[HN Gopher] Framework Laptops Now Offering Refurbished Products
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       Framework Laptops Now Offering Refurbished Products
        
       Author : chrisdotcode
       Score  : 108 points
       Date   : 2022-10-13 18:15 UTC (4 hours ago)
        
 (HTM) web link (frame.work)
 (TXT) w3m dump (frame.work)
        
       | awestroke wrote:
       | If they ever release a model with an AMD processor, I'll buy one
       | immediately
        
       | radicaldreamer wrote:
       | This is awesome, if Framework's testing is anything like Apple's,
       | their refurbished products will actually be higher quality than
       | "new" ones, primarily due to a thorough testing of components.
        
       | esel2k wrote:
       | I buy generally alot of things used/refurbished - also my beloved
       | X1 carbon. As a swiss I always found it difficult to find the
       | right keyboard, especially with ultrabooks. If framework would
       | make it easy to buy another keyboard format I am all in (ready to
       | pay the other keyboard incl small change fee). On the other hand
       | if like all other manufacturers you are pretty much tied to one
       | keyboard language(hard to change) then the chance the find the
       | right model is so small that I wouldn't care looking.
        
         | jonesetc wrote:
         | Not sure if any of the existing ones matches what you're
         | looking for, but my understanding is that they offer just what
         | you're looking for: https://frame.work/marketplace/keyboards
        
       | victor9000 wrote:
       | This sounds great, but I would expect a discount larger than $80
       | for purchasing a refurbished product. In particular, I'm looking
       | at the 11th gen DIY units at:
       | 
       | https://frame.work/marketplace/laptops
        
         | blacksmith_tb wrote:
         | Understandable (who wouldn't like anything they're shopping for
         | to be cheaper...) I actually tend to prefer refurbs because
         | they've been gone over by the real A Team, unlike units rolling
         | off the line (that may depend a little on who we're talking
         | about, Apple has worked out for me at least). Not in the market
         | for another laptop right now, but the Frameworks are high on my
         | list.
        
         | jerlam wrote:
         | New 11th gen DIY units don't appear to be sold at all, so not
         | only are they refurbished, but also discontinued.
        
           | spiffytech wrote:
           | It looks like they just sold out - they were still available
           | a day or two ago.
        
       | CleverLikeAnOx wrote:
       | Framework making laptops less disposable fills me with joy. I
       | hope someone is able to do the same with cellphones.
        
         | km3k wrote:
         | Fairphone is trying to, but their market is mainly limited to
         | Europe.
        
           | carlhjerpe wrote:
           | I have one at home, and I must say that it's very decent. Was
           | my daily for a year. BUT the camera is crap, it's big and
           | it's quite slow.
           | 
           | Only thing that was a "deal breaker" was the camera though,
           | it just doesn't cut it for what we expect these days.
        
             | shp0ngle wrote:
             | Yeah, I have looked into one and the pictures are really
             | bad.
             | 
             | The hardware is decent, so people say the poop camera
             | quality is mainly causes by the software, and they keep
             | improving it. Maybe. But I have two kids now, one 1 year
             | old and one 3 year old, and I want to take as best pictures
             | of them as possible. FairPhone 4 makes worse photos than
             | iPhone 7.
        
       | dbingham wrote:
       | I really want to get a Framework laptop, all their values seem
       | very well aligned with what I want from a laptop maker, but until
       | they offer a model with a larger display I'm stuck waiting. As a
       | developer, I really need at least a 15" display, preferably 16"
       | or 17".
        
         | lake_vincent wrote:
         | Honestly, I thought the same thing, but I am an extremely happy
         | Framework v2 owner, and I don't miss the extra real estate. I
         | have multiple external monitors for when I am coding at home,
         | and don't mind the small screen when I'm not at my workstation.
         | It's so light and portable too, it's easy to pick up and move
         | with one hand. I adore my Framework laptop. I've got Windows 11
         | running WSL2 on it, and for me it is the ultimate dev
         | workstation.
         | 
         | I totally understand where you are coming from though, as I
         | really was in the same boat. YMMV, of course.
        
         | simcop2387 wrote:
         | I'm largely in the same boat, but I bought one anyway. If they
         | ever offer a model with a larger display I do plan to look at
         | upgrading. I went and did it because I'm almost always docked
         | to my desk anyway and it's not that big a deal when I'm not.
        
