[HN Gopher] Google Adsense/Admob blocks you for life if you use ...
       ___________________________________________________________________
        
       Google Adsense/Admob blocks you for life if you use it before
       you're 18
        
       Author : code51
       Score  : 308 points
       Date   : 2022-09-30 17:59 UTC (5 hours ago)
        
 (HTM) web link (support.google.com)
 (TXT) w3m dump (support.google.com)
        
       | logicalmonster wrote:
       | Is it uncharitable to say that Google has intentionally stolen
       | millions of dollars from kids?
       | 
       | They seem to have engineered a set of rules where they work
       | around having to ever pay a bunch of people for content that was
       | produced and had ads displayed on it.
       | 
       | Maybe the kids can't legally sign a contract, but Google still
       | made money from them. Has Google forfeited this money or are they
       | profiting off of child labor?
        
         | njsubedi wrote:
         | AFAIK all the incomes from invalid traffic are refunded to the
         | advertisers. That might also be the procedure in case of
         | invalid accounts.
        
           | logicalmonster wrote:
           | It would be good to get a clear citation of this, if
           | available.
           | 
           | Not that this matters as much, but I'd like to point out that
           | even if this is the case that the money is returned to
           | advertisers, Google may still reap non-trivial benefits from
           | this chain of events in at least these ways.
           | 
           | > Depending on the amount and length of time the money is
           | held, this might add up to a substantial dollar value in
           | interest payments they're making by holding onto the cash.
           | The interest generated by temporarily holding $80 here and
           | $400 there times thousands and thousands of users, held for a
           | while, could be a non-trivial amount of cash in a long
           | timeframe.
           | 
           | > Google simultaneously screws over advertisers (garbage
           | and/or fraud clicks) at the same time as they sometimes give
           | away these freebie clicks (unpaid kids' clicks) back to their
           | advertisers. Now think about advertisers' perceptions of
           | Google for their business. It can be argued that Google is
           | essentially banking on the goodwill from the kids' ad clicks
           | being returned (giving the advertisers a freebie) to makeup
           | for however much they piss off advertisers for the garbage
           | fraud clicks that they receive. If Google can bank on
           | "stealing" some percentage of clicks constantly, that might
           | be enough for them to partially make up just enough for the
           | bad clicks they send their advertisers. That could arguably
           | materially impact their business prospects.
        
       | beached_whale wrote:
       | Interesting how Google has no issue with selling these people to
       | their advertisers
        
       | m00dy wrote:
       | I had this issue one year after Adsense had been announced
        
       | [deleted]
        
       | ohgodplsno wrote:
       | PayPal locked my account after receiving 800 EUR, asked for my
       | ID, got it, unlocked my account (gave me about 3 hours to
       | withdraw) and then banned me permanently for having created the
       | account before 18.
       | 
       | At this point, I consider most American companies as an active
       | threat to me, especially if I used them before 18.
        
       | codexon wrote:
       | I know this is going to be hard to prove, but I was banned
       | forever because they detected "click fraud" which did not come
       | from me. It was likely initiated by a competitor.
       | 
       | Now I still use adsense, but now it is through a 3rd party which
       | takes a hefty cut of the profits.
       | 
       | If adsense is your sole income, you should probably diversify.
       | Anyone can get you permanently banned unless you are a well known
       | youtuber.
        
       | sva_ wrote:
       | I think since he never verified his account, and has a different
       | birth date than the one stated, he'll probably have no problems
       | making a new account when he's 18.
        
       | jeffbee wrote:
       | "By submitting an application to use the Services, if you are an
       | individual, you represent that you are at least 18 years of
       | age... Google may at any time terminate your Account because of
       | ... your failure to otherwise fully comply with the AdSense
       | Policies... If ... Google suspends or terminates your Account,
       | you (i) are prohibited from creating a new Account, and (ii) may
       | not be permitted to monetize content on other Google products."
       | 
       | Seems pretty clear.
        
         | Johnny555 wrote:
         | But it's not clear how someone under the age of 18 can agree to
         | a contract.
        
           | [deleted]
        
         | code51 wrote:
         | a) Imagine you are 13 years old and actually reading Terms of
         | Services. Just imagine you are under 18.
         | 
         | b) It's legal speak mentioning "you cannot create a new
         | account" but it doesn't say you can't try to fix the problems
         | about your existing account. The problem is there is nobody to
         | reach for mistakes or downright violations from Google's side.
         | It doesn't work to help people with good intentions realizing
         | their errors.
         | 
         | c) It's not mentioning that you will forever be blocked because
         | you misrepresented your age for whatever the reason (just an
         | unaware click is enough).
         | 
         | If Google was actually serious in enforcing the policy, they
         | would just check any detail that could trigger this user could
         | be below 18 years of age. As you read here, they don't spend
         | much of an effort to avoid this scenario. AI works just to
         | block you, not to avoid your downfall.
         | 
         | d) I wonder Google informs kids this much before making money
         | on free content they upload on Youtube. It's not hard to see
         | this is one-sided exploitation in business sense.
         | 
         | So... pretty clear, yeah.
        
           | doodlesdev wrote:
           | > a) Imagine you are 13 years old and actually reading Terms
           | of Services. Just imagine you are under 18.
           | 
           | No need to imagine because I did exactly that (read my other
           | comment). Let's get into this:
           | 
           | > c) It's not mentioning that you will forever be blocked
           | because you misrepresented your age for whatever the reason
           | (just an unaware click is enough).
           | 
           | It is mentioning SPECIFICALLY that. And an unaware click is
           | not enough, you have to go through the trouble of reading the
           | contract (or scrolling past it), checking a lot of boxes,
           | saying you agree to the contract, and that's only after you
           | in your own will and power decided to search for this. You
           | also get to change your birthday once in your Google account
           | if you made any mistakes during singup.
           | 
           | > If Google was actually serious in enforcing the policy,
           | they would just check any detail that could trigger this user
           | could be below 18 years of age. As you read here, they don't
           | spend much of an effort to avoid this scenario. AI works just
           | to block you, not to avoid your downfall.
           | 
           | Then people will complain that they require documentation,
           | privacy this, privacy that. Mind you that I would never
           | submit an ID to Google to verify my identity, but honestly
           | that's the only way they can actually verify your age.
           | 
           | I'm not a fan of Google and it's autobanning processes with
           | no recourse, but this is a special case where I think it's
           | completely justified looking from their side and all the
           | liabilities they have if they decide to backtrack on
           | something like this.
           | 
           | For them someone is going to criticize them either way they
           | take, so they choose the easier and simpler path of
           | permabanning.
        
       | khazhoux wrote:
       | Can't he create a new gmail account? Not the end of the world.
        
         | josephcsible wrote:
         | It'll just get banned too. Google basically has a panopticon;
         | there's no way they wouldn't know it's you.
        
       | ShowalkKama wrote:
       | Can't you ask google to delete all your data and sign up again?
       | (thank god GDPR exists)
        
         | code51 wrote:
         | I think for this to work, Google actually has to delete any
         | information about you completely from its systems. I'm curious
         | if anyone tried this with success as well.
        
         | josephcsible wrote:
         | No, they'll claim they have a "legitimate interest" to keep
         | some of it, and then use what they kept as justification to ban
         | your new account too.
        
         | ceejayoz wrote:
         | https://gdpr.eu/recital-47-overriding-legitimate-interest/
         | 
         | > The processing of personal data strictly necessary for the
         | purposes of preventing fraud also constitutes a legitimate
         | interest of the data controller concerned.
        
         | [deleted]
        
         | MVorlm wrote:
         | GDPR does not fix this situation. There are cut-outs in GDPR
         | that allows companies to store data for longer.
         | Financial/billing/taxes fall under that category.
        
         | pb7 wrote:
         | GDPR doesn't prevent a company from retaining records of
         | individuals who defrauded them.
        
       | Chinjut wrote:
       | Why should anything of this sort ever deserve a LIFETIME ban?
        
       | nearmuse wrote:
       | It would be understandable if it were for scams or using ads for
       | illicit goods, but I can't imagine it being a tenable business
       | practice for a corporation to keep a negative permanent record
       | over a minor transgression where no-one is hurt. Are they being
       | pushed by some regulations? Were those rules "written in blood"
       | somehow?
       | 
       | Not to mention all the sketchy or pointless webpages and apps
       | which are there exclusively for the ad revenue and are really
       | abusing the platform.
        
       | c7b wrote:
        
       | fdgsdfogijq wrote:
       | I tried advertising a startup website I had, setup the payments
       | wrong on adsense. Something with an old invalid card being linked
       | or something, and google banned me for life through an automated
       | system. The system thinks I tried to commit some sort of payments
       | fraud.
        
