[HN Gopher] Principles of Pricing
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       Principles of Pricing
        
       Author : talhof8
       Score  : 222 points
       Date   : 2022-11-07 07:54 UTC (1 days ago)
        
 (HTM) web link (www.principlesofpricing.com)
 (TXT) w3m dump (www.principlesofpricing.com)
        
       | m0llusk wrote:
       | > ... business ... purpose is ... to survive, and ... to maximise
       | profit ...
       | 
       | That is kind of like saying the purpose of human life is
       | breathing. Yes, breathing is critical and fully integrated into
       | existence, but there is so much more to living well. Similarly
       | the purpose of business is to create value. Survival through
       | flows of money comes as a result of that. Money dominated
       | conversations can help, but often miss fundamental issues. For
       | example, there is a big psychological difference between a
       | software service with regular payments versus occasional software
       | releases that can be bought and owned. With the right pricing the
       | two are essentially the same, but customers tend to have very
       | different feelings toward each model.
        
         | schuke wrote:
         | While I agree a business should have something higher and
         | valuable, business is usually so competitive that mere
         | breathing is hard enough. Most die before even mastering that.
        
         | Closi wrote:
         | The bit of the sentance you stripped out was the bit where they
         | emphasised that they were describing a basic and simplified
         | definition because there is actually an entire chapter on what
         | you are talking about - i.e. consumer preferences and different
         | considerations for different models (including "What does the
         | customer perceive it as fair/value when considering SaaS vs
         | perpetual licencing?").
         | 
         | Sometimes you start with overly simplified concepts to help
         | people frame/grasp later ones, i.e. when teaching a child
         | science it's better to teach them that there are 4 fundamental
         | states of matter first, before they later learn that there are
         | 29 known including the Bose-Einstein condensate, Fermionic
         | condensate and Rydberg molecule.
        
         | scarface74 wrote:
         | > but customers tend to have very different feelings toward
         | each model.
         | 
         | Seeing the success that Microsoft and Adobe have had once they
         | moved to subscription pricing, it seems like a better business
         | model.
         | 
         | Even small software companies have found that subscriptions are
         | much more sustainable.
        
         | TeMPOraL wrote:
         | > _That is kind of like saying the purpose of human life is
         | breathing. Yes, breathing is critical and fully integrated into
         | existence, but there is so much more to living well._
         | 
         | Yeah, this is inaccurate at a systems level. It would be better
         | to say that human life is about ensuring your genes pass on to
         | the next generation. That's life in a nutshell, and from the
         | POV of nature, you're either contributing to that endeavor, or
         | a waste of resources for those who do.
         | 
         | All the higher things of human experience are _running on top
         | of_ the substrate that 's self-optimizing to propagate itself
         | further. The purpose is what we ascribe to what we see; nature
         | has no obligation to agree, and as much as it doesn't, we can
         | either suffer, change our understanding of purpose, or - thanks
         | to technology - work to realign nature to our sensibilities.
         | 
         | > _Similarly the purpose of business is to create value.
         | Survival through flows of money comes as a result of that._
         | 
         | Similarly here, the importance is reversed. Money flow and
         | profit are _fundamental_ , they're the substrate. They're what
         | the system will do naturally. Value creation is the meaning we
         | ascribe to it, which is not necessary for businesses to run
         | (this one should be plainly obvious, as a lot of well-known
         | businesses, including many hot startups, are arguably net
         | negative). Making the market better align with our ideals takes
         | _work_ , because it's counter to its natural dynamics.
        
         | SMAAART wrote:
         | I see your point and I agree. Alas, while not perfect, money is
         | the closest proxy to measure value, not so much from the
         | seller's POV, but the buyer's; how much money-value are they
         | willing to part in order to acquire the goods/services being
         | sold.
        
