[HN Gopher] Be critical or be corrupted
       ___________________________________________________________________
        
       Be critical or be corrupted
        
       Author : kiyanwang
       Score  : 201 points
       Date   : 2022-09-23 15:20 UTC (7 hours ago)
        
 (HTM) web link (www.cenizal.com)
 (TXT) w3m dump (www.cenizal.com)
        
       | deathanatos wrote:
       | One of the ... things ... that the article gets towards is that
       | there is "make customer's problem disappear" and "fix the root
       | cause/bug". And so many companies fail to make the distinction.
       | 
       | E.g., Azure: there's customer support, but they _only_ do the
       | "make customer's problem (or really, the ticket) disappear" side
       | of it. Woe be unto you should your problem be caused by a bug in
       | Azure: _they have no means of dealing with that._ Eventually the
       | ticket dies -- usually because my patience has limits -- and I am
       | sure they count that as a  "win". Ticket closed, after all ...
       | even if my problem is no longer a problem b/c I've just abandoned
       | ship.
       | 
       | And the amount of software/stuff out there with no means to
       | report bugs/defects is rather astounding.
        
       | dredmorbius wrote:
       | For excellent insights into the use, misuse, and gaming of
       | statistics, from the source, I'd strongly recommend David Simon's
       | lecture "The Audacity of Despair", presented at UC Berkeley on 10
       | December 2008. It's long at 70 minutes, but quite solid.
       | 
       | I'd seen this several years _before_ watching the series, and it
       | was this lecture specifically which sold it to me.
       | 
       | <https://yewtu.be/watch?v=nRt46W3k-qw>
       | 
       | The bit on statistics starts at about 8m20s.
       | 
       | Nutshell: _If you want to find out where the dirt is done, parse
       | some statistics.... I learned as a reporter to start despising
       | statistics and to regard anything that was ever cited to me in
       | advance of an argument as dubious just because somebody was
       | pulling it out and using it. I was that cynical about it. As I
       | got better as a reporter I realised that as soon as any of our
       | institutions create a means of measuring how things are going in
       | terms of quality, someone will run behind them within the
       | institution to destroy that statistic as a meaningful measurement
       | of anything._
       | 
       | There's exposition around this both ahead and after, and again,
       | there's a ton of meat in this talk.
        
       | bergenty wrote:
       | I was looking for a solution to the problem posed but found none.
        
         | inquist wrote:
         | Strive to clarify fundamental goals.
         | 
         | Consider possible second-order effects of policy decisions.
         | 
         | Reevaluate intermediate goals after observing their effects.
        
         | kashkhan wrote:
         | The system of employment is the problem. Drug dealers and
         | police are employees and they cannot win. While the system has
         | power employees have none.
         | 
         | Mike, Bubbles, Bunny, Omar, Hauk, etc are not employees or get
         | out and they win or at least get out to live their own lives as
         | they want.
         | 
         | Independent Entrepreneurship is the only way out. It may not
         | work, but you have a chance,
        
           | lupire wrote:
           | Bubbles is a desperate addict. Omar is dead before 40 and was
           | hiding his sexuality.
           | 
           | These are not successful lives.
        
             | kashkhan wrote:
             | Everyone dies. Better to live free and die young then have
             | a long life as a slave.
        
               | MichaelCollins wrote:
               | All addicts are slaves. Don't glorify it.
        
               | kashkhan wrote:
               | better an addict than a slave to another man.
        
               | MichaelCollins wrote:
               | I assure you, it is better to be a housed and healthy
               | 'wage slave' than a homeless heroin addict.
        
           | woodruffw wrote:
           | There are many valid interpretations of The Wire's themes,
           | but I dare to suggest that "hustle grindset" is not one of
           | them.
        
             | kashkhan wrote:
             | Its not hustle grindset. Its be out and do what you want.
             | 
             | Wage slaves usually work harder to survive. You could go
             | out and live in a van and not hustle at all.
        
               | woodruffw wrote:
               | These are your views, which are not particularly
               | reflected in the show: Bubbles spends most of the 4th
               | season being brutalized because he's "too" independent.
               | Hauk is tossed around by political winds, while his
               | friend Carter advances while doing _good police work_ in
               | the context of a larger department. Omar, as another
               | commenter point out, just dies. Bunny is spiked and left
               | out to dry by the bosses, and is mostly characterized by
               | his own nihilism in the 3rd and 4th seasons.
               | 
               | Not all survive, and those that do do not particularly
               | thrive.
        
               | kashkhan wrote:
               | like i said, there is only a chance on the outside.
               | inside there is no chance, but most people are happier on
               | inside and too afraid to leave.
        
           | robocat wrote:
           | > Independent Entrepreneurship is the only way out
           | 
           | Entrepreneurs are systematic slaves too - that is one point
           | of The Wire.
           | 
           | Everyone is embedded in a society, a system, and our choices
           | take us down paths that control the rulesets that apply to
           | us. You can escape certain rules, but you get other rules in
           | exchange (in my experience).
        
           | UncleMeat wrote:
           | Herc is not a character to be emulated. He is a brutal and
           | vicious officer when he is a cop and when he gets out he does
           | private security for an organization that causes ever more
           | harm to society.
        
             | kashkhan wrote:
             | He goes to a better job. Terrible person, but successful
             | employee.
        
               | UncleMeat wrote:
               | I'm really not sure that is worth looking at positively.
        
         | pastacacioepepe wrote:
         | It's an analysis and I find the comparison with The Wire quite
         | interesting. There is no rule or law requiring a solution to be
         | proposed with every analysis of a complex problem.
        
           | spaetzleesser wrote:
           | "There is no rule or law requiring a solution to be proposed
           | with every analysis of a complex problem."
           | 
           | Exactly. I much prefer a good analysis without a proposed
           | solution.
        
         | cjcenizal wrote:
         | Hi, author here! I wish I had a solution to this problem! The
         | idealistic side of me wants everyone to "think critically". Of
         | course if all humans were critical about the decisions they
         | made and their effects on the systems around them
         | (organizations, society, environment), we probably wouldn't
         | have wars and global warming.
         | 
         | So that won't scale beyond the individual, which might be
         | acceptable from a Stoic perspective but I doubt that's the
         | solution you're looking for.
         | 
         | Oren Ellenborgen shared my post in today's edition of Software
         | Lead Weekly [1], and in his summary of the post he suggests
         | using Key Failure Indicators (KFIs) to counterbalance Key
         | Performance Indicators (KPIs). From what I understand, the idea
         | is that you observe metrics of success but you also observe
         | metrics of health, and take action if the former starts
         | degrading the latter.
         | 
         | For example, if you want to deliver features more quickly, you
         | might measure the time between a change is submitted for review
         | and the time it's deployed. But if you're concerned that this
         | could degrade quality, you could also measure the number of
         | defects that are identified. If defects increase as delivery
         | time decreases, this indicates the success metric is causing
         | some undesirable behavior. Hope this helps.
         | 
         | [1] https://softwareleadweekly.com/issues/513
        
           | dredmorbius wrote:
           | You might care to listen to David Simon's own take on
           | statistics and measurement:
           | 
           | <https://yewtu.be/watch?v=nRt46W3k-qw>
        
       | formerkrogemp wrote:
       | Believe in the false dilemma or else?
        