       | jdlyga wrote:
       | I started buying on eBay before I was 18. I think my birthday is
       | still wrong on that site, even though I'm almost 40.
        
       | anigbrowl wrote:
       | I don't think the title follows. Nobody in that exchange seems to
       | have considered the possibility that the 13yo could just keep the
       | account going for 5 years until they're able to verify it at age
       | 18, or alternatively just create a new Google ID on their 18th
       | birthday and use that.
       | 
       | Seems like a nontroversy.
        
         | jgilias wrote:
         | Did you actually read the accepted answer there? Neither of the
         | options you mention are possible.
        
           | anigbrowl wrote:
           | Of course I read it, that's why I wrote 'nobody seems to have
           | considered the possibility.' How is Google gonna ban a person
           | for life whose identity they never verified in the first
           | place?
        
       | Eddy_Viscosity2 wrote:
       | If you're under 18, then you cannot legally consent to the TOS,
       | therefore you can't be in violation of them. They can kick you
       | off of then of course, but banning you later on as an adult I
       | wouldn't think would be justified because, as above, you can't
       | violate TOS that you can't consent to when under 18.
        
       | topynate wrote:
       | What right does Google have to store the data about this kid
       | necessary to enforce a lifetime ban against him? The click-
       | through contract that he was legally unable to enter into?
       | 
       | "he has already earned over PS300" implies he's in the UK, so UK
       | GDPR applies.
        
       | honestduane wrote:
       | On the other hand, The kid did lie.
       | 
       | From the Google Security Department perspective, this person is a
       | threat actor.
        
         | croes wrote:
         | You mean Google didn't really check and punishes a minor for
         | his lifetime.
        
       | Shank wrote:
       | As someone who operated on the "adult internet" with payment
       | processors and related infrastructure without being 18, I still
       | carry forward the constant fear that I'll be banned for
       | retroactive Terms of Service violations incurred when I was a
       | kid. It really sucks when it's services like AdSense because
       | you're just screwed forever.
       | 
       | I really really wish the internet was more supportive of "early
       | hackers" who want to experiment. I get that there are tons of
       | implications around contract law and child labor here, but there
       | really needs to be an escape hatch if a parent agrees to whatever
       | activity is being done. Ostensibly, this is a young creator
       | getting discouraged from their hobby, even though they've shown
       | that they're good enough at it to deserve some form of
       | compensation. This'll leave a bad taste in the kid's mouth for a
       | long time.
        
         | narag wrote:
         | _I get that there are tons of implications around contract law
         | and child labor here, but there really needs to be an escape
         | hatch if a parent agrees to whatever activity is being done._
         | 
         | While it's happening, it can be done using the parent's
         | identity. After that, the same logic that prevents a minor to
         | commit, because limited responsability, should be applied to
         | avoid perpetual consequences.
         | 
         | But as usual, companies apply draconian measures that
         | governments can't. Some day we'll finally get that regulation
         | that draws a line between utilities and publishers...
        
           | nickff wrote:
           | > _" But as usual, companies apply draconian measures that
           | governments can 't. Some day we'll finally get that
           | regulation that draws a line between utilities and
           | publishers.."_
           | 
           | Technically true, but the government often uses regulations
           | and investigatory powers to compel private corporations to
           | enact draconian regulations that the government cannot enact
           | on its own.
           | 
           | https://en.m.wikipedia.org/wiki/Operation_Choke_Point
        
         | jollyllama wrote:
         | I remember registering with an non-adult affiliate marketing
         | company as a kid. I'm pretty sure they knew I was young and
         | they just didn't care. Either they used that as an excuse to
         | rip me off or none of my leads ever converted lol
        
         | f1shy wrote:
         | > I get that there are tons of implications around contract law
         | and child labor here, but there really needs to be an escape
         | hatch
         | 
         | Specially, if you the intend is to "protect" children, this is
         | not helpful.
        
         | ars wrote:
         | The escape hatch is the parent opening the account in their own
         | name.
         | 
         | Companies don't have a choice here: Someone under 18 can not
         | enter into a contract, there's nothing really they can do.
        
           | lovingCranberry wrote:
           | Hmm, in Germany children and teens can still enter contracts,
           | as long as they are able to pay it with their monthly pocket
           | money. Every single thing you buy here in a supermarket is
           | also an implicit contract (Kaufvertrag).
           | 
           | So, you could theoretically rent servers and buy ad space on
           | Adsense as long your pocket money covers it. On the other
           | hand: this is a liability for Google and $provider -- as most
           | of them are post-pay. If a teen ever decides to spawn an
           | A1000 instance with 36 cores and cannot pay, the contract is
           | void and Google has no entitlement for compensation.
           | 
           | Pre-paid stuff like a small instance on vultr.com should work
           | fine, though.
        
             | jotm wrote:
             | Postpaid was my favorite when I was a poor 16 year old.
             | 
             | I couldn't believe you can rent 12 core servers for 3
             | months and not pay for it!
             | 
             | Yes, I know it was illegal lol
        
           | NeoTar wrote:
           | > Companies don't have a choice here: Someone under 18 can
           | not enter into a contract, there's nothing really they can
           | do.
           | 
           | If this were the case they someone under eighteen would not
           | be able to buy anything in a shop. That is a contract.
        
           | Beltiras wrote:
           | The unreasonableness here is that since the party couldn't
           | enter into a contract they are precluded _for life_ from
           | doing so in the future.
        
           | f1shy wrote:
           | Do you know for sure it is absolutely impossible? I know at
           | least 3 countries where you can get a permission from your
           | parents being 16, 14, or even 12.
           | 
           | I know that, because I was 16 when we did the procedure to
           | allow me be adult (have all the rights of being 21, except
           | vote and consume alcohol)
        
             | Mezzie wrote:
             | The US is pretty strict about it, _legally_ speaking.
             | 
             | If I recall correctly, the reason I couldn't get a debit
             | card for my bank account as a 14/15 year old without giving
             | a guardian access to my account is that issuing a debit
             | card required signing a contract and I legally couldn't do
             | that.
             | 
             | Minors do sign things, they just have no legal validity for
             | the most part (I think employment docs for kids over 14/16
             | might be an exception, but a lot of states regulate that
             | and mandate an adult's consent as well).
        
           | LorenPechtel wrote:
           | But things can be done without contracts. You can't hold a
           | child accountable to pay a bill--but children certainly can
           | buy things. You simply make things with children entirely
           | prepay or time-of-transaction pay (you hand the clerk the $,
           | you get the item.)
        
           | heavyset_go wrote:
           | There is plenty they can do and that they're already doing.
           | The inability to enter contracts with someone doesn't mean
           | they need to get banned for life from the service.
        
           | Scoundreller wrote:
           | They can, but they can also renege on most of them.
           | 
           | Not sure if you can do that after you turn 18 though.
        
             | [deleted]
        
           | stjohnswarts wrote:
           | They have a choice. They could ban him until he's 18 or 5
           | years lapse whichever is longer. It's not black and white and
           | doesn't need to be for life. I know the google guy who
           | informed him he was banned for life has no power over that
           | though. This is a straight up decision from much higher up
           | than his pay grade. So he informed the person and locked it.
           | It's all he could really do. I hope the internet rage-brigade
           | doesn't do anything bad to him.
        
         | judge2020 wrote:
         | I'm in the opposite boat: I told paypal I was under 18 when I
         | was under 18, called them, they kept my account locked, but as
         | soon as I turned 18 I was unblocked and could used my original
         | account. And I made the account when I was 11.
        
           | factsarelolz wrote:
           | At what age did you call to report that you broke the TOS by
           | certifying you were over 18?
           | 
           | PayPal really kept a dormant account with an underaged
           | persons PII for 7 years? Interesting.
        
             | judge2020 wrote:
             | Tried to verify my age at 16, which locked the account.
             | Called them and they said they can't do anything until i'm
             | 18. After 6 months I was able to withdraw the funds into a
             | bank account I owned. Only at 18 was I able to log in and
             | redo KYC/driver's license upload.
        
             | Mezzie wrote:
             | It's possible that when they signed up/created the account,
             | it wasn't required.
             | 
             | Paypal was founded before there were any laws about age for
             | signing up for things online, and minors are legally
             | allowed bank accounts that their guardians don't have
             | access to. (Or at least they used to be allowed: I had one
             | at 14 in 2002).
        
         | MattGaiser wrote:
         | > but there really needs to be an escape hatch if a parent
         | agrees to whatever activity is being done.
         | 
         | Wouldn't this be the parents signing up for the account?
        
           | RHSeeger wrote:
           | There is a difference between a parent's account and a
           | child's account that was agreed to by a parent. One says "I
           | am doing this", the other "my child is doing this and I'm
           | allowing it".
        