         | romeoblade wrote:
         | I'd order one instantly if they did a 16" version with a 16:10
         | aspect ratio. I stopped using external monitors with my laptop
         | years ago because I found that most of the time, the items I
         | had up on the second, third, and fourth screens were more
         | distractions than anything else. I now use a 32" inch 1080p TV
         | as a single screen with the laptop closed when docked (which is
         | rarely the case lately since I had a triple disc fusion in May.
         | I now migrate between my kitchen bar, dining room table, and
         | couch with a folding table due to hurting if in the same
         | position for too long)
         | 
         | Edit: Mobile - Grammar/Spelling Adjustments.
        
         | mkmk3 wrote:
         | Ill take whatever display size, just looking to earn some more
         | or see something on the cheaper side, honestly, upgradability
         | and repairbility, all else be damned
        
           | simcop2387 wrote:
           | You might be able to do that now, collect a bunch of
           | refurbished parts and assemble a new laptop yourself.
        
         | nullandvoid wrote:
         | +1 I really wanted a framework laptop, but had to go with Asus
         | M16 in the end due to size limitations.
         | 
         | A dedicated GPU is another missing feature for me. I'm hoping
         | with how powerful iGPU are becoming (amd 7000 looks promising)
         | this should be a non issue hopefully by next purchase.
        
           | buildbot wrote:
           | They support thunderbolt, when I tried a framework laptop for
           | a bit I was able to use an external GPU box when I needed the
           | extra horsepower. But that may not work for your use case of
           | course.
        
             | nullandvoid wrote:
             | Unfortunately I require something portable as I'm
             | travelling a lot, and that's not something I can easily
             | chuck in my laptop bag!
             | 
             | Good to know though play nicely with eGPUs though for
             | future reference.
        
       | jtolmar wrote:
       | My Framework laptop suddenly stopped charging or booting.
       | Hopefully it'll end up being one of these, if their support ever
       | stops telling me to retry charging it for 24 hours.
        
         | bo1024 wrote:
         | Maybe worth a try:
         | https://guides.frame.work/Guide/Fully+Resetting+the+Mainboar...
        
           | jtolmar wrote:
           | I tried that before contacting them.
           | 
           | So far their advice is just to try the same thing but longer,
           | though.
        
         | gbasp wrote:
        
       | pmlnr wrote:
       | A keyboard with full sized arrows, dedicated pgup/pgdown, 3
       | physical mouse buttons and a trackpoint, I'm begging you, please.
        
         | jdhn wrote:
         | >and a trackpoint
         | 
         | You know, I keep hearing people beg for a trackpoint, but if
         | there really was the demand, why hasn't a third party made one
         | already? That's the whole point of Framework, if you want to
         | extend functionality, you can do it yourself without relying on
         | the company to do it.
        
           | jay_kyburz wrote:
           | You know, this is going to sound outrageous to many hacker
           | news readers, but I bought a little Asus Vivo book with a
           | touch screen.. and I really like the touch screen. The
           | trackpad sucks. My hands stay on the keyboard most of the
           | time, but when I need to click on something, it feels really
           | good to just reach up and touch it on the screen.
           | 
           | Now admittedly, I don't use this thing for real work, just
           | messing around when traveling, but a touch screen really is
           | much better than a track pad.
        
           | kybernetikos wrote:
           | Like quite a few user upgradeable parts of the Framework, the
           | amount of space you have to do something significantly
           | different to what Framework have done is very limited. I do
           | expect that eventually there'll be some sort of trackpoint
           | solution, but my understanding is that there is not a lot of
           | height available for the keyboard, and currently all the good
           | trackpoint options are too tall.
        
         | smoldesu wrote:
         | Aren't you just looking for a Thinkpad at that point?
        
         | Severian wrote:
         | Add a AMD Ryzen option also please.
        
           | tremon wrote:
           | Or a RISC-V board (some help required from interested
           | industry partners, I know).
        
         | causi wrote:
         | Yes. I'm looking forward to the "framework 2". What's the point
         | of having four interchangeable ports when my daily driver
         | laptop already has 3 type-A, two type-C, an SD and microSD
         | reader, and HDMI-out all at the same time?
         | 
         | Give me _the cool shit_ , Framework. Gimme a module that's
         | actually a bluetooth mouse. Gimme a module that's just a
         | horizontal stack of like six USB2 ports. Gimme an ethernet port
         | and a serial port.
        
