[HN Gopher] For Best Results, Forget the Bonus
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       For Best Results, Forget the Bonus
        
       Author : damir
       Score  : 65 points
       Date   : 2022-10-08 07:37 UTC (1 days ago)
        
 (HTM) web link (www.alfiekohn.org)
 (TXT) w3m dump (www.alfiekohn.org)
        
       | proaralyst wrote:
       | The main site didn't load for me, but this archive did:
       | https://archive.ph/tCM6b
        
       | hizxy wrote:
       | Bonuses tied to ARR when most people do not directly impact
       | revenue.
        
       | [deleted]
        
       | Archelaos wrote:
       | One problem with boni is that they become mali if one does not
       | get what one expects. This is especially problematic when it
       | affects the better part of a company's workforce. Then the
       | company is demotivating their best employees.
       | 
       | A related hypothesis: There is an asymmetry because
       | overvaluations do not have an equivalent motivating effect as
       | undervaluations have a demotivating effect. Boni without an
       | objective measure are therefore on average rather demotivating.
        
       | zeroonetwothree wrote:
       | Bonuses don't work well because they are too temporally distant
       | from the work you do. For example, typically you get an annual
       | bonus, but that might be for work you did a whole year before
       | (and even more, with the time it takes to decide on bonuses, pay
       | them out, etc.). There's just no way our brains properly can
       | handle reward that is so distant in time. As a result, bonuses
       | end up feeling either "expected" (if you always get roughly the
       | same amount) or capricious/political (if there is a lot of
       | variance).
       | 
       | Add to this that accurately rating employee performance is very
       | difficult, and you get a huge disconnect between effort and
       | reward. What this means it that employees will seek to game the
       | system by identifying activities that give them a high gain in
       | "review score" for the least effort. This leads to rent seeking,
       | politics, stealing credit, and other such activities. Not
       | everyone plays this game, but those that don't are at a huge
       | disadvantage. I've seen people get the same performance rating
       | where one of them did literally 5x the work of the other, just
       | because of other factors.
       | 
       | Bonuses can only work when they are given soon after the work you
       | do and are (at least somewhat) objectively-measurable. For
       | example, sales commissions work well. I think signing bonuses are
       | also pretty effective at luring a job candidate when they have
       | multiple offers, because they get the money right away. But
       | that's sort of a different scenario.
        
         | dilyevsky wrote:
         | I've been working on software for more than a decade now at
         | companies most of which implemented some form of kpi system.
         | Ime nothing you do more than 1-2 months _before_ bonus is
         | evaluated ever matters. You can ship some big things in the
         | beginning of cycle and then hit a rough patch for a month
         | before review and 90%+ of management will hang you out to dry.
         | Or you can fuck around for better part of the year then ship a
         | week before reviews are in and get a bonus /promo
        
         | swagasaurus-rex wrote:
         | Here's an idea to prevent such perverse incentives:
         | 
         | All employees are part of a pool that evenly distributes a
         | portion of the company's profits.
         | 
         | The employee's incentives become tied to what the company wants
         | most: income.
         | 
         | This might create other incentives like trying to hire fewer
         | people so as to not dilute the pool, but I can't think of a
         | better heuristic than to tie the company's success into each of
         | the worker's success.
        
           | vulcan01 wrote:
           | One issue with this system is that employees are incentivized
           | to increase short-term profits at the expense of long-term
           | growth. (Arguably this is already true of public companies'
           | pressure from stockholders, but for private companies this
           | may make a difference.)
        
           | delecti wrote:
           | Where I work, annual bonuses work partially like that, and
           | partially based on personal performance. It's a target
           | percent of your salary (around 10% depending on level), with
           | multipliers for personal and company performance (ranging
           | from 0-200%). This year my bonus was roughly 1/3 my base
           | salary because the company performed well, and I received a
           | good review. It certainly felt awesome, but at the same time,
           | in a company of 100k+ employees, am I really personally
           | responsible for how the company performs in any meaningful
           | way?
           | 
           | What I'm saying is, I think the GP comment is right, that a
           | bonus scheme is unlikely to materially affect performance.
        