       | draw_down wrote:
        
       | mdip wrote:
       | OH how I can relate to the sentiment expressed in "Rise of the
       | Rotation".
       | 
       | On the surface it sounds perfectly reasonable. As the author
       | explains, it's falls apart quickly. There's still going to be
       | people that will make the argument that, given the author's
       | specific example, that "it gives everyone a more complete
       | understanding of the product to work that way". It's wrong (I'll
       | elaborate if required). But I can hear it.
       | 
       | This affected me in a way, though, that is even _more_
       | unreasonable --  "The Wire" rotation example, it'd be like ... I
       | don't know ... having the person who designed the guns the
       | department uses participate in the "murder investigation
       | rotation".
       | 
       | Due to a company acquisition, I found myself kludged into an
       | Architecture Engineering team ... I was/am a developer. This
       | happened because Infrastructure[0] didn't want to lose their
       | developer (me[1]) and my role at this place over 17 years had
       | expanded to the point that I fit on any team and no team. I
       | gathered I was put in Arch due to my elevated title (and a
       | misplaced concern of insulting me) and because that specific team
       | because it had "unix guys"[2], they often know how to write shell
       | scripts, which are kind of ... oh, and this other guy is a
       | developer in Ops, too -- completely different
       | language/framework/tech -- but ... it quacks like a duck?
       | 
       | They had a two-week on-call rotation between 5 (now 7) men. I
       | managed to hold off being worked into it for half a year using
       | the same argument: "I support write software in .NET for Windows,
       | your legacy team supports software on Unix/Linux. I expect to be
       | woke up at 3:00 AM if anything of mine fails, all the time and
       | nobody on your team is qualified to log into the box let alone
       | troubleshoot it ... and vice versa".
       | 
       | The first few days of my first on-call rotation consisted of
       | being woken up at 2:00 AM for some server-or-another, me finding
       | someone capable of resolving it, then finding their off-hours
       | contact info, and about 20 minutes later apologizing to them,
       | repeating what I was just told and going back to sleep. My
       | toddler (at the time) could have done that part of my job. I
       | repeated my difficulties in "actually being useful on-call" to my
       | manager during that week at our 1:1 (to which I was brushed off,
       | again), but included my difficulties in "finding people to call"
       | ... he must have thought he found an easy win, there, because he
       | nearly cut me off half-way through with a "Just call my cell if
       | you run into trouble with that." So my _new_ on-call work flow
       | became: (1) Wake up at 2:00 AM to a ringing phone, (2) Write down
       | the ticket number, (3) wake up my boss to find out who to call,
       | (4) thank him, finishing the call off with  "He's more likely to
       | answer if you call, would you mind relaying the ticket number to
       | him for me?" It reduced my TTRTB (Time-to-return-to-bed) from
       | 10-15 minutes to far less than 5.
       | 
       | That insanity was the biggest factor in why I left but _not_
       | because of the apologizing /dislike of it all. My boss knew he
       | was operating in a tricky spot. If his boss knew I was even
       | slightly unhappy with being on-call, I'd be taken out and he'd
       | have taken grief. His options were (a) explain to the rest of the
       | team that "this guy and this other guy don't do anything
       | resembling your work so rather than add them as one more delay to
       | waking you up (or worse, breaking something), they're going to
       | manage on-call for their own apps amongst themselves and not be
       | part of our on-call" or (b) continue to accept calls from me at
       | 2:00 AM reminding him of how dumb it was to put me on call. He
       | chose the latter. And as I evaluated their (much larger than the
       | company I had come from in the merger) IT operation, I saw a
       | pattern of "because that's how we have always done it" and
       | similarly ridiculous -- astronomically expensive at times --
       | operational choices. That culture was pervasive throughout IT
       | because the merged company had far more people (2:1?) that made
       | up the new organization because -- despite the companies having
       | similar IT services/quality -- we operated better ... with far
       | fewer people.
       | 
       | [0] We basically had Infrastructure/Architecture and Development.
       | Technically Infra/Arch were two distinct VPs reporting to
       | whatever the title was of the interim person considered "the
       | C-Level over IT" during those months of the integration.
       | 
       | [1] And I wanted _nothing_ to do with  "Enterprise Development"
       | at this place.
       | 
       | [2] I wrote nothing that ran directly on Linux/Unix at that time.
        
       | RajT88 wrote:
       | > The department measures crime in terms of felonies, so they
       | show a reduction in crime by reclassifying felonies as
       | misdemeanors, thus letting violent criminals off the hook.
       | 
       | This threw me for a loop.
       | 
       | I asked a contact on the PD of a neighboring town some years back
       | how Naperville, IL is consistently the lowest general crime rate
       | and "Safest Town in America", and this was the answer.
       | 
       | Having lived there and heard the stories about police
       | interactions with victims, I believe it.
        
       | civilized wrote:
       | Okay article, but lacking depth, especially in the
       | recommendations of what we can do.
       | 
       | > We can carefully design our metrics and think critically about
       | the behaviors we expect them to incentivize
       | 
       | In The Wire, the metrics _are_ carefully designed. Homicide
       | clearance rate is a great, practical metric. _Everyone_ is
       | thinking, _very_ critically, about the behaviors they expect the
       | metrics to incentivize.
       | 
       | > We can extend self-awareness and critical thinking to all
       | decisions made within an organization.
       | 
       | In The Wire, everyone is _very_ self-aware and thinking _very_
       | critically about the decisions made within the organization.
       | 
       | > We can look beyond metrics by qualifying success and failure.
       | 
       | In The Wire, _everyone_ is looking beyond the metrics.
       | 
       | The problem with the BPD in The Wire isn't a lack self-awareness
       | and critical thinking. It's that so many people are using their
       | self-awareness and critical thinking to maximize their self-
       | interest rather than the mission of the organization.
        
       | Joel_Mckay wrote:
       | Corruption is within all power structures without exception... It
       | is often not a character trait as many wrongly assume.
       | 
       | In general, compartmentalizing a few clear limited-scope areas
       | for each team member is an effective management task. In this
       | manner, there is direct accountability when something goes wrong,
       | and a user-base focuses attention on a flaw... a growing number
       | of regression tests helps some do their job properly... rather
       | than sidetrack the rest of the team.
       | 
       | This can be brutal to laggards getting hazed, but a blessing to
       | senior staff now avoiding spending half the day reverting
       | garbage. ;)
        
       | woodruffw wrote:
       | This is a good summary of a _specific_ motif in The Wire, but I
       | think it misses the larger message of the show: that there is no
       | _institutional_ or even _individual_ difference between the two
       | recurring groups in the show (Baltimore 's police and drug
       | dealers).
       | 
       | In the show, both groups of individuals are subject to their
       | institutions: power figures come and go (and bring changes that
       | superficially alter the state of affairs), but the game
       | fundamentally remains the same. This repeats itself in every
       | explored institution: industry, schools, news, &c.
       | 
       | In other words: there is no avoiding "corruption," only moving it
       | around. The show's few "good" characters are characterized
       | primarily by the ways in which their _personal_ corruption does
       | or does not affect the corruption of the larger institution they
       | belong to (Daniels ' FBI investigation, for example, or Kima's
       | personal descent.)
        
         | pphysch wrote:
         | > there is no avoiding "corruption," only moving it around.
         | 
         | American culture, and to a lesser extent Western culture in
         | general, encourages this kind of corruption. If your culture
         | elevates individualism and freedom above social responsibility
         | and harmony, then your institutions will be systemically
         | corrupted by selfish individuals.
         | 
         | So yes, _given a culture that prioritizes individualism above
         | all_ , corruption is unavoidable.
         | 
         | In other news, a former CCP top government minister was just
         | sentenced to death for corruption. Incentives at work.
        
           | DoughnutHole wrote:
           | Except that those individualistic countries in the west have
           | some of the lowest rates of corruption and lowest perceptions
           | of corruption in the world. The supposedly less
           | individualistic countries of the east lag behind, including
           | China.
           | 
           | https://en.wikipedia.org/wiki/Corruption_Perceptions_Index
           | 
           | The Asian countries that _do_ match the west for low levels
           | of corruption (Japan, South Korea, Hong Kong, Singapore)
           | largely have a very obvious trait in common - wealth. The
           | least corrupt countries are all among the world 's
           | wealthiest, and the most corrupt all among its poorest -
           | regardless of how "individualistic" the country is.
           | 
           | The poorer a country is the more necessary are the advantages
           | to be gained by gaming the system. The weaker a country's
           | institutions the easier it is to get away with corruption -
           | hence the worst offenders being failed states like Syria and
           | Lybia. It's honestly fairly simple even without considering
           | culture.
           | 
           | If anything a more collective society is _more_ susceptible
           | to corruption (and I say this as proponent of big
           | government). The reason China hands out death sentences for
           | corruption is that an individual at the top of the
           | governmental organisations in China can do an _enormous_
           | amount of damage since the government directly controls the
           | apparatus of the economy and has a huge stake in every major
           | company. No governmental official in the west has as much
           | control over the societal purse as a high ranking official of
           | the CCP.
        