           | jvanderbot wrote:
           | Know what I love about Framework? You, humble user, can go
           | make an adaptor. It's just USB-C on the inside, and a very
           | simple slot to slide it into. Go put your USB->Serial FTDI
           | chip in a 3d printed case and start making money.
        
           | smoldesu wrote:
           | Part of the point is that people can build this stuff
           | themselves. Like, adding 4-6 USB ports onto this thing would
           | be a weekend project if you already own a 3D printer.
           | Bluetooth mouse one can probably be done with an off-the-
           | shelf Alibaba kit, the Ethernet module exists already, and
           | all 4 ports are serial by-default (but you could still add a
           | SCSI port if you insist on being a villain).
           | 
           | Though I agree, for a device that's trying to cater to both
           | Thinkpad and Macbook users alike, they're seemingly allergic
           | to all the stupid things people actually pay big money for on
           | those machines.
        
             | humanistbot wrote:
             | The expansion slots are too small to fit 2x USB-A ports in
             | a single expansion card (edit: without an extended body,
             | which will not work for me). They could fit 2x USB-C in
             | one, but the fact that nobody has made one in the year this
             | product has been out makes me wary of the promise of an
             | entire DIY ecosystem.
        
               | BlackLotus89 wrote:
               | One USB A Port ist 1.3cm the slot ist 3cm wide. Why
               | shouldn't it fit?
        
               | humanistbot wrote:
               | Two USB-A ports would barely fit next to each other
               | width-wise, but wouldn't provide enough space to actually
               | plug in two USB-A cables/devices at the same time. Most
               | cables have plastic covering the connector that adds
               | 0.2-0.5cm of width. Grab two USB-A cables and place them
               | right next to each other and you'll see a gap.
               | 
               | Edit: plus you need to add 0.1cm for the plastic housing
               | of the adapter itself.
        
               | smoldesu wrote:
               | They could fit 4 USB-C, or 6 MicroSD, or 12 headphone
               | jacks!
               | 
               | But none of that really matters. The elegance of the
               | original model is that you get 4x Thunderbolt 4-capable
               | ports that can run at full-speed and easily interface
               | with any standard USB device. Sure you _could_ add more
               | ports, but you 're just diluting the speed of the
               | interface and adding more steps between your device and
               | the laptop's IO controller.
               | 
               | > the fact that nobody has made one in the year this
               | product has been out makes me wary
               | 
               | Did you look?
               | 
               | https://community.frame.work/t/dual-usb-c-expansion-card-
               | moc...
               | 
               | Same problems exist as-usual when you try multiplexing
               | Thunderbolt connections, Alt-mode and PD gets really
               | funky.
        
               | humanistbot wrote:
               | > Did you look?
               | 
               | I did look. Did you? That thread is a year of people
               | speculating about if this would even be possible and a
               | few prototype renderings. There is no evidence in that
               | thread that anyone has even created a physical prototype,
               | much less an actual working adapter.
               | 
               | > The elegance of the original model
               | 
               | I don't want elegance. I want sustainability,
               | repairability, linux compatibility, and more than four
               | ports.
               | 
               | Edit: I would have much preferred if they had maybe 1 or
               | 2 TB4 expansion slots, then take those other 40Gbit/sec
               | TB4 pci-e lanes and have a bunch of standard ports that
               | are easily replaceable on the motherboard, which all
               | together wouldn't even come close to saturating a single
               | TB4 lane. Add up 3x USB-A/C 3.2 Gen 2 (10 Gbps each, or
               | 5Gbps for USB 3.2 Gen 1), 2.5Gbps ethernet, 100Mbps SD
               | card, and you're still well under the bandwidth for one
               | of the 4 lanes. Then have the other pci-e lane do HDMI
               | 2.0b.
               | 
               | > you're just diluting the speed of the interface and
               | adding more steps between your device and the laptop's IO
               | controller.
               | 
               | I (and likely most people) don't need 4 TB4 lanes at
               | 40Gbps each. The ethernet expansion card that sticks out
               | of the case is max 2.5Gbps. Where is the rest of that
               | bandwidth going?
        