         | RajT88 wrote:
         | The old apocryphal tale comes to mind of the CD clubs.
         | 
         | -Everyone knew a person back in the day who signed up for the
         | CD clubs promising dollar CD's, or 10 for a dollar. Whatever
         | the various deals were. -With those deals came a commitment to
         | buy 10 - 20 more albums at full price. -You sign a contract
         | agreeing to this. -So the friend-of-a-friend signed it while
         | under 18 and a minor. -They then tell the CD club that the
         | agreement is null and void on account of them not being legally
         | able to sign a contract, and after getting their 10 CD's for a
         | dollar or whatever, to cancel their account.
        
           | bombcar wrote:
           | In my era they didn't even have much of a requirement to buy
           | that many, it was like signup and get 10 or 20 CDs if you buy
           | two, and then they'd keep sending you CDs that you had to say
           | "return" on for a year or so.
        
         | reaperducer wrote:
         | Wouldn't it be interesting if violating Google's TOS meant that
         | you also couldn't _view_ AdSense ads.
         | 
         | Suddenly: "Hey, Google! I'm three years old, better ban me!"
        
         | stjohnswarts wrote:
         | The idea that they don't have a timeout feature rather than a
         | "banned for life" antifeature explains all you need to know
         | about these megacorps that are mostly the only game in town for
         | what they do. This is why Congress (and other equivalents) need
         | to kick them in the balls every so often to let them know who
         | is actually in charge.
        
           | shp0ngle wrote:
           | The locking out seems more like a bug than a feature, from
           | what the "platform expert" is saying
        
           | lamontcg wrote:
           | Congress is working for them.
        
         | Swizec wrote:
         | > if a parent agrees to whatever activity is being done
         | 
         | My mom definitely wouldn't be able to provide informed consent
         | to half the stuff I was doing on the internet in high school
         | and middle school even if I told her about it.
         | 
         | She worried, I'm sure, but between speaking next to zero
         | english and the novelty of www in the early 00's, best she
         | could do was threaten to take the computer if things got too
         | weird.
        
           | Semaphor wrote:
           | When I was a kid, i hosted WC3 beta cracks, patches, and
           | servers on our ISP Webspace. Blizzard had some call our ISP,
           | who called my dad, who told me to stop doing whatever it was
           | that got people mad
           | 
           | It feel like nowadays, it'd have resulted in a lawsuit, but
           | at least threatening lawyer letters.
           | 
           | edit: Archive.org link to the site. With a visitor counter
           | and cringy teeny-sounding English ;) https://web.archive.org/
           | web/20020522193227/http://home.foni....
           | 
           | For anyone interested, this was strictly beta, by a group of
           | crackers who said they'd stop releasing anything as soon as
           | the game was done. I was one of 4 or 5 people who'd get
           | advanced notification in IRC to upload the newest patches
           | etc. so there'd be multiple mirrors available for the
           | announcement.
        
             | jotm wrote:
             | Nothing beats "Stop using Mandrake, this is illegal
             | software and we will get sued!"
             | 
             | On that note, my sister can't wrap her head around the fact
             | that people can have multiple bank accounts and many of
             | them are completely free.
             | 
             | She looks at my collection of cards and says "omg the
             | Finanzamt will get you!".
             | 
             | Just wait until they get you for making money off TikTok
             | videos lol
        
             | stjohnswarts wrote:
             | Nowadays they would have tried to get you taken from your
             | parents and sent to an Activision owned private prison
             | facility to stamp out Blizzard game stickers.
        
         | [deleted]
        
         | [deleted]
        
         | rrwo wrote:
         | Companies cannot legally provide a lot of services to minors.
         | 
         | For other services there is enough bureaucracy that it's easier
         | to avoid by not providing the service to minors.
         | 
         | It's also easier to ban accounts for life when they lie about
         | who they are. You don't run the risk of aiding fraud and being
         | fined if you make a mistake, because you banned them.
         | 
         | There was nothing preventing the kid from creatibg content. It
         | was in using Ad Sense to make money off it.
        
           | Method-X wrote:
           | Sure but that doesn't mean they should be banned for _life_.
           | If you commit a crime as a minor does that follow you around
           | for the rest of your life? At least where I live, it doesn't.
        
             | ska wrote:
             | > doesn't mean they should be banned for life.
             | 
             | It doesn't mean that it shouldn't though, either. I can't
             | imagine any other way around this that doesn't amount to
             | forcing a company to provide a service to someone they have
             | rational reasons to not trust, which seems like globally at
             | least it could cause more problems than it solves.
             | 
             | To be clear I'm not saying we shouldn't encourage a company
             | to re-consider when the person is older, but it's hard to
             | see how they should be forced to.
        
         | that_guy_iain wrote:
         | > As someone who operated on the "adult internet" with payment
         | processors and related infrastructure without being 18, I still
         | carry forward the constant fear that I'll be banned for
         | retroactive Terms of Service violations incurred when I was a
         | kid. It really sucks when it's services like AdSense because
         | you're just screwed forever.
         | 
         | The thing is, most parents wouldn't even think "Oh, you'll need
         | to do that in my name." when their kid says they want to build
         | some website and put ads on it. They just think "Oh that's
         | cute, we'll figure out the money stuff later."
        
           | jotm wrote:
           | Mine thought "wtf is he on about" :D
        
           | RHSeeger wrote:
           | > The thing is, most parents wouldn't even think "Oh, you'll
           | need to do that in my name."
           | 
           | I certainly wouldn't think that, as it sounds like horrible
           | idea. Your teenage child posts one picture of themselves in a
           | compromising situation, and suddenly you're lost all access
           | to your accounts for the rest of your life. I'll pass,
           | thanks.
           | 
           | And, yes, I get the "educate your children" thing.. but
           | children do stupid things. Heck, an adult lost their gmail
           | account forever because the sent a picture of their child to
           | their doctor; one the doctor asked for.
        
             | f1shy wrote:
             | Or let me put it this way: if I would be judged with that
             | severity for all stupid things I did, I would be in
             | guantanamo.
        
               | sophacles wrote:
               | I suspect that there's enough of us that it would be more
               | economical to relocate Australians and revert the
               | continent to a penal colony.
        
               | that_guy_iain wrote:
               | I'm pretty sure half of the folk in tech at some point
               | did illegal tech things in their teens. Rebelling and
               | breaking the law in your teens is kind of normal and
               | should be expected in my opinion.
        
             | that_guy_iain wrote:
             | Maybe don't have the account that is linked to their
             | adsense linked to anything but their adsense? Seems
             | completely insane to link an adsense account you created
             | for your child to anything but what it needs to be used for
             | adsense.
             | 
             | Honestly, if you're making money from something you should
             | have it away from your personal things. Just like how you
             | shouldn't have AWS activated for your main amazon account.
        
             | autoexec wrote:
             | > Heck, an adult lost their gmail account forever because
             | the sent a picture of their child to their doctor; one the
             | doctor asked for.
             | 
             | All the bad press didn't sort that out? That kind of thing
             | shouldn't happen in the first place, but we can usually
             | expect that once it hits headlines some PR drone swoops in
             | to fix the issue.
        
               | handedness wrote:
               | That's a definition of the word "fix" with which I am
               | unfamiliar.
               | 
               | He still doesn't have access to his accounts.
               | 
               | If a sympathetic police department had not offered to
               | navigate the (likely complex) process of restoring their
               | copy of his data to him, he would have little hope of
               | recovering the data, either. (My hat's off to whomever
               | made that decision, because my guess is other
               | considerations would almost always prevail.)
               | 
               | If federal investigators had not been quite so favorable
               | in recognizing the nature of the situation, that
               | component alone could have easily ruined him.
               | 
               | I'm also unaware of what his legal and other professional
               | fees have been in all this, but I would imagine Google
               | has done nothing to reimburse him for his expenses, much
               | less compensate him for the time wasted and incredible
               | stress that had to place on him and his family.
               | 
               | Beyond all that, getting SEO bombed as being potentially
               | involved in the production and distribution CSAM is not a
               | positive outcome for anyone who values their privacy or
               | wants to ever have a normal interaction with a new
               | employer or any other entity that may search his name.
               | Beyond that, those who regularly fill out official forms
               | relating to background and behavior will forever have to
               | answer some questions differently and jump through the
               | additional hoops an experience like that would trigger.
               | 
               | His outcome has been one of the least-terrible
               | possibilities, but I hope he sues Google in a very public
               | and embarrassing way, because whatever damages are
               | awarded will be a rounding error to them.
               | 
               | Finally, the process itself is by no indications anything
               | but still completely broken.
               | 
               | Your suggested "fix" is anything but.
        