             | somenameforme wrote:
             | It's a _perceptions_ index, carried out by a Western
             | organization, polling almost exclusively other Western
             | organizations, that deemed Western nations are just
             | awesome. I am not suggesting that e.g. China is not corrupt
             | (nor that Denmark is not awesome), but I am suggesting that
             | it 's as objective as poll of Eastern organizations on the
             | same question - which is to say, not at all.
             | 
             | The unfortunate thing is that corruption is in many cases
             | all but impossible to prove or quantify. And in some cases
             | there is a mixture of corruption and genuine interest. As
             | one example a war that furthers national interests, but
             | also ensures rich rewards for companies of which you will
             | receive returns from (indirect or otherwise) ends up in a
             | balancing act of trying to measure immeasurables -
             | perceived self interest vs perceived national interested.
        
             | pphysch wrote:
             | Those Western "Corruption" ratings are deeply unserious.
             | Washington is totally, systemically corrupt. Lobbying,
             | insider trading, and the revolving door are all corrupt
             | practices that practically _define_ the Beltway.
             | 
             | Try winning even a local government seat without being
             | buddy-buddy with local "employers", media, and other
             | unofficial power brokers. That's not democracy.
        
               | DoughnutHole wrote:
               | The fact that your prime examples of corruption in the
               | west is Washington corruption and corruption in local
               | government indicates you don't have a grasp of what truly
               | endemic corruption is like in developing countries.
               | 
               | - Do you have to personally slip a DMV official several
               | times the actual required fee whenever you get your
               | license renewed to get them to even look at the
               | application?
               | 
               | - Do you have to directly bribe police officers to get
               | them to respond to your complaint? If you were pulled
               | over for a traffic offence would your assumed way out of
               | it be to personally slip something to the police officer?
               | 
               | - Do truckers have to routinely bribe state officials
               | when crossing state lines?
               | 
               | - Do local officials routinely illegally procure land via
               | the government purse for their own personal use?
               | 
               | - Are government officials ever bribed to declare someone
               | dead to allow someone to erroneously claim the totally-
               | not-dead person's property?
               | 
               | These are all pretty much regular occurrences in India -
               | a country that is basically _middling_ in terms of
               | corruption on a global scale. And don 't worry, they have
               | all of the high level local and national legislative
               | corruption that the US has as well, with the bonus of a
               | civil service and judiciary that are corrupt from the top
               | down to their roots.
               | 
               | Outside the west corruption isn't just government
               | officials making bad choices to satisfy their doners and
               | special interests (as bad and dysfunctional as that is).
               | In most developing countries it's a fact of day-to-day
               | life - if you are on the lower rungs of the social ladder
               | _you have to personally engage in corruption in order to
               | survive_. Getting a home, a business licence,
               | governmental documentation etc etc pretty much always
               | come down to either who you know or who you bribe. And if
               | you 're higher up you might be lucky enough to benefit
               | from it.
        
               | dasil003 wrote:
               | I'm dual citizen Brazilian / American, so I understand
               | what you mean about endemic corruption. That said, I
               | think the GP has a point that there is a more subtle
               | higher-level corruption of leadership that is potentially
               | even more damaging over the long term. This form of
               | corruption gets papered over and obfuscated precisely
               | because the beneficiaries are few, rich, and well-trained
               | in politics and PR.
        
               | andrepd wrote:
               | Absolutely spot on. What is the consequence of the fact
               | that in the US there is virtually no correlation between
               | the opinions of the bottom 80% poorer citizens about a
               | given bill, and the likelihood that bill is adopted?
               | While the correlation for the 0.1% wealthier is nearly
               | perfect? Is it less harmful than having to slip a tenner
               | to low-level officials.
        
               | noasaservice wrote:
               | - Do you have to personally slip a DMV official several
               | times the actual required fee whenever you get your
               | license renewed to get them to even look at the
               | application?
               | 
               | No, but rich companies can use "We are a job creator" to
               | get permission to ignore taxes for terms that are
               | effectively "indefinitely". We all end up paying more for
               | the top-end bribes. You just don't see it.
               | 
               | - Do you have to directly bribe police officers to get
               | them to respond to your complaint? If you were pulled
               | over for a traffic offence would your assumed way out of
               | it be to personally slip something to the police officer?
               | 
               | If you don't have property of any serious concern, the
               | police do not care. Nor are they required to fill out a
               | police report. What ends up happening are the middle and
               | upper classes with houses get the respect (no bribes),
               | and the lower monetary classes get laughed at.
               | 
               | - Do truckers have to routinely bribe state officials
               | when crossing state lines?
               | 
               | - Do local officials routinely illegally procure land via
               | the government purse for their own personal use?
               | 
               | https://www.forbes.com/sites/instituteforjustice/2021/10/
               | 25/...
               | 
               | So yeah, it's called Asset Forfeiture, and is how you get
               | abuses like https://en.wikipedia.org/wiki/United_States_v
               | ._$124,700_in_U...
               | 
               | Why need bribes when cops legalized blatant theft?
        
               | pphysch wrote:
               | It's an interesting phenomenon: the dwindling middle
               | class in the West frowns upon corruption even as it is
               | the lifeblood of the ruling classes.
               | 
               | Who do I gotta donate to? Which ZIP code do I gotta live
               | in? Which special "membership plan"/recurring bribe do I
               | have to pay to get access to decent social services?
               | 
               | America in particular has institutionalized corruption so
               | that it no longer resembles the bespoke form practiced in
               | developing countries. Media portrayals plays a big role
               | in this. After all, what is corruption but allowing
               | market forces to rule over human rights, justice, and
               | essential public services?
        
               | twblalock wrote:
               | Living in a certain zip code is not corruption, and
               | Americans don't need to bribe social services, or the
               | police, to get on with their daily lives without being
               | molested. There are many countries where that is not the
               | case.
        
               | short_sells_poo wrote:
               | I saw it described as:
               | 
               | The West is corrupt, but in a different way. Politician
               | can be bought for certain projects, people who control
               | the flow of money can be encouraged to let it flow more
               | one way than the other, etc. But trying to bribe a
               | policeman can land you in serious trouble. It's better to
               | pay a $50 fine than try to bribe them with $30 off the
               | books. In other words, in Western society, middle-class
               | corruption is perhaps not really worth it (on average).
               | The stakes have to be much higher than that.
               | 
               | Developing countries have more widespread corruption, in
               | that it is part of everyday life. If you want your
               | passport renewed, you have to bribe the clerk, otherwise
               | it will take 1 year. If a policeman stops you, they may
               | well be looking for a bribe and you can make things go
               | much more smoothly by acquiescing.
               | 
               | I'd argue that low-level corruption is more immediately
               | annoying to everyday life, but it is the high level
               | corruption that is the real pervasive worldwide issue. In
               | the same way that pickpockets are annoying, but a single
               | corrupt government can plunder the public finances and
               | run the country into ruin.
        
               | avgcorrection wrote:
               | Hah! Rich people outright buying political influence at
               | the federal level and lower, setting the agenda of the
               | whole nation: not bribery. No: having to bribe policemen
               | and petty officials is _true_ corruption...
        
               | Aunche wrote:
               | It's easy to believe that rich people "outright buy
               | political influence" when you only pay attention to
               | examples of when they happen to get what they want, and
               | don't care about the examples of when they don't:
               | 
               | - Bloomberg spent almost $1 billion dollars in his
               | presidential campaign and barely got any delegates
               | 
               | - Google constantly gets blocked from rolling out Google
               | Fiber, despite being richer than all the telecom
               | companies combined
               | 
               | - Facebook really wants to outsource moderation decision
               | making, so they can point their finger at something when
               | it comes to unpopular moderation decisions. To do so,
               | they created an independent oversight board that cost
               | them $130 million, which is more than their total
               | spending on lobbying. If they could outright buy
               | political influence, they would have Congress make rules
               | instead, which would not only give them more distance,
               | but would have the added benefit (for Facebook) of
               | creating regulatory capture.
               | 
               | - Abortion rights got rolled back despite being
               | overwhelmingly championed by billionaires. For example,
               | Warren Buffet has donated over $1 billion to pro-choice
               | charities, and Mackenzie Bezos has donated $300 million.
               | 
               | Of course, there are plenty of examples of large-scale
               | outright corruption in American politics, but you're
               | naive if you believe that it would be any better than in
               | countries where you can bribe police officers.
        
