[HN Gopher] Why peer to peer digital payment system UPI should r...
       ___________________________________________________________________
        
       Why peer to peer digital payment system UPI should remain free in
       India
        
       Author : pvsukale3
       Score  : 67 points
       Date   : 2022-09-13 08:43 UTC (14 hours ago)
        
 (HTM) web link (www.capitalmind.in)
 (TXT) w3m dump (www.capitalmind.in)
        
       | deepakshenoy wrote:
       | Thanks very much! I would love to hear your comments.
       | 
       | I think UPI is incredible and well loved because it's free -
       | putting a toll on something moving at this insane speed is just
       | going to slow it down tremendously.
        
         | signal11 wrote:
         | Hey Deepak, I saw your comments about this on Twitter, and it's
         | good to see this article as well.
         | 
         | Personally I don't think UPI will ever go to a fully-paid
         | model, but I'd love to know what you think about the potential
         | for a "freemium" model, eg with payment protection or improved
         | anti fraud built in. My sense is that combating fraud/abuse
         | costs money and currently UPI essentially relies on the
         | customer not making mistakes, and if they do get defrauded they
         | have to work the Indian justice system to get their money back
         | -- not easy at the best of times.
         | 
         | Also about this
         | 
         | > Banks earn 50x to 100x more than the cost of UPI/payments in
         | just float income
         | 
         | A bunch of banks complained about loss of float income with
         | RTGS & IMPS, is there any information about how they see UPI
         | (which is built on IMPS?) affecting float? (I get that they
         | have a lot of float income, but many Indian banks appear to be
         | very inefficient and that float money is probably being used
         | elsewhere already.)
         | 
         | Finally, internet shutdowns -- today apparently a huge chunk of
         | transactions are cash-based in India. But UPI's clearly growing
         | fast -- and as it grows further, will the Indian government's
         | propensity to kill mobile data at the slightest sign of trouble
         | affect people's perception of UPI, by making it seems less
         | reliable than cash? Or is there hope India will revisit
         | internet shutdowns?
         | 
         | Thank you!
        
           | deepakshenoy wrote:
           | A freemium service can already be built with a payment escrow
           | for anti fraud protection, for willing merchants and
           | customers. Fighting fraud is useful for banks to invest
           | regardless of whether it's UPI or not, I'm not sure if you
           | need separate models for UPI. Request abuse is pretty easy to
           | track i imagine, for any bank or even for npci...and npci has
           | a big profit pool.
           | 
           | Indeed internet shutdowns are a problem but i think the state
           | will have to move out of shutdowns as UPI gets popular. You
           | are right, that is a pain.
        
             | akritrime wrote:
             | In before someone recommends building UPI on the blockchain
             | and having region specific rollups to settle transactions
             | offchain, that also uses a bluetooth mesh network to
             | communicate with all nodes.
             | 
             | (just a joke, this won't work due to limitations of data
             | storage and blockspace, without even going into the can of
             | worms that is governments interacting with a "independent"
             | blockchain)
        
             | salawat wrote:
             | >Indeed internet shutdowns are a problem but i think the
             | state will have to move out of shutdowns as UPI gets
             | popular. You are right, that is a pain.
             | 
             | They will not. They will double down. They will develop
             | tooling to shut down just the people they need to to
             | cripple any movement, and if you don't think they will,
             | just look at the U.S.
        
         | potamic wrote:
         | Payments ultimately keep the economy running, and it's in the
         | government's best interests to make sure there is as little
         | friction as possible here. But I'm not sure it should be free.
         | Because there is always a cost to things. If UPI is "free" then
         | it is being funded by the taxpayers. The problem with that is,
         | it's not very equitable distribution of cost. People who use
         | payments less, are funding it on behalf of people who use them
         | a lot, who ironically are able to contribute more tax. A usage
         | based fee is essentially a service tax which many would argue
         | is a fairer form of taxation than fixed tax.
        
         | spaceman_2020 wrote:
         | I don't see why we can't move to tiered pricing. X number of
         | transactions are free. Transactions above that count attract a
         | small fee.
        
       | sudhirj wrote:
       | A lakh is 100,000 and a crore is 10 million, or 10,000,000.
       | 
       | In India, the next order of magnitude after 10,000 is one lakh
       | (hundred thousand) and a crore is a hundred lakhs (100 x 100,000
       | or 10M).
        
