[HN Gopher] Emergency SOS via satellite is included for free wit...
       ___________________________________________________________________
        
       Emergency SOS via satellite is included for free with iPhone 14 Pro
       for 2 years
        
       Author : faebi
       Score  : 78 points
       Date   : 2022-09-07 19:02 UTC (3 hours ago)
        
 (HTM) web link (www.apple.com)
 (TXT) w3m dump (www.apple.com)
        
       | therealmarv wrote:
       | After 2 years: I hope they offer a "pay later" option (does not
       | mean it has to be cheap). You never know when you are in
       | emergency situations and you maybe need this kind of new
       | technology.
       | 
       | Imagine people could be saved in theory (and die) but not in
       | practice because they did not paid their emergency subscription.
       | 
       | And even worse: Imagine you could pay later but you don't use
       | that option because you want to save money oO
       | 
       | A lot of ethical problems in my opinion.
        
         | ASalazarMX wrote:
         | Apple: Certainly, you can pay another two years, by buying an
         | iPhone 16 Pro.
        
       | [deleted]
        
       | x32n23nr wrote:
       | Would this be something Starlink could offer?
        
         | codebook wrote:
         | starlink recently announced to support T-Mobile to send msg or
         | call. So should be better than this.
        
       | ykl wrote:
       | I genuinely think this feature is going to save lives. I've had
       | friends before who have been in the exact target situation (got
       | lost after nightfall in a remote location with no way to
       | communicate) and only were found and rescued through absolute
       | sheer dumb luck.
        
       | eddyg wrote:
       | Related discussion (on Globalstar SEC filing, with some
       | interesting insight into the state of the Globalstar
       | constellation):
       | 
       | https://news.ycombinator.com/item?id=32754963
        
       | hughes wrote:
       | I expect that within 2 years the Starlink cellular coverage will
       | be good enough to replace this. Will be interesting to see how
       | the take rate holds up in that environment after the free period
       | expired.
        
       | CraigJPerry wrote:
       | I'd love to learn more about the RF side of this. In their
       | marketing demo they showed that in order to avoid needing a
       | traditional antenna, the user will be guided to point the phone
       | at a satellite during the few minutes required for transmission.
       | 
       | I'd love to know what the antenna arrangement is. I'd have
       | guessed something like a log periodic laid out on the inside of
       | the rear case.
        
       | shadowpho wrote:
       | Wow this is a game changer for many users. Plus it will generate
       | cash once the 2 years run out!
        
         | number6 wrote:
         | Is it? And why stop after 2 years? If you didn't buy a new
         | IPhone after two years you are not worth saving on corporates
         | bill, while the loyal consumers who gets a new phone regularly
         | is valued by the Corp?
        
           | tpmx wrote:
           | Yeah this is just despicable pricing/positioning.
           | 
           | A truly Apple way to launch this would to be to include a
           | lifetime global 911 ability after you buy a capable phone.
           | 
           | I mean - how to they justify having the technical ability on
           | a device, but not allowing it to be used in an emergency?
           | 
           | Imagine the headlines for when a family with kids dies in the
           | desert with a 2.5 year old iPhone 14. Have they really
           | thought this through? It doesn't feel very Apple to me.
        
             | goleary wrote:
             | a bit of strong reaction given you have no idea whether or
             | not it includes lifetime global 911 after the 2 years...
        
             | simonh wrote:
             | A free emergency service is despicable because it's not
             | forever. Really?
        
               | tpmx wrote:
               | Yes. It's long (I think since the early days in the 80s)
               | been a tenet in mobile phone industry that emergency
               | calls always need to be free. You route them best to your
               | _technical_ ability - anything else is unethical.
               | 
               | With any cellular phone it's possible to dial the local
               | emergency number.
               | 
               | Doesn't matter if your current operator has coverage, the
               | phone will find the network that has the best coverage.
               | There's still explicit validation of this capability for
               | new phone devices.
               | 
               | You don't even need a SIM card.
               | 
               | But now Apple has ended the practice.
        
               | jshzglr wrote:
               | Would it be more ethical if they could but never did
               | release this feature? Because that is essentially what
               | you are advocating for, considering no public company
               | could foot the bill in perpetuity.
               | 
               | The way this probably plays out is by the time the 2
               | years is up or shortly thereafter this will be subsidized
               | by the gov.
               | 
               | Apple is leaving quite a bit of money on the table here,
               | while simultaneously spending quite a bit. Wipe the
               | entitlement from your eyes and recognize this for what it
               | is.
        