               | kelseyfrog wrote:
               | It's easy, just redefine terms so that the same
               | activities can be legally/socially classifiable as
               | lobbying rather than corruption and the problem is solved
               | - Voila, no corruption!
        
               | themitigating wrote:
               | Yes, you're right and if you'd like to change that vote
               | for the people that will make it illegal
        
               | themitigating wrote:
               | Winning requires money which is considered free speech.
        
             | andrepd wrote:
             | > The Asian countries that do match the west for low levels
             | of corruption (Japan, South Korea, Hong Kong, Singapore)
             | largely have a very obvious trait in common - wealth.
             | 
             | Okay, then an honest comparison would be wealthy
             | "individualist" countries vs wealthy "collectivist"
             | countries (not that that distinction is quite meaningful,
             | but still). Poor countries have higher corruption that rich
             | countries, that much is obvious and not very interesting.
        
           | pdonis wrote:
           | _> If your culture elevates individualism and freedom above
           | social responsibility and harmony, then your institutions
           | will be systemically corrupted by selfish individuals._
           | 
           | While I don't disagree with your general comment, I would
           | point out that the words you are using can be interpreted
           | multiple ways. For example:
           | 
           | "Individualism and freedom" does not have to mean
           | shortsighted individualism and freedom. Any thinking person
           | should realize that social cooperation and wealth creation
           | through specialization and trade is in their individual,
           | "selfish" interest. And that being the case, any thinking
           | person should realize that "individualism and freedom" must
           | include supporting and preserving social institutions that
           | facilitate social cooperation and wealth creation through
           | specialization and trade. That is what "Western culture" is
           | supposed to be about, and the fact that many Western cultures
           | don't do a good job at this doesn't mean "individualism and
           | freedom" are bad; it means that many Western cultures have
           | forgotten what "individualism and freedom" is actually
           | supposed to mean.
           | 
           | Conversely, "social responsibility and harmony" does not have
           | to mean preserving social institutions that facilitate social
           | cooperation and wealth creation through specialization and
           | trade. The Soviet Union's leaders and official media outlets
           | like Pravda were constantly talking about "social
           | responsibility and harmony", but what they meant by that was
           | absolute obedience to the Party and its leaders, even as
           | those leaders killed millions of their own people and sent
           | millions more to gulags. Similar remarks could be made about
           | the present government of China; yes, they _claimed_ that
           | they executed a former top minister for  "corruption", but
           | given their history, what that actually means is that this
           | former top minister was purged for reasons which most likely
           | had nothing at all to do with actual corruption in the sense
           | we use the term.
        
           | projectazorian wrote:
           | > In other news, a former CCP top government minister was
           | just sentenced to death for corruption. Incentives at work.
           | 
           | This doesn't mean much. Selective enforcement of anti-
           | corruption rules is a common method for national elites to
           | eliminate potential rivals. It's especially common in regimes
           | with pliable judicial systems.
        
           | themitigating wrote:
           | That death sentence shows me that China cares about stopping
           | corruption. When was the last time an elected official in the
           | US was severely punished.
        
           | woodruffw wrote:
           | Well, I don't think the intended message of The Wire is
           | "adopt the CCP's anti-corruption measures." That's
           | editorialization on our part as viewers.
           | 
           | I also don't think the show has a particularly anti-
           | individual message: individual police officers and drug
           | dealers are repeatedly shown as struggling within a
           | _collectively_ dysfunctional system, and individual members
           | of each group are shown as themselves corrupt while being
           | _protected_ by the collective. The show is more nihilistic
           | than proscriptive, other than the small handful of
           | "successes" that occur (like Hamsterdam).
        
             | pphysch wrote:
             | _The Wire_ is radical, but not quite radical to the point
             | of openly questioning the foundations of modern American
             | culture. That would be crazy in ~2002.
        
               | woodruffw wrote:
               | Right. The show is even conservative, by some measures:
               | the police are generally shown deference by the show's
               | writers (even when individual cops are openly
               | characterized negatively).
        
           | gtirloni wrote:
           | _> In other news, a former CCP top government minister was
           | just sentenced to death for corruption_
           | 
           | Maybe it's a cynical view, but I wouldn't be surprised if
           | anticorruption laws were used to get rid of someone for other
           | reasons, especially by corrupt people.
        
             | pphysch wrote:
             | That's certainly possible -- lawfare definitely happens in
             | the West (Russiagate, anti-Corbynism and Lava Jato come to
             | mind).
             | 
             | But if it was simply about political maneuvering, death
             | penalties are wasteful and severe. So that suggests that
             | there is more to it.
        
           | upsidesinclude wrote:
           | And because it was the CCP, we'll never know if that news is
           | state propaganda or truth... .
           | 
           | He might have just been the honest fall guy who promoted too
           | much social harmony to the detriment of his superiors
           | lifestyles
        
             | behaveEc0n00 wrote:
             | The US relies on private propaganda to normalize attitudes
             | to its goals. Given how chummy politicians and
             | "journalists" and corporate owners are off camera it's
             | laughable to think there is a real separation of power.
             | 
             | Our biology evolved for thousands of years before language
             | was invented. To suggest our language influences our
             | biology is nonsensical. Our biology influences language.
             | Propaganda is all about setting a biological mood not
             | embedding a specific chant. Media had been stoking the
             | right moods until the internet enabled an unfiltered
             | emotional meta-mind.
             | 
             | They intentionally wrap news in titillating music and
             | graphics. It's all research based effort in the fields of
             | behavioral economics, public relations, etc.
             | 
             | An educated minority are leveraging that education against
             | the majority to optimize for themselves. "Because that's
             | the history of our society!"
        
               | upsidesinclude wrote:
               | For a time, propagandizing US citizens became illegal.
               | 
               | We lost that in the Obama administration. Not that it
               | would have mattered....
               | 
               | Language does certainly influence biology and vice versa.
               | 
               | I agree we are living in precarious times and there's no
               | benefit to promoting an equally opaque system built for
               | an elite class
        
           | PaulDavisThe1st wrote:
           | > American culture, and to a lesser extent Western culture in
           | general, encourages this kind of corruption. If your culture
           | elevates individualism and freedom above social
           | responsibility and harmony, then your institutions will be
           | systemically corrupted by selfish individuals.
           | 
           | Which culture are you suggesting does not get systematically
           | corrupted by selfish individuals?
        
             | JacobThreeThree wrote:
             | American culture is much less corrupt when compared to the
             | rest of the real world, instead of being compared to a
             | hypothetical corruption-free world.
        
               | BlargMcLarg wrote:
               | You gonna back that up? The "rest of the world" contains
               | various European, Asian and even a neighboring North
               | American country with plenty of readers who would be
               | delighted to see your evidence
        
               | fragmede wrote:
               | https://www.transparency.org/en/cpi/2021/index/usa
               | 
               | 27th isn't too bad!
        
               | JacobThreeThree wrote:
               | It's my opinion based on my personal experience in
               | various countries around the world.
               | 
               | There's plenty of corruption in Europe, Asia and
               | Mexico/Canada.
        
               | avgcorrection wrote:
               | > American culture is much less corrupt when compared to
               | the rest of the real world,
               | 
               | Does this mean that it's the least corrupt place in the
               | world?
        
           | SoftTalker wrote:
           | Western culture is not built _only_ on individualism and
           | freedom, it 's also built on Judeo-Christian morality. The
           | Golden Rule, the Ten Commandments.
           | 
           |  _We have no government armed with power capable of
           | contending with human passions unbridled by morality and
           | religion. Avarice, ambition, revenge or gallantry would break
           | the strongest cords of our Constitution as a whale goes
           | through a net. Our Constitution is designed only for a moral
           | and religious people. It is wholly inadequate for any other._
           | -- John Adams
           | 
           | Our culture is predicated on _not_ elevating individualism
           | and freedom above responsibility. They go hand-in-hand. When
           | morality becomes relative, and  "whatever feels good" is the
           | standard of acceptable behavior, you see the sort of social
           | decay that is happening all around us.
        
