor's pantry or the bakers shelfs. The colloquialism
             | described seems like one of those heuristics that feels
             | true at first glance but quickly breaks down on further
             | inspection (which is what a lot of ethical debate seeks to
             | accomplish).
        
               | klyrs wrote:
               | It's important to discuss alternatives, teach problem
               | solving, etc. But at the end of the day, teaching your
               | kid to starve to death because stealing is always wrong
               | is only going to erode their trust in you.
               | 
               | This isn't something that I brought up with my kid, btw.
               | He led the conversation, he was asking honest and
               | innocent questions. Shutting the door in his face loses
               | the opportunity to discuss nuanced ethics when he's
               | receptive to the conversation. If I drive, then it's just
               | an abstract lecture.
        
               | bumby wrote:
               | > _But at the end of the day, teaching your kid to starve
               | to death because stealing is always wrong is only going
               | to erode their trust in you._
               | 
               | This is a misinterpretation of my point, though. When I
               | brought up the "defense of necessity", it was a direct
               | acknowledgement that sometimes stealing is ok (or is at
               | least, the more moral action).
               | 
               | However, communicating vague heuristics based on shaky
               | principles can set the ground for rationalization that
               | leads to immoral behavior. When we read about abhorrent
               | behavior (like in the featured article), it's more often
               | than not the result of a line of rationalizations rooted
               | in human biases rather than a principled moral stance.
               | All I'm saying is the OP's guideline of "don't steal
               | tools or a vehicle" isn't a particularly good first
               | principle (for one, as the previous example shows, it
               | could still result in starving).
        
           | JustSomeNobody wrote:
           | Not really. It was probably a father telling his son, "I got
           | you. Someone steals my means of taking care of you, don't be
           | surprised I go stomp some ass."
        
           | tcmart14 wrote:
           | It can be. My dad would tell me growing up about home
           | protection something along the lines of, "if someone breaks
           | in and just wants the TV in the living room (or other living
           | room type items), it ain't worth it to put my body in harm's
           | way to stop them over a $300 TV. If they start coming back to
           | the bedroom area of the house, its a different ballgame
           | because they aren't looking just to steal something." Now as
           | an adult with a two story town home, I have the same line of
           | thinking. If someone breaks in is just staying down stairs,
           | it ain't worth it. Once they hit the stairs to come to the
           | bedrooms, its a different ballgame.
           | 
           | And yea on stealing things. I remember someone locally was
           | stealing Cadillac symbols on cars, it made big news, and my
           | dad telling me something like, "don't assume the person is a
           | bad person. They could just be feeding their kids." This was
           | during the 2008-crisis and with an emphasis of, yea they are
           | stealing, but it is rather benign in comparison to what they
           | could be stealing.
        
         | pertymcpert wrote:
         | Why did your father say that to you?
        
       | bb88 wrote:
       | That's awesome that WF is paying $3.7B. Unfortunately the victims
       | will likely never see any of that. That money will just go into
       | the treasury.
       | 
       | I would personally like to see the CPFB have the power to sue
       | banks on behalf of customers to get financial redress. This money
       | needs to get back to the people who suffered the most.
       | 
       | Hell, paying only $3.7B with a pinky promise you won't do it
       | again would still be profitable if you made $5B on the scheme.
        
         | conanbatt wrote:
         | If they did not get the money into their treasuries, they would
         | not have incentives to do this at all.
         | 
         | This very same thing happens with the SEC - they just keep the
         | fines. How do people not think this is robbery is beyond me.
        
         | nequo wrote:
         | > That money will just go into the treasury.
         | 
         | My reading of the article is different. This reads as though
         | $2bn of the $3.7bn was to go directly to the consumers whom
         | Wells Fargo harmed:                 a $3.7 billion settlement
         | with federal regulators, including a record $1.7 billion fine
         | [...] The agreement with the Consumer Financial Protection
         | Bureau includes more than $2 billion in "redress to consumers"
         | [...] The CFPB is ordering Wells Fargo to refund billions of
         | dollars to consumers across the country.
        
           | bb88 wrote:
           | And that will be pennies on the dollar for what consumers
           | lost. There should be 1:1 redress + damages. Not just
           | "refunds".
        
