[HN Gopher] Writing good performance self reviews
       ___________________________________________________________________
        
       Writing good performance self reviews
        
       Author : ahuth
       Score  : 71 points
       Date   : 2022-12-16 20:15 UTC (2 hours ago)
        
 (HTM) web link (andrewhuth.substack.com)
 (TXT) w3m dump (andrewhuth.substack.com)
        
       | mkl95 wrote:
       | I would happily review my performance if my employer lent me the
       | money and time to continuously improve my skills. At the moment
       | that budget is nonexistent, so I don't really owe them this kind
       | of thing.
        
       | maximinus_thrax wrote:
       | I've been doing these for almost 2 decades and regardless of the
       | amount of rationalization and propaganda thrown at me, I still
       | believe they are worthless and a tool of corporate oppression.
       | These ideas have been borrowed from something everyone should be
       | able to hate equally: https://en.wikipedia.org/wiki/Self-
       | criticism_(Marxism%E2%80%....
       | 
       | It doesn't really matter what you write there, as long as it's
       | not negative. If it's negative, it can be used against you. If
       | it's not negative, it can be spun as negative when the external
       | reviewer of the self review adds their comments. It's a tedious
       | exercise with little to no benefit for the employee.
        
         | mhss wrote:
         | They're a communication tool, and as such, can be used for good
         | or bad purposes. If you already distrust your manager and
         | organization to a large degree, yeah you won't ever see any
         | value on them, but the problem is the inherent distrust and
         | antagonism.
         | 
         | I've had plenty of good career dev chats with my manager (and
         | my reports once I became a manager) following a review. This
         | should be happening all around in 1:1s, but the semester or
         | yearly review is a larger retrospective summary of the work we
         | do, what we're proud of and what we feel could have gone
         | better. If there's no trust however, this exercise is moot.
         | 
         | Even if my manager did not read it, writing about it has been
         | valuable to me and makes me realize more clearly what I've
         | done, whether I feel I'm being valued or not, and if it's time
         | for me to move on.
        
         | eschneider wrote:
         | Yeah, the process is _mostly_ useless, but a 'good' self-review
         | is a handy cheat sheet your your manager and is worth doing
         | well. At the margins, you're "helping them help you."
        
         | rrrrrrrrrrrr2 wrote:
         | Of course, the classic corporate oppression of "hi we're paying
         | you $200,000/yr to write code... could you list out your
         | contributions for the past quarter so we can evaluate your
         | performance?".
         | 
         | I find it hard to believe you have 20 years of experience but
         | don't see the point of performance evaluations. Imo it's part
         | of being a professional to be able to answer the question "what
         | are you working on"
         | 
         | It's very simple. They pay you, you do work. If they _stopped_
         | paying you, you 'd probably stop working.
         | 
         | Why would you expect that if you stop working, they won't stop
         | paying you?
        
           | phailhaus wrote:
           | > Imo it's part of being a professional to be able to answer
           | the question "what are you working on".
           | 
           | If they need an end-of-year self review to determine that,
           | something has gone horribly wrong. They already know what I'm
           | working on: they're the ones that assigned me to it, and I
           | report on it regularly in standups. So what's the point of
           | the review? If they don't already know what value I'm
           | bringing, that's a red flag.
        
             | rrrrrrrrrrrr2 wrote:
             | Why would you hire someone who refuses to summarize for
             | you, _once or twice a year_ , just at a high level, what
             | they accomplished.
             | 
             | Suppose you hired a plumber who refused out of principle to
             | tell you whether or not they fixed your toilet.
             | 
             | That's what I mean by it's professionalism.
        
               | stcroixx wrote:
               | Since I gave them the work, I don't need them to
               | summarize what I already know. Waste of time. I'd rather
               | they continue working on their assigned tasks.
        
               | eppp wrote:
               | I suppose if I hire someone that I would know why I hired
               | them and I would check the toilet to see if it worked,
               | regardless of what the plumber said.
        
               | rrrrrrrrrrrr2 wrote:
               | At what frequency would you check? Is polling the toilet
               | really more efficient than receiving a "plumbing
               | complete" event from the plumber?
        
               | kqr wrote:
               | Sure it is. As long as the toilet works when you need it,
               | you (a) don't actually have to check, and (b) the plumber
               | is free to sequence their tasks in an optimal fashion.
               | 
               | The message from the plumber is based on the assumption
               | that the default state of things is that the plumber has
               | not done their job and things don't work. If you feel
               | like that's the default state of things, you should
               | choose a different plumber, not ask for notifications
               | about which things don't work.
        