         | ignoramous wrote:
         | The context is _UPI ... has reached volumes of 10 lakh crore
         | rupees per month_
         | 
         | 1,000,000 * 10,000,000 => 1E13/mo rupees => $125,000,000,000/mo
         | 
         | Google, Facebook, Amazon, Walmart are all shareholders in the
         | parent company that _runs_ UPI along with some 19 other Indian
         | banks.
        
           | MAMAMassakali wrote:
           | UPI is owned by NPCI(National Payments Corporation of India)
           | which in turn is owned 67 share holders. Top 10 share holders
           | are major banks and they hold around 80% shares. Other owners
           | are smaller banks, other non banking financial institutions
           | and Google(GooglePay), Amazon(AmazonPay),
           | Flipkart/Walmart(PhonePe) etc.
        
       | naruvimama wrote:
        
       | e3bc54b2 wrote:
       | Good god this is a great article!
       | 
       | Starting from TLDR at top, it is well reasoned, well sourced and
       | very detailed.
       | 
       | And I agree, UPI should remain free, precisely to allow the
       | vibrant ecosystem and innovation formed around it. Banks nowhere
       | are known to be nice guys, even TFA gives multiple examples when
       | they were dicks until forced down, and its no good idea why they
       | should get paid for UPI transactions when they are already
       | turning out profit from it.
        
       | osrec wrote:
       | For anyone looking to get a better handle on the numbers, INR 10
       | cr is approximately GBP 1 million.
        
         | yumraj wrote:
         | the blog says: _10 lakh crore rupees per month_ not _INR 10 cr_
         | 
         | 10 lakh crore rupees per month = INR 10,000,000,000,000
         | 
         | which at the current rate of ~INR 79 to $1 comes to
         | 
         | $126,582,278,481.00 per month
         | 
         | as in $4,219,409,282.00 (over $4 Billion) per day
        
       | spaceman_2020 wrote:
       | UPI is amazing. And its quickly spreading everywhere.
       | 
       | I was on a week long vacation in Goa and literally did not have
       | to use cash even once. Right from local stores to restaurants to
       | kayak rentals, everyone accepts UPI.
       | 
       | Not a single transaction failed. Not a single transaction lagged.
        
       | mandis wrote:
       | Is UPI one of the rare times when a government organization has
       | created an innovative technology that works for a scale of 100
       | Million+ users?
        
         | wtmt wrote:
         | NPCI, the organization operating UPI, is owned by public and
         | private banks. It is approved by the Reserve Bank of India
         | (RBI) and is marketed by the government. About two years ago,
         | RBI had concerns about NPCI having a monopoly and wanted more
         | players to create and interoperate similar services, but it
         | canceled that plan (reasons unknown).
        
         | sg47 wrote:
         | That too without a middleman to skim off the top.
        
       | hackpert wrote:
       | UPI's penetration in (urban and semi-urban anyway) India is
       | honestly incredible. I worked with/on the tech when it was very
       | nascent in 2016 and in 2022, on visiting India after a long time
       | I was stunned to see _everyone_ has a little PayTM QR code card.
       | Vegetable vendors, taxi drivers, roadside hawkers, small business
       | owners. It's brilliant because the system is banking the
       | traditionally unbanked, and generating tremendous amounts of data
       | that can hopefully be put to good use by economists, honestly
       | unlike any other system in the world. Even MPesa in Africa has
       | stupidly high withdrawal and transaction fees, which UPI doesn't
       | need at all.
        
       | MichaelZuo wrote:
       | Cmd+F to find 'liability' and the word only appears once in the
       | very bottom disclaimer explaining that the author does not accept
       | 'liability' for anything written.
       | 
       | I guess the topic of who has liability for this financial system,
       | and the cost of that liability, is too unimportant to be worth
       | mentioning?
       | 
       | e.g. In case of a breach of personal information, transaction
       | records, etc., who would be held responsible?
        
         | pdrojack wrote:
         | The Bank where you account is.
        
