[HN Gopher] Content moderation is broken (2019)
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       Content moderation is broken (2019)
        
       Author : heresie-dabord
       Score  : 17 points
       Date   : 2022-11-19 19:45 UTC (3 hours ago)
        
 (HTM) web link (www.eff.org)
 (TXT) w3m dump (www.eff.org)
        
       | incomingpain wrote:
       | Content moderation clearly found the line and blew past it. Those
       | who have been taking advantage of this seem immensely upset they
       | are losing this power. Really playing all their cards down and
       | are talking about leaving the game and going out back.
       | 
       | What seems inevitable is the US government starts hosting public
       | forums to talk; but being bound by free speech. Virtually
       | anything goes unless it's an actual crime. What happens after
       | this?
        
         | gardenfelder wrote:
         | In theory, everyone needs a platform, to be heard. It seems to
         | me that one question in that context is this:
         | 
         | How can you give people a platform, but at the same time, tame
         | the conversation?
        
           | tunap wrote:
           | Back in the golden age of phpBBs, I would give posters 1
           | notice when veering OT or getting nasty, then transfer the
           | (sub-)thread to our 'FlameWar' room. There, they could, and
           | would, be as nasty as they liked to each other. I failed to
           | stem the flow of toxicity, but merely re-directed it. It
           | worked out pretty well, and ironically, the more toxic
           | categories were the most popular viewed threads for trolls
           | and lurkers, alike. Go figure.
        
         | pvg wrote:
         | _What happens after this?_
         | 
         | We know exactly what happens because it's been attempted. It
         | fills up with spam and screaming bigots and nobody uses it
         | beside spammers and screaming bigots. Which is why the the only
         | 'inevitable' thing about such a government-run forum is that it
         | won't happen.
        
           | josephcsible wrote:
           | > We know exactly what happens because it's been attempted.
           | 
           | When have we ever had a government-run social network before?
           | And why aren't physical, offline public squares full of
           | screaming bigots?
        
             | pvg wrote:
             | _When have we ever had a government-run social network
             | before?_
             | 
             | We've had many failed attempts at 'anything as long as it's
             | not breaking a law' online spaces.
             | 
             |  _why aren 't physical, offline public squares full of
             | screaming bigots?_
             | 
             | Because we impose severe social costs on people for that
             | sort of thing. The screaming bigots are only bold and
             | screaming when they feel they can avoid them. An 'anything
             | goes' pseudonymous online forum is effectively a gift to
             | them and mostly them - most people prioritize other things
             | in their online social spaces far above 'anything goes'.
        
             | ChrisMarshallNY wrote:
             | _> And why aren 't physical, offline public squares full of
             | screaming bigots?_
             | 
             | They are, but only now and then.
             | 
             | The reason is that, for _most_ (not all) communities, there
             | are only a few screaming bigots within easy reach of the
             | town square, so their demonstrations often look like
             | this[0].
             | 
             | With teh Internets tubes, you can gather together all those
             | little groups of nutters, into one big nutball, so it
             | _looks_ like there 's a lot more of them, _per capita_ ,
             | than there actually are.
             | 
             | [0] https://www.youtube.com/watch?v=nu-0HDBJHc8
        
               | bryanrasmussen wrote:
               | yeah aside from all that basically every community has
               | regulations regarding disturbing the peace and needing
               | approval for rallies etc. so anybody that got up on a
               | soapbox in the middle of the park and started yelling
               | slurs would probably be hauled away pretty quick.
        
         | someNameIG wrote:
         | > What happens after this?
         | 
         | 4chan
        
         | MonkeyMalarky wrote:
         | The town square doesn't exist in the American dream,
         | capitalists would rather the public pay an admissions fee.
         | Anyways, publicly funding anything of the sort is communism,
         | right? When compared to Europe, Americans can't even manage
         | public transit because monied interests and NIMBYism interfere.
         | And the public good from transit is way more demonstrable than
         | say, a forum for your racist uncle air his conspiracy theories.
        
         | tbrownaw wrote:
         | > _What seems inevitable is the US government starts hosting
         | public forums to talk; but being bound by free speech.
         | Virtually anything goes unless it 's an actual crime. What
         | happens after this?_
         | 
         | Everyone gets tired of 19 out of every 20 posts being about why
         | they need Viagra, and goes back to MySpace.
        
           | josephcsible wrote:
           | How so? You just wouldn't follow the accounts that posted
           | that kind of thing.
        
             | giantrobot wrote:
             | So when exactly did you go into the coma you just awoke
             | from, 1993? No sort of forum can operate solely on content
             | users explicitly follow. That's just unfederated blogs. On
             | an online forum there's always going to be some public
             | stream that pulls content from all user posts. Without
             | moderation it almost instantly devolves to bigots and
             | spammers. We've seen this routinely for the past 30 years
             | of online forums.
             | 
             | So "just don't follow" is not only meaningless advice but
             | it's painfully naive.
        
               | josephcsible wrote:
               | Don't a lot of people use Twitter's chronological
               | timeline view and completely ignore features like
               | Discover? Isn't that basically what I'm describing?
        
               | pc86 wrote:
               | I think this is how _most_ people use Twitter, especially
               | if they go so far as to install any extensions which
               | block ads, clear CSS, etc. - I use Minimal Twitter which
               | has been pretty good. The only time I see posts from
               | people I 'm not following is when someone I do follow is
               | responding, quote-tweeting, or retweeting.
               | 
               | If you use Twitter as is, there are a lot of things
               | promoted for you but it's not any sort of public feed,
               | it's (theoretically) based on who people you follow
               | follow, who they like tweets from consistently, that sort
               | of thing. No Viagra ads are going to be showing up in
               | that.
        