               | tpmx wrote:
               | > considering no public company could foot the bill in
               | perpetuity.
               | 
               | iPhone margins do allow for it.
               | 
               | > Wipe the entitlement from your eyes and recognize this
               | for what it is.
               | 
               | Sir, let me _very_ calmly ask you to please behave better
               | in discussions here.
        
               | jshzglr wrote:
               | So you can call certain behavior despicable but I can't
               | call your behavior entitled. That sounds pretty entitled.
        
               | [deleted]
        
               | simonh wrote:
               | It was a mandatory requirement from the governments that
               | issued the spectrum licenses, that's all.
        
               | happyopossum wrote:
               | That's never been the case for satellite service - ever.
        
               | tpmx wrote:
               | Well, this is the first time a mainstream phone gets
               | satellite service.
        
               | kube-system wrote:
               | That is true and this may set a new precedent, but
               | connectivity requirements in the past were always placed
               | on carriers before, and never phone manufacturers.
        
             | happyopossum wrote:
             | Despicable? This is a huge investment for Apple (look at
             | Globalstar's SEC filing for details), it's free for 2
             | years, and we don't even know what (if anything) it will
             | cost after that. But you're confident it's "despicable".
             | 
             | That smacks of some serious entitlement man...
        
               | malfist wrote:
               | I hate apple because of vendor lock in and nonsense with
               | their walled garden. But seriously, GP is deluded.
               | 
               | Satellite emergency services has never been free, even if
               | you buy an garmin device for this, they don't operate if
               | you're not paying your monthly bill.
        
         | jliptzin wrote:
         | How large is the demand for something like this? Are tons of
         | people really going that far out of range of cell signals?
        
           | snoopy_telex wrote:
           | For the first 10 months in 2020, the Adirondacks had 245
           | search and rescue events[1] and it's a fairly small park
           | nationally. This could save a huge amount of park service
           | resources if they could be given the GPS cords to go directly
           | to rather then spend hours searching. Expand that nation
           | wide, it's a huge public win, and a great safety benefit to
           | the individuals to be able to get help as soon as possible if
           | something happens.
           | 
           | I was unable to find nation wide stats on search and rescue
           | events.
           | 
           | [1] https://www.adirondackexplorer.org/stories/record-number-
           | of-...
        
             | [deleted]
        
           | kube-system wrote:
           | US national parks alone had 297 million visitors last year,
           | and it's not hard to find areas without coverage in many of
           | them. Many state parks also have tens of millions of visitors
           | each year.
           | 
           | I have never _not_ lost cell coverage when going on a hike in
           | the mountains, and I only go on casual day hikes.
        
           | nicoburns wrote:
           | A lot of serious hikers use dedicated devices for this kind
           | of functionality. It's expensive-ish, and the chance of
           | needing it is small. But if you do need it then it could be
           | an actual life-or-death situation, so it's worth it if you're
           | out in the middle of nowhere regularly.
        
           | reaperducer wrote:
           | _How large is the demand for something like this? Are tons of
           | people really going that far out of range of cell signals?_
           | 
           | When I lived in the desert, the local newspaper regularly
           | published stories about tourists getting lost/stuck/stranded
           | and then dying.
           | 
           | Going by the newspaper accounts, I'd estimate at least a
           | dozen people died in the desert each year, and that was just
           | in my area.
        
             | bombcar wrote:
             | The demand is enough that the govn't could _pay Apple the
             | whole cost of this program_ and save money on search and
             | rescue just because  "head to the location of the phone" is
             | a lot easier than "carefully comb this entire mountain
             | range".
             | 
             | And that's not even counting the lives saved.
        
           | malfist wrote:
           | Honestly, yes. I'm from Kentucky, and if I go back home,
           | there's very little cell coverage. Too mountainous, too few
           | people. You can usually get signal if you climb the biggest
           | hill, or go into town, but if you've injured yourself and
           | need to call 911, those aren't ideal requirements.
           | 
           | I wouldn't be surprised if there's a lot of midwest areas
           | that have a similar problem.
        