             | nequo wrote:
             | I agree that there is a lot more harm caused than the sheer
             | monetary side of it. Don't do business with Wells Fargo if
             | you can avoid it. But as far as the scale of the redress
             | goes, the CFPB announcement[1] has an assessment of the
             | total harm caused:                 Wells Fargo had
             | systematic failures in its servicing of automobile loans
             | that resulted in $1.3 billion in harm across more than 11
             | million accounts.
             | 
             | Also a detailed list of how much Wells Fargo is to pay for
             | which group of harmed consumers:
             | Specifically, Wells Fargo will have to pay:
             | More than $1.3 billion in consumer redress for affected
             | auto lending accounts.         More than $500 million in
             | consumer redress for affected deposit accounts, including
             | $205 million for illegal surprise overdraft fees.
             | Nearly $200 million in consumer redress for affected
             | mortgage servicing accounts.
             | 
             | [1] https://www.consumerfinance.gov/about-us/newsroom/cfpb-
             | order...
        
       | Tempest1981 wrote:
       | So what's the least-evil bank that has a network of cash machines
       | everywhere? (Yes, still need cash for certain things)
       | 
       | Edit: also with a non-buggy mobile app? My credit union has the
       | _worst_ app. They don 't seem capable of improving it... probably
       | outsourced.
        
         | runako wrote:
         | Many small local banks will refund ATM fees nationwide. I
         | prefer small banks because it is much more possible to build a
         | relationship with them to get better service.
        
         | ProAm wrote:
         | Credit Unions
        
         | downrightmike wrote:
         | USAA
        
           | Tempest1981 wrote:
           | Can non-US-military join? I thought not.
        
             | nullc wrote:
             | For many years USAA banking was open to everyone, but it
             | isn't now.
             | 
             | I'm not sure how great a loss it is-- USAA's formerly
             | amazing quality of service has declined dramatically in the
             | last two years, at least on the banking side.
        
         | threads2 wrote:
         | You could use a credit union.
        
         | bushbaba wrote:
         | Bank of America. That is if you have 20k+ of funds with them to
         | get their preferred rewards.
         | https://promotions.bankofamerica.com/preferredrewards/en
        
           | Arrath wrote:
           | https://abcnews.go.com/blogs/politics/2011/11/feds-bank-
           | of-a...
           | 
           | I'd hardly call BofA a good group.
        
         | boring_twenties wrote:
         | For cash Schwab is the best, they refund all ATM fees
         | worldwide. There is no catch, except you have to open a
         | brokerage account, but there is no minimum deposit.
        
         | acchow wrote:
         | Charles Schwab will refund your ATM fees from any ATM.
         | 
         | So will First Republic. So will TD Bank. Many Credit unions do
         | the same.
        
           | rcpt wrote:
           | Schwab for everything only problem is that sometimes I need
           | cash and don't want a bunch of 20s
        
             | acchow wrote:
             | Find another bank's ATM that spits out a choice of
             | 20/50/100s
        
         | reducesuffering wrote:
         | Capital One has no-charge partner ATM's everywhere (7/11, CVS,
         | gas stations, there's like 100 in a 10-mile radius of me), some
         | of the best interest rates (currently 3.3%), some of the best
         | credit cards (3% cash back food/entertainment w/ 0$ annual),
         | and best software tech / mobile app (#1 bank app on iOS, 4.9/5
         | rating). I'm not affiliated in anyway, I just am pleased with
         | all their products for the last 10 years.
        
       | trap_goes_hot wrote:
       | The new kids get arrested (SBF) but the old institutional dudes
       | continue to rob us blind.
        
       | ourmandave wrote:
       | The fine was levied by the Consumer Fraud Protection Agency
       | (CFPB).
       | 
       | Republican senators want to move CFPB under congressional annual
       | funding and a five-member commission.
       | 
       | Which sounds a lot like Defund the Bank Police.
       | 
       | https://www.cucollaborate.com/blogs/republicans-urge-quick-p...
        
       | EVa5I7bHFq9mnYK wrote:
       | I haven't had any account frozen due to "suspicions" so far, but
       | read about many such horrific cases. Hopefully, this fine will
       | make financial institutions think twice before twiddling with
       | people's accounts.
        
       | Tempest1981 wrote:
       | Also here: https://news.ycombinator.com/item?id=34069579
        
         | dang wrote:
         | That one was later so we'll merge it hither. Thanks!
        
           | obblekk wrote:
           | Out of curiosity, do you union upvoters set for merges, or
           | something similar? Not sure if that would be good, just
           | curious.
        
             | dang wrote:
             | Happy to answer but I don't understand the question!
        