               | pc86 wrote:
               | > _Be kind. Don 't be snarky._
               | 
               | > _Please respond to the strongest plausible
               | interpretation of what someone says, not a weaker one
               | that 's easier to criticize. Assume good faith._
               | 
               | > _Please don 't post shallow dismissals_
               | 
               | Perhaps you should give these a read and edit your
               | comment accordingly:
               | https://news.ycombinator.com/newsguidelines.html
        
               | pilgrimfff wrote:
               | It's too bad there's no way to use hybrid approaches or
               | use some kind of learning, but for machines! No
               | heuristics to rank and prioritize content.
               | 
               | We better tell every big tech company that what they've
               | been doing forever is impossible to do if they don't also
               | de platform those deplorables.
        
       | throwaway14356 wrote:
       | big platforms follow a concept like we've had for public places.
       | Just like you cant visit the pub naked. The solution is to rent
       | or buy your own turf. Just like the privacy of your hone you can
       | go wild. Rules still apply but those are covered much better by
       | the legal system. A platform can still rent space to you and they
       | can chose to promote your content but if alternative aggregation
       | is available their moderation can just be shooting from the hip
        
       | josephcsible wrote:
       | > Problematically, companies' community standards also often
       | feature exceptions for public figures: That's why the president
       | of the United States can tweet hateful things with impunity, but
       | an ordinary user can't.
       | 
       | I'm kind of disappointed that the EFF never issued a correction
       | or retraction for this claim.
       | 
       | > users being censored for engaging in counterspeech or for using
       | reclaimed terms
       | 
       | A few paragraphs up, weren't they saying it was a bad thing that
       | different rules apply to different people? Now they're saying
       | it's a bad thing if the same rules apply to everyone?
        
         | boardwaalk wrote:
         | > I'm kind of disappointed that the EFF never issued a
         | correction or retraction for this claim.
         | 
         | What kind of correction or retraction would you be looking for?
         | That is explicitly Twitter policy[1].
         | 
         | Trump may have eventually crossed a line. That doesn't mean his
         | line was in the same place as other people's.
         | 
         | [1] https://help.twitter.com/en/rules-and-policies/public-
         | intere...
        
           | mediumdeviation wrote:
           | Also someone proved this experimentally just by tweeting out
           | the same things that Trump did and got banned
           | https://arstechnica.com/tech-policy/2020/06/bot-banned-
           | from-...
        
         | anamexis wrote:
         | > A few paragraphs up, weren't they saying it was a bad thing
         | that different rules apply to different people? Now they're
         | saying it's a bad thing if the same rules apply to everyone?
         | 
         | Or they're saying that the rules themselves are problematic,
         | and more sophistication is needed than just "this word is not
         | allowed."
        
       | tpmx wrote:
        
         | atq2119 wrote:
         | The entire purpose of the EFF is political activism, and always
         | has been.
         | 
         | I suspect I know what you're trying to insinuate, but please at
         | least be explicit instead of contributing to a world of
         | increasingly fuzzy language.
        
           | tpmx wrote:
           | Sorry, I'm not a native speaker of English. I did struggle a
           | bit with that sentence. How would you put it?
           | 
           | What I tried to convey was: They abandoned their core
           | mission, just like the ACLU did.
        
             | detaro wrote:
             | the article seems to fit quite well into their core
             | mission? What am I missing?
        
               | josephcsible wrote:
               | The relevant example to this article in particular is the
               | move from "we're against online censorship" to "we're
               | against online censorship of viewpoints we agree with".
        
               | tpmx wrote:
               | I'm talking about their general direction and purpose the
               | past few years, not this article from 2019.
        
               | detaro wrote:
               | Could you spell out what you mean? Because your other
               | link also is just "they've stopped working with someone",
               | without any reasoning why that means they are now the
               | wrong kind of political organization?
        
               | tpmx wrote:
               | I have clarified my comment a few levels up.
        
             | cauch wrote:
             | Can you clarify of how EFF abandoned their core mission?
             | 
             | From what I see, EFF was not public on why Gilmore was
             | removed. According to wikipedia, Gilmore described the
             | parting as amicable, so probably the decision of EFF is not
             | too strongly opposed to core value of Gilmore himself.
             | 
             | For the rest, apparently, there are just rumors. Some of
             | those rumors are funny. For example, I've seen things like
             | "I think it was because Gilmore sided with Applebaum. This
             | is scandalous, because Gilmore was just doing the correct
             | thing of refusing to accuse people just based on rumors.
             | So, I therefore declare that EFF is a big bad evil, I
             | accuse them, just based on rumors"
        
               | tpmx wrote:
               | You know: I'd rather not. It would send me an even
               | nastier wave of downvotes and flaggings. Commenting on
               | this was clearly a mistake. Please carry on.
        
               | cauch wrote:
               | Fair enough. If you don't want to, you don't have to.
               | 
               | On my side, my quest to understand why the EFF is somehow
               | bad now continues. The closest I've got was so far was
               | people who, after few exchanges, showed that they don't
               | really care about the principles, just about what "side"
               | is the one they consider "the good one".
        
         | [deleted]
        
         | [deleted]
        
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       (page generated 2022-11-19 23:00 UTC)