         | guyzero wrote:
         | This raises BOM costs and has significant operating costs. How
         | many users are likely to continue to pay for this service once
         | the two years are up?
         | 
         | It's a great feature but it's far from a guaranteed money
         | maker. This could just as likely disappear from future iPhone
         | models.
         | 
         | edit: also competing dedicated devices also include the cost of
         | SAR insurance in their monthly fees, which are significant:
         | https://www.garmin.com/en-US/p/837461/pn/010-06000-SU
         | 
         | It starts at $15 a month but any serious user is paying more
         | like $35-65 a month.
        
           | SkyPuncher wrote:
           | I live in a small city in what is rural America. There are a
           | lot of places that I travel that I don't get cell service in.
           | This could literally be a life-saver for me.
           | 
           | While I don't know how large this group is, skiers, hikers,
           | boaters, campers, off-roaders would all likely get use out of
           | this functionality.
        
             | guyzero wrote:
             | Most people in the groups you mention probably already own
             | a dedicated emergency locator device. AAPL may very well
             | take a lot of their business, but maybe not. An inReach is
             | going to survive a much bigger fall than an iPhone.
        
               | chrisseaton wrote:
               | Who are AAPL?
        
               | goleary wrote:
               | Apple
        
               | [deleted]
        
               | Jtsummers wrote:
               | It's Apple's stock symbol. People sometimes refer to
               | companies by their stock symbols (on this site and
               | others), though usually more in a financial discussion
               | context.
        
               | [deleted]
        
               | happyopossum wrote:
               | > Most people in the groups you mention probably already
               | own a dedicated emergency locator device
               | 
               | Hahahahahahaha! Not a chance. Maybe the over landing
               | crowd, and hardcore hikers, but most casual enjoyers of
               | the outdoors definitely do NOT have a Spot or InReach.
               | Next time you're on a ski hill, ask around - you'll be
               | shocked how few people have them.
        
               | acchow wrote:
               | iPhone has shown that people don't want dedicated
               | devices. iPhone has replaced: watch, compass, digital
               | camera, calculator, ebook reader, portable DVD player,
               | flashlight, Garmin GPS, etc. etc. etc.
        
               | goleary wrote:
               | debatable...lots of people with iphones still use watches
               | and ereaders.
               | 
               | and for a life saving device like this i know a subset of
               | people will not want it a part of their phone.
               | 
               | ...but this will definitely take a LOT of business from
               | garmin because i believe that subset to be pretty small.
        
               | guyzero wrote:
               | Sure. Garmin is still $5B in sales annually. Which is
               | peanuts next to the iPhone, so you wonder why they even
               | bother going after it. AirPods are a bigger business than
               | that.
        
       | alberth wrote:
       | What's odd is that in the US at least, carriers must allow any
       | phone (even if it no longer has an active/paid plan) to dial 911
       | for emergency.
       | 
       | I wonder if Apple expects the government to institute similar
       | requirements soon for satellite (if that's possible) and this
       | won't cost anything.
        
         | gpt5 wrote:
         | This is a good insight. As Smartphones satellite connectivity
         | becomes more widespread, it's definitely expected that
         | government will regulate it similar to cellular connectivity
         | and require a free access to emergency services.
         | 
         | In the meanwhile, Apple is using it as a differentiated
         | feature.
        
           | spicybright wrote:
           | It's even better because if there's one thing Apple is good
           | at, it's getting people to copy them.
           | 
           | Mandatory 911 sat service on phones that support will save a
           | lot of lives!!
        
         | [deleted]
        
         | walrus01 wrote:
         | Unlike something 3gpp (LTE) based, each existing low earth
         | orbit satellite network is made from mutually incompatible
         | proprietary tech. It's a very different thing than just having
         | a random GSM band cellular phone with no SIM card in it.
        
       | imchillyb wrote:
       | Hey Apple...
       | 
       | how about, instead of bullshit gimmicks, you just make the
       | fuckin' phones cheaper? Yeah?
        
         | spicybright wrote:
         | That's not their market though, nor does it have to be. It's
         | not like they're the only phone maker on the market.
        
         | jshzglr wrote:
         | iPhone SE, Check it out. Also I have no idea how you can
         | consider this a gimmick. It's a free service than can and will
         | save lives. There are plenty of things to critique apple for,
         | this is not one of them.
        