       | ourmandave wrote:
       | I wonder if anyone is keeping score of the fines levied for all
       | their f _ckery.
       | 
       | Hey, there is!
       | 
       | https://violationtracker.goodjobsfirst.org/parent/wells-farg...
       | 
       | _Current Parent Company Name: Wells Fargo
       | 
       | Penalty total since 2000: $22,081,458,643
       | 
       | Number of records: 229
        
       | tambeb wrote:
       | I haven't been with Wells Fargo for a few years now, but I did
       | get a check for about $200 in the mail the other day due to some
       | fees that had been processed in an "unintended manner"
       | apparently.
        
       | naikrovek wrote:
       | finally a somewhat sizeable fine for these turkeys.
       | 
       | they will continue until it is not profitable to do so. large
       | fines are basically the only leverage that the CFPB has that can
       | really hurt, and historically fines for this thing have been very
       | low, to my knowledge, which has not done a lot to deter the
       | behavior that they are trying to deter.
        
       | silisili wrote:
       | Why is it -always- Wells Fargo. There are thousands of banks out
       | there, and Wells Fargo is not even close to being the biggest.
       | But why are they in the news every year for some illegal
       | dealings? It feels like they should be broken up or something at
       | this point.
        
         | throwayyy479087 wrote:
         | Ghetto Loans for Mud People should have resulted in the
         | corporate death penalty.
        
           | silisili wrote:
           | I had to Google that one. Why would anyone do business with
           | these people?
        
         | e40 wrote:
         | Leadership (or lack of).
        
         | twblalock wrote:
         | The other banks are better at not getting caught. Wells Fargo
         | has more scrutiny too, because of some previous times they got
         | caught.
         | 
         | BofA or Citi or Chase are no different, they are just better at
         | getting away with it.
        
           | justin66 wrote:
           | The last time they had a big-ticket punishment [0] for their
           | psychotic corporate behavior, it was because they had created
           | _millions_ of fraudulent accounts. There is no way to keep
           | that quiet or  "get away with it," they just assumed they
           | would not be meaningfully punished.
           | 
           | What you've posted is completely wrong, but it's the answer
           | to a question I had, which was _why the fuck does anyone
           | still bank with Wells Fargo?_ There must be a lot of people
           | cynical enough to think all banks are that bad.
           | 
           | [0] https://en.wikipedia.org/wiki/Wells_Fargo_cross-
           | selling_scan...
        
             | briffle wrote:
             | In the previous case, the company was fined $185Million.
             | The CEO was personally fined $20M in a later lawsuits.
             | 
             | The former CEO's total compensation was > $130M. That
             | sounds much more like a cost of doing business, and a great
             | risk. Heck, fines are classified as an expense for taxes.
        
               | justin66 wrote:
               | I agree that management wasn't taking the punishment
               | seriously, but the CFPB's fine was just part of what the
               | company suffered. I'm pretty sure they've been attacked
               | via pretty much every means of civil or criminal
               | enforcement there is, deservedly so.
               | 
               |  _Nothing that should keep you from banking with them,_
               | mind you... ahem.
        
               | throw101010 wrote:
               | On one side of the transaction you see _cost of business_
               | in these fines, on the other side I see governments
               | deliberately sizing the  "fines" so these businesses can
               | keep hurting citizens year after year, and the same
               | governments bailing out the same banks when they
               | compeltely mess up the global economy with their
               | unlimited greed (see the 2008 crisis, and the upcoming
               | debt crise*s*).
               | 
               | At some point these are not fines, they just represent
               | the governments' way of taking their share on the
               | criminal revenues of these banks while they are guiding
               | us straight into the next iceberg. And there is no
               | incentive on either side to make it stop.
               | 
               | When it comes to solutions, I'm reading that the system
               | has to burn to the ground or worse even on HN now... I'm
               | personally of the mind that systems can only change when
               | incentives exist in alternatives. As much as HN dislikes
               | crypto, Bitcoin is one which has taken a principled
               | approach from the start and its community and incentives
               | always presented it as a way to opt-out of the current
               | financial system backed by central-banks/governments
               | (powered by traditional banking). If banks stop being
               | provided with ways to infinitely create debt with
               | politicians behind them promoting it to be able to
               | pretend that everything is fine economically under them,
               | you might see things change... but for this we can't
               | continue playing their game by their rules. We need to
               | opt-out.
               | 
               | If other radical but non-violent ways to solve this
               | exists I am willing to listen and study them... crisis
               | after crisis, I'm becoming more and more cynical about
               | it.
        