             | ip26 wrote:
             | That type of scheme does however help foster alignment,
             | which can be more valuable than individual output. When the
             | performance of the company is a bigger multiplier than your
             | personal performance, you are financially more interested
             | in the company doing well than your own stardom.
             | 
             | It doesn't really drive people to work 80 hour weeks, but
             | that isn't by itself valuable anyway.
        
           | aqme28 wrote:
           | Isn't this basically a reinvention of stock options?
        
             | mhuffman wrote:
             | I think they meant that the money would be paid out yearly
             | from profits. Not trickled out to you in "virtual dollars"
             | that may never be worth anything unless your company goes
             | public or gets acquired.
        
               | jbay808 wrote:
               | Private companies can still pay dividends if they want
               | to!
        
             | rhyperior wrote:
             | I'd more say it's a form of profit sharing, as are options
             | and equity, but in a reliably valuable cash form as opposed
             | to potentially valuable equity.
             | 
             | If the bonus dollars are evenly distributed as proposed
             | then it won't encourage competitive in-fighting that
             | plagues some incentive systems.
        
               | mhuffman wrote:
               | >If the bonus dollars are evenly distributed as proposed
               | then it won't encourage competitive in-fighting that
               | plagues some incentive systems.
               | 
               | I am not sure about that. I think the in-fighting would
               | then come from people upset that other people that "did
               | not contribute nearly as much as I did got the same
               | bonus".
               | 
               | People will always find a way to no be happy about
               | something.
        
               | rhyperior wrote:
               | Some people will, sure, but some systems encourage it
               | more than others IMO.
               | 
               | If a company designs their bonus system to encourage
               | individualism and thus explicit competition for scarce
               | dollars, then it creates a game that people think they
               | have to win at the expense of their peers. In these
               | cases, they have a bonus pool (the "budget"),
               | differentiated pay philosophy (pay for performance), and
               | rarely have an objective criteria for assigning rewards
               | (manager decides and makes a case). In that situation you
               | get a lot more in-fighting because it's the way the game
               | is designed.
               | 
               | If you remove the competitive angle by assigning rewards
               | equally (say, at a certain level of seniority you get a
               | fixed bonus %; or, the company assigns a 20% bonus to
               | everyone to share in the profits), then you are no longer
               | giving people a game to win against their peers.
        
             | dilyevsky wrote:
             | Not contingent on your cap table structure
        
           | somesortofthing wrote:
           | This sounds like it'd stop working _really_ fast as the org
           | grows. Low-performing /average employees will start to feel
           | like their contribution to the pool is too small to justify
           | additional effort while top performers will feel resentful
           | that their work gets diluted among people who don't have as
           | much impact.
        
       | [deleted]
        
       | cyb_ wrote:
       | [1993]
        
       | amelius wrote:
       | Seems like this challenges the underpinnings of the free market.
       | 
       | So according to the article we can start taxing everyone 100%
       | once their income is above a certain level.
       | 
       | And the output of the economy will be better.
        
         | senko wrote:
         | Congrats, you've just invented communism:
         | https://en.m.wikipedia.org/wiki/From_each_according_to_his_a...
        
           | amelius wrote:
           | I just rephrased the findings in the article at a macro-
           | economic level and came to the conclusion that the free
           | market supporters were not telling the whole truth. That's
           | all.
        
           | ok123456 wrote:
           | Just read some theory and jump right to fully automated
           | luxury space communism.
        
         | zeroonetwothree wrote:
         | This article argues against a _particular_ form of
         | compensation, not compensation in general.
         | 
         | And in any case, "the free market" != "people are only
         | motivated by money". All "free market" means is that voluntary
         | exchanges are not regulated or restricted by the government.
         | Indeed it has nothing inherently to do with money, if you want
         | to trade your labor for a pile of corn that would be a
         | perfectly fine free market transaction.
        