         | tristanb wrote:
         | Im upgrading precisely for this feature.
        
       | ChemSpider wrote:
       | How much would it cost if I buy a non-Apple device with (just)
       | this feature? Is it even available? Or would I need a full-blown
       | satellite phone?
        
         | xeromal wrote:
         | I'd highly recommend the garmin inreach mini. I do a bit of
         | hiking and traveling in remote places and it's a good peace of
         | mind. It's dedicated to saving your life, the battery can last
         | a lot longer than a cell phone, and it has texting if you need
         | to reach out in a non-emergency.
         | 
         | It costs about 50$ or so to register for the year and you just
         | pay for a month when you need it. Well worth the secuirty. It
         | also has a dedicated SOS button under a cap that you can press
         | during an emergency. It will send your location to an
         | international monitoring center that will dispatch someone
         | local to your location for rescue. You can opt in for insurance
         | that I believe covers an air lift.
         | 
         | It also can double as a location tracker or rudimentary GPS if
         | you need directions to civilization or lake.
        
           | bombcar wrote:
           | Note that you can decide NOT to pay the "service fee" and
           | they'll often still work, you'll just be hit with some pretty
           | hefty fees for rescue, etc.
           | 
           | You can also get a older ELT-style 121.5 MHz but I wouldn't
           | really recommend it. Might be nice as a last-ditch.
        
           | groffee wrote:
           | I almost want to get stranded somewhere to try it out!
        
             | xeromal wrote:
             | I used it in remote Colorado while elk hunting to give my
             | girlfriend updates on my safety and it worked perfectly.
        
         | virgulino wrote:
         | You are looking for a PLB, a Personal Locator Beacon:
         | 
         | https://en.wikipedia.org/wiki/Emergency_position-indicating_...
         | 
         | https://oceansignal.com/products/plb1/
         | 
         | You buy it, you never pay anything else, it works all over the
         | planet, in extreme conditions, you never need to charge its
         | battery (good for 7+ years), and most importantly, it
         | communicates with an exclusive satellite constellation
         | dedicated to search and rescue, operated by national
         | governments. Your emergency call is handled directly by local
         | government agencies, the military in many parts of the world,
         | who have a duty to respond to the emergency - in accordance
         | with international treaties.
         | 
         | https://en.wikipedia.org/wiki/International_Cospas-Sarsat_Pr...
        
         | abange wrote:
         | If you're only looking for search and rescue, you can get a
         | personal locator beacon for around $300 with no subscription
         | fees. they last around 7 years before you'll want a new one in
         | case of battery failure. They operate on the same NOAA systems
         | that ships use to send SOS signals.
         | 
         | I wear one a lot since I live alone in the woods without cell
         | or internet service for several months out of the year.
        
         | gigatexal wrote:
         | Seems to be iPhone only. I want to know how much it is after 2
         | years. Will it be part of Apple One?
        
           | bombcar wrote:
           | I suspect their plan is to introduce satellite calling by the
           | time 2 years is up, but we'll see if the phone has the
           | hardware for that already, or just the bare minimum for
           | emergency texting.
        
           | ChemSpider wrote:
           | Well, I found that satellite phone plans start around
           | $50/month - so it should be less than that.
        
         | hoppyhoppy2 wrote:
         | https://www.findmespot.com/ is a popular brand of satellite
         | emergency beacons I know of (I've never used one, though). You
         | don't need a full satellite phone
        
           | ChemSpider wrote:
           | $11.95/MO - cool. I learned something new ;-)
        
         | bydo wrote:
         | Garmin makes dedicated devices for this. They start at $350.[0]
         | Plans start at $15/month.[1]
         | 
         | [0]: https://www.garmin.com/en-US/c/outdoor-
         | recreation/satellite-...
         | 
         | [1]: https://www.garmin.com/en-US/p/837461
        
           | Jtsummers wrote:
           | I've also seen them discounted as low as $250 at REI. I plan
           | to purchase one before my next cross country drive, a lot of
           | places without cellular reception and many of those are
           | sufficiently isolated I wouldn't want to have to wait for
           | assistance to happen by.
        
           | wrcwill wrote:
           | With garmin gps phones you can text any number, not just
           | emergency services. Did anyone catch if this would be
           | possible with the new iphone's emergency satellite plan?
        