               | rrrrrrrrrrrr2 wrote:
               | 1. Current (default) state: toilet broke.
               | 
               | 2. I call plumber.
               | 
               | 3. Plumber fix.
               | 
               | 4. New state: toilet work.
               | 
               | kqr: "Hi Mr. Plumber, could you let me know when 3-->4
               | happens. I need to use it once you're done, but I'm busy
               | and don't have time to micromanage or continuously
               | observe your work on the toilet."
               | 
               | (plumber's gaze narrows) "No. Fuck you, _kqr_. Fuck you,
               | I 'm not telling you jack shit. I have rights and dignity
               | as a professional."
               | 
               | kqr: Wow, what a great plumber. I'd hire that person
               | again.
        
               | sarchertech wrote:
               | >kqr: "Hi Mr. Plumber, could you let me know when 3-->4
               | happens. I need to use it once you're done, but I'm busy
               | and don't have time to micromanage or continuously
               | observe your work on the toilet."
               | 
               | plumber: Done sir! Your new toilets ready to go.
               | 
               | (6 months pass during which time the plumber completed
               | some other work that was done satisfactorily and approved
               | by the client)
               | 
               | kqr: I'm trying to decide whether I should keep using you
               | Mr. Plumber. Please write me a few pages summarizing all
               | the work you've done for me over the past 6 months. Make
               | sure you emphasize how it has helped me move my KPIs, and
               | how it helped me look good to my wife. Make sure talk
               | about how the work you did contributed to our objectives
               | as a family. Also make sure to add a bit about how you
               | have developed as a plumber over the last 6 months and
               | how you plan to continue to develop over the next.
        
               | [deleted]
        
             | mhss wrote:
             | See my answer above. You're assuming is easy for management
             | to know exactly what you're doing. This will vary from org
             | to org and how many reports do they have, how complex the
             | work is, how much autonomy everyone has, etc;
             | 
             | Sure, you can take the stance "they should know", but then
             | don't complain when even well-intentioned managers can lose
             | perspective or miss some of your accomplishments when is
             | time to recognize your efforts (promo, raises, etc).
             | 
             | I consider myself a "well intentioned" manager, I care
             | about my team and their work, try to keep up with the
             | details, etc; but there's just too much going on at a large
             | organization and I'm fallible. I may forget, or fail to see
             | the complexity and value of something someone did (even my
             | own accomplishments). There's nothing wrong with advocating
             | for yourself and making your manager aware of your stance.
             | If there's disagreement about how valuable something I did
             | is I'd rather know when having that conversation. I may
             | learn my manager cares more about x/y/z and not something I
             | thought it was valuable but turns out is not important for
             | the org or my manager for some reason I wasn't aware of.
        
           | maximinus_thrax wrote:
           | > Imo it's part of being a professional to be able to answer
           | the question "what are you working on"
           | 
           | I do that almost every day during standups and every week
           | during 1:1s. I have no problem with it. What I do have a
           | problem with, is when I'm forced into making judgements about
           | my work. That's for someone who gets paid more than me to do
           | in the corporate context. My opinion about my work and all
           | the other self-reflection stays with me. I don't want to
           | bootstrap their work by coming up with all sorts of ways of
           | rewriting history to match some artificial and arbitrary
           | expectations which are anyway outside of my control. And so
           | is the performance review itself, in the end. Some places
           | even allow you to review what your boss said about your
           | performance review and even 'contest' it. You know what
           | happened when you did that? Literally nothing, except for a
           | checked box saying that the employee disagrees. It's all
           | pretend.
        
           | mrrsm wrote:
           | > Why would you expect that if you stop working they won't
           | stop paying you? They aren't going to rely on someones self-
           | written review to notice you haven't been working.
           | 
           | Chances are your manager could fill this out for you most of
           | the time as they should have a good grasp of what you have
           | been doing in your day to day.
           | 
           | Most of the time I can generate a list of what I have worked
           | on via commit messages or ticket names to get a high level
           | idea of what I have been doing. I still feel like my manager
           | may have a better idea of what impact my changes have had
           | then I do in some cases.
        
           | walls wrote:
           | What are these managers getting 400k/year to do if they can't
           | list the accomplishments of their subordinates?
        