             | pphysch wrote:
             | American culture has transformed over the centuries, but
             | the most recent dominant form is hyperindividualist. Ayn
             | Rand over Jesus Christ.
             | 
             | Just look at our most recent leaders -- a couple of highly
             | corrupt guys with no serious religious conviction.
        
           | JacobThreeThree wrote:
           | CCP China is your example of an uncorrupt culture?
           | 
           | From my personal experience in China I can tell you that it's
           | standard practice to hand paper bags full of cash to
           | government officials (and CCP members) in order to get
           | government contracts.
           | 
           | Xi targeting his political rivals with "corruption" charges
           | hasn't changed this culture.
        
             | AyyWS wrote:
             | My family member who runs a company in China avoids bribes
             | by pretending to be a dumb American.
        
           | spywaregorilla wrote:
           | Is that why all the local governments are collapsing under
           | their off the books debts?
        
           | canes123456 wrote:
           | I doubt there less corruption in the CCP than in the US.
           | Corruption is an easy justification to arrest or kill anyone
           | in China.
           | 
           | Also, corruption is absurdly high in Venezuela since they
           | moved away from individualism and toward collectivism.
        
         | floxy wrote:
         | Isn't the morally ambiguous protagonist _the_ American TV
         | /movie trope?
        
           | woodruffw wrote:
           | It is indeed: American audiences _love_ characters that are
           | basically just conduits for  "does the ends justify the
           | means"-type plots.
           | 
           | I think The Wire is a bit better than that, though: the moral
           | ambiguity in The Wire seldom boils down to justifying the
           | means: plenty of characters are _just bad_ in an individual
           | capacity while doing good in their professional capacity, or
           | vice versa.
           | 
           | The Omar character is probably the most straightforward in
           | terms of the trope, but even he does not act for the sake of
           | the ends: he does it because it's all he knows.
        
           | Upgrayyed_U wrote:
           | Sure, it is now, but was that the case 20+ years ago when The
           | Wire first aired?
        
             | floxy wrote:
             | Han shot first. Also, like every movie starring Clint
             | Eastwood?
        
             | woodruffw wrote:
             | I think it's become more common, but the subgenre of
             | "surveillance" media has always had elements of this.
             | Compare The Conversation (1974)[1], for example.
             | 
             | [1]: https://en.wikipedia.org/wiki/The_Conversation
        
         | jonnybgood wrote:
         | I think the exception is Omar. I don't see Omar as corrupt. I
         | think many people see him as one of the "good" ones, relatively
         | speaking. He didn't move around what he was and what he was
         | about. He stayed completely true to it. He didn't have a larger
         | institution as you say. He was his own institution.
        
           | UncleMeat wrote:
           | And yet, after his death he is replaced.
        
             | treis wrote:
             | Who replaces Omar?
        
               | UncleMeat wrote:
               | Michael. He is robbing dealers in the last episode.
        
               | MonkeyMalarky wrote:
               | In the last episode, doesn't Bubbles see a couple of the
               | kids from the highschool going to buy drugs and
               | recognizes a younger version of himself and his friend
               | from the 1st season? That whole episode was about the
               | cycle of drugs, violence and poverty repeating itself.
        
             | Floegipoky wrote:
             | And his killer is a young child, a replacement for the
             | previously exploited child-murderer (who was killed by
             | Michael).
        
           | kahrl wrote:
           | Omar comin.
        
             | dredmorbius wrote:
             | The Cheese stands alone.
        
           | woodruffw wrote:
           | Omar doesn't fit as easily into the mold, but you can see
           | ways in which his amoral characterization establish his roles
           | in the criminal and LEO institutions: he's an opportunist,
           | stealing from those who can't go to the police to report
           | crime.
           | 
           | He's his own institution, but he isn't above his own drives
           | for vengeance and thrill: later seasons characterize him as
           | depressed by his own infamy, driving him to seek out new
           | criminal targets to keep the heat up.
        
         | pelasaco wrote:
         | the article has no meat, so empty, that we prefer to focus in
         | "The Wire" :)
        
         | d23 wrote:
         | Man, I need to give the wire another shot.
        
           | jwlake wrote:
           | The first season is slow but it really picks up.
        
             | jeffbee wrote:
             | I don't see how anyone could watch the opening scene of The
             | Wire and not be compelled to watch the rest of it.
        
               | lupire wrote:
               | The show is extremely dangerous to mental health, if you
               | care about living in a good world and can't handle the
               | impossibility of it.
        
               | jeffbee wrote:
               | Simon's previous TV show, and his book, revolved around
               | the rape and murder of an 11-year-old girl. I feel like
               | that was already enough to squash hopes of living in a
               | good world.
        
               | lostlogin wrote:
               | There is some excellent comedy in it too though. Dark for
               | sure, but very funny.
        
               | jamiek88 wrote:
               | Nigga, is you taking notes on a motherfucking _criminal
               | conspiracy_?
        
               | Godel_unicode wrote:
               | I love that scene, it's such a great example of cargo-
               | culting.
        
               | UncleMeat wrote:
               | It really is a stunning scene. As a big fan, I do wish
               | they cut out a little of McNulty's repetition to the
               | audience so they understand the slang but the final
               | button on the scene is just so good it is impossible to
               | really complain.
        
           | lostlogin wrote:
           | The re-release has upped the quality. I'm not American and
           | struggled with the accents for a few episodes, but it's
           | absolutely the best show I've ever watched.
        
           | JackFr wrote:
           | Funny - the first time I tried it didn't catch. Felt 'meh'
           | after 1.5 episodes. Then went back and tried again and have
           | watched the entire run twice and consider myself a big fan.
        
             | chrisweekly wrote:
             | It's a slow burn for sure. But so worth the investment.
        
           | mayormcmatt wrote:
           | FWIW, I restarted it last week after falling off years ago
           | before finishing the first season. It was my problem, not the
           | show's: I wasn't paying attention, my attention span was
           | awful. This time, I'm paying attention and have trouble not
           | watching three or more episodes per night. What a riveting
           | show!
        
           | MobileVet wrote:
           | It is daunting at first, if for no other reason than the
           | shear number of characters. It probably takes 3 episodes just
           | to understand who is who, despite the amazing acting.
           | 
           | There is no show that I have seen before or after The Wire
           | that puts such a lens to American culture in the inner city.
           | It is a masterpiece of story telling. The writing and acting
           | are just spot on and the story... it's brilliant.
        
