[HN Gopher] High-Tech Cars Are Killing the Auto Repair Shop
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       High-Tech Cars Are Killing the Auto Repair Shop
        
       Author : elorant
       Score  : 18 points
       Date   : 2022-10-25 19:59 UTC (3 hours ago)
        
 (HTM) web link (www.wired.com)
 (TXT) w3m dump (www.wired.com)
        
       | xhkkffbf wrote:
       | I would definitely encourage everyone here to get an OBD-II
       | dongle that connects via Bluetooth to a phone app like Torque.
       | Saved me a fortune and helped me understand just what needs to be
       | fixed. I don't know why these OBD-II codes aren't available
       | through the dashboard touchscreen, but that's another rant.
        
       | jbverschoor wrote:
       | And car repair shops killed consumer trust in these kind of
       | shops.
        
         | bioemerl wrote:
         | Why do you say that? People largely trust dealers and official
         | repair way less than third party shops.
        
       | [deleted]
        
       | carrotcarrot wrote:
       | I'm sticking with my used 2007 Camry. Easy to repair, engine runs
       | fine, insurance is cheap... These new features are overrated.
        
       | neuralRiot wrote:
       | Consumers increasingly prioritized features over quality now
       | they're surprised when cars last less and repairs cost more.
        
         | carrotcarrot wrote:
         | Quality is revealed over the lifetime of the vehicle, not on
         | the showroom floor like features are. And quality cars tend to
         | last longer, they're not a great investment for manufacturers.
         | Besides, how are features and quality zero-sum? Can't you have
         | both? These fancy features still make cars difficult to repair.
        
         | fckgw wrote:
         | Cars last longer than ever. 50 years ago the average lifetime
         | of a car was around 100k miles and now it's more than double
         | that. We have more complexity in the creature comforts like A/C
         | systems, but cars are, on the whole, way better built than they
         | were in the past.
        
         | anm89 wrote:
         | Do they? I tried to buy a new car last year and gave up. They
         | try so hard to push all the BS feature packages on you that
         | they won't actually just sell you the car you want.
         | 
         | So the base car costs 26k. It only comes in Orange. But if you
         | don't want it in orange and you want us to remove the interior
         | fart smell package you are going to have to upgrade to the
         | metaverse deluxe package that replaces all the windshields with
         | a vr set. Unless you are a fucking moron and you can't afford
         | the upgrade to 48k and you are too stupid to understand how
         | great replacing every functional thing in the car with a
         | touchscreen is. Then just order the orange one from the factory
         | and we'll deliver it in 2026.
         | 
         | Ok, whatever, I'll keep my 2011 Mazda that I want to get rid of
         | but will still run for another 20 years if I change the oil
         | once a decade
        
         | mikestew wrote:
         | And just when, at your best approximation, did consumers have
         | an opportunity to vote on the issue? Oh, sure, "vote with your
         | wallet" when there's a distinct dividing line between "quality"
         | brand over here, and "feature" brand over here. And I would be
         | negligent not to point out that you haven't even made the case
         | for autos being of lower quality than in the past. Evidence
         | would indicate otherwise.
         | 
         | IOW, laying the blame at the feet of consumers is unsupportable
         | bollocks. They buy what's on offer, and what's on offer is what
         | makes more money for manufacturers.
        
           | MichaelZuo wrote:
           | To be fair to the parent, Toyota/Lexus is perceived world-
           | wide as the archetypical 'quality' brand whereas Mercedes is
           | the archetypical 'feature' brand, at least in the last
           | decade.
        
             | mikestew wrote:
             | That's not "fair to the parent", that refutes the parent
             | comment. Otherwise MB would be selling more cars than
             | Toyota. And I don't even have to look it up to know that's
             | not true.
        
       | anm89 wrote:
       | Is there any argument to be made that it's impossible to meet
       | efficiency or emissions standards without this stuff?
       | 
       | I've always been extremely against this stuff. I'd be interested
       | to hear a good faith defense of the other side
        
       | donmcronald wrote:
       | It would be nice to see a focus on repairability, but I don't
       | think that's ever going to happen. Even if we don't end up with
       | complete parts serialization, where the manufacturers hold all
       | the keys, the trend described in this article is unavoidable due
       | to the complexity of systems that improve your quality of life
       | when you're driving. IE: People want things like collision
       | warning systems.
       | 
       | A big part of the issue is the manufacturers don't care if a
       | repair procedure is too complex or if the equipment required is
       | too expensive. That's a benefit to them because it means less
       | independent repair shops and dealer networks will simply pass
       | that cost on to the customer because customers have no
       | alternatives.
       | 
       | My family has always purchased cars that are just off warranty,
       | so about 5 years old, and driven them for 5-15 years. The less
       | money we had, the longer we drove them. We've always done our own
       | repairs. However, that's changing because there are some things
       | we simply can't fix. My dad has never driven a vehicle that
       | costed more than $100 per month and has always owned a vehicle
       | that I'd consider reliable. Those days are gone.
       | 
       | I think something that could help would be if the right to repair
       | movement pushed for some kind of limited repair or downgraded
       | repair mode. For example, the article talks about the complexity
       | of doing a wheel alignment due to calibrating lane drift sensors,
       | etc. I think vehicle owners should be able to opt out of that and
       | simply lose those features if they're not required for the car to
       | function. IE: Get the wheel alignment, skip the convenience
       | features.
       | 
       | Of course, we all know the opposite will happen. The vehicle
       | industry will lobby the government to have those complex features
       | become requirements "for safety" and the only option we'll get as
       | consumers is to buy overly complex, overly expensive vehicles. I
       | guess another option may be to rent or lease and never own
       | anything which might be the ultimate goal of the industry
       | regardless of complexity.
        
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       (page generated 2022-10-25 23:02 UTC)