[HN Gopher] Surface Pro 9 teardown reveals modular parts, Micros...
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       Surface Pro 9 teardown reveals modular parts, Microsoft's 2023
       repair plans
        
       Author : tooltower
       Score  : 40 points
       Date   : 2022-11-12 19:03 UTC (3 hours ago)
        
 (HTM) web link (arstechnica.com)
 (TXT) w3m dump (arstechnica.com)
        
       | tunnuz wrote:
       | I have been looking for a few days for a small Windows-based
       | 2-in-1 tablet with a keyboard cover and a stylus to
       | 1. carry around and do some coding on,       2. watching movies /
       | studying and browsing,       3. drawing / taking notes.
       | 
       | My search so far landed on the Surface Pro 8 and Surface Go 3.
       | The former has significantly better performance, which I like,
       | but it's basically the size of a proper laptop. The latter is 10"
       | or so, which is the size I'm looking for, but apparently has
       | terrible performance. Can anybody recommend some more options?
        
         | blackguardx wrote:
         | I have a Surface Go 2 and it works fine for the stuff you
         | listed. The only possible issue is that the keyboard isn't
         | full-sized and can feel cramped.
        
       | rowanG077 wrote:
       | I don't agree that this is that much of an improvement. I
       | replaced the battery and screen on my old Surface Pro 5. Sure the
       | battery was glued. But that's a drop in the bucket for the glued
       | screen. And since the screen is still glued I don't see how the
       | score should be so jaw droppingly better.
        
       | cobertos wrote:
       | You still have to unglue the screen though. And it gets a 7/10?
       | 
       | I really like the Dell Latitude 2-in-1 (tablet) as my Surface
       | clone/replacement. It's held together by screws and it has had
       | Thunderbolt for quite a while now!
        
       | rasz wrote:
       | >modular components: motherboard, thermal module, the Surface
       | Connect Port, speakers, Wi-Fi module, front and rear cameras, and
       | side buttons
       | 
       | Reads like onion. Its "modular" because motherboard is not glued
       | to display and buttons ...
        
         | lhoff wrote:
         | Well my Surface Pro 3 got retired due to a brocken connect
         | port.
         | 
         | The only reason why I bought a Pro 7 was the UBs-C port that
         | allowed charging so that another Bbocken connector wouldnt mean
         | a death sentence.
        
           | seltzered_ wrote:
           | With the surface pro 9 its worth noting theres only two usb-c
           | ports, and no headphone jack.
           | 
           | Frustrating as i currently use an HP elite x2 tablet and make
           | full use of the three usb-c ports (charging, tethering, and
           | many times a keyboard) and headphone jack. It's fairly
           | repairable too since its considered more of an enterprise-
           | class device, sadly been discontinued afaik.
        
       | jabroni_salad wrote:
       | ifixit made a lot of concessions. maybe they should try
       | microsoft's warranty process before giving it so many passes, as
       | someone who is struggling to get the fan of my SP8 replaced for
       | something that doesnt sound like it has a loose bearing.
        
         | gregoryl wrote:
         | Odd, I've found the Australian branch of support to be
         | unreasonably excellent, even with personal devices (the corp
         | devices have fancy replacement insurance, MS just ships you a
         | new laptop next day).
        
       | stefan_ wrote:
       | Original non blogspam: https://www.ifixit.com/News/68671/does-
       | the-surface-pro-9-mar...
        
         | [deleted]
        
       | Sakos wrote:
       | > The RAM is soldered to the motherboard, something that iFixit
       | would typically penalize in the past. But iFixit says that given
       | the power savings and performance boost from proximity to the
       | CPU, it can't punish the decision.
       | 
       | ... seriously? At this point it's beginning to feel like iFixit
       | is selling out to these companies. Score of 7/10 and the RAM is
       | soldered. That doesn't compute for me.
       | 
       | If the SSD is actually replaceable as the teardown indicates,
       | that's a huge plus.
       | 
       | If the wifi/BT module is still integrated, that's a big fat
       | minus, because those are the most likely parts that have failed
       | on pretty much every iteration of the Surface and I'm sick and
       | tired of seeing these insanely expensive and impossible to repair
       | devices with parts that quickly fail.
        
         | Wowfunhappy wrote:
         | Replaceable parts aren't necessarily better if they come with
         | huge design tradeoffs. For maximum replaceability, you should
         | get a desktop--but Microsoft is selling laptops.
         | 
         | I'm glad iFixit is considering the tradeoffs involved here.
        
           | Sakos wrote:
           | Considering? No, they're ignoring the trade-offs to prefer
           | the one that benefits Microsoft. Their purpose used to be to
           | judge the repairability of devices. It clearly isn't anymore.
        
             | Wowfunhappy wrote:
             | Should iFixit give all laptops terrible scores for not
             | being desktops?
        
               | mkl wrote:
               | No, some laptops are designed for easy repair and
               | upgrades. My 2010 ThinkPad simply has unscrewable panels
               | to access the RAM and hard disk, and Framework is even
               | better.
        
               | Wowfunhappy wrote:
               | Yes, but even the Framework is more difficult to repair
               | than many desktops, and certainly less upgradable.
               | 
               | Most devices are going to make _some_ sort of tradeoff,
               | the question is which ones are reasonable given the
               | upsides.
        
             | [deleted]
        
           | solardev wrote:
           | Don't need to overthink this. It's easy to just have scores
           | for devices of different categories. A 10/10 laptop doesn't
           | have to match the repairability of a 10/10 desktop, but it
           | sure better be more repairable than a 3/10 laptop.
        
           | trap_goes_hot wrote:
           | Aesthetics and design is not as important as the environment
           | and reducing e-waste.
        
             | kevingadd wrote:
             | Soldering components direct near the CPU has performance
             | (and as a result potentially power draw / mild
             | environmental) benefits, it's not just done for aesthetics.
             | It's very common for a reason.
        
           | 8note wrote:
           | I dislike that iFixit is making such tradeoffs.
           | 
           | If you tradeoff repairability for performance in the
           | repairability metric, once you compare the repairability
           | metric to the performance metric, you've double counted the
           | performance
        
         | cobertos wrote:
         | The tone of this comment is abrasive, but I agree. I _thought_
         | IFixIt's whole scoring system was about repairability. Not
         | performance, not best value but also repairable.
         | 
         | Feels weird to just throw that out.
         | 
         | Also how does this get a 7/10 when you still have to unglue the
         | screen to do anything but a storage upgrade?
        
         | dtgriscom wrote:
         | My experience is that soldered-on RAM (almost?) never fails.
         | What's the benefit of being able to repair something that
         | doesn't break?
         | 
         | SSDs and external connectors definitely fail, though, and they
         | should be repairable/replaceable.
        
         | cma wrote:
         | Aren't RAM latencies due to refresh etc. at least 100X what the
         | wire-delay from speed of electric signal would add to having it
         | farther from the CPU?
        
       | sahaskatta wrote:
       | It's unfortunate that needing a heat pad to melt glue simply to
       | replace the battery is considered repairable. I miss the era when
       | we could just pop a battery in or out of a phone or laptop.
        
       | Ptchd wrote:
       | 6 or 5 out of 10 sounds about right...
        
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       (page generated 2022-11-12 23:01 UTC)