         | lolinder wrote:
         | "The free market" is not synonymous with "money as the primary
         | motivator". All that a free market means is that we let natural
         | interactions between people and groups of people drive the
         | economy. It doesn't rely on any particular framework for how
         | people choose what they want or how behavior is actually
         | motivated.
         | 
         | As an example: I choose to work at a job that pays less than I
         | could get elsewhere because there are intangible benefits that
         | matter more to me. I'm able to do that because the market is
         | free. Within the company, I fight to keep those intangible
         | benefits prioritized because I know that they are a major
         | selling point that will get us engineers when we can't afford
         | to pay SV wages. That's the free market at work, but money and
         | incentive schemes don't factor into it at all.
        
           | amelius wrote:
           | > "The free market" is not synonymous with "money as the
           | primary motivator"
           | 
           | Of course it is not black/white like that.
           | 
           | But people keep telling me that the free market is so much
           | better than communism because there is an incentive to work
           | (money).
           | 
           | However, it seems, the truth is somewhere in the middle, and
           | it seems closer to communism after a certain level of income
           | has been attained.
           | 
           | That is, according to the theory in this article.
        
             | lolinder wrote:
             | You or they misunderstand. The fundamental premise of the
             | free market is that, in a large and complex system,
             | attempts to exercise central control tend to go badly
             | relative to just letting people figure out what they want
             | and pursue that. It's not _money_ specifically that is the
             | incentive to work, it 's self-interest in general. This is
             | perfectly compatible with Alfie Kohn's idea that intrinsic
             | motivation beats extrinsic motivation--intrinsic motivation
             | is a form of self-interest.
             | 
             | The primary ideological conflict between communism and the
             | free market isn't over money, it's over whether it is
             | possible for a centrally-organized economy to outperform
             | one in which people are left to pursue their own self-
             | interest as they see fit. The article doesn't address this
             | question at all.
             | 
             | (As an aside, central control versus free market is
             | obviously not an either/or choice, and most countries'
             | policies end up somewhere in the middle.)
        
       | Negitivefrags wrote:
       | I think the same is true of equity compensation schemes.
       | 
       | I understand the theory of aligning incentives, but in practice
       | what I see is a bunch of perverse results. Rest-and-vest as well
       | as all sorts of non-useful stress in times like these.
        
         | bombcar wrote:
         | Equity compensation works for the CEO, where he has a notable
         | and direct influence on the share price (whether that is a GOOD
         | thing is another question).
         | 
         | For normal employees, it's just a form of pay with extra hoops.
         | I suspect much of these started with ways to get "around" cash
         | flow requirements, etc, but now the accounting rules have
         | caught up and it's not really worth it anymore, for anyone.
        
           | ottoboney wrote:
           | I'm not sure I agree with you that equity compensation is
           | only beneficial for C suite level people.
           | 
           | I think a lot of people in the Bay Area who work at large and
           | small companies have benefited from rising stock prices and
           | large amounts of their pay being equity. Look at the price of
           | Apple stock over the last few years. Even a normal IC at
           | Apple has made significantly more money due to their equity
           | compensation being granted over 4 years.
           | 
           | There are also many people who have been normal IC level
           | employees at companies like Snowflake who gained tremendous
           | wealth by them going public and being paid in equity. Sure
           | there are some losers, but I think over a large sample size
           | employees generally win by being paid in equity vs the cash
           | price at the time equivalent.
        
             | giantrobot wrote:
             | > Even a normal IC at Apple has made significantly more
             | money due to their equity compensation being granted over 4
             | years.
             | 
             | The equity compensation at Apple is ridiculous. For one
             | they're super stingy with it. Thanks to the infestation of
             | stack ranking only the top quintile or quartile of
             | employees on any team (by whatever performance metric the
             | manager decides upon) will get any RSUs. Upper management
             | has no problem if all the RSUs allotted for a team go to
             | only a single team member. There's a reason Apple really
             | hates the idea of employees talking openly about
             | compensation amongst themselves.
        
             | bombcar wrote:
             | You can approximate that with being paid more and buying
             | company stock - but most would recommend NOT doing that.
             | Pre-IPO stock options and grants are a separate discussion;
             | I was thinking mainly of the equity portion of Google,
             | Facebook, et al.
             | 
             | It ALSO allows them to "pay" people the same even though
             | total comp may be very different, (this looks good on
             | reports about pay equality) AND it allows them to institute
             | pay cuts without ever having official pay cuts.
        