         | ep103 wrote:
         | Man, this is NOT the main message I took away from the show.
         | 
         | The main message of the show, as I viewed it, was:
         | 
         | The drug trade is fundamentally an outgrowth of a society that
         | thinks in individualist terms, but lacks either the social
         | collective and moral knowledge or the social collective and
         | moral willingness to think outside of those individualist terms
         | and individualist responsibilities sufficiently far enough to
         | fix the issue.
         | 
         | This is because everyone in the show is acting as a rational
         | agent following their own personal incentives. And in
         | aggregate, these personal incentives become social forces that
         | guide the actions of the institutions these people create in
         | order to further their pursuit of these personal incentives.
         | These are collectively referred to as "the rules of the game".
         | 
         | The show goes to extreme length to show, over and over again,
         | that so long as everyone is following their individual
         | incentives, IE following the rules of the game, it is NOT
         | possible to solve the drug trade. The drug trade is itself a
         | natural outgrowth of following personal incentives. (Why
         | hamsterdam fails, why jimmy can't solve all crimes, why cedric
         | can't reform the station himself, etc)
         | 
         | The show then makes very, very overt points to show that we all
         | still have individualist responsibility, and our individual
         | choices can and will make positive and negative impacts on the
         | wider community and the people within our sphere of influence.
         | 
         | It then goes further and shows that by making the correct moral
         | choices, by looking outside of our own individualist
         | incentives, you CAN change the rules of the game for the people
         | within your sphere of influence (Carter teaching humane police
         | work, or opening a gym in a bad neighborhood). Similarly, doing
         | the opposite and doubling down on personal incentive more
         | ruthlessly will likely make the drug trade worse, but may
         | personally benefit you more in the short term (Marlo, the
         | journalist).
         | 
         | Phrased another way: if the drug trade could be solved by
         | individual action, it would have been so already. The issues
         | that plague Baltimore are issues that result from individualist
         | thinking, and not being able to see outside of that.
         | 
         | The only person who really sits in a position of power large
         | enough to successfully change the rules of the game, while
         | acting solely as an individual, is the Mayor. But he is also
         | very strongly incentivized NOT to do this, as doing so will
         | require him to self-sacrifice his personal career as a
         | politician. (He refuses to raise money from the suburbs, which
         | are a voting block he would need to run for state Governor. He
         | assumes that the suburban voters would punish him for that,
         | even if he spent the money on Baltimore schools, due to their
         | focus on their self-interest). So again, because he chooses to
         | think in terms of personal incentives, the issue will not
         | change.
         | 
         | The show, therefore questions why America and Americans act
         | this way. The show is hoping that the reason we act this way is
         | because we lack the knowledge about how everyone only thinking
         | for themselves results in "the rules of the game" and puts
         | everyone in this situation. It HOPES that if a show like The
         | Wire exists, and teaches everyone this fact, then the
         | individual characters in the show might look up for a moment,
         | and demand, collectively, that the rules of the game change, by
         | thinking outside of their own personal station in life. You
         | will notice meaningfully absent from any character in the show
         | is any type of character that actively attempts to do this,
         | perhaps by organizing a social movement for meaningful social
         | change, collectively, at the community level. This is what the
         | writers talk about when asked "what should people do."
         | 
         | The show fears that people don't know, because they don't care.
         | That people are fine with the pain and suffering that comes
         | from the drug trade, so long as they get to pursue their
         | individual incentives. To counter this, the show tries to point
         | out that the characters that go the first path, and make the
         | conscious choice to benefit their local community by thinking
         | outside their own situation (the boxer guy, carter, bunny) all
         | wind up happier and with better lives, than the ones who
         | "succeed" at the game on individualist terms (marlo,
         | barksdales, sobotka), in the long term.
        
           | suoduandao2 wrote:
           | So The Wire is a subtle endorsement of the 'game B' idea?
        
             | ep103 wrote:
             | No, thinking outside the strict confines of one's own self-
             | interest is not an idea limited to just one ideology,
             | including that one.
        
           | pessimizer wrote:
           | Individual moral action, fine, maybe.
           | 
           | But the show was definitely not in any way about the reality
           | of the drug trade because it didn't depict the reality of the
           | drug trade, especially the drug trade in Baltimore (if
           | anything, it has vague similarities to the 80s-early 90s drug
           | trade in Chicago.) Yes, I know he worked at the Baltimore
           | Sun. The Corner was exactly authentic Baltimore. Even Simon
           | would tell you that The Wire isn't.
           | 
           | The drug trade was a setting for making statements and
           | playing out thought experiments about morality, power, and
           | institutions (which you've pointed out from your
           | perspective.) But if you see it as an accurate reflection of
           | the drug trade anywhere, you're being deceived by fantasy
           | fiction.
        
             | ep103 wrote:
             | The interview I saw with Simon, they asked him what did he
             | consider to be unrealistic about The Wire. His response was
             | that they needed to simplify the organization on the drug
             | side. The reality was more complex, and groups were usually
             | much, much smaller, but to make it work for the show they
             | simplified into larger cartels the audience would be able
             | to remember.
             | 
             | As for the non-drug side, well, let me say this. I went to
             | college with a number of people from the DC political
             | circuit, and they would get together each week to watch The
             | Wire and drink and laugh. The reason for their laughter?
             | They personally knew the people in the show that the
             | characters were quietly depicting, and would find their
             | portrayals accurate or hilarious. There were more than a
             | few articles that came out when the series first aired of
             | local noteworthies accusing The Wire of slander, to which
             | The Wire's writing team would respond: "What made you think
             | you were this character?"
             | 
             | But yes, ultimately I agree with you. The Wire is a fiction
             | intended to be very close to reality, to make a point about
             | the state of that reality. I think one of the major points,
             | is the one I wrote above.
        
           | woodruffw wrote:
           | This is a great comment. I haven't viewed the show through
           | this particular lens, and I'm sure that this will influence
           | how I view it the next (5th or 6th?) time I do.
        
           | treis wrote:
           | This is too narrow of a focus. Yes the Wire says all that
           | about the drug trade but it also says quite a bit about the
           | general nature of institutions and the people in them. The
           | broader point is that the whole society is like "the game"
           | and people are playing various roles in it. Whether it's a
           | newspaper, union, police department, drug organization,
           | politics, schools, and so on there's a fundamental dynamic
           | between individual success, organizational success, and the
           | general good.
           | 
           | Some care only about their success (Rawls/The Reporter who
           | makes up stuff)
           | 
           | Some care about the greater good but sacrifice it for
           | personal success (Mayor Littlefinger)
           | 
           | Some want the organization to succeed (Sgt Fatso)
           | 
           | Some want to do good but are thwarted (Daniels & the editor
           | who's name I can't remmeber)
           | 
           | Some do bad and throw it all away trying to do good (McNulty)
           | 
           | And there's many more. Ultimately that's what the show is
           | about.
        
             | ep103 wrote:
             | Yes, The Wire is a human story. And their personal
             | motivations and decisions, and the results of those choices
             | are what are compelling and informative. I think "Sgt
             | Fatso", has a surprisingly good number of lessons to teach
             | on middle management, for example.
             | 
             | I think, however, that that choice of these characters,
             | motivations and stories fits within the larger theme I
             | described above.
        
       | 29athrowaway wrote:
       | Change the world before the world changes you.
        
       | brundolf wrote:
       | My main takeaway from this is that I need to go watch The Wire
        
       | throwawaysleep wrote:
       | I've personally learned in life to focus on excelling at being
       | corrupt.
        
       | maerF0x0 wrote:
       | > People fixate on the numbers
       | 
       | I've had an unsettled feeling for some time that managers,
       | perhaps many execs, are mostly liabilities... Far to often I have
       | seen someone categorize _something_ as not a _something else_ to
       | ensure it doesn't raise any suspicions of their superiors,
       | manipulates the metrics etc. It's lead me to wonder if
       | investment/effort is better invested to cultivate ethos more than
       | measurement.
       | 
       | Ethos like "We do what's best for the customer" or "We fix errors
       | when we see them" instead of "Did we hit the SLO?"[1] or "How
       | many open bugs are in the system"[2]
       | 
       | Anyone else felt this, or am I just the burnt out, toxic,
       | outlier?
       | 
       | [1]: people start to categorize things as not downtime
       | 
       | [2]: People start to chastise those who open JIRA bug tickets as
       | "too many!"
        
         | pklausler wrote:
         | https://en.wikipedia.org/wiki/Goodhart%27s_law
        
         | cjcenizal wrote:
         | > People start to chastise those who open JIRA bug tickets as
         | "too many!"
         | 
         | I know what you mean. I've seen teams treat a backlog's growth
         | as being a root problem. They responded by closing issues with
         | the explanation "We probably won't ever get around to this" or
         | by creating scripts that will auto-close any issue after a set
         | period of time.
         | 
         | I'm still on the fence about whether this is productive or not.
         | I guess it depends on the team's context. A growing backlog
         | indicates strong demand for features and/or many defects being
         | found in the product, at a rate which outpaces the team's
         | ability to respond. My instinct is to make changes to any part
         | of that system but the backlog itself, since it is _real data_
         | with _real value_. My strong opinion weakly held is if you
         | manipulate this data, you 're just putting blinders on.
        
           | throwawaysleep wrote:
           | One of my teams is going through this currently. Our Scrum
           | Master keeps on wanting to erase our backlog as she thinks it
           | makes us look bad to management.
        
           | ip26 wrote:
           | The best argument I've heard in favor of culling like this is
           | that if it wasn't worth doing two years ago, and wasn't worth
           | doing one year ago either, it's probably never going to be
           | worth doing. In this view, legitimately good ideas that never
           | quite make the cut are dangerous because they eternally
           | distract & waste time for no value.
           | 
           | As a methodical person it's hard to digest, but I'm starting
           | to find it holds water.
        