             | Jtsummers wrote:
             | It is not, at least not in what they announced today. It's
             | just for emergency services at this point.
             | 
             | EDIT: https://support.apple.com/en-us/HT213426
             | 
             | Covers many of the particulars.
        
               | wrcwill wrote:
               | yeah, i had hope with the "open Messages" prompt on the
               | satellite finder view, but then they didn't mention it
               | unfortunately
        
         | [deleted]
        
       | whalesalad wrote:
       | Meanwhile in order to get remote unlock on my RAM truck (via
       | phone) it's like $900 for 5 years. That was one thing I liked
       | about Ford, their tech stuff is (currently) free forever.
        
         | cheeze wrote:
         | Are you surprised that a car made by FCA is a pile?
        
       | Daniel_sk wrote:
       | US and Canada only.
        
         | alphabettsy wrote:
         | At launch.
        
       | atyppo wrote:
       | This idea is totally from left field, but perhaps Apple hopes to
       | show how successful this program is with search and rescue
       | operations to receive government subsidy? I can't imagine a
       | company as image-conscious as Apple being okay with the optics of
       | a headline describing a hiker's death after not paying for
       | Emergency SOS.
        
         | guyzero wrote:
         | Note that in the US SAR services are not always free and if you
         | have an inReach or similar device you probably also need
         | supplementary SAR insurance. It's cheap, but you still need it.
        
           | NewMountain wrote:
           | Do you have such insurance? Any company you've had good
           | experiences with? I had a close call or two hiking in the
           | Cascades and wasn't aware this was a thing so I'd appreciate
           | any tips.
        
             | protoc wrote:
        
         | nicoburns wrote:
         | I'm betting:
         | 
         | 1. This feature is relatively expensive for Apple. Satellite
         | communication isn't free, and Apple don't have their own
         | infrastructure for this.
         | 
         | 2. They've signed a 2 year contract with whichever provider
         | they're using.
         | 
         | 3. They want to see if this feature is even popular before
         | committing to supporting it for longer at all.
        
           | ribosometronome wrote:
           | I imagine this has to be a loss leader/marketing feature,
           | where the hope is very few will use it but those who do will
           | result in "iPhone saves 12 year old Boy Scout lost in the
           | woods!"
        
       | [deleted]
        
       | JustSomeNobody wrote:
       | I got close with my guess:
       | 
       | https://news.ycombinator.com/item?id=32638093
        
       | Jtsummers wrote:
       | NB: Not _just_ the Pro, it 's also available for the iPhone 14,
       | also for free for the first two years.
        
       | OvidStavrica wrote:
       | "Globalstar said it is allocating 85% of its current and future
       | network capacity to support the services and has agreed to
       | prioritize the services on its network."
       | 
       | https://www.satellitetoday.com/telecom/2022/09/07/apple-to-d...
        
       | codebook wrote:
       | I cannot find anywhere the subscription plan price after 2 years.
       | Kind of disappointing to this.
       | 
       | As a garmin inReach user, I hope this supports location report to
       | closed friends like how Garmin did. But it's not. It is only for
       | emergency.
        
         | sagarkamat wrote:
         | No it does support Location Sharing with friends via Find My
        
         | evan_ wrote:
         | It may not be decided yet. I bet they're waiting to see how
         | much use it gets before they set a price.
        
         | g_p wrote:
         | > I hope this supports location report to closed friends like
         | how Garmin did.
         | 
         | I believe they showed location reporting through FindMy to
         | friends, so not only for emergency scenarios.
        
         | TechBro8615 wrote:
         | I don't know why this would even be a subscription. I'm not
         | hiking into the wilderness on a regular basis. I'd be happy to
         | pay $20 to activate the feature for 30 days ahead of any
         | adventuring I have planned.
        
           | g_p wrote:
           | By only offering you it as a longer-term subscription, they
           | can likely capture that recurring revenue from more people as
           | a "just to be safe" type offering, perhaps off the back of
           | something existing like another level of iCloud+.
           | 
           | They'll then not cancel it, and they've successfully raised
           | their annual/monthly recurring revenue for a fair % of their
           | users.
        