               | sokoloff wrote:
               | Having a portion of pay that _automatically and
               | transparently_ scales with company performance seems
               | valuable and sensible. When the company outperforms
               | expectations, the gains are shared. When it
               | underperforms, the pain is shared.
        
               | kelnos wrote:
               | The problem is that each individual employee generally
               | has vanishingly small individual impact on the company's
               | performance. That can really hurt morale when the stock
               | price goes down, often even when the company is doing
               | just fine, or even well.
        
               | sokoloff wrote:
               | IME, it doesn't hurt morale worse than the company
               | instituting broad-based salary cuts would, which is an
               | alternative structure to accomplish a similar shared-
               | success model.
        
               | lazyasciiart wrote:
               | My employer is making record profits every quarter and
               | the share price is going down month after month. What
               | shared success?
        
               | sokoloff wrote:
               | Share price is driven more by future expectations than by
               | past performance. Your record profits are nice, but are
               | history at this point.
               | 
               | What matters is expectations of profits going decades
               | into the future and the relationship to the risk-free
               | rate of return (which has risen dramatically recently,
               | due to the expected future devaluation of the dollar).
        
               | zeroonetwothree wrote:
               | The problem is stock price is often only loosely tied to
               | "performance". Companies can be under- or over-valued by
               | the market for many reasons.
        
             | zeroonetwothree wrote:
             | This is just hindsight bias. If these employees had been
             | paid the equivalent additional amount in cash would you
             | have suggested to them to invest all of it in their
             | employer's stock?
        
               | alehlopeh wrote:
               | Somewhat tangential but couldn't another term for
               | "hindsight bias" be "learning from the past"?
        
               | lazyasciiart wrote:
               | No: the point of hindsight bias is that you're able to
               | make better decisions when you know how the future will
               | go. Hindsight bias that those companies will all grow in
               | that five year period doesn't change the way you would
               | decide if you should invest in your employers stock
               | _today_.
        
       | minitoar wrote:
       | I once received an employment offer from a FAANG that was
       | weighted heavily on the annual bonus. Like 1/3 of the total comp
       | was 1st and 2nd year hiring bonus. I don't get how that's
       | appealing since it seems like a guaranteed pay cut once those are
       | done.
        
         | thanksgiving wrote:
         | > I don't get how that's appealing since it seems like a
         | guaranteed pay cut once those are done.
         | 
         | As an outsider, one guess I can make is probably they expect
         | you to work hard to secure promotions within those three years?
        
           | lazyasciiart wrote:
           | No, they expect you to either be too lazy to leave or to
           | leave.
        
           | minitoar wrote:
           | I don't think it's common to get a 30% raise in nominal comp
           | in 2 years from these companies.
        
             | [deleted]
        
             | [deleted]
        
             | [deleted]
        
         | TaylorPhebillo wrote:
         | Was this Amazon? Generally equity would replace the cash bonus
         | in subsequent years. Compensation then becomes somewhat
         | uncertain, but if it became a huge pay cut at that company and
         | nowhere else, it seems expected that lots of employees would
         | quit. That might be partially intentional.
        
         | sokoloff wrote:
         | At Amazon, the initially granted tshares vest in a backloaded
         | way. For every 6 months after you start, the vesting is (0%,
         | 5%, 0%, 15%, 20%, 20%, 20%, 20%).
         | 
         | The large signing bonus for year 1 and year 2 is structured to
         | make up for the back-loaded vesting.
        
       | mlhpdx wrote:
       | Bonuses (and the like) seem very different than piece work, which
       | the author conflates. I worked for a few years doing piecework
       | and the direct correlation between my productivity and my income
       | was perfect as far as I'm concerned. I became better in every way
       | - faster, better quality, more sensitive to the owner outcomes
       | (profit).
       | 
       | In my subsequent 25+ years working in software (QA, Developer,
       | Architect, Executive) the closest thing I've found is ownership
       | participation (Options, ESSOP, etc.) which is too often a bad
       | deal for employees because of various investor hijinks but
       | generally helpful in creating alignment in both growth and
       | efficiency. I'd prefer a bonus calculated based on the sum of
       | growth and margin since it likewise creates alignment on the
       | things that matter (in capitalism) but it's very rare to find
       | others that agree and support such a program at the
       | investor/owner level.
        