               | kmeisthax wrote:
               | Google's PR team explicitly said they will never
               | reinstate that user and that they stand by their CSAM
               | detection policy.
               | 
               | I'm not sure what mindset drives people to say "even if
               | you didn't commit a crime, you're guilty of the
               | appearance of that crime, which is good enough". Social
               | media outrage mobs perhaps, but my money is more on "this
               | user puts us at risk of criminal prosecution". A lot of
               | companies treat CSAM detection & removal as a
               | subdepartment of risk management, which means lots of
               | "shut the fuck up and go away".
        
               | RHSeeger wrote:
               | Certainly not everyone that this type of thing happens to
               | gets front page attention. I don't know that it ever got
               | resolved but, even if it did, the "I was able to convince
               | tends of thousands of people to talk about my issue until
               | someone paid attention" is not a reasonable process to go
               | through. Even in the best case, he lost access to his
               | accounts for an unreasonable amount of time. If he used
               | the same account for business, that could be financially
               | disastrous.
        
               | that_guy_iain wrote:
               | Google doesn't really care about bad PR from account
               | deletions. Most people don't hear about them, they rarely
               | hit the news.
               | 
               | What annoys me is, just this week Meta tried to claim
               | that they were basically a social infrastructure that is
               | essential everyone uses and relies on and that they
               | shouldn't be held to blame for what people see on there
               | when it's legal to post. While at the same time, these
               | companies don't want to act like any of the other
               | infrastructure. Ban people for no reason, no recourse,
               | and no come back. While at the same time claiming they're
               | there for the people and are providing a public service.
        
         | ilrwbwrkhv wrote:
         | You can just use a friend's account ? There is no way of
         | banning someone really.
         | 
         | Growing up with the internet it always felt these companies
         | were playing with fire. I can't explain it. The 90s were a wild
         | time I guess. That generation knows about using fake names and
         | addresses.
         | 
         | I guess I have never seen these businesses as proper businesses
         | like the local mom and pop shop whose owner you know and
         | respect and who respects you.
         | 
         | But google and other such companies always feel like they are
         | trying to use you and you are trying to use them.
        
           | BudaDude wrote:
           | Forgive me if I am incorrect, its been years since I have
           | used it, but don't you need to link a bank account and social
           | security number to receive money from Adsense?
        
             | tomca32 wrote:
             | You could just get a check mailed. I lived in Europe then
             | and got a check that I cashed at my bank. I didn't have a
             | SSN, so but maybe US citizens had to provide it.
             | 
             | Granted this was 15 or so years ago so things might have
             | changed since then.
        
               | salawat wrote:
               | Nowadays BSA requires KYC. Any type of money transmission
               | requires collection of enough PII to do an OFAC check to
               | ensure you aren't facilitating activity to a sanctioned
               | individual. Banks/clearinghouses are usually on the line
               | for doing this for their clients.
        
             | aliqot wrote:
             | For a while they just mailed paper checks on any month when
             | the 100 USD minimum threshold was passed. If they didn't
             | get cashed they'd send threatening letters about
             | 'escheatment'. I think that stopped at some point about
             | 10yrs ago. Not sure about what happened after.
        
         | nalllar wrote:
         | I never told my parents anything and they woke up one day to a
         | legal notice from Disney fedexed across the atlantic.
         | 
         | Fun times!
        
       | agilob wrote:
       | I have like 6 or 7 active adsense accounts that I created before
       | Google required to verify ID for accounts. I made all of them
       | before I was 15
        
       | pacetherace wrote:
       | What happens to these bans if I setup a LLC and use that for
       | future Adsense business?
        
         | missedthecue wrote:
         | Don't they ask you to upload your government ID?
        
           | genewitch wrote:
           | that would be articles of incorporation or whatever the
           | functional equivalent is for LLC (or a 501.c3, ...)
        
         | f1shy wrote:
         | Should be no problem, except for the problem of setting up an
         | LLC "just for that". I've no idea how it works in the states,
         | but setting up a firm, in many countries I know, is no easy
         | task, and comes with associated costs, both one-time and
         | recurrent ones.
        
       | sbf501 wrote:
       | Lawsuits work.
       | 
       | Around 2003 I purchased a CPU from eBay with PayPal. It never
       | shipped because it was a scam. My credit card company refunded my
       | money, but PayPal demanded I pay them. I refused and they banned
       | my account.
       | 
       | It took almost a decade before a class-action lawsuit forced
       | amnesty at PayPal. I use it now because it is convenient to have
       | everything go through one service that I can control. But if they
       | did this again I wouldn't use them again.
       | 
       | Hopefully a class-action lawsuit can still work against a giant
       | like Google. If the US would get its head out of its arse and
       | pass legislation like GDRP, we might actually have a chance at
       | the right to be forgotten.
        
       | nkozyra wrote:
       | I was banned from Adsense for reasons unknown, permanently. Even
       | if you play by the rules you're at risk.
        
       | duxup wrote:
       | It's sad but because of stuff like this I setup accounts for my
       | kids to register for games or whatever and always set them up as
       | adults.
       | 
       | I don't have time to deal with their accounts getting locked and
       | so on, even if there are other issues.
       | 
       | Granted they also don't get free reign on the internet / outside
       | parental view anyhow.
        
         | [deleted]
        
       | MikeYasnev007 wrote:
        
       | nerdawson wrote:
       | Issues like this wouldn't exist if verification was required
       | upfront.
       | 
       | If you need to be at least 18 to use a particular service, and
       | they're going to verify _at some point_ , that point should be at
       | the very start.
        
         | f1shy wrote:
         | I wonder if it is _clearly_ specified in the TOS that you may
         | face a life ban...
        
         | romwell wrote:
         | This sounds like exploitation of minors: let them create an
         | account that generates revenue, but only kickban them when it
         | suits the company
        
       | RcouF1uZ4gsC wrote:
       | Note that the responses are responses by a community member and
       | not by a Google employee. As such, those responses should be
       | taken with a grain of salt.
        
         | adoxyz wrote:
         | Came to say this. This person knows even less than actual
         | Google support (which may or may not exist in the first place).
         | 
         | Google not having real human support is unbelievable.
        
         | code51 wrote:
         | Google Adsense/Admob offers no support for most of its users.
         | 
         | Only users that generate large revenue can access Chat option.
         | 
         | For the rest, the only option is to write to support community.
         | It's deliberate: feels like there is support but there is none.
        
       | fudgefactorfive wrote:
       | I remember at 21 getting an email from Paypal that the account
       | I'd used my entire online life was banned because I started it
       | when I was 12. They noticed this after I reached out to
       | support...
       | 
       | Switched email addresses and used that instead. Although I've not
       | used PayPal in a good while because it just randomly rejected
       | transactions for no clear reason.
        
       | pocketsand wrote:
       | Even if Google were to change their policies to allow this
       | youngster back on in five years, he'd be helpless to actually get
       | Google to respond to a support request.
        
         | judge2020 wrote:
         | As far as I can tell the 13 year old isn't even locked out,
         | they just can't verify the AdSense account (and the
         | verification name must match the name on the account), so they
         | will indeed be able to cash out in 5 years.
        
       | Animats wrote:
       | Incorporate. As a corporation, you can get a Google Adsense
       | business account.
        
       | chickenpotpie wrote:
       | Worth noting that this is the statement of a "product expert"
       | which is just some random person not an employee of the company
       | our the actual policy. This might be true but this isn't a
       | reliable source.
        
         | winkeltripel wrote:
         | Note that Google chooses to rely on these product experts
         | instead of helping, or providing sources of information itself.
        
         | romwell wrote:
         | As if you ever get actual people from Google responding to
         | peons like that.
         | 
         | That's as reliable as it gets.
        
       | tremon wrote:
       | Wow, that's a great feature. Too bad I'm too old to qualify.
        