         | [deleted]
        
         | JustSomeNobody wrote:
         | > Why is it -always- Wells Fargo.
         | 
         | And why are they still in business!?
        
         | paxys wrote:
         | > and Wells Fargo is not even close to being the biggest
         | 
         | Wells Fargo is the 2nd largest mortgage lender in the USA
         | (after Quicken), #4 bank in terms of assets under management,
         | #3 by market cap, #2 in number of branches. It is absolutely
         | massive.
        
           | silisili wrote:
           | Fair point. I didn't mean to imply they were just some dinky
           | little bank - they are quite large. But they are AFAICT third
           | or fourth largest, and nearly 3x smaller than Chase. But
           | Chase (nor the other top 3) don't have a fraction of the
           | illegal dealings that WF seems to come up with.
        
       | theandrewbailey wrote:
       | I don't understand why anyone still does business with Wells
       | Fargo.
        
         | efsavage wrote:
         | I doubt many people really _want_ to use them, any more than
         | they really _want_ to use any other megabank. A lot of people
         | just use the bank that 's closest to their house/work, thinking
         | (and often not wrong from a retail point of view) that banks
         | are fungible.
         | 
         | As a former "customer", in many cases, like ours, it's because
         | they use their capital/position to buy loans from other
         | businesses, and there's nothing the borrower can do about it.
        
         | rabuse wrote:
         | I refuse to ever use their products, after their numerous
         | scandals.
        
         | etchalon wrote:
         | I didn't have much of a choice. They bought our mortgage.
        
           | Analemma_ wrote:
           | Example number ten thousand of why the "vote with your
           | dollars and don't do business with them" defense of
           | capitalism fails completely in practice.
        
             | whartung wrote:
             | When the opportunity presented itself, I refinanced our
             | mortgage with Chase.
             | 
             | A key goal was to get out from underneath WF.
             | 
             | Every mortgage that I've had has ended up in WF. WF is a
             | mortgage black hole, they buy everything and it's pretty
             | clear that a vast majority of the mortgage industry is to
             | act as service bureaus for WF. I completely understand both
             | business models, I just don't want to play.
             | 
             | When I got the new mortgage, I mentioned to the person
             | handling our application that I was hopeful they would not
             | be selling my paper to WF. Chase is not a mere broker,
             | they're the whole kit. He said he couldn't guarantee they
             | wouldn't sell the paper, and I understood that. But loans
             | are Chases business too, so far they're holding on to it
             | (typically they're sold in the first few months).
             | 
             | So, for the moment I'm out from underneath WF, and have
             | been for several years.
        
             | twblalock wrote:
             | > Example number ten thousand of why the "vote with your
             | dollars and don't do business with them" defense of
             | capitalism fails completely in practice.
             | 
             | Example number ten thousand of how everything bad is blamed
             | on "capitalism." It's a lazy, shallow, knee-jerk reaction
             | that is plaguing this site and ought to be forbidden by the
             | guidelines.
             | 
             | When you apply for a mortgage you are informed in advance
             | that it might be sold. In fact, when I got mine I was told
             | it _would_ be sold. This information is given to every
             | applicant as a legal requirement and people who don 't like
             | it don't need to go through with the application.
             | 
             | There are also significant legal requirements for mortgage
             | servicers (such as Wells Fargo) which constrain them to
             | such an extent that they are pretty much interchangeable.
             | This is far from a free market. If you have a beef with
             | this system, you should take it out on Congress and the
             | CFPB, not "capitalism."
        
               | johnny_b_g wrote:
               | > "When you apply for a mortgage you are informed in
               | advance that it might be sold. In fact, when I got mine I
               | was told it would be sold. This information is given to
               | every applicant as a legal requirement and people who
               | don't like it don't need to go through with the
               | application."
               | 
               | Ah yes, the good ol' American practice of victim blaming:
               | _" Well, we specifically told you we'd screw you over;
               | look, it's in paragraph 151, subsection 15, article G of
               | the document you signed as we hovered over you
               | impatiently that time you came in when we didn't tell you
               | we were closing 10 mins after that appointment we setup
               | the day before the deadline to sign... so it's really
               | YOUR fault!"_
        
               | twblalock wrote:
               | If you agree to something, you are not a victim, you are
               | a participant.
               | 
               | Don't agree to things you don't like and claim to be a
               | victim, unless you had a gun to your head. We should have
               | higher expectations than that.
               | 
               | Don't like the mortgage process? Don't get a mortgage.
               | Pay cash, or rent. The world doesn't owe you the exact
               | terms you want. That's not the fault of capitalism, it's
               | as bad or worse under any other system.
               | 
               | You also seem confused about how the process works.
               | Nobody hovers over you under time pressure. Escrow takes
               | like 30 days, and during that time the lenders will freak
               | out about any reason to _prevent_ you from getting the
               | mortgage. They are more worried about getting screwed
               | than the applicants are.
        