             | maerF0x0 wrote:
             | Except that it might have always been worth doing, but the
             | team is underfunded. ie, the ROI on doing it was
             | positive/high
        
               | rufyfhrj wrote:
        
               | Azkar wrote:
               | Yep. I've found that the ticket or tech debt isn't
               | important until it becomes on fire and must be fixed
               | ASAP. It doesn't matter that the possibility for the bug
               | to happen has existed for 2 years, the organization
               | doesn't find the investment worth it until it's burning
               | down the house.
        
         | johngalt wrote:
         | It is the inherent conflict between authority and
         | accountability. It's unfair to be accountable for something we
         | have no control over, but if we have control over it, we can
         | unduly influence it. There is no bulletproof answer to this
         | problem. Fixes are mostly about allowing for the _possibility_
         | of success.
        
         | musingsole wrote:
         | > managers, perhaps many execs, are mostly liabilities
         | 
         | Reminds me of adages about parenting and children as well as
         | government and the economy: more can be done to screw it
         | up/make it worse than can be done to control let alone improve
         | it.
         | 
         | The role should be defined by restraint and temperance.
        
         | deathanatos wrote:
         | "JIRA bankruptcy", is what I've heard it called. It's an
         | idiotic way to sweep problems that still exist under the run. I
         | have no idea why its so hard for suits to just ignore a list of
         | bugs that isn't even intended for them in the first place.
         | 
         | ... I also had to fight (and mostly lost) the argument that
         | "time to page getting resolved" was not meaningful. People
         | would be chastised for having pages open too long. But, then,
         | e.g., one page was because the underlying problem was _real_ ,
         | and it was a problem in our cloud provider -- one that our
         | _cloud provider_ couldn 't fix. (They wanted us to just abandon
         | the instance of that service we had, and migrate everything out
         | of it. Problem was is that that was difficult, and expensive.
         | Several months of work. We ended up having to do it. But that
         | destroys a Goodhart "mean time to resolve" metric.) But people
         | can process "you have to look at it on a case by case basis,
         | and see if there was a good reason for it", as, Christ, that
         | requires _thinking!_
         | 
         | There was also metrics around hitting SLO, and the SLO was
         | bananas. In theory, we were supposed to do a post-mortem if we
         | missed the SLO. But the SLO got missed so often that, in
         | reality, nobody did the PMs. (And in fact, it effectively
         | _killed_ the culture of  "writing PMs" that had existed... and
         | now problems don't really get addressed.)
         | 
         | ... and I agree about the managers/PMs. When engineering has no
         | authority, the resulting crap isn't surprising.
        
         | rufus_foreman wrote:
         | Goodhart's Law: "When a measure becomes a target, it ceases to
         | be a good measure."
        
       | Haleyborough wrote:
       | Thanks https://www.pointclickcare.me/
        
       | noasaservice wrote:
       | I work in system engineering/architecture. My job is some of
       | hardest to even tell if we work.
       | 
       | I've been back and forth with multiple managers and C levels that
       | any metric chosen can and will be gamed. But they again and again
       | want some quality assessment to use.
       | 
       | For a while, they used tickets closed. So we all started
       | submitting BS tickets to do tasks like "send email". You all can
       | imagine the inanity of that.
       | 
       | From my experiences there is no good way to track... Well,
       | perhaps having a grab bag of conflicting performance metrics, and
       | then choosing one at random? (But again, even that can be gamed)
        
         | NAHWheatCracker wrote:
         | At the level you're talking about, it sounds like you should
         | use similar metrics those managers use. Revenue/expense of the
         | systems they oversee or business value of initiatives under
         | your purview.
         | 
         | Not that that would be useful for anyone. Managers will get
         | away with saying they "grew revenue by $10 million per year" or
         | "reduced expenses by 20%" despite that being mostly BS
         | unconnected with their actions or choices. I don't see why you
         | couldn't get the same level of credit.
        
         | hot_gril wrote:
         | I'm convinced at this point that the real way to manage an
         | organization is to only manage some small number of people you
         | can track in your head, maybe 10, and they do the same.
         | Instead, I see all these insanely complicated work-tracking
         | tools that are somehow supposed to tell someone levels up who
         | I've scarcely met how I'm doing.
         | 
         | You could look at my team's tickets all day and never
         | understand how things are going. Or you could interview anyone
         | on the team for 5 minutes and get a real answer. Massive
         | projects are inputted as full-on DAGs of tickets, but the real
         | tracking is done in a way simpler text doc or spreadsheet
         | somewhere, or in someone's head.
        
         | wmeredith wrote:
         | "they again and again want some quality assessment to use"
         | 
         | It sounds like they want something quantitative _not_
         | qualitative. They both have their place, and one sort of
         | measure without the other is missing a big part of the picture.
        
         | upsidesinclude wrote:
         | The solution is to never reveal the metrics used and to rely on
         | many metrics to evaluate.
         | 
         | Singular metric evaluation, like the growth model insanity, is
         | how we end up with massive companies making no profit but
         | somehow subsidizing their services to users.
        
           | deckard1 wrote:
           | In my experience metrics aren't used to evaluate. They are
           | used to _justify_ decisions management has already made.
           | 
           | Management will never tell you, but they almost certainly
           | have hidden metrics (or, simply, biases). But the discovery
           | of such hidden metrics would destroy the image of the
           | egalitarian work environment they like to promote. Much like
           | in _The Wire_ , you come to a conclusion and then work
           | backwards with the metrics to find your support.
        
             | upsidesinclude wrote:
             | Yeah, I can see that.
             | 
             | Golden parachute, just gotta get some nice stats on the
             | resume
        
       | gbjw wrote:
       | "I must create a system, or be enslaved by another man's. I will
       | not reason and compare: my business is to create." - William
       | Blake
        
         | digdugdirk wrote:
         | Just wanted to comment to share how much I was struck by this
         | quote.
         | 
         | And as a bonus, William Blake himself seems like a delightful
         | research rabbit hole to fall down later today.
        
           | germinalphrase wrote:
           | Here you go, friend: http://blakearchive.org/
           | 
           | Note that the search identifies both text and images within
           | the illuminated texts.
        
       | nathias wrote:
       | the game's the game
        
       | photochemsyn wrote:
       | It's funny how corruption gets defined and re-defined by so many
       | competing interests.
       | 
       | Milton Friedman, for example, famously said that 'Corruption is
       | government intrusion into market efficiencies in the form of
       | regulation.'
       | 
       | This mentality, when applied to the food / medicine / drug trade,
       | has some curious results. On one hand, it suggests we eliminate
       | all criminal penalties for buying, selling and consuming all
       | drugs, while on the other the normal criminal penalties for theft
       | of drugs would apply. Note also that sellers could adulterate
       | their product (no regulations, remember?) in any way they saw fit
       | as long as it maximized their market efficiency (profit margins,
       | basically), based on the belief that customers could shift to
       | other producers if they didn't like the product.
       | 
       | The real result of criminalization of drugs, rather than
       | regulation of drugs, is that a black market develops,
       | characterized by violent conflicts between sellers over access to
       | that market, control of production and supply, etc. This is why
       | decriminalization makes a lot of sense, coupled with things like
       | public health campaigns aimed at reducing usage, bans on
       | advertising drugs and marketing drugs to children, etc.
        