       | pmarreck wrote:
       | Seems like a business opportunity to me
        
       | naet wrote:
       | I worked in financial services for a while and I think Adsense
       | qualifies as a similar financial service, though it might be
       | different since we were working in a sector directly related to
       | trading stocks and brokerage.
       | 
       | To comply with US legal regulations my company had to: verify the
       | legitimate identity of account holders via SSN or other means,
       | confirm they are over 18, confirm they aren't on a specific list
       | of financial fraudsters or entities blacklisted by the US
       | government, etc. If we didn't do this properly for every single
       | user we could have been liable for all kinds of nasty legal
       | ramifications, including losing various legal operating licenses
       | we worked very hard to obtain.
       | 
       | A kid claiming they are older than they are is relatively low on
       | the scale of identity fraud, but it is still a form of direct
       | identity fraud and would have direct legal consequences if we
       | allowed it through. To open the account, they had to have put in
       | a false statement about their age. Verification isn't instant, it
       | takes time to process, so you can easily open an unverifiable
       | account on many services including Adsense, but it will forever
       | remain unverified if you cannot provide legitimate verification
       | info. I am sympathetic that someone of that age might not
       | understand the consequences of their actions, but they claimed to
       | be someone they are not (specifically an older person). Once you
       | do that, you can't go back and claim to be another individual.
       | They can find an adult and have an adult open an account, which
       | would have various legal ramifications for that adult individual
       | who owns the account, but it would be a new account for a new
       | individual just as with Google Adsense.
       | 
       | Also some of the comments about data and GDPR are a bit absurd.
       | You cannot commit fraud, spam, or otherwise violate terms of
       | service, then demand all your data be erased under "GDPR" so you
       | can open a new account and do it over again without recourse. We
       | had constant repeat violators trying to game our onboarding and
       | sign back up after being banned or denied an account. Showing any
       | form of "grace" around previously closed or banned accounts was
       | taking a big risk. We were able to do so on occasion, but only
       | because we operated at a small scale, so an admin could look
       | deeply into individual circumstances and make exceptions. Google
       | Adsense likely faces orders of magnitude higher levels of abuse,
       | and it makes sense for them to not reopen accounts for any reason
       | to minimize their risk exposure. Yes it is unfortunate for those
       | who were banned for a "minor" reason but there isn't much else
       | they can sensibly do.
        
       | kweingar wrote:
       | I've been banned-for-life from a handful of services after I lied
       | about my age as a kid.
       | 
       | I can see both (all?) sides of this:
       | 
       | - As a society we ought to be forgiving of harmless youthful
       | indiscretions
       | 
       | - As a business you shouldn't have to give second chances to
       | people who blatantly defraud you
       | 
       | - There is a big can of worms when it comes to doing business
       | with minors on the internet. I don't think there's a solution as
       | easy as "well when they're 18, let them log into their account
       | and update their age to acknowledge that they were using the
       | service as a minor" or "just let people open multiple accounts
       | (with wildly different ages) under their name."
        
         | romwell wrote:
         | I think the solution is "the right to fucking delete your
         | account forver".
         | 
         | Google keeping "limbo" accounts is dystopian, and seems like a
         | GDPR violation to me.
        
           | kweingar wrote:
           | I'm all for grace and forgiveness, but it seems excessive to
           | require businesses to delete all records of people who
           | defrauded them.
           | 
           | If a liquor store had caught me with a fake ID, I wouldn't
           | consider it dystopian if they put my name on a list and kept
           | it in the back.
        
             | manuelmoreale wrote:
             | I guess it would make sense for them to keep it until you
             | have the actual legal age.
             | 
             | It wouldn't make sense to refuse to sell you liquor when
             | you're in your 80s though.
        
           | buildbot wrote:
           | This is a hard edge case in my opinion, because unless you
           | unregister that email everywhere you used it, someone else
           | will gain access to all your old accounts which would leak
           | potentially much worse things than a record saying this email
           | is not available anymore.
        
           | ceejayoz wrote:
           | It's not a GDPR violation.
           | 
           | https://gdpr.eu/recital-47-overriding-legitimate-interest/
           | 
           | > The processing of personal data strictly necessary for the
           | purposes of preventing fraud also constitutes a legitimate
           | interest of the data controller concerned.
        
             | maxbond wrote:
             | I wonder if you could argue that it isn't "strictly
             | necessary" after a certain point though. Does ToS abuse by
             | minors in this way really predict fraud 15 years later? If
             | the SNR of a signal decays over time, at a certain point do
             | the interests of liberty exceed the interests of preventing
             | fraud?
             | 
             | I have absolutely no idea and am not a lawyer, it just
             | seems to me that the word "strictly" is meant to indicate
             | that it isn't pixie dust companies can sprinkle on any
             | piece of information as they choose. The rest of the
             | language here seems to stress that there has to be some
             | sort of test which demonstrates that the interests of the
             | controller overrides the interest of the data subject.
        
             | eurg wrote:
             | "legitimate" is doing a lot of work here.
        
           | fweimer wrote:
           | At least the GPDR should allow you to correct the age. I
           | don't think it has any provisions that say that if you
           | entered incorrect data yourself, you waive your right to have
           | data corrected.
        
             | ceejayoz wrote:
             | They'd be required to correct the age, but they wouldn't be
             | required to delete the "this person defrauded us by giving
             | a false age" flag/note on your internal profile.
        
               | waffleiron wrote:
               | I think they'd have a hard time justifying the legitimate
               | interest assessment to keep that data forever.
               | 
               | I agree with your statement though, but the GDPR issue is
               | the retention time, not a DSAR issue.
        
               | ceejayoz wrote:
               | "I have a legitimate interest in _never_ doing business
               | with someone who defrauded me " seems like a reasonably
               | easy argument to make.
        
               | waffleiron wrote:
               | It's an easy argument, but that doesn't make it correct.
               | Within law "crimes" have a statue of limitations and
               | almost never infinite long punishment. A strong argument
               | is needed to override someones rights for an unlimited
               | time like that.
               | 
               | If you work in the EU, have a chat with your DPO/Privacy
               | team cause I bet they would actually find this an
               | interesting conversation too.
        
               | ceejayoz wrote:
               | As part of our privacy team, I'm glad it's someone _else
               | 's_ argument to have in court someday.
        
               | f1shy wrote:
               | The problem is the company is in a privileged position.
               | And there have to be limits. If not, they could stretch
               | the definition of "defrauded me" to whatever they want,
               | for example including discrimination of any kind.
        
           | pb7 wrote:
        
             | ceejayoz wrote:
             | A _lot_ of dystopian scifi involves corporations; Robocop,
             | Weyland-Yutani Corp from Aliens, etc. Google 's got more
             | power than substantial numbers of governments.
        
               | pb7 wrote:
               | And yet Google can't come knock on your door and take you
               | away. Calling it dystopian can only come from an
               | incredibly sheltered individual who has never faced any
               | real danger.
        
               | wnoise wrote:
               | Not all dystopias are of the "direct violence" type.
        
               | ceejayoz wrote:
               | > And yet Google can't come knock on your door and take
               | you away.
               | 
               | Not _directly_...
               | https://www.eff.org/deeplinks/2022/08/googles-scans-
               | private-...
               | 
               | Plenty of dystopian fiction involves corporations
               | _legally_ not allowed to do something and still doing it,
               | because they 're functionally immune to consequences.
               | There are also degrees of dystopian between "murder corp"
               | and Mr. Rogers Neighborhood.
               | 
               | You might have an overly narrow definition of
               | "dystopian".
        
               | pb7 wrote:
               | Thank you for proving my point: the government did that.
        
               | ceejayoz wrote:
               | Google wielded its substantial power and reputation to
               | trigger government action incorrectly, causing someone to
               | have significant difficulty.
               | 
               | IMO, that's at least a _bit_ dystopian. (The blurring of
               | lines between goverment and corporation is another
               | dystopian scifi trope, even.)
        
               | pb7 wrote:
               | It doesn't take any special power or reputation to report
               | someone for having CSAM with evidence, erroneously or
               | not. You or I could do it.
        
               | ceejayoz wrote:
               | Again, missing the point.
               | 
               | It's not just the action; it's the ability to do it
               | without significant consequences. I could sue you for
               | slander if you called me a pedophile; my ability to do so
               | (successfully) against Google is quite limited. Law
               | enforcement is also likely to treat an accusation from
               | Google differently than from some random person.
        
               | stjohnswarts wrote:
               | If the government is at the behest to the corporation's
               | decrees then it's just a proxy and the end result is the
               | same.
        
             | LegitShady wrote:
             | dystopia does not require the government - in fact some
             | popular fictional dystopias are when corporations can
             | control/etc without the government intervening. So maybe
             | just don't word police other people because you don't like
             | their words.
        
               | pb7 wrote:
        
               | labster wrote:
               | The word dystopia comes from analysis of fiction.
        
               | pb7 wrote:
               | The definition is "imagined state or society great
               | suffering or injustice" -- Google cannot cause you great
               | suffering or injustice because it has little to no power
               | over you. Only a government or similar can truly cause
               | great suffering en masse.
        
               | LegitShady wrote:
               | its not an argument, its about the definition of the
               | word, and how you were word policing based on your
               | opinion that doesn't actually reflect the way the word is
               | used.
               | 
               | It wouldn't be an issue if you just had given your
               | opinion instead of demanding he stop using words, which
               | was the primary reason for my reply, because you
               | demanding other people stop using words is insufferably
               | arrogant.
        