           | humanistbot wrote:
           | Same, I've never understood the love for a laptop with only
           | four ports -- and if you want one of those to be ethernet, it
           | is not flush with the case. The modules could have been
           | slightly bigger to fit 2x USB-A or USB-C, ethernet flush with
           | the case. I hate carrying around and losing adapters.
           | 
           | And the case could have been slightly bigger to allow for
           | novel keyboard designs, including mechanical keys with better
           | travel or a trackpoint. The framework has been out for a year
           | and nobody has released a third party keyboard that is
           | materially different.
        
             | gbasp wrote:
             | I think the laptop is too thin for an ethernet port but not
             | an expert. I'd like a "Framework Pro" that thickens the
             | laptop in exchange for providing workstation class
             | performance and access to 6+ ports & builtin ethernet...
        
           | jerlam wrote:
           | The customization ability of Framework, for my use cases,
           | appears to be overblown. "You don't have to use
           | hubs/dongles", they say. The laptop on my desk has six things
           | plugged into it, two more than the number of customizable
           | ports that Framework offers. And I would much rather
           | plug/unplug one or two USB-C hubs than unplug four separate
           | items on both sides of the laptop.
           | 
           | For someone with a smaller set of peripherals and working
           | mostly mobile, it might be worth it - if they were fine with
           | the non-customizable aspects such as the trackpad and
           | keyboard. But I'm not one of those people.
        
           | stormbrew wrote:
           | Introducing a whole new structure for modules would be a huge
           | self-defeat for their reason for existing. I didn't get a
           | framework laptop with the expectation they'd obsolete it in a
           | couple years.
        
             | colejohnson66 wrote:
             | They could make an adapter that allows the current, smaller
             | modules to fit in these supposed future voids. If done
             | right, this adapter could be completely passive (no
             | circuits).
        
             | causi wrote:
             | Why would you need a whole new structure? They've already
             | shown they're willing to have extended-body modules such as
             | the ethernet one.
        
               | stormbrew wrote:
               | I mean if you want a wider thing with multiple ports you
               | can just get a usbc thing that does that and plug it into
               | the usbc module? There's lots of those out there.
               | 
               | The Ethernet one sticks out a little but a multiple usb-a
               | port one would be a lot bigger and put more mechanical
               | stress on the whole thing.
        
         | plopz wrote:
         | dedicated home/end as well
        
         | stormbrew wrote:
         | I have no interest in a trackpoint at all but I do really want
         | the other things. The keyboard being replaceable is great in
         | theory but until they put some effort into making alternatives,
         | it's not very useful.
        
       | Octabrain wrote:
       | I am really tempted to get a Framework laptop. Has anyone real
       | world stories about using it with Linux (specifically Fedora)?
       | Thanks in advance.
        
         | GauntletWizard wrote:
         | I'm an arch user on my Framework, and it's going very well for
         | me, aside from the Intel Graphics fiasco a few days ago (Wasn't
         | exclusive to Arch or Framework).
        
         | victor9000 wrote:
         | I'm on the 11th gen board running Fedora 36 and everything
         | worked fine out of the box. The UX for upgrading the BIOS was a
         | little clunky, but that goes for all Linux distros. The only
         | issues I've experienced have involved the mechanical components
         | on the keyboard, and support was quick about sending me
         | replacement.
        
         | mkmk3 wrote:
         | All I have to refer to is NixOS, no fedora (not op). Seems
         | pretty good though. https://blog.tjll.net/one-year-with-nixos-
         | on-framework/
        
         | byefruit wrote:
         | Can't really speak to Fedora but Ubuntu 22.04 works almost
         | perfectly on the 12th Gen (there's a driver you have to
         | blacklist to get the media keys to work).
        
           | ggpsv wrote:
           | Ubuntu 22.04 works flawlessly out of the box for me, assuming
           | you've completed the setup guide provided by Framework.
           | 
           | Using it as my daily work computer.
        