       | 2Gkashmiri wrote:
       | absolutely. i am a professional who deals with businesses and i
       | have seen how UPI has immensely helped reduce dependency on
       | cash...
       | 
       | i use it everyday. right now UPI is mandated to be mobile phone
       | based, it has to keep the registered SIM card at all times, you
       | cannot change your phone, cannot have a single account on muliple
       | places, you dont have account portability but those are all
       | technical issues.
       | 
       | Because of an actual recession, the government is finding new
       | ways of collecting taxes, recently they put GST or a tax on paid
       | public toilets. So, everytime you pay to use a paid toilet, you
       | are giving 18% tax on that transaction. That is the level of "tax
       | hounding" the government has resorted to.
       | 
       | i fully agree with the author here, i would even suggest, all the
       | private players like google pay/phone pe who have their own apps
       | built on top of UPI network should be made to pay-to-play because
       | they are definitely earning because of cross-
       | selling/upselling/advertising.
       | 
       | google/amazon wants to float a new UPI app, heck even trucaller
       | has one so why should they not have an interest free bank deposit
       | to pay for the infrastructure. they would continue to earn by up
       | selling etc anyways and the network would continue to get funds
       | to run.
        
         | bergenty wrote:
         | What happens if you lose your phone? There must be some way to
         | transfer the account right?
        
           | wtmt wrote:
           | UPI is not a money holding account by itself. It's an
           | identifier for your bank account. You can have multiple
           | identifiers for the same bank account (like email aliases
           | pointing to one mailbox).
           | 
           | UPI is primarily available on smartphones through an app. The
           | setup process involves the UPI app (could be bank's app or a
           | third party app like Google Pay) sending an SMS with a
           | specific code to NPCI (the private consortium operating the
           | UPI service).
           | 
           | If you lose your device or uninstall the app or the UPI
           | account is deactivated due to inactivity, you just fire up
           | the app and get it to send the SMS again for authorization.
        
             | bergenty wrote:
             | How do you validate yourself as the owner of the bank
             | account especially if that validation happens over SMS? Is
             | there a password or pin that is secret?
             | 
             | Or do you have to go to the bank website and initiate an
             | SMS send to your new phone? How are very rural people able
             | to navigate all that complexity given how prevalent UPI is
             | at this point?
        
               | nmzaheer wrote:
               | It a two factor authentication system.
               | 
               | One is your mobile number i.e. the UPI app first verifies
               | whether the number belongs to you and it is being sent
               | from the same device. To do that, it auto sends a encoded
               | SMS to the NPCI server and awaits a response on the same
               | device (no provision to manually enter the response. It
               | has to be auto read by the app). This ensures that nobody
               | else can claim ownership of that mobile number.
               | 
               | Having known that you own the number, it allows you to
               | link your bank account to the UPI ID. This mechanism
               | involves again sending a SMS to the bank server to verify
               | whether an account exists that is linked to the mobile
               | number you just proved that you possess. If that is true,
               | then you need to prove that you own the bank account.
               | This is done by asking you to enter your debit card
               | details along with the ATM PIN. If that is successful,
               | then that bank account is linked to the UPI ID you just
               | created. Further, the app now forces you to set a UPI PIN
               | that can/is different from your ATM PIN. Now you can
               | perform UPI transactions with your UPI PIN.
        
               | 2Gkashmiri wrote:
               | its like this.
               | 
               | your bank account has a phone number linked to it. in
               | normal cases here is the workflow.
               | 
               | you install UPI. UPI app sends sms verfiying your mobile.
               | app lists all banks. you select your "bank". you set pin.
               | done.
        
               | 2Gkashmiri wrote:
               | even illiterate people are able to navigate a cell phone.
               | take for example infants or 1-2 yo kids. they cant read,
               | cant speak but they can open youtube and even reach their
               | favorite video.
        
           | 2Gkashmiri wrote:
           | nah, its not like that.
           | 
           | your "upi address", like "abc@sbi" is tied to that phone/sim
           | card/bank.
           | 
           | if you change your phone or use a different app, that
           | "handle" is reserved and not portable.
           | 
           | if you change your phone or lost it, just get a duplicate sim
           | card, install a UPI app and get a new address.
        
             | phanimahesh wrote:
             | The handle is tied not to the device but to the mobile
             | number. If you change your device you reregister on the new
             | device and can continue to use the same handles.
        
       ___________________________________________________________________
       (page generated 2022-09-13 23:02 UTC)