               | pb7 wrote:
        
               | LegitShady wrote:
        
               | [deleted]
        
               | pb7 wrote:
        
               | LegitShady wrote:
        
               | MichaelCollins wrote:
               | > _Is it insufferably arrogant to ask people to stop
               | using insensitive, hateful, or discriminatory words?_
               | 
               | When that word is 'dystopia', yeah. Getting this offended
               | about a megacorp being called dystopian is insufferable.
               | Whatever your relationship is to Google, it doesn't
               | warrant this level of personal attachment. You're acting
               | like he insulted your own mother or something.
        
               | pb7 wrote:
               | I'm not offended in the least, I'm just tired of reading
               | melodramatic takes from people who haven't experienced
               | any hardship. It's a common theme here and I want it to
               | be better. Let's attribute the correct level of concern
               | to things instead of calling keeping track of people who
               | defrauded you "dystopian". There's literally a war
               | happening and an actual real government cutting off
               | communications to its people so that they can't protest,
               | let's focus on _that very real_ dystopia.
        
               | MichaelCollins wrote:
               | > _insensitive, hateful, or discriminatory_
               | 
               | That's how you characterized it. You're clearly offended,
               | that's why you're throwing around DEI buzzwords.
        
               | pb7 wrote:
               | I wasn't referring to dystopia being any of those, I was
               | making the point that requesting certain words not be
               | used is fine and common.
        
           | ajross wrote:
           | How would deleting the account in question help anyone,
           | though? Or are you saying that after deleting, they would
           | then be allowed to re-register after a ban? Isn't that just
           | isomorphic to demanding Free Ban Evasion for All?
        
         | notimetorelax wrote:
         | Well, the law is usually on the side of the young. Younger you
         | are lighter is the punishment, here it seems to be the reverse.
        
         | marcosdumay wrote:
         | > As a business you shouldn't have to give second chances to
         | people who blatantly defraud you
         | 
         | Just to point the obvious, but corporations do not have any
         | inherent right, and this specific one is already denied on some
         | circumstances.
        
           | shp0ngle wrote:
           | Corporations are people too
        
             | tmpz22 wrote:
             | People who can't be put in prison as a deterrent, who can
             | be dissolved, sold, etc
        
               | macrolime wrote:
               | It's not just corporations who can be dissolved. Any
               | person can, for example by entering an acicid hot spring
               | in Yellowstone.
        
           | MichaelCollins wrote:
           | In which circumstances are companies not allowed to ban
           | people for fraud? Power and water utilities I guess?
        
       | smsm42 wrote:
       | Yet another step sleepwalking into the dystopian future. Sure,
       | it's some ad account, who cares. But imagine one of the digital
       | ID projects going mainstream, and the government adopting it, and
       | you doing something as a kid banning you from every payroll
       | system supporting this particular digital ID scheme. And there's
       | nobody to talk to. It's just the way it is.
        
       | shadowgovt wrote:
       | Probably best not to do that then.
        
         | Hizonner wrote:
         | Yes, it is very unwise to use any Google product or service for
         | any business purpose.
        
           | shadowgovt wrote:
           | It's very unwise to lie to a service provider when they
           | explicitly ask, especially when setting up an account where
           | money will change hands. That is technically actual fraud.
           | 
           | Google's not gating out under-18-year-olds for fun: they're a
           | business, they'd _love_ to make more money. Contract law in
           | the US forbids people under 18 from entering into broad
           | categories of contract, and Adsense use operates under
           | electronic contract between user and Google where money
           | changes hands in both directions. Google opens themselves up
           | to _huge_ liability if they inadvertently do business with a
           | minor, which is why they 're so paranoid about the lock-out.
        
             | Hizonner wrote:
             | > That is technically actual fraud.
             | 
             | That would depend on whose laws you were applying. In a lot
             | of places, fraud requires a misrepresentation that's
             | actually material to the transaction, and a court could
             | come down on either side of the question of whether the
             | user's age was material in the necessary way.
             | 
             | > Google opens themselves up to huge liability if they
             | inadvertently do business with a minor, which is why
             | they're so paranoid about the lock-out.
             | 
             | No, they really don't. They _might_ open themselves up to
             | _limited_ liability if they let a minor do something that
             | lost said minor money. They also might not be able to
             | enforce some of the  "take it or leave it" provisions of
             | their terms against minors (of course, in a sane legal
             | system they wouldn't be able to enforce those terms against
             | _anybody_ , but you don't see many if any sane legal
             | systems).
             | 
             | But they do not open themselves up to " _huge_ liability ".
             | 
             | Nonetheless, they don't choose to take even those small
             | risks. Mostly, I suspect, because the response wouldn't be
             | automatable. Google _hates_ anything that 's not
             | automatable, and vehemently resists manually fixing
             | anything. That applies to interacting with adults, too, and
             | to cases where you haven't even actually violated their
             | policies, but the automation happens to be wrong, which
             | happens all the time.
             | 
             | Which is why nobody of any age should be depending on
             | Google.
        
               | shadowgovt wrote:
               | At Google's scale, these aren't small risks.
               | 
               | How expensive would it be to defend these cases in court
               | N times per day in different of jurisdictions? It to have
               | them aggregated into class action?
        
             | code51 wrote:
             | If Google was so worried about this, their AI and behavior
             | analytics can %99.9 know you are underage. They could show
             | a BIG RED alert multiple times about this. Plus, I don't
             | see heavy upload traffic from these young people becoming a
             | liability on their end which is basically free work.
        
               | shadowgovt wrote:
               | "Free work" of children is "child labor."
        
             | fsckboy wrote:
             | > _especially when setting up an account where money will
             | change hands. That is technically actual fraud_
             | 
             | no, that's not fraud. It might be an element of fraud if it
             | was a loophole you were exploiting to use the account for
             | some fraudulent purpose, but fraud requires theft or
             | similar, not just technical violations of terms.
        
             | eastbound wrote:
             | All minors set up a Youtube channel at one point and a lot
             | of them use Adsense.
        
               | shadowgovt wrote:
               | Do you mean use Adsense as per policy (by linking the
               | account of someone over 18) or do you mean lie to Google?
               | 
               | The latter might be true, but every time Google becomes
               | aware of it they will cancel that account as quickly as
               | they can.
        
             | Falling3 wrote:
             | > Google opens themselves up to huge liability if they
             | inadvertently do business with a minor, which is why
             | they're so paranoid about the lock-out.
             | 
             | What liability is that? Genuinely asking because I've never
             | heard that concern.
        
               | shadowgovt wrote:
               | The "under-18-year-olds can't enter into contracts" laws
               | are, broadly speaking, derived historically from child
               | labor protection concerns, and tend to be state-level
               | law.
               | 
               | There's very real risk that legitimizing a contract with
               | a child opens Google up to expensive-to-litigate criminal
               | liability.
        
               | wnoise wrote:
               | Children technically can enter into contracts. But
               | they're voidable contracts, so it's essentially no upside
               | and only downside for those that would contract with
               | them.
        
       | mynegation wrote:
       | I've never used AdSense, so might be a stupid question, but how
       | do they identify you? Are you supposed to give them some lifetime
       | identifying information like SSN? Everything else like email,
       | name, address can be changed.
        
       | damidekronik wrote:
       | I
        
       | tsrand0m wrote:
       | I wanted to comment on the parent thread but it's already locked.
       | 
       | "Cannot the boy withhold payment until he turns 18 years? He will
       | lose it to inflation and all but at least he will get some due,
       | right?"
       | 
       | It's a little weird not being able to suggest a solution when my
       | whole life runs on Adsense money.
        
         | jgilias wrote:
         | Apparently this is not possible. Because it's not possible to
         | verify the account, as the person doing the verification has a
         | different birthdate than what's associated with the account.
        
       | djhworld wrote:
       | My friend ran into this recently, he signed up to Paypal in like
       | 2003, probably to sell games or something on eBay for a bit of
       | cash.
       | 
       | He's in his mid thirties now, and Paypal banned his account
       | without warning, when he phoned them up they said it was because
       | he was under 18 when he signed up.....19 years ago.
        
         | f1shy wrote:
         | Sometimes the "justice" can be slow... In e-bay I assume you
         | can sing up again with a different mail and second name or so.
        
         | andromeduck wrote:
         | Wow... I know like 10-20 people who did that too for getting
         | used parts and collectables in highschool.
        
       | xg15 wrote:
       | > _Your son 's account is now in limbo - it can't be verified,
       | closed or paid out. It can only be abandoned but it will still
       | technically be active as AdSense think he is over 18 - he
       | declared that to be the case._
       | 
       | Of course it can't be verified _now_ , but what would prevent the
       | son from completing the verification in a few years when he is
       | actually 18?
        
         | butterguns wrote:
         | Presumably because the Date of Birth on the account is
         | immutable, and the son's ID (even when he becomes 18) will
         | never match it?
        
           | [deleted]
        
           | xg15 wrote:
           | Ah, that would make sense. Thanks!
        