             | rrrrrrrrrrrr2 wrote:
             | Well, they can list the accomplishments just fine for their
             | other subordinates, who submitted a non-blank performance
             | review.
             | 
             | Just not you.
        
             | icedchai wrote:
             | Going to meetings?
        
       | mkoubaa wrote:
       | I've started to just write "thanks" in my self review. Patting
       | myself on the back feels slimy especially as I get more
       | experience
        
       | andrewmcwatters wrote:
       | I don't fill these by policy anymore, and when an employer
       | requests that I do them, I tell them by default I fill my perf
       | sheets with whatever their maximum evaluation is.
       | 
       | If I am employed to perform a service, I am going to provide the
       | best service that I can, that one has paid for. If my service is
       | not satisfactory to you, fire me.
       | 
       | Performance reviews are a weird unnecessarily subservient
       | exercise in corporate dance.
        
         | mrbabbage wrote:
         | They feel like Churchill's quip about democracy: self-evals are
         | the worst system, except all the others that have been tried.
         | 
         | Ultimately, employers and employees need a way to ensure pay
         | tracks employee value to company. At hiring time, it's easy:
         | the employee presumably got multiple offers and so there's a
         | quasi-market for that employee.
         | 
         | Later, what do you do, especially if the employee is otherwise
         | happy at the employer? The employee can go out and periodically
         | solicit competitive job offers to hold the employer accountable
         | and ensure their pay keeps up with their skills. But this is
         | super inefficient: even one interview loop costs the employee
         | much more time more than the self-eval process. And this would
         | impose a huge cost on employers, if a huge fraction of their
         | candidates don't intend to ever convert and are just using the
         | job offer as negotiation leverage.
         | 
         | Like, I hate doing performance evals as much as everyone else,
         | but I'm not yet convinced there's a better system for solving
         | the core problem of ensuring people's pay tracks their market
         | value.
        
           | blacksmith_tb wrote:
           | Hmm, I am trying to picture how it would be different to
           | pretend to solicit my honest opinion of my work for the last
           | year, versus my managers' doing even the most rudimentary
           | sort of pass/fail appraisal. It all requires a lot of
           | earnestly looking the other way - did I do some good work,
           | sure; some clever things, yes, here and there; did I also
           | slog through mountains of work that seemed obviously
           | dumb/wrongheaded/not-long-for-this-world? Did I ever, but we
           | won't talk about that. Even if I try to think of my best-ever
           | 'save the day' moments, or the biggest screwups I've made,
           | none of that really makes it into the reviews, or if it does,
           | it doesn't seem to change the outcome. It'd be sort of nice
           | to have simple points-based scoring, doing the basics gets
           | you X, doing something excellent/hard/very profitable adds a
           | few points, making a colossal screwup costs you some points,
           | raises and/or bonuses doled out accordingly.
        
         | waynesonfire wrote:
         | Yes, such a dumb exercise. People have and do, as their primary
         | purpose, game it and raise the ranks.
        
       | avg_dev wrote:
       | This is a total tangent but I wonder if there is something like a
       | bookmark on HN. I would like to save this link so I can read it
       | later. I could upvote it which seems wrong as it has a social
       | component but then I could see it in my upvotes later. I could
       | favorite it but then it would appear to someone else looking at
       | my favorites that I really loved the article when I haven't even
       | read it yet. I will take that option so I can see it later
       | because it seems like the lesser of two evils. But I would love
       | to see a reading list or something. (I am the kind of guy who was
       | 500 browser tabs open at a time lol)
        
         | [deleted]
        
         | brazzledazzle wrote:
         | I just use favorites as saved articles. Who cares what anyone
         | thinks?
        
           | avg_dev wrote:
           | But, but, all three people who look at my favorites will
           | misunderstand me!
        
         | ddelt wrote:
         | If you use an iPhone, explore the "Hacker Feed" app, which
         | gives you this exact feature
        
           | avg_dev wrote:
           | Thanks - I do!
        