       | nine_k wrote:
       | > _Another explanation is that the reward makes the work seem
       | distasteful. "If they have to bribe me to do it," a person might
       | figure, "it must be something I don't want to do."_
       | 
       | Logically this also applies to any form of compensation, say,
       | your wages. (Hence the derogatory term "wages slave" from these
       | who can afford not to depend on wages.)
       | 
       | The old recipe for that is to "pay your engineers so much money
       | they won't know what to do with it" (can't find that quote from
       | 1980s), but the realty market has adapted and likely made this a
       | largely inefficient strategy.
        
         | zeroonetwothree wrote:
         | I think fixed wages have less of an effect on this because you
         | get used to them so you don't really think about them.
         | Especially when you aren't working hourly, the relationship
         | between the work you do and your pay is often very tenuous. So
         | it can feel like you are doing the work for its own sake.
        
           | swagasaurus-rex wrote:
           | I commit a large part of my day to work. Whatever I do then I
           | don't complain about I just do.
           | 
           | The rest of the day is mine. I do what I want and don't feel
           | regret about whatever I decide to do.
        
       | JonChesterfield wrote:
       | Bonus schemes can be extremely effective for retention. Partition
       | comp so that enough turns up monthly that people don't struggle
       | and add a significant bonus every N months and there is never a
       | 'good' time for your employees to leave.
       | 
       | Best I know of was every three months as that's roughly the
       | latency to change jobs - after a bad day in the office, the next
       | reward is still close enough to distract from the alternatives.
        
         | growse wrote:
         | Ah yes, "retention". Or: "we know how bad this place is to
         | work, so we have to backload your pay to convince you to stick
         | around once you work that out too".
        
         | thaumasiotes wrote:
         | > Partition comp so that enough turns up monthly that people
         | don't struggle and add a significant bonus every N months and
         | there is never a 'good' time for your employees to leave.
         | 
         | Right after the bonus is paid.
        
         | peteradio wrote:
         | Might work, but I've used an upcoming bonus to secure a higher
         | signing bonus.
        
         | silisili wrote:
         | You're absolutely right. Last company had a sizeable bonus, and
         | while I wanted to quit years prior, 'bonus' and 'yearly 401k
         | match' were always just around the corner.
         | 
         | During my most recent company's negotiation, I was honest I
         | wasn't going to do that again for that reason. Ended up
         | negotiating from a 70/30ish split to a 90/10ish.
        
         | bombcar wrote:
         | This is what most bonuses are, salary that can be "clawed back"
         | if you will.
        
           | nopenopenopeno wrote:
           | Bonuses that can be clawed back will never keep me around. I
           | do generally appreciate my bosses, but I know better than to
           | assume my hard work will be recognized. I work hard because I
           | like being valuable. I stick around for a reliable income.
           | 
           | Also, I generally have low opinions of coworkers who do
           | anything else. Those desperate for recognition usually
           | sacrifice something else in the process.
        
         | zeroonetwothree wrote:
         | So now you've created a situation in which your employees
         | resent having to stay longer than they want. Is that really
         | ideal?
        
           | nlitened wrote:
           | > Is that really ideal?
           | 
           | I don't think "ideal" is possible, but if you have to choose
           | whether valuable employees in average stay longer than they'd
           | want or leave earlier than they'd want--longer is better for
           | the business.
        
             | earnesti wrote:
             | Often it is not really well known if how valuable the
             | employees are,
        
       | personjerry wrote:
       | First, this is from 1993.
       | 
       | Second, they make a lot of claims that at least go against my
       | understanding of psychology - and with no citations, only
       | mentioning their own book as a "source" at the bottom.
        
         | Alex3917 wrote:
         | > with no citations, only mentioning their own book as a
         | "source" at the bottom.
         | 
         | The book has hundreds of academic citations. IMHO it's the
         | single most important book for any entrepreneur to read.
        
       | [deleted]
        
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