           | kube-system wrote:
           | That's how inreach works now. Their base plan is $15/mo or
           | $143/year
        
           | mrep wrote:
           | You can get some without a subscription but they are not as
           | fancy as they just broadcast your location in an emergency.
           | I've got these 2:
           | 
           | https://www.amazon.com/gp/product/B07V6CWS26/ref=ppx_yo_dt_b.
           | ..
           | 
           | https://www.amazon.com/gp/product/B01C6RCRIW/ref=ppx_yo_dt_b.
           | ..
        
             | kube-system wrote:
             | Those devices do not communicate via satellite, so it's
             | really a different thing.
        
               | mrep wrote:
               | Yes they do. These are 406 MHz Emergency Distress Signal
               | devices: "Distress alerts transmitted from ELTs, EPIRBs,
               | SSAS, and PLBs are received and processed by the
               | International Cospas-Sarsat Programme, the international
               | satellite system for search and rescue (SAR). These
               | beacons transmit a 406 MHz distress signal every 50
               | seconds, varying over a span of 2.5 seconds to avoid
               | multiple beacons always transmitting at the same time."
               | [0]
               | 
               | [0]: https://en.wikipedia.org/wiki/Emergency_position-
               | indicating_...
        
               | almog wrote:
               | Not only that a PLB let you send a distress signal to low
               | orbit network of satellite, it sends its 406MHz signal to
               | three types of networks: low earth orbit (LEO) ,
               | geosynchronous equatorial orbit (GEO) and medium earth
               | orbit (MEO), as well as 121.5MHz signal which is
               | monitored by private aircrafts and can help to home SAR
               | responders.
               | 
               | Garmin InReach on the other hand uses Iridum (GEO only as
               | far as I know) which is used to report to IERCC (a
               | private emergency response coordinator).
               | 
               | The reason you might want LEO and MEO are:
               | 
               | 1. While LEO unlike GEO cover the poles as well due to
               | their North-South orbit, they have 60-90 min orbit
               | period, which means more latency, where as GEO covers 70%
               | of earth at all time.
               | 
               | 2. even if there multiple overlapping GEO around you
               | which shorten the orbit period and hence the max latency,
               | you might have limited view of the sky (especially if you
               | happen to be in a North-South canyon) in which case it's
               | good to have an increased chance of delivering that
               | distress signal.
               | 
               | GEO satellite strength, as far as I know is in their
               | ability to receive signal even in severe weather.
        
         | 8ytecoder wrote:
         | It does.
         | 
         | "Let friends know how remote you go. If you're on an adventure
         | without cell service, you can now use Find My to share your
         | location via satellite so friends and family know where you
         | are."
        
         | kemayo wrote:
         | It looks like the costs to Apple are:
         | 
         | 1. Whatever fees the satellite network charges them.
         | 
         | 2. The cost to maintain the call centers they're routing your
         | contact with the nearby emergency services through. (They say
         | they'll put you in direct text contact if the emergency
         | department supports it, but otherwise they'll be
         | intermediaries.)
         | 
         | This suggests to me that how much this costs in an ongoing way
         | is going to be _heavily_ dependent on how much it 's used, such
         | that locking themselves in to a pricing structure before they
         | have any idea how much use it'll see is a bad idea for them.
         | 
         | > I hope this supports location report to closed friends like
         | how Garmin did
         | 
         | They mentioned in the presentation that you can make a non-
         | emergency use of this system to ping your location to their
         | Find My network. So it's at least a way to keep your Apple-
         | ecosystem friends updated on where you are when you're out of
         | cell range.
        
         | tristanb wrote:
         | Find my friends is available over the satellite. (says on
         | apple.com) I will be using it to replace my inreach.
        
       | simonh wrote:
       | Cringey called it, kind of, although he thought it would be for
       | all iPhones and for more than just emergency calls. Typical for
       | him to overcook something, and for Apple to come in with a
       | stripped down but high value service.
        
         | dewey wrote:
         | I'm not sure who "Cringey" is but that has been rumored for a
         | while already by both Gurman and Ming-chi Kuo.
         | 
         | https://daringfireball.net/linked/2021/09/14/iphone-13-satel...
        
           | mintone wrote:
           | Cringe _l_ y https://www.cringely.com/
        
             | simonh wrote:
             | Argh. Typed it on my phone.
        
           | Jtsummers wrote:
           | https://www.cringely.com/2022/06/03/apples-space-
           | ambitions-a... - The particularly _I, Cringely_ article.
        
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