       | donatj wrote:
       | I had a similar thing happen to my Yahoo account in ~1998-1999.
       | After I'd been using it for a couple months they decided to ask
       | everyone "Are you over 13?" and being a foolish honest child I
       | selected "No".
       | 
       | Permanently locked out. Tried to get back in after I turned 13,
       | no luck. Well crap.
       | 
       | That's literally how I ended up `donatj` instead of `jdonat`
       | basically everywhere - got permanently locked out of
       | jdonat@yahoo.com
       | 
       | I have a fair number of active accounts _to this day_ that I 've
       | had since before I was 13 _cough_ ebay _cough_ in the late 90s. I
       | 'm scared one day they're going to cross reference the creation
       | date with my current age and be jerks about it.
        
       | dheera wrote:
       | Just get a new life? Change your legal name, address, get a new
       | passport, ...
        
       | pazimzadeh wrote:
       | I received a lifelong ban on using Google Ad products when I was
       | 16 after experimenting with clicking my own ads (and asking my
       | high school friends to click on them). I remember the account
       | accumulated almost $80 before Google detected the suspicious
       | activity and banned me.
       | 
       | Given that this was 16 years ago, it would be nice to get second
       | chance..
        
         | cavisne wrote:
         | Now apply that logic to billions of users...
        
         | no_butterscotch wrote:
         | I have a friend that was banned when he was a teenager too.
         | Might be common.
        
         | monksy wrote:
         | This is also a case for online play on xbox and playstation.
         | You have kids trying to shittalk.. and trying to be edgy. (They
         | have very little life experience to understand why their words
         | are wrong or hurtful). However, some of these bans completely
         | wipe out their entire console.
         | 
         | It's pretty shitty to do a life time ban on their accounts for
         | minor things like that.
        
         | jeffbee wrote:
        
           | testfoobar wrote:
           | Perhaps you did not note that the banned person was 16 years
           | old. There should be very few actions with life long
           | consequences for any 16 year old. Their prefrontal cortex is
           | not fully developed. They experiment and engage with the
           | world to learn its boundaries and limits.
           | 
           | Click fraud for $80 when 16yo does not warrant a lifetime
           | ban.
        
             | doodlesdev wrote:
             | I beg do differ. When I was a kid I used to have a YouTube
             | channel with AdSense. Difference being I actually read the
             | ToS and decided that it would be my parents channel, only I
             | would be recording. Never clicked on my channels ads (in
             | fact that's when I started using AdBlockers, for the sole
             | purpose of not generating fraudulent ad revenue).
             | 
             | Reading at 16 years old is not that hard. I created that
             | YouTube channel much earlier than that. I also don't
             | believe that as I aged I have magically understood better
             | the worlds boundaries and limits.
             | 
             | Mind you, 16 years old is enough to drive in some places.
             | Enough to work in others. And also enough to drink in some
             | others. It's just not that young and people should take
             | responsibilities for their actions.
             | 
             | Principles and values are something that's established
             | early on in someone's life. If someone doesn't care for
             | defrauding a company of $80 when they are 16 years old, I
             | don't honestly believe they deserve a second chance.
        
               | stjohnswarts wrote:
               | This idea of never forgive, never forget is why the USA
               | has the highest incarceration rate in the world.
               | Punishment is the singular goal, and rehabilitation is
               | considered weakness. This kind of thinking is antisocial
               | and serves no purpose other than some kind of revenge
               | fantasy.
        
               | lupire wrote:
               | Nah, US incarcerated is due to deep-seated racism and
               | profit motive.
        
               | pazimzadeh wrote:
               | I think that's somewhat true except in
               | business/entrepreneurship, where the US seems way more
               | forgiving to failure than Europe. Bankruptcy is also more
               | common and it seems to me that people in the US respect
               | having tried hard and failed hard more than having no
               | failures on your resume.
        
               | xboxnolifes wrote:
               | Are you making the claim that since you didn't make a
               | mistake at 16 that no other 16 yo can make mistakes? As
               | well as the claim that any mistakes made at 16 means that
               | the person will forever repeat those same mistakes for
               | life?
        
               | Devasta wrote:
               | He spent his teenage years reading terms and conditions,
               | let not pretend he didn't make mistakes.
        
               | f1shy wrote:
               | Best possible response. Thank you.
        
               | rideontime wrote:
               | but... you also committed fraud, you just got away with
               | it...
        
             | filoleg wrote:
             | Agreed. That + the offense itself is rather stupid minor.
             | The user didn't defraud people out of a lot of money, the
             | user literally just had a few classmates click on an ad,
             | made $80 (that I bet weren't paid out anyway, because the
             | account got banned), and now they are banned for life.
             | 
             | At the very worst, I would say a more fair punishment would
             | be a ban for a year or until they reach the age of 18
             | (whichever comes later out of those), especially given it
             | was the first offence.
        
               | sokoloff wrote:
               | Though I agree with your judgment of what would be more
               | fair, for me it doesn't extend to compelling a private
               | entity to enter into a contract with another private
               | entity.
        
             | kweingar wrote:
             | I wish people showed more grace to young people.
             | 
             | Another example along your lines: many were quick to
             | declare that the chess player Hans Niemann ought to be
             | banned from the sport because he admitted to cheating at
             | online no-stakes chess games when he was 16. He is accused
             | (without evidence) of cheating again, and people are
             | latching on to the "once a cheater, always a cheater"
             | mentality.
        
               | lupire wrote:
               | He's 19. He cheated and then lied about it, and continued
               | lying about it until very very recently, and credibly
               | allegedly is still lying about it. His coach is also an
               | unapologetic cheater in a Titled tournament. He deserves
               | to still be on probation, not playing with world
               | champions.
        
           | MichaelCollins wrote:
           | > _Personally I 'm glad that people with a demonstrated
           | history of fraud are excluded from the ad market_
           | 
           | If only corporations were held to such a rule..
        
           | acheron wrote:
           | Exactly. The leopard doesn't change its spots.
        
             | dumbfounder wrote:
             | I had Google shutdown my Adsense account and they didn't
             | ever reveal why, I think they just didn't like the site it
             | was on (A twitter picture search engine) but they never
             | told me. I certainly didn't think I was doing anything
             | nefarious, but maybe my site wasn't supposed to be
             | displaying ads. They kept my money (like $3k) and I am
             | pretty sure I can't ever use the service again, but I
             | honestly haven't tried.
             | 
             | I also get a letter every so often (this was 10+ years ago)
             | from one of the big auditing firms that I have money in my
             | google account and I just need to go claim it by logging
             | into the account I can't login to anymore.
        
           | tedajax wrote:
           | Now this is the kind of unhinged, unnuanced take I come to HN
           | to read, bravo.
        
         | lupire wrote:
         | Who is banned? Your first @gmail.com address?
         | 
         | If you weren't 18, how did they know who you were?
        
           | pazimzadeh wrote:
           | Yes. I have not tried using a different gmail address. I am
           | not sure if they have my SSN on record or not, it was a long
           | time ago, I don't remember what information I gave them but I
           | did use my real name.
        
       | hilyen wrote:
       | Utter bullsh1t. Google needs to be broken up.
        
       | tbbfjotllf wrote:
       | I tried starting a blog as a kid, I tried monetizing it using
       | Adsense, my application never got accepted, but somehow my
       | account ended up active for 5 minutes before my application got
       | rejected again. I abandoned the blog, and on visiting it after
       | two years, I found out it's showing ads with an adsense account
       | that shouldn't be showing ads, and then I was banned. I would
       | never know if it was because I was still a minor or because
       | Google bots didn't do a very good job.
        
       | omniglottal wrote:
       | Why must we continually revisit the pragma for _why_ to treat
       | people as innocent until proven guilty?? Yes, it takes more
       | effort and, yes, there is more apparent /immediate risk, but the
       | rationale is sound, given dynamics of any system needing
       | generalized governance. It doesn't matter that it's lawful for
       | these corporations to circumvent and entirely go against the
       | patriotic creed of the country where they're founded and operate
       | - the matter is still relevant - the principle exists for _very_
       | good reason, and is applicable to more than just government. What
       | happened to  "doing the right thing" regardless of shortsighted,
       | incomplete rationale being applied and (unfathomably) acceptable
       | to people whose very livelihood hinges on this ongoing
       | presumption of innocence?
        
       | tssva wrote:
       | Google does allow you to change the birthdate for your Google
       | account. They could try letting the account sit in limbo
       | unverified until the kid is 18, change the birthdate and then
       | verify the account.
        
       | bell-cot wrote:
       | IANAL, but...
       | 
       | - Is the '18' adjusted when the local age of legal majority is
       | not 18?
       | 
       | - Are there jurisdictions where this policy is in clear conflict
       | with local law or case law?
        