               | techsupporter wrote:
               | > If you agree to something, you are not a victim, you
               | are a participant.
               | 
               | If you cannot give informed or willing consent, you are
               | not a participant, you are a victim. Impenetrable, hard
               | to read terms are not informed consent, particularly when
               | the terms are in a contract of adhesion.
               | 
               | > Don't like the mortgage process? Don't get a mortgage.
               | Pay cash, or rent.
               | 
               | Couple of points here. First, I take it you've never read
               | a modern leasing contract. In most jurisdictions,
               | especially where the large corporate landlords have
               | almost entirely conquered the market, they are just as
               | opaque. Landlord associations promulgate so-called
               | "standard leases" that contain myriad difficult to
               | comprehend terms.
               | 
               | > The world doesn't owe you the exact terms you want.
               | That's not the fault of capitalism
               | 
               | Perhaps it does not, but yes, it is the fault of
               | capitalism. When all of the participants in a market
               | operate in virtually identical ways because the optimal
               | path, under capitalism, is to legalese first and ask
               | questions later, that is absolutely a failure caused by
               | the capitalistic system. It all stems from the idea that,
               | under capitalism, an individual or group's highest and
               | best course of outcome is to feverishly grab for every
               | single available resource to hoard it against use by
               | others. Along the way, some of those resources are (often
               | temporarily) lent out at an inflated rate to ensure that
               | more resources are grabbed.
               | 
               | This works fine when it comes to a mobile phone device or
               | a book or a toy. Those are optional, often called
               | "luxury", goods that we can leave or take as we desire.
               | Housing, water, food, transportation, energy; we need all
               | of these to live as humans, yet that's where capitalism
               | extracts its most gains because the more desperate
               | someone is for one of these, the more resources they will
               | throw in to fill the need they must fill.
        
               | johnny_b_g wrote:
               | LOL, whatever you say Japetto!
        
               | pksebben wrote:
               | your analysis of the situation as being interchangeable
               | is rendered invalid by the story you're responding to,
               | and claiming "you should have read the fine print" is
               | clearly bad faith in an era where EULAs are a half mile
               | long. Also, to say "don't buy it if you don't like it"
               | ignores a whole ton of a nuanced and complex situation,
               | where there might not be better alternatives.
               | 
               | I would be more than happy to discuss why it is some of
               | us have beef with capitalism, if you're open to a level
               | headed discussion.
               | 
               | The idea that a free market allows the creation of
               | opportunity and choice is powerful, but what I think many
               | of us have seen happen is that a free market doesn't
               | remain free, as wealthier interests will move to cement
               | power through use of funds. The banks are the most prone
               | example of this I can think of.
        
               | njdvndsjkvn wrote:
        
               | twblalock wrote:
               | I never said anything about reading the fine print. I had
               | to sign a short, readable form by hand which was
               | explained to me in person by the lender. They are very,
               | very up front about this (which is also required by law,
               | which means everyone else in the US who got a mortgage in
               | the past decade or two has also signed this form).
        
               | kmeisthax wrote:
               | >When you apply for a mortgage you are informed in
               | advance that it might be sold.
               | 
               | Ok, and where can I go get the mortgages that won't be
               | sold and have comparable financing terms to the ones that
               | do?
               | 
               | Oh wait, those don't exist (or cost way more)? Hmm. I
               | see.
               | 
               | Here's the thing: free markets can only ever hope to work
               | in a world where people have total freedom of
               | association. If I can't take my business elsewhere, then
               | I'm not dealing with a private corporation anymore. I'm
               | dealing with government with extra steps.
               | 
               | Likewise, capitalism and free markets aren't
               | interchangeable terms. Free markets are a system of
               | resource allocation, and capitalism is just private
               | ownership of an enterprise. There's been plenty of
               | examples of brutally repressive regimes which still had
               | private capital ownership, free markets be damned.
               | Because free markets _do not actually maximize profits_
               | for capitalist owners.
               | 
               | So I think it's fair to blame capitalism, even if there's
               | some government floating around in there, too. Consider
               | them joint-and-severally liable.
        