       | fleddr wrote:
       | I'm going to go against the grain here. Yes, I believe self-
       | reviews are stupid. Frankly they indeed serve as a cheat-sheet
       | for your manager, which is a sign that they are so disengaged
       | that they don't even know what you're doing.
       | 
       | Don't fight the game though, play it to win. Throughout the year,
       | I keep a single note open "Accomplishments 2022". I simply add my
       | accomplishments to it, typically as a weekly summary. Plus
       | anything notable, process improvements, innovations, overtime,
       | compliments from peers, the like.
       | 
       | All of this adds up into a war chest. During the actual
       | performance review meeting I come armed to the teeth. This is how
       | you flip the script. I don't need to explain that I deserve a
       | great review, my manager needs to explain the opposite in the
       | face of a mountain of evidence.
       | 
       | The individual accomplishments don't even have to be earth
       | shattering, just document them consistently. The total amount of
       | them will be so overwhelming that nobody is going to bother
       | taking them apart.
       | 
       | Learn to write corporate speak: "Improved automated test coverage
       | by 40% to support our _do more with less_ corporate goal, freeing
       | up resources to work on value-adding services ". Whilst this was
       | just me editing a file for 20 minutes.
       | 
       | You want red tape? I'll bury you in it.
       | 
       | Mix it with psychology. Act modest and humble despite the boat
       | load of evidence of good performance. As if it "was the least you
       | could do", radiating supreme loyalty. A minority of eager
       | managers might still throw in a point of critique, feeling they
       | need to do their job in providing some balance to this review.
       | 
       | As the critique hit, look down and pause for a few seconds, make
       | it awkwardly long as if the air is sucked out of the room. In
       | this period, the manager is going to feel awful, thinking they
       | just deeply hurt a great worker. Then, respond with "I hadn't
       | though of that. That's very insightful and something I surely
       | will integrate into my work to do EVEN better, going forward".
       | The word "even" is important here, as well as "going forward".
       | Managers love going forward.
       | 
       | The manager is now relieved that the air is cleared, plus feels
       | very smart. Be sure to already open a new note "accomplishments
       | 2023" and at the top, in bold and red write the critique. Then,
       | in next year's review start the session with "Really loved the
       | suggestion made last year and here's how...blah blah".
       | 
       | It wasn't even a serious remark, they just wanted to say
       | something. They forgot all about it. But here you are fully
       | remembering it and acting upon it, which is somebody nobody does.
       | 
       | And this is how you corner your manager.
        
       | stcroixx wrote:
       | I really do appreciate that my current employer doesn't do this
       | crap. I haven't done one of these in close to 10 years now.
        
       | iuafhiuah wrote:
       | I've been doing these for the best part of a decade and it was
       | only in the last couple of years I realised completing a
       | performance review (for me) has been the same as updating your CV
       | - the same advice applies.
       | 
       | Just submit a list of single sentences that say things like
       | "Designed and implemented a doodad that saved n hours per day and
       | enabled $BUZZWORD". List the outcomes of things you did this
       | year, use STAR, whatever you prefer.
       | 
       | The best part of doing it this way - if they don't give you a
       | nice bonus/raise, you've just updated your CV ready for your next
       | place of work!
        
       | anonymousDan wrote:
       | Pro tip if you just can't be bothered with this shit - my
       | friend's wife recently asked chatgpt to generate a glowing
       | performance review covering four required areas. What it
       | generated was according to her better than what she usually
       | wrote. She copied and pasted it almost verbatim and the job was
       | done in 5 minutes.
        
         | cableshaft wrote:
         | ... You aren't kidding. I fed it my title, what type of job I
         | did, a couple things I did this year, and each of the prompts,
         | and it generated something better than I submitted, after I
         | spent almost two whole days on it. In only a couple of minutes.
         | 
         | Totally doing this next time.
        
       | eppp wrote:
       | As near as I can tell, I could write literally anything on a self
       | review and it would make no difference to anyone in any way. My
       | first item has been 'stop doing performance reviews' on the 'what
       | can we do to help you' section for years.
       | 
       | This is a useless exercise, raises come or not regardless of what
       | is said or done.
        
         | SpeedilyDamage wrote:
         | This is not universally true, and if you're somewhere like
         | this, you can and probably should move if you value being
         | valued.
         | 
         | As someone who's in the room when we go over these, if you
         | write "stop doing performance reviews" the whole room rolls
         | their eyes, and is not very kind.
         | 
         | Maybe stop shooting yourself in the foot? Give it a shot, for
         | like 5 years, see how it goes. It's about an hour of your time
         | annually, so if even at a 20% chance of success that feels like
         | a wise investment.
        
           | brazzledazzle wrote:
           | It's never only been an hour of my time anywhere I've worked.
           | At minimum one day but if you are provided feedback with back
           | and forth (and most of my managers have done that) and you
           | meet about it at least twice a year you're looking at 2+ days
           | worth of your time.
           | 
           | Are sure it only takes your subordinates an hour?
        