         | cmeacham98 wrote:
         | - Is the '18' adjusted when the local age of legal majority is
         | not 18?
         | 
         | I believe it will be increased if the age of majority is above
         | 18, but has a lower limit of 18 even if the local age of
         | majority is below that.
         | 
         | - Are there jurisdictions where this policy is in clear
         | conflict with local law or case law?
         | 
         | I'm not sure how it could be, generally companies are allowed
         | to ban a customer for almost any reason (with certain rare
         | exceptions). I'm not aware of any jurisdiction where "I lied
         | about my age when I was a kid" is a protected class.
        
         | Kye wrote:
         | Google is ultimately subject to the laws of the US where it's
         | 18 at the federal level. It also doesn't really matter: if the
         | policy says 18, it's 18.
        
           | Hizonner wrote:
           | Google is subject to the laws of every jurisdiction in which
           | Google operates. Furthermore US law doesn't actually require
           | Google to refuse to do business with minors. So if a
           | jurisdiction had some rule that was contradictory to Google's
           | policy (which I doubt), then Google would have to comply.
        
             | jacques_chester wrote:
             | I suspect the difficulty is that it's legally difficult to
             | enforce contracts with minors. Easier to just refuse to
             | deal with them.
        
       | code51 wrote:
       | A 13-year-old boy sets up Adsense for his Youtube channel and his
       | father is told that his son is now banned from Adsense/Admob for
       | a lifetime.
       | 
       | This is what you get when you have no humans in the loop.
        
         | pcai wrote:
         | What would having a human in the loop accomplish in this case?
         | Doesn't strike me as the poster child of a massive injustice
        
           | sct202 wrote:
           | Human in the loop could redirect payments to their parent
           | without a lifetime ban. Children do unwise things all the
           | time.
           | 
           | Google's growth rates are starting to plateau, and they might
           | want to revisit the legion of people they've robobanned from
           | spending on their platforms.
        
             | TylerE wrote:
             | The problem is minors can't legally enter into binding
             | contracts (with a very small number of exceptions, none of
             | which this even approaches)
        
               | josephcsible wrote:
               | That'd be a reasonable argument to ban minors until they
               | turn 18, but not after that.
        
               | romwell wrote:
               | No, the problem is that Google doesn't have a human being
               | to tell the kid "have your parents contact us".
        
             | shadowgovt wrote:
             | It may not be possible for Google to do that redirect
             | without incurring legal liability.
             | 
             | Fraud occurred here. Google just shuffling the shells might
             | be aiding and abetting fraud.
             | 
             | (The law here isn't set up just to protect Google; nor is
             | it set up to just protect the kid. It ties into broader
             | societal protections against child exploitation and child
             | labor. So Google runs the risk of tripping over criminal
             | liability, in which case the end result is no longer in the
             | hands of any of the immediate parties. Their policies are
             | maximally paranoid to avoid that outcome).
        
               | romwell wrote:
               | >It may not be possible for Google to do that redirect
               | without incurring legal liability.
               | 
               | Utter nonsense.
               | 
               | "Hold on, you are 13? Get your parents to call us,
               | they'll have to set up that account for you"
        
               | code51 wrote:
               | a) Unpaid balance could just be refunded to advertisers.
               | 
               | b) Worries about child labor: already happened. Google
               | profited from his activity already. It's just the kid not
               | receiving anything.
        
           | blondin wrote:
           | they wouldn't have banned the kid for life?
        
           | treffer wrote:
           | Got banned from Amazon on my first purchase. For some reason
           | the payment bounced even though everything should have been
           | fine (correct payment details, enough money in the account
           | etc).
           | 
           | Complained and got unbanned.
           | 
           | AWS has even a notary(!) based process to recover accounts.
           | 
           | It is pretty normal to recover bad things on non-Google sites
           | by getting a human into the loop, especially if money is
           | involved.
        
             | forgotpwd16 wrote:
             | AWS support has left me really impressed. They were
             | answering inquiries even when started and was playing
             | around a free-tier account. (Even got a refund for a charge
             | due to forgetting some stuff running beyond the free-tier
             | limit.) Not surprised they dominate the cloud segment and
             | GCP barely reaches two-digits usage.
        
               | kylebyproxy wrote:
               | > forgetting some stuff running beyond the free-tier
               | limit
               | 
               | Weird, they banned my account for that. Tried AWS when it
               | was brand new and assumed they'd just drop the instance
               | when the free tier expired.
        
         | evilotto wrote:
         | If the 13-year old had killed someone, they could be prosecuted
         | as a minor and they would go to juvie and their record would be
         | sealed after they turn 21 and they could get on with their
         | life.
         | 
         | But stealing a trivial amount of money from a corporation, well
         | that's certainly deserving of an Internet Death Penalty.
        
           | joshstrange wrote:
           | > But stealing a trivial amount of money from a corporation
           | 
           | It was only $300 and it was never paid out (since it needed
           | more verification to pay out). If anything Google /made/ and
           | extra $300 (they made more than that since the $300 is after
           | their take). Also it wasn't "stolen" it was earned on a YT
           | channel.
        
             | judge2020 wrote:
             | > If anything Google /made/ and extra $300
             | 
             | Not really, since they can cash it out when they're 18, and
             | unclaimed but earned funds on an active but unverified
             | AdSense account don't just disappear into the ether - so on
             | Google's balance sheet, they don't have an extra $300.
        
               | joshstrange wrote:
               | I'm pretty sure that's the whole point of this issue
               | though right? The account is burned forever because it's
               | stuck in limbo. I think there would be less
               | consternation/anger if the kid just had to wait till they
               | were 18 but the way the support forum reads this account
               | is forever "in limbo" and even turning 18 won't fix that.
               | 
               | Surely Google writes off old "debts" after a period of
               | time. Maybe not? I guess they will make interest off it
               | at a minimum.
        
               | judge2020 wrote:
               | > but the way the support forum reads this account is
               | forever "in limbo" and even turning 18 won't fix that.
               | 
               | I think this is poor writing from the 'Product Expect'
               | person - the 13 year old already has an adsense account
               | that is 'active' but 'unverified', but verification is
               | still possible.
               | 
               | > If he tries to apply again when he is 18 he will be
               | refused on the grounds of already having an account, even
               | though he will have abandoned it, it's still there.
               | 
               | but he's not re-applying, just verifying the existing
               | account. The parent here did not indicate that
               | 'verification' is now unavailable, just that the parent
               | can't input their own name into the verification form.
        
               | joshstrange wrote:
               | I hope you are right, that's not how I read the reply but
               | I really do hope he can "fix" this when he turns 18.
        
             | marcosdumay wrote:
             | Yep, if anybody stole some money, it was Google.
             | 
             | If the teen entered into a lied about his age in a labor
             | contract, performed the labor, and the employer hold the
             | money after discovering the correct age, he would probably
             | end in jail. Yet it's almost the same situation.
        
         | stjohnswarts wrote:
         | And no escape hatch (google policy is 1 and done) when the
         | automated system goofs seals the deal
        
         | SpicyLemonZest wrote:
         | _Was_ he told this? The submission appears to be a user comment
         | from some anonymous guy named  "busterjet", describing what
         | would happen in a hypothetical scenario. There's no indication
         | that such a scenario has actually happened or that busterjet
         | represents Google.
        
           | code51 wrote:
           | You're right, this person does not represent Google but
           | here's the hard truth:
           | 
           | Google does not offer Adsense/Admob support for ordinary
           | people. No way to reach them.
        
       | ianbutler wrote:
       | I've been banned on google ads for circumventing systems for
       | about 2 years now. This is apparently their highest offense and
       | to be perfectly honest I still have no idea what I did. I don't
       | think I've ever spent more than a couple hundred bucks on google
       | ads and one day I was just banned and my ads were stopped.
       | 
       | So as far as I can tell there's plenty of not so clear things
       | that will get you banned from google ads, don't build your life
       | and business around that advertising stream is what I learned.
       | 
       | That and that there are better advertising avenues for the niches
       | I tend to care about.
        
       | system2 wrote:
       | I love how Microsoft and Google threads ending with "This
       | question is locked and replying has been disabled."
       | 
       | Cowards.
        
         | josephcsible wrote:
         | A very strong rule of thumb is that whenever a conversation
         | gets locked, whichever side did the locking is in the wrong.
         | The other big place this applies is GitHub issues and PR's.
        
       | bornfreddy wrote:
       | Ah, Google. It baffles me that some companies even consider using
       | GCP - it is still the same company that kills products and has
       | abysmal customer support. AWS and Azure feel like a safer bet to
       | me. I wonder if Google will ever get their act together, or will
       | they go the IBM way?
        
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