         | IronWolve wrote:
         | They also buy loans, sometimes you just end up with them.
        
         | sophacles wrote:
         | I didn't have a choice. I got a mortgage from a local credit
         | union who immediately sold it off to wells.
        
         | reducesuffering wrote:
         | Many wealthy people are inclined because they'll have the
         | lowest mortgage rates caused by a 0.5% interest rate deduction
         | with a temporary asset transfer of $1m. Some people will take
         | the 5% as opposed to 5.5% and save $300/month, because whoever
         | originates your mortgage may just sell it to WF anyway.
        
         | phaedryx wrote:
         | A story from when I was in college:
         | 
         | My backpack got stolen and it had my checkbook in it. I went
         | into Wells Fargo (I became their customer because they bought
         | my regular bank) to figure out what to do. I was told that I
         | had to close my account (connected to the checkbook) and open a
         | new one. Kinda weird, but I went with it. They sent me a new
         | checkbook and new ATM card. Landlord only took payment with
         | checks so I wrote a check with my new checkbook; it bounced. It
         | was really surprising because I thought I had the funds. I
         | check with my balance with my new ATM card; plenty of money. I
         | call customer service to figure out what was going on. It turns
         | out that they had created _two_ new accounts for me. One was
         | connected to my checkbook and one to my ATM card. The one for
         | my checkbook had a bunch of fines for the bounced check and
         | fines for not paying the fines. The one for my ATM card had
         | plenty. They tried several times to open _another_ account to
         | combine the two accounts together, which would have forced me
         | to indirectly pay the fines that weren 't my fault; I objected.
         | In process of all of this they canceled my new ATM card
         | accidentally.
         | 
         | I went into my local branch and withdrew all of my money and
         | canceled all of my accounts (I had somehow ended up with 4). I
         | ended up paying my tuition, rent, etc. with cash which was a
         | huge pain.
         | 
         | It is the worst experience I've had with any bank and it was
         | with many different employees.
        
           | my_usernam3 wrote:
           | Ouch, I have a similar anecdote where they signed me up for a
           | completely incorrect account when I was young. Some 100k
           | minimum trading account when I was a broke 19 years old
           | looking for the simplest type of bank account possible that I
           | could access from hometown and college. Saw $15 monthly
           | charges, went in, found out the problem, took my money and
           | business elsewhere and haven't looked back.
        
           | yborg wrote:
           | This was directly caused by their policy of incenting new
           | accounts which was the last thing they were sanctioned for.
        
           | [deleted]
        
       | yborg wrote:
       | https://www.macrotrends.net/stocks/charts/wfc/wells-fargo/gr...
       | 
       | ~5% of their 2021 gross profits. A hearty laugh goes around the
       | Wells Fargo boardroom, and some new scheme will be devised to
       | defraud their unwitting customers. Without criminal liability,
       | this is no disincentive at all.
        
       | conductr wrote:
       | > "Wells Fargo's rinse-repeat cycle of violating the law has
       | harmed millions of American families," CFPB Director Rohit Chopra
       | said in the statement. "The CFPB is ordering Wells Fargo to
       | refund billions of dollars to consumers across the country. This
       | is an important initial step for accountability and long-term
       | reform of this repeat offender."
       | 
       | > Shares of the company rose 0.7% to $42.11 at 9:57 a.m. in New
       | York.
       | 
       | Sooo... the market likes this slap on the wrist
        
         | Max-q wrote:
         | The market had probably expected a worse punishment.
        
         | [deleted]
        
       | [deleted]
        
       | more_corn wrote:
       | But not to the customers themselves. God forbid the mistreated
       | party ever see anything from the fines.
        
         | cornstalks wrote:
         | > The agreement with the Consumer Financial Protection Bureau
         | includes more than $2 billion in "redress to consumers," [...]
         | 
         | Looks like funds have been allocated specifically for that.
         | Whether $2 billion is enough or not, I don't know.
        
         | tyingq wrote:
         | Though perhaps this makes a civil suit more likely to succeed?
        
       | miguelazo wrote:
       | No fine is enough for these giant banks that repeatedly engage in
       | this behavior. They should be broken up, disbanded, and the
       | responsible officers tried on criminal charges.
        
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