         | simcop2387 wrote:
         | I use debian myself, I ran into some self caused issues because
         | i migrated from a thinkpad and copied the data over (I had a
         | bunch of thinkpad specific quirks setup). A fresh OS install
         | should do fine, but if you've done any ACPI stuff to your grub
         | config to deal with something weird from a previous laptop you
         | may find that the trackpad doesn't work properly.
         | 
         | Aside from that I'm currently doing TB4 with a Caldigit TS4
         | dock and putting out over a single cable 2.5GbE, USB3, two
         | displays (1920x1080@60Hz HDMI, and 5120x1440@120Hz DP) and
         | charging the laptop without any issues at all from linux
         | itself.
         | 
         | I did end up going to 5.18 and above kernels for some better
         | linux intel alder-lake tuning/tweaks but it wasn't strictly
         | necessary. You will probably need the binary blob for the intel
         | wifi 6 adapter, not entirely sure I had it from my old laptop
         | already.
         | 
         | The screen resolution is a little weird, but nothing has had
         | any trouble with it.
         | 
         | Edited to add: I've got the 2nd gen laptop with an i7-1280p and
         | 64gb of ram.
        
         | wdavidw wrote:
         | Not too long ago, we shared our feedback on using NixOS with
         | our Framework: https://www.adaltas.com/en/2022/08/22/nixos-
         | framework-laptop...
        
         | nilespotter wrote:
         | Search around for user experiences w/r/t battery life on
         | Framework. My sense from a little over a year ago was that they
         | built a windows machine that runs Linux pretty well but the
         | battery life is abysmal. May be totally fixed by now.
        
         | Sphax wrote:
         | I've been using a Framework 11th gen for work since I think May
         | with Fedora (currently using Fedora 37 beta). For context, half
         | of the time I use my laptop for meetings and video calls, the
         | other half it sits on a stand plugged via USB-C to a LG 4K
         | monitor where I've plugged my keyboard and mouse (it also
         | charges my laptop).
         | 
         | The two major downsides of this device in my opinion: - the
         | battery life is terrible. If I'm on a video call not plugged in
         | the battery lasts 2h at most and doing basic work (writing on
         | Notion, using Slack, etc) it's at most 5h. Compared to my
         | coworkers with M1 laptops it's just terrible. - the CPU and
         | device gets way too hot without even doing much. I can't
         | recommend a Framework laptop if you intend to type on it, I
         | can't see myself using it to work without an external keyboard.
         | Also, when I'm on a video call the CPU fan is spinning fast
         | which is annoying.
         | 
         | For video calls I'm usually plugging a Logitech thing via USB-C
         | which acts as a webcam, a microphone and an external monitor
         | (which is a TV for me). This works surprisingly well. Sometimes
         | I use a simple USB-A microphone and my laptop webcam, which
         | also works. Right now with Fedora 37 beta I can't use my
         | bluetooth headphones because something crashes with pipewire.
         | 
         | When the laptop is plugged into the LG monitor everything works
         | fine and it's basically a workstation at this point. It's fast
         | enough for what I do which is Go and Java mainly (I have a
         | 1165G7, 32G of RAM and 1TB of SSD).
         | 
         | One annoying thing with an external monitor is that _something_
         | causes Gnome to move my windows to random workspaces when I
         | unlock Gnome. I have no idea why; it doesn't happen when I'm
         | not plugged in.
         | 
         | If you have more specific questions I'd be happy to answer.
        
           | spiffytech wrote:
           | Are you on the latest firmware? People are saying the
           | overheating was patched around 3.06/3.07, but it'd be good to
           | know if that didn't fix it for you.
        
         | bo1024 wrote:
         | I have been running Fedora (35 I think) for about a year. I'm
         | happy with the battery life while in use -- not blown away, but
         | happy -- but it does still drain with the lid closed unless
         | shut down. Everything else is perfect.
        
         | hecanjog wrote:
         | I've only run linux on my framework laptop. I'm on a rolling
         | release distro and there have been some issues with regressions
         | that seem to get fixed pretty quickly. Early on I had some
         | graphics issues (I don't remember specifics) that got resolved
         | with a kernel update. I also got a bad RAM stick early on which
         | took me a while to figure out. :-) Recently the intel graphics
         | bug in 5.19.12 took me out of commission for part of a day
         | until I downgraded my kernel. It's been fixed since.
         | 
         | Overall, coming from linux on older thinkpads I wasn't used to
         | kernel regressions like that, but this is my first time using
         | linux on brand new hardware, too.
        
       | MichaelMoser123 wrote:
       | just in time for the layoff wave.
        
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       (page generated 2022-10-13 23:01 UTC)