           | m0llusk wrote:
           | Another example might illustrate the difference better: When
           | Steve Jobs returned to Apple he found extremely diverse
           | product offerings intended to offer solutions optimized for
           | features and cost to all segments of the small computer
           | market. Unfortunately this resulted in a confusing mess that
           | even he was unable to navigate. Which Mac should someone buy?
           | Even Steve Jobs could not figure that out, and that is a sign
           | of a serious problem.
           | 
           | The result was a mass consolidation of products. For a time
           | there were high and low end versions of portable and desktop
           | computers and that was it. Deciding between a Mac and a Mac
           | Pro was not confusing or difficult, and this approach worked
           | well with the core values of Apple. The goal of the company
           | was to make computing highly available with systems that Just
           | Worked in predictable and reliable ways. Structuring
           | offerings and price options to make buying decisions easy for
           | people who just wanted a computer caused an immediate boost
           | to both sales and customer satisfaction.
           | 
           | So price optimization can mean very different things. In this
           | case what seemed to be a straightforward targeting of market
           | segments resulted in customer confusion that held back both
           | sales and customer satisfaction. The solution involved a
           | product packaging and pricing strategy that was more aligned
           | with the goals of the company rather than tuning prices to
           | reflect the diversity of the customer base. For best results
           | pricing strategies must be integrated with company goals and
           | messaging.
        
         | PeterisP wrote:
         | Unlike human life, a business is an artificial construct
         | intentionally created for some specific goal. If its creators
         | chose profit to be this goal - which often is the case,
         | explicitly written in the company founding documentation - then
         | that actually _is_ the purpose of that particular business,
         | nothing else, and nothing more, only creation of money for its
         | creators or future owners.
        
           | lo_zamoyski wrote:
           | That's a fair point (artifact vs. living thing, a distinction
           | misunderstood by mechanism especially where teleology is
           | concerned). However, artificial does not mean arbitrary. What
           | is artificial follows from human ends, and human ends are
           | ultimately rooted in the ends of human nature (which,
           | strangely enough, we can live in opposition to). Thus, the
           | _normative_ definition of a business would have to be
           | understood in terms of human nature. Of course, financial
           | profit is desirable, but not in itself, but as instrument.
           | Anyone pursuing profit for its own sake is idolizing money as
           | if it were an end in itself.
           | 
           | So the purpose of a business is to create value for others in
           | exchange for profit (profit is money which is a medium of
           | economic exchange) to be used for other valuable ends. That
           | is to say, both of you are partially right, but incomplete.
        
       | jmacd wrote:
       | Bessemer has created a similar roundup/guide:
       | https://www.bvp.com/pricing-course
       | 
       | For devs who need to implement some type of system to support all
       | these pricing models, we recently started working on
       | https://priceops.org
        
       | derAndyG wrote:
       | Does anybody have a similar article about service or productized
       | service oriented pricing for agencies?
        
       | sedeki wrote:
       | Are there other good business resources like this for tech
       | entrepreneurs?
        
       | petewailes wrote:
       | I'd say it's worth noting that this _only_ applies to SAAS. There
       | 's a giant pile of things missing from this if you have
       | inventory, manufacturing or anything else more complex than
       | software and developers.
       | 
       | Pricing is an unbelievably complex subject which this doesn't get
       | close to discussing properly.
        
       | sacrosanct wrote:
       | > https://www.principlesofpricing.com/the-price
       | 
       | The USD 5.00 per month thing is relatively 'cheap' but the
       | designers of the pricing model don't take into account all the
       | _other_ services people are signed up to. This is why super cheap
       | tiers are great, like $1.00 /mo tiers where I may not get all
       | features, but at least I get to save some money. Spotify,
       | Netflix, Hosting, Domain Renewals, etc all start to add up.
        
       | kensai wrote:
       | Interesting wrap-up. Most of these things are probably known eve
       | to certain laymen, but good to have them altogether.
        
       | Aulig wrote:
       | If you're looking for another in-depth (139 pages), data-driven
       | pricing guide, I can recommend ProfitWells Price Intelligently
       | guide: https://www.priceintelligently.com/hubfs/Price-
       | Intelligently...
        
         | petewailes wrote:
         | I'd second this. It's a bit waffle-y, but the shout for
         | starting with a Van Westendorp PSM is pretty solid. Would like
         | to have seen a mention of Gabor-Granger as that then helps
         | bring a secondary element of profit maximisation into the mix.
         | 
         | Van Westendorp is great for understanding what prices the
         | market will accept, but not great for allowing you to model
         | what will maximise your returns.
         | 
         | Overall though it's a good intro to the subject.
        
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       (page generated 2022-11-08 23:01 UTC)