           | TexanFeller wrote:
           | > It's about an hour of your time annually, so if even at a
           | 20% chance of success that feels like a wise investment.
           | 
           | At my place of work it is common for people to spend multiple
           | days on these things, with some people on my team spending a
           | whole week. I'm told the process was substantially more heavy
           | weight before I got here. Maybe you are just blissfully
           | unaware of the true costs? I would give your right arm to
           | waste only an hour every review cycle on this
           | counterproductive insanity! I would happily accept no
           | promotions or raises above inflation to not go through this
           | were it an option.
        
             | SpeedilyDamage wrote:
             | Where, on the spectrum of time spent per year, do you think
             | your company lies with regard to writing annual self
             | evaluations as compared to other companies?
        
               | TexanFeller wrote:
               | People that come from big tech companies seem to have no
               | problem with it, and many people I talk to are thrilled
               | with the process so we must be in a somewhat normal
               | ranges. I think I have quite different goals. They are
               | happy to play games and burn a week because it often
               | results in raises and promotions. I'm intrinsically
               | motivated and value happiness, and lack of games and
               | politics above maximizing pay so to me it's misery.
        
               | SpeedilyDamage wrote:
               | Okay so you think "spend a week, doing nothing else, on
               | your annual performance review" is a normal way of
               | operating at a tech company?
               | 
               | Cool, no more questions, thanks for your time.
        
           | icedchai wrote:
           | They're not very kind because someone actually told the
           | truth. Many of us roll our eyes when asked to fill out these
           | ridiculous forms. One previous company had everyone rate
           | themselves on a scale of 1 to 5 for various aspects of the
           | corporate culture. How did _you_ drive innovation to achieve
           | corporate synergies over the past 6 months?
           | 
           | Most reviews are finely crafted BS. And it generally takes
           | much more than an hour annually. If you have to do a full
           | blown "360 peer review" process (which is very common) it can
           | take at least a day+.
        
           | andelink wrote:
           | An hour of my time? I wish. The fact that the work you've
           | done in the cycle is finished regardless, but depending on
           | how you write about it can impact your rating and
           | compensation going forward really stresses me out.
        
         | zie wrote:
         | I just copy and paste from the previous year.
        
         | icedchai wrote:
         | This is my experience as well. In 20+ years of employment, in
         | both small and large companies, with positions from junior
         | developer to startup CTO, I've never been anywhere where
         | performance reviews weren't a complete waste of time.
        
         | pcurve wrote:
         | It's only useless if you do it at the end of the year like the
         | author is suggesting. It's fairly useful to keep track of
         | throughout throughout the year, including communicating to
         | others assuming you're a above average performer.
        
         | droopyEyelids wrote:
         | I was rolling my eyes going into the article, but it was
         | actually useful. Your perspective is kind of the starting point
         | for the author- Analyze how the self-review is actually used.
        
           | eppp wrote:
           | I definitely read it. I have never worked at a place where it
           | mattered. Maybe it would be interesting to work at a place
           | where it did.
        
       | luckycharms810 wrote:
       | Articles like this make me think about how the software community
       | has chronically under-invested in developing managers. It is not
       | crazy to think that a manager could actually -
       | 
       | * Have the time to know what you are working on
       | 
       | * Set aside time to talk to you about your career development
       | goals
       | 
       | * Help you work and progress towards them - with a plan that is
       | personalized for you.
        
         | ahuth wrote:
         | You're totally right. Companies should invest more in
         | developing managers.
         | 
         | I didn't talk about this in the article, but (right, wrong, or
         | indifferent) I find it helpful to think about how to help my
         | manager help me.
        
       | [deleted]
        
       | gizmodo59 wrote:
       | We have this ridiculous app called CultureAmp. Every quarter we
       | get emails and slacks from HR and managers asking us to complete
       | it. It's an absolute waste of time and no one really values it
       | and yet you need to fill it out. This did not exist when the
       | company was small. When you hire more people there are jobs that
       | exist just to organize these things. To make things worse there
       | is not a single question that asks "What the company can do
       | better".
        
         | icedchai wrote:
         | I had to use that at a previous company! I'm having flash
         | backs...
        
       | dbsmith83 wrote:
       | gah, I knew I should have pushed out doing mine one more day so I
       | could have read this first. I guess there's always next year!
        
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