         | didericis wrote:
         | At an even more meta level, whether interests are even
         | competing is itself something subject to differing definitions.
         | 
         | Take the word "regulation". According to wiktionary, it comes
         | from "rego", which means "to keep straight, direct, govern,
         | rule".
         | 
         | Direction requires a desired destination. We would like to
         | steer the environment away from highly adulterated/dangerous
         | drugs, away from harmful drug use generally, away from
         | territorial violence, and away from drugs being sold to
         | children.
         | 
         | Those that advocate for "deregulation" as well as
         | decriminalization are really advocating for emergent peer to
         | peer regulation instead of regulation by fiat. They generally
         | think the best way to keep systems accountable and moving in
         | the desired societal direction is for individuals to have as
         | much freedom and direct feedback as possible about the
         | consequences of their actions, which they argue leads to better
         | individual decision making due to that better feedback.
         | 
         | Those that advocate for government regulation generally think
         | it's easier to keep systems accountable if you concentrate the
         | most competent and responsible people into an explicit,
         | transparent enforcement organization, which they argue leads to
         | better decision making due to that better guidance and
         | enforcement.
         | 
         | The former worry most about ineffective or bad actors in
         | government enforcement systems distant from
         | feedback/information. The latter worry most about ineffective
         | or bad actors in the populace that are allowed to grow without
         | coordinated enforcement/ability to organize.
         | 
         | I don't think a lot of the arguing over different solutions to
         | drug problems are really arguing about incompatible approaches,
         | they're just focused on different parts of the problem.
         | 
         | In my personal view, I think the BIGGEST problem from all camps
         | is a lack of desire to really confront the core issues/invest
         | the time and effort needed to actually solve these problems,
         | which is a lot more about sitting down with people in very
         | unpleasant situations/doing a lot of very difficult therapeutic
         | communication, dealing with personal anger at irresponsible
         | people, dealing with our disgust, not liking what we see
         | reflected about ourselves, not liking to admit how much we
         | actually DON'T control, not liking to acknowledge our own
         | hypocrisies/how we contribute to the problem, not liking to
         | acknowledge vast experiential differences and how important
         | close connections are, not liking to admit how many people
         | don't prioritize themselves or others and are
         | ungrateful/resentful, etc. We'd like to simply "get someone
         | else to deal with it", whether that be the government, the
         | immediate family/individuals themselves, an app, a magic pill,
         | some kind of secret drug problem destroying machine, etc.
        
         | danjoredd wrote:
         | My main problem with Milton Friedman's philosophy is the
         | assumption that people actively investigate every product they
         | consume. For example, if something says baby formula on the
         | tin, most reasonable people will believe that it is baby
         | formula, and not something terrible like drywall dust.
         | 
         | If the parent investigates the company and realizes that the
         | company is fraudulent, of course they will switch to a company
         | that is safer for their child. But will they do the same for
         | every other product they take into their home? Of course not!
         | There isn't enough time in the day for that.
         | 
         | Even if its just a little bit, some government oversite has to
         | happen to protect the rights of consumers. Not to the point
         | where it keeps the free market from innovating, but enough to
         | make sure people aren't eating literal plastic and putting
         | radium in makeup.
        
           | avgcorrection wrote:
           | People like Friedman are either paid mouthpieces or complete
           | loony-toons ideologues. That's the only way to make
           | "libertarianism" make sense.
        
           | didericis wrote:
           | A libertarian would argue that competing services like
           | consumer reports emerge to handle that kind of cognitive
           | overhead.
           | 
           | Libertarianism does not imply atomization. There's nothing
           | preventing people from creating larger groups of people that
           | facilitate cooperation. It just has to be voluntarily entered
           | into.
           | 
           | Discussions about when to grant authority to enforce things
           | not specified in an explicit agreed to contract is where the
           | debate about the problems with libertarianism belongs, imo.
        
           | the_jesus_villa wrote:
           | I'm not libertarian but the obvious solution is consumer
           | advocacy & reporting groups and such, who certify products as
           | "legit". They do the hard work of figuring out which products
           | are good. But unlike the FDA, they have a market incentive to
           | do this effectively.
           | 
           | I don't propose this belief, but it's the libertarian
           | solution to the problem you pose.
        
           | ip26 wrote:
           | Even most libertarians support strong contract enforcement,
           | because it lubricates the free market. You can have a free
           | market without, but binding contracts make it work much more
           | efficiently.
           | 
           | Truth in labeling & advertising should be grouped into that
           | same category, in my opinion. It makes the market work better
           | by reducing friction.
        
             | deckard1 wrote:
             | I see the difference being passive vs. active. The FDA
             | would be active. Getting a bad product, finding a lawyer,
             | filing a court case, getting a court date, going to trial
             | would all be passive. It requires every individual to seek
             | justice in an expensive manner. In addition, timing.
             | Wouldn't it be better to avoid needless injury and death,
             | than having to seek justice after the fact?
             | 
             | Once a bad product enters the market, the market can be
             | forever tainted. Look at China and baby formula.[1] No one
             | trusts the baby formula there now. A few bad apples spoils
             | the bunch. You could look at this as the FDA actually
             | _protecting_ the market by keeping it at a trusted quality.
             | 
             | [1] https://qz.com/1323471/ten-years-after-chinas-melamine-
             | laced...
        
             | Upgrayyed_U wrote:
             | This is where the entire libertarian ideology starts to
             | fall apart for me.
             | 
             | Who does "contract enforcement" in a libertarian society?
             | Who enforces "truth in labeling and advertising"? How do
             | you scale those things without introducing regulation into
             | the market?
             | 
             | Edit: grammar
        
               | pessimizer wrote:
               | It's not falling apart. It's expressing its final form,
               | which is an all encompassing world government with the
               | duty of tracking the ownership of every molecule of
               | matter on the planet, and of enforcing every contract
               | without judgement on its contents or the conditions under
               | which it was signed.
               | 
               | Libertarians are people who believe that markets are
               | natural, like trees. Markets are not natural, they are
               | arbitrary sets of rules that people agree to abide by in
               | order to have the agreements they make within those rules
               | enforced by whatever institution is dictating those
               | rules. Markets are an endorsement by the powerful, where
               | at the least the loss of that endorsement will get you
               | ejected from the market, but at the most it could get you
               | broke and imprisoned.
               | 
               | So the fact that they don't recognize what markets are,
               | and think that they can be free (either as in speech or
               | beer) forces them to make governments the ultimate
               | market, but their desire for unlimited freedom and
               | autonomy (or rather limited only by your property) forces
               | them to deny governments the right to make rules about
               | their own markets.
               | 
               | Instead, they revert to natural rights, natural freedoms,
               | _natural markets_ , social Darwinism, etc. Mysticism.
               | That's why when you scratch a Libertarian for long
               | enough, you eventually either find a blood & soil racist
               | or an ex-Libertarian.
        
         | MichaelCollins wrote:
         | > _Note also that sellers could adulterate their product (no
         | regulations, remember?) in any way they saw fit as long as it
         | maximized their market efficiency (profit margins, basically),
         | based on the belief that customers could shift to other
         | producers if they didn 't like the product._
         | 
         | They could add addictive drugs [back] into 'normal' products
         | without telling people, to get people hooked on their product,
         | which would 'force' competing products to do the same or risk
         | irrelevance.
         | 
         | For instance, Coca Cola could quietly reintroduce the cocaine
         | to their already poisonous concoction, making it even more
         | addictive. Pepsi would be incentivized to follow suit.
        
       | musingsole wrote:
       | > We just have to consider every decision's second-order effects.
       | 
       | I read that as "we just have to stop behaving in the
       | characteristic way we're predetermined to forever behave in"
       | 
       | The "corruption" related to rotations arises from the obvious
       | failings of the system and a need to both work around it enough
       | to get by and cope with it enough to not go insane.
       | 
       | So long as the incentives remain perverted, so will the behavior.
        
         | cjcenizal wrote:
         | Ah, thanks for pointing out that ambiguity! The point I
         | intended to make was that _people_ make decisions that lead to
         | rotations and other systems. And those people need to consider
         | their decisions ' second-order effects.
        
       | lamontcg wrote:
       | > Want to know what/how/why things are broken in your
       | organization? Ask people!
       | 
       | When senior engineers tell you they can't do anything without
       | more headcount, maybe consider believing them.
        
       | dirtyid wrote:
       | IMO Yuen Yuen Ang's unbundled corruption index is useful model
       | for evaluating different types of corruption, all are "bad" but
       | not equally so.
       | 
       | TLDR in this 2x2 matrix:
       | 
       | https://blogsmedia.lse.ac.uk/blogs.dir/57/files/2021/02/Typo...
       | 
       | And how countries stack up:
       | 
       | https://i0.wp.com/oecd-development-matters.org/wp-content/up...
       | 
       | Article: https://oecd-development-
       | matters.org/2020/06/25/unbundling-c...
        
       ___________________________________________________________________
       (page generated 2022-09-23 23:00 UTC)